Medical Receptionist

Front Desk cum Marketing Executive

Company: Dentwin india

Location: Shalimar Garden, Ghaziabad

Employment Type: Full-time

Working Hours: 9:30 AM – 8:00 PM

Website: https://dentwinindia.com

About the Role:

We are looking for a smart, presentable, and well-spoken professional to manage front desk

operations at our dental clinic. The ideal candidate should have a strong customer service

mindset, a flair for communication, and the ability to handle both patient interactions and digital

lead follow-ups effectively.

Key Responsibilities:

● Greet and assist patients warmly at the front desk

● Handle inbound calls, appointment bookings, and walk-in queries

● Maintain daily CRM entries and reporting tasks accurately

● Coordinate with online inquiries via WhatsApp, Facebook, Google, etc.

● Assist with patient follow-up calls, online reviews, and recall campaigns

● Ensure a clean, welcoming, and professional reception area

● Collaborate with the dental and admin teams for a smooth patient experience

Requirements:

● Graduate (preferably BBA or MBA)

● Minimum 2 years in a similar front desk or customer-facing role

● Excellent verbal and written communication

● Basic computer literacy (MS Office, Google Sheets, CRM tools)

● Strong interpersonal skills and a warm personality

● Comfortable with digital communication tools (WhatsApp, social media)

Preferred Traits:

● well-groomed

● Soft-spoken with a pleasant demeanor

● Professional, punctual, and detail-oriented

Job Type: Full-time

Pay: ₹15,000.00 - ₹25,000.00 per month

Schedule:

• Day shift

Work Location: In person