614 Mediation Jobs - Page 17

Company Description Job Description Payroll & Compliance Management: [70%] Strong hold on Statutory Compliance [PF/ESIC/Health Insurance/POSH] and coordination with external stakeholders. Maintaining HR Compliance registers & supervised ISO audits to ensure 100% compliance Regularly monitored and filed returns for PF, ESI, and other related compliances with the local state authorities. Ensured accurate and timely deposits of Provident Fund (PF), Employees’ State Insurance (ESI), Gratuity, and other statutory contributions under Indian labor laws. Managed mediation and resolution of compliance notices/labor disputes & grievances. Monthly processing of salaries and standardization of processes- IT laws/ declarations/ Proofs- management Insurance Management [30%] Make recommendations for new company insurance policies, ensure that insurance certificates are in full compliance and keep track of important policy details. Liaise with medical insurance provider to register new staff, leavers, claims, and cancellation of policies. Maintain employee records and paperwork, including up-to-date records of all medical insurance claims. Organize the medical insurance folder effectively enabling documents to be easily found. Process and send claims to the Insurance brokers. Handle all Grievances related to Insurance- towards Internal Stakeholders Qualifications Any Undergraduate MBA- Must Have Additional Information Ms. Excel- Advanced Show more Show less

Job Title: Human Resources Manager Job Location: Department: Human Resources Reports To: Senior Management Salary: Commensurate with the Qualifications and Experience Job Overview : The Human Resources Manager will be responsible for overseeing and managing the HR functions within the organization. This includes manpower planning, recruitments, IR, performance appraisal, benefits and compensation administration, compliance with labour laws and statutory provisions, and fostering a positive organizational culture. The HR Manager will collaborate closely with leadership to align HR strategies with organizational goals and ensure that employee needs are met. Key Responsibilities : 1. Recruitment & Talent Acquisition : · Lead the recruitment process including identifying and finalizing the sources of recruitment, sourcing candidates, conducting interviews, and managing the selection process. · Build and maintain a strong talent pipeline for current and future hiring needs. · Collaborate with department heads to understand staffing requirements and define job descriptions. 2. Employee On-boarding : · Oversee the on-boarding process for new employees to ensure they are properly introduced to the company culture, policies, and procedures. · Conduct new hire orientations and ensure smooth transitions for employees. 3. Employee Relations : · Act as a point of contact for employee concerns, addressing issues and providing solutions to improve overall employee satisfaction. · Foster positive employee relations and resolve conflicts through mediation or problem-solving. · Ensure a work environment that is respectful, inclusive, and free of discrimination or harassment. 4. Performance Management : · Develop and implement performance appraisal systems. · Assist in setting performance standards and ensure ongoing monitoring and feedback. · Support managers in performance improvement plans and coaching. 5. Training & Development : · Identify training needs and coordinate learning and development programs to enhance employee skills and career growth. · Foster a culture of continuous improvement by promoting training opportunities for employees. 6. Compensation & Benefits : · Administer employee compensation and benefits programs, ensuring that they are competitive, compliant, and aligned with industry standards. · Work with external vendors to manage employee benefits such as health insurance, retirement plans, etc. 7. Compliance & Legal : · Ensure compliance with all local, state, and federal employment laws and regulations. · Maintain employee records in compliance with legal requirements and internal policies. · Advise management on HR policies and changes to employment law. 8. HR Strategy & Planning : · Collaborate with leadership to create and implement HR strategies that align with the overall business goals. · Analyze HR metrics to improve organizational effectiveness and drive employee engagement. · Maintaining organizational structure, policies and procedures. 9. Employee Engagement & Culture : · Organize employee engagement initiatives such as surveys, recognition programs, and team-building events. · Promote a positive organizational culture by embodying company values and encouraging teamwork. 10. HR Systems & Reporting : · Maintain HR information systems (HRIS) and ensure accurate record-keeping. · Generate HR reports and analyze trends to make informed decisions and improvements. Qualifications : · Bachelor’s degree in human resources, Business Administration, or a related field (master’s preferred). · 1+ years of experience in HR management or a similar role. · Strong knowledge of HR practices, labour laws, and regulations. · Excellent communication, interpersonal, and problem-solving skills. · Proven ability to handle confidential and sensitive information with discretion. · Strong organizational and time-management skills. · Ability to work independently and as part of a team. Desired Skills : · Experience in implementing HR initiatives and managing change in a fast-paced environment. · Knowledge of compensation analysis and bench marking. · Conflict resolution and mediation skills. Job Types: Full-time, Permanent Pay: From ₹25,000.00 per month Benefits: Health insurance Paid sick time Provident Fund Schedule: Day shift Monday to Friday Supplemental Pay: Shift allowance Yearly bonus Education: Bachelor's (Preferred) Experience: total work: 2 years (Required) Work Location: In person

a. Deep dive skills with the data and producing analysis b. coordinate with stakeholders and work on permanently resolving these concerns by setting up SOPs/automation c. deep dive on Operation and shipper escalations d. run defect reduction programs by coordinating with various cross functional teams e. manage shift operations f. develop reports This role is based in SWA. Purview of a Transportation Specialist In this role, the candidate will work with business and operations team to solve customer escalations, analyze historic results, initiate programs – all in an environment of rapid growth and increasing complexity. Candidate will drive improvements to the visibility tools, methods, and processes utilized by the team to increase the availability and granularity of actionable data to internal and external partners. The successful candidate must show significant ownership on customer issues and proactively initiate SOPs and process changes as required. He/she will be passionate about their work, detail-oriented, and have excellent problem-solving abilities. He/she will have superb communication and customer-relationship skills, outstanding analytic insight, and be a passionate advocate of customer to other stakeholders. He/she will drive towards simple, scalable solutions to difficult problems, and have excellent project-management skills Responsibilities include, but are not limited to: Communication with internal customers (CS, MM, LM, FC, Trans Program, HR). Exceptional written and verbal communication skills with the ability to create compelling positioning / messaging strategy and present complex information clearly and concisely. High attention to detail and proven ability to manage multiple, competing priorities simultaneously with minimal supervision. Strong analytical, mediation and problem resolution skills. Demonstrated leadership with a bias towards action, supporting a culture of ownership and learning. Skilled in collaborative management environment, clear formal and informal communication with members of the remote and local management teams. Strong understanding of process improvement techniques Key job responsibilities a. Deep dive skills with the data and producing analysis b. coordinate with stakeholders and work on permanently resolving these concerns by setting up SOPs/automation c. deep dive on Operation and shipper escalations d. run defect reduction programs by coordinating with various cross functional teams e. manage shift operations f. develop reports a. Deep dive skills with the data and producing analysis b. coordinate with stakeholders and work on permanently resolving these concerns by setting up SOPs/automation c. deep dive on Operation and shipper escalations d. run defect reduction programs by coordinating with various cross functional teams e. manage shift operations f. develop reports Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

House of Candy is a vibrant confectionery brand focused on delivering delightful and high-quality sweets. Our HR Manager will help us foster an engaging, inclusive, and performance-driven workplace. Position: HR Manager Role As HR Manager, you’ll lead all aspects of human resources, ensuring that House of Candy attracts, develops, and retains top talent. You’ll cultivate a supportive culture that aligns with our values and drives business performance. Key Responsibilities Talent Acquisition & Recruitment Develop job descriptions, source candidates, coordinate interviews, and manage the hiring process. Ensure an efficient onboarding experience for new team members. Employee Relations & Engagement Promote a positive and inclusive work culture. Address employee concerns, mediate conflicts, and facilitate workplace communication. Performance Management Implement performance review systems (e.g., quarterly or annual appraisals). Coach managers to handle goal setting, feedback, and career development discussions. Policy Development & Compliance Create and maintain HR policies compliant with labor laws (e.g., statutory leave, benefits). Guide managers on attendance, leave, and disciplinary procedures. Training & Development Identify workforce and leadership training needs. Organize skill development, compliance, and wellness programs. Compensation & Benefits Administration Oversee payroll operations and benefits programs (insurance, leave, incentives). Benchmark compensation to ensure fairness and market alignment. HR Analytics & Reporting Track KPIs like turnover, retention, time-to-hire. Provide insights and recommendations to leadership based on HR data. Organizational Culture & Employee Well‑being Plan engagement activities and recognition programs. Foster team-building and celebrate wins. Required Qualifications Bachelor’s degree in HR, Business, or related field; MBA or HR certification 5+ years HR experience, with at least 2 years in leadership. Strong knowledge of Indian labor laws and regulations. Proven experience in performance management, recruitment, and employee engagement. Excellent communication, mediation, and leadership skills. Strategic thinker with strong organizational and analytical capabilities. Proficiency in HRIS platforms and MS Office. Preferred & Nice‑to‑Haves Experience in FMCG, retail, or manufacturing sectors. Familiar with modern HR tech (like HRIS, ATS systems, and LMS). Passionate about workplace culture, inclusivity, and employee wellness. Job Types: Full-time, Permanent Pay: ₹30,000.00 - ₹40,000.00 per month Benefits: Provident Fund Schedule: Day shift Work Location: In person Application Deadline: 13/06/2025 Expected Start Date: 16/06/2025

