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0.0 years

0 Lacs

Chhani, Vadodara, Gujarat

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CUSTOMER SERVICE REPRESENTATIVE (US CLIENTS) Profile: Customer Service Representative Job Type: Full-time Location: Chhani, Vadodara, Gujarat Working hours: 10 hours Including (1HR Lunch Break) Working Days: Mon - fri (Sat - Sun weekoff) Training Duration: 2 weeks Responsibilities: l The role of a Customer Service Representative (CSR) will be to work as a mediator between our US customers and in-house graphic designers. l Our customers will explain you about their requirements regarding Graphic Designs , you have to understand their requirements and explain to our In-house Graphic Designers. l Sometimes you’ll have to do order entries and make outbound call for retention purpose to ensure that customer are happy with their communications and artwork delivered. Requirements: l Any graduate/undergraduate can apply. l Excellent in Written and Verbal English communication skills Perks and Benefits: l Fixed Incentives l Quick Promotions l Friendly Environment l Career Growth l Health Insurance Festivals & Birthday Celebra Job Type: Full-time Pay: From ₹21,500.00 per month Benefits: Health insurance Provident Fund Schedule: Monday to Friday Night shift US shift Language: English (Preferred) Work Location: In person

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5.0 - 31.0 years

0 - 1 Lacs

Ville Parle East, Mumbai/Bombay

Remote

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1. Strategic HR Planning Align HR strategies with business goals. Forecast workforce needs based on business plans. Develop and implement HR policies and frameworks. 2. Talent Acquisition & Workforce PlanningOversee recruitment strategies and processes. Ensure effective employer branding to attract top talent. Implement workforce planning to meet short- and long-term organizational needs. 3. Employee Engagement & CultureFoster a positive and inclusive work culture. Lead employee engagement initiatives (e.g., surveys, team-building). Promote internal communication strategies. 4. Performance ManagementOversee performance appraisal systems (e.g., OKRs, KPIs). Ensure fair and transparent evaluation processes. Implement performance improvement plans when necessary. 5. Learning & DevelopmentIdentify training needs across departments. Develop leadership and succession planning programs. Foster continuous learning and upskilling. 6. Compensation & BenefitsDesign competitive salary structures and benefits packages. Ensure compliance with labor laws and market trends. Oversee payroll, incentives, and bonus strategies. 7. HR Compliance & Risk ManagementEnsure compliance with employment laws and regulations. Manage labor relations and workplace investigations. Mitigate HR-related legal and reputational risks. 8. Employee Relations & Conflict ResolutionAct as a mediator in employee disputes or disciplinary issues. Establish grievance redressal mechanisms. Ensure fair treatment and a respectful workplace. 9. HR Technology & DataImplement and manage HRIS (Human Resource Information Systems). Use data analytics for informed decision-making. Track key HR metrics (e.g., turnover, engagement). 10. Leadership and Team ManagementLead the HR department and mentor HR staff. Collaborate with executive leadership and contribute to board-level discussions. Champion diversity, equity, and inclusion (DEI) across the company.

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0.0 years

0 Lacs

Delhi, Delhi

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· A HR Manager is a qualified and skilled HR expert whose role is important to the organization because they help recruit and build a loyal workforce. Manage end to end recruitment process, including sourcing, screening and interviewing candidates. Administer HR policies and procedures, ensuring compliances and relevant laws and regulations. Can handle both blue & white collars. Develop and implement effective employee onboarding and off boarding process Maintain accurate employee records, including attendance, leave, Filing and performance evaluations. Act as a mediator to resolve conflicts and provide counseling support to employees. Collaborate with management to design and implement employee training and development programs. Conduct regular performance reviews to assess employee productivity and promote a positive work environment. Handle employee relations and conflict resolution. Administer compensation, benefits and Payroll programs. Create employee recognition and rewards initiative. Required Skills: - · Excellent Communication Skills · Ability to foster healthy employee relationship · Leadership skills · Strong analytical and problem solving skills. · Master’s degree in Human resources management or related areas. Job Type: Full-time Pay: ₹25,000.00 - ₹40,000.00 per month Schedule: Day shift Ability to commute/relocate: New Delhi, Delhi: Reliably commute or planning to relocate before starting work (Preferred) Application Question(s): Are you comfortable for Dwarka Sector 26 location Work Location: In person

