614 Mediation Jobs - Page 2

Role Overview: As the Company Secretary at NxtWave, you will occupy a pivotal leadership role, interfacing with the board of directors and senior management to ensure adherence to statutory obligations, corporate governance standards, and the legal frameworks underpinning our operations. Your expertise in corporate law, compliance, and governance, combined with your ability to provide high-level strategic insights, will be essential as we navigate the complexities of scaling a disruptive ed-tech organization. This role demands a meticulous, proactive professional capable of seamlessly balancing corporate secretarial duties with complex legal responsibilities. Key Responsibilities: Corporate Secretarial & Governance: a. Compliance Management: Ensure NxtWave s compliance with the Companies Act, SEBI regulations, FEMA, and other corporate laws. Monitor and update policies in line with legal changes. Maintain a compliance calendar for timely filings and disclosures with ROC and MCA. Adhere to Secretarial Standards (ICSI). 1. Governance and Board Support: Act as custodian of corporate governance, ensuring high standards of compliance, transparency, and responsibility. Organize Board, AGM, and committee meetings, preparing agendas, notices, resolutions, and minutes. Advise the Board on governance practices, emerging trends, and statutory duties. Facilitate communication with shareholders and regulators. Manage director appointments, resignations, and corporate actions, ensuring timely filings of reports and compliance certificates. 2. Statutory Registers and Records: Maintain and update statutory registers (Members, Directors, Charges, Shareholding, etc.), ensuring records are audit-ready and in compliance. 3. Corporate Restructuring: Advise on corporate restructuring, mergers, acquisitions, joint ventures, and business initiatives. Handle compliance, documentation, and regulatory approvals for company incorporation and structuring. 4. FEMA Compliance & International Operations: Ensure cross-border transactions and investments comply with FEMA and international standards. Manage compliance for inbound/outbound investments and advise on regulatory requirements for overseas operations and partnerships. Legal & Regulatory Functions: 1. Contract Management & Negotiation: Lead the drafting, review, negotiation, and execution of contracts, MoUs, and agreements with external stakeholders (vendors, clients, contractors), ensuring protection of NxtWave s interests. Negotiate to minimize legal and financial risks, ensuring favorable outcomes. Conduct thorough legal reviews and risk analyses to safeguard the company's position. 2. Mergers, Acquisitions, & Strategic Investments: Lead due diligence, deal structuring, and manage legal complexities in mergers, acquisitions, and strategic investments. Provide support for investment rounds, ensuring compliance with venture capital/private equity regulations and assist with shareholder agreements. Oversee transaction documentation, including share purchase and asset purchase agreements. 3. Dispute Resolution & Litigation Management: Oversee legal disputes, litigation, and arbitration, ensuring effective resolution and minimal business disruption. Coordinate with external legal advisors to manage strategy and representation. Lead the resolution of commercial disputes through mediation, arbitration, or court proceedings as needed. 4. Strategic & Leadership Functions: Regulatory Affairs & Strategic Insights: Update senior management and the Board on evolving laws, regulations, and industry trends, highlighting their impact on business operations. Team Leadership & Cross-functional Collaboration: Lead legal and secretarial functions, mentor staff, and ensure alignment with compliance obligations. Collaborate with HR, Finance, Marketing, Operations, and Product teams to address legal and regulatory concerns, ensuring alignment with governance frameworks. Training & Compliance Culture: Conduct legal compliance and corporate governance training for internal teams, promoting a culture of compliance across the organization. Desired Qualifications and Skills: Qualified Company Secretary (CS) from the Institute of Company Secretaries of India (ICSI). LLB/LLM from a reputable university, with a stellar academic track record. A minimum of 1+ years in a corporate secretarial and legal capacity, ideally within the technology, education, or startup ecosystems. Deep understanding of corporate governance frameworks, SEBI regulations, FEMA, labor laws, and intellectual property rights. A proactive and solutions-oriented mindset, capable of managing a diverse range of legal and compliance matters in a dynamic, fast-paced environment.

GE Healthcare Healthcare Global Law & Policy Category Legal Senior Level Job Id R4027456 Relocation Assistance Yes Location Bengaluru, Karnataka, India, 560066 Job Description Summary Jobs that have leadership responsibility for the full scope of legal function within the business, manage multiple Job Families within this function including Corporate Social Responsibility, Enterprise Risk Management (ERM) and JV board governance. Typical job within a job family of this type might include General Counsel, and sit at a P&L or sub P&L level of the organization. Interprets internal and external business challenges and recommends best practices to improve products, processes or services. Utilizes understanding of industry trends to inform decision making process. Job Description Roles and Responsibilities Strategic Leadership Provides strategic leadership for the organization’s legal function, operating at the enterprise level. Responsible for setting legal strategy, ensuring compliance, managing legal risk, and advising senior leadership on complex legal matters. Recognized as a subject matter expert and emerging thought leader within the organization. Plays a key role in ensuring functional excellence & fostering cross-functional collaboration to support business objectives. Plays a pivotal role in shaping legal strategy and policy within a specific business unit, segment & functional area. This position holds significant influence over budgetary decisions and operates within established functional policies. The role contributes to the development and refinement of operational guidelines and legal policies on critical matters impacting the business. Leads others to address complex problems, evaluating quality of information received. Uses multiple internal and external resources outside of own function to help arrive at a decision. Keeps oneself and team abreast of latest revisions and amendments to legal frameworks. Applies strong analytical acumen to assess the quality and reliability of diverse information sources. Draws on a wide network of internal stakeholders and external experts to support informed, strategic legal decision-making. Provides leadership to the legal team demonstrating, strong talent management capabilities, including attracting, developing, and retaining high-performing legal talent. The incumbent will also carry Directorship responsibility for GE BE Pvt Limited ( GE Joint Venture with Bharat Electronics Limited) Enterprise Risk Management (ERMC) Create and maintain overall structure for managing enterprise risk, including policies, procedures, and tools and lead implementation of ERMC framework across the organization. Identifying potential risks (both threats and opportunities) across the organization and assessing their likelihood and potential impact. Developing and implementing strategies to reduce the likelihood or impact of risks, and continuously monitoring the effectiveness of those strategies. Ensuring that risk management activities are aligned with the organization's overall strategic goals and objectives. Partnering with various business units and functions to ensure a consistent and coordinated approach to risk management. Communicating risk information to relevant stakeholders, including senior management and the board of directors. Corporate Social Responsibility Developing and implementing comprehensive CSR strategies that align with the company’s mission, values and business objectives. Managing and overseeing CSR programs and initiatives, including sustainability projects, community outreach and philanthropic activities. Collaborating with internal (Board, CSR committee, management) and external stakeholders (NGO, Governmental Institutions) to identify and address social, environmental and ethical issues relevant to the business. Monitoring and evaluating the impact of CSR initiatives, providing regular reports and recommendations to senior management. Ensuring compliance with relevant regulations, standards and best practices in corporate social responsibility. Promoting awareness and engagement in CSR activities among employees and the broader community. Representing the company at CSR-related events, conferences and forums to enhance our reputation and build partnerships. Accountability for Wipro GE Healthcare Joint Venture Governance Structure As Legal Counsel for Wipro GE Healthcare and it’s subsidiaries and GE Healthcare’s other subsidiaries in South Asia the incumbent shall - Provides all forms of legal oversight and guidance, ensuring the joint venture operates within legal and regulatory frameworks while protecting its interests. Provide leadership to ensure high standards of corporate governance, works closely with the joint venture's leadership team, and shareholders/parent companies Drafting, reviewing, and negotiating the JV agreement and other related contracts (e.g., operating agreements, supply agreements, financing agreements). Ensuring the JV complies with all applicable laws and regulations, and that its corporate governance structure (e.g., board composition, decision-making processes) is sound, and complies with joint venture agreements and related documents in spirit & in letter. Identifying and mitigating legal risks associated with the JV, including potential disputes with partners or third parties Handling any legal disputes that may arise between the JV partners or with external parties, potentially through negotiation, mediation, or litigation. Maintaining positive relationships with the JV partners and acting as a trusted legal advisor to them. Required Qualifications For roles outside of the USA- This role requires significant experience in the Legal & Functional Management. Knowledge level is comparable to a Master's degree from an accredited university or college ( or a high school diploma with relevant experience). For roles in USA - Master's degree from an accredited university or college (or a high school diploma / GED with at least 15 years of experience Desired Characteristics Strong oral and written communication skills. Strong interpersonal and leadership skills. Demonstrated ability to analyze and resolve problems. Demonstrated ability to lead programs / projects. Ability to document, plan, market, and execute programs. Established project management skills. Additional Information Relocation Assistance Provided: Yes

All Levels – Comms & Media – Non-Networks Join our team in Strategy & Consulting Global Network to find endless opportunities and solve our clients' toughest challenges, as you work with exceptional people, the latest tech and leading companies across industries. Practice: Comms & Media, Industry Consulting, S&C Global Network (GN) I Areas of Work: Non-Networks | Level: Manager & Sr Manager | Location: Delhi, Gurgaon, Mumbai, Bangalore, Pune, Hyderabad | Years of Exp: 8- 15 years Explore an Exciting Career at Accenture Are you an outcome-oriented problem solver? Do you enjoy working on transformation strategies for global clients? Does working in an inclusive and collaborative environment spark your interest? Then, Accenture Strategy and Consulting is the right place for you to explore limitless possibilities. Comms & Media (C&M) is one of the Industry Practices within Accenture’s S&C Global Network (GN) team. It focuses in serving clients across specific Industries – Communications, Media & Entertainment. Communications – Focuses primarily on industries related with telecommunications and information & communication technology (ICT). This dynamic team serves most of the world’s leading wireline, wireless, cable and satellite communications and service providers. Media & Entertainment – Focuses on industries like broadcast, entertainment, print and publishing. Globally, Accenture Comms & Media practice works to develop value growth strategies for its clients, who are top-notch organizations, and help improve their offers and go-to-market performance and maximize organizational effectiveness. We work on end-to-end projects delivering management and technology consultancy to help our clients achieve greater profitability, quality, and reliability. From multi-year major systems integration transformation deals to shorter more agile engagements, we have a rapidly expanding portfolio of hyper-growth clients and an increasing footprint with next-gen technology and industry practices, with the following requirements: Deep expertise in one or more Telecom Domains such as Cloud BSS, Telco on Cloud, AI/GenAI, Customer Experience, SMB, Order Management & Billing for B2B / B2C Client facing experience working directly or indirectly with North America ICT clients; preferably international Onsite experience Lead delivery of small to medium-size teams to deliver management consulting projects for North America clients. Lead innovation transformation programs and process enablement for our clients Take responsibility within Comms & Media industry group or across the Products group, help build the practice, track metrics, and so on. Develop assets and methodologies, point-of-view, research, or white papers for use by the team and larger community. Support North America sales team to identify and win potential opportunities within the practice. Help in drafting proposals as an expert for domain areas. Lead proposals, business development efforts and coordinate with other colleagues to create consensus-driven deliverables. Understand customer needs and translate them to business requirements, business process flows and functional requirements Experience to engage with stakeholders independently Execute a transformational change plan aligned with client’s business strategy and context for change. Engage stakeholders in the change journey and build commitment for change. Bring your best skills forward to excel in the role: Skills in one or more Telecom areas Should have an excellent knowledge on various BSS modules and Telco Journeys such as CRM, Order Management, Billing, Mediation, Provisioning, Collections, Channels, Customer Care, Lead to Cash Digital Transformation - Proven experience in Strategy, Innovation and Digital initiatives across Digital Maturity models, CSPs Operating model, Innovation Barometers, Intelligent operations for CSPs and other related areas Cloud BSS - Determine the appropriate Cloud deployment model & design BSS journey to cloud strategies engineered to accelerate ROI and performance. Good to have knowledge of platforms like AWS, Azure, SFDC, GCP, ServiceNow Business Strategy - Leading/managing strategic initiatives and develop project plans, frame and conduct insightful analyses, identify solutions, and develop business cases and implementation plans for CSPs across the globe Transformation & Project Governance - Drive profitability and continued success though managing service quality, cost and leadership of the people delivering services across projects/ programs/portfolios of all scale Should have understanding of lean concepts and hands-on experience in delivering technology-driven business transformation projects using agile practices Experience in agile related tools like JIRA Confluence/Rally/MS Projects/VersionOne Certification profession in PSM/CSM/SAFe/ICP-ACC Skills in one or more roles Experience in the role of Functional Business Analyst, Product Owners, Process Designers, Service Designers, Scrum Masters, Program Delivery Managers Business Analysis - Gather requirements from business and prepared requirement documents. Propose solutions to the client based on gap analysis for the existing Telco platforms. Analyse large data to conduct analysis and present insights with visualisations Process Improvement - Understand issues with the current processes which can be resolved either through technology or process solutions and design detail level to-be process with all stakeholders Value Architect and Tracking - Create value driver trees to breakdown into value components of business objectives and value drivers Other Required Skills Communication and Presentation - Plan and deliver well-structured oral and written communications Structured Problem Solving - Help identify and structure key client challenges into hypotheses and conduct analyses to address the challenges Stakeholder Management - Manage mid-level to senior client leadership and lead conversations Impeccable team management skills with an ability to engage effectively with multiple stakeholders Strong program management skills Cross-cultural competence with an ability to thrive in a dynamic environment