Student Counsellor Responsibilities: Listening to students' academic, emotional, social, and behavioral concerns in an open and non judgemental way. Working directly with students to develop solutions and set achievable goals. Assisting with conflict mediation and resolution between students, students and teachers, or parents and teachers to ensure students' goals are not disrupted. Providing one-on-one career guidance and skills assessment to assist with career development. Helping students to prepare for admissions applications and tests. Providing students with materials related to a career of their choice or career counseling to suit their skills. Developing, monitoring, and assisting with counseling programs. Offering referrals to outside resources, such as for mental health, substance abuse, or vocational-related activities. Reporting student issues to the appropriate state authorities if neglect or abuse is suspected. Student Counselor Requirements: Bachelor's or associate's degree in Psychology Master's degree in counseling may be advantageous. Minimum of 1 years professional counseling experience, preferably in an educational field. Knowledge of placement testing and career, personal, and educational assessment. Experience with counseling principles, techniques, and practices as applied to students' problems and developmental needs. Excellent active listening and communication skills. Patient, friendly, and accommodating personality. Social perceptiveness and an understanding of body language. Excellent interpersonal and mediation skills. Job Types: Full-time, Permanent Pay: ₹10,646.96 - ₹29,776.56 per month Schedule: Morning shift Application Question(s): Working Days: Mon-Sat Working Hours: 8 a.m. to 5 p.m. Will you be able to relocate or commute to Melakottaiyur(Kelambakkam-Vandalur Campus), Chennai? Experience: Relevant: 1 year (Preferred) Work Location: In person

- Bachelor's degree in a quantitative/technical field such as computer science, engineering, statistics - Experience with Excel - Experience with SQL - Javascript/Python basics and proficiency to upskill through existing training modules NOC (Network Operations Center) is the central command and control center for ‘Transportation Execution’ across the Amazon Supply Chain network supporting multiple geographies like NA, India and EU. It ensures hassle free, timely pick-up and delivery of freight from vendors to Amazon fulfillment centers (FC) and from Amazon FCs to carrier hubs. In case of any exceptions, NOC steps in to resolve the issue and keeps all the stakeholders informed on the proceedings. Along with this tactical problem solving NOC is also charged with understanding trends in network exceptions and then automating processes or proposing process changes to streamline operations. This second aspect involves network monitoring and significant analysis of network data. Overall, NOC plays a critical role in ensuring the smooth functioning of Amazon transportation and thereby has a direct impact on Amazon’s ability to serve its customers on time. This team acts as a single point of contact for managing the technological exceptions across LM stations. Purview of a Transportation Specialist In this role, the candidate will work with business and operations team to solve customer escalations, analyze historic results, initiate programs – all in an environment of rapid growth and increasing complexity. Candidate will drive improvements to the visibility tools, methods, and processes utilized by the team to increase the availability and granularity of actionable data to internal and external partners. The successful candidate must show significant ownership on customer issues and proactively initiate SOPs and process changes as required. They will be passionate about their work, detail-oriented, and have excellent problem-solving abilities. They will have superb communication and customer-relationship skills, excellent analytic insight, and be a passionate advocate of customer to other stakeholders. They will drive towards simple, scalable solutions to difficult problems, and have excellent project-management skills Responsibilities include, but are not limited to: Communication with internal customers (CS, MM, LM, FC, Trans Program, HR). Exceptional written and verbal communication skills with the ability to create compelling positioning / messaging strategy and present complex information clearly and concisely. High attention to detail and proven ability to manage multiple, competing priorities simultaneously with minimal supervision. Strong analytical, mediation and problem resolution skills. Demonstrated leadership with a bias towards action, supporting a culture of ownership and learning. Skilled in collaborative management environment, clear formal and informal communication with members of the remote and local management teams. Strong understanding of process improvement technique Key job responsibilities Understand execution and daily production goals. Review and update SOPs as required. At times assist with execution duties, training associates and verifying SOP compliance. Handle incoming work requests within standard service level agreements (SLAs). Provide direction utilizing independent judgment. Conduct regular audits with associates for engagement and standard work adherence. Assist in shift execution with shift managers. Work a flexible schedule as business demands, including overnight, weekends and holidays. A day in the life A typical day in this role will involve identifying network defects, collaborating with operations and tech teams to prioritize high impact tech defects and improve operational procedures. • Monitor critical escalation channels • Provide real-time support to operations teams • Coordinate between tech and ops teams • Track ticket status and follow up on pending items • Share updates in relevant communication channels • Maintain knowledge base with new findings About the team NOC (Network Operation Center) is the central command and control center for ‘Transportation Execution’ across the Amazon Supply Chain network. It ensures hassle free, timely pick-up and delivery of freight from vendors to Amazon fulfillment centers (FC) and from Amazon FCs to carrier hubs. In case of any exceptions, NOC steps in to resolve the issue and keeps all the stakeholders informed on the proceedings. Along with this tactical problem solving, we understand trends in network exceptions and automate processes or proposing process changes to streamline operations involving network monitoring and significant analysis of network data. Demonstrated ability to work in a team. Proven ability to define effective, efficient, and scalable processes and drive continuous improvement through root cause identification and defect elimination. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

We're Hiring: We are hiring Legal Manager for one of our pioneer client in Education sector for their Noida Location 📍 Location: Noida 🕔 Experience: Minimum 5 Years 🎓 Qualification: Bachelor’s Degree in Law (Mandatory) Are you a legal expert who thrives in high-stakes situations, skilled in handling both domestic and international disputes? We're looking for a dynamic Legal Team Manager to drive compliance, risk mitigation, and litigation management across borders. 🔍 Role Brief As a key member of the legal team, you will: Manage and resolve domestic & international disputes. Ensure compliance with corporate laws including Contract Law & IPR. Draft, vet, and negotiate legal documents, agreements, and notices. Liaise with external legal counsel for civil and criminal litigation. Identify and mitigate legal risks proactively. 🎯 Core Responsibilities Arbitration, mediation, and negotiation of disputes. Maintain compliance across all legal and procedural aspects. Strategic risk management to protect business interests. Legal document review & RFP handling. Legal advisory and collaboration with internal stakeholders. 🧠 Core Competencies Consultative Capability: Problem-solving with a value-driven approach. Flexigility: Adaptable and quick-thinking under changing legal scenarios. Business Acumen: Understanding legal impact on business operations. Analytical Thinking: Methodical approach to complex legal issues. Show more Show less

