Sevakh Global is an organisation that offering legal services, LPO services, mediation services, arbitration services, and dispute resolution worldwide. With operations in India, our team is committed to providing comprehensive solutions that enhance business success. We pride ourselves on exceptional client service, fostering strong relationships with those we aid while ensuring the utmost confidentiality in handling client information and cases. Role Description This is a full-time on-site role for a Customer Relations Officer at Sevakh Global located in Kochi. The Customer Relations Officer will be responsible for handling customer inquiries, providing customer support, managing client relations, and ensuring customer satisfaction on a day-to-day basis. Qualifications Strong Interpersonal Skills and Customer Support abilities Analytical Skills in assessing customer needs and resolving issues Experience in Client Relations and maintaining customer satisfaction Ability to prioritize and multitask effectively in a fast-paced environment Excellent communication skills and a customer-centric approach Previous experience in a customer-facing role is a plus Bachelor's degree in Business Administration, Communication, or related field Show more Show less

- 1+ years of data analytics or automation experience - 1+ years of capacity planning, operations planning, business analysis or similar experience - Bachelor's degree - Knowledge of data pipelining and extraction using SQL - Knowledge of SQL and Excel at a moderate or advanced level - Experience with data mining tools like SQL, SAS, SPSS, or similar Are you customer obsessed, flexible, smart and analytical, strategic yet execution focused and passionate about e-commerce? Are you an experienced, entrepreneurial leader with a strong work ethic? If yes, this opportunity will appeal to you. Amazon is looking for a Business Analyst for the Beauty and Softlines category team. We are looking for customer obsessed, data driven entrepreneurs to join our growing team. Solve some of the hardest problems for our customers. If you want operate at start up speed, solve some of the hardest problems and build a service which customers love, Amazon.in might just be the place for you. The Business Analyst is responsible for driving deep insights about relevant business area and driving continuous improvement using the analysis. The person should have a detailed understanding of a business requirement or the ability to quickly get to the root cause of a particular business issue, and draft solutions to meet requirements or resolve the root problems. Some of the key result areas include, but not limited to: Work closely with business managers and stakeholders to understand business issues and recommend solutions to ensure business questions are properly answered Understand trends related to Amazon business and recommend strategies to stakeholders to help drive business growth. Reporting of key insight trends, using statistical rigor to simplify and inform the larger team of noteworthy story lines. Respond with urgency to high priority requests from senior business leaders. Identify, develop, manage, and execute analyses to uncover areas of opportunity and present written business recommendations that will help shape the direction of the business. Own the design, development, and maintenance of ongoing metrics, reports, analyses, dashboards, etc. to drive key business decisions. Ensure data accuracy by validating data for new and existing tools. Learn and understand a broad range of Amazon’s data resources and know how, when, and which to use and which not to use. The ideal candidate actively seeks to understand Amazon’s core business values and initiatives, and translates those into everyday practices. Key job responsibilities - Bachelor's degree required. BE is preferred. - 2 - 5 years of work experience - Exposure to data mining tools like SQL ,SAS, SPSS etc - Deadline driven, team player, with strong customer focus. - Must be detail-oriented with a demonstrated ability to self-motivate and follow through on issues - Experience in a highly analytical, results-oriented environment with cross functional interactions. - Strong analytical, mediation and problem resolution skills. - Excellent written and oral communication skills. - Attention to detail and capability to work on multiple projects in parallel Knowledge of SQL/Python/R, scripting, MS Excel, table joins, and aggregate analytical functions Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

HCL is Hiring for API Apigee Developer Work Location- Bangalore/Hyderabad/ Noida/ Pune/ Mumbai/ Chennai Work Experience- 5 to 12yrs Apigee Job Description: Following is the job description: Good experience in APIGEE-X and APIGEE OPDK Good to have migration experience from APIGEE OPDK to APIGEE-X Good experience in API Development & Infra expertise Design & Develop API specifications using OpenAPI Specifications/YAML. Define REST API/JSON specification. Must have APIGEE -Private cloud exposure Must have knowledge on APIGEE Installation/Upgradation Good to have knowledge on API Market place Implement API solutions using Apigee to include API proxies, rate limiting, security, analytics, etc. Configure traffic management policies such as spike arrest, message mediation, cache management, security (OAuth2.0, Basic Auth, and API Key) Publishing and documenting APIs on Apigee Developer Portal Onboard API Clients using Edge developer portal. Self-motivated with learning agility and demonstrated ability to find ways to overcome obstacles. Excellent team player with strong verbal & written communication skills Show more Show less

Company Description Sevakh Global is an organisation that offering legal services, LPO services, mediation services, arbitration services, and dispute resolution worldwide. With operations in India, our team is committed to providing comprehensive solutions that enhance business success. We pride ourselves on exceptional client service, fostering strong relationships with those we aid while ensuring the utmost confidentiality in handling client information and cases. Role Description This is a full-time on-site role for a Customer Relations Officer at Sevakh Global located in Kochi. The Customer Relations Officer will be responsible for handling customer inquiries, providing customer support, managing client relations, and ensuring customer satisfaction on a day-to-day basis. Qualifications Strong Interpersonal Skills and Customer Support abilities Analytical Skills in assessing customer needs and resolving issues Experience in Client Relations and maintaining customer satisfaction Ability to prioritize and multitask effectively in a fast-paced environment Excellent communication skills and a customer-centric approach Previous experience in a customer-facing role is a plus Bachelor's degree in Business Administration, Communication, or related field Show more Show less

Job Description Business Advisors shape the vision and strategy with the client, understand the needs of the users/stakeholders, carry out an elicitation of processes, data and capabilities and derive the target processes and the business requirements for the current and future solution. Job Description - Grade Specific Performs analysis of processes, systems, data and business information and research, and builds up domain knowledge. Skills (competencies) Abstract Thinking Active Listening Agile (Software Development Framework) Analytical Thinking Backlog Grooming Business Architecture Modeling Business Process Modeling (e.g. BPMN) Change Management Coaching Collaboration Commercial Acumen Conceptual Data Modeling Conflict Management Confluence Critical Thinking CxO Conversations Data Analysis Data Requirements Management Decision-Making Emotional Intelligence Enterprise Architecture Modelling Facilitation Functional IT Architecture Modelling Giving Feedback Google Cloud Platform (GCP) (Cloud Platform) Influencing Innovation Jira Mediation Mentoring Microsoft Office Motivation Negotiation Networking Power BI Presentation skills Prioritization Problem Solving Project Governance Project Management Project Planning Qlik Relationship-Building Requirements Gathering Risk Management Scope Management SQL Stakeholder Management Story Mapping Storytelling Strategic Management Strategic tThinking SWOT Analysis Systems Requirement Analysis (or Management) Tableau Trusted Advisor UI-Design / Wireframing UML User Journey User Research Verbal Communication Written Communication