Description Process & Client Service Management Team Supervision: Oversee daily activities of team members, ensuring timely and accurate completion of tasks. Guidance & Support: Provide coaching, mentorship, and constructive feedback to enhance employee performance and development. Communication Facilitation: Serve as a liaison between upper management and the team to ensure clear and effective communication. Resource Allocation: Ensure the team is equipped with the necessary tools, equipment, and resources to perform their duties efficiently. Leadership & Motivation: Inspire and lead the team to meet and exceed performance targets and organizational goals. Resource Management: Plan and manage resources effectively to optimize productivity and minimize waste. Recruitment Assistance: Support hiring processes including interviewing, onboarding, and training new team members. Compliance Oversight: Monitor adherence to company policies, standards, and regulatory requirements within the team. Reporting: Prepare and present regular reports on team performance, progress, and key metrics to management. Risk Management: Identify potential risks within projects or team operations and implement mitigation strategies. Continuous Improvement: Foster a culture of innovation by encouraging process improvements and operational excellence initiatives. Escalation Management: Handle escalations promptly by collaborating with stakeholders and leading root cause analysis to prevent recurrence. Process Improvement: Develop a deep understanding of technical processes to recommend and drive enhancements that support long-term operational efficiency. Project Management: Lead projects from initiation through completion, ensuring delivery within scope, schedule, budget, and quality standards. KPI Management Support the maintenance of process controls by monitoring Key Performance Indicator (KPI) metrics to ensure alignment with regulatory requirements and internal standards. Prioritize and organize tasks effectively in line with business objectives and priorities. Manage employee performance by regularly tracking progress, evaluating outcomes, and addressing any performance concerns proactively. Developing Talent Training and Development Identify training needs and oversee skill development for new and existing team members. Manage and monitor training programs, evaluate their effectiveness, and facilitate internal learning initiatives. Performance Management Conduct regular performance reviews, provide constructive feedback, and set development goals. Team Building Organize team-building activities to enhance team cohesion and morale. Conflict Management Address and resolve conflicts within the team promptly and effectively. Recruitment & Onboarding Participate in recruitment efforts, including interviewing candidates and onboarding new hires as needed. Employee Engagement Foster a positive work environment by engaging with team members and addressing their needs and concerns. Qualifications Skills: Client Relationship Management: Ability to maintain and nurture relationships Stakeholder Management: Collaborating with stakeholders to manage escalations. Technical Expertise: In-depth understanding of process technicalities. Teamwork: Ability to work effectively with various functional and advocacy teams. Communication: Strong verbal and written (Email writing) communication skills. Interpersonal Skills: Ability to build and maintain professional relationships. Strategic Alignment: Aligning service strategies with client objectives. Analytical Skills: Ability to analyse, interpret & drive KPI metrics. Organizational Skills: Prioritizing and organizing work according to business priorities. Problem-Solving: Effective in identifying and resolving issues. Continuous Improvement: Ability to recommend and drive process improvements. Project Planning: Ability to oversee projects from initiation to completion. Time Management: Ensuring projects are delivered on time and within budget. Coaching Skills: Ability to train and mentor team members. Supportive Leadership: Encouraging team members to pursue certifications. Feedback Skills: Providing constructive feedback. Goal Setting: Setting and monitoring development goals. Motivational Skills: Organizing activities to enhance team cohesion. Morale Building: Fostering a positive team environment. Mediation Skills: Addressing and resolving conflicts effectively. Empathy: Understanding and addressing team members' concerns. Interviewing Skills: Participating in the recruitment process. Engagement Strategies: Fostering a positive work environment. Active Listening: Engaging with team members to understand their needs. Knowledge Good working knowledge of Microsoft office Qualification Graduate Minimum bachelor’s degree required Certification on project management, advance visualization applications would be an advantage

Legal | Manager Manager Legal Advisor optimizing Risk with Modern Legal Solutions and safeguarding Searce's innovation through proactive dispute resolution and decisive litigation. What are we looking for real solver? Solver? Absolutely. But not the usual kind. We're searching for the architects of the audacious & the pioneers of the possible. If you're the type to dismantle assumptions, re-engineer ‘best practices,’ and build solutions that make the future possible NOW, then you're speaking our language. Improver. Solver. Futurist. Great sense of humor. ‘Possible. It is.’ Mindset. Compassionate collaborator. Bold experimenter. Tireless iterator. Natural creativity that doesn’t just challenge the norm, but solves to design what’s better. Thinks in systems. Solves at scale. This Isn’t for Everyone. But if you’re the kind who questions why things are done a certain way—and then identifies 3 better ways to do it — we’d love to chat with you. ______________________________________ Your Mission: The Role solving for better. You're the proactive legal backbone of our business, ensuring innovation thrives within a secure and compliant framework. This role isn't about passively reviewing documents; it's about actively shaping our future by identifying and neutralizing legal risks before they become roadblocks. Your mission is to seamlessly integrate legal foresight into every business decision. As a Directly Responsible Individual (DRI), you'll balance crucial business objectives with astute legal risk mitigation. You'll achieve this by leveraging your keen observation, analytical skills, and clear communication to solve differently, challenging the status quo in traditional legal approaches. You'll lead from initial legal due diligence to enabling our teams with modern technology and streamlined processes. This isn't your typical legal role. You'll be in the trenches with our teams, understanding their nuances and empowering them to move faster and more securely. You'll remain 100% accountable for the clarity of your legal interpretations, the robustness of protections, and the tangible reduction of legal risk. If you’re a business-savvy legal professional with the sharp mind of a strategist, the unwavering integrity of a guardian, and the collaborative spirit of an enabler—we've got a critical seat for you at the table. You're our proactive risk intelligence engine. You're not just a legal advisor. You're our proactive risk intelligence engine. ______________________________________ Your Responsibilities what you will wake up to solve. You're the proactive legal backbone of our business, ensuring innovation thrives within a secure and compliant framework. This role isn't about passively reviewing documents; it's about actively shaping our future by identifying and neutralizing legal risks before they become roadblocks. Your mission is to seamlessly integrate legal protection into our operational DNA, working hand-in-hand with diverse teams. You'll leverage your expertise to illuminate legal pathways and empower informed decision-making. Here’s how you'll make your mark: Strategic Risk Management & Advisory: Proactively identify, analyze, and strategically mitigate inherent legal risks (data privacy, IP, contracts, regulatory compliance) in business operations, new product development, and tech initiatives. Interpret & Apply Complex Laws: Provide clear, actionable interpretations of intricate laws and contractual terms, ensuring company-wide adherence and advising on their practical business implications. Validate & Optimize Legal Documents: Lead the review, drafting, and negotiation of diverse legal documents, ensuring they're robust, protect company interests, and align with business objectives. Business Enablement & Collaboration: Act as a key liaison, translating legal complexities into understandable business impacts. You'll also empower teams through education, fostering a culture of proactive risk management, and support strategic initiatives with critical legal counsel from inception. Modernization & Continuous Improvement: Champion and implement modern legal technologies (e.g., CLM, AI-driven research, e-discovery) to enhance efficiency, accuracy, and scalability. You'll continuously identify inefficiencies, designing smarter, streamlined solutions for faster, legally sound operations. Accountability & Impact: Own legal outcomes as the Directly Responsible Individual (DRI) for the integrity of legal advice and the effectiveness of risk mitigation. You'll track and communicate the impact of legal interventions, showing how proactive strategies contribute to business continuity, growth, and reputation. ______________________________________ Welcome to Searce The ‘process-first’, AI-native modern tech consultancy that's rewriting the rules. We don’t do traditional. As an engineering-led consultancy, we are dedicated to relentlessly improving the real business outcomes. Our solvers co-innovate with clients to futurify operations and make processes smarter, faster & better. We build alongside our clients. Not for the vanity metrics. But for the transformation to embed lasting competitive advantage for our clients. The result? Modern business reinvention, built on math, tech, and clarity of purpose ______________________________________ The DNA of a ‘Searcian’ superpowers we value. The ‘happier’ core happier-at-heart: h umble, a daptable, p ositive, p assionate, i nnovative, e xcellence-minded, r esponsible. happier-in-action: Not just a poster on the wall; It's how we make decisions, treat each other, show up for clients & hire or promote people. Thinks like a founder. Acts like an owner. Always in Beta: Relentless curiosity. Openness to learn, un-learn, and re-learn. Real Optimist: Views all setbacks as opportunities. Believes in truth over comfort. Ideas over titles. Learning over knowing. Embraces chaos with calm. Evolves faster than the market. Functional Skills Strategic Risk Mitigation: Proactively identify, assess, and mitigate complex legal/contractual risks across diverse operations & cutting-edge tech. Business-Integrated Legal Counsel: Translate legal concepts into actionable advice for business goals & leadership. Contractual Mastery & Negotiation: Advanced skills in drafting, interpreting, and negotiating legal documents for robust protections. Tech-Driven Legal Enablement & Optimization: Leverage modern legal tech/process improvements for efficiency, scale, and compliance. Cross-Functional Collaboration & Problem Solving: Build relationships, influence stakeholders, and dissect complex problems for practical solutions. Tech Superpowers Legal Tech Integration: Adept at leveraging AI-powered legal research & CLM for efficiency & insight. Data & Privacy Fluent: Understand data flows, cybersecurity, and privacy tech for precise governance and compliance advice. Cloud & AI Literacy: Grasp cloud/AI/ML concepts, identifying legal risks and providing practical guidance. Digital Risk Assessment & Automation: Analyze legal implications of emerging digital tech, translating risks to actionable advice; streamline workflows via automation. Experience & Relevance Legal Leadership (8+ Years): Extensive corporate legal/law firm experience (8+ years) in contractual review, risk mitigation, and astute legal counsel impacting business. Tech Sector Acumen (5+ Years): Demonstrated history (5+ years) operating within/advising tech companies (cloud, AI, data). Dispute Resolution & Strategic Advisory: Comprehensive knowledge of dispute resolution (mediation, arbitration, litigation) and proven ability to provide strategic, actionable legal advice. Risk Management Execution & Process Optimization: Strong track record in proactive risk mitigation, asset protection, and enhancing legal function efficiency through tech adoption. Bonus Points (you'll thrive if you have) Entrepreneurial Legal Mindset: High ownership and bias for action; sees legal challenges as impact opportunities. Global Legal Frameworks & Innovation: Experience with international laws and a track record of introducing novel legal solutions/technologies. "0 to 1" Legal Tech & Action Over Deliberation: Instrumental in building/scaling new legal functions/tools from scratch; defaults to solve, protect, deliver tangible outcomes; prioritizes impact. ______________________________________ Join the ‘real solvers’ ready to futurify? If you are excited by the possibilities of what an AI-native engineering-led, modern tech consultancy can do to futurify businesses, apply here and experience the ‘ Art of the possible ’. Don’t Just Send a Resume. Send a Statement.

