614 Mediation Jobs - Page 14

Title: Technical Architect – AdTech Experience: 10+ Years Location: Onsite – Pune (Work from Office) About the Role We are seeking a seasoned Technical Architect with deep expertise in AdTech systems to lead the architecture and design of scalable, high-performance platforms for programmatic advertising and app monetisation. This is a hands-on leadership role where you’ll define system architecture, guide engineering teams, and ensure reliability and performance at scale. Ideal for those with a strong backend and infrastructure background, and a passion for solving complex technical challenges in the AdTech space. Key Responsibilities Architecture & System Design Design scalable and reliable system architectures tailored for programmatic ad platforms Lead end-to-end technical planning, architecture reviews, and performance optimisations Translate business requirements into high-level architecture and technical solutions Technical Leadership & Collaboration Collaborate with cross-functional teams, including Product, Data, and Engineering Provide technical mentorship and direction to development teams Drive technical innovation and evaluate emerging technologies relevant to AdTech Platform Reliability & Performance Define standards for high availability, fault tolerance, and system scalability Review code, conduct system audits, and lead performance monitoring efforts Ensure cloud infrastructure and deployment pipelines follow best practices Security & Compliance Ensure adherence to security best practices and data privacy regulations (e.g., GDPR, CCPA) Collaborate with stakeholders to integrate compliance into system design Core Skill Set Strong experience in AdTech ecosystems (DSP, SSP, RTB, header bidding, mediation layers) Proven expertise in backend architecture, microservices, and distributed systems Hands-on knowledge of cloud platforms such as AWS, GCP, or Azure Proficiency in containerization (Docker, Kubernetes) and CI/CD workflows Deep understanding of SQL/NoSQL databases, caching systems, message queues, and API design Ability to communicate and collaborate effectively with cross-functional teams Preferred Qualifications Bachelor’s or Master’s degree in Computer Science, Engineering, or a related field Experience in startup environments or building high-scale AdTech platforms Familiarity with data engineering tools and real-time streaming frameworks (Kafka, Spark, etc.) Understanding of privacy laws and how they impact digital advertising platforms

Job requisition ID :: 84363 Date: Jun 19, 2025 Location: Hyderabad Designation: Consultant Entity: SAP CM/CC – QA Responsibilities : Developing and executing test plans, test cases, and test scripts for SAP CM/CC solutions. Collaborating with business analysts, developers, and other stakeholders to understand requirements and ensure test coverage. Identifying, documenting, and tracking defects to resolution. Participating in design and requirement reviews to provide input on testability and quality. Setting up and maintaining test environments. Providing regular status reports on testing progress and defect metrics. Conducting regression testing and performance testing as needed. Contributing to the continuous improvement of QA processes and practices. Providing support during the implementation and post-implementation phases. Test automation Qualifications : Bachelor's degree in Computer Science, Information Technology, or related field. Should have experience from 3-5 Years Extensive experience as a Tester working with Convergent Mediation/Mediation Zone or similar mediation platforms. Strong knowledge of Manual and Automation Testing. Proven experience in testing complex CM/CC solutions. Excellent problem-solving and analytical skills. Strong communication skills. Experience with telecommunications or other industries requiring mediation and charging of large volumes of data is preferred. Additional Requirements : Certification in relevant technologies or platforms is a plus. Ability to work under pressure and manage multiple priorities. Commitment to continuous learning and professional development.

