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7.0 years

0 Lacs

Noida, Uttar Pradesh, India

On-site

Join our Team About this opportunity: We are looking for a skilled Telecom Billing Mediation Specialist to manage and optimize the mediation process between network elements and the postpaid billing system. What you will do: Implement rules for data filtering, deduplication, and enrichment before sending to the billing system. Work with network, IT, and billing teams to ensure smooth integration between mediation and billing platforms. Optimize mediation rules to handle high-volume CDR processing efficiently. Perform data reconciliation between network elements, mediation, and billing systems. Monitor system health, troubleshoot issues, and ensure high availability of mediation services.. You will bring: Hands-on experience with billing mediation platforms (e.g. Amdocs Mediation, IBM, HP Openet, etc.) Proficiency in SQL, Linux/Unix scripting, and data transformation tools. Familiarity with ETL processes, data parsing, and API integrations. Solid understanding of telecom postpaid billing systems (e.g., Amdocs, HP, Oracle BRM). Knowledge of network elements (MSC, MME, SGSN, GGSN, PCRF, OCS, IN) and their impact on mediation. Awareness of revenue assurance and fraud detection in telecom billing. Key Qualification: Bachelor’s degree in computer science, E.C.E Telecommunications. 7+ years of experience in telecom billing mediation. Experience in cloud-based mediation solutions (AWS, Azure, GCP) is a plus. Knowledge of 5G mediation and real-time charging architectures is an advantage. What happens once you apply? Click Here to find all you need to know about what our typical hiring process looks like. We encourage you to consider applying to jobs where you might not meet all the criteria. We recognize that we all have transferrable skills, and we can support you with the skills that you need to develop. Encouraging a diverse and inclusive organization is core to our values at Ericsson, that's why we champion it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity Employer. learn more. Primary country and city: India (IN) || Noida Job details: MS Core and Cloud Specialist Job Stage: Job Stage 5 Primary Recruiter: Shivani Sah Hiring Manager: Deepak Kumar Choudhary Show more Show less

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0.0 - 1.0 years

0 Lacs

Bengaluru, Karnataka

On-site

1.1. Provide direct and indirect patient care in the emergency care setting. 1.2. Identifying and providing for physical, emotional, and developmental patient needs. 1.3. Counseling patients and their families; explaining the IVF procedures planned for the patient. 1.4. Following all standard rules, guideline and achieving compliances as per the policies of universal precaution, Biomedical Hazard, infection control. 1.5. Maintaining a clean and safe environment. 1.6. Providing for and respecting the patient’s privacy and confidentiality. 1.7. Resolves patient problems and needs by utilizing multidisciplinary team strategies. 1.8. Assures quality of care by adhering to therapeutic standards; measuring health outcomes against patient care goals and hospital or regulatory standards. 1.9. Safeguarding and inventorying equipment and supplies. 1.10. Care and maintenance of ward linen and Equipment. 1.11. Regularly doing emergency drill along with other staff like CPR/AED drills. 1.12. Nursing staff will be having rotation at following station & have to perform all nursing related work on these stations: USG Room/Injection Room/Ward/OT/PCPNDT. 1.13. To ensure following things get done meticulously in Scan Room, while maintaining dignity, sympathy, courtesy towards patient/Commercial Oocyte Donor: 1.13.1. Explaining about Scan/Procedure/medication and subsequent treatment/follow-up. 1.13.2. Positioning Patient/donor. 1.13.3. Covering Patient/donor. 1.13.4. Eliciting Patient/donor History. 1.13.5. Reporting & documenting USG findings/treatment plan in File/Portal. 1.13.6. Prescribing mediation/Stimulation/HRT drugs etc. & reporting same in file/portal/ providing Trigger time. 1.13.7. Executing all Donor Related Activity, in association with Donor Coordinator. 1.13.8. Maintaining all documents/ syringes /registrations/ other requirements as per PCPNDT. 1.14. To ensure following things get done meticulously in Injection Room: 1.14.1. Providing injection to Patients/Donor as prescribed in File. 1.14.2. Reporting Injection given in file /portal. 1.14.3. Maintaining stock of all required injections/drugs/ Maintaining Cold chain, as desired for such injection/drugs. 1.14.4. Maintain all record of usage/supply of Drugs for audit. 1.15. To ensure following things get done meticulously in PCPNDT Room: 1.15.1. Filling all required Online/Offline Forms/consents for each scan/procedure. 1.15.2. Procuring all documents required as per PCPNDT regulation. 1.15.3. Maintaining all singes /registrations/ other requirements as per PCPNDT. 1.15.4. Keeping stock of all Patient wise Documents, date & month wise. 1.16. Submitting all PCPNDT forms as required by PCPNDT office on proper time. 1.1. Provide direct and indirect patient care in the emergency care setting. 1.2. Identifying and providing for physical, emotional, and developmental patient needs. 1.3. Counseling patients and their families; explaining the IVF procedures planned for the patient. 1.4. Following all standard rules, guideline and achieving compliances as per the policies of universal precaution, Biomedical Hazard, infection control. 1.5. Maintaining a clean and safe environment. 1.6. Providing for and respecting the patient’s privacy and confidentiality. 1.7. Resolves patient problems and needs by utilizing multidisciplinary team strategies. 1.8. Assures quality of care by adhering to therapeutic standards; measuring health outcomes against patient care goals and hospital or regulatory standards. 1.9. Safeguarding and inventorying equipment and supplies. 1.10. Care and maintenance of ward linen and Equipment. 1.11. Regularly doing emergency drill along with other staff like CPR/AED drills. 1.12. Nursing staff will be having rotation at following station & have to perform all nursing related work on these stations: USG Room/Injection Room/Ward/OT/PCPNDT. 1.13. To ensure following things get done meticulously in Scan Room, while maintaining dignity, sympathy, courtesy towards patient/Commercial Oocyte Donor: 1.13.1. Explaining about Scan/Procedure/medication and subsequent treatment/follow-up. 1.13.2. Positioning Patient/donor. 1.13.3. Covering Patient/donor. 1.13.4. Eliciting Patient/donor History. 1.13.5. Reporting & documenting USG findings/treatment plan in File/Portal. 1.13.6. Prescribing mediation/Stimulation/HRT drugs etc. & reporting same in file/portal/ providing Trigger time. 1.13.7. Executing all Donor Related Activity, in association with Donor Coordinator. 1.13.8. Maintaining all documents/ syringes /registrations/ other requirements as per PCPNDT. 1.14. To ensure following things get done meticulously in Injection Room: 1.14.1. Providing injection to Patients/Donor as prescribed in File. 1.14.2. Reporting Injection given in file /portal. 1.14.3. Maintaining stock of all required injections/drugs/ Maintaining Cold chain, as desired for such injection/drugs. 1.14.4. Maintain all record of usage/supply of Drugs for audit. 1.15. To ensure following things get done meticulously in PCPNDT Room: 1.15.1. Filling all required Online/Offline Forms/consents for each scan/procedure. 1.15.2. Procuring all documents required as per PCPNDT regulation. 1.15.3. Maintaining all singes /registrations/ other requirements as per PCPNDT. 1.15.4. Keeping stock of all Patient wise Documents, date & month wise. 1.16. Submitting all PCPNDT forms as required by PCPNDT office on proper time. Job Type: Full-time Pay: ₹15,000.00 - ₹20,000.00 per month Benefits: Health insurance Schedule: Day shift Supplemental Pay: Yearly bonus Ability to commute/relocate: Banglore, Karnataka: Reliably commute or planning to relocate before starting work (Preferred) Education: Diploma (Preferred) Experience: Nursing: 1 year (Required) Language: Hindi (Preferred) English (Preferred) Work Location: In person