Job description Role: Admission Counselor Location: Gorakhpur About TeamLease Edtech (https://www.teamleaseedtech.com) TeamLease EdTech ( formerly known as Schoolguru Eduserve) is Indias leading learning solutions company providing comprehensive services across Universities and Corporates. We have an exclusive partnership with 40 of Indias largest Universities across 16 Indian states, we train 3.5 Lakh students on our platform through 9 Indian languages, work with 500 corporates in their upskilling/skilling initiatives and manage over 200 degree, diploma, certificate programs. Role: We are looking for a dedicated, compassionate student counsellor to join our team. The responsibilities of the Counselor/Sr. Counsellor includes Engaging with potential students to share information about courses, admissions, and financial assistance, while fostering strong connections and meeting enrollment objectives. Key Responsibilities: Engage with prospective students via calls, emails, and WhatsApp to understand their educational goals. Provide detailed information about programs, university partnerships, and career outcomes. Follow up on leads and convert inquiries into admissions. Meet and exceed Weekly/monthly/quarterly enrollment targets. Maintain a high conversion rate from inquiry to admission. Assist students in application submission, fee payment, and documentation. Build and maintain strong relationships with potential learners. Guide students through financial aid, scholarships, and installment plans. Stay updated on trending courses, competitor programs, and industry requirements. Education & Experience Bachelor’s degree in any stream. Excellent active listening and communication skills. Excellent interpersonal and mediation skills Show more Show less

About Us JOB DESCRIPTION SBI Card is a leading pure-play credit card issuer in India, offering a wide range of credit cards to cater to diverse customer needs. We are constantly innovating to meet the evolving financial needs of our customers, empowering them with digital currency for seamless payment experience and indulge in rewarding benefits. At SBI Card, the motto 'Make Life Simple' inspires every initiative, ensuring that customer convenience is at the forefront of all that we do. We are committed to building an environment where people can thrive and create a better future for everyone. SBI Card is proud to be an equal opportunity & inclusive employer and welcome employees without any discrimination on the grounds of race, colour, gender, religion, creed, disability, sexual orientation, gender identity, marital status, caste etc. SBI Card is committed to fostering an inclusive and diverse workplace where all employees are treated equally with dignity and respect which makes it a promising place to work. Join us to shape the future of digital payment in India and unlock your full potential. What’s In It For YOU SBI Card truly lives by the work-life balance philosophy. We offer a robust wellness and wellbeing program to support mental and physical health of our employees Admirable work deserves to be rewarded. We have a well curated bouquet of rewards and recognition program for the employees Dynamic, Inclusive and Diverse team culture Gender Neutral Policy Inclusive Health Benefits for all - Medical Insurance, Personal Accidental, Group Term Life Insurance and Annual Health Checkup, Dental and OPD benefits Commitment to the overall development of an employee through comprehensive learning & development framework Role Purpose Responsible for the management of recovery portfolio (all vintages) performance through a team of Vendor Managers, Team Leaders & Tele calling Agents. Role Accountability Formulate strategies for low performing segments/markets and implement the same with vendor sites Guide vendors to design a competitive incentive plan to ensure performance improvement Review Portfolio both Qualitatively & Quantitatively at account/NRR/Region/Channel level in order to identify gaps/issues/red flags and design solutions to fix root causes and highlight the same to relevant teams Share initial advisory with Strategy team on quality of overall portfolio or a particular segment thereof Liason with Strategy and Dialer teams to design appropriate call-service campaigns to cater to the changing needs in the portfolio with a view to ensure overall improvement in the portfolio performances Identify portfolio segments for initiation of legal approaches such as- Mediation, Conciliation, Lok Adalat and Arbitration in order to extract on identified accounts and attend all camps as required Monitor channel partner performance through a structured review mechanism and ensure appropriate capacity planning and portfolio balancing amongst various channel partners Review all vendor productivity metrics to ensure accuracy in vendor payouts Ensure adherence to BCP guidelines and DR drill schedules across all channel partner sites Ensure necessary training /certifications for tele calling staff in line with compliance requirements Stay abreast of any sudden actions (taken by regulator/Govt/any entity) which may have impact on portfolio performance and update concerned stakeholders in a timely manner Ensure adherence to cost targets in tele recovery operations Scan the market for industry best practices and analyze internal processes to identify and recommend enhancement opportunities Conduct spot audits to ensure adherence to regulatory and internal guidelines on data security in all recovery operations at channel partner sites Ensure necessary training /certifications for tele calling staff in line with compliance requirements Measures of Success Rate of Recovery (ROR) Money Recovered FTE/NFTE productivity PLI Penetration Waiver Targets Tele Retention Rate FTE/NFTE training coverage Budget adherence in tele calling operations Customer complaints volume Cost reduction as per MOU Vendor SLA Adherence No adverse observations in internal/external audits Process adherence as per MOU Technical Skills / Experience / Certifications Credit Card knowledge along with good understanding of recovery Processes Knowledge of dialer strategies Experience of managing large distributed vendor teams Competencies critical to the role Stakeholder Management Result Orientation Analytical Ability Process Orientation Market Awareness Problem Solving Skills Qualification Post-Graduate/Graduate Degree in any discipline Preferred Industry FSI Show more Show less

Job Description As a Care Engineer for Nokia Mediation, you'll deliver end-to-end global support while combining technical expertise with hands-on development—owning code customizations, fixes, and delivery to customers. You'll act as a technical leader and mentor, contributing to global improvement initiatives and serving as a Subject Matter Expert. While the role is primarily remote, it may occasionally involve on-site customer visits. You'll also be part of a 24x7 support rotation, ensuring high service availability across supported regions. How You Will Contribute And What You Will Learn Deliver end-to-end (L2–L4) support for Nokia’s Digital Business suite—primarily Nokia Mediation—ensuring timely resolution of customer issues within SLA through root cause analysis, solution delivery, and source code fixes. Meet and exceed Care quality standards and KPIs while actively contributing to a high-performance, innovation-driven support culture. Collaborate with cross-functional teams to address support and project-related needs efficiently and effectively. Engage directly with customers, requiring strong communication skills and the ability to manage expectations in high-pressure environments. Participate in 24x7 emergency support rotations, while contributing to continuous improvement initiatives focused on Care efficiency, product enhancement, and overall customer experience. Key Skills And Experience You have: A Bachelor's / Master's degree or equivalent with over 12 years of hands-on experience in technical support, service deployment, or software development for complex software applications, including L3/L4 support and R&D involvement At least 10 years of practical expertise in UNIX/Linux scripting with strong proficiency in operating systems and shell environments Proven experience with databases and programming languages, including RedisDB, Postgres, MariaDB, Oracle, Hadoop, SQL, Java, C, Perl, and PL/SQL Strong knowledge of networking, IP protocols, and cloud technologies, along with virtualization and clustering platforms such as OpenStack, VMware vSphere, OpenShift, and Kubernetes It would be Good if you also had: Motivated, independent, and able to build and maintain good relationship with customers and internal stakeholders About Us Come create the technology that helps the world act together Nokia is committed to innovation and technology leadership across mobile, fixed and cloud networks. Your career here will have a positive impact on people’s lives and will help us build the capabilities needed for a more productive, sustainable, and inclusive world. We challenge ourselves to create an inclusive way of working where we are open to new ideas, empowered to take risks and fearless to bring our authentic selves to work What we offer Nokia offers continuous learning opportunities, well-being programs to support you mentally and physically, opportunities to join and get supported by employee resource groups, mentoring programs and highly diverse teams with an inclusive culture where people thrive and are empowered. Nokia is committed to inclusion and is an equal opportunity employer Nokia has received the following recognitions for its commitment to inclusion & equality: One of the World’s Most Ethical Companies by Ethisphere Gender-Equality Index by Bloomberg Workplace Pride Global Benchmark At Nokia, we act inclusively and respect the uniqueness of people. Nokia’s employment decisions are made regardless of race, color, national or ethnic origin, religion, gender, sexual orientation, gender identity or expression, age, marital status, disability, protected veteran status or other characteristics protected by law. We are committed to a culture of inclusion built upon our core value of respect. Join us and be part of a company where you will feel included and empowered to succeed. About The Team As Nokia's growth engine, we create value for communication service providers and enterprise customers by leading the transition to cloud-native software and as-a-service delivery models. Our inclusive team of dreamers, doers and disruptors push the limits from impossible to possible. Show more Show less