Job Description Accountable for end-to-end procurement related to services, products, and materials towards Customer Team/Customer Office and customer/project requirements from bid phase until project closing (pre-& post-sales). Responsible for supplier selection, negotiations, and contracting during pre-sales in line with Procurement Category strategy and post-sales monitor supplier capacity, escalation level regarding supplier performance or major contractual disputes and develop/execute project cost baseline improvement Single point of contact for Customer Business Team/Customer Team on procurement topics, ensuring all procurement activities meet all relevant regulatory and legal requirements, including Sarbanes-Oxley Act (SOX). How You Will Contribute And What You Will Learn Pre-sales to Project closing engagement - Accountable and responsible from bid phase until project closing for all Project Procurement activities Drive Procurement activities - Analyse supply market and drive associated procurement activities with other Procurement stakeholders towards the Customer Team. Supplier base decision – Communicates final supplier base decisions to relevant stakeholders in Delivery Support - Participate in Supplier selection, negotiations, and contracting for the agreed category areas along with the Strategic Market Procurement Manager & Customer Manager. Compliance: Ensures compliance with all relevant regulatory and legal requirements, including Sarbanes-Oxley Act (SOX) and related procurement policies at the Delivery level Market Inputs - Provides input for category management and ensures category and supplier strategy implementation in the projects. Creates and maintains Project Procurement Plans Supplier Manager - Is the supplier manager for local suppliers for all relevant Strategic Relations - Maintain strategic relationships with project suppliers Conflict Management - Mediation and dispute handling between project suppliers and stakeholders Coaching - Supporting and coaching the pooled Circle Regional Procurement Managers for a fast engagement and during the rollout Key Skills And Experience You have: Bachelor's degree with 12-15 years' experience in supplier base management for optimal resource allocation. Experience in supplier relationship management to enhance collaboration. An entrepreneurial mindset to identify and seize new opportunities. A customer-centric approach to understand and meet client needs. Proven negotiation skills to facilitate beneficial agreements. A solution-oriented attitude to effectively resolve issues. High integrity and adeptness in trust-building with stakeholders. Solid understanding of logistics processes to streamline operations. Familiarity with Nokia portfolio knowledge to leverage our products effectively. It would be nice if you also had: Skills in cost analysis and management to improve financial efficiency. Strong project management capabilities to lead initiatives successfully. Strong analytical skills to interpret data and drive decisions. Excellent problem-solving abilities to address complex challenges. About Us Come create the technology that helps the world act together Nokia is committed to innovation and technology leadership across mobile, fixed and cloud networks. Your career here will have a positive impact on people’s lives and will help us build the capabilities needed for a more productive, sustainable, and inclusive world. We challenge ourselves to create an inclusive way of working where we are open to new ideas, empowered to take risks and fearless to bring our authentic selves to work What we offer Nokia offers continuous learning opportunities, well-being programs to support you mentally and physically, opportunities to join and get supported by employee resource groups, mentoring programs and highly diverse teams with an inclusive culture where people thrive and are empowered. Nokia is committed to inclusion and is an equal opportunity employer Nokia has received the following recognitions for its commitment to inclusion & equality: One of the World’s Most Ethical Companies by Ethisphere Gender-Equality Index by Bloomberg Workplace Pride Global Benchmark At Nokia, we act inclusively and respect the uniqueness of people. Nokia’s employment decisions are made regardless of race, color, national or ethnic origin, religion, gender, sexual orientation, gender identity or expression, age, marital status, disability, protected veteran status or other characteristics protected by law. We are committed to a culture of inclusion built upon our core value of respect. Join us and be part of a company where you will feel included and empowered to succeed.

Company Description At Sevakh Global, we offer comprehensive services addressing conflicts for individuals, families, businesses, and governmental entities. Our experienced advisors provide legal guidance and strategic mediation, ensuring well-informed and compliant resolutions. We specialize in legal services, mediation, arbitration, and dispute resolution, with active operations in the United Kingdom, Middle East, and India. Confidentiality and exceptional client service are paramount in all we do, fostering strong relationships and positive outcomes for our clients. Role Description This is a full-time on-site Legal Research Internship based in Kakkanad, Ernakulam. The Legal Research Intern will be responsible for conducting comprehensive legal research, preparing legal documents, and supporting attorneys with case preparation. Interns will also be expected to analyze legal information, maintain organized records, and communicate findings effectively. Qualifications Proficiency in Legal Research and Law Strong Analytical Skills and capability in Legal Document Preparation Excellent Communication skills in both English and in Malayalam Attention to detail and ability to work independently Enrolled in or completion of a degree in Law or related field is preferred

About Us JOB DESCRIPTION SBI Card is a leading pure-play credit card issuer in India, offering a wide range of credit cards to cater to diverse customer needs. We are constantly innovating to meet the evolving financial needs of our customers, empowering them with digital currency for seamless payment experience and indulge in rewarding benefits. At SBI Card, the motto 'Make Life Simple' inspires every initiative, ensuring that customer convenience is at the forefront of all that we do. We are committed to building an environment where people can thrive and create a better future for everyone. SBI Card is proud to be an equal opportunity & inclusive employer and welcome employees without any discrimination on the grounds of race, color, gender, religion, creed, disability, sexual orientation, gender identity, marital status, caste etc. SBI Card is committed to fostering an inclusive and diverse workplace where all employees are treated equally with dignity and respect which makes it a promising place to work. Join us to shape the future of digital payment in India and unlock your full potential. What’s In It For YOU SBI Card truly lives by the work-life balance philosophy. We offer a robust wellness and wellbeing program to support mental and physical health of our employees Admirable work deserves to be rewarded. We have a well curated bouquet of rewards and recognition program for the employees Dynamic, Inclusive and Diverse team culture Gender Neutral Policy Inclusive Health Benefits for all - Medical Insurance, Personal Accidental, Group Term Life Insurance and Annual Health Checkup, Dental and OPD benefits Commitment to the overall development of an employee through comprehensive learning & development framework Role Purpose Manage channel partners handling tele calling responsibilities for the assigned Collections portfolio. Role Accountability Execute collection strategy for the site, track performance and give inputs to PM Monitor channel partner performance through a structured review mechanism and ensure appropriate capacity planning Review Portfolio both Qualitatively & Quantitatively at account/NRR/Region / Channel level in order to identify gaps/issues Strategise and segment portfolio churning on dialer prioritizing at various cuts in terms of Payment due date / Occupation segment / billing cycle / Geography / CM & NM / any new product-variants to improve efficiencies and performances Conduct call sampling across portfolio segments in line with the call listening framework and share observations on call and portfolio quality with concerned stakeholders Manage the uptime for all SBI Card collection systems at the vendor site to ensure uninterrupted production and coordinate with Internal stake holders to ensure business continuity in the event of downtime of vendor CRM / Dialer systems /Telecom resources Identify portfolio segments for initiation of legal approaches such as- Mediation, Conciliation, Lok Adalat and arbitration in order to extract on identified accounts and attend all camps as required Ensure Field-referral rates are in line with business-targets by identifying right sets of accounts for TC-retention as well as Field referral, adopting a segmented approach basis past delivery-trends Analyze action codes on daily basis and propose action plan to improve performance and right identification of field referral Ensure necessary training /certifications for tele calling staff in line with compliance requirements Conduct spot audits to ensure adherence to regulatory and internal guidelines on data security in all collection operations at channel partner sites Track performance of all agents on key performance metrics daily to identify any adverse trends either or performance or call-quality or in disciplined behavior e.g. frequent late-logins, uninformed/unplanned leaves, low TOS, non-adherence to compliance guidelines, etc. and take suitable remediation measures Manage agency payouts in line with the business SLA model and ensure billing within defined timelines; Keep track of accuracy in different components of agency payouts--Actual Headcount deployed; PRI Lines, Contest, Team Engagement, etc. Measures of Success Resolution Rate Normalisation Rate Roll back rate KP targets PLI penetration Money collected NFTE productivity Tele Retention rate NFTE training coverage Customer complaints volume Vendor SLA adherence No adverse observations in internal/external audits Process adherence as per MOU Technical Skills / Experience / Certifications Credit Card knowledge along with good understanding of Collection Processes Knowledge of dialer strategies Experience of managing large distributed vendor teams Competencies critical to the role Stakeholder Management Result Orientation Process Orientation Problem Solving Skills Qualification Post-Graduate/Graduate in any discipline Preferred Industry Credit Card

About Us JOB DESCRIPTION SBI Card is a leading pure-play credit card issuer in India, offering a wide range of credit cards to cater to diverse customer needs. We are constantly innovating to meet the evolving financial needs of our customers, empowering them with digital currency for seamless payment experience and indulge in rewarding benefits. At SBI Card, the motto 'Make Life Simple' inspires every initiative, ensuring that customer convenience is at the forefront of all that we do. We are committed to building an environment where people can thrive and create a better future for everyone. SBI Card is proud to be an equal opportunity & inclusive employer and welcome employees without any discrimination on the grounds of race, color, gender, religion, creed, disability, sexual orientation, gender identity, marital status, caste etc. SBI Card is committed to fostering an inclusive and diverse workplace where all employees are treated equally with dignity and respect which makes it a promising place to work. Join us to shape the future of digital payment in India and unlock your full potential. What’s In It For YOU SBI Card truly lives by the work-life balance philosophy. We offer a robust wellness and wellbeing program to support mental and physical health of our employees Admirable work deserves to be rewarded. We have a well curated bouquet of rewards and recognition program for the employees Dynamic, Inclusive and Diverse team culture Gender Neutral Policy Inclusive Health Benefits for all - Medical Insurance, Personal Accidental, Group Term Life Insurance and Annual Health Checkup, Dental and OPD benefits Commitment to the overall development of an employee through comprehensive learning & development framework Role Purpose Manage channel partners handling tele calling responsibilities for the assigned Collections portfolio. Role Accountability Execute collection strategy for the site, track performance and give inputs to PM Monitor channel partner performance through a structured review mechanism and ensure appropriate capacity planning Review Portfolio both Qualitatively & Quantitatively at account/NRR/Region / Channel level in order to identify gaps/issues Strategise and segment portfolio churning on dialer prioritizing at various cuts in terms of Payment due date / Occupation segment / billing cycle / Geography / CM & NM / any new product-variants to improve efficiencies and performances Conduct call sampling across portfolio segments in line with the call listening framework and share observations on call and portfolio quality with concerned stakeholders Manage the uptime for all SBI Card collection systems at the vendor site to ensure uninterrupted production and coordinate with Internal stake holders to ensure business continuity in the event of downtime of vendor CRM / Dialer systems /Telecom resources Identify portfolio segments for initiation of legal approaches such as- Mediation, Conciliation, Lok Adalat and arbitration in order to extract on identified accounts and attend all camps as required Ensure Field-referral rates are in line with business-targets by identifying right sets of accounts for TC-retention as well as Field referral, adopting a segmented approach basis past delivery-trends Analyze action codes on daily basis and propose action plan to improve performance and right identification of field referral Ensure necessary training /certifications for tele calling staff in line with compliance requirements Conduct spot audits to ensure adherence to regulatory and internal guidelines on data security in all collection operations at channel partner sites Track performance of all agents on key performance metrics daily to identify any adverse trends either or performance or call-quality or in disciplined behavior e.g. frequent late-logins, uninformed/unplanned leaves, low TOS, non-adherence to compliance guidelines, etc. and take suitable remediation measures Manage agency payouts in line with the business SLA model and ensure billing within defined timelines; Keep track of accuracy in different components of agency payouts--Actual Headcount deployed; PRI Lines, Contest, Team Engagement, etc. Measures of Success Resolution Rate Normalisation Rate Roll back rate KP targets PLI penetration Money collected NFTE productivity Tele Retention rate NFTE training coverage Customer complaints volume Vendor SLA adherence No adverse observations in internal/external audits Process adherence as per MOU Technical Skills / Experience / Certifications Credit Card knowledge along with good understanding of Collection Processes Knowledge of dialer strategies Experience of managing large distributed vendor teams Competencies critical to the role Stakeholder Management Result Orientation Process Orientation Problem Solving Skills Qualification Post-Graduate/Graduate in any discipline Preferred Industry Credit Card

