Staff Nurse- GNM/BSC Nursing Fortis Escorts Hospital - Amritsar

1.0 - 5.0 years

0 Lacs

amritsar, punjab

On-site

As a dedicated Nurse, you will be responsible for providing total care to the allotted patients. Your primary focus will be on ensuring compliance with nursing manuals and protocols at all times during your duty hours. Following medical prescriptions and orders to meet the patients" needs will be a crucial part of your role. In addition, you will be expected to maintain minimum housekeeping standards and engage in departmental interfaces as required. A key aspect of your responsibilities will involve completing thorough handovers of your assigned patients, including physically checking on patients and their units. You will also be accountable for special assignments such as checking crash carts, monitoring inventory, and any other tasks delegated by the in-charge nurse. Your role will require meticulous planning, organization, and delivery of nursing care in alignment with organizational values, with a focus on healing, health promotion, and complication prevention. Maintaining accurate nursing records, including nurses" notes, charts, consents, and initial assessment data for all patients, will be essential according to established protocols. Effective communication will be vital in ensuring continuity of care, both internally with various departments and externally with customers. You will be responsible for receiving and orienting newly admitted patients, as well as collecting and submitting all relevant documents promptly to facilitate smooth transfers or discharge processes. Accompanying critical and helpless patients during transfers will also be part of your duties. Conducting nursing procedures following established protocols, providing relevant health education to patients and their families, and documenting the education provided will be integral to your role. Additionally, you will be expected to demonstrate compassion and professionalism in caring for dying patients and accompanying deceased individuals to the mortuary. Furthermore, you may be required to administer contrast as directed by the radiologist. This full-time position offers benefits such as health insurance, life insurance, paid time off, and provident fund contributions. The work schedule includes night shifts and rotational shifts. A preferred qualification for this role is a Diploma, and a minimum of 1 year of nursing experience is required. Proficiency in Hindi, Punjabi, and English is preferred, along with a valid Nursing License. The work location is in person, and the application deadline is 18/01/2025.,

Posted 21 hours ago

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Customer Support Executive - Healthcare Sector Ads247365 India Pvt Ltd

2.0 - 6.0 years

0 Lacs

karnataka

On-site

As a Customer Support Representative in the Medical & Healthcare Industry, you will work effectively in a team environment with a pleasant, professional, and courteous demeanor. Your main responsibility will be to manage and process medical prescriptions accurately, ensuring compliance with US healthcare regulations such as HIPAA. You will provide support via email, chat, and outbound & inbound calls to both internal and external customers, assisting patients and healthcare providers with prescription-related queries and issue resolution. It will be essential to address customer queries, resolve complaints, and ensure customer satisfaction. Maintaining accurate patient records and ensuring data privacy standards are met will be crucial in this role. You will also be required to handle escalations and complex prescription cases professionally and efficiently, conducting problem-cause analysis to identify and resolve customer issues effectively. Your 2+ years of experience in customer service within the Medical & Healthcare Industry will be preferred for this position, along with excellent verbal and written communication skills, strong problem-solving and analytical abilities, and the ability to manage multiple customer interactions effectively. Handling customer complaints and providing appropriate solutions and alternatives within the time limits will be part of your daily tasks. A proactive attitude and a commitment to delivering exceptional customer service are essential qualities we are looking for in the ideal candidate. This is a full-time, permanent position with benefits such as health insurance and provident fund. The work schedule may include day shifts, morning shifts, night shifts, and rotational shifts, with performance bonuses and yearly bonuses available. As part of the application process, you will be asked questions regarding your experience in Customer Support, prior experience in the Healthcare sector, comfort level with face-to-face interviews, willingness to work rotational shifts, current and expected CTC, and notice period. The work location for this role is in person. If you are interested in this opportunity, please reach out to the employer at +91 8938844332.,

Posted 1 week ago

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