EXPERIENCE 7 - 8 years ₹ 7 lacs- 12 lacs LPA Location :- Gurgaon NOTE: Candidates from Real Estate Sales background only. It a team management role, He/she will be responsible for real estate sales, revenue strategies, marketing, training. The Prime role is to sell high end luxury residential and commercial projects. The role involves around to build and preserve trusting relationships with our premier customers. He or She will be responsible for following:- ● Can easily handle the team size approx. 5 to 6 people sales team. ● Oversee day-to-day business operations ● Communicate and embody the company vision and values. ● Evaluate employee performance and provide additional coaching and support as needed ● Communication skills are key to increasing management’s effectiveness with both superiors and subordinates. ● Time management skills are important in prioritizing tasks to ensure that projects are completed by deadlines and streamlining processes to maximize productivity ● Negotiation and mediation skills are necessary in finding opportunities to resolve conflicts efficiently and favourably ● Decision-making skills are key to weighing the costs and benefits of various options and determining the best course of action to achieve company goals ● Maximize revenue generation and lead closures ● Strong client focus including pre and post-sales services for long term wealth retention. ● Conducting market review/studies and analysing competitor’s activities thereby devising strategies to counter them. ● Liaising between customers and the company for up-to-date status of service, pricing, and new product release launches. ● Establishing, maintaining and expanding your customer base. Desired Candidate Profile: ● Excellent communication and selling skills. ● MBA / Post Graduation/Graduation in any discipline. ● Total experience of around 7-8 years with minimum 3-4 years’ experience in direct selling. ● In-depth knowledge about real estate environment in the city, property buying cycle. ● Awareness about new projects coming up in the city and prevailing prices in various localities of the city. ● Analytics driven skills and ability to understand and act according to the key parameters such as conversion rate, leads to meetings, meetings to site visits ratio. ● Polished, Well-Groomed, pleasing personality – He/she has to find ways to achieve their monthly target and maintain our company's positive image. ● He will be responsible for generating sales within assigned focus projects ● Schedule and conduct weekly sales meetings and achieving targets. ● Report on sales activities to senior management. ● Reaching the targets and goals set for your area. ● Increasing business opportunities through various routes to market. ● Collecting customer feedback and market research. ● Keeping up to date with products and competitors. ● OWN CONVEYANCE IS MUST. CANDIDATE LIVING IN GURGAON OR NEAR TO GURGAON IN DELHI AREAS WILL BE CONSIDERED Perks and Benefits:- Remuneration details: BEST LEADS SUPPORT OF INDUSTRY MANDATE PROJECTS TO WORK CTC - INR 7,00,000 LPA to INR 12,00,000 LPA INCENTIVES:- Best in Industry and paid on time Perks/ Trips:- Monthly/ Quarterly / Yearly lucrative perks apart from regular Incentives with very good Growth opportunities. Have domestic & International trips schemes. Job Type: Full-time Pay: ₹700,000.00 - ₹1,200,000.00 per year Schedule: Day shift Fixed shift Weekend availability Supplemental Pay: Performance bonus Work Location: In person Expected Start Date: 01/07/2025

We are India's leading dispute resolution Company, led by IIT-IIM-MIT alumni and an award winning team featured in CNBC and several print media. The company has its corporate office in Noida and branch offices in Mumbai, Pune, Bangalore, Chennai, Hyderabad & Kolkata. ELIGIBILITY - LLB/LLM LOCATION - Kolkata (or Delhi NCR, Pune, Bangalore, in case you prefer other metro cities) Key Responsibilities Protect the client's legal rights in financial contracts Assist senior lawyers to achieve the resolution objectives of the client Draft legal documents and submissions to various regulatory authorities Work on client acquisition and retention Help clients in dispute resolution through mediation and arbitration Assist clients in negotiation/discussions with stakeholders Benefits Of Joining Us No litigation work, only mediation, and arbitration Fixed office hours (10 am to 6 pm), no late hours Great fixed pay plus an additional bonus Join a large & growing team of 100+ lawyers (ref:iimjobs.com)