About Us JOB DESCRIPTION SBI Card is a leading pure-play credit card issuer in India, offering a wide range of credit cards to cater to diverse customer needs. We are constantly innovating to meet the evolving financial needs of our customers, empowering them with digital currency for seamless payment experience and indulge in rewarding benefits. At SBI Card, the motto 'Make Life Simple' inspires every initiative, ensuring that customer convenience is at the forefront of all that we do. We are committed to building an environment where people can thrive and create a better future for everyone. SBI Card is proud to be an equal opportunity & inclusive employer and welcome employees without any discrimination on the grounds of race, color, gender, religion, creed, disability, sexual orientation, gender identity, marital status, caste etc. SBI Card is committed to fostering an inclusive and diverse workplace where all employees are treated equally with dignity and respect which makes it a promising place to work. Join us to shape the future of digital payment in India and unlock your full potential. What’s In It For YOU SBI Card truly lives by the work-life balance philosophy. We offer a robust wellness and wellbeing program to support mental and physical health of our employees Admirable work deserves to be rewarded. We have a well curated bouquet of rewards and recognition program for the employees Dynamic, Inclusive and Diverse team culture Gender Neutral Policy Inclusive Health Benefits for all - Medical Insurance, Personal Accidental, Group Term Life Insurance and Annual Health Checkup, Dental and OPD benefits Commitment to the overall development of an employee through comprehensive learning & development framework Role Purpose Responsible for managing the collection portfolio (One or Multiple Dues Stages) performance through a team of Vendor Managers, Team Leaders & Tele calling Agents. Role Accountability Formulate strategies for low performing segments/markets and implement the same with vendor sites Guide vendors to design a competitive incentive plan to ensure performance improvement Review Portfolio both Qualitatively & Quantitatively at account/NRR/Region/Channel level in order to identify gaps/issues/red flags and design solutions to fix root causes and highlight the same to relevant teams Share initial advisory with Strategy team on quality of overall portfolio or a particular segment thereof Liason with Strategy and Dialer teams to design appropriate call-service campaigns to cater to the changing needs in the portfolio with a view to ensure overall improvement in the portfolio-performances Identify portfolio segments for initiation of legal approaches such as- Mediation, Conciliation, Lok Adalat and Arbitration in order to extract on identified accounts and attend all camps as required Monitor channel partner performance through a structured review mechanism and ensure appropriate capacity planning and portfolio balancing amongst various channel partners Review all vendor productivity metrics to ensure accuracy in vendor payouts Ensure adherence to BCP guidelines and DR drill schedules across all channel partner sites Ensure necessary training /certifications for tele calling staff in line with compliance requirements Ensure adherence to cost targets in tele collections operations Stay abreast of any sudden actions (taken by regulator/Govt/any entity) which may have impact on portfolio performance and update concerned stakeholders in a timely manner Scan the market for industry best practices and analyze internal processes to identify and recommend enhancement opportunities Conduct spot audits to ensure adherence to regulatory and internal guidelines on data security in all collection operations at channel partner sites Ensure necessary training /certifications for tele calling staff in line with compliance requirements Measures of Success Flow rates as per MOU (into X to 150) Money collected Settlement Loss FTE/NFTE productivity PLI Penetration Tele Retention Rate FTE/NFTE training coverage Budget adherence in tele calling operations Customer complaints volume Cost reduction as per MOU Vendor SLA Adherence No adverse observations in internal/external audits Process adherence as per MOU Technical Skills / Experience / Certifications Credit Card knowledge along with good understanding of Collection Processes Knowledge of dialer strategies Experience of managing large distributed vendor teams Competencies critical to the role Stakeholder Management Result Orientation Analytical Ability Process Orientation Market Awareness Problem Solving Skills Qualification Post-Graduate / Graduate Degree in any discipline Preferred Industry FSI

About Us JOB DESCRIPTION SBI Card is a leading pure-play credit card issuer in India, offering a wide range of credit cards to cater to diverse customer needs. We are constantly innovating to meet the evolving financial needs of our customers, empowering them with digital currency for seamless payment experience and indulge in rewarding benefits. At SBI Card, the motto 'Make Life Simple' inspires every initiative, ensuring that customer convenience is at the forefront of all that we do. We are committed to building an environment where people can thrive and create a better future for everyone. SBI Card is proud to be an equal opportunity & inclusive employer and welcome employees without any discrimination on the grounds of race, color, gender, religion, creed, disability, sexual orientation, gender identity, marital status, caste etc. SBI Card is committed to fostering an inclusive and diverse workplace where all employees are treated equally with dignity and respect which makes it a promising place to work. Join us to shape the future of digital payment in India and unlock your full potential. What’s In It For YOU SBI Card truly lives by the work-life balance philosophy. We offer a robust wellness and wellbeing program to support mental and physical health of our employees Admirable work deserves to be rewarded. We have a well curated bouquet of rewards and recognition program for the employees Dynamic, Inclusive and Diverse team culture Gender Neutral Policy Inclusive Health Benefits for all - Medical Insurance, Personal Accidental, Group Term Life Insurance and Annual Health Checkup, Dental and OPD benefits Commitment to the overall development of an employee through comprehensive learning & development framework Role Purpose Manage channel partners handling tele calling responsibilities for the assigned Collections portfolio. Role Accountability Execute collection strategy for the site, track performance and give inputs to PM Monitor channel partner performance through a structured review mechanism and ensure appropriate capacity planning Review Portfolio both Qualitatively & Quantitatively at account/NRR/Region / Channel level in order to identify gaps/issues Strategise and segment portfolio churning on dialer prioritizing at various cuts in terms of Payment due date / Occupation segment / billing cycle / Geography / CM & NM / any new product-variants to improve efficiencies and performances Conduct call sampling across portfolio segments in line with the call listening framework and share observations on call and portfolio quality with concerned stakeholders Manage the uptime for all SBI Card collection systems at the vendor site to ensure uninterrupted production and coordinate with Internal stake holders to ensure business continuity in the event of downtime of vendor CRM / Dialer systems /Telecom resources Identify portfolio segments for initiation of legal approaches such as- Mediation, Conciliation, Lok Adalat and arbitration in order to extract on identified accounts and attend all camps as required Ensure Field-referral rates are in line with business-targets by identifying right sets of accounts for TC-retention as well as Field referral, adopting a segmented approach basis past delivery-trends Analyze action codes on daily basis and propose action plan to improve performance and right identification of field referral Ensure necessary training /certifications for tele calling staff in line with compliance requirements Conduct spot audits to ensure adherence to regulatory and internal guidelines on data security in all collection operations at channel partner sites Track performance of all agents on key performance metrics daily to identify any adverse trends either or performance or call-quality or in disciplined behavior e.g. frequent late-logins, uninformed/unplanned leaves, low TOS, non-adherence to compliance guidelines, etc. and take suitable remediation measures Manage agency payouts in line with the business SLA model and ensure billing within defined timelines; Keep track of accuracy in different components of agency payouts--Actual Headcount deployed; PRI Lines, Contest, Team Engagement, etc. Measures of Success Resolution Rate Normalisation Rate Roll back rate KP targets PLI penetration Money collected NFTE productivity Tele Retention rate NFTE training coverage Customer complaints volume Vendor SLA adherence No adverse observations in internal/external audits Process adherence as per MOU Technical Skills / Experience / Certifications Credit Card knowledge along with good understanding of Collection Processes Knowledge of dialer strategies Experience of managing large distributed vendor teams Competencies critical to the role Stakeholder Management Result Orientation Process Orientation Problem Solving Skills Qualification Post-Graduate/Graduate in any discipline Preferred Industry Credit Card

About Us JOB DESCRIPTION SBI Card is a leading pure-play credit card issuer in India, offering a wide range of credit cards to cater to diverse customer needs. We are constantly innovating to meet the evolving financial needs of our customers, empowering them with digital currency for seamless payment experience and indulge in rewarding benefits. At SBI Card, the motto 'Make Life Simple' inspires every initiative, ensuring that customer convenience is at the forefront of all that we do. We are committed to building an environment where people can thrive and create a better future for everyone. SBI Card is proud to be an equal opportunity & inclusive employer and welcome employees without any discrimination on the grounds of race, color, gender, religion, creed, disability, sexual orientation, gender identity, marital status, caste etc. SBI Card is committed to fostering an inclusive and diverse workplace where all employees are treated equally with dignity and respect which makes it a promising place to work. Join us to shape the future of digital payment in India and unlock your full potential. What’s In It For YOU SBI Card truly lives by the work-life balance philosophy. We offer a robust wellness and wellbeing program to support mental and physical health of our employees Admirable work deserves to be rewarded. We have a well curated bouquet of rewards and recognition program for the employees Dynamic, Inclusive and Diverse team culture Gender Neutral Policy Inclusive Health Benefits for all - Medical Insurance, Personal Accidental, Group Term Life Insurance and Annual Health Checkup, Dental and OPD benefits Commitment to the overall development of an employee through comprehensive learning & development framework Role Purpose Manage channel partners handling tele calling responsibilities for the assigned Collections portfolio. Role Accountability Execute collection strategy for the site, track performance and give inputs to PM Monitor channel partner performance through a structured review mechanism and ensure appropriate capacity planning Review Portfolio both Qualitatively & Quantitatively at account/NRR/Region / Channel level in order to identify gaps/issues Strategise and segment portfolio churning on dialer prioritizing at various cuts in terms of Payment due date / Occupation segment / billing cycle / Geography / CM & NM / any new product-variants to improve efficiencies and performances Conduct call sampling across portfolio segments in line with the call listening framework and share observations on call and portfolio quality with concerned stakeholders Manage the uptime for all SBI Card collection systems at the vendor site to ensure uninterrupted production and coordinate with Internal stake holders to ensure business continuity in the event of downtime of vendor CRM / Dialer systems /Telecom resources Identify portfolio segments for initiation of legal approaches such as- Mediation, Conciliation, Lok Adalat and arbitration in order to extract on identified accounts and attend all camps as required Ensure Field-referral rates are in line with business-targets by identifying right sets of accounts for TC-retention as well as Field referral, adopting a segmented approach basis past delivery-trends Analyze action codes on daily basis and propose action plan to improve performance and right identification of field referral Ensure necessary training /certifications for tele calling staff in line with compliance requirements Conduct spot audits to ensure adherence to regulatory and internal guidelines on data security in all collection operations at channel partner sites Track performance of all agents on key performance metrics daily to identify any adverse trends either or performance or call-quality or in disciplined behavior e.g. frequent late-logins, uninformed/unplanned leaves, low TOS, non-adherence to compliance guidelines, etc. and take suitable remediation measures Manage agency payouts in line with the business SLA model and ensure billing within defined timelines; Keep track of accuracy in different components of agency payouts--Actual Headcount deployed; PRI Lines, Contest, Team Engagement, etc. Measures of Success Resolution Rate Normalisation Rate Roll back rate KP targets PLI penetration Money collected NFTE productivity Tele Retention rate NFTE training coverage Customer complaints volume Vendor SLA adherence No adverse observations in internal/external audits Process adherence as per MOU Technical Skills / Experience / Certifications Credit Card knowledge along with good understanding of Collection Processes Knowledge of dialer strategies Experience of managing large distributed vendor teams Competencies critical to the role Stakeholder Management Result Orientation Process Orientation Problem Solving Skills Qualification Post-Graduate/Graduate in any discipline Preferred Industry Credit Card

