Medical Receptionist

​Key Responsibilities

​1. Patient and Visitor Management

• ​Greeting & Check-In: Warmly welcome and greet patients, clients, and visitors, ensuring they feel comfortable and respected.
• ​Appointment Scheduling: Manage the scheduling, rescheduling, and cancellation of patient appointments (consultations, therapies, panchakarma treatments) using clinic software.
• ​Patient Flow: Maintain an efficient flow of patients, coordinating with Ayurvedic doctors/Vaidyas and therapists.
• ​Record Management: Create and update patient electronic and physical records, ensuring all necessary forms (e.g., intake forms, consent forms, Prakriti assessment forms) are completed and filed accurately and confidentially.

​2. Communication and Administration

• ​Phone & Email: Answer incoming calls and respond to emails promptly, addressing inquiries about services, pricing, appointment availability, and general clinic information.
• ​Billing & Payments: Process payments, handle billing inquiries, and manage co-pays or insurance claims, issuing receipts as required.
• ​Inventory: Monitor and manage the inventory of Ayurvedic herbs, supplements, and retail products, assisting with product sales and dispensing under the guidance of the Vaidya.
• ​Office Maintenance: Ensure the reception area and waiting room are clean, tidy, and present a calming and professional Ayurvedic atmosphere.

​3. Ayurvedic Knowledge & Support

• ​Service Knowledge: Possess a basic understanding of Ayurvedic terms, common treatments (e.g., Abhyanga, Shirodhara, Panchakarma), and general wellness principles to accurately answer patient questions.
• ​Vaidya Support: Provide administrative support to the Ayurvedic practitioners, including preparing charts, documenting treatment plans (as directed), and relaying important patient information.
• ​Confidentiality: Adhere strictly to patient confidentiality regulations (like HIPAA, if applicable) and maintain professional ethics regarding patient health information.

Job Types: Full-time, Permanent, Fresher

Pay: ₹6,000.00 - ₹12,000.00 per month

Benefits:

• Commuter assistance
• Flexible schedule

Work Location: In person