Job Description: As an Account Manager (Social) at MediaX, you will report to the Group Account Manager and play a crucial role in cultivating client relationships, ensuring exceptional customer experience, and coordinating with internal teams to meet project deadlines. Your responsibilities will include overseeing strategy, execution, and art teams, liaising with clients, and ensuring timely project delivery that aligns with stakeholder objectives, thereby contributing significantly to project success and business goals. Your primary responsibilities will involve client relationship management and communication. This will include conducting feedback calls to update clients on project progress, actively monitoring for areas of improvement, providing valuable advice to enhance client satisfaction, and serving as the main point of contact for recurring clients associated with marketing services. Building and nurturing strong client relationships, conducting review meetings, and acting as a trusted advisor offering strategic guidance based on industry best practices will be key aspects of your role. Additionally, you will be involved in strategic planning, internal team growth, and project management. This will require understanding various rate structures, assisting in upselling activities, coordinating agency team members, fostering creativity and motivation, and facilitating client and internal team training. Staying updated with marketing trends, aligning client brands" strategic direction with their objectives, overseeing workflow coordination, and ensuring quality assurance will also be crucial aspects of your role. To excel in this position, you should have a minimum of 2 years of experience in Account Execution or 1 year of experience in Account Management, with a proven track record in client relationship management and marketing services. Strong communication, interpersonal, organizational, and project management skills are essential, along with in-depth knowledge of marketing trends and industry best practices. Proficiency in standard office software and project management tools, the ability to collaborate effectively with cross-functional teams, and analytical problem-solving capabilities will be advantageous. A proactive and client-centric approach to work is highly valued. About MediaX: Joining MediaX means becoming part of a fast-growing, new-age digital, and creative startup specializing in Digital Marketing Solutions. MediaX comprises a team of young, passionate, and innovative individuals who are committed to delivering the best to clients. The company's focus is on providing content-driven, innovative creatives, and digital marketing solutions to clients. MediaX operates on an employee-first approach, where you are prioritized every day, reflecting the company's commitment to its workforce and clients alike.,
Role Overview We are looking for a Creative & Web Design Lead who can combine strong UI/UX expertise with project ownership and team leadership. This role involves driving website design projects end-to-end, ensuring smooth coordination with developers, leading branding assignments, and optimizing websites for conversion and performance. You’ll be working at the intersection of design, development, and client strategy, with direct responsibility for quality and delivery. Key Responsibilities Website Design & Execution Lead end-to-end UI/UX design for websites (informational & e-commerce/Shopify). Build wireframes, high-fidelity designs, prototypes, and design systems in Figma. Ensure responsive, user-friendly, and SEO-aware design delivery. Work closely with developers to translate designs into pixel-perfect execution. Conduct quality control (QC) checks before and after development. Branding & Creative Projects Take ownership of branding projects (naming, logo design, visual identity, collaterals). Collaborate with clients on brand positioning and translate strategy into design. Maintain consistency of brand identity across digital and offline touchpoints. Conversion Optimization & Maintenance Conduct UX/CRO audits for existing websites. Suggest and implement design or flow improvements to improve conversions and engagement. Work with SEO and marketing teams to balance aesthetics with performance. Leadership & Client Collaboration Lead and mentor 2–3 designers, ensuring quality, consistency, and timely delivery. Manage multiple projects simultaneously while maintaining design excellence. Present and communicate design/branding decisions effectively to clients and internal stakeholders. Act as the bridge between design, development, and client requirements. Must-Have Skills 3–5 years of professional design experience, including website-focused UI/UX. Strong portfolio with website and branding case studies. Advanced expertise in Figma (components, prototyping, design systems). Ability to collaborate with developers and oversee front-end execution (Shopify/Webflow preferred). Experience leading or mentoring junior designers. Knowledge of branding fundamentals: naming, logo design, brand identity systems. Understanding of CRO and website performance-oriented design. Strong communication skills and client-facing experience. Nice-to-Have Familiarity with HTML/CSS/JS (for smoother developer coordination). Experience in usability testing, analytics tools (GA4, Hotjar, Clarity). Motion/micro-interaction design for web UI. Location: Hauz Khas, Delhi (In-office, with 1 day WFH per week)