About Us JOB DESCRIPTION SBI Card is a leading pure-play credit card issuer in India, offering a wide range of credit cards to cater to diverse customer needs. We are constantly innovating to meet the evolving financial needs of our customers, empowering them with digital currency for seamless payment experience and indulge in rewarding benefits. At SBI Card, the motto 'Make Life Simple' inspires every initiative, ensuring that customer convenience is at the forefront of all that we do. We are committed to building an environment where people can thrive and create a better future for everyone. SBI Card is proud to be an equal opportunity & inclusive employer and welcome employees without any discrimination on the grounds of race, color, gender, religion, creed, disability, sexual orientation, gender identity, marital status, caste etc. SBI Card is committed to fostering an inclusive and diverse workplace where all employees are treated equally with dignity and respect which makes it a promising place to work. Join us to shape the future of digital payment in India and unlock your full potential. What’s In It For YOU SBI Card truly lives by the work-life balance philosophy. We offer a robust wellness and wellbeing program to support mental and physical health of our employees Admirable work deserves to be rewarded. We have a well curated bouquet of rewards and recognition program for the employees Dynamic, Inclusive and Diverse team culture Gender Neutral Policy Inclusive Health Benefits for all - Medical Insurance, Personal Accidental, Group Term Life Insurance and Annual Health Checkup, Dental and OPD benefits Commitment to the overall development of an employee through comprehensive learning & development framework Role Purpose Manage channel partners handling tele calling responsibilities for the assigned Collections portfolio. Role Accountability Execute collection strategy for the site, track performance and give inputs to PM Monitor channel partner performance through a structured review mechanism and ensure appropriate capacity planning Review Portfolio both Qualitatively & Quantitatively at account/NRR/Region / Channel level in order to identify gaps/issues Strategise and segment portfolio churning on dialer prioritizing at various cuts in terms of Payment due date / Occupation segment / billing cycle / Geography / CM & NM / any new product-variants to improve efficiencies and performances Conduct call sampling across portfolio segments in line with the call listening framework and share observations on call and portfolio quality with concerned stakeholders Manage the uptime for all SBI Card collection systems at the vendor site to ensure uninterrupted production and coordinate with Internal stake holders to ensure business continuity in the event of downtime of vendor CRM / Dialer systems /Telecom resources Identify portfolio segments for initiation of legal approaches such as- Mediation, Conciliation, Lok Adalat and arbitration in order to extract on identified accounts and attend all camps as required Ensure Field-referral rates are in line with business-targets by identifying right sets of accounts for TC-retention as well as Field referral, adopting a segmented approach basis past delivery-trends Analyze action codes on daily basis and propose action plan to improve performance and right identification of field referral Ensure necessary training /certifications for tele calling staff in line with compliance requirements Conduct spot audits to ensure adherence to regulatory and internal guidelines on data security in all collection operations at channel partner sites Track performance of all agents on key performance metrics daily to identify any adverse trends either or performance or call-quality or in disciplined behavior e.g. frequent late-logins, uninformed/unplanned leaves, low TOS, non-adherence to compliance guidelines, etc. and take suitable remediation measures Manage agency payouts in line with the business SLA model and ensure billing within defined timelines; Keep track of accuracy in different components of agency payouts--Actual Headcount deployed; PRI Lines, Contest, Team Engagement, etc. Measures of Success Resolution Rate Normalisation Rate Roll back rate KP targets PLI penetration Money collected NFTE productivity Tele Retention rate NFTE training coverage Customer complaints volume Vendor SLA adherence No adverse observations in internal/external audits Process adherence as per MOU Technical Skills / Experience / Certifications Credit Card knowledge along with good understanding of Collection Processes Knowledge of dialer strategies Experience of managing large distributed vendor teams Competencies critical to the role Stakeholder Management Result Orientation Process Orientation Problem Solving Skills Qualification Post-Graduate/Graduate in any discipline Preferred Industry Credit Card

Key Responsibilities: Relationship Building: Develop and maintain strong relationships with clients, ensuring their satisfaction and progress. Issue Resolution: Address any concerns or conflicts mentees may have with their coaches, offering mediation and support to ensure a smooth experience. Client Retention: Implement strategies to improve client retention, ensuring that mentees remain engaged with their fitness programs and the Care Fitness community. Reporting: Track key metrics like program start dates, instalment reminders and retention, providing regular updates to the leadership team.

Description Process & Client Service Management Team Supervision: Oversee daily activities of team members, ensuring timely and accurate completion of tasks. Guidance & Support: Provide coaching, mentorship, and constructive feedback to enhance employee performance and development. Communication Facilitation: Serve as a liaison between upper management and the team to ensure clear and effective communication. Resource Allocation: Ensure the team is equipped with the necessary tools, equipment, and resources to perform their duties efficiently. Leadership & Motivation: Inspire and lead the team to meet and exceed performance targets and organizational goals. Resource Management: Plan and manage resources effectively to optimize productivity and minimize waste. Recruitment Assistance: Support hiring processes including interviewing, onboarding, and training new team members. Compliance Oversight: Monitor adherence to company policies, standards, and regulatory requirements within the team. Reporting: Prepare and present regular reports on team performance, progress, and key metrics to management. Risk Management: Identify potential risks within projects or team operations and implement mitigation strategies. Continuous Improvement: Foster a culture of innovation by encouraging process improvements and operational excellence initiatives. Escalation Management: Handle escalations promptly by collaborating with stakeholders and leading root cause analysis to prevent recurrence. Process Improvement: Develop a deep understanding of technical processes to recommend and drive enhancements that support long-term operational efficiency. Project Management: Lead projects from initiation through completion, ensuring delivery within scope, schedule, budget, and quality standards. KPI Management Support the maintenance of process controls by monitoring Key Performance Indicator (KPI) metrics to ensure alignment with regulatory requirements and internal standards. Prioritize and organize tasks effectively in line with business objectives and priorities. Manage employee performance by regularly tracking progress, evaluating outcomes, and addressing any performance concerns proactively. Developing Talent Training and Development Identify training needs and oversee skill development for new and existing team members. Manage and monitor training programs, evaluate their effectiveness, and facilitate internal learning initiatives. Performance Management Conduct regular performance reviews, provide constructive feedback, and set development goals. Team Building Organize team-building activities to enhance team cohesion and morale. Conflict Management Address and resolve conflicts within the team promptly and effectively. Recruitment & Onboarding Participate in recruitment efforts, including interviewing candidates and onboarding new hires as needed. Employee Engagement Foster a positive work environment by engaging with team members and addressing their needs and concerns. Qualifications Skills: Client Relationship Management: Ability to maintain and nurture relationships Stakeholder Management: Collaborating with stakeholders to manage escalations. Technical Expertise: In-depth understanding of process technicalities. Teamwork: Ability to work effectively with various functional and advocacy teams. Communication: Strong verbal and written (Email writing) communication skills. Interpersonal Skills: Ability to build and maintain professional relationships. Strategic Alignment: Aligning service strategies with client objectives. Analytical Skills: Ability to analyse, interpret & drive KPI metrics. Organizational Skills: Prioritizing and organizing work according to business priorities. Problem-Solving: Effective in identifying and resolving issues. Continuous Improvement: Ability to recommend and drive process improvements. Project Planning: Ability to oversee projects from initiation to completion. Time Management: Ensuring projects are delivered on time and within budget. Coaching Skills: Ability to train and mentor team members. Supportive Leadership: Encouraging team members to pursue certifications. Feedback Skills: Providing constructive feedback. Goal Setting: Setting and monitoring development goals. Motivational Skills: Organizing activities to enhance team cohesion. Morale Building: Fostering a positive team environment. Mediation Skills: Addressing and resolving conflicts effectively. Empathy: Understanding and addressing team members' concerns. Interviewing Skills: Participating in the recruitment process. Engagement Strategies: Fostering a positive work environment. Active Listening: Engaging with team members to understand their needs. Knowledge Good working knowledge of Microsoft office Qualification Graduate Minimum bachelor’s degree required Certification on project management, advance visualization applications would be an advantage

Summary Position Summary SAP BRIM Functional Consultant Enterprise Performance The Enterprise Performance Portfolio is a collection of Offerings that helps clients achieve the maximum possible impact and value from their investments in Finance, Supply Chain and IT operations. By taking a holistic view of these key business functions from strategy articulation through process design and technology enablement, we can help our clients navigate their challenges while operating components of their business. As our clients drive towards their digital future, Finance, Supply Chain, and IT play an increasingly important role in how these organizations interact with their customers, suppliers, and other key stakeholders. By combining our strategy, operations improvement, implementation, and operate capabilities, we can be more creative in how we deploy our resources and drive innovation at market pace. The Team - Enterprise Operations as A Service The Enterprise Operations Portfolio is a collection of Offerings that helps clients achieve the maximum possible impact and value from their investments in Finance, Supply Chain and IT operations. By taking a holistic view of these key business functions from strategy articulation through process design and technology enablement, we can help our clients navigate their challenges while operating components of their business. As our clients drive towards their digital future, Finance, Supply Chain, and IT play an increasingly important role in how these organizations interact with their customers, suppliers, and other key stakeholders. By combining our strategy, operations improvement, implementation, and operate capabilities, we can be more creative in how we deploy our resources and drive innovation at market pace. Job Location: HYD/BLR/ MUM/ GGN/ PUN/KOL/CHE Shift Timing: 11AM to 8PM, 2PM to 11PM IST About The Role SAP BRIM Functional Consultant will provide expertise and knowledge ensuring Quality Solutions are provided to our clients & help our Deloitte SAP practice to grow. The position requires core business knowledge on Quote to Cash processes, hands on system configuration expertise of SAP BRIM (Must have specialized Skill in at least one or more of the core BRIM modules (SOM/CC/CI-FICA), and may also include team management, Experience in preparing estimates for an implementation, rollout and support engagement, experience in creating proof of concepts with BRIM etc. Consultants should be able to guide clients through industry best practices, help in project scoping and delivery to ensure overall project success in implementing BRIM solution. Consultants should also have Excellent verbal and written communication, managing direct interaction with our clients and should be able to guide customer business and IT transformations utilizing standard SAP processes. Work you’ll do Conduct Fit-Gap analysis between business requirements and SAP BRIM solutions. Work on requirements definition, solution design and build, risk analysis, customization, testingand training. System configuration for SOM (in S4 Hana & SAP CRM) or SAP CC or SAP CI-FICA Work on Middleware design & configuration between BRIM modules, SAP & Non-SAP systems managing internal & external system integrations. Support Order & Contract Management processes, Setting up Products, Business Partners & related Master/Transaction Data; Hands-on Experience on configuration of CC Product Catalog items especially defining complex Price Plans Should have knowledge on Admin tool, Cockpit etc. Experience Configuring & working with Billable Item management, Consumption Item Management, CI Billing and Invoicing processes etc. Setting-up of Posting Areas as per business requirement Set-up Rating and Partner Settlement functionality CI/FICA Integration including Reconciliation Key, FICA-GL Transfer Detailed knolwedge of FQ-Events and should be able to relate it to business requirement Knowledge on SAP CPQ / SAP Sales & Distribution / Mediation Zone is a plus. Required Qualifications: Bachelors or Master’s Degree Good domain experience in project-based capital or customer based industries How You’ll Grow At Deloitte, we’ve invested a great deal to create a rich environment in which our professionals can grow. We want all our people to develop in their own way, playing to their own strengths as they hone their leadership skills. And, as a part of our efforts, we provide our professionals with a variety of learning and networking opportunities—including exposure to leaders, sponsors, coaches, and challenging assignments—to help accelerate their careers along the way. No two people learn in exactly the same way. So, we provide a range of resources including live classrooms, team-based learning, and eLearning. DU: The Leadership Center in India, our state-of-the-art, world-class learning Center in the Hyderabad offices is an extension of the Deloitte University (DU) in Westlake, Texas, and represents a tangible symbol of our commitment to our people’s growth and development. Explore DU: The Leadership Center in India Benefits At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. Learn more about what working at Deloitte can mean for you. Deloitte’s Culture Our positive and supportive culture encourages our people to do their best work every day. We celebrate individuals by recognizing their uniqueness and offering them the flexibility to make daily choices that can help them to be healthy, centered, confident, and aware. We offer well-being programs and are continuously looking for new ways to maintain a culture that is inclusive, invites authenticity, leverages our diversity, and where our people excel and lead healthy, happy lives. Learn more about Life at Deloitte. Corporate Citizenship Deloitte is led by a purpose: to make an impact that matters. This purpose defines who we are and extends to relationships with our clients, our people and our communities. We believe that business has the power to inspire and transform. We focus on education, giving, skill-based volunteerism, and leadership to help drive positive social impact in our communities. Learn more about Deloitte’s impact on the world. Our purpose Deloitte’s purpose is to make an impact that matters for our people, clients, and communities. At Deloitte, purpose is synonymous with how we work every day. It defines who we are. Our purpose comes through in our work with clients that enables impact and value in their organizations, as well as through our own investments, commitments, and actions across areas that help drive positive outcomes for our communities. Our people and culture Our inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ideas and perspectives, and bring more creativity and innovation to help solve our clients' most complex challenges. This makes Deloitte one of the most rewarding places to work. Professional development At Deloitte, professionals have the opportunity to work with some of the best and discover what works best for them. Here, we prioritize professional growth, offering diverse learning and networking opportunities to help accelerate careers and enhance leadership skills. Our state-of-the-art DU: The Leadership Center in India, located in Hyderabad, represents a tangible symbol of our commitment to the holistic growth and development of our people. Explore DU: The Leadership Center in India . Benefits To Help You Thrive At Deloitte, we know that great people make a great organization. Our comprehensive rewards program helps us deliver a distinctly Deloitte experience that helps that empowers our professionals to thrive mentally, physically, and financially—and live their purpose. To support our professionals and their loved ones, we offer a broad range of benefits. Eligibility requirements may be based on role, tenure, type of employment and/ or other criteria. Learn more about what working at Deloitte can mean for you. Recruiting tips From developing a stand out resume to putting your best foot forward in the interview, we want you to feel prepared and confident as you explore opportunities at Deloitte. Check out recruiting tips from Deloitte recruiters. Requisition code: 300350

