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Medical Receptionist

0 years

3 - 0 Lacs

Navi Mumbai, Maharashtra

Posted:1 day ago| Platform: SimplyHired logo

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Skills Required

English Computer skills In-person Communication skills Time management

Work Mode

On-site

Job Type

Full Time

Job Description

Key Responsibilities:

  • Greet patients and visitors in a professional, courteous, and friendly manner.
  • Schedule, confirm, and manage patient appointments using clinic/hospital software.
  • Answer incoming calls, handle inquiries, and transfer calls to appropriate departments.
  • Register new patients, update patient records, and verify insurance or payment details.
  • Coordinate with doctors, nurses, and other medical staff for smooth patient flow.
  • Maintain cleanliness and order at the front desk/reception area.
  • Collect consultation fees, generate receipts, and maintain billing records.
  • Handle patient complaints and resolve minor issues or escalate appropriately.
  • Assist with filing, scanning, and organizing medical records and reports.
  • Maintain confidentiality of patient information in accordance with hospital policies.

Skills Required:

  • Good communication skills (verbal and written – English and local language).
  • Basic computer knowledge and experience with hospital management software.
  • Polite, presentable, and patient-friendly attitude.
  • Organizational skills and ability to multitask.
  • Time management and teamwork.

Job Types: Full-time, Permanent

Pay: Up to ₹25,000.00 per month

Work Location: In person

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