The Collections Team Leader position is a full-time, on-site role based in Jaipur. As a Collections Team Leader, your primary responsibility will be to oversee the debt collection process and lead a team of collection agents. You will play a crucial role in ensuring the efficient and effective recovery of outstanding debts. Your day-to-day tasks will include monitoring collection activities, providing guidance and support to team members, handling escalated cases, and ensuring compliance with company policies and legal regulations. In addition, you will collaborate with other departments to streamline collection processes and enhance the overall customer experience. To excel in this role, you should have proven experience in Debt Collection and Finance, along with strong Customer Service and Team Leadership skills. Excellent analytical skills are essential, as well as the ability to handle escalated cases and provide support to team members. Strong communication and interpersonal skills are also key requirements for this position. While knowledge of compliance with legal regulations is a plus, experience with loan collection in the financial services sector is preferred. A Bachelor's degree in Finance, Business Administration, or a related field would be advantageous for this role. If you are a motivated professional with a passion for debt collection and team leadership, we encourage you to apply for the Collections Team Leader position. Join our dynamic team and contribute to the success of our organization.,
Role Overview: As the Collections Team Leader based in Jaipur, your main responsibility is to oversee the debt collection process and lead a team of collection agents. You will be instrumental in ensuring the efficient recovery of outstanding debts and enhancing the overall customer experience. Your tasks will involve monitoring collection activities, providing guidance to team members, handling escalated cases, and ensuring compliance with company policies and legal regulations. Collaboration with other departments to streamline processes is also a key aspect of your role. Key Responsibilities: - Oversee the debt collection process and lead a team of collection agents - Monitor collection activities and provide guidance and support to team members - Handle escalated cases and ensure compliance with company policies and legal regulations - Collaborate with other departments to streamline collection processes and enhance the customer experience Qualifications Required: - Proven experience in Debt Collection and Finance - Strong Customer Service and Team Leadership skills - Excellent analytical skills - Ability to handle escalated cases and provide support to team members - Strong communication and interpersonal skills - Knowledge of compliance with legal regulations (preferred) - Experience with loan collection in the financial services sector (preferred) - Bachelor's degree in Finance, Business Administration, or related field (advantageous),