BCforward is seeking a highly motivated Recruitment Delivery Director to join our team in Hyderabad, India. Summary : Position Title : Domestic Recruitment Delivery Director Location : Full-time onsite at Hyderabad, India. Employment type : Full-time Pay range: ₹35 – ₹45 LPA (approx. $42,000 – $54,000 USD) + bonuses Overview : We are seeking a dynamic and strategic leader to oversee domestic recruiting delivery operations for our Asia-Pacific Global Capabilities Center (GCC). This role is pivotal in scaling our talent augmentation business for global clients in the Indian market. As the Delivery Director, you will lead a high-performing recruitment team, drive operational excellence through data-backed strategies, and ensure service excellence across all client engagements. Based in Hyderabad, this position is critical to shaping our staffing value proposition in domestic markets. Job responsibilities: Delivery & Operations: Lead end-to-end recruitment operations across multiple domestic clients, design and implement scalable delivery strategies, monitor KPIs to drive improvements, optimize sourcing tools and ATS usage, forecast hiring needs and adjust team workflows accordingly. People Management: Build, lead, and mentor high-performing recruitment teams, set clear performance targets and incentive programs, foster a culture of continuous learning and collaboration, ensure team stability and availability, address morale and performance issues proactively, and groom top performers for leadership roles. Client Engagement & Relationship Management: Act as primary client contact, conduct regular client review and quarterly business meetings, anticipate client needs, deliver proactive staffing solutions, and align recruitment delivery with organizational goals balancing quality, speed, and cost. Resource Planning & Strategic Execution: Allocate recruitment resources efficiently to meet hiring demands, maintain high team productivity, and build a culture of ownership, performance, and respect. Job requirements: Bachelor’s or Master’s degree in any discipline. 15+ years of recruitment experience, including 4–5 years in a delivery leadership role managing mid-to-large teams. Proven expertise in domestic recruitment (technical & non-technical), RPO models, and relevant employment laws. Strong background in hands-on hiring, staffing operations, and client management within the Indian market. Excellent communication, leadership, and interpersonal skills with a professional client-facing presence. Data-driven decision-maker with strong analytical, mediation, and problem-solving abilities. Demonstrated ability to drive team performance, develop talent, and create scalable processes. Comfortable in a fast-paced, metrics-oriented environment with shifting priorities. Benefits : We offer a comprehensive benefits package that includes medical, dental, and vision insurance to support employees' health and well-being. In addition, employees have paid holidays, paid time off and access to a 401(k)-retirement plan. About BCforward: BC forward began as an IT business solution and staffing firm. Founded in 1998, BC forward has grown with our customers’ needs into a full-service personnel solution’s organization. Headquartered in Indianapolis, Indiana, BC forward also operates numerous delivery centers across North America and India. We are currently the largest consulting firm and largest MBE certified firm in Indiana. Our uninterrupted growth has allowed BC forward to deliver uniquely configured IT staffing and project solutions over the years of catering to our customers’ specific needs. BC forward currently maintains a team of over 5000 global resources. With our additional brand, Stafforward, together we have the capabilities to deliver services for a variety of industries in both public and private sectors which allows us to address your most challenging needs. www.BCforward.com We must inform you that during the hiring process, we may ask for you to disclose and provide us with various categories of your personal information, including identifiers such as your name and address, professional information, commercial information, education information, and other related information. Please note that we will only use this information to facilitate and complete the recruiting process. This posting is not an offer of employment. All applicants must be authorized to work in the United States and willing to cooperate with a background check and drug screen, to the extent permitted by federal and local laws up to and including both criminal and financial reviews. The submission of intentionally false or fraudulent information in response to this job posting shall render the applicant ineligible for the position. BCforward is an equal opportunity employer. Any subsequent offer of employment shall be considered employment at will regardless of the anticipated assignment duration. Show more Show less

Description NOC (Network Operations Center) is the central command and control center for ‘Transportation Execution’ across the Amazon Supply Chain network supporting multiple geographies like NA, India and EU. It ensures hassle free, timely pick-up and delivery of freight from vendors to Amazon fulfillment centers (FC) and from Amazon FCs to carrier hubs. In case of any exceptions, NOC steps in to resolve the issue and keeps all the stakeholders informed on the proceedings. Along with this tactical problem solving NOC is also charged with understanding trends in network exceptions and then automating processes or proposing process changes to streamline operations. This second aspect involves network monitoring and significant analysis of network data. Overall, NOC plays a critical role in ensuring the smooth functioning of Amazon transportation and thereby has a direct impact on Amazon’s ability to serve its customers on time. This team acts as a single point of contact for managing the technological exceptions across LM stations. Purview of a Transportation Specialist Responsibilities In this role, the candidate will work with business and operations team to solve customer escalations, analyze historic results, initiate programs – all in an environment of rapid growth and increasing complexity. Candidate will drive improvements to the visibility tools, methods, and processes utilized by the team to increase the availability and granularity of actionable data to internal and external partners. The successful candidate must show significant ownership on customer issues and proactively initiate SOPs and process changes as required. They will be passionate about their work, detail-oriented, and have excellent problem-solving abilities. They will have superb communication and customer-relationship skills, excellent analytic insight, and be a passionate advocate of customer to other stakeholders. They will drive towards simple, scalable solutions to difficult problems, and have excellent project-management skills Responsibilities include, but are not limited to: Communication with internal customers (CS, MM, LM, FC, Trans Program, HR). Exceptional written and verbal communication skills with the ability to create compelling positioning / messaging strategy and present complex information clearly and concisely. High attention to detail and proven ability to manage multiple, competing priorities simultaneously with minimal supervision. Strong analytical, mediation and problem resolution skills. Demonstrated leadership with a bias towards action, supporting a culture of ownership and learning. Skilled in collaborative management environment, clear formal and informal communication with members of the remote and local management teams. Strong understanding of process improvement technique Key job responsibilities Understand execution and daily production goals. Review and update SOPs as required. At times assist with execution duties, training associates and verifying SOP compliance. Handle incoming work requests within standard service level agreements (SLAs). Provide direction utilizing independent judgment. Conduct regular audits with associates for engagement and standard work adherence. Assist in shift execution with shift managers. Work a flexible schedule as business demands, including overnight, weekends and holidays. A day in the life A typical day in this role will involve identifying network defects, collaborating with operations and tech teams to prioritize high impact tech defects and improve operational procedures. Monitor critical escalation channels Provide real-time support to operations teams Coordinate between tech and ops teams Track ticket status and follow up on pending items Share updates in relevant communication channels Maintain knowledge base with new findings About The Team NOC (Network Operation Center) is the central command and control center for ‘Transportation Execution’ across the Amazon Supply Chain network. It ensures hassle free, timely pick-up and delivery of freight from vendors to Amazon fulfillment centers (FC) and from Amazon FCs to carrier hubs. In case of any exceptions, NOC steps in to resolve the issue and keeps all the stakeholders informed on the proceedings. Along with this tactical problem solving, we understand trends in network exceptions and automate processes or proposing process changes to streamline operations involving network monitoring and significant analysis of network data. Basic Qualifications Bachelor's degree in a quantitative/technical field such as computer science, engineering, statistics Experience with Excel Experience with SQL Javascript/Python basics and proficiency to upskill through existing training modules Preferred Qualifications Demonstrated ability to work in a team. Proven ability to define effective, efficient, and scalable processes and drive continuous improvement through root cause identification and defect elimination. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. Company - ASSPL - Telangana Job ID: A3003557 Show more Show less