About TeamLease Edtech ( https://www.teamleaseedtech.com ) TeamLease EdTech ( formerly known as Schoolguru Eduserve) is India’s leading learning solutions company providing comprehensive services across Universities and Corporates. We have an exclusive partnership with 40 of India’s largest Universities across 16 Indian states, we train 3.5 Lakh students on our platform through 9 Indian languages, work with 500 corporates in their upskilling/skilling initiatives and manage over 200 degree, diploma, certificate programs. Role: Counselor/Senior Counselor Location: Noida Role: We are looking for a dedicated, compassionate student counsellor to join our team. The responsibilities of the Counselor/Sr. Counsellor includes Engaging with potential students to share information about courses, admissions, and financial assistance, while fostering strong connections and meeting enrollment objectives. Key Responsibilities: ● Engage with prospective students via calls, emails, and WhatsApp to understand their educational goals. ● Provide detailed information about programs, university partnerships, and career outcomes. ● Follow up on leads and convert inquiries into admissions. ● Meet and exceed Weekly/monthly/quarterly enrollment targets. ● Maintain a high conversion rate from inquiry to admission. ● Assist students in application submission, fee payment, and documentation. ● Build and maintain strong relationships with potential learners. ● Guide students through financial aid, scholarships, and installment plans. ● Stay updated on trending courses, competitor programs, and industry requirements. Education & Experience ● Bachelor’s degree in any stream. ● 1-4 years of Experience in Admission Counselor in Edtech Industry ● Excellent active listening and communication skills. ● Excellent interpersonal and mediation skills.

Summary Position Summary SAP BRIM Functional Consultant Enterprise Performance The Enterprise Performance Portfolio is a collection of Offerings that helps clients achieve the maximum possible impact and value from their investments in Finance, Supply Chain and IT operations. By taking a holistic view of these key business functions from strategy articulation through process design and technology enablement, we can help our clients navigate their challenges while operating components of their business. As our clients drive towards their digital future, Finance, Supply Chain, and IT play an increasingly important role in how these organizations interact with their customers, suppliers, and other key stakeholders. By combining our strategy, operations improvement, implementation, and operate capabilities, we can be more creative in how we deploy our resources and drive innovation at market pace. The Team - Enterprise Operations as A Service The Enterprise Operations Portfolio is a collection of Offerings that helps clients achieve the maximum possible impact and value from their investments in Finance, Supply Chain and IT operations. By taking a holistic view of these key business functions from strategy articulation through process design and technology enablement, we can help our clients navigate their challenges while operating components of their business. As our clients drive towards their digital future, Finance, Supply Chain, and IT play an increasingly important role in how these organizations interact with their customers, suppliers, and other key stakeholders. By combining our strategy, operations improvement, implementation, and operate capabilities, we can be more creative in how we deploy our resources and drive innovation at market pace. Job Location: HYD/BLR/ MUM/ GGN/ PUN/KOL/CHE Shift Timing: 11AM to 8PM, 2PM to 11PM IST About The Role SAP BRIM Functional Consultant will provide expertise and knowledge ensuring Quality Solutions are provided to our clients & help our Deloitte SAP practice to grow. The position requires core business knowledge on Quote to Cash processes, hands on system configuration expertise of SAP BRIM (Must have specialized Skill in at least one or more of the core BRIM modules (SOM/CC/CI-FICA), and may also include team management, Experience in preparing estimates for an implementation, rollout and support engagement, experience in creating proof of concepts with BRIM etc. Consultants should be able to guide clients through industry best practices, help in project scoping and delivery to ensure overall project success in implementing BRIM solution. Consultants should also have Excellent verbal and written communication, managing direct interaction with our clients and should be able to guide customer business and IT transformations utilizing standard SAP processes. Work you’ll do Conduct Fit-Gap analysis between business requirements and SAP BRIM solutions. Work on requirements definition, solution design and build, risk analysis, customization, testingand training. System configuration for SOM (in S4 Hana & SAP CRM) or SAP CC or SAP CI-FICA Work on Middleware design & configuration between BRIM modules, SAP & Non-SAP systems managing internal & external system integrations. Support Order & Contract Management processes, Setting up Products, Business Partners & related Master/Transaction Data; Hands-on Experience on configuration of CC Product Catalog items especially defining complex Price Plans Should have knowledge on Admin tool, Cockpit etc. Experience Configuring & working with Billable Item management, Consumption Item Management, CI Billing and Invoicing processes etc. Setting-up of Posting Areas as per business requirement Set-up Rating and Partner Settlement functionality CI/FICA Integration including Reconciliation Key, FICA-GL Transfer Detailed knolwedge of FQ-Events and should be able to relate it to business requirement Knowledge on SAP CPQ / SAP Sales & Distribution / Mediation Zone is a plus. Required Qualifications: Bachelors or Master’s Degree Good domain experience in project-based capital or customer based industries How You’ll Grow At Deloitte, we’ve invested a great deal to create a rich environment in which our professionals can grow. We want all our people to develop in their own way, playing to their own strengths as they hone their leadership skills. And, as a part of our efforts, we provide our professionals with a variety of learning and networking opportunities—including exposure to leaders, sponsors, coaches, and challenging assignments—to help accelerate their careers along the way. No two people learn in exactly the same way. So, we provide a range of resources including live classrooms, team-based learning, and eLearning. DU: The Leadership Center in India, our state-of-the-art, world-class learning Center in the Hyderabad offices is an extension of the Deloitte University (DU) in Westlake, Texas, and represents a tangible symbol of our commitment to our people’s growth and development. Explore DU: The Leadership Center in India Benefits At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. Learn more about what working at Deloitte can mean for you. Deloitte’s Culture Our positive and supportive culture encourages our people to do their best work every day. We celebrate individuals by recognizing their uniqueness and offering them the flexibility to make daily choices that can help them to be healthy, centered, confident, and aware. We offer well-being programs and are continuously looking for new ways to maintain a culture that is inclusive, invites authenticity, leverages our diversity, and where our people excel and lead healthy, happy lives. Learn more about Life at Deloitte. Corporate Citizenship Deloitte is led by a purpose: to make an impact that matters. This purpose defines who we are and extends to relationships with our clients, our people and our communities. We believe that business has the power to inspire and transform. We focus on education, giving, skill-based volunteerism, and leadership to help drive positive social impact in our communities. Learn more about Deloitte’s impact on the world. Our purpose Deloitte’s purpose is to make an impact that matters for our people, clients, and communities. At Deloitte, purpose is synonymous with how we work every day. It defines who we are. Our purpose comes through in our work with clients that enables impact and value in their organizations, as well as through our own investments, commitments, and actions across areas that help drive positive outcomes for our communities. Our people and culture Our inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ideas and perspectives, and bring more creativity and innovation to help solve our clients' most complex challenges. This makes Deloitte one of the most rewarding places to work. Professional development At Deloitte, professionals have the opportunity to work with some of the best and discover what works best for them. Here, we prioritize professional growth, offering diverse learning and networking opportunities to help accelerate careers and enhance leadership skills. Our state-of-the-art DU: The Leadership Center in India, located in Hyderabad, represents a tangible symbol of our commitment to the holistic growth and development of our people. Explore DU: The Leadership Center in India . Benefits To Help You Thrive At Deloitte, we know that great people make a great organization. Our comprehensive rewards program helps us deliver a distinctly Deloitte experience that helps that empowers our professionals to thrive mentally, physically, and financially—and live their purpose. To support our professionals and their loved ones, we offer a broad range of benefits. Eligibility requirements may be based on role, tenure, type of employment and/ or other criteria. Learn more about what working at Deloitte can mean for you. Recruiting tips From developing a stand out resume to putting your best foot forward in the interview, we want you to feel prepared and confident as you explore opportunities at Deloitte. Check out recruiting tips from Deloitte recruiters. Requisition code: 300350