About Us : Real Capital Ventures is a dynamic and forward-thinking real estate firm, committed to providing top-tier investment opportunities in the residential sector. We are looking for passionate sales professionals with an entrepreneurial mindset to join our team and drive success. Role Overview: You will be responsible for advising clients on investment opportunities in premier residential projects by Tier 1 developers. You will manage a portfolio of clients provided by the company, help them find properties suited to their needs, and ensure a smooth sales process from initiation to closure. Key Responsibilities: ● Present and recommend suitable residential properties to clients based on their investment preferences. ● Build and maintain strong relationships with clients, ensuring a high level of client satisfaction. ● Manage the complete sales process, from initial contact to post-sale engagement. ● Coordinate and conduct site visits for prospective clients. ● Participate in negotiations and help clients make informed decisions. ● Stay updated on market trends, competition, and sales strategies to offer valuable insights. ● Drive revenue growth by achieving allocated targets and identifying new opportunities. Qualifications & Skills: ● Passion for Sales : A deep enthusiasm for sales, with a drive to meet and exceed targets. ● Entrepreneurial Mindset : Self-motivated, proactive, and able to work independently. ● Communication & Negotiation : Excellent verbal communication, presentation, negotiation, and mediation skills. ● Client Management : Strong interpersonal and relationship-building skills, with the ability to manage and engage with diverse clients. ● Real Estate Knowledge : A solid understanding of the real estate sector and its dynamics. ● Results-Oriented : T arget-driven and confident, with a proven track record of achieving sales goals. Why Join Us? ● Opportunity to work with a growing real estate firm and collaborate with Tier 1 developers. ● A supportive and dynamic work environment that fosters professional growth. ● Attractive incentives and a chance to be part of a high-performing sales team. Show more Show less

This job is with Accenture, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. All Levels - Comms & Media - Non-Networks Join our team in Strategy & Consulting Global Network to find endless opportunities and solve our clients' toughest challenges, as you work with exceptional people, the latest tech and leading companies across industries. Practice: Comms & Media, Industry Consulting, S&C Global Network (GN) I Areas of Work: Non-Networks | Level: Manager & Sr Manager | Location: Delhi, Gurgaon, Mumbai, Bangalore, Pune, Hyderabad | Years of Exp: 8- 15 years Explore an Exciting Career at Accenture Are you an outcome-oriented problem solver? Do you enjoy working on transformation strategies for global clients? Does working in an inclusive and collaborative environment spark your interest? Then, Accenture Strategy and Consulting is the right place for you to explore limitless possibilities. Comms & Media (C&M) is one of the Industry Practices within Accenture's S&C Global Network (GN) team. It focuses in serving clients across specific Industries - Communications, Media & Entertainment. Communications - Focuses primarily on industries related with telecommunications and information & communication technology (ICT). This dynamic team serves most of the world's leading wireline, wireless, cable and satellite communications and service providers. Media & Entertainment - Focuses on industries like broadcast, entertainment, print and publishing. Globally, Accenture Comms & Media practice works to develop value growth strategies for its clients, who are top-notch organizations, and help improve their offers and go-to-market performance and maximize organizational effectiveness. We work on end-to-end projects delivering management and technology consultancy to help our clients achieve greater profitability, quality, and reliability. Requirements From multi-year major systems integration transformation deals to shorter more agile engagements, we have a rapidly expanding portfolio of hyper-growth clients and an increasing footprint with next-gen technology and industry practices, with the following requirements: Deep expertise in one or more Telecom Domains such as Cloud BSS, Telco on Cloud, AI/GenAI, Customer Experience, SMB, Order Management & Billing for B2B / B2C Client facing experience working directly or indirectly with North America ICT clients; preferably international Onsite experience Lead delivery of small to medium-size teams to deliver management consulting projects for North America clients. Lead innovation transformation programs and process enablement for our clients Take responsibility within Comms & Media industry group or across the Products group, help build the practice, track metrics, and so on. Develop assets and methodologies, point-of-view, research, or white papers for use by the team and larger community. Support North America sales team to identify and win potential opportunities within the practice. Help in drafting proposals as an expert for domain areas. Lead proposals, business development efforts and coordinate with other colleagues to create consensus-driven deliverables. Understand customer needs and translate them to business requirements, business process flows and functional requirements Experience to engage with stakeholders independently Execute a transformational change plan aligned with client's business strategy and context for change. Engage stakeholders in the change journey and build commitment for change. Bring your best skills forward to excel in the role: Skills in one or more Telecom areas Should have an excellent knowledge on various BSS modules and Telco Journeys such as CRM, Order Management, Billing, Mediation, Provisioning, Collections, Channels, Customer Care, Lead to Cash Digital Transformation - Proven experience in Strategy, Innovation and Digital initiatives across Digital Maturity models, CSPs Operating model, Innovation Barometers, Intelligent operations for CSPs and other related areas Cloud BSS - Determine the appropriate Cloud deployment model & design BSS journey to cloud strategies engineered to accelerate ROI and performance. Good to have knowledge of platforms like AWS, Azure, SFDC, GCP, ServiceNow Business Strategy - Leading/managing strategic initiatives and develop project plans, frame and conduct insightful analyses, identify solutions, and develop business cases and implementation plans for CSPs across the globe Transformation & Project Governance - Drive profitability and continued success though managing service quality, cost and leadership of the people delivering services across projects/ programs/portfolios of all scale Should have understanding of lean concepts and hands-on experience in delivering technology-driven business transformation projects using agile practices Experience in agile related tools like JIRA Confluence/Rally/MS Projects/VersionOne Certification profession in PSM/CSM/SAFe/ICP-ACC Skills in one or more roles Experience in the role of Functional Business Analyst, Product Owners, Process Designers, Service Designers, Scrum Masters, Program Delivery Managers Business Analysis - Gather requirements from business and prepared requirement documents. Propose solutions to the client based on gap analysis for the existing Telco platforms. Analyse large data to conduct analysis and present insights with visualisations Process Improvement - Understand issues with the current processes which can be resolved either through technology or process solutions and design detail level to-be process with all stakeholders Value Architect and Tracking - Create value driver trees to breakdown into value components of business objectives and value drivers Other Required Skills Communication and Presentation - Plan and deliver well-structured oral and written communications Structured Problem Solving - Help identify and structure key client challenges into hypotheses and conduct analyses to address the challenges Stakeholder Management - Manage mid-level to senior client leadership and lead conversations Impeccable team management skills with an ability to engage effectively with multiple stakeholders Strong program management skills Cross-cultural competence with an ability to thrive in a dynamic environment Qualifications Your experience counts! MBA from a Tier 1 and Tier 2 school and Engineering from Tier 1 school or rich relevant industry experience At least 1-8 years of progressive business and/or telecom and consulting experience Knowledge of Telco BSS/OSS stack, its various components, and interactions / flows Strong telecom industry background experience and knowledge of BSS processes for B2C and B2B areas Knowledge of telecom products across wireline, wireless and Enterprise domains eTOM certification is highly desirable Direct onsite experience (i.e., experience of facing client inside client offices in India or abroad) is mandatory. Please note we are looking for client facing soft skills Experience in strategy and business/technology consulting role conversant with process improvement, cost optimization, customer analytics and experience management, telecom technology Experience in value architecting, business case preparation, value realization Experience in Digital, New IT, Cloud & Core modernization, Cloud transformation processes, transforming legacy to the cloud, Agile transformation, RPA, AI/ML strategy implementation and use cases Knowledge of design thinking workshops and innovation Experience in large data analysis, data driven consulting, BI and analytics, reporting, dashboarding, visualization tools like PowerBI, Tableau Certifications like CBAP, CSM, SPC, Prince 2 or PMP will be an added advantage For Experienced candidates, experience of team Management - Coach and mentor team members in projects, on asset development, BDs and overall professional development Good to Have: A valid H1B VISA What's in it for you? An opportunity to work on transformative projects with key G2000 clients Potential to Co-create with leaders in strategy, industry experts, enterprise function practitioners and, business intelligence professionals to shape and recommend innovative solutions that leverage emerging technologies. Ability to embed responsible business into everything-from how you service your clients to how you operate as a responsible professional. Personalized training modules to develop your strategy & consulting acumen to grow your skills, industry knowledge and capabilities Opportunity to thrive in a culture that is committed to accelerate equality for all. Engage in boundaryless collaboration across the entire organization. About Accenture Accenture is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology and operations. Combining unmatched experience and specialized skills across more than 40 industries and all business functions - underpinned by the world's largest delivery network - Accenture works at the intersection of business and technology to help clients improve their performance and create sustainable value for their stakeholders. With 569,000 people serving clients in more than 120 countries, Accenture drives innovation to improve the way the world works and lives. Visit us at www.accenture.com About Accenture Strategy & Consulting Accenture Strategy shapes our clients' future, combining deep business insight with the understanding of how technology will impact industry and business models. Our focus on issues such as digital disruption, redefining competitiveness, operating and business models as well as the workforce of the future helps our clients find future value and growth in a digital world. Today, digital is changing the way organizations engage with their employees, business partners, customers, and communities. This is our unique differentiator. To bring this global perspective to our clients, Accenture Strategy's services include those provided by our S&C Global Network (GN) - a distributed management consulting organization that provides management consulting and strategy expertise across the client lifecycle. Our S&C Global Network (GN) teams complement our in-country teams to deliver cutting-edge expertise and measurable value to clients all around the world. For more information visit https://www.accenture.com/us-en/Careers/capability-network At the heart of every great change is a great human. If you have ideas, ingenuity and a passion for making a difference, come and be a part of our team. Show more Show less