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0 years

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Bengaluru, Karnataka, India

Remote

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Job Title: People Officer (HR Partner) Location: Banaswadi, Bangalore Experience Required: 8+ years Shift Timings: 6 PM to 3 AM About Us: Flatworld Solutions is a global business solution company evolving over two decades from BPO to technology, business process automation, and now GenAI. Serving 50+ countries, we offer diverse services including IT, finance, and healthcare, engineering, Design, Data Science etc. Our mission is to 'unlock winning ways' for clients, partners, and employees through innovative, technology-driven solutions to ensure every stakeholder benefits by this partnership. Our core values—Harmony, Excellence, Learning, Integrity, and Ownership—guide everything we do. We prioritize collaboration, open communication, and maintaining the highest standards of performance while fostering continuous growth and delivering impactful results. As a People Officer at Flatworld Solutions, your primary focus will be on serving as an HR Partner with a strong emphasis on employee-specific responsibilities. This role does not require recruitment experience, allowing you to concentrate on core HR functions that support and enhance the employee experience. Key Responsibilities: Employee Engagement & Relations: Develop and implement strategies to maintain a positive work environment. Address employee concerns and act as a mediator to resolve conflicts. HR Policies & Compliance: Ensure that company policies are up-to-date and compliant with local labor laws. Educate employees about these policies and oversee adherence. Training & Development: Identify training needs and coordinate developmental programs to support employee growth. Facilitate workshops and seminars as needed. Compensation & Benefits: Collaborate with the compensation team to ensure fair and competitive remuneration. Assist employees in understanding their benefits and address any queries. HR Data & Analytics: Maintain accurate employee records and utilize HR analytics for decision-making and reporting. Provide insights to management based on data trends. Offboarding: Manage exit interviews and analyze feedback for organizational improvement. Qualifications: Master’s / Bachelor's degree in Human Resources, Business Administration, or a related field. Proven track record in an HR role with a focus on employee engagement and relations. Strong interpersonal and communication skills. Ability to work independently and handle confidential information with discretion. Familiarity with HR software and tools is a plus. What We Offer: • Competitive Salary and Benefits Package: Employees receive industry-standard salaries and comprehensive benefits. • Flexible Work Schedule: For certain projects & senior positions, we offer flexible work schedule options, including remote and hybrid arrangements. • Medical Insurance: Includes coverage for employees, parents, and in-laws. • Generous Paid Time Off: Vacation, personal days, and public holidays. • Recognition & Rewards: Performance-based bonuses and employee recognition programs. • Professional Development: Access to training, workshops, and courses. • Employee Assistance Programs: Support for personal or work-related issues. Why Join Flatworld Solutions: Joining Flatworld Solutions offers a promising career with growth opportunities across diverse fields like IT, Finance, and AI Automation. Other than competitive salaries and benefits + excellent mentorship; You'll gain global exposure working with clients in over 50 countries and access cutting-edge tools. The company fosters a supportive culture emphasizing continuous learning and work-life balance. Most importantly, you'll become part of the "Possibilitarians" – a tribe of employees with a "whatever it takes" attitude who make things possible. As the saying goes, you are the company you keep. How we will help you grow: At Flatworld Solutions, we foster your professional growth through various opportunities like development programs and workshops to stay updated on industry trends. You'll benefit from mentorship by experienced colleagues, support for continuing education, and resources for relevant courses and certifications. Our leadership development programs prepare you for future roles, and we encourage participation in cross-departmental projects to broaden your experience. Regular feedback and performance reviews help identify growth areas and set career goals. We also offer career pathing discussions, access to online learning platforms, networking opportunities, and job rotation programs to ensure your professional advancement. Equal Opportunity Employer Statement: Flatworld Solutions is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Show more Show less