Title: Product Manager – Ad Tech / App Monetisation / Programmatic Platforms Experience: 8+ Years Location: Hybrid India (Work from Office): Pune About the Role: We are seeking a seasoned Product Manager to lead the development, optimisation, and scaling of ad tech products focused on programmatic advertising and app monetisation. This role requires a strategic thinker with strong technical acumen and product leadership experience. You’ll work closely with engineering, design, business, and marketing teams to deliver data-driven and user-focused solutions in a high-impact environment. Key Responsibilities: Product Strategy & Vision Define and drive product vision, roadmap, and strategy for core ad tech offerings Lead the end-to-end product lifecycle—from ideation to launch and ongoing optimisation Align product priorities with overall business and customer objectives Collaboration & Execution Collaborate with engineering, design, business development, and marketing teams Break down complex problems into clear product requirements and wireframes Own product documentation, sprint planning, and stakeholder communication Market Analysis & Optimization Analyze industry trends, competition, and market opportunities to identify growth areas Use data and performance metrics to iterate and improve product effectiveness Prioritize features based on ROI, business goals, and user value Leadership & Communication Present product strategy and updates to internal leadership and cross-functional teams Act as a domain expert on app monetization, mediation, and programmatic advertising Advocate for high product quality, scalability, and user satisfaction Core Skill Set: 8+ years of product management experience in Ad Technology Strong understanding of programmatic advertising, mediation, and app monetization Proficiency in SQL and data-driven decision-making Ability to write high-quality product specs and design wireframes Strong experience managing technical projects and collaborating with engineering teams Prior engineering experience is a plus Excellent communication, analytical, and cross-functional leadership skills Preferred Qualifications: Bachelor’s degree (B.Tech/B.E.) in Computer Science, Engineering, or related field A postgraduate degree (M.Tech) is preferred Previous experience in ad tech or app gaming startups is an advantage Proven success in delivering high-impact B2B or B2C ad tech products

Drafting, review and negotiation of contracts Confidential, Joint Venture, Consortium, Service provider agreements. Sound knowledge in FIDIC Contracts, NHAI Contracts, NPCIL Contracts, CPWD Contracts. Experience in operations with good understanding of infrastructure works Identification and monitoring of Project risks and opportunities in a timely manner. Drafting of Contractual communications/project correspondences. Ensuring timely notices for various issues arising at site pertaining to Extension of time, variations, settlement of disputes. Handling of Delay and Disruption claims. Must have knowledge in Indian Arbitration Act 1996(Amended on 2015 & 2019) and Indian Contract Act 1872. Experience in Dispute resolution processes such as DAB, DRC, Conciliation, Mediation, Amicable settlement (Preferred) Knowledge in project scheduling, EoT / Delay analysis and programming software like primavera and MSP.

Be the Solution and Design Lead for end to end Solution for BSS Solutions including Full Stack BSS Components in a Telecom environment. Pre-sales and Delivery Experience as Solution lead in several Telecom BSS projects including Pre-paid Charging, Billing, Mediation, including BSS migration Lead and Guide the Technical Team of System Integrators, Testers and Solution Partner Teams to manage the Solution Aspects of the Program Be responsible for scope, defining and designing solution offerings; E2E Ownership of Solution part of the BSS Transformation and Migration Project Be responsible for scope, defining and designing solution offerings; driving end-to-end technical solutions Analyze customer technology, define business requirements and participate in risk analysis Support deployment of solution Participate in knowledge transfer, documentation and information sharing Lead the Technical Team involving SMEs, System Integrators and Partner resources in different phases of the project and work hand-in-hand with Program Manager to ensure successful delivery of BSS Programs Lead different Activities within Project from Solution Aspects and participate in activities such as Solution Analysis, HLD/LLD Preparation, Solution and Integration Architecture Definition, User Acceptance Testing etc Interface with Customer Technical Lead Develop technical presentations and proposals, and perform customer presentations Engage effectively with multiple internal and customer stakeholders for given solution related discussions.

I-Call International is looking to hire more Punjabi Interpreters to work remotely. As a Punjabi consecutive medical interpreter, your primary responsibility is to facilitate communication between healthcare providers and patients who speak Punjabi. Your duties may include: Interpretation : You will be responsible for accurately interpreting medical terminology, diagnoses, treatments, and other information between Punjabi-speaking patients and healthcare providers, including doctors, nurses, and other medical staff. Cultural mediation: You may need to provide cultural mediation services to help patients understand the healthcare system and how to navigate it effectively. You may also need to help healthcare providers understand cultural differences that may affect patient care. Confidentiality: You must maintain patient confidentiality and adhere to ethical standards in the interpretation profession. Documentation: You may be responsible for documenting interpretation services provided, including the date, time, duration, and type of interpretation. Professional development: You will need to keep up-to-date with the latest medical terminology and healthcare practices to ensure accurate interpretation. Qualifications for Punjabi consecutive medical interpreter: Fluency in Punjabi and English Experience in interpretation or Translation Knowledge of medical terminology and familiarity with the healthcare system is also important. Good communication skills, cultural sensitivity, and the ability to work well under pressure are essential for success in this role. Technical Requirements : 15Mbps Download and Upload USB headsets are compulsory Good PC (core i5, 6th gen or higher with a minimum of 8GB RAM) LAN (Ethernet) connection HD Webcam Timings : Hourly Shift Program Pay rate : 6.5 USD per hour. Show more Show less