Role Purpose Responsible for managing the collection portfolio (One or Multiple Dues Stages) performance through a team of Vendor Managers, Team Leaders & Tele calling Agents. Role Accountability Formulate strategies for low performing segments/markets and implement the same with vendor sites Guide vendors to design a competitive incentive plan to ensure performance improvement Review Portfolio both Qualitatively & Quantitatively at account/NRR/Region/Channel level in order to identify gaps/issues/red flags and design solutions to fix root causes and highlight the same to relevant teams Share initial advisory with Strategy team on quality of overall portfolio or a particular segment thereof Liaison with Strategy and Dialer teams to design appropriate call-service campaigns to cater to the changing needs in the portfolio with a view to ensure overall improvement in the portfolio-performances Identify portfolio segments for initiation of legal approaches such as- Mediation, Conciliation, Lok Adalat and Arbitration in order to extract on identified accounts and attend all camps as required Monitor channel partner performance through a structured review mechanism and ensure appropriate capacity planning and portfolio balancing amongst various channel partners Review all vendor productivity metrics to ensure accuracy in vendor payouts Ensure adherence to BCP guidelines and DR drill schedules across all channel partner sites Ensure necessary training /certifications for tele calling staff in line with compliance requirements Ensure adherence to cost targets in tele collections operations Stay abreast of any sudden actions (taken by regulator/Govt/any entity) which may have impact on portfolio performance and update concerned stakeholders in a timely manner Scan the market for industry best practices and analyze internal processes to identify and recommend enhancement opportunities Conduct spot audits to ensure adherence to regulatory and internal guidelines on data security in all collection operations at channel partner sites Ensure necessary training /certifications for tele calling staff in line with compliance requirements Measures of Success Flow rates as per MOU (into X to 150) Money collected Settlement Loss FTE/NFTE productivity PLI Penetration Tele Retention Rate FTE/NFTE training coverage Budget adherence in tele calling operations Customer complaints volume Cost reduction as per MOU Vendor SLA Adherence No adverse observations in internal/external audits Process adherence as per MOU Technical Skills / Experience / Certifications Credit Card knowledge along with good understanding of Collection Processes Knowledge of dialer strategies Experience of managing large distributed vendor teams Competencies critical to the role Stakeholder Management Result Orientation Analytical Ability Process Orientation Market Awareness Problem Solving Skills Qualification: Post-Graduate / Graduate Degree in any discipline Show more Show less

Pune India Technology Full time 6/8/2025 J00168128 Equifax is where you can power your possible. If you want to achieve your true potential, chart new paths, develop new skills, collaborate with bright minds, and make a meaningful impact, we want to hear from you. Equifax is currently looking for an exceptional candidate to help with production support operations for Oracle Billing & Revenue Management platform. The candidate will be primarily responsible for production support and involved in all phases of SDLC including Detailed Design, Development, Unit/Dev Integration testing, QA support. The candidate is expected to help triage & be involved with any production issues that arise on a day-to-day basis. The candidate is expected to be hands-on in the production support area and should be able to perform with minimal supervision. Duties: Perform all production support activities, including analyzing any issue tickets, resolving issues, conducting root cause analysis as required Responsible for ensuring application systems are in compliance to security, audit policies, and procedures Be involved during the architecture phase of projects and provide technical input as required Provide support for Oracle BRM systems for various projects around the globe Provide support for detailed design (application/system/network/DB) as necessitated by the project while ensuring complete architectural compliance Provide support for ensuring proper unit testing and/or dev integration testing is carried out and is 100% automated to help with creating a continuous integration environment Set & maintain very high quality in design, code and build quality and continuously strive to improve on the standards Assist QA and Production Support in troubleshooting technical issues and develop code fixes. Prepare reports, manuals, and other documentation on the status, operation and maintenance of software Follow the SLA for issues with respect to the severity Establish a strategy of continuous delivery risk management that enables proactive decisions and actions throughout the delivery life cycle. Measure and improve delivery productivity for all P1 and P2 support engineers. Participate in architecture, design, and code reviews with the software development teams. Collaborate with other support engineers to plan and organize the development of our systems. Proactively identify issues within the system or within international BU operations and/or infrastructure, security concerns, data concerns, and create a remediation plan to solve the issue permanently. Proactively creating tickets/escalation when needs are identified to correct recurrent issues with BU's; as well as modernize technology in application stack. Support, Manage, Optimize and Monitor all profiles, rules, configuration, certificates and software licenses on all environments and take appropriate action in the event of non-compliance with security requirements. Other duties as assigned Qualifications: A Bachelor's degree in Computer Science or related discipline with a significant software development component. 5-7 years of Production Support/ Software development experience using C/C++ and/or Java. 6+ years of experience with Oracle BRM (Portal Infranet/Integrate Billing Solution) 7.x is a must. Experience with BRM PCM C/Java development and customizations. Experience configuring and using various tools like Oracle Mediation Controller and integrating with third party apps like Vertex (O Series), payment processing systems (Chase Paymentech preferred), Invoice extraction systems & Oracle EBS (R12) is required. Experience in automating the jobs is a big plus Knowledge of data model and experience working with data warehouse feeds is required Experience with Oracle RDBMS database software and Oracle Weblogic. Experience with Unix/Linux operating systems and Bash/Korn Shell Scripting. Solid communication, organizational, and project management skills are required. Experience with data migration, import, and legacy conversion is valuable. Proven debugging and problem solving skills. We offer a hybrid work setting, comprehensive compensation and healthcare packages, attractive paid time off, and organizational growth potential through our online learning platform with guided career tracks. Are you ready to power your possible? Apply today, and get started on a path toward an exciting new career at Equifax, where you can make a difference! Who is Equifax? At Equifax, we believe knowledge drives progress. As a global data, analytics and technology company, we play an essential role in the global economy by helping employers, employees, financial institutions and government agencies make critical decisions with greater confidence. We work to help create seamless and positive experiences during life’s pivotal moments: applying for jobs or a mortgage, financing an education or buying a car. Our impact is real and to accomplish our goals we focus on nurturing our people for career advancement and their learning and development, supporting our next generation of leaders, maintaining an inclusive and diverse work environment, and regularly engaging and recognizing our employees. Regardless of location or role, the individual and collective work of our employees makes a difference and we are looking for talented team players to join us as we help people live their financial best. Equifax is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Pune India Technology Full time 6/8/2025 J00168129 Equifax is where you can power your possible. If you want to achieve your true potential, chart new paths, develop new skills, collaborate with bright minds, and make a meaningful impact, we want to hear from you. Equifax is currently looking for an exceptional candidate to help with production support operations for Oracle Billing & Revenue Management platform. The candidate will be primarily responsible for production support and involved in all phases of SDLC including Detailed Design, Development, Unit/Dev Integration testing, QA support. The candidate is expected to help triage & be involved with any production issues that arise on a day-to-day basis. The candidate is expected to be hands-on in the production support area and should be able to perform with minimal supervision. Duties: Perform all production support activities, including analyzing any issue tickets, resolving issues, conducting root cause analysis as required Responsible for ensuring application systems are in compliance to security, audit policies, and procedures Be involved during the architecture phase of projects and provide technical input as required Provide support for Oracle BRM systems for various projects around the globe Provide support for detailed design (application/system/network/DB) as necessitated by the project while ensuring complete architectural compliance Provide support for ensuring proper unit testing and/or dev integration testing is carried out and is 100% automated to help with creating a continuous integration environment Set & maintain very high quality in design, code and build quality and continuously strive to improve on the standards Assist QA and Production Support in troubleshooting technical issues and develop code fixes. Prepare reports, manuals, and other documentation on the status, operation and maintenance of software Follow the SLA for issues with respect to the severity Establish a strategy of continuous delivery risk management that enables proactive decisions and actions throughout the delivery life cycle. Measure and improve delivery productivity for all P1 and P2 support engineers. Participate in architecture, design, and code reviews with the software development teams. Collaborate with other support engineers to plan and organize the development of our systems. Proactively identify issues within the system or within international BU operations and/or infrastructure, security concerns, data concerns, and create a remediation plan to solve the issue permanently. Proactively creating tickets/escalation when needs are identified to correct recurrent issues with BU's; as well as modernize technology in application stack. Support, Manage, Optimize and Monitor all profiles, rules, configuration, certificates and software licenses on all environments and take appropriate action in the event of non-compliance with security requirements. Other duties as assigned Qualifications: A Bachelor's degree in Computer Science or related discipline with a significant software development component. 5-7 years of Production Support/ Software development experience using C/C++ and/or Java. 6+ years of experience with Oracle BRM (Portal Infranet/Integrate Billing Solution) 7.x is a must. Experience with BRM PCM C/Java development and customizations. Experience configuring and using various tools like Oracle Mediation Controller and integrating with third party apps like Vertex (O Series), payment processing systems (Chase Paymentech preferred), Invoice extraction systems & Oracle EBS (R12) is required. Experience in automating the jobs is a big plus Knowledge of data model and experience working with data warehouse feeds is required Experience with Oracle RDBMS database software and Oracle Weblogic. Experience with Unix/Linux operating systems and Bash/Korn Shell Scripting. Solid communication, organizational, and project management skills are required. Experience with data migration, import, and legacy conversion is valuable. Proven debugging and problem solving skills. We offer a hybrid work setting, comprehensive compensation and healthcare packages, attractive paid time off, and organizational growth potential through our online learning platform with guided career tracks. Are you ready to power your possible? Apply today, and get started on a path toward an exciting new career at Equifax, where you can make a difference! Who is Equifax? At Equifax, we believe knowledge drives progress. As a global data, analytics and technology company, we play an essential role in the global economy by helping employers, employees, financial institutions and government agencies make critical decisions with greater confidence. We work to help create seamless and positive experiences during life’s pivotal moments: applying for jobs or a mortgage, financing an education or buying a car. Our impact is real and to accomplish our goals we focus on nurturing our people for career advancement and their learning and development, supporting our next generation of leaders, maintaining an inclusive and diverse work environment, and regularly engaging and recognizing our employees. Regardless of location or role, the individual and collective work of our employees makes a difference and we are looking for talented team players to join us as we help people live their financial best. Equifax is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Job Title: Customer Care Executive Responsibilities: Handling Customer complaints & grievances. Resolving customer’s query via emails and phone calls. Keeping track of the orders and arranging required styles on request. Resolving queries on social media on posts and direct messages. Forwarding queries to concerned Team. Upselling on the desired products Required Experience/Skills/Education : A bachelor’s degree in Administration or related field. A minimum of 3 years' experience (fashion ecom based preferred) Excellent interpersonal and written and oral communication skills. Knowledge of CRM systems. Computer skills. Knowledge of mediation and conflict resolution techniques Timings : We are looking at covering the entire 24 hours in a day, 7 days a week, to ensure that our clients have assistance at all times. 1st Shift 10:00:00 AM 6:30:00 PM 2nd Shift 6:00:00 PM 2:30:00 AM 3rd Shift 2:00:00 AM 10:30:00 AM Job Types: Full-time, Permanent Pay: ₹30,000.00 - ₹40,000.00 per month Benefits: Health insurance Provident Fund Schedule: Day shift Monday to Friday Rotational shift Supplemental Pay: Commission pay Performance bonus Yearly bonus Experience: total work: 2 years (Required) Work Location: In person