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0 years

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Pune, Maharashtra, India

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Siemens Digital Industries Software is a leading provider of solutions for the design, simulation, and manufacture of products across many different industries. Formula 1 cars, skyscrapers, ships, space exploration vehicles, and many of the objects we see in our daily lives are being conceived and manufactured using our Product Lifecycle Management (PLM) software. Siemens Digital Industries is an innovation leader in automation and digitalization. Closely, collaborating with partners and customers, we care about the digital transformation in the process and discrete industries. With our Digital Enterprise portfolio, we provide and encourage companies of all sizes with an end-to-end set of products, solutions and services to integrate and digitalize the entire value chain. Meaningful optimization for the specific needs of each industry, our outstanding portfolio supports customers to achieve greater efficiency and flexibility. We are constantly adding innovations to its portfolio to integrate groundbreaking future technologies. We're seeking a dynamic and seasoned Scrum Master to join our technology and innovation team. This individual will have a pivotal role in executing agile ceremonies in support of teams designing and creating new technologies by working closely with data scientists, developers, and domain experts. Position Overview As a Scrum Master in Experience and Platform Engineering organization, the role plays a pivotal role in fostering an Agile mindset within the team and the organization. As a servant-leader, the role is responsible for ensuring that Scrum practices are effectively followed, facilitating the smooth operation of Scrum ceremonies, and promoting continuous improvement. This role involves removing impediments that hinder the team's progress, coaching the team towards self-organization, and creating a collaborative work environment. In this role, the Scrum Master works closely with the Product Owner to align team efforts with business priorities, guiding the team to deliver high-quality products in short iterative cycles. The Scrum Master also serves as a facilitator and mediator, helping teams resolve conflicts, encouraging open communication, and supporting an efficient workflow. They are key to driving the team's success in delivering valuable products while adhering to Agile principles. Responsibilities Lead daily stand-ups, sprint planning, reviews, and retrospectives and track sprint progress, including velocity, burndown charts, and other metrics to inform stakeholders of the team's status. Help the Product Owner in managing the product backlog, ensuring priority clear, and aligning with the overall goals and coordinate with other Scrum Masters in the organization to share best practices and resolve dependencies across teams. Identify and eliminate obstacles that could prevent the team from achieving their sprint goals. Coach teams in Agile practices and principles to help them achieve high performance and self-organization. Maintain visibility into the team’s work, ensuring that all work items and challenges are transparent and understood by stakeholders. Required Knowledge/Skills, Education, And Experience Strong knowledge of Agile frameworks (Scrum, Kanban) and hands-on experience in their implementation. Ability to provide scrum and other agile training to teams. Ability to resolve conflicts and remove impediments in a team environment! Experience using Agile project management tools like Jira, Confluence, Whiteboard. Strong problem-solving skills and ability to work in a fast-paced, dynamic environment. Ability to facilitate collaboration across geographically distributed teams. 5+ years of experience as a Scrum Master or in a similar Agile role. 5+ years of experience as a Scrum Master or in a similar Agile role! Solid understanding of Lean principles; knowledge of DevOps practices is a plus. Experience in scaled Agile environments (SAFe) is a plus. We are Siemens A collection of over 377,000 minds building the future, one day at a time in over 200 countries. We're dedicated to equality, and we welcome applications that reflect the diversity of the communities we work in. All employment decisions at Siemens are based on qualifications, merit, and business need. Bring your curiosity and creativity and help us shape tomorrow! We offer a comprehensive reward package which includes a competitive basic salary, bonus scheme, generous holiday allowance, pension, and private healthcare. Siemens Software. ‘Transform the everyday with us' Show more Show less