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3.0 - 6.0 years

0 Lacs

Bengaluru, Karnataka, India

On-site

Overview: New Trends Commerce Private Limited New Trends Commerce Private Limited (“New Trends Commerce”) is a Poddar Group entity with investment from Amazon. New Trends commerce provides seller acquisition and seller onboarding services to Amazon. We focus on Tier-II markets, identify potential sellers across categories like Apparels, fashion jewellery, fashion accessories, home improvement, home & living, home & kitchen and beauty categories to start with. New Trends commerce sets high expectations for its employees and expects them to deliver results. The company prioritizes customer satisfaction above all else and employees are encouraged to take ownership of their work and make decisions. Data-driven decision-making is the key driver, and we rely heavily on data to inform its decisions. The company also places a high value on learning and development. Position Description: Business Analyst Location: Bangalore, India Role: Business Analyst Are you customer obsessed, flexible, smart and analytical, strategic yet execution focused and passionate about e-commerce? Are you an experienced, entrepreneurial leader with a strong work ethic? If yes, this opportunity will appeal to you. New Trends Commerce Private Limited is looking for a Business Analyst. We are looking for customer obsessed, data driven entrepreneurs to join our growing team. Solve some of the hardest problems for our customers. If you want to operate at start up speed, solve some of the hardest problems and build a service which customers love, New Trends Commerce might just be the place for you. The Business Analyst is responsible for driving deep insights about e-commerce business areas and driving continuous improvement using the analysis. The person should have a detailed understanding of a business requirement or the ability to quickly get to the root cause of a particular business issue, and draft solutions to meet requirements or resolve the root problems. Some of the key result areas include, but not limited to: Work independently with business managers and stakeholders to understand business issues and recommend solutions to ensure business questions are properly answered Understand trends related to New Trends business and recommend strategies to stakeholders to help drive business growth. Reporting of key insight trends, using statistical rigor to simplify and inform the larger team of noteworthy story lines. Respond & manage high priority requests from senior business leaders, with urgency. Identify, develop, manage, and execute analyses to uncover areas of opportunity and present written business recommendations that will help shape the direction of the business. Own the design, development, and maintenance of ongoing metrics, reports, analyses, dashboards, etc. to drive key business decisions. Ensure data accuracy by validating data for new and existing tools. Learn and understand a broad range of New Org’s data resources and know how, when, and which to use and which not to use. Scale data processes and reports; write queries that clients can update themselves; lead work with data engineering for full-scale automation When needed, pull data from multiple similar sources to triangulate on fidelity Actively manage the timeline and deliverables of projects, focusing on interactions within the team and solve ambiguous analyses with less well defined input to have desired output . Drive to the heart of the problem and identify root causes The ideal candidate actively seeks to understand New Org’s core business values and initiatives, and translates those into everyday practices. Basic Qualifications Bachelor's degree required, MBA is preferred 3 to 6 years years of work experience with at least 2 years in client facing roles. Proficiency in data mining tools like SQL ,SAS, SPSS etc Outstanding analytical, problem solving, and organizational skills Must be detail-oriented with a demonstrated ability to self-motivate and follow through on issues Experience in a highly analytical, results-oriented environment with cross functional interactions. Strong analytical, mediation and problem resolution skills. Excellent written and oral communication skills. Attention to detail and capability to work on multiple projects in parallel Preferred Qualifications Experience with statistical analysis, regression modeling and forecasting, time series analysis, data mining, financial analysis, dynamic pricing, demand modeling, game theory and customer/product segmentation Experience with e-commerce, retail or marketing analytics would be an advantage. Experience in designing and implementing custom reporting systems using automation tools Team management experience would be preferred. New Trends Commerce is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. We welcome applications from all members of society irrespective of age, sex, disability, sexual orientation, race, religion or belief. Show more Show less

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2.0 years

0 Lacs

Hyderabad, Telangana, India

On-site

About The Job Our Team: Brief introduction of the department, team, purpose, and missions. Highlight what is unique to your team. Sanofi Business Operations: Medical & Commercial (SBO) is an internal Sanofi resource organization based in India and is setup to centralize processes and activities to support Specialty Care, Vaccines, General Medicines, CHC, CMO, and R&D, Data & Digital functions . SBO strives to be a strategic and functional partner for tactical deliveries to Medical, HEVA, and Commercial organizations in Sanofi, Globally. Main Responsibilities The overall purpose and main responsibilities are listed below: Design and produce creative deliverables like medical training and educational videos, quarterly insight videos, explainer videos, infographic animation, video publication articles, video editing, sound editing, removing background noise from audio clips, promotional videos, animated icons, PowerPoint slide decks, scientific posters, redrawing scientific images, interactive PPTs, Infographics, newsletters, e-mailers, flyers, brochures, handouts and e-learning modules as per the provided guidelines and specifications People: (1) Maintain effective relationships with Content Enhancement team and Scientific Writers in SBO (and globally stakeholders, based on the project requirement) with an end objective to ensure preparing in scientific communication materials are developed to meet stakeholder requirements. Performance: (1) Work on business-critical deliverables, primarily on publication materials (medical training and educational videos, quarterly insight videos, explainer videos, infographic animation, video publication articles, video editing, sound editing, removing background noise from audio clips, promotional videos, and animated icons) following the provided guidelines (2) Extend support to work on digital and interactive deliverables (e-learning modules, scientific posters, newsletters, annual reports, e-mailers, patient education materials and other deliverables) based on the need. Process: (1) Collaborate primarily with other graphic designers and SBO Scientific Writers to understand better on received project specific requirements and deliver the received requests on agreed time with good quality (2) Provide technical support and guidance to other graphic designers, when needed (3) Proactively communicating and flagging issues to Team Lead on project timelines, any issues with the inputs received from Scientific Writers (4) Prioritize and manage assigned projects; adhering to the defined quality and delivering on time following the provided specifications from the stakeholder (5)Designing and setting up new templates adhering to brand guidelines and manage the continuity (6) Actively participate in team meetings and provide suggestions based on the need for the team (7) Sharing best practices or any new learnings to the team (8) Showing flexibility to meet project demands to deliver the output on-time. (9) Upskill to enhance the content enhancement deliverables (10) Indulge in self-learning in order to keep yourself updated with the latest developments in technologies required for the execution of work About You Experience: 2+ years of experience in graphic design, video creation, and new media. Desirable experience in pharmaceuticals / healthcare industry and scientific context mediation Soft skills: Stakeholder management; communication skills; and ability to work independently and within a team environment Technical skills: Must have strong hands-on experience with Adobe After Effects, Adobe Premiere Pro, Adobe Photoshop, Adobe Illustrator, Adobe InDesign and Microsoft PowerPoint. Ability to translate complex information in to video or other allied easy ways to communicate visually Ability to think creatively, aesthetically, independently and having good knowledge on all the graphic and current design trends Experience / knowledge following brand guidelines while working on deliverables and preparing templates Strong organizational and time management skills to effectively manage completing work activities. Good communication skills both verbal and written. Should be able to communicate clearly and effectively Education: Graduate or postgraduate in any stream. Primarily in graphic design or art with focus on visualization of scientific content Languages: Excellent knowledge of English language (spoken and written) null Show more Show less

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10.0 - 14.0 years

13 - 22 Lacs

Bengaluru

Work from Office

Join the Communications Technology Group (CTG) at HCLTech! With over 30 years of unparalleled industry experience, CTG is a powerhouse in the Communications and Media Industry, proudly serving more than 100 telecom customers, including 20 of the world's top 30 telecom giants. At CTG, we harness the power of the latest technologiesAI, Cloud, 5G, Analytics, and Securityto deliver innovative solutions that drive the future of telecommunications. Our extensive product and service portfolio spans Business Support Systems (BSS), Network Applications, Service Cloudification, and Data Intelligence, ensuring we stay ahead in a rapidly evolving market. At CTG, we believe in the power of collaboration. Our teams work closely together, sharing knowledge and expertise to drive innovation and achieve excellence. We foster a culture of open communication and teamwork, ensuring that every voice is heard, and every idea is valued. Join us and collaborate with some of the brightest minds in the industry to shape the future of communications technology. We are committed to the continuous growth and development of our team members. At CTG, you will have access to a wide range of development opportunities to enhance your skills through our comprehensive training programs and gain industry-recognized certifications in cutting-edge technologies. Join us and be a part of a dynamic team thats shaping the future of communications technology with cutting-edge solutions and a strong market presence! HCL Tech is Hiring for Java with Telecom domain experience– Charging, Mediation & Digital Identity for one of the leading clients "Come join us in reshaping the future”. Qualification Required: BE/B.Tech/M. Tech/MCA educational background. Work Location: Bangalore Exp: 12 to 15 Yrs Job Description: Lead the architecture, design, and development of Charging, Mediation, and Digital Identity solutions Solid domain expertise in Telecom (Charging, Mediation, Digital Identity) Hands-on experience with telecom protocols: Diameter, Radius, HTTP, SOAP, SMPP Strong experience in 4G/5G, 3GPP IMS, and LTE standards Deep understanding of Microservices architecture, containerization, and cloud-native development Relational and In-Memory databases, caching technologies Networking, distributed systems, network security, high availability Proficient in Java and/or C++ development in telecom environments If you see that you will be right fit for this opportunity, then kindly share your updated profile to “Chandru.c@hcltech.com” How You’ll Grow At HCL Tech, we offer continuous opportunities for you to find your spark and grow with us. We want you to be happy and satisfied with your role and to really learn what type of work sparks your brilliance the best. Throughout your time with us, we offer transparent communication with senior-level employees, learning and career development programs at every level, and opportunities to experiment in different roles or even pivot industries. We believe that you should be in control of your career with unlimited opportunities to find the role that fits you best. Why Us We are one of the fastest-growing large tech companies in the world, with offices in 60+ countries across the globe and 222,000 employees Our company is extremely diverse with 165 nationalities represented We offer the opportunity to work with colleagues across the globe We offer a virtual-first work environment, promoting a good work-life integration and real flexibility We are invested in your growth, offering learning and career development opportunities at every level to help you find your own unique spark We offer comprehensive benefits for all employees We are a certified great place to work and a top employer in 17 countries, offering a positive work environment that values employee recognition and respect Role & responsibilities