Akinex Global Supplies LLP is seeking a detail-oriented and meticulous Legal & Compliance Officer to support the legal, regulatory compliance, and insurance functions within the organization. This position will play a critical role in managing legal documentation, compliance programs, insurance claims, and contract management. This is an excellent opportunity for professionals with a strong legal and compliance background to join a growing organization and contribute to its operational success. COMPANY: Akinex Global Supplies LLP. LOCATION: Jaipur, RJ RESPONSIBILITIES: 1. Legal Support and Regulatory Compliance: a. Provide administrative and drafting support for third-party claims, litigation, mediation, and arbitration. b. Assist in the drafting, analyzing, reviewing, and preparing contracts, standard terms and conditions, service level agreements, licenses, and other legal documents. c. Support general business law matters, including corporate governance, procurement, and business law issues. d. Assist in reviewing and updating internal policies to ensure statutory and legal compliance. e. Identify, monitor, and address compliance issues requiring follow-up or investigation. f. Support the implementation of governance, risk, and compliance programs. g. Collaborate with departments to ensure legal risks are appropriately addressed. h. Provide standard legal opinions and advice. i. Assist with updating statutory records and compliance documentation. 2. Insurance and Administration: a. Administer claims related to vessel sweepings, contaminated cargo, stock theft, and damages to company property. b. Administer insurance claims for buildings, equipment, goods in transit, and company assets. c. Follow up with insurers on pending claims to ensure recovery and accurate reporting. d. Ensure asset additions, including warehouses and office buildings, are properly insured. e. Oversee policy management and claims related to the company’s insurance policies. f. Provide monthly insurance reports. 3. Customer On-Boarding and Contract Management: a. Assist with customer on-boarding, including vetting processes. b. Review and analyse amendments to Standard Terms and Conditions (STCs) with customers. c. Review invoices from externally instructed attorneys. d. Investigate warehouse breaches of contract to protect the company’s interests. e. Manage contracts and foster good relations with customers and suppliers/service providers. SKILLS REQUIRED: 1. Strong verbal and written communication skills. 2. Excellent attention to detail. 3. Analytical mindset with strong problem-solving abilities. 4. Excellent reporting and document management skills. 5. Professional appearance. 6. Ability to work independently and collaborate effectively with various departments DESIRED CANDIDATE PROFILE: 1. Education: BCom Law or similar qualification 2. Experience: Minimum of 3-5 years in a similar role. Job Types: Full-time, Permanent Pay: ₹20,000.00 - ₹30,000.00 per month Schedule: Day shift Application Question(s): Are you located in Jaipur, Rajasthan? Education: Master's (Preferred) Experience: total work: 2 years (Required) Language: English (Required) Work Location: In person

Equifax is currently looking for an exceptional candidate to help with production support operations for Oracle Billing & Revenue Management platform. The candidate will be primarily responsible for production support and involved in all phases of SDLC including Detailed Design, Development, Unit/Dev Integration testing, QA support. The candidate is expected to help triage & be involved with any production issues that arise on a day-to-day basis. The candidate is expected to be hands-on in the production support area and should be able to perform with minimal supervision. Duties: Perform all production support activities, including analyzing any issue tickets, resolving issues, conducting root cause analysis as required Responsible for ensuring application systems are in compliance to security, audit policies, and procedures Be involved during the architecture phase of projects and provide technical input as required Provide support for Oracle BRM systems for various projects around the globe Provide support for detailed design (application/system/network/DB) as necessitated by the project while ensuring complete architectural compliance Provide support for ensuring proper unit testing and/or dev integration testing is carried out and is 100% automated to help with creating a continuous integration environment Set & maintain very high quality in design, code and build quality and continuously strive to improve on the standards Assist QA and Production Support in troubleshooting technical issues and develop code fixes. Prepare reports, manuals, and other documentation on the status, operation and maintenance of software Follow the SLA for issues with respect to the severity Establish a strategy of continuous delivery risk management that enables proactive decisions and actions throughout the delivery life cycle. Measure and improve delivery productivity for all P1 and P2 support engineers. Participate in architecture, design, and code reviews with the software development teams. Collaborate with other support engineers to plan and organize the development of our systems. Proactively identify issues within the system or within international BU operations and/or infrastructure, security concerns, data concerns, and create a remediation plan to solve the issue permanently. Proactively creating tickets/escalation when needs are identified to correct recurrent issues with BU's; as well as modernize technology in application stack. Support, Manage, Optimize and Monitor all profiles, rules, configuration, certificates and software licenses on all environments and take appropriate action in the event of non-compliance with security requirements. Other duties as assigned Qualifications: A Bachelor's degree in Computer Science or related discipline with a significant software development component. 5-7 years of Production Support/ Software development experience using C/C++ and/or Java. 6+ years of experience with Oracle BRM (Portal Infranet/Integrate Billing Solution) 7.x is a must. Experience with BRM PCM C/Java development and customizations. Experience configuring and using various tools like Oracle Mediation Controller and integrating with third party apps like Vertex (O Series), payment processing systems (Chase Paymentech preferred), Invoice extraction systems & Oracle EBS (R12) is required. Experience in automating the jobs is a big plus Knowledge of data model and experience working with data warehouse feeds is required Experience with Oracle RDBMS database software and Oracle Weblogic. Experience with Unix/Linux operating systems and Bash/Korn Shell Scripting. Solid communication, organizational, and project management skills are required. Experience with data migration, import, and legacy conversion is valuable. Proven debugging and problem solving skills. Show more Show less