Senior Legal We Want We are seeking a highly skilled and experienced Senior Legal Executive to join our dynamic Legal Team. The Senior Legal Executive will be responsible for providing Legal support to the Organization across various functions, ensuring Compliance with Laws and Regulations, managing Contracts, and offering Legal Counsel on Business Matters. The ideal Candidate should have extensive knowledge of Corporate Law, excellent negotiation skills, and the ability to handle complex Legal Matters independently. Who We Are Vertoz (NSEI: VERTOZ), an AI-powered MadTech and CloudTech Platform offering Digital Advertising, Marketing and Monetization (MadTech) & Digital Identity, and Cloud Infrastructure (CloudTech) caters to Businesses, Digital Marketers, Advertising Agencies, Digital Publishers, Cloud Providers, and Technology companies. What You Will Do Legal Advice and Counsel: Provide Legal Advice and Strategic Guidance to Senior Management and different Departments on a variety of Legal Issues, including Corporate, Commercial, Labor, Intellectual Property, and Regulatory Matters. Assist in decision-making processes by assessing the Legal implications of Business Strategies and Projects. Draft, review, negotiate, and finalize various types of contracts, including but not limited to Commercial Contracts, Master Service Agreements, NDAs, Licensing Agreements, Partnership Contracts, Rent Agreements, Insertion Orders, Shareholders' Agreements, etc. Ensure that all Contracts comply with the Legal Requirements, Company Policies, and Regulatory Standards. Manage, coordinate, and oversee any ongoing Litigation or Dispute Resolution processes, working closely with external counsel when necessary. Provide Legal Representation in Arbitration, Mediation, and Litigation Proceedings. Monitor and ensure that the Company complies with applicable Laws, Regulations, and Corporate Governance Standards. Keep up-to-date with changes in Legal Regulations and advise on necessary Compliance measures. To maintain and review Internal Policies and Procedures to ensure Legal Compliance. Identify and assess Legal Risks and provide recommendations for mitigating potential Legal Issues. Advise the Organization on the potential Legal Risks involved in Business Operations, Contracts, and New Initiatives. Conduct Legal Research and Draft Reports, Opinions, and Memorandum on various Legal matters. Stay updated on relevant Laws, Legal Trends, and Industry Practices. Contract Management Dispute Resolution And Litigation Advise Management on the possible outcomes and mitigation Strategies related to Disputes. Compliance and Regulatory Affairs Risk Management Legal Research and LLB/LLM (Bachelor's or Master's in Law) from a recognized University. Any additional Legal qualifications or certifications are a plus. 3 to 5 years of experience in a Corporate Legal department or Law Firm. Experience in handling complex commercial and corporate Legal Matters. Proven track record in Drafting and Negotiating Contracts. Experience in managing Disputes, Litigation, and Risk Mitigation Strategies. Strong knowledge of Corporate Law, Contract Law, Intellectual Property Law, and Dispute Resolution. Excellent communication skills (written and verbal) with the ability to explain complex Legal Concepts in simple terms. Ability to manage multiple Legal Projects simultaneously and meet deadlines. High level of Integrity, Professionalism, and Ethical Standards. Proactive, with the ability to work under pressure and handle sensitive matters with discretion. (ref:iimjobs.com) Show more Show less