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0 years

0 Lacs

Ahmedabad, Gujarat, India

On-site

Company Profile Nextgen is a UK based company that provides services for mobile operators world-wide. We are a growing company with about 190+ employees and offices in Europe, Asia, India, Cairo and the US. Our core competency is the provision of services around the commercial aspects of mobile roaming, data and financial clearing. Our services are based on proprietary software and operated centrally. The software is based on Web and Oracle technology and its main purpose consists in processing and distribution of roaming data, settlement of charges between the operators and providing business intelligence applications to our customers. Role Purpose & Context Senior System Analyst is operations support system (OSS) specialist often work under Operations Manager and perform any duties that are needed for smooth business operations . Some of these tasks may involve delegating or communicating information to other parties.Senior system Analyst often acts as trainer for new starters and ensure that that take ownerships of role that they are currently in. Any operational problem that may arise must be informed to inline manager. Key Responsibilities Resolve operational problems within the defined schedules and service level agreements Analyse root causes of operational malfunctions and provide resolutions Handle escalated issues and follow-up on outstanding issues promptly Develop preventive measures and document issue resolution procedures Manage job calendars and flows to ensure timely completion Recommend process improvements to improve operational efficiency and cost-effectiveness Monitor system operations and troubleshoot problems Manage application tool and monitor repair activities Maintain daily logs of operational issues and maintenance activities Contribute to business meetings and report on issue status Develop support plan to prioritize and resolve multiple issues Address customer issues promptly and accurately Quality control on created and loaded IOTs Creation of IOT load files for the validation of Standard IOT Discount IOT EU regulated IOTs Implementation of IOT Monitoring of end dates on Discounted IOTs Mediation rejections handling for TAPOUT creation Customers TAP halted files. (including Inspection Mode) TAPOUT Rerating Dataclearing support (All DCH level 1 issues) UAT Testing System Monitoring RAPIN Handling RAP CDR correction/Recycling AA14/OpData Handling Ensure DCH configurations are up to date: Industry Configuration Local/TAP currency set MCCMNC IAC and CC/NDC Tax configuration BID Management including emergency BID announcement as per TD38 CDR handling to modify or filter as per requirement Agreement setup as per CLL (Voice/SMS, data, CAMEL) OIR handling and loading into the DCH on migration date Agreement management for NRTRDE partners of our customers Halted NRT files New Customer implementation NRTRDE Monitoring NRTRDE ACR check Wholesale rerating set up New account creation/access rights/password reset MVNO configuration User application access review Process documentation Benefits Health Insurance Provident Fund, Gratuity 5 days working (Monday-Friday) Employee Engagement activities in a Quarter Show more Show less

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812.0 years

0 Lacs

Navi Mumbai, Maharashtra, India

On-site

Role Overview We are seeking an experienced and detail-oriented legal professional for the role of AVP/VP Legal to lead and manage critical legal matters across litigation, financing transactions, dispute resolution, and regulatory compliance. The ideal candidate will bring strong legal acumen, experience in NBFC/financial services, and a proactive approach to risk management and legal strategy. Key & Dispute Management Manage and monitor ongoing litigation, legal claims, and disputes to ensure timely and favorable resolution. Act as liaison with external counsel; supervise drafting, strategy, and representation in courts and tribunals. Ensure effective implementation of dispute resolution strategies including arbitration and mediation. Draft And Review Petitions, Applications, Complaints In Relation To Insolvency & Bankruptcy Code (IBC) Negotiable Instruments Act (NIA) Execution and enforcement of security Arbitration and police and Transactional Support: Provide legal advice on structured finance, lending products, and securitization (PTC, direct assignment) Draft, Review, And Negotiate Financing documentation: facility agreements, loan agreements, debenture agreements, escrow and settlement agreements Security documentation: deeds of hypothecation, guarantees, powers of attorney Securitization documents: assignment agreements, trust deeds, servicing agreements, accounts agreements Trade-related contracts: commodity purchase/sale agreements, factoring and receivables purchase agreements, warehousing & Compliance: Advise on regulatory matters under the RBI Act and other applicable laws concerning NBFC operations. Ensure compliance with RBI directions and circulars; act as the legal point of contact for RBI audits and inspections. Prepare legally compliant policies and SOPs; handle regulatory queries, inspections, and enforcement notices. Coordinate with internal teams for timely submissions and updates to regulatory & Qualifications: LL.B. from a reputed law school; LL.M. 812 years of post-qualification experience, ideally in NBFCs, financial institutions, or top-tier law firms. Strong understanding of financial and commercial laws including IBC, NI Act, Companies Act, SEBI, and RBI regulations. Proven experience in litigation management, structured finance, securitization, and regulatory advisory. Excellent drafting, negotiation, and stakeholder management skills. Strong leadership, communication, and decision-making Attributes: Experience in handling law enforcement and police matters tactfully. (ref:iimjobs.com) Show more Show less

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0 years

0 Lacs

Chennai, Tamil Nadu, India

On-site

About Us JOB DESCRIPTION SBI Card is a leading pure-play credit card issuer in India, offering a wide range of credit cards to cater to diverse customer needs. We are constantly innovating to meet the evolving financial needs of our customers, empowering them with digital currency for seamless payment experience and indulge in rewarding benefits. At SBI Card, the motto 'Make Life Simple' inspires every initiative, ensuring that customer convenience is at the forefront of all that we do. We are committed to building an environment where people can thrive and create a better future for everyone. SBI Card is proud to be an equal opportunity & inclusive employer and welcome employees without any discrimination on the grounds of race, color, gender, religion, creed, disability, sexual orientation, gender identity, marital status, caste etc. SBI Card is committed to fostering an inclusive and diverse workplace where all employees are treated equally with dignity and respect which makes it a promising place to work. Join us to shape the future of digital payment in India and unlock your full potential. What’s In It For YOU SBI Card truly lives by the work-life balance philosophy. We offer a robust wellness and wellbeing program to support mental and physical health of our employees Admirable work deserves to be rewarded. We have a well curated bouquet of rewards and recognition program for the employees Dynamic, Inclusive and Diverse team culture Gender Neutral Policy Inclusive Health Benefits for all - Medical Insurance, Personal Accidental, Group Term Life Insurance and Annual Health Checkup, Dental and OPD benefits Commitment to the overall development of an employee through comprehensive learning & development framework Role Purpose Manage channel partners handling tele calling responsibilities for the assigned recovery portfolio. Role Accountability Execute recovery strategy for the site, track performance and give inputs to Portfolio Manager Monitor channel partner performance through a structured review mechanism and ensure appropriate capacity planning Formulate strategies for low performing segments/markets and implement the same with vendor sites. Guide vendors to design a competitive incentive plan to ensure performance improvement Review Portfolio both Qualitatively & Quantitatively at account/NRR/Region / Channel level in order to identify gaps/issues Strategise and segment portfolio churning on dialer prioritizing at various cuts in terms of Vintages / Occupation segment / Geography /any new product-variants to improve efficiencies and performances Conduct call sampling across portfolio segments in line with the call listening framework and share observations on call and portfolio quality with concerned stakeholders Manage the uptime for all SBI Card collection systems at the vendor site to ensure uninterrupted production and coordinate with Internal stake holders to ensure business continuity in the event of downtime of vendor CRM / Dialer systems /Telecom resources Identify portfolio segments for initiation of legal approaches such as- Mediation, Conciliation, Lok Adalat and arbitration in order to extract on identified accounts and attend all camps as required Identify right sets of accounts for TC-retention, adopting a segmented approach basis past delivery-trends Analyze action codes on daily basis and propose action plan to improve performance and right identification of field referral Ensure necessary training /certifications for tele calling staff in line with compliance requirements Conduct spot audits to ensure adherence to regulatory and internal guidelines on data security in all recovery operations at channel partner sites Track performance of all agents on key performance metrics daily to identify any adverse trends either or performance or call-quality or in disciplined behavior e.g. frequent late-logins, uninformed/unplanned leaves, low TOS, non-adherence to compliance guidelines, etc. and take suitable remediation measures Manage agency payouts in line with the business SLA model and ensure billing within defined timelines; Keep track of accuracy in different components of agency payouts - Actual Headcount deployed; PRI Lines, Contest, Team Engagement, etc. Measures of Success Rate of Recovery (ROR) Money Recovered NFTE productivity PLI penetration Waiver Targets Tele Retention rate NFTE training coverage Customer complaints volume Vendor SLA adherence No adverse observations in internal/external audits Process adherence as per MOU Technical Skills / Experience / Certifications Credit Card knowledge along with good understanding of Collection Processes Knowledge of dialer strategies Experience of managing large distributed vendor teams Competencies critical to the role Stakeholder Management Result Orientation Process Orientation Problem Solving Skills Qualification Post-Graduate / Graduate in any discipline Preferred Industry Credit Card Show more Show less

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3.0 - 31.0 years

0 - 0 Lacs

Basavanagudi, Bengaluru/Bangalore Region

Remote

We are looking for a qualified Customer Support Executive to manage a team of representatives who will offer excellent customer service and after-sales support. To be successful as a customer support executive, you should display excellent interpersonal and communication skills as well as a professional appearance. These skills will prove invaluable when mentoring the representatives in your team and mediating with customers. An outstanding customer support executive should possess a proven track record of successful customer service and management skills. Sr. Customer Support Executive Responsibilities: Upsell other products wherever possible. Identify the needs of the customers, resolve issues and provide solutions. Maintain good customer relations. Meet personal targets and work towards meeting team targets. Maintain records of the conversations with the customer and analyze the data. Write and submit timely reports on performance, targets, and customer queries. Customer Support Executive Requirements: A bachelor’s degree in any domain. A minimum of 1-3 years’ experience in a same role. Excellent interpersonal and written and oral communication skills. Ability to lead a team. Knowledge of CRM systems. Computer skills. Knowledge of mediation and conflict resolution techniques is preferable.