Company Description MediaX is a creative growth agency dedicated to empowering brands to realize their fullest potential by combining creativity with strategy. We offer 12 integrated services including Strategy, Social Media Marketing, Web Development, Brand Consultation, and Creative Designing. Based in Agra and Delhi, India, we work with brands of all sizes across the globe, delivering impactful work that leaves a lasting positive impression. Our esteemed clients include Tropolite, Sarovar Hotels, Granotone, Off Meat, and Toni & Guy. We also manage "Happening In" communities across major Indian cities, engaging over 100,000 people with updates on events, news, and more. Role Overview We are looking for a Creative & Web Design Lead who can combine strong UI/UX expertise with project ownership and team leadership. This role involves driving website design projects end-to-end, ensuring smooth coordination with developers, leading branding assignments, and optimizing websites for conversion and performance. You’ll be working at the intersection of design, development, and client strategy, with direct responsibility for quality and delivery. Key Responsibilities Website Design & Execution Lead end-to-end UI/UX design for websites (informational & e-commerce/Shopify). Build wireframes, high-fidelity designs, prototypes, and design systems in Figma. Ensure responsive, user-friendly, and SEO-aware design delivery. Work closely with developers to translate designs into pixel-perfect execution. Conduct quality control (QC) checks before and after development. Branding & Creative Projects Take ownership of branding projects (naming, logo design, visual identity, collaterals). Collaborate with clients on brand positioning and translate strategy into design. Maintain consistency of brand identity across digital and offline touchpoints. Conversion Optimization & Maintenance Conduct UX/CRO audits for existing websites. Suggest and implement design or flow improvements to improve conversions and engagement. Work with SEO and marketing teams to balance aesthetics with performance. Leadership & Client Collaboration Lead and mentor 2–3 designers, ensuring quality, consistency, and timely delivery. Manage multiple projects simultaneously while maintaining design excellence. Present and communicate design/branding decisions effectively to clients and internal stakeholders. Act as the bridge between design, development, and client requirements. Must-Have Skills 3–5 years of professional design experience, including website-focused UI/UX. Strong portfolio with website and branding case studies. Advanced expertise in Figma (components, prototyping, design systems). Ability to collaborate with developers and oversee front-end execution (Shopify/Webflow preferred). Experience leading or mentoring junior designers. Knowledge of branding fundamentals: naming, logo design, brand identity systems. Understanding of CRO and website performance-oriented design. Strong communication skills and client-facing experience. Nice-to-Have Familiarity with HTML/CSS/JS (for smoother developer coordination). Experience in usability testing, analytics tools (GA4, Hotjar, Clarity). Motion/micro-interaction design for web UI. Location: Hauz Khas, Delhi (In-office, with 1 day WFH per week)
Role Overview We are looking for a Website UI Designer who can combine strong UI/UX expertise with project ownership and team leadership. This role involves driving website design projects end-to-end, ensuring smooth coordination with developers, leading branding assignments, and optimizing websites for conversion and performance. You’ll be working at the intersection of design, development, and client strategy, with direct responsibility for quality and delivery. Key Responsibilities Website Design & Execution Lead end-to-end UI/UX design for websites (informational & e-commerce/Shopify). Build wireframes, high-fidelity designs, prototypes, and design systems in Figma. Ensure responsive, user-friendly, and SEO-aware design delivery. Work closely with developers to translate designs into pixel-perfect execution. Conduct quality control (QC) checks before and after development. Branding & Creative Projects Take ownership of branding projects (naming, logo design, visual identity, collaterals). Collaborate with clients on brand positioning and translate strategy into design. Maintain consistency of brand identity across digital and offline touchpoints. Conversion Optimization & Maintenance Conduct UX/CRO audits for existing websites. Suggest and implement design or flow improvements to improve conversions and engagement. Work with SEO and marketing teams to balance aesthetics with performance. Leadership & Client Collaboration Lead and mentor 2–3 designers, ensuring quality, consistency, and timely delivery. Manage multiple projects simultaneously while maintaining design excellence. Present and communicate design/branding decisions effectively to clients and internal stakeholders. Act as the bridge between design, development, and client requirements. Must-Have Skills 3–5 years of professional design experience, including website-focused UI/UX. Strong portfolio with website and branding case studies. Advanced expertise in Figma (components, prototyping, design systems). Ability to collaborate with developers and oversee front-end execution (Shopify/Webflow preferred). Experience leading or mentoring junior designers. Knowledge of branding fundamentals: naming, logo design, brand identity systems. Understanding of CRO and website performance-oriented design. Ability to leverage AI tools for design research, wireframing, content adaptation, and creative exploration. Strong communication skills and client-facing experience. Nice-to-Have Familiarity with HTML/CSS/JS (for smoother developer coordination). Experience in usability testing, analytics tools (GA4, Hotjar, Clarity). Motion/micro-interaction design for web UI.