Openings : 01 Experience : 5 to 8 Years Location : Surat - Adajan , Surat - Varachha , Ahmedabad , Work From Home 5-Days Working Paid Leaves Complimentary Health Insurance Overtime Pay Fun Activities Personal Loan Employee Training Positive Work Environment Professional Developments Job Description We are looking for a highly skilled and proactive Project Manager to lead and manage multiple projects, ensuring their successful delivery within defined scope, timelines, and quality standards. The ideal candidate will have experience in project management, strong technical expertise, and a proven track record of working with cross-functional teams. Fluency in English, experience working with American clients, and a deep understanding of business analysis, workflows, and tools like Lucid Flowchart are essential. This role requires excellent leadership, communication, and problem-solving skills to drive project success and client satisfaction. Job Responsibility Project Planning and Execution Define project scope, goals, and deliverables in collaboration with stakeholders. Develop and maintain a detailed project plan, including timelines, milestones, and resource allocation. Coordinate and monitor project activities to ensure they are on track and within the timeframe. Team Management Assemble and manage cross-functional teams, including developers, designers, QA testers, and other relevant roles. Assign tasks and responsibilities, set priorities, and ensure effective communication within the team. Foster a collaborative and productive team environment, resolving conflicts and addressing issues as they arise. Risk Management Identify potential risks and obstacles to project success and develop mitigation strategies. Monitor and manage risks throughout the project lifecycle to minimize disruptions. Technical Oversight Understand the technical aspects of the project and provide guidance to the team on best practices, architecture, and design decisions. Ensure that the development process follows established coding standards and quality guidelines. Communication Act as a primary point of contact between the development team, clients, and other stakeholders. Communicate project status, updates, and challenges to technical and non-technical audiences. Facilitate effective communication and collaboration among team members. Scope Management Manage changes to project scope, assess their impact on timelines and resources, and communicate these changes to stakeholders. Balance client requests with project constraints to ensure successful outcomes. Quality Assurance Implement and oversee quality assurance processes, including code reviews, testing, and documentation. Ensure that the final product meets the required standards of functionality, performance, and user experience. Resource Management Optimize resource allocation to maximize efficiency and meet project goals. Ensure that all resources are used efficiently and effectively. Client Relationship Management Build and maintain strong relationships with American clients, understanding their needs and expectations. Provide regular updates, address client concerns, and manage feedback effectively. Documentation and Tools Keep project organization tools up to date. Prepare documentation, including flowcharts, database schemas, use cases, and test cases using tools like Lucid Flowchart. Emergency Response Focus The Project Manager is tasked with adeptly managing emergency scenarios, ensuring their prompt availability to provide assistance to both the client and the team during such critical situations. Additionally, emphasis should be placed on the Project Manager’s responsibility for maintaining efficient communication with the client, even beyond standard working hours. Key Performance Areas Project Planning and Execution: Develops and maintains a detailed project plan. Ensures project activities are on track and within schedule. Delivers projects within scope and meets goals. Team Management: Assembles and manages cross-functional teams. Fosters a collaborative and productive team environment.Resolves conflicts and addresses issues within the team. Provide feedback to team members to improve their performance. Risk Management: Identifies potential risks and develops mitigation strategies. Manages risks to minimize disruptions and impact on the project. Technical Oversight: Provides guidance on technical best practices and architecture.Ensures development follows coding standards and quality guidelines. Communication: Acts as a primary point of contact between teams and stakeholders. Facilitates effective communication and collaboration among team members.Communicates project status and challenges to technical and non-technical audiences. Scope Management: Manages changes to project scope. Assesses impact of scope changes on timelines and resources. Balances client requests with project constraints. Quality Assurance: Implements and oversees quality assurance processes. Ensures the final product meets required standards of functionality and performance. Resource Management: Optimizes resource allocation for maximum efficiency. Ensures efficient and effective use of resources. Client Relationship Management: Builds and maintains strong client relationships. Understands client needs and expectations. Provides regular updates, addresses concerns, and manages feedback. Documentation and Tools: Keep project organization tools up to date. Prepares documentation such as flowcharts, database schema, use cases, and test cases. Key Performance Indicators Project Timeliness: Percentage of projects completed on or before the scheduled deadline. Average time variance between planned and actual project completion dates. Team Productivity: Number of tasks completed per team member. Team’s capacity utilization percentage. Percentage of team members satisfied with their roles, responsibilities, and working environment. Risk Management: Number of risks identified per project phase.Time taken to identify, analyze and respond to a risk. Code Quality: Code review scores and feedback from developers. Percentage of critical bugs detected in code reviews. Communication Effectiveness: Number of misunderstandings or miscommunications reported. Frequency and quality of communication with stakeholders. Scope Change Management: Number of scope changes.Impact assessment accuracy (how well the impact of scope changes is predicted). Quality Assurance Effectiveness: Percentage of defects identified and fixed during testing. User satisfaction with the final product. Resource Utilization: Resource allocation efficiency ratio. Resource utilization rate across various roles. Client Satisfaction: Client retention rate and referral rate. Client feedback scores on project delivery. Documentation Accuracy: Percentage of project documentation completed within the expected timeframe Quality of the project documentation was assessed by the development team. Percentage of time project organization tools are used for project management. Required Skills & Qualification Experience: 5+ years in a Project Management role. Background: Must have programming experience. Specialized Skills: Proficient in English with excellent written and verbal communication skills. Proven experience working with American clients. Knowledge of business analysis and creating workflows/UX for it. Proficiency with tools like Lucid Flowchart for creating workflows. Understanding of project management frameworks and tools. Additional Technology Skills If experienced in WordPress: Knowledge of theme development and plugin integration/development. If experienced in Web Development: Knowledge of React.js, Node.js, or PHP. If experienced in Mobile Development: Knowledge of iOS, Android, React Native, or Flutter. Understanding of databases like MongoDB, MySQL, or SQL. Familiarity with API development and integration. Experience with version control tools like GitLab, GitHub, BitBucket, or SVN. Familiarity with payment gateways (e.g., Stripe, PayPal). Soft Skills Strong leadership ability and motivation skills. Analytical and detail-oriented mindset. Ability to manage local and remote teams efficiently. Effective negotiation, mediation, and conflict resolution. Interview Process HR Round Technical Round Practical Round Salary Negotiation Offer Release Apply Job Show more Show less

Job Description Business Advisors shape the vision with the client, understand the needs of the users/stakeholders, carry out an elicitation of processes, data and capabilities and derive the target processes and the business requirements for the current and future solution. Job Description - Grade Specific Conducts appropriate meetings/workshops to elicit/understand and document the business requirements using their domain expertise. In addition, may also produce process and data models of the current and/or future state. Skills (competencies) Abstract Thinking Active Listening Agile (Software Development Framework) Analytical Thinking Backlog Grooming Business Architecture Modeling Business Process Modeling (e.g. BPMN) Change Management Coaching Collaboration Commercial Acumen Conceptual Data Modeling Conflict Management Confluence Critical Thinking CxO Conversations Data Analysis Data Requirements Management Decision-Making Emotional Intelligence Enterprise Architecture Modelling Facilitation Functional IT Architecture Modelling Giving Feedback Google Cloud Platform (GCP) (Cloud Platform) Influencing Innovation Jira Mediation Mentoring Microsoft Office Motivation Negotiation Networking Power BI Presentation skills Prioritization Problem Solving Project Governance Project Management Project Planning Qlik Relationship-Building Requirements Gathering Risk Management Scope Management SQL Stakeholder Management Story Mapping Storytelling Strategic Management Strategic tThinking SWOT Analysis Systems Requirement Analysis (or Management) Tableau Trusted Advisor UI-Design / Wireframing UML User Journey User Research Verbal Communication Written Communication Show more Show less

Job Description Business Advisors shape the vision with the client, understand the needs of the users/stakeholders, carry out an elicitation of processes, data and capabilities and derive the target processes and the business requirements for the current and future solution. Job Description - Grade Specific Conducts appropriate meetings/workshops to elicit/understand and document the business requirements using their domain expertise. In addition, may also produce process and data models of the current and/or future state. Skills (competencies) Abstract Thinking Active Listening Agile (Software Development Framework) Analytical Thinking Backlog Grooming Business Architecture Modeling Business Process Modeling (e.g. BPMN) Change Management Coaching Collaboration Commercial Acumen Conceptual Data Modeling Conflict Management Confluence Critical Thinking CxO Conversations Data Analysis Data Requirements Management Decision-Making Emotional Intelligence Enterprise Architecture Modelling Facilitation Functional IT Architecture Modelling Giving Feedback Google Cloud Platform (GCP) (Cloud Platform) Influencing Innovation Jira Mediation Mentoring Microsoft Office Motivation Negotiation Networking Power BI Presentation skills Prioritization Problem Solving Project Governance Project Management Project Planning Qlik Relationship-Building Requirements Gathering Risk Management Scope Management SQL Stakeholder Management Story Mapping Storytelling Strategic Management Strategic tThinking SWOT Analysis Systems Requirement Analysis (or Management) Tableau Trusted Advisor UI-Design / Wireframing UML User Journey User Research Verbal Communication Written Communication

We are looking for a Sr Content Editor to join our Content Digitization team in Chennai, India. As a Senior Content Editor primary focus will be on validation and quality review of imaging, metadata and ingestion for a variety of digitized products. This is an amazing opportunity to work on ProQuest products – a part of Clarivate with focus on historical collections of newspapers and periodicals. Covering many subjects of art, children, education, entertainment, fashion, gender studies, health, news, politics and many more. The team will report to the Digitization Content Manager based in Chennai and will collaborate and be a part of the entire global Digitization team. We have a great skill set specializing in digitization and we would love to speak with you if you have skills in Project management, quality assurance processes related to OCR, Scanned image formats, and XML About You – Experience, Education, Skills, And Accomplishments A bachelor’s degree in arts or science is required at a minimum The Candidate should preferably have 5 + years of experience with librarian concepts, Bibliographic Metadata, XML, and schemas in quality, auditing Skilled in Six Sigma, Advanced Excel, Quality Assurance, Project Management and Process Improvement. It would be great if you also had . . . A postgraduate degree in arts or science Knowledge and understanding of OCR technology and the concepts Experience in image formats and processing. Strong relationship management skills across all organizational levels. Ability to work with senior level stakeholders, vendors and internal auditors. Knowledge of Agile, waterfall, and other methodologies. Experience in feedback and coaching techniques, ensuring improvement of the process through Quality tools What will you be doing in this role? Work with a team of content editors to ensure projects adhere to defined quality standards and meet goals for timeliness and completeness Assist with the team's daily activities, including mentoring and supporting career development. Conduct regular quality checks to ensure content meets established standards. Provide feedback and training to improve content quality. Develop and implement quality assurance processes. Carry out RCA and Initiate CAPA Monitor and analyse performance metrics to identify areas for improvement. Confirming platform functionality expectations as it associates with content. Responsible for Project planning, scheduling, executing, controlling, closure of projects Tracking, Recording & Reporting of project status throughout the project life cycle Publishing project metrics dashboard to internal and external stakeholders. Allocate 50% of your time to production tasks, ensuring that you meet KPI goals for proficiency, utility, and quality Facilitate conflict resolution with strategies like active listening, mediation, compromise, clear communication, and team-building activities About The Team The global content digitization team supports the acquisition of historical content from archives, libraries, publisher’s and personal collectors. The team is also responsible of managing the digitization and transformation with added metadata to ingest into the ProQuest platform. Majority of the content is historical newspapers and magazines and other archives. Hours of Work 40 working hours a week with time between 9:00 AM – 6:00 PM IST and this is permanent role Location: Chennai At Clarivate, we are committed to providing equal employment opportunities for all qualified persons with respect to hiring, compensation, promotion, training, and other terms, conditions, and privileges of employment. We comply with applicable laws and regulations governing non-discrimination in all locations. Show more Show less