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0.0 - 31.0 years

0 - 0 Lacs

Kompally, Hyderabad

Remote

Key Responsibilities: 1. Student guidance and support 2. Academic counseling and planning 3. Career guidance and exploration 4. Conflict resolution and mediation 5. Collaboration with teachers, parents, and students 6. Assisting with admissions processes, including: - Guiding parents and students through application procedures - Providing information about school programs and policies - Facilitating interviews and assessments Goals: 1. Support students' academic and personal growth 2. Foster a positive school environment 3. Help students develop life skills and decision-making abilities 4. Ensure a smooth admissions process for new students Contact No: 7093108838,7075111375

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6.0 years

0 Lacs

Mumbai, Maharashtra, India

Remote

We are seeking a talented individual to join our Metrics, Analytics & Reporting team at Marsh. This role will be based in Mumbai. This is a hybrid role that has a requirement of working at least three days a week in the office. Senior Manager - Metrics, Analytics & Reporting ( Scrum Master) We will count on you to: Promoting Agile principles and practices across teams, ensure Agile / Scrum concepts and principles are adhered to, and where necessary coach the teams in implementing and practicing Agile principles. Acting as a bridge between development teams and stakeholders. Foster a culture of trust, collaboration, and accountability. Organize, and facilitate Scrum ceremonies for Scrum teams. Track Scrum metrics including team velocity and sprint / release progress and communicate this internally and externally, improving transparency Help and coach the product owner to establish and enforce sprint priorities and release delivery deadlines. Ensure business objectives are understood and achieved by as per sprint commitments. Identifying and removing obstacles to team progress. Prevent distractions that interfere with the ability of the team to deliver the sprint goals, through mediation, arbitration, mitigation and addressing impediments with the team members and the organizational hierarchy. Enabling self-organizing, cross-functional teams. Ensure DOR is met for all prioritized requirements. Encourage DOD and the importance of Driving a collaborative and supportive team culture through team building and engagement practices. Drive continuous improvement through team retrospectives and facilitating process enhancements. Identify and resolve conflicts, promote constructive dialogue, and encourage innovation. Work closely with other Scrum Masters to align cross-team dependencies and best practices. What you need to have: 6+ years of experience as a Scrum Master in a distributed Agile team with CSM or equivalent certification. Solid understanding of Agile frameworks (Scrum, Kanban, SAFe, etc.). Proficiency in Jira/Confluence and Azure Dev Ops and familiarity with different Agile practices such as Kanban/Lean. Proven track record of being a servant/leader in a Scrum team, driving teams and removing blockers, and improving processes through retrospectives. Strong facilitation, conflict resolution, and mentoring skills. Ability to assist technical team members and senior non-technical product owners in making appropriate decisions (Stakeholder Management). Comfortable with responsibility for delivering results and resilient enough to handle pressure in balancing time, quality, and scope. Proven ability to coach and mentor others, positive approach to complex problems, and a can-do attitude. Assertive and fact-based communicator, able to explain technical issues to a business audience and vice versa. Experience as a self-starter in a rapidly evolving and ambiguous environment, continuously learning and problem-solving quickly. Ability to identify and articulate risks and constructively challenge assumptions. Strong team player with Influencing and negotiation skills in a virtual/remote environment, working with customers/ developers across the globe. Excellent communication and interpersonal skills. Experience working with distributed or hybrid teams. What makes you stand out? Understanding of the Data Quality domain and experience in delivering KPI dashboards Track record of successful Agile transformations or scaling initiatives Strong analytical mindset with a data-driven approach to problem-solving. Exposure to solutions such as SQL, QlikView, Qlik Sense, Informatica DQ , Power BI Strong insurance and / or insurance broking business domain knowledge SAFE 6 Certification would be a big Plus. Why join our team: We help you be your best through professional development opportunities, interesting work and supportive leaders. We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities. Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being. Marsh, a business of Marsh McLennan (NYSE: MMC), is the world’s top insurance broker and risk advisor. Marsh McLennan is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman. With annual revenue of $24 billion and more than 90,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit marsh.com, or follow on LinkedIn and X. Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, caste, disability, ethnic origin, family duties, gender orientation or expression, gender reassignment, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law. Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person. R_308504 Show more Show less

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12.0 - 18.0 years

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Pune, Maharashtra, India

On-site

Job Summary OCOMC/OC3C - Solution Architect Solution Architect experience ranging from 12 to 18 years of implementation projects using Oracle OCOMC (offline mediation controller) and/or OC3C (convergent charging controller). Skills to configure and extend Cartridges and NPL code customization using OCOMC product framework. Skills to implement OC3C for Voice IVR SMS and USSD. Experience implementing Voucher management through OC3C. Responsibilities Oracle OCOMC OC3C Certifications Required Oracle OCOMC OC3C Show more Show less

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0 years

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Hyderabad, Telangana, India

Remote

Description Job Description for Transportation Specialist – NOC INDIA NOC (Network Operations Center) is the central command and control center for ‘Transportation Execution’ across the Amazon Supply Chain network supporting multiple geographies like NA, India and EU. It ensures hassle free, timely pick-up and delivery of freight from vendors to Amazon fulfillment centers (FC) and from Amazon FCs to carrier hubs. In case of any exceptions, NOC steps in to resolve the issue and keeps all the stakeholders informed on the proceedings. Along with this tactical problem solving NOC is also charged with understanding trends in network exceptions and then automating processes or proposing process changes to streamline operations. This second aspect involves network monitoring and significant analysis of network data. Overall, NOC plays a critical role in ensuring the smooth functioning of Amazon transportation and thereby has a direct impact on Amazon’s ability to serve its customers on time. Purview of a Transportation Specialist Responsibilities In this role, the candidate will work with business and operations team to solve customer escalations, analyze historic results, initiate programs – all in an environment of rapid growth and increasing complexity. Candidate will drive improvements to the visibility tools, methods, and processes utilized by the team to increase the availability and granularity of actionable data to internal and external partners. The successful candidate must show significant ownership on customer issues and proactively initiate SOPs and process changes as required. He/she will be passionate about their work, detail-oriented, and have excellent problem-solving abilities. He/she will have superb communication and customer-relationship skills, outstanding analytic insight, and be a passionate advocate of customer to other stakeholders. He/she will drive towards simple, scalable solutions to difficult problems, and have excellent project-management skills Responsibilities include, but are not limited to: Communication with internal customers (CS, MM, LM, FC, Trans Program, HR). Exceptional written and verbal communication skills with the ability to create compelling positioning / messaging strategy and present complex information clearly and concisely. High attention to detail and proven ability to manage multiple, competing priorities simultaneously with minimal supervision. Strong analytical, mediation and problem resolution skills. Demonstrated leadership with a bias towards action, supporting a culture of ownership and learning. Skilled in collaborative management environment, clear formal and informal communication with members of the remote and local management teams. Strong understanding of process improvement techniques Basic Qualifications Bachelor's degree in a quantitative/technical field such as computer science, engineering, statistics Preferred Qualifications Experience with Excel Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. Company - ASSPL - Andhra Pradesh - E88 Job ID: A2890282 Show more Show less

