We are looking for a proactive and detail-oriented individual to join our team as an Inside Sales & Customer Management professional. In this role, you will be responsible for supporting inside sales activities as well as overseeing customer and warehouse operations to ensure customer satisfaction and operational excellence. Your main responsibilities will include handling customer service tasks through various channels, preparing and following up on quotations, responding to customer inquiries, organizing sample shipments, maintaining accurate records, and assisting with sales-related market development activities. You will also provide support to sales managers by assisting in the preparation and follow-up for internal and external audits. Additionally, you will monitor and forward relevant market data, compile customer and market statistics, and assist with market analysis and sales reporting. In collaboration with our warehouse in Germany, you will manage inventory levels, ensure timely and accurate order processing and fulfillment, coordinate with logistics providers and freight forwarders, and maintain up-to-date records for warehouse transactions and stock accuracy. In terms of professional and personal requirements, we are looking for candidates with a minimum of a Bachelor's degree (B.Com, BBA, or equivalent), relevant experience in sales support and warehouse/logistics operations, proficiency in Microsoft Office tools and ERP/CRM systems, strong documentation and administrative skills, and a good command of English (written and spoken). You should possess a structured, independent, and detail-oriented working style, high flexibility, reliability, and the ability to handle confidential information professionally. Collaborating internally with various teams and externally with customers, distributors, freight forwarders, and logistics partners will be essential in this role. If you enjoy a mix of customer interaction, operational control, and structured task execution, this role is ideal for you. Joining us at MEGGLE will provide you with opportunities to contribute to both the commercial and logistical success of the business in a collaborative environment. At MEGGLE, all people are welcome.,
As an Inside Sales & Customer Management individual at our company, your role will involve supporting inside sales activities, overseeing customer and warehouse operations to ensure customer satisfaction and operational excellence. **Main Responsibilities:** - Handle customer service tasks via phone, email, and written correspondence - Prepare and follow up on quotations, respond to inquiries, specifications, and questionnaires - Organize and coordinate sample shipments in alignment with warehouse in Germany - Maintain accurate records of customer correspondence and assist with resolving customer complaints - Support sales-related market development activities - Assist in preparation and follow-up for internal and external audits - Monitor and forward relevant market data and industry updates to sales managers - Compile customer and market statistics, assist with market analysis and sales reporting - Manage inventory levels, coordinate order processing and fulfillment, and maintain accurate warehouse records **Professional & Personal Requirements:** **A. Education & Experience:** - Minimum: Bachelor's degree (B.Com, BBA, equivalent) - Preferred: MBA or diploma in Sales/Marketing for mid-level roles - Relevant experience in sales support and warehouse/logistics operations - Preference to candidates with experience in pharmaceutical excipient industries **B. Technical Skills:** - Proficiency in Microsoft Office tools and ERP/CRM systems - Strong documentation and administrative skills - Good command of English (written and spoken) **C. Work Approach:** - Structured, independent, and detail-oriented working style - High degree of flexibility and reliability - Ability to handle confidential information professionally **D. Collaboration:** Internal collaboration with sales team, logistics, supply chain, order processing, QA, finance, IT External collaboration with customers, distributors, freight forwarders, and logistics partners This role offers the opportunity for someone who enjoys customer interaction, operational control, and structured task execution. You will be part of a collaborative environment with opportunities to contribute to both the commercial and logistical success of the business. At MEGGLE, all people are welcome.,