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8 years

0 Lacs

Indore, Madhya Pradesh, India

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HR - HeadLocation: MicroMitti Headquarters, Indore & MumbaiCompany Overview: MicroMitti is a pioneering Proptech firm redefining real estate investments through fractional ownership and innovative wealth creation strategies. Specializing in PropTech, fractional real estate investments, and real estate investment solutions, MicroMitti is committed to transforming the real estate landscape and making wealth creation accessible to all.Job Summary: We are seeking an experienced and dynamic HR Head to lead our Human Resources department with a focus on team building, leadership development, and organizational culture. The HR Head will be responsible for driving talent acquisition, employee engagement, retention strategies, and leadership development initiatives that align with MicroMitti's mission of creating a high-performing and collaborative workplace.Key Performance Indicators (KPIs):Accelerated Team Building: Build and scale high-performing teams nationally with a structured approach for rapid expansion across multiple cities.Team Retention Rate: Maintain a high retention rate by implementing effective employee engagement and development strategies.Talent Acquisition Efficiency: Reduce hiring timelines while ensuring quality hires across multiple cities.Training & Development: Implement leadership training with a minimum of 90% participation and completion rate.Diversity Metrics: Increase diversity across all levels of the organization.Compliance Adherence: Ensure 100% adherence to labor laws and HR policies.Key Result Areas (KRAs):Strategic Leadership: Develop and execute a comprehensive HR strategy aligned with MicroMitti's business objectives.Team Building & Culture: Foster a culture of collaboration, innovation, and long-term wealth creation by building strong, cohesive teams across all departments.Talent Acquisition: Oversee end-to-end recruitment processes, emphasizing hiring top-tier talent to support company growth and expansion.Leadership Development: Implement training and mentorship programs to develop future leaders within the organization.Employee Engagement: Design and execute employee engagement initiatives to boost morale, productivity, and retention.Performance Management: Develop and implement performance evaluation frameworks to ensure continuous professional growth and goal alignment.HR Policies & Compliance: Ensure adherence to labor laws and industry standards while maintaining a positive work environment.Diversity & Inclusion: Promote diversity and inclusion initiatives that reflect MicroMitti’s values and vision.Conflict Resolution: Act as a mediator for employee conflicts, ensuring fair and balanced solutions.Qualifications:Proven experience (8+ years) as an HR Head, HR Manager, or equivalent leadership role with a focus on the BFSI and PropTech sectors at a national level.Strong expertise in team building, organizational culture, and leadership development.Demonstrated experience in building and managing large teams across multiple cities in India.Excellent interpersonal and communication skills.Ability to align HR strategies with business objectives.Deep understanding of HR best practices, labor laws, and compliance requirements.Demonstrated ability to mentor, coach,

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0.0 years

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Borivali, Mumbai, Maharashtra

On-site

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Job Description for Telecaller: Making calls on daily basis and give appropriate information about the services provided by the company. Working towards increasing the footfall in the company by making calls. Communicating regularly and maintaining good relationships with the clients. Acting as a mediator between the zonal manager and the clients. Regular follow-ups with the clients and reporting to the concerned manager. Managing the front desk as well. Candidate’s profile: Should be qualified as a graduate or equivalent with the knowledge of basic computer skills Should have at least one year of experience in tele-calling Should have excellent verbal and written communication skills Should be assertive and convincing Should have a good personality with positive approach Job Type: Full-time Pay: ₹18,000.00 - ₹25,000.00 per month Schedule: Day shift Education: Diploma (Required) Location: Pratap Nagar, Nagpur, Maharashtra (Required) Work Location: In person

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4.0 - 2.0 years

0 Lacs

Kolkata, West Bengal

On-site

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Profile: HR Executive Experience: 4-5 Years Location: Kolkata Mode: WFO We are seeking an experienced HR Executive with 4+ years of relevant experience to join our dynamic team. The ideal candidate will provide comprehensive HR leadership, develop and implement effective HR strategies, and serve as a trusted business partner to senior management. Key Responsibilities Oversee full-cycle recruitment, employee relations, performance management, and organisational development initiatives Develop and implement HR policies, procedures, and programs that align with organisational goals Lead compensation and benefits administration, ensuring competitive packages that attract and retain top talent Partner with department leaders to address workforce planning, succession planning, and talent development needs Manage employee engagement initiatives and maintain a positive workplace culture Ensure compliance with labour laws, regulations, and company policies Conduct regular HR audits and implement necessary improvements Provide coaching and guidance to managers on employee relations matters Facilitate conflict resolution and serve as a mediator when needed Lead HR data analysis and reporting to support strategic decision-making Requirements Bachelor’s degree in human resources, Business Administration, or related field Minimum 4 years of progressive HR experience, including at least 2 years in a leadership role Strong knowledge of employment laws, regulations, and best practices Excellent communication, interpersonal, and conflict resolution skills Demonstrated ability to handle confidential information with discretion Strong problem-solving abilities and attention to detail Experience developing and implementing HR policies and programs Job Type: Full-time Pay: ₹25,000.00 - ₹35,000.00 per month Benefits: Provident Fund Schedule: Day shift Monday to Friday Experience: IT Recruitment: 2 years (Preferred) Language: English (Preferred) Location: Kolkata, West Bengal (Required) Work Location: In person