Dear Job Seeker , Greetings of the day We are happy to introduce ourselves as one of the fastest growing HR Solution Providers . Currently We are looking for an Counsellor Cum Admin for one of our Prestigious Clients . Open Position - Admission Counselling Location - GK 2 New Delhi & DLF Gurgaon Exp - 1 + CTC - Hike on CTC Skills - ● Providing counselling face-to-face, over the telephone, or online ● Helping students make learning decisions relating to programs and faculty ● Counselling prospective students keeping in mind conversion targets (program-based and subject-based) ● Assisting with conflict mediation and resolution between students, students and teachers, or parents and teachers to ensure students’ goals are not disrupted ● Keeping confidential records ● Building a relationship of trust and respect with clients, teachers, parents, and students ● Listening to clients, teachers, parents, or students’ concerns, empathizing with them and providing prompt and accurate solutions for their concerns ● Assist in daily administrative activities of the institute ● Maintain calendar to coordinate daily classes schedule smoothly ● Manage the invoices relating to fee payments and other official documents ● Creating/modifying reports, invoices, and letters as per requirement ● Handling enquiries received via walk-ins, calls, e-mails, and references & trying to convert the same into enrolments ● Managing the admin requirements of the institute like maintenance, vendor management, stockkeeping of equipment & Supplies etc. ● Assist in coordination with students, parents & teachers ● Assist in managing the special events organized in the institute if you are interested or have any reference then kindly send me your updated profile along with the below details at dharmendra@directionhr.com . Thanks & Regards Dharmendra Singh Email- dharmendra@directionhr.com Show more Show less