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4.0 years

0 Lacs

Pune, Maharashtra, India

On-site

Line of Service Advisory Industry/Sector FS X-Sector Specialism Operations Management Level Senior Associate Job Description & Summary At PwC, our people in business application consulting specialise in consulting services for a variety of business applications, helping clients optimise operational efficiency. These individuals analyse client needs, implement software solutions, and provide training and support for seamless integration and utilisation of business applications, enabling clients to achieve their strategic objectives. As a business application consulting generalist at PwC, you will provide consulting services for a wide range of business applications. You will leverage a broad understanding of various software solutions to assist clients in optimising operational efficiency through analysis, implementation, training, and support. Why PWC At PwC, you will be part of a vibrant community of solvers that leads with trust and creates distinctive outcomes for our clients and communities. This purpose-led and values-driven work, powered by technology in an environment that drives innovation, will enable you to make a tangible impact in the real world. We reward your contributions, support your wellbeing, and offer inclusive benefits, flexibility programmes and mentorship that will help you thrive in work and life. Together, we grow, learn, care, collaborate, and create a future of infinite experiences for each other. Learn more about us. At PwC, we believe in providing equal employment opportunities, without any discrimination on the grounds of gender, ethnic background, age, disability, marital status, sexual orientation, pregnancy, gender identity or expression, religion or other beliefs, perceived differences and status protected by law. We strive to create an environment where each one of our people can bring their true selves and contribute to their personal growth and the firm’s growth. To enable this, we have zero tolerance for any discrimination and harassment based on the above considerations. " Responsibilities Travel Requirements: India and abroad as per project requirements Job Description & Responsibilities Experience in banks/NBFCs/fintech and good understanding of lending products (including Credit policies) in the BFSI space Hands on experience in defining processes for lending products and requirements gathering for functionalities related to loan systems such as but not limited to Loan Origination System (LOS), Loan management system (LMS) Effective use of business modelling and requirements management techniques such as process and workflow modelling, use cases, user story definition, etc. Gather, review, and align Business Requirements from Business/Product following internal standard operating procedures Requirement Analysis through analyzing BRDs/Gap Documents Act as liaison/agent between Development and Business for requirements and assumptions clarification or validation, compromise, or agreement mediation, and to close information gaps Work with technical team, business users, vendors to resolve various issues with the project deliverables Providing functional support during the development and testing phases Strong communication, written and document management skills. Ability to track and manage delivery of multiple simultaneous projects Defining the governance framework for project management, change management, release management. Ensuring adherence to framework and identify areas of continuous improvement End-to-end management of digital transformation projects/program ensuring complete control of various constraints Manage project lifecycle activities from conceptualization to implementation and support by facilitating tracking, coordinating, and reporting project activities to meet business deadlines and complying with IT governance policies and processes Act as point of contact between the client, vendor team, other stakeholders involved in the project and manage day-to-day project activities Sharing project status of critical projects with Senior management Setting up governance framework and scorecard-based compliance index to assess adherence to process framework. Educating business and IT on processes and best practices Support on proposal building. Previous experience with Big-4, Banks, NBFCs and LOS, LMS product companies is preferred Mandatory Skill Sets Digital Transformation & Lending, knowledge of Retail and Corporate banking product and processes. Preferred Skill Sets Digital Transformation & Lending, CRM implementation. Years Of Experience Required 4-8 years of experience Education Qualification Btech/MBA Education (if blank, degree and/or field of study not specified) Degrees/Field of Study required: Bachelor of Technology, Master of Business Administration Degrees/Field Of Study Preferred Certifications (if blank, certifications not specified) Required Skills Banking Products, Digital Lending, Digital Transformation, Retail Banking Products Optional Skills Accepting Feedback, Accepting Feedback, Active Listening, Analytical Reasoning, Analytical Thinking, Application Software, Business Data Analytics, Business Management, Business Technology, Business Transformation, Communication, Creativity, Documentation Development, Embracing Change, Emotional Regulation, Empathy, Implementation Research, Implementation Support, Implementing Technology, Inclusion, Intellectual Curiosity, Learning Agility, Optimism, Performance Assessment, Performance Management Software {+ 16 more} Desired Languages (If blank, desired languages not specified) Travel Requirements Not Specified Available for Work Visa Sponsorship? No Government Clearance Required? No Job Posting End Date Show more Show less

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0.0 - 5.0 years

0 Lacs

Panchkula, Haryana

On-site

Job Title: Software Developer Company Website: https://elitewebtechnologies.com/ Location: MDC, Panchkula Job Type: Full-Time Experience Required: 5+ Years Job Description: We are seeking a highly skilled and experienced Software Developer with over 5 years of hands-on experience in React JS , React Native , TypeScript , and Flutter . The ideal candidate should have a strong background in front-end and mobile technologies, leadership experience, and a passion for modern, scalable, and performance-driven development. Experience with blockchain and offline-first mobile development is a strong plus. Core Skills & Requirements 5+ years of experience with React JS , React Native , and Flutter Strong command of TypeScript , JavaScript (ES6+) , and Dart Proficient in Redux , Tailwind CSS , and component-based architecture Understanding of native Android/iOS development basics Ability to lead, mentor, and collaborate in agile environments Good to have experience in: Code Push, React Navigation, Firebase Messaging, App Store deployment, Play Store optimization Mobile-First & Offline-Capable Development Expertise in building offline-first mobile applications Familiar with Realm , Couchbase Lite , SQLite , Firebase Good to have experience in: Data synchronization, conflict resolution, encrypted local storage, mobile-first UX design Architecture & State Management Strong knowledge of modern app architecture and design patterns Experience with state management systems like: FLUX , REDUX , MOBX , MVVM , BLOC , Cubit , Providers , River Pod Good to have experience in: Multi-layered architecture, modular design, clean architecture practices Professional Traits & Leadership Self-motivated, innovative, and result-oriented Demonstrated ability to lead teams , manage code quality, and oversee project delivery Skilled at mediation and conflict resolution Strong communication and mentorship abilities Good to have experience in: Scrum, Agile methodologies, sprint planning, peer reviews, technical documentation Domain Expertise Proven experience in building applications for: e-Commerce Social Networking Fitness & Healthcare Blockchain-based platforms (preferred) Good to have experience in: DApps, smart contracts (Solidity), NFTs, crypto wallets, HIPAA-compliant applications Databases & Storage Practical experience with: SQLite, Realm, Hive, Couchbase Lite, MongoDB Good to have experience in: Database indexing, performance tuning, real-time sync Tools & Platforms Comfortable using: Jenkins, JIRA, VS Code, Confluence, Git, Xcode, Android Studio, Slack, Fastlane, CircleCI, MS App Center Good to have experience in: CI/CD pipelines, build automation, crash reporting tools, test automation tools External SDKs & Integrations Experience integrating: Facebook, Twitter, LinkedIn, Google, Stripe, PayPal, RazorPay, Quickblox, OpenTok, Agora, SendBird, Annie App, Amplitude Analytics, Google Maps, HERE Maps, SignalR, Pub-Sub, Socket.IO, AWS Amplify, WebRTC, Dialogflow, IBM Watson, Google Vision APIs, AppsFlyer, GrowthRx Good to have experience in: Custom SDKs, real-time communication, chat/video APIs, analytics, third-party service orchestration Ready to accelerate your Software development journey with us? Apply now by sending your CV to: hr@elitewebtechnologies.com For queries, contact: +91 91151 52125 Job Type: Full-time Pay: From ₹50,000.00 per month Schedule: Day shift Fixed shift Ability to commute/relocate: Panchkula, Haryana: Reliably commute or planning to relocate before starting work (Required) Education: Bachelor's (Preferred) Experience: total work: 3 years (Preferred) Software development: 5 years (Preferred) Work Location: In person

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0.0 - 1.0 years

0 Lacs

Burari, Delhi, Delhi

On-site

JOB TITLE : Sr. Executive - Human Resources JOB LOCATION: Delhi HO JOB SUMMARY: Supporting the full employee lifecycle, from talent acquisition and onboarding to performance management, training, and off-boarding. This role is instrumental in fostering a positive employee experience, ensuring compliance with company policies, and contributing to a harmonious and productive work environment. The incumbent will work closely with department heads and employees to implement HR strategies that align with organizational goals. REPORTING TO: HR Manager RESPONSIBILITIES: Talent Management Manage various recruitment channels, including internal job postings, external platforms, internship programs, and campus relations. Conduct cultural fit interviews and administer assessment tests as part of the hiring process. Oversee and enhance the onboarding and induction processes to ensure a seamless integration for new hires. Manage off-boarding procedures, including preparation of necessary documentation and conducting comprehensive exit interviews. Performance Management Support line managers in the goal-setting process, ensuring alignment of individual and team objectives with overall company business goals. Administer and manage the performance appraisal cycle, including facilitating feedback sessions and performance reviews. Training & Development Coordinate various training courses, manage evaluation processes, and collect feedback to continuously improve training effectiveness. Deliver internal training sessions to various departments and collaborate with stakeholders to organize and schedule training programs. Employee Relations Initiate and support various activities aimed at enhancing employer and employee branding (e.g., social media campaigns, corporate website updates) and strengthening company culture. Lead and organize employee engagement activities to foster a vibrant and connected workplace. Develop and maintain harmonious employment relations, ensuring timely and effective grievance redressal and clear employee communication. Facilitate conflict resolution through positive and professional mediation. Handle workplace investigations, disciplinary actions, and termination procedures in accordance with company policy and legal guidelines. Administrative Support management with HR data requirements on an ad hoc basis. Attending to internal audit; evaluating the internal control systems. Ensuring timely payments of services, utilities, insurance and agencies. Overseeing other administrative duties such as assigning mail signatures, business cards, G suite administration, etc. SKILLS High emotional quotient and empathy Excellent communication & negotiation skills Technological aptitude Strong personal ethics Analytical skills Organizational skills Experience: 0-1 years (depending on requirement) Industry: Preferred - Manufacturing Qualifications: UG level Job Types: Full-time, Permanent, Fresher Pay: ₹35,000.00 - ₹45,000.00 per month Benefits: Leave encashment Paid sick time Paid time off Provident Fund Language: HIndi (Preferred) Location: Burari, Delhi, Delhi (Required) Work Location: In person

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0 years

0 Lacs

Noida, Uttar Pradesh, India

On-site

As an Accountant at Equa.Law, you will play a crucial role in maintaining financial records, analyzing financial data, and ensuring compliance with accounting regulations. Your expertise in MS-Excel, SAP, Tally, and MS-Office will be essential in performing various accounting tasks efficiently. Your proficiency in English writing will also be valuable in preparing financial reports and communicating with clients and stakeholders. Key Responsibilities Prepare and maintain financial statements and reports using MS-Excel and SAP. Manage accounts payable and accounts receivable processes. Ensure accurate and timely processing of invoices and payments. Reconcile financial discrepancies and resolve accounting issues. Assist in budgeting and forecasting activities. Collaborate with internal teams to support financial decision-making. Stay updated on accounting regulations and industry best practices. If you are a detail-oriented accountant with strong analytical skills and a passion for accuracy, we invite you to join our dynamic team at Equa.Law. Apply now and be a part of a company that values excellence and professionalism in the legal industry. About Company: Equa is a ''not for profit'' organization working in the field of ADR and online dispute resolution. It is researching and finding out ways of resolution of disputes through arbitration or mediation. Show more Show less