Role Overview We are looking for a Website UI Designer who can combine strong UI/UX expertise with project ownership and team leadership. This role involves driving website design projects end-to-end, ensuring smooth coordination with developers, leading branding assignments, and optimizing websites for conversion and performance. You’ll be working at the intersection of design, development, and client strategy, with direct responsibility for quality and delivery. Key Responsibilities Website Design & Execution Lead end-to-end UI/UX design for websites (informational & e-commerce/Shopify). Build wireframes, high-fidelity designs, prototypes, and design systems in Figma. Ensure responsive, user-friendly, and SEO-aware design delivery. Work closely with developers to translate designs into pixel-perfect execution. Conduct quality control (QC) checks before and after development. Branding & Creative Projects Take ownership of branding projects (naming, logo design, visual identity, collaterals). Collaborate with clients on brand positioning and translate strategy into design. Maintain consistency of brand identity across digital and offline touchpoints. Conversion Optimization & Maintenance Conduct UX/CRO audits for existing websites. Suggest and implement design or flow improvements to improve conversions and engagement. Work with SEO and marketing teams to balance aesthetics with performance. Leadership & Client Collaboration Lead and mentor 2–3 designers, ensuring quality, consistency, and timely delivery. Manage multiple projects simultaneously while maintaining design excellence. Present and communicate design/branding decisions effectively to clients and internal stakeholders. Act as the bridge between design, development, and client requirements. Must-Have Skills 3–5 years of professional design experience, including website-focused UI/UX. Strong portfolio with website and branding case studies. Advanced expertise in Figma (components, prototyping, design systems). Ability to collaborate with developers and oversee front-end execution (Shopify/Webflow preferred). Experience leading or mentoring junior designers. Knowledge of branding fundamentals: naming, logo design, brand identity systems. Understanding of CRO and website performance-oriented design. Ability to leverage AI tools for design research, wireframing, content adaptation, and creative exploration. Strong communication skills and client-facing experience. Nice-to-Have Familiarity with HTML/CSS/JS (for smoother developer coordination). Experience in usability testing, analytics tools (GA4, Hotjar, Clarity). Motion/micro-interaction design for web UI.
About the Role We’re looking for a data-driven CRO & Shopify Specialist to analyze user journeys, identify conversion barriers, and directly implement improvements on our Shopify stores. This role is perfect for someone who can combine analytical thinking, UX/UI insights, and Shopify development skills to help us get better returns from paid ads and organic traffic. Key Responsibilities Conversion Research & Analysis Analyze store analytics (GA4, Shopify analytics, Hotjar, Clarity, etc.) to identify drop-off points and friction. Run heuristic audits, competitor benchmarks, and funnel deep dives to spot conversion opportunities. Create hypotheses for A/B or multivariate testing. Implementation & Optimization Make direct changes on Shopify (themes, templates, apps, custom code tweaks). Optimize PDPs (product pages), PLPs (collection pages), cart & checkout flows. Set up & manage A/B tests using tools like Google Optimize (if still supported), Convert, or Shopify apps. Improve mobile responsiveness, speed, and UI/UX elements. Landing Pages & Funnels Build or update high-converting landing pages for ad campaigns. Integrate upsell & cross-sell apps and implement trust signals, urgency, and social proof. Data & Reporting Track and report on key metrics: CVR, AOV, bounce rate, funnel drop-off. Collaborate with media buying & creative teams to ensure ad–landing page alignment. Required Skills & Experience Strong experience with Shopify theme customization (Liquid, HTML/CSS, basic JS). Practical knowledge of CRO frameworks (LIFT, PIE, ICE, heuristic analysis). Experience with heatmaps, session recordings, and analytics tools. Understanding of e-commerce UX best practices and buyer psychology. Hands-on experience creating or optimizing landing pages & product pages. Familiarity with A/B testing tools and data-driven decision making. Bonus: experience with Shopify apps like ReConvert, Zipify, PageFly, GemPages. Ideal Background 2–4 years in e-commerce optimization, preferably with Shopify brands. Has worked closely with paid media teams or understands ad traffic behavior. Portfolio or examples of measurable improvements (conversion lifts, revenue impact). Soft Skills Analytical & detail-oriented — loves digging into data and customer journeys. Fast implementer — can turn insights into live changes quickly. Proactive & experiment-driven — doesn’t wait for tasks, suggests new tests. Clear communicator who can explain findings to non-technical stakeholders. Reporting To Performance Marketing Lead