Job Description Business Advisors shape the vision and strategy with the client, understand the needs of the users/stakeholders, carry out an elicitation of processes, data and capabilities and derive the target processes and the business requirements for the current and future solution. Job Description - Grade Specific Performs analysis of processes, systems, data and business information and research, and builds up domain knowledge. Skills (competencies) Abstract Thinking Active Listening Agile (Software Development Framework) Analytical Thinking Backlog Grooming Business Architecture Modeling Business Process Modeling (e.g. BPMN) Change Management Coaching Collaboration Commercial Acumen Conceptual Data Modeling Conflict Management Confluence Critical Thinking CxO Conversations Data Analysis Data Requirements Management Decision-Making Emotional Intelligence Enterprise Architecture Modelling Facilitation Functional IT Architecture Modelling Giving Feedback Google Cloud Platform (GCP) (Cloud Platform) Influencing Innovation Jira Mediation Mentoring Microsoft Office Motivation Negotiation Networking Power BI Presentation skills Prioritization Problem Solving Project Governance Project Management Project Planning Qlik Relationship-Building Requirements Gathering Risk Management Scope Management SQL Stakeholder Management Story Mapping Storytelling Strategic Management Strategic tThinking SWOT Analysis Systems Requirement Analysis (or Management) Tableau Trusted Advisor UI-Design / Wireframing UML User Journey User Research Verbal Communication Written Communication Show more Show less

Job Description Business Advisors shape the vision with the client, understand the needs of the users/stakeholders, carry out an elicitation of processes, data and capabilities and derive the target processes and the business requirements for the current and future solution. Job Description - Grade Specific Conducts appropriate meetings/workshops to elicit/understand and document the business requirements using their domain expertise. In addition, may also produce process and data models of the current and/or future state. Skills (competencies) Abstract Thinking Active Listening Agile (Software Development Framework) Analytical Thinking Backlog Grooming Business Architecture Modeling Business Process Modeling (e.g. BPMN) Change Management Coaching Collaboration Commercial Acumen Conceptual Data Modeling Conflict Management Confluence Critical Thinking CxO Conversations Data Analysis Data Requirements Management Decision-Making Emotional Intelligence Enterprise Architecture Modelling Facilitation Functional IT Architecture Modelling Giving Feedback Google Cloud Platform (GCP) (Cloud Platform) Influencing Innovation Jira Mediation Mentoring Microsoft Office Motivation Negotiation Networking Power BI Presentation skills Prioritization Problem Solving Project Governance Project Management Project Planning Qlik Relationship-Building Requirements Gathering Risk Management Scope Management SQL Stakeholder Management Story Mapping Storytelling Strategic Management Strategic tThinking SWOT Analysis Systems Requirement Analysis (or Management) Tableau Trusted Advisor UI-Design / Wireframing UML User Journey User Research Verbal Communication Written Communication Show more Show less

Job Description Business Advisors shape the vision with the client, understand the needs of the users/stakeholders, carry out an elicitation of processes, data and capabilities and derive the target processes and the business requirements for the current and future solution. Job Description - Grade Specific Conducts appropriate meetings/workshops to elicit/understand and document the business requirements using their domain expertise. In addition, may also produce process and data models of the current and/or future state. Skills (competencies) Abstract Thinking Active Listening Agile (Software Development Framework) Analytical Thinking Backlog Grooming Business Architecture Modeling Business Process Modeling (e.g. BPMN) Change Management Coaching Collaboration Commercial Acumen Conceptual Data Modeling Conflict Management Confluence Critical Thinking CxO Conversations Data Analysis Data Requirements Management Decision-Making Emotional Intelligence Enterprise Architecture Modelling Facilitation Functional IT Architecture Modelling Giving Feedback Google Cloud Platform (GCP) (Cloud Platform) Influencing Innovation Jira Mediation Mentoring Microsoft Office Motivation Negotiation Networking Power BI Presentation skills Prioritization Problem Solving Project Governance Project Management Project Planning Qlik Relationship-Building Requirements Gathering Risk Management Scope Management SQL Stakeholder Management Story Mapping Storytelling Strategic Management Strategic tThinking SWOT Analysis Systems Requirement Analysis (or Management) Tableau Trusted Advisor UI-Design / Wireframing UML User Journey User Research Verbal Communication Written Communication Show more Show less

Job Description Business Advisors shape the vision and strategy with the client, understand the needs of the users/stakeholders, carry out an elicitation of processes, data and capabilities and derive the target processes and the business requirements for the current and future solution. Job Description - Grade Specific Performs analysis of processes, systems, data and business information and research, and builds up domain knowledge. Skills (competencies) Abstract Thinking Active Listening Agile (Software Development Framework) Analytical Thinking Backlog Grooming Business Architecture Modeling Business Process Modeling (e.g. BPMN) Change Management Coaching Collaboration Commercial Acumen Conceptual Data Modeling Conflict Management Confluence Critical Thinking CxO Conversations Data Analysis Data Requirements Management Decision-Making Emotional Intelligence Enterprise Architecture Modelling Facilitation Functional IT Architecture Modelling Giving Feedback Google Cloud Platform (GCP) (Cloud Platform) Influencing Innovation Jira Mediation Mentoring Microsoft Office Motivation Negotiation Networking Power BI Presentation skills Prioritization Problem Solving Project Governance Project Management Project Planning Qlik Relationship-Building Requirements Gathering Risk Management Scope Management SQL Stakeholder Management Story Mapping Storytelling Strategic Management Strategic tThinking SWOT Analysis Systems Requirement Analysis (or Management) Tableau Trusted Advisor UI-Design / Wireframing UML User Journey User Research Verbal Communication Written Communication Show more Show less