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0.0 years

0 Lacs

Chandigarh, Chandigarh

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Goyco Services Pvt Ltd is looking for a dedicated and detail-oriented HR Administrator to oversee both human resource and administrative functions across our dynamic coworking environments. This role encompasses a broad range of responsibilities, including training, community engagement, and HR operations, tailored to enhance both employee and client experience at our facilities. Responsibilities: Training and Community Engagement: Develop and implement training programs aimed at promoting customer service excellence, compliance, and operational efficiency for both staff and clients. Facilitate workshops and seminars that encourage skill development and networking within the coworking community. Coordinate and oversee community-engaging events such as networking meetings, social gatherings, and professional development sessions. Collaborate with the marketing team to promote these events and foster a vibrant community atmosphere. HR and Technology Management: Utilize HR analytics tools to monitor and report on key performance metrics like space utilization, client satisfaction, and employee performance. Manage payroll and records using Zoho Payroll Software and other auditing, inspection, and training platforms. Maintain comprehensive employee records, including onboarding documentation, training records, and contractual documents. Operational and Administrative Support: Provide general administrative support to ensure operational efficiency and professionalism. Oversee the daily management of facilities, supplies, and equipment, optimizing workspace resources for clients and staff. Assist in budget monitoring, payroll management, and prepare periodic performance and compliance reports. Policy Development and Compliance: Assist in the development and updating of HR policies, ensuring they meet both legal requirements and the needs of our diverse community. Keep abreast of regulatory changes impacting both staff and client operations, providing necessary guidance on compliance matters. Recruitment and Onboarding: Manage the recruitment process from job advertising to the final hiring stages. Conduct comprehensive onboarding for new employees and clients, providing them with all necessary information about our services, policies, and community guidelines. Conflict Resolution and Community Building: Act as the primary contact for addressing any HR-related concerns from both staff and clients. Serve as a mediator to resolve potential conflicts, enhancing workplace harmony and community engagement. Implement strategies to prevent conflicts and maintain positive relationships within the coworking space. Vendor and Partner Onboarding: Assist in the onboarding of new space partners and vendors, ensuring seamless integration into our operational framework. Candidate Profile: Proven experience as an HR Administrator, HR Assistant, or relevant human resources/administrative role. Familiarity with HR software like Zoho Payroll and HRIS systems. Excellent communication and interpersonal skills, with an ability to handle sensitive situations diplomatically. A proactive and community-focused approach with strong problem-solving capabilities. Bachelor’s degree in Human Resources, Business Administration, or relevant field. We Offer: Competitive salary and comprehensive benefits package. Opportunities for professional growth in a supportive and dynamic environment. A role that allows you to impact positively on both our workforce and the broader coworking community. Apply now to join Goyco Services Pvt Ltd and contribute to a workspace that values innovation, community, and excellent service delivery. Job Type: Full-time Pay: ₹15,000.00 - ₹30,000.00 per month Benefits: Cell phone reimbursement Internet reimbursement Schedule: Day shift Language: English (Preferred) Location: Chandigarh, Chandigarh (Preferred) Work Location: In person

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0.0 - 1.0 years

0 - 0 Lacs

Shaniwar Peth, Pune

Remote

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Your Responsibilities will as follows, Process the various types of loans with multiple banks and NBFC. Paper work completion, query solving, mail communication with banker, Loan Status Checking, Loan Agreements, Discussion with Customer, Mediator and banks. Daily 30-50 calls attend expected