Type: In-Office Location: Delhi Office (Shahpur Jat) Designation at MediaX: Account Manager Job Summary: As an Account Manager (Social) at MediaX, you'll report to the Group Account Manager, cultivate client relationships, ensure a great customer experience, and coordinate with internal teams to meet project deadlines. We're seeking a candidate with excellent communication, interpersonal skills, and the ability to handle multiple projects concurrently. In this role, you'll oversee strategy, execution, and art teams, liaise with clients, and ensure timely, stakeholder-approved project delivery, contributing significantly to project success and business objectives. Responsibilities and Duties: Client Relationship Management and Communication Conduct bi-monthly feedback calls to update clients on project progress. Actively monitor external and internal groups to identify areas for improvement. Provide valuable advice to the internal team to enhance client satisfaction. Serve as the point of contact for recurring clients associated with marketing services, maintaining regular communication and building strong relationships. Build and nurture strong client relationships, addressing any escalations effectively. Serve as the primary point of contact for recurring clients associated with marketing services, maintaining regular communication, and fostering strong relationships. Conduct brief and content review meetings with clients to review work progress, gather feedback, and address any concerns or issues. Act as a trusted advisor to clients, offering strategic guidance and recommendations based on industry best practices. Conduct face-to-face client meetings to build trust and rapport. Understand and align with the client's vision, brand voice, and direction. Ensure completion of Statements of Work (SOW) and client objectives. Strategic Planning : Understand various rate structures, including performance marketing and influencer activities. Assist in upselling activities and maximizing agency billing. Internal Team Growth and Project Management: Coordinate and oversee agency team members working on client projects. Ensure adherence to agency processes and quality standards. Foster creativity and motivation through brainstorming sessions with the internal team. Devise solutions for clients and internal team training. Marketing Expertise and Trend Analysis Stay up-to-date with marketing trends and innovations. Align the strategic direction of client brands with their objectives. Workflow Coordination and Quality Assurance Oversee the creation of reports, strategy decks, and other deliverables. Collaborate with various teams to ensure project delivery within deadlines and budget. Effectively assign, delegate, and coordinate tasks to achieve project goals. Required Experience, Skills and Qualifications Minimum of 2 years of experience in Account Execution or 1 year of experience in Account Management. Proven track record in client relationship management and marketing services. Strong communication and interpersonal skills. Excellent organisational and project management abilities. In-depth knowledge of marketing trends and industry best practices. Proficiency in standard office software and project management tools. Ability to collaborate effectively with cross-functional teams. Analytical and problem-solving capabilities. Proactive and client-centric approach to work. About MediaX: Becoming part of a fast-growing, new-age digital, and creative company that expertise in Digital Marketing Solutions. MediaX is a team of young, passionate, and ingenious people who believe in providing the best to clients. Our aim is to provide content driven innovative creatives and digital marketing solutions to our clients. MediaX follows an employee > client policy which puts you at the forefront for us, every day.
Role Overview We are looking for a Website UI Designer who can combine strong UI/UX expertise with project ownership and team leadership. This role involves driving website design projects end-to-end, ensuring smooth coordination with developers, leading branding assignments, and optimizing websites for conversion and performance. You’ll be working at the intersection of design, development, and client strategy, with direct responsibility for quality and delivery. Key Responsibilities Website Design & Execution Lead end-to-end UI/UX design for websites (informational & e-commerce/Shopify). Build wireframes, high-fidelity designs, prototypes, and design systems in Figma. Ensure responsive, user-friendly, and SEO-aware design delivery. Work closely with developers to translate designs into pixel-perfect execution. Conduct quality control (QC) checks before and after development. Branding & Creative Projects Take ownership of branding projects (naming, logo design, visual identity, collaterals). Collaborate with clients on brand positioning and translate strategy into design. Maintain consistency of brand identity across digital and offline touchpoints. Conversion Optimization & Maintenance Conduct UX/CRO audits for existing websites. Suggest and implement design or flow improvements to improve conversions and engagement. Work with SEO and marketing teams to balance aesthetics with performance. Leadership & Client Collaboration Lead and mentor 2–3 designers, ensuring quality, consistency, and timely delivery. Manage multiple projects simultaneously while maintaining design excellence. Present and communicate design/branding decisions effectively to clients and internal stakeholders. Act as the bridge between design, development, and client requirements. Must-Have Skills 3–5 years of professional design experience, including website-focused UI/UX. Strong portfolio with website and branding case studies. Advanced expertise in Figma (components, prototyping, design systems). Ability to collaborate with developers and oversee front-end execution (Shopify/Webflow preferred). Experience leading or mentoring junior designers. Knowledge of branding fundamentals: naming, logo design, brand identity systems. Understanding of CRO and website performance-oriented design. Ability to leverage AI tools for design research, wireframing, content adaptation, and creative exploration. Strong communication skills and client-facing experience. Nice-to-Have Familiarity with HTML/CSS/JS (for smoother developer coordination). Experience in usability testing, analytics tools (GA4, Hotjar, Clarity). Motion/micro-interaction design for web UI.