All Levels – Comms & Media – Non-Networks Join our team in Strategy consulting to find endless opportunities and solve our clients' toughest challenges, as you work with exceptional people, the latest tech and leading companies across industries. Practice: Comms & Media, Industry Consulting, S&C Global Network (GN) I Areas of Work: Non-Networks | Level: Manager & Sr Manager | Location: Delhi, Gurgaon, Mumbai, Bangalore, Pune, Hyderabad | Years of Exp: 8- 15 years Explore an Exciting Career at Accenture Are you an outcome-oriented problem solver? Do you enjoy working on transformation strategies for global clients? Does working in an inclusive and collaborative environment spark your interest? Then, Accenture Strategy and Consulting is the right place for you to explore limitless possibilities. Comms & Media (C&M) is one of the Industry Practices within Accenture’s S&C Global Network (GN) team. It focuses in serving clients across specific Industries – Communications, Media & Entertainment. Communications – Focuses primarily on industries related with telecommunications and information & communication technology (ICT). This dynamic team serves most of the world’s leading wireline, wireless, cable and satellite communications and service providers. Media & Entertainment – Focuses on industries like broadcast, entertainment, print and publishing. Globally, Accenture Comms & Media practice works to develop value growth strategies for its clients, who are top-notch organizations, and help improve their offers and go-to-market performance and maximize organizational effectiveness. We work on end-to-end projects delivering management and technology consultancy to help our clients achieve greater profitability, quality, and reliability. From multi-year major systems integration transformation deals to shorter more agile engagements, we have a rapidly expanding portfolio of hyper-growth clients and an increasing footprint with next-gen technology and industry practices, with the following requirements: Deep expertise in one or more Telecom Domains Lead delivery of small to medium-size teams to deliver management consulting projects for global clients. Lead innovation transformation programs and process enablement for our clients Take responsibility within Comms & Media industry group or across the Products group, help build the practice, track metrics, and so on. Develop assets and methodologies, point-of-view, research, or white papers for use by the team and larger community. Support global sales team to identify and win potential opportunities within the practice. Help in drafting proposals as an expert for domain areas. Lead proposals, business development efforts and coordinate with other colleagues to create consensus-driven deliverables. Understand customer needs and translate them to business requirements, business process flows and functional requirements Experience to engage with stakeholders independently Execute a transformational change plan aligned with client’s business strategy and context for change. Engage stakeholders in the change journey and build commitment for change. Bring your best skills forward to excel in the role: Skills in one or more Telecom areas Should have an excellent knowledge on various BSS modules and Telco Journeys such as CRM, Order Management, Billing, Mediation, Provisioning, Collections, Channels, Customer Care, Lead to Cash etc. Digital Transformation - Proven experience in Strategy, Innovation and Digital initiatives across Digital Maturity models, CSPs Operating model, Innovation Barometers, Intelligent operations for CSPs and other related areas Cloud BSS - Determine the appropriate Cloud deployment model & design BSS journey to cloud strategies engineered to accelerate ROI and performance. Good to have knowledge of tools like AWS, Azure, SFDC, etc. Business Strategy - Leading/managing strategic initiatives and develop project plans, frame and conduct insightful analyses, identify solutions, and develop business cases and implementation plans for CSPs across the globe Transformation & Project Governance - Drive profitability and continued success though managing service quality, cost and leadership of the people delivering services across projects/ programs/portfolios of all scale Should have understanding of lean concepts and hands-on experience in delivering technology-driven business transformation projects using agile practices such as Scrum, Kanban, SAFe, etc. Experience in agile related tools like JIRA Confluence/Rally/MS Projects/VersionOne Certification profession in PSM/CSM/SAFe/ICP-ACC Skills in one or more roles Experience in the role of Functional Business Analyst, Product Owners, Process Designers, Service Designers, Scrum Masters, Program Delivery Managers Business Analysis - Gather requirements from business and prepared requirement documents. Propose solutions to the client based on gap analysis for the existing Telco platforms. Analyse large data to conduct analysis and present insights with visualisations Process Improvement - Understand issues with the current processes which can be resolved either through technology or process solutions and design detail level to-be process with all stakeholders Value Architect and Tracking - Create value driver trees to breakdown into value components of business objectives and value drivers Other Required Skills Communication and Presentation - Plan and deliver well-structured oral and written communications Structured Problem Solving - Help identify and structure key client challenges into hypotheses and conduct analyses to address the challenges Stakeholder Management - Manage mid-level to senior client leadership and lead conversations Impeccable team management skills with an ability to engage effectively with multiple stakeholders Strong program management skills Cross-cultural competence with an ability to thrive in a dynamic environment , Your experience counts! MBA from a Tier 1 and Tier 2 school and Engineering from Tier 1 school or rich relevant industry experience At least 1-15 years of progressive business and/or telecom and consulting experience Knowledge of Telco BSS/OSS stack, its various components, and interactions / flows Strong telecom industry background experience and knowledge of BSS processes for B2C and B2B areas Knowledge of telecom products across wireline, wireless and Enterprise domains eTOM certification is highly desirable Direct onsite experience (i.e., experience of facing client inside client offices in India or abroad) is mandatory. Please note we are looking for client facing soft skills Experience in strategy and business/technology consulting role conversant with process improvement, cost optimization, customer analytics and experience management, telecom technology etc. Experience in value architecting, business case preparation, value realization Experience in Digital, New IT, Cloud & Core modernization, Cloud transformation processes, transforming legacy to the cloud, Agile transformation, RPA, AI/ML strategy implementation and use cases Knowledge of design thinking workshops and innovation Experience in large data analysis, data driven consulting, BI and analytics, reporting, dashboarding, visualization tools like PowerBI, Tableau Certifications like CBAP, CSM, SPC, Prince 2 or PMP will be an added advantage For Experienced candidates, experience of team Management – Coach and mentor team members in projects, on asset development, BDs and overall professional development What’s in it for you? An opportunity to work on transformative projects with key G2000 clients Potential to Co-create with leaders in strategy, industry experts, enterprise function practitioners and, business intelligence professionals to shape and recommend innovative solutions that leverage emerging technologies. Ability to embed responsible business into everything—from how you service your clients to how you operate as a responsible professional. Personalized training modules to develop your strategy & consulting acumen to grow your skills, industry knowledge and capabilities Opportunity to thrive in a culture that is committed to accelerate equality for all. Engage in boundaryless collaboration across the entire organization. About Accenture: Accenture is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology and operations. Combining unmatched experience and specialized skills across more than 40 industries and all business functions — underpinned by the world’s largest delivery network — Accenture works at the intersection of business and technology to help clients improve their performance and create sustainable value for their stakeholders. With 569,000 people serving clients in more than 120 countries, Accenture drives innovation to improve the way the world works and lives. Visit us at www.accenture.com About Accenture Strategy & Consulting: Accenture Strategy shapes our clients’ future, combining deep business insight with the understanding of how technology will impact industry and business models. Our focus on issues such as digital disruption, redefining competitiveness, operating and business models as well as the workforce of the future helps our clients find future value and growth in a digital world. Today, digital is changing the way organizations engage with their employees, business partners, customers, and communities. This is our unique differentiator. To bring this global perspective to our clients, Accenture Strategy's services include those provided by our S&C Global Network (GN) – a distributed management consulting organization that provides management consulting and strategy expertise across the client lifecycle. Our S&C Global Network (GN) teams complement our in-country teams to deliver cutting-edge expertise and measurable value to clients all around the world. For more information visit https://www.accenture.com/us-en/Careers/capability-network At the heart of every great change is a great human. If you have ideas, ingenuity and a passion for making a difference, come and be a part of our team.

Experienced Senior Student Counsellor Needed for Study abroad consultancy Student Counselor Responsibilities: Listening to students' academic, emotional, social, and behavioral concerns in an open and nonjudgemental way. Working directly with students to develop solutions and set achievable goals. Assisting with conflict mediation and resolution between students, students and teachers, or parents and teachers to ensure students' goals are not disrupted. Providing one-on-one career guidance and skills assessment to assist with career development. Helping students to prepare for admissions applications and tests. Providing students with materials related to a career of their choice or career counseling to suit their skills. Developing, monitoring, and assisting with counseling programs. Offering referrals to outside resources, such as for mental health, substance abuse, or vocational-related activities. Reporting student issues to the appropriate state authorities if neglect or abuse is suspected. Experienced Senior Student Counsellor for Study Abroad consultancy Student Counselor Requirements: Bachelor's or associate's degree in counseling. Master's degree in counseling may be advantageous. Minimum of 2 years professional counseling experience, preferably in an educational field. Knowledge of placement testing and career, personal, and educational assessment. Experience with counseling principles, techniques, and practices as applied to students' problems and developmental needs. Excellent active listening and communication skills. Patient, friendly, and accommodating personality. Social perceptiveness and an understanding of body language. Excellent interpersonal and mediation skills * * we are also accepting applications for this profile from student counsellor, student advisor, student mentor, academic counsellor, education counsellor you can send directly to 7593969630 Whatsapp Job Type: Full-time Pay: ₹18,000.00 - ₹25,000.00 per month Experience: Academic counseling: 1 year (Required) counsellor: 1 year (Required) Language: English (Preferred) Location: Aluva, Kerala (Required) Work Location: In person

Ready to shape the future of work? At Genpact, we don’t just adapt to change—we drive it. AI and digital innovation are redefining industries, and we’re leading the charge. Genpact’s AI Gigafactory , our industry-first accelerator, is an example of how we’re scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI , our breakthrough solutions tackle companies’ most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that’s shaping the future, this is your moment. Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions – we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation , our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn , X , YouTube , and Facebook . Inviting applications for the role of Assistant Vice President – Human Resource – Employee Relations As an Employee Relations Lead , y our role will involve providing guidance, support, and resolution to various workplace issues. You will collaborate closely with HR teams, managers, and employees to address concerns, mitigate conflicts, and uphold organizational values. We are looking for a n experienced Employee Relations professional to join our E R team. The candidate must possess excellent communication and conflict resolution skills, along with a deep understanding of labor laws and HR practices. He/she will be responsible for promoting employee engagement, addressing grievances, and implementing strategies to enhance workplace relations. The role will also involve conducting investigations, facilitating disciplinary actions when necessary, and providing proactive HR support to ensure a fair and respectful work environment. In this role , you are going to work for Head of Employee Relations (India) and may have to manage a team of experienced ER officers , fostering a collaborative and high-performance environment. Specifically, you will require to : Responsibilities: Act as a primary point of contact for employees and managers regarding ER issues, providing timely guidance and support. Address employee concerns, conflicts, and disputes through effective mediation and negotiation techniques, fostering positive outcomes. Ensure compliance with company policies, procedures, and legal regulations, conducting investigations and recommending corrective actions as needed. Assist in performance management processes, including coaching managers on performance-related issues. Collaborate with HR and management teams to develop training programs on ER-related topics. Maintain accurate records of ER cases, investigations, and outcomes, preparing reports and analysis for management review. serves as a key contributor to development and maintenance of comprehensive Human Resources policies and strategies. Manage the employee relations team to provide guidance to management on a full range of employee relations matters including informal and formal grievances, development of performance management plans, disciplinary issues, employee assistance programs etc. Keep abreast of relevant laws, regulations, and industry trends related to employee relations. Interpret and present reports on employee relations metrics, trends, and outcomes for key stakeholders . Use data to inform decision making and drive continued improvement in employee relations practices . Excel in navigating complex matrix organisations and have a high level of organisational awareness . Strong strategic stakeholder management and independent and persuasive personality . Come with a transformation mind-set, identifying process improvement opportunities, technology embedment and drive leaner and smarter ER process. Qualifications we seek in you! Minimum Qualifications Bachelor’s degree in law, human resources, b usiness a dministration, or a related field. Proven experience in employee relations roles, preferably within HR. In-depth knowledge of employment laws, regulations, and best practices. Preferred Qualifications/ Skills Strong communication , interpersonal, and problem-solving skills. Ability to maintain confidentiality and handle sensitive information with discretion. Excellent organizational skills and attention to detail. Certification in Employee Relations or HR management (desired but not mandatory). Why join Genpact? Be a transformation leader – Work at the cutting edge of AI, automation, and digital innovation Make an impact – Drive change for global enterprises and solve business challenges that matter Accelerate your career – Get hands-on experience, mentorship, and continuous learning opportunities Work with the best – Join 140,000+ bold thinkers and problem-solvers who push boundaries every day Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up. Let’s build tomorrow together. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color , religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training. Job Assistant Vice President Primary Location India-Gurugram Education Level Bachelor's / Graduation / Equivalent Job Posting Jul 30, 2025, 1:23:12 AM Unposting Date Ongoing Master Skills List Operations Job Category Full Time

Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired by a collaborative community of colleagues around the world, and where you’ll be able to reimagine what’s possible. Join us and help the world’s leading organizations unlock the value of technology and build a more sustainable, more inclusive world. Job Description - Grade Specific Responsibilities for KYC Sr. Analyst Conducting Due Diligence and Know Your Customer (KYC) research for institutional & corporate clients as part of the business-wide Anti-Money Laundering (AML) Compliance remediation & refresh processes Perform hands on task related to KYC and account opening (Including working with front office on information and documents, update system with relevant details, perform checks, validate & upload documents, manage pipeline for new accounts and KYC rolling review- KYC refresh) Produce accurate and quality work (90-95%) under tight deadlines and minimal supervision Executing and reviewing negative media alerts from client screening and escalating where necessary Meeting production target volumes and dates as advised Communication with the front office staff and other employees involved in the maintenance of internal control standards Identify and resolve or escalate, as appropriate, any issues in relation to the onboarding process Conduct Office of Foreign Assets Control (OFAC) screenings through World-Check and other similar tools to identify Politically Exposed Persons (PEPs) and heightened risk individuals and organizations Qualifications for KYC Sr. Analyst CAMS certification or any industry recognized AML certification will be a plus Fluent in English (spoken and written) University graduate Minimum 3-5 years related banking, compliance, audit experience with a minimum of 2-3 years specific experience relating to on-boarding of clients according to relevant AML legislations across NA, EU & APAC jurisdictions Strong analytical and problem-solving skills would be a significant plus Proven ability to manage multiple projects simultaneously. Good understanding of Corporate & Institutional Banking and Global Markets framework under International Financial Groups. Good understanding of Due Diligence and local Anti-Money Laundering requirements Maintain a working knowledge of anti-money laundering related requirements including BSA, USA Patriot Act, OFAC, SEC, FINRA, and other applicable US, UK EMEA regulations Actively engage in the identification of potential process shortcomings or required enhancements Technical & Behavioral Competencies Proficient in Microsoft Word, Excel, Outlook and PowerPoint Well-developed interpersonal, problem-solving and influencing skills Exhibit high willingness to collaborate with all levels of the organization Familiarity with platforms & tools like Pega, Fenergo, Actimize, World Check, Lexis Nexis and RDC Skills (competencies) Abstract Thinking Active Listening Agile (Software Development Framework) Analytical Thinking Backlog Grooming Business Architecture Modeling Business Process Modeling (e.g. BPMN) Change Management Coaching Collaboration Commercial Acumen Conceptual Data Modeling Conflict Management Confluence Critical Thinking CxO Conversations Data Analysis Data Requirements Management Decision-Making Emotional Intelligence Enterprise Architecture Modelling Facilitation Functional IT Architecture Modelling Giving Feedback Google Cloud Platform (GCP) (Cloud Platform) Influencing Innovation Jira Mediation Mentoring Microsoft Office Motivation Negotiation Networking Power BI Presentation skills Prioritization Problem Solving Project Governance Project Management Project Planning Qlik Relationship-Building Requirements Gathering Risk Management Scope Management SQL Stakeholder Management Story Mapping Storytelling Strategic Management Strategic tThinking SWOT Analysis Systems Requirement Analysis (or Management) Tableau Trusted Advisor UI-Design / Wireframing UML User Journey User Research Verbal Communication Written Communication Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, generative AI, cloud and data, combined with its deep industry expertise and partner ecosystem.

Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired by a collaborative community of colleagues around the world, and where you’ll be able to reimagine what’s possible. Join us and help the world’s leading organizations unlock the value of technology and build a more sustainable, more inclusive world. Job Description - Grade Specific Responsibilities for KYC Oversight of the daily workflow for KYC risk analysts/officers who perform data quality reviews of KYCs for completeness, including ensuring all appropriate information is contained in the KYC to meet all regulatory, legal, and audit requirements of the bank, FI or Fintech being supported Monitoring of KYC queues and reports to meet established Service Level Agreements including follow-up analysis and reconciliation Ensure standard processes, role and responsibilities, of the AML/KYC team while meeting / exceeding SLAs/KPIs across quality and throughput Support consistent hiring and performance management practices for a team of ~10-12 Analyze and review quality trends and measures, reporting feedback to internal & client leadership Deliver projects on time, on budget, with exceptional quality under tight deadlines & minimal supervision Act as a subject matter resource on the KYC/AML and account opening policies and procedures for the team specific to the NA, EU or APAC jurisdictions being supported Coach staff on the evaluation of client AML/reputational risk, including the identification of key issues and related mitigates, conducting independent research, verifying appropriate risk profile, and making independent risk assessment recommendations Qualifications for KYC Process Lead Minimum 5-7 years related banking, compliance, audit experience with a minimum of 3-6 years specific experience leading and managing teams involved in on-boarding of clients according to relevant AML legislation across NA, EU & APAC jurisdictions CAMS certification or any industry recognized AML certification will be a plus Exceptionally fluent in English (spoken and written) University graduate / postgraduate Comprehensive knowledge & understanding of regulatory regimes such as AMLD, MiFID, FATCA & EMIR Strong analytical and problem-solving skills would be a significant plus Maintain a working knowledge of anti-money laundering related requirements including BSA, USA Patriot Act, OFAC, SEC, FINRA, and other applicable US, UK, EMEA and International regulations Actively engage in the identification of potential process shortcomings or required enhancements Technical & Behavioral Competencies Proficient in Microsoft Word, Excel, Outlook and PowerPoint. Well-developed interpersonal, problem-solving and influencing skills. Exhibit high willingness to collaborate with all levels of the organization Familiarity with platforms & tools like Pega, Fenergo, Actimize, World Check, Lexis Nexis and RDC Skills (competencies) Abstract Thinking Active Listening Agile (Software Development Framework) Analytical Thinking Backlog Grooming Business Architecture Modeling Business Process Modeling (e.g. BPMN) Change Management Coaching Collaboration Commercial Acumen Conceptual Data Modeling Conflict Management Confluence Critical Thinking CxO Conversations Data Analysis Data Requirements Management Decision-Making Emotional Intelligence Enterprise Architecture Modelling Facilitation Functional IT Architecture Modelling Giving Feedback Google Cloud Platform (GCP) (Cloud Platform) Influencing Innovation Jira Mediation Mentoring Microsoft Office Motivation Negotiation Networking Power BI Presentation skills Prioritization Problem Solving Project Governance Project Management Project Planning Qlik Relationship-Building Requirements Gathering Risk Management Scope Management SQL Stakeholder Management Story Mapping Storytelling Strategic Management Strategic tThinking SWOT Analysis Systems Requirement Analysis (or Management) Tableau Trusted Advisor UI-Design / Wireframing UML User Journey User Research Verbal Communication Written Communication Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, generative AI, cloud and data, combined with its deep industry expertise and partner ecosystem.

Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired by a collaborative community of colleagues around the world, and where you’ll be able to reimagine what’s possible. Join us and help the world’s leading organizations unlock the value of technology and build a more sustainable, more inclusive world. Job Description - Grade Specific Responsibilities for KYC Analyst Conducting Due Diligence and Know Your Customer (KYC) research for institutional & corporate clients as part of the business-wide Anti-Money Laundering (AML) Compliance remediation & refresh processes. Perform hands on task related to KYC and account opening (Including working with front office on information and documents, updating system with relevant details, perform checks, validating & uploading documents, managing pipeline for new accounts and KYC rolling review- KYC refresh). Produce accurate and quality work (90-95%) under tight deadlines and minimal supervision. Executing and reviewing negative media alerts from client screening and escalating where necessary. Meeting production target volumes and dates as advised. Communication with the front office staff and other employees involved in the maintenance of internal control standards. Identify and resolve or escalate, as appropriate, any issues in relation to the onboarding process Conduct Office of Foreign Assets Control (OFAC) screenings through World-Check and other similar tools to identify Politically Exposed Persons (PEPs) and heightened risk individuals and organizations. Qualifications for KYC Analyst CAMS certification or any industry recognized AML certification will be a plus Fluent in English (spoken and written) University graduate Minimum 1-3 years related banking, compliance, audit experience with a minimum of 2-3 years specific experience relating to on-boarding of clients according to relevant AML legislation across NA, EU & APAC jurisdictions Strong analytical and problem-solving skills would be a significant plus Proven ability to manage multiple projects simultaneously. Good understanding of Corporate & Institutional Banking and Global Markets framework under International Financial Groups. Good understanding of Due Diligence and local Anti-Money Laundering requirements Maintain a working knowledge of anti-money laundering related requirements including BSA, USA Patriot Act, OFAC, SEC, FINRA, and other applicable US, UK EMEA regulations Actively engage in the identification of potential process shortcomings or required enhancements Technical & Behavioral Competencies Proficient in Microsoft Word, Excel, Outlook and PowerPoint Well-developed interpersonal, problem-solving and influencing skills Exhibit high willingness to collaborate with all levels of the organization Skills (competencies) Abstract Thinking Active Listening Agile (Software Development Framework) Analytical Thinking Backlog Grooming Business Architecture Modeling Business Process Modeling (e.g. BPMN) Change Management Coaching Collaboration Commercial Acumen Conceptual Data Modeling Conflict Management Confluence Critical Thinking CxO Conversations Data Analysis Data Requirements Management Decision-Making Emotional Intelligence Enterprise Architecture Modelling Facilitation Functional IT Architecture Modelling Giving Feedback Google Cloud Platform (GCP) (Cloud Platform) Influencing Innovation Jira Mediation Mentoring Microsoft Office Motivation Negotiation Networking Power BI Presentation skills Prioritization Problem Solving Project Governance Project Management Project Planning Qlik Relationship-Building Requirements Gathering Risk Management Scope Management SQL Stakeholder Management Story Mapping Storytelling Strategic Management Strategic tThinking SWOT Analysis Systems Requirement Analysis (or Management) Tableau Trusted Advisor UI-Design / Wireframing UML User Journey User Research Verbal Communication Written Communication Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, generative AI, cloud and data, combined with its deep industry expertise and partner ecosystem.

Join our Team About this opportunity: Join our dynamic team at Ericsson in the critical role of Emergency Management. This integral position ensures the prevention or reduction of incident impacts, engages in thorough investigations/recurrence analysis, and classifies problems while disseminating preventive measures. As a member of our team, you will take the lead in adequate planning, initiating, and driving toward the most effective recovery, always keeping a clear and decisive line of communication open with all relevant parties. As your career advances, you will also have the opportunity to enhance emergency Support services and mentor other team members. This position is classified JS 3-4 for MS Incident Management only. What you will do: Manage Incidents 24x7 and ensure minimal disruption to the service and fast service restoration Setting up of Technical & Management Bridge to facilitate communication during incidents. Ensure timely communication / information flow towards internal & external stakeholders Engage relevant stakeholders & Initiate management and technical issues when required to protect Ericsson and/or customer interests. Ensure RT adopts optimal attitude which balances best path to resolution and protection of customer interests. Log all Incident details, allocating approved categorization and prioritization. Keep users informed about their Incidents’ status at agreed intervals. Associate Incidents with other records (i.e. Changes, Problems, repetitive incidents). Provide first-line investigation and diagnosis of all Incidents via major incident report. Ensure recovery team remains sensitive to collection and correlation of data for potential RCA post event. Bring up critical outages to Problem Manager after restoration for RCA (As defined in MSTOP). Always remain available during the designated shift and/or roster period. The skills you bring: Minimum of 4 years’ experience from Telecom or IT Industry. Previous IM experience in similar positions it’s a plus. Understanding of generic telecom applications like BSCS(Billing System), IN(Charging System), Provisioning, CRM, ERP, Mediation, DWH, VAS. The candidate should have knowledge of ITIL or other industry practices related to Service Management and Lifecycle. The candidate should show solid sense of urgency and take responsibility and be able to work under pressure. The candidate should have solid skills in leadership and communication. Why join Ericsson? At Ericsson, you´ll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what´s possible. To build solutions never seen before to some of the world’s toughest problems. You´ll be challenged, but you won’t be alone. You´ll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next. What happens once you apply? Click Here to find all you need to know about what our typical hiring process looks like. Encouraging a diverse and inclusive organization is core to our values at Ericsson, that's why we champion it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity Employer. learn more. Primary country and city: India (IN) || Noida Req ID: 770738