Job Description Business Advisors shape the vision and strategy with the client, understand the needs of the users/stakeholders, carry out an elicitation of processes, data and capabilities and derive the target processes and the business requirements for the current and future solution. Job Description - Grade Specific Defines the methods and the business analysis framework for the business analysis work to be carried out in their project/program together with the client.  Additionally performs requirements elicitation and modelling. Performs leadership activities within the project and beyond. Skills (competencies) Abstract Thinking Active Listening Agile (Software Development Framework) Analytical Thinking Backlog Grooming Business Architecture Modeling Business Process Modeling (e.g. BPMN) Change Management Coaching Collaboration Commercial Acumen Conceptual Data Modeling Conflict Management Confluence Critical Thinking CxO Conversations Data Analysis Data Requirements Management Decision-Making Emotional Intelligence Enterprise Architecture Modelling Facilitation Functional IT Architecture Modelling Giving Feedback Google Cloud Platform (GCP) (Cloud Platform) Influencing Innovation Jira Mediation Mentoring Microsoft Office Motivation Negotiation Networking Power BI Presentation skills Prioritization Problem Solving Project Governance Project Management Project Planning Qlik Relationship-Building Requirements Gathering Risk Management Scope Management SQL Stakeholder Management Story Mapping Storytelling Strategic Management Strategic tThinking SWOT Analysis Systems Requirement Analysis (or Management) Tableau Trusted Advisor UI-Design / Wireframing UML User Journey User Research Verbal Communication Written Communication Show more Show less

We are Hiring! Position: HR Manager Location: Madhavaram, Chennai (Work From Office) Experience: 3+ Years (Minimum 1 year experience in handling a HR Team) Salary: Upto 40K Job Summary: The HR Team Lead will be responsible for overseeing the end-to-end recruitment process, smooth onboarding of new employees, driving employee engagement initiatives, and managing performance appraisal processes. The role requires strong leadership, strategic thinking, and execution skills to enhance the overall employee experience and support business objectives. Job description 1. Manage the full-cycle recruitment process. 2. Leading a team of junior human resource recruiters. 3. Responsible for attendance management. 4. Maintaining a smooth onboarding process. 5. Training, counseling, and coaching our staff. 6. Resolving conflicts through positive and professional mediation. 7. Carrying out necessary administrative duties. 8. Drive the annual performance appraisal process. 9. Developing clear policies and ensuring policy awareness. 10. Creating clear and concise reports. 11. Conducting events and activities. 12. Maintaining and reporting on workplace health and safety compliance. 13. Handling workplace investigations, disciplinary, and termination procedures. 14. Maintaining employee and workplace privacy. 15. Must accurately maintain and keep all employee records up to date. 16. Ability to onboard and establish partnerships with new companies. 17. Client Follow up. Payment follow up and Invoice Generation. 18. Must have knowledge in payroll processing. Contact : 7200585413 Show more Show less

All Levels – Comms & Media – Non-Networks Join our team in Strategy & Consulting Global Network to find endless opportunities and solve our clients' toughest challenges, as you work with exceptional people, the latest tech and leading companies across industries. Practice: Comms & Media, Industry Consulting, S&C Global Network (GN) I Areas of Work: Non-Networks | Level: Manager & Sr Manager | Location: Delhi, Gurgaon, Mumbai, Bangalore, Pune, Hyderabad | Years of Exp: 8- 15 years Explore an Exciting Career at Accenture Are you an outcome-oriented problem solver? Do you enjoy working on transformation strategies for global clients? Does working in an inclusive and collaborative environment spark your interest? Then, Accenture Strategy and Consulting is the right place for you to explore limitless possibilities. Comms & Media (C&M) is one of the Industry Practices within Accenture’s S&C Global Network (GN) team. It focuses in serving clients across specific Industries – Communications, Media & Entertainment. Communications – Focuses primarily on industries related with telecommunications and information & communication technology (ICT). This dynamic team serves most of the world’s leading wireline, wireless, cable and satellite communications and service providers. Media & Entertainment – Focuses on industries like broadcast, entertainment, print and publishing. Globally, Accenture Comms & Media practice works to develop value growth strategies for its clients, who are top-notch organizations, and help improve their offers and go-to-market performance and maximize organizational effectiveness. We work on end-to-end projects delivering management and technology consultancy to help our clients achieve greater profitability, quality, and reliability. From multi-year major systems integration transformation deals to shorter more agile engagements, we have a rapidly expanding portfolio of hyper-growth clients and an increasing footprint with next-gen technology and industry practices, with the following requirements: Deep expertise in one or more Telecom Domains such as Cloud BSS, Telco on Cloud, AI/GenAI, Customer Experience, SMB, Order Management & Billing for B2B / B2C Client facing experience working directly or indirectly with North America ICT clients; preferably international Onsite experience Lead delivery of small to medium-size teams to deliver management consulting projects for North America clients. Lead innovation transformation programs and process enablement for our clients Take responsibility within Comms & Media industry group or across the Products group, help build the practice, track metrics, and so on. Develop assets and methodologies, point-of-view, research, or white papers for use by the team and larger community. Support North America sales team to identify and win potential opportunities within the practice. Help in drafting proposals as an expert for domain areas. Lead proposals, business development efforts and coordinate with other colleagues to create consensus-driven deliverables. Understand customer needs and translate them to business requirements, business process flows and functional requirements Experience to engage with stakeholders independently Execute a transformational change plan aligned with client’s business strategy and context for change. Engage stakeholders in the change journey and build commitment for change. Bring your best skills forward to excel in the role: Skills in one or more Telecom areas Should have an excellent knowledge on various BSS modules and Telco Journeys such as CRM, Order Management, Billing, Mediation, Provisioning, Collections, Channels, Customer Care, Lead to Cash Digital Transformation - Proven experience in Strategy, Innovation and Digital initiatives across Digital Maturity models, CSPs Operating model, Innovation Barometers, Intelligent operations for CSPs and other related areas Cloud BSS - Determine the appropriate Cloud deployment model & design BSS journey to cloud strategies engineered to accelerate ROI and performance. Good to have knowledge of platforms like AWS, Azure, SFDC, GCP, ServiceNow Business Strategy - Leading/managing strategic initiatives and develop project plans, frame and conduct insightful analyses, identify solutions, and develop business cases and implementation plans for CSPs across the globe Transformation & Project Governance - Drive profitability and continued success though managing service quality, cost and leadership of the people delivering services across projects/ programs/portfolios of all scale Should have understanding of lean concepts and hands-on experience in delivering technology-driven business transformation projects using agile practices Experience in agile related tools like JIRA Confluence/Rally/MS Projects/VersionOne Certification profession in PSM/CSM/SAFe/ICP-ACC Skills in one or more roles Experience in the role of Functional Business Analyst, Product Owners, Process Designers, Service Designers, Scrum Masters, Program Delivery Managers Business Analysis - Gather requirements from business and prepared requirement documents. Propose solutions to the client based on gap analysis for the existing Telco platforms. Analyse large data to conduct analysis and present insights with visualisations Process Improvement - Understand issues with the current processes which can be resolved either through technology or process solutions and design detail level to-be process with all stakeholders Value Architect and Tracking - Create value driver trees to breakdown into value components of business objectives and value drivers Other Required Skills Communication and Presentation - Plan and deliver well-structured oral and written communications Structured Problem Solving - Help identify and structure key client challenges into hypotheses and conduct analyses to address the challenges Stakeholder Management - Manage mid-level to senior client leadership and lead conversations Impeccable team management skills with an ability to engage effectively with multiple stakeholders Strong program management skills Cross-cultural competence with an ability to thrive in a dynamic environment Your experience counts! MBA from a Tier 1 and Tier 2 school and Engineering from Tier 1 school or rich relevant industry experience At least 1-8 years of progressive business and/or telecom and consulting experience Knowledge of Telco BSS/OSS stack, its various components, and interactions / flows Strong telecom industry background experience and knowledge of BSS processes for B2C and B2B areas Knowledge of telecom products across wireline, wireless and Enterprise domains eTOM certification is highly desirable Direct onsite experience (i.e., experience of facing client inside client offices in India or abroad) is mandatory. Please note we are looking for client facing soft skills Experience in strategy and business/technology consulting role conversant with process improvement, cost optimization, customer analytics and experience management, telecom technology Experience in value architecting, business case preparation, value realization Experience in Digital, New IT, Cloud & Core modernization, Cloud transformation processes, transforming legacy to the cloud, Agile transformation, RPA, AI/ML strategy implementation and use cases Knowledge of design thinking workshops and innovation Experience in large data analysis, data driven consulting, BI and analytics, reporting, dashboarding, visualization tools like PowerBI, Tableau Certifications like CBAP, CSM, SPC, Prince 2 or PMP will be an added advantage For Experienced candidates, experience of team Management – Coach and mentor team members in projects, on asset development, BDs and overall professional development Good to Have: A valid H1B VISA What’s in it for you? An opportunity to work on transformative projects with key G2000 clients Potential to Co-create with leaders in strategy, industry experts, enterprise function practitioners and, business intelligence professionals to shape and recommend innovative solutions that leverage emerging technologies. Ability to embed responsible business into everything—from how you service your clients to how you operate as a responsible professional. Personalized training modules to develop your strategy & consulting acumen to grow your skills, industry knowledge and capabilities Opportunity to thrive in a culture that is committed to accelerate equality for all. Engage in boundaryless collaboration across the entire organization. About Accenture: Accenture is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology and operations. Combining unmatched experience and specialized skills across more than 40 industries and all business functions — underpinned by the world’s largest delivery network — Accenture works at the intersection of business and technology to help clients improve their performance and create sustainable value for their stakeholders. With 569,000 people serving clients in more than 120 countries, Accenture drives innovation to improve the way the world works and lives. Visit us at www.accenture.com About Accenture Strategy & Consulting: Accenture Strategy shapes our clients’ future, combining deep business insight with the understanding of how technology will impact industry and business models. Our focus on issues such as digital disruption, redefining competitiveness, operating and business models as well as the workforce of the future helps our clients find future value and growth in a digital world. Today, digital is changing the way organizations engage with their employees, business partners, customers, and communities. This is our unique differentiator. To bring this global perspective to our clients, Accenture Strategy's services include those provided by our S&C Global Network (GN) – a distributed management consulting organization that provides management consulting and strategy expertise across the client lifecycle. Our S&C Global Network (GN) teams complement our in-country teams to deliver cutting-edge expertise and measurable value to clients all around the world. For more information visit https://www.accenture.com/us-en/Careers/capability-network At the heart of every great change is a great human. If you have ideas, ingenuity and a passion for making a difference, come and be a part of our team. Show more Show less