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3.0 years

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Pune, Maharashtra, India

On-site

About VOIS VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value and enhancing quality and efficiency across 28 countries, and operating from 7 locations: Albania, Egypt, Hungary, India, Romania, Spain and the UK. Over 29,000 highly skilled individuals are dedicated to being Vodafone Group’s partner of choice for talent, technology, and transformation. We deliver the best services across IT, Business Intelligence Services, Customer Operations, Business Operations, HR, Finance, Supply Chain, HR Operations, and many more. Established in 2006, _VOIS has evolved into a global, multi-functional organisation, a Centre of Excellence for Intelligent Solutions focused on adding value and delivering business outcomes for Vodafone. VOIS Centre Intro In 2009, VOIS started operating in India and now has established global delivery centres in Pune, Bangalore and Ahmedabad. With more than 14,500 employees, VOIS India supports global markets and group functions of Vodafone, and delivers best-in-class customer experience through multi-functional services in the areas of Information Technology, Networks, Business Intelligence and Analytics, Digital Business Solutions (Robotics & AI), Commercial Operations (Consumer & Business), Intelligent Operations, Finance Operations, Supply Chain Operations and HR Operations and more. Job Description Must have skills : Good coordination, communication skills 3+ Years Experience with Mediation System Strong hands-on of SQL and Unix. Basic scripting knowledge Familiarity with telecom billing and mediations systems. Well versed with Requirement Analysis & able to deliver quality test deliverables VOIS Equal Opportunity Employer Commitment India VOIS is proud to be an Equal Employment Opportunity Employer. We celebrate differences and we welcome and value diverse people and insights. We believe that being authentically human and inclusive powers our employees’ growth and enables them to create a positive impact on themselves and society. We do not discriminate based on age, colour, gender (including pregnancy, childbirth, or related medical conditions), gender identity, gender expression, national origin, race, religion, sexual orientation, status as an individual with a disability, or other applicable legally protected characteristics. As a result of living and breathing our commitment, our employees have helped us get certified as a Great Place to Work in India for four years running. We have been also highlighted among the Top 5 Best Workplaces for Diversity, Equity, and Inclusion, Top 10 Best Workplaces for Women, Top 25 Best Workplaces in IT & IT-BPM and 14th Overall Best Workplaces in India by the Great Place to Work Institute in 2023. These achievements position us among a select group of trustworthy and high-performing companies which put their employees at the heart of everything they do. By joining us, you are part of our commitment. We look forward to welcoming you into our family which represents a variety of cultures, backgrounds, perspectives, and skills! Apply now, and we’ll be in touch! Show more Show less

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2.0 - 5.0 years

0 Lacs

Bengaluru, Karnataka, India

On-site

Description Are you customer obsessed, flexible, smart and analytical, strategic yet execution focused and passionate about e-commerce? Are you an experienced, entrepreneurial leader with a strong work ethic? If yes, this opportunity will appeal to you. Amazon is looking for a Business Analyst for the Beauty and Softlines category team. We are looking for customer obsessed, data driven entrepreneurs to join our growing team. Solve some of the hardest problems for our customers. If you want operate at start up speed, solve some of the hardest problems and build a service which customers love, Amazon.in might just be the place for you. The Business Analyst is responsible for driving deep insights about relevant business area and driving continuous improvement using the analysis. The person should have a detailed understanding of a business requirement or the ability to quickly get to the root cause of a particular business issue, and draft solutions to meet requirements or resolve the root problems. Some of the key result areas include, but not limited to: Work closely with business managers and stakeholders to understand business issues and recommend solutions to ensure business questions are properly answered Understand trends related to Amazon business and recommend strategies to stakeholders to help drive business growth. Reporting of key insight trends, using statistical rigor to simplify and inform the larger team of noteworthy story lines. Respond with urgency to high priority requests from senior business leaders. Identify, develop, manage, and execute analyses to uncover areas of opportunity and present written business recommendations that will help shape the direction of the business. Own the design, development, and maintenance of ongoing metrics, reports, analyses, dashboards, etc. to drive key business decisions. Ensure data accuracy by validating data for new and existing tools. Learn and understand a broad range of Amazon’s data resources and know how, when, and which to use and which not to use. The ideal candidate actively seeks to understand Amazon’s core business values and initiatives, and translates those into everyday practices. Key job responsibilities Bachelor's degree required. BE is preferred. 2 - 5 years of work experience with at least 2 years of experience working in a similar role Exposure to data mining tools like SQL ,SAS, SPSS etc Deadline driven, team player, with strong customer focus. Outstanding analytical, problem solving, and organizational skills Must be detail-oriented with a demonstrated ability to self-motivate and follow through on issues Experience in a highly analytical, results-oriented environment with cross functional interactions. Strong analytical, mediation and problem resolution skills. Excellent written and oral communication skills. Attention to detail and capability to work on multiple projects in parallel Basic Qualifications Experience with SQL or ETL Experience with reporting and Data Visualization tools such as Quick Sight / Tableau / Power BI or other BI packages Experience writing business requirements documents, functional specifications, and use cases Experience defining requirements and using data and metrics to draw business insights Preferred Qualifications Master's degree in business or analytical discipline Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. Company - ASSPL - Karnataka Job ID: A2992018 Show more Show less