About Us JOB DESCRIPTION SBI Card is a leading pure-play credit card issuer in India, offering a wide range of credit cards to cater to diverse customer needs. We are constantly innovating to meet the evolving financial needs of our customers, empowering them with digital currency for seamless payment experience and indulge in rewarding benefits. At SBI Card, the motto 'Make Life Simple' inspires every initiative, ensuring that customer convenience is at the forefront of all that we do. We are committed to building an environment where people can thrive and create a better future for everyone. SBI Card is proud to be an equal opportunity & inclusive employer and welcome employees without any discrimination on the grounds of race, color, gender, religion, creed, disability, sexual orientation, gender identity, marital status, caste etc. SBI Card is committed to fostering an inclusive and diverse workplace where all employees are treated equally with dignity and respect which makes it a promising place to work. Join us to shape the future of digital payment in India and unlock your full potential. What’s In It For YOU SBI Card truly lives by the work-life balance philosophy. We offer a robust wellness and wellbeing program to support mental and physical health of our employees Admirable work deserves to be rewarded. We have a well curated bouquet of rewards and recognition program for the employees Dynamic, Inclusive and Diverse team culture Gender Neutral Policy Inclusive Health Benefits for all - Medical Insurance, Personal Accidental, Group Term Life Insurance and Annual Health Checkup, Dental and OPD benefits Commitment to the overall development of an employee through comprehensive learning & development framework Role Purpose Manage channel partners handling tele calling responsibilities for the assigned Collections portfolio. Role Accountability Execute collection strategy for the site, track performance and give inputs to PM Monitor channel partner performance through a structured review mechanism and ensure appropriate capacity planning Review Portfolio both Qualitatively & Quantitatively at account/NRR/Region / Channel level in order to identify gaps/issues Strategise and segment portfolio churning on dialer prioritizing at various cuts in terms of Payment due date / Occupation segment / billing cycle / Geography / CM & NM / any new product-variants to improve efficiencies and performances Conduct call sampling across portfolio segments in line with the call listening framework and share observations on call and portfolio quality with concerned stakeholders Manage the uptime for all SBI Card collection systems at the vendor site to ensure uninterrupted production and coordinate with Internal stake holders to ensure business continuity in the event of downtime of vendor CRM / Dialer systems /Telecom resources Identify portfolio segments for initiation of legal approaches such as- Mediation, Conciliation, Lok Adalat and arbitration in order to extract on identified accounts and attend all camps as required Ensure Field-referral rates are in line with business-targets by identifying right sets of accounts for TC-retention as well as Field referral, adopting a segmented approach basis past delivery-trends Analyze action codes on daily basis and propose action plan to improve performance and right identification of field referral Ensure necessary training /certifications for tele calling staff in line with compliance requirements Conduct spot audits to ensure adherence to regulatory and internal guidelines on data security in all collection operations at channel partner sites Track performance of all agents on key performance metrics daily to identify any adverse trends either or performance or call-quality or in disciplined behavior e.g. frequent late-logins, uninformed/unplanned leaves, low TOS, non-adherence to compliance guidelines, etc. and take suitable remediation measures Manage agency payouts in line with the business SLA model and ensure billing within defined timelines; Keep track of accuracy in different components of agency payouts--Actual Headcount deployed; PRI Lines, Contest, Team Engagement, etc. Measures of Success Resolution Rate Normalisation Rate Roll back rate KP targets PLI penetration Money collected NFTE productivity Tele Retention rate NFTE training coverage Customer complaints volume Vendor SLA adherence No adverse observations in internal/external audits Process adherence as per MOU Technical Skills / Experience / Certifications Credit Card knowledge along with good understanding of Collection Processes Knowledge of dialer strategies Experience of managing large distributed vendor teams Competencies critical to the role Stakeholder Management Result Orientation Process Orientation Problem Solving Skills Qualification Post-Graduate/Graduate in any discipline Preferred Industry Credit Card Show more Show less