Equifax is currently looking for an exceptional candidate to help with production support operations for Oracle Billing & Revenue Management platform. The candidate will be primarily responsible for production support and involved in all phases of SDLC including Detailed Design, Development, Unit/Dev Integration testing, QA support. The candidate is expected to help triage & be involved with any production issues that arise on a day-to-day basis. The candidate is expected to be hands-on in the production support area and should be able to perform with minimal supervision. Duties: Perform all production support activities, including analyzing any issue tickets, resolving issues, conducting root cause analysis as required Responsible for ensuring application systems are in compliance to security, audit policies, and procedures Be involved during the architecture phase of projects and provide technical input as required Provide support for Oracle BRM systems for various projects around the globe Provide support for detailed design (application/system/network/DB) as necessitated by the project while ensuring complete architectural compliance Provide support for ensuring proper unit testing and/or dev integration testing is carried out and is 100% automated to help with creating a continuous integration environment Set & maintain very high quality in design, code and build quality and continuously strive to improve on the standards Assist QA and Production Support in troubleshooting technical issues and develop code fixes. Prepare reports, manuals, and other documentation on the status, operation and maintenance of software Follow the SLA for issues with respect to the severity Establish a strategy of continuous delivery risk management that enables proactive decisions and actions throughout the delivery life cycle. Measure and improve delivery productivity for all P1 and P2 support engineers. Participate in architecture, design, and code reviews with the software development teams. Collaborate with other support engineers to plan and organize the development of our systems. Proactively identify issues within the system or within international BU operations and/or infrastructure, security concerns, data concerns, and create a remediation plan to solve the issue permanently. Proactively creating tickets/escalation when needs are identified to correct recurrent issues with BU's; as well as modernize technology in application stack. Support, Manage, Optimize and Monitor all profiles, rules, configuration, certificates and software licenses on all environments and take appropriate action in the event of non-compliance with security requirements. Other duties as assigned Qualifications: A Bachelor's degree in Computer Science or related discipline with a significant software development component. 5-7 years of Production Support/ Software development experience using C/C++ and/or Java. 6+ years of experience with Oracle BRM (Portal Infranet/Integrate Billing Solution) 7.x is a must. Experience with BRM PCM C/Java development and customizations. Experience configuring and using various tools like Oracle Mediation Controller and integrating with third party apps like Vertex (O Series), payment processing systems (Chase Paymentech preferred), Invoice extraction systems & Oracle EBS (R12) is required. Experience in automating the jobs is a big plus Knowledge of data model and experience working with data warehouse feeds is required Experience with Oracle RDBMS database software and Oracle Weblogic. Experience with Unix/Linux operating systems and Bash/Korn Shell Scripting. Solid communication, organizational, and project management skills are required. Experience with data migration, import, and legacy conversion is valuable. Proven debugging and problem solving skills. Show more Show less

Project Role : Application Lead Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills : Automotive ECU Software Good to have skills : NA Minimum 5 Year(s) Of Experience Is Required Educational Qualification : 15 years full time education Summary: As a scrum master you work with an Agile product team. You will need to create user stories, help decompose the work, estimate work effort, manage backlogs, and support all aspects of conducting meetings to support software development. Roles & Responsibilities: 1. Apply Agile Product Management knowledge, skills, tools, and techniques to deliverables, processes, and systems to meet or exceed stakeholder needs and expectations. 2. Utilize agile methodology in the management of the scrum process while coordinating the activities of the scrum team. 3. Coach the team to reach higher and sustainable levels of performance and maturity. 4. Validate quality of scrum team deliverables while leading team effort in relentless improvement. 5. Manages and facilitates agile methodology within the team and organization flow, including running scrum, planning, demo and retrospective meetings, lead the decision-making processes to ensure quick inspection and proper use of adaptation process. 6. Drives team iteration execution, communicates with management and stakeholders, protects the team from uncontrolled injection of work (changes are evaluated/intentional) Professional & Technical Skills: 1. Excellent communication, mediation and negotiation skills. 2. Strong project management skills. 3. Highly organized and detail oriented with the ability to manage multiple assignments. 4. Customer focused, sensitive to customer needs, their critical business cycles and schedule. 5. Ability to communicate and work well with team co-located across the globe. 6. Excellent communication and collaboration skills, with the ability to convey complex security concepts to non-technical stakeholders Additional Information: 1. The candidate should have a minimum of 5 years of experience in Product Management knowledge. 2. This position is based at our Hyderabad office 3. Bachelor of Engineering in Electronics, or any related stream. Show more Show less

About Us : Real Capital Ventures is a dynamic and forward-thinking real estate firm, committed to providing top-tier investment opportunities in the residential sector. We are looking for passionate sales professionals with an entrepreneurial mindset to join our team and drive success. Role Overview: You will be responsible for advising clients on investment opportunities in premier residential projects by Tier 1 developers. You will manage a portfolio of clients provided by the company, help them find properties suited to their needs and ensure a smooth sales process from initiation to closure. Key Responsibilities: ● Present and recommend suitable residential properties to clients based on their investment preferences. ● Build and maintain strong relationships with clients, ensuring a high level of client satisfaction. ● Manage the complete sales process, from initial contact to post-sale engagement. ● Coordinate and conduct site visits for prospective clients. ● Participate in negotiations and help clients make informed decisions. ● Stay updated on market trends, competition, and sales strategies to offer valuable insights. ● Drive revenue growth by achieving allocated targets and identifying new opportunities. Qualifications & Skills: ● Passion for Sales : A deep enthusiasm for sales, with a drive to meet and exceed targets. ● Entrepreneurial Mindset : Self-motivated, proactive, and able to work independently. ● Communication & Negotiation : Excellent verbal communication, presentation, negotiation and mediation skills. ● Client Management : Strong interpersonal and relationship-building skills, with the ability to manage and engage with diverse clients. ● Real Estate Knowledge : A solid understanding of the real estate sector and its dynamics. ● Results-Oriented : Target-driven and confident, with a proven track record of achieving sales goals. Why Join Us? ● Opportunity to work with a growing real estate firm and collaborate with Tier 1 developers. ● A supportive and dynamic work environment that fosters professional growth. ● Attractive incentives and a chance to be part of a high-performing sales team. Show more Show less

Job Posting: Core Litigation Advocate Location: Dabri Mod, Janakpuri, West Delhi Position Type: Full-Time (Monday to Saturday, 10:00 AM - 7:00 PM) We are urgently seeking a skilled Core Litigation Advocate with a passion for delivering exceptional legal services in Business, Civil, Commercial, and Corporate Litigation . Join our dynamic team and contribute to impactful legal work in a fast-paced environment. Key Responsibilities: Draft high-quality legal documents, including writs, plaints, suits, complaints, written statements, written evidence, and rejoinders. Represent clients effectively in court proceedings, arbitration, and mediation. Conduct thorough document vetting and legal research. Manage end-to-end litigation processes with precision and efficiency. Work under tight deadlines while maintaining outstanding performance. Qualifications & Skills: Education: Law degree from a Tier-1 law college; LLM preferred. Experience: Minimum 2 years of core litigation experience in Business, Civil, Commercial, and Corporate Law. Skills: Exceptional drafting and legal research abilities. Strong courtroom presence and advocacy skills. In-depth knowledge of civil, commercial, corporate, and business law. Excellent communication skills in English and Hindi . Proactive, professional, and driven with a passion for litigation. Commitment: Ability to work full-time from our office in Dabri Mod, Janakpuri. Location Preference: Candidates residing in or near Dabri Mod, West Delhi, or South West Delhi are preferred for ease of commute. Ideal Candidate: Views litigation as a calling, not just a profession. Dedicated, responsible, and thrives in a time-bound environment. Eager to learn, grow, and make a meaningful impact in the legal field. Why Join Us? This is an exciting opportunity for a litigation enthusiast to work on challenging cases, hone their advocacy skills, and grow professionally in a supportive environment. If you are passionate about delivering exceptional legal outcomes and ready to take on a rewarding role, we want to hear from you! How to Apply: Please submit your resume, a cover letter highlighting your litigation experience, and samples of your legal drafting to +919717329850. Only shortlisted candidates will be contacted. Note: This is a full-time role requiring daily in-office presence. Candidates must be available to work Monday to Saturday, 10:00 AM to 7:00 PM. Show more Show less

