Job Summary We are seeking an experienced and dynamic Salon Manager to oversee the daily operations of our salon. The ideal candidate will have a passion for the beauty industry, exceptional leadership skills, and a commitment to providing outstanding customer service. As the Salon Manager, you will be responsible for managing staff, ensuring customer satisfaction, and sales growth while maintaining a positive and productive work environment. Duties Supervise and manage salon staff, including recruitment, training, and performance evaluations. Ensure high standards of customer service are maintained at all times. Oversee daily operations, including scheduling appointments and managing inventory. Implement effective sales strategies to achieve revenue targets and enhance profitability. Maintain an organised and welcoming salon environment through effective merchandising and cleanliness. Handle administrative tasks such as payroll, budgeting, and reporting. Foster a positive team culture that encourages collaboration and professional development. Address customer inquiries and resolve any issues in a timely manner. Skills Proven management experience within the beauty or retail industry. Strong leadership abilities with experience in team management and supervising staff. Excellent communication skills, both verbal and written, with a focus on phone etiquette. Bilingual or multilingual capabilities are highly desirable to cater to a diverse clientele. Proficient in time management and organisational skills to ensure efficient salon operations. Experience in sales management with a track record of achieving targets. Knowledge of merchandising techniques to enhance product visibility and sales. Administrative experience with an understanding of salon software systems is advantageous. Join our team as a Salon Manager where your expertise will contribute to creating an exceptional experience for both clients and staff alike! Job Type: Permanent Work Location: In person