About Us JOB DESCRIPTION SBI Card is a leading pure-play credit card issuer in India, offering a wide range of credit cards to cater to diverse customer needs. We are constantly innovating to meet the evolving financial needs of our customers, empowering them with digital currency for seamless payment experience and indulge in rewarding benefits. At SBI Card, the motto 'Make Life Simple' inspires every initiative, ensuring that customer convenience is at the forefront of all that we do. We are committed to building an environment where people can thrive and create a better future for everyone. SBI Card is proud to be an equal opportunity & inclusive employer and welcome employees without any discrimination on the grounds of race, color, gender, religion, creed, disability, sexual orientation, gender identity, marital status, caste etc. SBI Card is committed to fostering an inclusive and diverse workplace where all employees are treated equally with dignity and respect which makes it a promising place to work. Join us to shape the future of digital payment in India and unlock your full potential. What’s In It For YOU SBI Card truly lives by the work-life balance philosophy. We offer a robust wellness and wellbeing program to support mental and physical health of our employees Admirable work deserves to be rewarded. We have a well curated bouquet of rewards and recognition program for the employees Dynamic, Inclusive and Diverse team culture Gender Neutral Policy Inclusive Health Benefits for all - Medical Insurance, Personal Accidental, Group Term Life Insurance and Annual Health Checkup, Dental and OPD benefits Commitment to the overall development of an employee through comprehensive learning & development framework Role Purpose Manage channel partners handling tele calling responsibilities for the assigned Collections portfolio. Role Accountability Execute collection strategy for the site, track performance and give inputs to PM Monitor channel partner performance through a structured review mechanism and ensure appropriate capacity planning Review Portfolio both Qualitatively & Quantitatively at account/NRR/Region / Channel level in order to identify gaps/issues Strategise and segment portfolio churning on dialer prioritizing at various cuts in terms of Payment due date / Occupation segment / billing cycle / Geography / CM & NM / any new product-variants to improve efficiencies and performances Conduct call sampling across portfolio segments in line with the call listening framework and share observations on call and portfolio quality with concerned stakeholders Manage the uptime for all SBI Card collection systems at the vendor site to ensure uninterrupted production and coordinate with Internal stake holders to ensure business continuity in the event of downtime of vendor CRM / Dialer systems /Telecom resources Identify portfolio segments for initiation of legal approaches such as- Mediation, Conciliation, Lok Adalat and arbitration in order to extract on identified accounts and attend all camps as required Ensure Field-referral rates are in line with business-targets by identifying right sets of accounts for TC-retention as well as Field referral, adopting a segmented approach basis past delivery-trends Analyze action codes on daily basis and propose action plan to improve performance and right identification of field referral Ensure necessary training /certifications for tele calling staff in line with compliance requirements Conduct spot audits to ensure adherence to regulatory and internal guidelines on data security in all collection operations at channel partner sites Track performance of all agents on key performance metrics daily to identify any adverse trends either or performance or call-quality or in disciplined behavior e.g. frequent late-logins, uninformed/unplanned leaves, low TOS, non-adherence to compliance guidelines, etc. and take suitable remediation measures Manage agency payouts in line with the business SLA model and ensure billing within defined timelines; Keep track of accuracy in different components of agency payouts--Actual Headcount deployed; PRI Lines, Contest, Team Engagement, etc. Measures of Success Resolution Rate Normalisation Rate Roll back rate KP targets PLI penetration Money collected NFTE productivity Tele Retention rate NFTE training coverage Customer complaints volume Vendor SLA adherence No adverse observations in internal/external audits Process adherence as per MOU Technical Skills / Experience / Certifications Credit Card knowledge along with good understanding of Collection Processes Knowledge of dialer strategies Experience of managing large distributed vendor teams Competencies critical to the role Stakeholder Management Result Orientation Process Orientation Problem Solving Skills Qualification Post-Graduate/Graduate in any discipline Preferred Industry Credit Card Show more Show less

About Us JOB DESCRIPTION SBI Card is a leading pure-play credit card issuer in India, offering a wide range of credit cards to cater to diverse customer needs. We are constantly innovating to meet the evolving financial needs of our customers, empowering them with digital currency for seamless payment experience and indulge in rewarding benefits. At SBI Card, the motto 'Make Life Simple' inspires every initiative, ensuring that customer convenience is at the forefront of all that we do. We are committed to building an environment where people can thrive and create a better future for everyone. SBI Card is proud to be an equal opportunity & inclusive employer and welcome employees without any discrimination on the grounds of race, color, gender, religion, creed, disability, sexual orientation, gender identity, marital status, caste etc. SBI Card is committed to fostering an inclusive and diverse workplace where all employees are treated equally with dignity and respect which makes it a promising place to work. Join us to shape the future of digital payment in India and unlock your full potential. What’s In It For YOU SBI Card truly lives by the work-life balance philosophy. We offer a robust wellness and wellbeing program to support mental and physical health of our employees Admirable work deserves to be rewarded. We have a well curated bouquet of rewards and recognition program for the employees Dynamic, Inclusive and Diverse team culture Gender Neutral Policy Inclusive Health Benefits for all - Medical Insurance, Personal Accidental, Group Term Life Insurance and Annual Health Checkup, Dental and OPD benefits Commitment to the overall development of an employee through comprehensive learning & development framework Role Purpose Responsible for managing the collection portfolio (One or Multiple Dues Stages) performance through a team of Vendor Managers, Team Leaders & Tele calling Agents. Role Accountability Formulate strategies for low performing segments/markets and implement the same with vendor sites Guide vendors to design a competitive incentive plan to ensure performance improvement Review Portfolio both Qualitatively & Quantitatively at account/NRR/Region/Channel level in order to identify gaps/issues/red flags and design solutions to fix root causes and highlight the same to relevant teams Share initial advisory with Strategy team on quality of overall portfolio or a particular segment thereof Liason with Strategy and Dialer teams to design appropriate call-service campaigns to cater to the changing needs in the portfolio with a view to ensure overall improvement in the portfolio-performances Identify portfolio segments for initiation of legal approaches such as- Mediation, Conciliation, Lok Adalat and Arbitration in order to extract on identified accounts and attend all camps as required Monitor channel partner performance through a structured review mechanism and ensure appropriate capacity planning and portfolio balancing amongst various channel partners Review all vendor productivity metrics to ensure accuracy in vendor payouts Ensure adherence to BCP guidelines and DR drill schedules across all channel partner sites Ensure necessary training /certifications for tele calling staff in line with compliance requirements Ensure adherence to cost targets in tele collections operations Stay abreast of any sudden actions (taken by regulator/Govt/any entity) which may have impact on portfolio performance and update concerned stakeholders in a timely manner Scan the market for industry best practices and analyze internal processes to identify and recommend enhancement opportunities Conduct spot audits to ensure adherence to regulatory and internal guidelines on data security in all collection operations at channel partner sites Ensure necessary training /certifications for tele calling staff in line with compliance requirements Measures of Success Flow rates as per MOU (into X to 150) Money collected Settlement Loss FTE/NFTE productivity PLI Penetration Tele Retention Rate FTE/NFTE training coverage Budget adherence in tele calling operations Customer complaints volume Cost reduction as per MOU Vendor SLA Adherence No adverse observations in internal/external audits Process adherence as per MOU Technical Skills / Experience / Certifications Credit Card knowledge along with good understanding of Collection Processes Knowledge of dialer strategies Experience of managing large distributed vendor teams Competencies critical to the role Stakeholder Management Result Orientation Analytical Ability Process Orientation Market Awareness Problem Solving Skills Qualification Post-Graduate / Graduate Degree in any discipline Preferred Industry FSI Show more Show less

