Mega Hiring | International Travel Email Support Process

Join Sutherland Global Services

Job Title

Customer Support Executive Email Process (Travel Domain)

100% Non-Voice | Fresher & Experienced both Welcome

Job Summary:

stable BPO job with fixed shifts, Saturday & Sunday off?

Freshers & Experienced candidates

Why This Job Will Get You Hired Faster:

100% Non-Voice (No Calling)
Fixed Shift (No Rotational Stress) Saturday Sunday Fixed Off International Travel Process Fresher Friendly Hiring Quick Interview & Fast Offer Rollout Spot Selection (Based on Performance)

Key Responsibilities:

• Handle

  customer queries via Email (No Voice Process)

• Resolve travel-related queries (bookings, cancellations, itinerary updates)
• Maintain quality & TAT as per SLA
• Ensure customer satisfaction with proper email etiquette
• Work in CRM tools & backend systems
  

Job Location:

Sutherland Global Services, 5th Floor, Liberty Tower, Airoli, Navi Mumbai

Eligibility Criteria:

• Minimum Qualification:

  HSC (12th Pass) / Graduate Preferred

• Work from Office Airoli Location.

• Mandatory:

  Good English Written & Verbal Communication
• Immediate Joiners Preferred
  

• Experience:

• Freshers Welcome
• 1 Year Minimum in International BPO Services
  

Shift Timings (Fixed):

• 7:00 AM to 4:00 PM & 4:30 PM to 1:30 AM (Saturday & Sunday Fixed Off)

5 Days Working

Salary & Benefits:

• Competitive Salary (Best as per Industry Standards)

1,750 + 1,750 Travel Allowance

Transport Facility: Company-provided transport available

(In-House Only)

• Walk-In Interview only (F2F)
• HR Round | Email Assessment | Operations Round
  

Contact Details (Apply Fast Limited Openings)

Contact Person:

Walk-in Candidates:

NOTE : Sutherland never requests payment or favors in exchange for job opportunities. Please report suspicious activity immediately to "TAHelpdesk@Sutherlandglobal.com