At Pocket, we’ve experienced rapid growth in both revenue and scale over the past few years, further fueling our ambition. With a long-term vision, we are well-positioned and well-capitalized to drive sustained expansion. Our success will come from bringing in the right leaders to help shape our future. We operate across diverse industries and geographies, tackling complex challenges that require leaders who can navigate ambiguity and drive impact. As a specialist in product Ads, you will take full ownership of Pocket FM’s end-to-end advertising strategy and execution across ad tech stack, programmatic supply and demand, and direct sales. This is a high-impact leadership role where you’ll sit at the intersection of revenue, product, growth, and operations, with full autonomy to scale and innovate our monetization engine across India and global markets. The impact you will create: Ads Ecosystem & Strategy: Architect a full-stack ad monetisation strategy covering programmatic, direct, and branded formats. Define what audio-first advertising looks like across native, interactive, and storytelling-led formats. Ad Tech & Infrastructure: Lead the evolution of our ad-tech stack—SSPs, DSPs, mediation, header bidding, pricing engines, and yield optimisation. Your roadmap will shape how we scale advertising without compromising user experience. Product & Data Integration: Partner with product, data science, and engineering to build ad experiences that are seamless, relevant, and revenue-maximizing. Run continuous experiments to balance LTV, engagement, and monetisation outcomes. Demand Growth (Direct & Programmatic): Scale supply-side monetisation globally. Build direct relationships with performance advertisers and agencies across sectors like FMCG, BFSI, and D2C. Establish scalable programmatic demand pipelines. Sales Leadership: Build and lead a high-performing sales team focused on branded content, audio-first campaigns, and category-specific innovation. Own revenue goals and drive Pocket FM’s monetisation strategy across multiple markets. What We’re Looking For Deep expertise across digital advertising—10+ years in Ad-tech and monetisation, with hands-on exposure to both programmatic and direct demand. Strong grasp of ad infrastructure—SSPs, DSPs, ad servers, DMPs, MMPs, yield tools. Experience operating in high-growth consumer tech environments (OTT, gaming, audio, marketplaces). Strong business and product intuition, with an ability to align long-term strategy with short-term execution. A track record of building and leading high-impact, cross-functional teams. Bonus: Familiarity with audio advertising, branded storytelling formats, or global exposure (US, SEA, MENA). Show more Show less

- Bachelor's degree in a quantitative/technical field such as computer science, engineering, statistics - Experience with Excel Job Description for Transportation Specialist – NOC INDIA NOC (Network Operations Center) is the central command and control center for ‘Transportation Execution’ across the Amazon Supply Chain network supporting multiple geographies like NA, India and EU. It ensures hassle free, timely pick-up and delivery of freight from vendors to Amazon fulfillment centers (FC) and from Amazon FCs to carrier hubs. In case of any exceptions, NOC steps in to resolve the issue and keeps all the stakeholders informed on the proceedings. Along with this tactical problem solving NOC is also charged with understanding trends in network exceptions and then automating processes or proposing process changes to streamline operations. This second aspect involves network monitoring and significant analysis of network data. Overall, NOC plays a critical role in ensuring the smooth functioning of Amazon transportation and thereby has a direct impact on Amazon’s ability to serve its customers on time. Purview of a Transportation Specialist In this role, the candidate will work with business and operations team to solve customer escalations, analyze historic results, initiate programs – all in an environment of rapid growth and increasing complexity. Candidate will drive improvements to the visibility tools, methods, and processes utilized by the team to increase the availability and granularity of actionable data to internal and external partners. The successful candidate must show significant ownership on customer issues and proactively initiate SOPs and process changes as required. He/she will be passionate about their work, detail-oriented, and have excellent problem-solving abilities. He/she will have superb communication and customer-relationship skills, outstanding analytic insight, and be a passionate advocate of customer to other stakeholders. He/she will drive towards simple, scalable solutions to difficult problems, and have excellent project-management skills Responsibilities include, but are not limited to: Communication with internal customers (CS, MM, LM, FC, Trans Program, HR). Exceptional written and verbal communication skills with the ability to create compelling positioning / messaging strategy and present complex information clearly and concisely. High attention to detail and proven ability to manage multiple, competing priorities simultaneously with minimal supervision. Strong analytical, mediation and problem resolution skills. Demonstrated leadership with a bias towards action, supporting a culture of ownership and learning. Skilled in collaborative management environment, clear formal and informal communication with members of the remote and local management teams. Strong understanding of process improvement techniques Experience with SQL Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