About Us JOB DESCRIPTION SBI Card is a leading pure-play credit card issuer in India, offering a wide range of credit cards to cater to diverse customer needs. We are constantly innovating to meet the evolving financial needs of our customers, empowering them with digital currency for seamless payment experience and indulge in rewarding benefits. At SBI Card, the motto 'Make Life Simple' inspires every initiative, ensuring that customer convenience is at the forefront of all that we do. We are committed to building an environment where people can thrive and create a better future for everyone. SBI Card is proud to be an equal opportunity & inclusive employer and welcome employees without any discrimination on the grounds of race, color, gender, religion, creed, disability, sexual orientation, gender identity, marital status, caste etc. SBI Card is committed to fostering an inclusive and diverse workplace where all employees are treated equally with dignity and respect which makes it a promising place to work. Join us to shape the future of digital payment in India and unlock your full potential. What’s In It For YOU SBI Card truly lives by the work-life balance philosophy. We offer a robust wellness and wellbeing program to support mental and physical health of our employees Admirable work deserves to be rewarded. We have a well curated bouquet of rewards and recognition program for the employees Dynamic, Inclusive and Diverse team culture Gender Neutral Policy Inclusive Health Benefits for all - Medical Insurance, Personal Accidental, Group Term Life Insurance and Annual Health Checkup, Dental and OPD benefits Commitment to the overall development of an employee through comprehensive learning & development framework Role Purpose Manage channel partners handling tele calling responsibilities for the assigned Collections portfolio. Role Accountability Execute collection strategy for the site, track performance and give inputs to PM Monitor channel partner performance through a structured review mechanism and ensure appropriate capacity planning Review Portfolio both Qualitatively & Quantitatively at account/NRR/Region / Channel level in order to identify gaps/issues Strategise and segment portfolio churning on dialer prioritizing at various cuts in terms of Payment due date / Occupation segment / billing cycle / Geography / CM & NM / any new product-variants to improve efficiencies and performances Conduct call sampling across portfolio segments in line with the call listening framework and share observations on call and portfolio quality with concerned stakeholders Manage the uptime for all SBI Card collection systems at the vendor site to ensure uninterrupted production and coordinate with Internal stake holders to ensure business continuity in the event of downtime of vendor CRM / Dialer systems /Telecom resources Identify portfolio segments for initiation of legal approaches such as- Mediation, Conciliation, Lok Adalat and arbitration in order to extract on identified accounts and attend all camps as required Ensure Field-referral rates are in line with business-targets by identifying right sets of accounts for TC-retention as well as Field referral, adopting a segmented approach basis past delivery-trends Analyze action codes on daily basis and propose action plan to improve performance and right identification of field referral Ensure necessary training /certifications for tele calling staff in line with compliance requirements Conduct spot audits to ensure adherence to regulatory and internal guidelines on data security in all collection operations at channel partner sites Track performance of all agents on key performance metrics daily to identify any adverse trends either or performance or call-quality or in disciplined behavior e.g. frequent late-logins, uninformed/unplanned leaves, low TOS, non-adherence to compliance guidelines, etc. and take suitable remediation measures Manage agency payouts in line with the business SLA model and ensure billing within defined timelines; Keep track of accuracy in different components of agency payouts--Actual Headcount deployed; PRI Lines, Contest, Team Engagement, etc. Measures of Success Resolution Rate Normalisation Rate Roll back rate KP targets PLI penetration Money collected NFTE productivity Tele Retention rate NFTE training coverage Customer complaints volume Vendor SLA adherence No adverse observations in internal/external audits Process adherence as per MOU Technical Skills / Experience / Certifications Credit Card knowledge along with good understanding of Collection Processes Knowledge of dialer strategies Experience of managing large distributed vendor teams Competencies critical to the role Stakeholder Management Result Orientation Process Orientation Problem Solving Skills Qualification Post-Graduate/Graduate in any discipline Preferred Industry Credit Card Show more Show less

About Us JOB DESCRIPTION SBI Card is a leading pure-play credit card issuer in India, offering a wide range of credit cards to cater to diverse customer needs. We are constantly innovating to meet the evolving financial needs of our customers, empowering them with digital currency for seamless payment experience and indulge in rewarding benefits. At SBI Card, the motto 'Make Life Simple' inspires every initiative, ensuring that customer convenience is at the forefront of all that we do. We are committed to building an environment where people can thrive and create a better future for everyone. SBI Card is proud to be an equal opportunity & inclusive employer and welcome employees without any discrimination on the grounds of race, color, gender, religion, creed, disability, sexual orientation, gender identity, marital status, caste etc. SBI Card is committed to fostering an inclusive and diverse workplace where all employees are treated equally with dignity and respect which makes it a promising place to work. Join us to shape the future of digital payment in India and unlock your full potential. What’s In It For YOU SBI Card truly lives by the work-life balance philosophy. We offer a robust wellness and wellbeing program to support mental and physical health of our employees Admirable work deserves to be rewarded. We have a well curated bouquet of rewards and recognition program for the employees Dynamic, Inclusive and Diverse team culture Gender Neutral Policy Inclusive Health Benefits for all - Medical Insurance, Personal Accidental, Group Term Life Insurance and Annual Health Checkup, Dental and OPD benefits Commitment to the overall development of an employee through comprehensive learning & development framework Role Purpose Manage channel partners handling tele calling responsibilities for the assigned Collections portfolio. Role Accountability Execute collection strategy for the site, track performance and give inputs to PM Monitor channel partner performance through a structured review mechanism and ensure appropriate capacity planning Review Portfolio both Qualitatively & Quantitatively at account/NRR/Region / Channel level in order to identify gaps/issues Strategise and segment portfolio churning on dialer prioritizing at various cuts in terms of Payment due date / Occupation segment / billing cycle / Geography / CM & NM / any new product-variants to improve efficiencies and performances Conduct call sampling across portfolio segments in line with the call listening framework and share observations on call and portfolio quality with concerned stakeholders Manage the uptime for all SBI Card collection systems at the vendor site to ensure uninterrupted production and coordinate with Internal stake holders to ensure business continuity in the event of downtime of vendor CRM / Dialer systems /Telecom resources Identify portfolio segments for initiation of legal approaches such as- Mediation, Conciliation, Lok Adalat and arbitration in order to extract on identified accounts and attend all camps as required Ensure Field-referral rates are in line with business-targets by identifying right sets of accounts for TC-retention as well as Field referral, adopting a segmented approach basis past delivery-trends Analyze action codes on daily basis and propose action plan to improve performance and right identification of field referral Ensure necessary training /certifications for tele calling staff in line with compliance requirements Conduct spot audits to ensure adherence to regulatory and internal guidelines on data security in all collection operations at channel partner sites Track performance of all agents on key performance metrics daily to identify any adverse trends either or performance or call-quality or in disciplined behavior e.g. frequent late-logins, uninformed/unplanned leaves, low TOS, non-adherence to compliance guidelines, etc. and take suitable remediation measures Manage agency payouts in line with the business SLA model and ensure billing within defined timelines; Keep track of accuracy in different components of agency payouts--Actual Headcount deployed; PRI Lines, Contest, Team Engagement, etc. Measures of Success Resolution Rate Normalisation Rate Roll back rate KP targets PLI penetration Money collected NFTE productivity Tele Retention rate NFTE training coverage Customer complaints volume Vendor SLA adherence No adverse observations in internal/external audits Process adherence as per MOU Technical Skills / Experience / Certifications Credit Card knowledge along with good understanding of Collection Processes Knowledge of dialer strategies Experience of managing large distributed vendor teams Competencies critical to the role Stakeholder Management Result Orientation Process Orientation Problem Solving Skills Qualification Post-Graduate/Graduate in any discipline Preferred Industry Credit Card Show more Show less

Contracts manager as per the JD given below for Agra Metro AGCC07. B.E. Civil Engineering PG in Construction/Contracts Management – preferred Sound knowledge in FIDIC red book Sound knowledge in project scheduling, EoT / Delay analysis and programming software like primavera and MSP. Experience in operations with good understanding of infrastructure works (Metros) Identification and monitoring of Project risks and opportunities in a timely manner. Drafting & Vetting of Contractual communications/project correspondences. Ensuring timely notices for various issues arising at site pertaining to Extension of time, variations, settlement of disputes. Handling of Delay and Disruption claims. Experience in Dispute resolution processes such as DAB, DRC, Conciliation, Mediation, Amicable settlement. Show more Show less