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15.0 years

0 Lacs

Greater Bengaluru Area

On-site

What if the work you did every day could impact the lives of people you know? Or all of humanity? At Illumina, we are expanding access to genomic technology to realize health equity for billions of people around the world. Our efforts enable life-changing discoveries that are transforming human health through the early detection and diagnosis of diseases and new treatment options for patients. Working at Illumina means being part of something bigger than yourself. Every person, in every role, has the opportunity to make a difference. Surrounded by extraordinary people, inspiring leaders, and world changing projects, you will do more and become more than you ever thought possible. Summary The Information Technology (IT) Associate Director, accountable for Global Supply Chain and Operations, is a “High Impact, High Value” role for Illumina Global Information Services (GIS). The ideal candidate will possess strong transformational leadership, exceptional management skills, and a diverse deep technology background. Are you ready for an opportunity to thrive in a challenging, innovative, and fast paced environment that strives to improve human health by unlocking the power of the genome? This leader will be accountable for the “end-to-end” partnership, relationship management, and technology lifecycle for the “Supply Chain Value Streams” focused on Global planning and supporting Global Procurement, Global Logitics, EAM and EHS functions. The incumbent will lead India GIS SCM team of business savvy technology professionals that actively engage with GIS function leadership and business partners to develop IT Business technology strategies, capability roadmaps, continuous improvement, AMS monitoring, and associated portfolios. The team is accountable for full technology lifecycle from demand ideation, scoping, requirements, solution architecture, development, test, operations, sustaining, CI, and retirement. Responsibilities Strategic Planning Actively communicates with business, IT, vendors, and other stakeholders, to ensure awareness of vision, strategy, roadmap, portfolios, progress, risks, and results associated with critical business capabilities and technologies. Collaborates with business stakeholders to proactively identify and evaluate risks associated with business decisions that may impact a capability technology. Facilitate the design, implementation, management, and communication of customer focused strategic business plans and capabilities. Develop and maintain a three-year roadmap strategy in partnership with key business leaders and stakeholders. Leadership and Management Establishes Engineering Forward Centers of Excellence for development and configuration of technology platforms. Ensure effective leadership, teamwork and collaboration with directors, managers, and staff across GIS to achieve a unified and responsive IT services approach to the Business. Manage internal personnel, external partners and departmental budgets for on-time and on-budget delivery. Develops the team to minimize single point of failures for critical resources and skills. Fosters a team environment in alignment with core values, and provides coaching, mentorship, and development opportunities for team members. Communicates across GIS for awareness of critical business capabilities. Business Partnership & Relationship Management Develop and sustain effective relationships and partnerships with stakeholders, providing insights and advice on opportunities to leverage technology for business outcomes. Develop deep and broad business, functional and domain expertise to enhance GIS business knowledge base. Serves as a trusted advisor for business partners and key stakeholders. Establish strategic partnership with stakeholders while ensuring business continuity and operations. Single Point of Accountability for business partners to simplify the IT Organization and deliver results. Ensure effective consultation with business partners in exploring and applying innovative outside-in solution ideas to address business opportunities and challenges. Cultivates and demonstrates an in-depth knowledge of integrated business planning, manufacturing, procurement, facilities, warehouse management, transport management and supplier collaboration. Technology Evaluate current and future technology trends to determine impact of technology on business capabilities and operations Develop domain architecture expertise and ensure the proper architecture and design of business-enabling solutions; that are consistent with enterprise standards, principles, and design guidelines. Partner effectively with IT leaders to identify potential shared platform solutions that can be leveraged across other business areas to minimize redundant solutions. Ensure that technology solutions meet business expectations and delivers value. Implements processes and technology to ensure business operations and continuity. Solution Architecture and Delivery Partner with functional groups and development team to deliver on product and service goals and business requirements. Collaborate with business customers to define project scope, identify, and prioritize requirements. Report against service levels by measuring how successful the team performs against key performance metrics. Ensure the on-time, on-budget, and quality “development” of fit-for-purpose business-enabling solutions through internal development, alternative delivery capabilities or managed service providers. Requirements/Education Typically requires 15 years of relevant experience with a bachelor’s degree or 12 years with an advanced degree. Requires 15-20 years of experience as a Technologist engaging with and delivering for SAP Global Planning (PP, APO (gATP/aATP/SNP), IBP (SOP/DP/ IO/R&S), PPDS), and working knowledge of SAP WM/EWM, SAP Ariba and SAP MM, 5 years of management experience is preferred. Deep knowledge and understanding of Supply Chain Planning and Manufacturing in Life-Sciences, Medical Devices, or High-Tech industries. Experience architecting and delivering business enabling technologies supporting ERP, preferably with SAP ECC and/or S/4. Ability to travel onsite as needed. Availability to work west coast and international time zones. Working experience and knowledge in IT solution delivery using delivery approaches including engineering forward in-house and external development via managed services providers. Exceptional interpersonal skills and demonstrated experience establishing and fostering relationships with business partners and teams, as well as supporting informational technology organizations. Demonstrated relationship savvy in building effective trusted advisor relationships with business partners and IT, leveraging effective relationship-building, negotiation, mediation and influencing skills. Understanding and experience with IT Operating models including product and capability centric. Strong financial, analytical, and problem-solving skills Ability to evolve with a rapidly changing environment and anticipate changes in technology. Experience summarizing and presenting findings and challenges to senior level executives. Able to negotiate demand with business partners. Results focused with a track record of delivery across simultaneous projects and teams. Demonstrated ability to lead through uncertainty, show flexibility and adapt to change. Demonstrated agility in resolving conflict and helping bring issues to positive and impactful. Core Job Summary Core Job Summary Position Summary: Provides leadership for those involved in the development, design and optimization of one or more information technology and systems functions supporting company business processes and technical information systems platforms. Responsibilities include, but are not limited to, analysis, selection and modification of enterprise systems, application software, installation of network hardware/software and database management. Provides direction for the effort required to protect the company’s data, tools and information systems. Ensures infrastructure architecture standards maximize efficiency and support platform compatibility. Usually requires subject matter knowledge of user group for practical application of system characteristics. Coordinates delivery of services to user groups and ensures IT service is uninterrupted. Typically focused on internal IT service delivery for employees, but may have an external client focus if involved with company-hosted, web-enabled, or outsourced solutions delivery. Changes to individual responsibilities may occur due to business needs and other related duties may be assigned. Scope Of Responsibilities Participates with other senior leaders to establish strategic plans and objectives for a functional area or integrated department. Makes final decisions on functional matters and ensures operational effectiveness. Develops, modifies, and executes company policies that have enterprise-wide effect. Works on highly complex assignments where problems are not clearly defined, and fundamental principles do not fully apply. Erroneous decisions may cause critical delay in accomplishing long-term goals and directly impact the success of a function or multiple departments. Regularly interacts with senior management, executives and/or major customers. Reconciles multiple stakeholder views to drive business results. Interactions frequently involve special skills, such as negotiating matters of significance to the organization. Directs the activities of a functional area or integrated department through lower management. Leads team(s) to develop new methods and solve complex matters and has overall control of planning, staffing, budgeting, and managing expense priorities. Experience/Education Typically requires a Bachelor’s degree and a minimum of 15 years of related experience, with 10+ years of Management experience. Illumina believes that everyone has the ability to make an impact, and we are proud to be an equal opportunity employer committed to providing employment opportunity regardless of sex, race, creed, color, gender, religion, marital status, domestic partner status, age, national origin or ancestry, physical or mental disability, medical condition, sexual orientation, pregnancy, military or veteran status, citizenship status, and genetic information. Show more Show less

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0 years

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Bengaluru, Karnataka, India

On-site

Job Description JD : Must have skills. Payment Domain Expertise, MUST - Knowledge on MT and MX Message, Basics of SQL, and Java Specific skillset on MTS and UPF knowledge. Payment domain expertise, knowledge on MT and MX messages Job Description - Grade Specific JD : Must have skills. Payment Domain Expertise, MUST - Knowledge on MT and MX Message, Basics of SQL, and Java Specific skillset on MTS and UPF knowledge. Payment domain expertise, knowledge on MT and MX messages Skills (competencies) Abstract Thinking Active Listening Agile (Software Development Framework) Analytical Thinking Backlog Grooming Business Architecture Modeling Business Process Modeling (e.g. BPMN) Change Management Coaching Collaboration Commercial Acumen Conceptual Data Modeling Conflict Management Confluence Critical Thinking CxO Conversations Data Analysis Data Requirements Management Decision-Making Emotional Intelligence Enterprise Architecture Modelling Facilitation Functional IT Architecture Modelling Giving Feedback Google Cloud Platform (GCP) (Cloud Platform) Influencing Innovation Jira Mediation Mentoring Microsoft Office Motivation Negotiation Networking Power BI Presentation skills Prioritization Problem Solving Project Governance Project Management Project Planning Qlik Relationship-Building Requirements Gathering Risk Management Scope Management SQL Stakeholder Management Story Mapping Storytelling Strategic Management Strategic tThinking SWOT Analysis Systems Requirement Analysis (or Management) Tableau Trusted Advisor UI-Design / Wireframing UML User Journey User Research Verbal Communication Written Communication Show more Show less

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10.0 - 15.0 years

0 Lacs

Greater Delhi Area

On-site

Job Purpose: Lead the post-contract monitoring team, overseeing contracts from award to termination or closure. Develop and implement a robust contract compliance monitoring and governance framework. Ensure the effective implementation of Contract Lifecycle Management (CLM) policies and tools across the organization by enhancing the capability of business contract managers. Reporting Structure: This position will report to the Group Contract & Compliance Head. Key Accountabilities: Ensuring Compliance with Contractual Terms & Conditions Collaborate with business users to ensure adherence to contract KPIs, SLAs, timelines, and deliverables. Provide proactive reminders to business owners and relevant stakeholders regarding contract activities and obligations. Conduct periodic reviews with business teams to ensure compliance with contractual terms and SLA/KPI tracking. Identify instances where penalties should be applied for non-compliance. Monitoring and Reporting Develop dashboards to track contract compliance and prepare reports on non-compliance. Provide management with insights on contracts under administration, delegation of authority (DOA), SLA tracking, deviations, deliverables, timelines, and obligations. Enhancing CLM Tool Effectiveness Oversee the efficient use of CLM tools for tracking contracts, obligations, and SLA/KPIs. Ensure integration of CLM tools with other tracking systems. Support key stakeholders in understanding obligations to ensure proper tracking and fulfillment. Improving Contract Compliance Processes Identify opportunities to enhance existing compliance processes and implement necessary improvements. Develop and enforce policies and procedures for post-contract compliance, aligned with company policies, supplier/customer requirements, regulatory bodies, and strategic execution goals. Provide leadership and guidance on contract-related matters to cross-functional teams. Proactively investigate and recommend process improvements to streamline contract compliance processes. Dispute Resolution and Risk Management Support business teams in resolving disputes and crises through negotiation and mediation techniques. Assist legal, finance, and business teams in handling dispute resolution, litigation, and arbitration proceedings. Maintain communication with legal and finance teams regarding major claims and critical developments during contract execution. People Management & Team Leadership Build and lead a high-performing team, fostering a culture of accountability, continuous improvement, and innovation. Stakeholder Interaction: Internal: Procurement, Legal, Finance, Operations, and Business teams across various sectors such as infrastructure, energy, and related industries. External: Interaction with vendors, clients, and government stakeholders may be required alongside internal teams. Qualifications & Experience: Chartered Accountant/Master’s in Business Administration/Engineering/Economics/Law. 10-15 years of experience in contract administration and compliance. Experience in industries such as infrastructure, energy, or related fields is preferred. Working knowledge of contracts executed under common law/Indian law. Additional certifications in Contract Compliance Management would be an advantage. Show more Show less