Role Overview We are looking for a Website UI Designer who can combine strong UI/UX expertise with project ownership and team leadership. This role involves driving website design projects end-to-end, ensuring smooth coordination with developers, leading branding assignments, and optimizing websites for conversion and performance. You’ll be working at the intersection of design, development, and client strategy, with direct responsibility for quality and delivery. Key Responsibilities Website Design & Execution Lead end-to-end UI/UX design for websites (informational & e-commerce/Shopify). Build wireframes, high-fidelity designs, prototypes, and design systems in Figma. Ensure responsive, user-friendly, and SEO-aware design delivery. Work closely with developers to translate designs into pixel-perfect execution. Conduct quality control (QC) checks before and after development. Branding & Creative Projects Take ownership of branding projects (naming, logo design, visual identity, collaterals). Collaborate with clients on brand positioning and translate strategy into design. Maintain consistency of brand identity across digital and offline touchpoints. Conversion Optimization & Maintenance Conduct UX/CRO audits for existing websites. Suggest and implement design or flow improvements to improve conversions and engagement. Work with SEO and marketing teams to balance aesthetics with performance. Leadership & Client Collaboration Lead and mentor 2–3 designers, ensuring quality, consistency, and timely delivery. Manage multiple projects simultaneously while maintaining design excellence. Present and communicate design/branding decisions effectively to clients and internal stakeholders. Act as the bridge between design, development, and client requirements. Must-Have Skills 3–5 years of professional design experience, including website-focused UI/UX. Strong portfolio with website and branding case studies. Advanced expertise in Figma (components, prototyping, design systems). Ability to collaborate with developers and oversee front-end execution (Shopify/Webflow preferred). Experience leading or mentoring junior designers. Knowledge of branding fundamentals: naming, logo design, brand identity systems. Understanding of CRO and website performance-oriented design. Ability to leverage AI tools for design research, wireframing, content adaptation, and creative exploration. Strong communication skills and client-facing experience. Nice-to-Have Familiarity with HTML/CSS/JS (for smoother developer coordination). Experience in usability testing, analytics tools (GA4, Hotjar, Clarity). Motion/micro-interaction design for web UI.
Role Overview We are looking for a Website UI Designer & Project Manager who can combine strong UI/UX expertise with project ownership and team leadership. This role involves driving website design projects end-to-end, ensuring smooth coordination with developers, leading branding assignments, and optimizing websites for conversion and performance. You’ll be working at the intersection of design, development, and client strategy, with direct responsibility for quality and delivery. Key Responsibilities Website Design & Execution Lead end-to-end UI/UX design for websites (informational & e-commerce/Shopify). Build wireframes, high-fidelity designs, prototypes, and design systems in Figma. Ensure responsive, user-friendly, and SEO-aware design delivery. Work closely with developers to translate designs into pixel-perfect execution. Conduct quality control (QC) checks before and after development. Branding & Creative Projects Take ownership of branding projects (naming, logo design, visual identity, collaterals). Collaborate with clients on brand positioning and translate strategy into design. Maintain consistency of brand identity across digital and offline touchpoints. Conversion Optimization & Maintenance Conduct UX/CRO audits for existing websites. Suggest and implement design or flow improvements to improve conversions and engagement. Work with SEO and marketing teams to balance aesthetics with performance. Leadership & Client Collaboration Lead and mentor 2–3 designers, ensuring quality, consistency, and timely delivery. Manage multiple projects simultaneously while maintaining design excellence. Present and communicate design/branding decisions effectively to clients and internal stakeholders. Act as the bridge between design, development, and client requirements. Must-Have Skills 3–5 years of professional design experience, including website-focused UI/UX. Strong portfolio with website and branding case studies. Advanced expertise in Figma (components, prototyping, design systems). Ability to collaborate with developers and oversee front-end execution (Shopify/Webflow preferred). Experience leading or mentoring junior designers. Knowledge of branding fundamentals: naming, logo design, brand identity systems. Understanding of CRO and website performance-oriented design. Ability to leverage AI tools for design research, wireframing, content adaptation, and creative exploration. Strong communication skills and client-facing experience. Nice-to-Have Familiarity with HTML/CSS/JS (for smoother developer coordination). Experience in usability testing, analytics tools (GA4, Hotjar, Clarity). Motion/micro-interaction design for web UI.