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0.0 - 31.0 years

0 - 0 Lacs

Vishwakarma Industrial Area, Jaipur

Remote

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Incumbents Role & responsibilities Incumbent will be responsible for blue-collar recruitment. Develop and implement recruitment strategies to attract and retain top talent. Manage the full-cycle recruitment process, including job postings, screening, interviewing, and onboarding. Act as a mediator between management and employees when necessary to resolve disputes or issues. Collaborate with managers to set Key Performance Indicators (KPIs) and individual objectives for employees. Identify training needs and ensure employees receive the necessary development opportunities. Ensure compliance training (e.g., safety, harassment prevention) is delivered consistently. Develop and update HR policies and procedures, ensuring alignment with current laws and best practices. Ensure compliance with labor laws, occupational safety regulations, and employment standards. Maintain records and documentation of employee files, ensuring confidentiality and legal compliance. Investigate and resolve any compliance or legal issues related to employment, including employee conduct, harassment, or discrimination. Work closely with senior management to align HR strategy with business goals. Manage and maintain Human Resource Information Systems (HRIS) for tracking employee records, attendance, and performance. Oversee the implementation and use of HR software and tools to streamline HR processes and improve efficiency. Qualifications: Bachelors degree in Human Resources, Business Administration, or a related field. A masters degree in HR or an MBA is preferred. Minimum of [10 ] years of experience in human resources management. In-depth knowledge of labor laws, HR best practices, and policies. Strong interpersonal and communication skills with the ability to manage relationships at all levels of the organization. Proven experience in handling employee relations, conflict resolution, and performance management. Experience with HRIS systems and other HR tools for workforce management. Ability to lead and manage change initiatives within an organization. Strong analytical, organizational, and problem-solving skills. Contact Details: Mr. Pushpendra Mobile No. - 9773393685

Posted 5 months ago

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1.0 - 31.0 years

0 - 0 Lacs

Thanisandra, Bengaluru/Bangalore

Remote

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Join Gro Club as a Telesales Executive - Ignite Your Passion for Sales! Location: Bangalore, India Employment Type: Full-time Experience Level: Minimum 1 year experience About Gro Club: Gro Club is revolutionizing bicycle ownership with our growth focused ownership model, offering flexible plans and annual upgrades for both kids and adults. Our mission is to provide families with convenient and eco-friendly mobility solutions while promoting a sustainable lifestyle. We are looking for entrepreneurial-minded future leaders who have a real passion for sales! If you're enthusiastic about customer interaction and love the idea of working in a dynamic, growing company, we want to hear from you! Key Responsibilities: Customer Interaction: Engage with customers via phone, live online video, or text chat to answer product queries, conduct live demos, and provide comprehensive information about our services. Brand Representation: Act as a mediator between the user and the brand, ensuring a smooth communication flow and fostering trust. Sales Handling: Manage end-to-end customer calls, focusing on sales inquiries and converting leads into satisfied customers. Customer Persuasion: Use persuasive skills to convince potential and existing clients of the benefits of our subscription plans. Customer Focus: Be responsive and specific to customer needs, providing timely resolutions through chat and email. Team Collaboration: Work closely with the operations team to ensure prompt responses to customer inquiries and seamless service delivery. Problem Solving: Understand client requirements and offer comprehensive solutions that meet their needs. Event Participation: Represent Gro Club at marketing events, showcasing and displaying our products to potential customers. Follow-up: Follow up on customer inquiries to ensure complete satisfaction and transaction completion. Qualifications: Communication Skills: Excellent communication and interpersonal skills, with a strong command of written English. Language Proficiency: Multilingual speakers preferred (English, Kannada, Telugu, Tamil, Hindi). Technical Skills: Proficient in using email, CRM systems, and chat window interactions. Team Player: Ability to work effectively within a team and coordinate with different departments. Why Join Gro Club? Impactful Work: Be part of a company that is making a positive impact on families and the environment. Growth Opportunities: Enjoy career advancement opportunities and professional development. Collaborative Environment: Join a supportive and inclusive team culture that values innovation and collaboration. Competitive Compensation: Attractive salary packages, performance-based incentives, and additional perks.

Posted 1 year ago

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