a. Deep dive skills with the data and producing analysis b. coordinate with stakeholders and work on permanently resolving these concerns by setting up SOPs/automation c. deep dive on Operation and shipper escalations d. run defect reduction programs by coordinating with various cross functional teams e. manage shift operations f. develop reports This role is based in SWA. Purview of a Transportation Specialist In this role, the candidate will work with business and operations team to solve customer escalations, analyze historic results, initiate programs – all in an environment of rapid growth and increasing complexity. Candidate will drive improvements to the visibility tools, methods, and processes utilized by the team to increase the availability and granularity of actionable data to internal and external partners. The successful candidate must show significant ownership on customer issues and proactively initiate SOPs and process changes as required. He/she will be passionate about their work, detail-oriented, and have excellent problem-solving abilities. He/she will have superb communication and customer-relationship skills, outstanding analytic insight, and be a passionate advocate of customer to other stakeholders. He/she will drive towards simple, scalable solutions to difficult problems, and have excellent project-management skills Responsibilities include, but are not limited to: Communication with internal customers (CS, MM, LM, FC, Trans Program, HR). Exceptional written and verbal communication skills with the ability to create compelling positioning / messaging strategy and present complex information clearly and concisely. High attention to detail and proven ability to manage multiple, competing priorities simultaneously with minimal supervision. Strong analytical, mediation and problem resolution skills. Demonstrated leadership with a bias towards action, supporting a culture of ownership and learning. Skilled in collaborative management environment, clear formal and informal communication with members of the remote and local management teams. Strong understanding of process improvement techniques Key job responsibilities a. Deep dive skills with the data and producing analysis b. coordinate with stakeholders and work on permanently resolving these concerns by setting up SOPs/automation c. deep dive on Operation and shipper escalations d. run defect reduction programs by coordinating with various cross functional teams e. manage shift operations f. develop reports a. Deep dive skills with the data and producing analysis b. coordinate with stakeholders and work on permanently resolving these concerns by setting up SOPs/automation c. deep dive on Operation and shipper escalations d. run defect reduction programs by coordinating with various cross functional teams e. manage shift operations f. develop reports Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

a. Deep dive skills with the data and producing analysis b. coordinate with stakeholders and work on permanently resolving these concerns by setting up SOPs/automation c. deep dive on Operation and shipper escalations d. run defect reduction programs by coordinating with various cross functional teams e. manage shift operations f. develop reports This role is based in SWA. Purview of a Transportation Specialist In this role, the candidate will work with business and operations team to solve customer escalations, analyze historic results, initiate programs – all in an environment of rapid growth and increasing complexity. Candidate will drive improvements to the visibility tools, methods, and processes utilized by the team to increase the availability and granularity of actionable data to internal and external partners. The successful candidate must show significant ownership on customer issues and proactively initiate SOPs and process changes as required. He/she will be passionate about their work, detail-oriented, and have excellent problem-solving abilities. He/she will have superb communication and customer-relationship skills, outstanding analytic insight, and be a passionate advocate of customer to other stakeholders. He/she will drive towards simple, scalable solutions to difficult problems, and have excellent project-management skills Responsibilities include, but are not limited to: Communication with internal customers (CS, MM, LM, FC, Trans Program, HR). Exceptional written and verbal communication skills with the ability to create compelling positioning / messaging strategy and present complex information clearly and concisely. High attention to detail and proven ability to manage multiple, competing priorities simultaneously with minimal supervision. Strong analytical, mediation and problem resolution skills. Demonstrated leadership with a bias towards action, supporting a culture of ownership and learning. Skilled in collaborative management environment, clear formal and informal communication with members of the remote and local management teams. Strong understanding of process improvement techniques Key job responsibilities a. Deep dive skills with the data and producing analysis b. coordinate with stakeholders and work on permanently resolving these concerns by setting up SOPs/automation c. deep dive on Operation and shipper escalations d. run defect reduction programs by coordinating with various cross functional teams e. manage shift operations f. develop reports a. Deep dive skills with the data and producing analysis b. coordinate with stakeholders and work on permanently resolving these concerns by setting up SOPs/automation c. deep dive on Operation and shipper escalations d. run defect reduction programs by coordinating with various cross functional teams e. manage shift operations f. develop reports Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job Description Business Advisors shape the vision with the client, understand the needs of the users/stakeholders, carry out an elicitation of processes, data and capabilities and derive the target processes and the business requirements for the current and future solution. Job Description - Grade Specific Conducts appropriate meetings/workshops to elicit/understand and document the business requirements using their domain expertise. In addition, may also produce process and data models of the current and/or future state. Skills (competencies) Abstract Thinking Active Listening Agile (Software Development Framework) Analytical Thinking Backlog Grooming Business Architecture Modeling Business Process Modeling (e.g. BPMN) Change Management Coaching Collaboration Commercial Acumen Conceptual Data Modeling Conflict Management Confluence Critical Thinking CxO Conversations Data Analysis Data Requirements Management Decision-Making Emotional Intelligence Enterprise Architecture Modelling Facilitation Functional IT Architecture Modelling Giving Feedback Google Cloud Platform (GCP) (Cloud Platform) Influencing Innovation Jira Mediation Mentoring Microsoft Office Motivation Negotiation Networking Power BI Presentation skills Prioritization Problem Solving Project Governance Project Management Project Planning Qlik Relationship-Building Requirements Gathering Risk Management Scope Management SQL Stakeholder Management Story Mapping Storytelling Strategic Management Strategic tThinking SWOT Analysis Systems Requirement Analysis (or Management) Tableau Trusted Advisor UI-Design / Wireframing UML User Journey User Research Verbal Communication Written Communication Show more Show less

At Pocket, we’ve experienced rapid growth in both revenue and scale over the past few years, further fueling our ambition. With a long-term vision, we are well-positioned and well-capitalized to drive sustained expansion. Our success will come from bringing in the right leaders to help shape our future. We operate across diverse industries and geographies, tackling complex challenges that require leaders who can navigate ambiguity and drive impact. These roles demand the ability to solve novel, first-of-their-kind problems—often without precedent. Thriving at Pocket requires a mix of high IQ and EQ, analytical rigor, an entrepreneurial mindset, and the ability to influence C-suite decision-making. As a part of the Product Ads Team, you will take ownership of Pocket FM’s end-to-end advertising strategy and execution across ad tech stack, programmatic supply and demand, and direct sales. This is a high-impact leadership role where you’ll sit at the intersection of revenue, product, growth, and operations, with full autonomy to scale and innovate our monetization engine across India and global markets. The impact you will create: Ads Ecosystem & Strategy: Architect a full-stack ad monetisation strategy covering programmatic, direct, and branded formats. Define what audio-first advertising looks like across native, interactive, and storytelling-led formats. Ad Tech & Infrastructure: Lead the evolution of our ad-tech stack—SSPs, DSPs, mediation, header bidding, pricing engines, and yield optimisation. Your roadmap will shape how we scale advertising without compromising user experience. Product & Data Integration: Partner with product, data science, and engineering to build ad experiences that are seamless, relevant, and revenue-maximizing. Run continuous experiments to balance LTV, engagement, and monetisation outcomes. Demand Growth (Direct & Programmatic) : Scale supply-side monetisation globally. Build direct relationships with performance advertisers and agencies across sectors like FMCG, BFSI, and D2C. Establish scalable programmatic demand pipelines. Sales Leadership: Build and lead a high-performing sales team focused on branded content, audio-first campaigns, and category-specific innovation. Own revenue goals and drive Pocket FM’s monetisation strategy across multiple markets. What We’re Looking For Deep expertise across digital advertising—4+ years in Ad-tech and monetisation, with hands-on exposure to both programmatic and direct demand. Strong grasp of ad infrastructure—SSPs, DSPs, ad servers, DMPs, MMPs, yield tools. Experience operating in high-growth consumer tech environments (OTT, gaming, audio, marketplaces). Strong business and product intuition, with an ability to align long-term strategy with short-term execution. Bonus: Familiarity with audio advertising, branded storytelling formats, or global exposure (US, SEA, MENA). Show more Show less