Medical Virtual Assistant

Job Summary:

We are seeking a skilled and detail-oriented Medical Virtual Assistant to support healthcare professionals with administrative and clinical tasks remotely. The ideal candidate will have experience in medical documentation, scheduling, and patient communication while maintaining strict confidentiality and accuracy.

Key Responsibilities:

• Manage patient appointments, confirmations, and follow-ups
• Document clinical notes and update Electronic Medical Records (EMR)
• Handle insurance verifications and medical billing assistance
• Respond to patient queries via phone, email, or chat
• Assist in prescription refills and coordination with pharmacies
• Maintain medical records and organize data efficiently
• Support in telehealth coordination and virtual consultation setups
• Ensure HIPAA compliance in all communications and data handling

Requirements:

• Bachelor’s degree in healthcare, life sciences, or any relevant field
• Experience as a medical scribe, healthcare assistant, or similar role preferred
• Knowledge of medical terminology, EMR systems (like Athena, Epic, or Kareo)
• Strong communication and listening skills
• Ability to multitask and work with minimal supervision
• Excellent typing speed and attention to detail
• High-speed internet connection and a quiet work environment
• Flexible to work in US or client-specific time zones

Preferred Skills:

• Certification in Medical Transcription or Scribing
• Familiarity with HIPAA regulations
• Prior experience in a BPO healthcare process is a plus

Job Types: Full-time, Permanent

Pay: ₹18,000.00 - ₹40,000.00 per month

Benefits:

• Life insurance
• Paid sick time
• Paid time off
• Work from home

Work Location: In person