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17.0 years

0 Lacs

Bengaluru, Karnataka, India

On-site

Overview Annalect is currently seeking a Associate Director - Delivery to join our Technology team. We are seeking passionate individuals eager for personal and professional growth within our supportive and collaborative culture. In this dynamic role, you will work closely with the executive team, strategic leaders, engineering teams and Product Managers to deliver impactful projects aligned with business objectives, while driving Agile Methodology and Scrum practices. You will be responsible for the delivery of the project(s) on time, managing one more account/portfolio within scope, and within budget while managing risks, quality standards, and client expectations. Join us for a journey of growth, collaboration, and innovation in a role where your skills and passions can truly shine. Responsibilities Oversee program changes from inception to successful implementation. Evaluating and assessing the programs' strengths and weaknesses. Monitoring projects and overseeing project managers to ensure goals are met. Working with the sponsors and Product team to improve strategies for implementation and availability of functions. Convert Technical specifications, along with the LoE (in conjunction with inputs from Product and Solution Architect), to SoW and milestone delivery schedules. Monitoring of resource allocations and performance - Ensure teams have the necessary resources for project completion, Highlight any resource concerns or gaps to senior leadership. Manage Program schedule and scope, define KPIs for defining success and measurements. Maintain effective communication and reporting to stakeholders, Manage expectations of internal and external stakeholders and communicate project updates effectively. Manage promotion of platform releases to assigned clients. Manages risks to the successful completion of the project. Identifies, classifies, prioritizes, mitigates, and develops contingency plans for risks appropriately. Manage change plan for program based on original requirements via constant feedback loop from stakeholders Ensure high throughput of development teams by preparing risk forecast models identifying potential issues and roadblocks and working on preventing or eliminating them. Support continuous improvement initiatives and suggest refinements to existing processes. Clarifying product requirements and client needs, driving product implementation following its vision, working closely with engineering and product team to ensure that the clients are happy. Regularly connect with Delivery Senior Leadership to discuss the performance of the portfolio(s) and various tracks. Provide updates on the strengths and weaknesses of teams and how we can improve the operations of tracks and resources. Review progress of assigned delivery improvement efforts and goals. Own and manage Jira Enterprise roadmap for assigned tracks. Ensure that each team has their work aligned with Product vision and strategy. Provide regular updates on completed vs remaining efforts for assigned teams and any other planning and roadmap changes that require leadership's attention. Grow healthy "Be the client" culture in a team. Create environment for growth of development team competencies and expertise via collaboration with a tech lead role representative. Running people management practices: performance management, goals setting - SMART, Objective Key Results (OKR); feedback giving, Talent Management Framework (TDF), etc. Driving key strategic initiatives with product and engineering heads. Qualifications 17-18 years of overall SDLC experience, with 15+ years of being dedicated, full-time Project Manager of teams 50+ and managing at least one Account. Program Management Professional Solid agile experience in software development. Previous experience of managing multiple teams. Strong mediation and negotiation skills. Experience in managing both Product Development and/or Professional Services teams. Working experience with European/USA clients. Advanced level of skills in Jira/Confluence. Knowledgeable in technology. Previous experience of working with web products (.NET web products and AWS services is a strong plus). Business and System Analysis skills. Show more Show less

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5.0 years

0 Lacs

Pune, Maharashtra, India

On-site

Hello visionary! We empower our people to stay resilient and relevant in a constantly changing world. We’re looking for people who are always searching for creative ways to grow and learn. People who want to make a real impact, now and in the future. Does that sound like you? Then it seems like you’d make a great addition to our vibrant international team. We are looking for an ATC Architect – Technical Sub System Manager CBTC - Railway Infrastructure You’ll make a difference by: As Technical Manager / Architect for ATC in CBTC Projects you will be responsible for: Work assignments: Responsibility for the technical management of Engineering activities in ATC for CBTC Systems.: Ensuring economic success and (internal) customer satisfaction for ATC domain in CBTC application projects. Carrying the responsibility for the project ATC architecture, application scope, both technical and commercial. Representation of the application scope within the project towards the PM and customer, whilst reporting to the line management (group lead). Application planning and controlling: For ATC scope in CBTC projects determination of the comprehensive project objectives from the Contract, Project Management and Product documents. Preparation of the project planning and delivery of project documents. Ensuring compliance with defined procedures/processes.. Application implementation: Coordination of the complex application implementation with international partners. Ensuring that the application goals defined with the technical management, project management and all project participants are achieved. Exploration of further business opportunities: Identification and exploitation of additional business opportunities during project implementation, e.g. identifying Change Requests or extending the scope towards generic application work packages. Leadership: Technical leadership of the CBTC ATC team including resource planning and coordination with the organizational units involved. Managing following team setup: Design, Interface, and Engineering Input clarification with customer and rolling stock supplier Interfacing/Clarification with overall System Manager for ATC Architecture, Engineering and independent safety assessor Scope clarification, Design/Engineering planning and resource allocation of Software and hardware engineering Evaluation of customer, rolling stock and internal requirements towards establishing suitable project specific solution and requirements engineering/compliance Have performed hands on design engineering activities for Hardware & Software engineering for wayside and onboard ATC CBTC subsystem and system engineering toward evaluation of operational scenarios, requirements, and interfaces. Detailed knowhow on onboard CBTC ATC architecture, interface with rolling stock including mounting information for components like Cabinets, Antenna and Speed sensors Preparation of detailed design documentation and Safety Application Rules (SAR) evidence report Understanding of other subsystem like Interlocking, ATS, Communication and Diagnostic Systems Knowledge on Test Management and Validation Supporting installation and tests activities/teams onsite Knowledge of Projects Support functions (RM/DM/CM) and Quality Management Knowledge of Project Management principles towards planning, scheduling and budget controlling. This role for technical management involves focus on engineering activities with 80% efforts and also management of team/cost/schedule approximately 20% efforts. We don’t need superheroes, just super minds. Degree in electrical engineering or systems engineering preferably with railway specific specialization Professional experience of minimum 5 years in railway transportation systems as Architect / (System) Engineering Design in ATC for CBTC domain Performed hands on design engineering activities for Hardware & Software engineering for wayside and onboard ATC CBTC subsystem besides evaluation of operational scenarios, requirements, and interfaces Knowledge of project management principles for project realization and Project executions covering activities like customer interfacing, scope clarification, Design/Engineering planning and resource allocation Fluent English essential both written and oral, knowledge of German is an asset Independent and structured approach to work Team leadership and mediation skills between teams This role is based in Pune. You’ll also get to visit other locations in India and beyond, so you’ll need to go where this journey takes you. In return, you’ll get the chance to work with teams impacting entire cities, countries – and the shape of things to come. Join us and be yourself! We value your unique identity and perspective and are fully committed to providing equitable opportunities and building a workplace that reflects the diversity of society. Come bring your authentic self and create a better tomorrow with us. Find out more about Mobility at: https://new.siemens.com/in/en/products/mobility.html and about Siemens careers at: www.siemens.com/careers Show more Show less

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12.0 years

0 Lacs

Bengaluru, Karnataka, India

On-site

Program Manager Job Description What You'll Do Seeking a strategic Program Manager to lead cross-functional Customer Experience programs with a goal of instilling coordination, organization, and transparency. You will work with partners to define scope, verify outcomes, validate associated metrics, reporting and communications requirements, bring together and influence required action and next steps -- ultimately driving forward a broad matrix developed team, playing either a leading or contributing role as required. You will initiate and define programs: Conduct needs analysis (understand root cause); establish vision and define high level strategy for program implementation; link to organization and company goals and strategies. You ensure that there is a firm understanding of how to demonstrate that success has been derived from actions taken in addition to measurable outcomes. You possess a keen understanding of analytics/metrics and interpret from available metrics a measure of impact. You can influence and build relationships in a cross-functional setting. You can cut through the noise and distil the most important elements of a program that will bring us success. You can spot weak areas in a program and work with the teams to either eliminate or improve those areas. You can synthesize overall impact and benefit from across this multi-track effort and communicate purpose, findings, progress, and next steps in a way that resonates with senior executives and partners. Who You'll Work With This role is within Global Delivery, Strategy & Operations (Programs Team). You will partner with Leaders to drive cross-functional solutions that improve the customer experience and Cisco business outcomes. You will work directly with senior and Operations leaders to ensure the organization takes an effective, coordinated, and productive approach to our most critical initiatives. Who You Are Handle large or strategic projects or multiple projects Build program timelines and plans with financial, resource and material requirements Build and lead cross-functional, geographically dispersed teams to develop and execute action plans to address critical situations. Develop and present proposals and negotiate final agreements Build professional written and verbal communications of sophisticated situations, findings, and resolution plans in succinct, executive language. Interact with multiple executives who may have conflicting business priorities. Provide leadership with insight and learning through a combination of data analysis and cross-functional interviews. Deliver on-time results: meet achievements and target completion or release dates Ensure quality of program delivery: consistent communications and reporting, effective and detailed mitigation of risk, issue resolution, and scope management Drive partner satisfaction: meet/go above and beyond set by partners; ‘adoption’ of program end-product and/or service(s) Partner cross-functionally: successful alignment, integration of relevant program components, silo-busting Minimum Qualifications 12+ years of project management experience Demonstrate a strong sense of ownership and initiative High degree of competency communicating and influencing senior leadership. Proactive, strategic problem solver with the ability to anticipate opportunities and spot risks. Ability to work across functional, geographical and cultural boundaries. Build and maintain successful business partnerships at an individual and team level. Independent worker who possesses sound time management skills and the ability to prioritize tasks and responsibilities. Mediation, arbitration and negotiation skills to resolve conflicting views and set team direction PMP, Lean Six Sigma or Agile Certifications are a plus. Skills: risk management,leadership,pmp,project management,management,data analysis,lean sigma,projects,negotiation,customer,team leadership,communications,communication,program implementation,cross-functional collaboration,metrics interpretation,problem solving,customer experience Show more Show less

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