About Us JOB DESCRIPTION SBI Card is a leading pure-play credit card issuer in India, offering a wide range of credit cards to cater to diverse customer needs. We are constantly innovating to meet the evolving financial needs of our customers, empowering them with digital currency for seamless payment experience and indulge in rewarding benefits. At SBI Card, the motto 'Make Life Simple' inspires every initiative, ensuring that customer convenience is at the forefront of all that we do. We are committed to building an environment where people can thrive and create a better future for everyone. SBI Card is proud to be an equal opportunity & inclusive employer and welcome employees without any discrimination on the grounds of race, color, gender, religion, creed, disability, sexual orientation, gender identity, marital status, caste etc. SBI Card is committed to fostering an inclusive and diverse workplace where all employees are treated equally with dignity and respect which makes it a promising place to work. Join us to shape the future of digital payment in India and unlock your full potential. What’s In It For YOU SBI Card truly lives by the work-life balance philosophy. We offer a robust wellness and wellbeing program to support mental and physical health of our employees Admirable work deserves to be rewarded. We have a well curated bouquet of rewards and recognition program for the employees Dynamic, Inclusive and Diverse team culture Gender Neutral Policy Inclusive Health Benefits for all - Medical Insurance, Personal Accidental, Group Term Life Insurance and Annual Health Checkup, Dental and OPD benefits Commitment to the overall development of an employee through comprehensive learning & development framework Role Purpose Manage channel partners handling tele calling responsibilities for the assigned Collections portfolio. Role Accountability Execute collection strategy for the site, track performance and give inputs to PM Monitor channel partner performance through a structured review mechanism and ensure appropriate capacity planning Review Portfolio both Qualitatively & Quantitatively at account/NRR/Region / Channel level in order to identify gaps/issues Strategise and segment portfolio churning on dialer prioritizing at various cuts in terms of Payment due date / Occupation segment / billing cycle / Geography / CM & NM / any new product-variants to improve efficiencies and performances Conduct call sampling across portfolio segments in line with the call listening framework and share observations on call and portfolio quality with concerned stakeholders Manage the uptime for all SBI Card collection systems at the vendor site to ensure uninterrupted production and coordinate with Internal stake holders to ensure business continuity in the event of downtime of vendor CRM / Dialer systems /Telecom resources Identify portfolio segments for initiation of legal approaches such as- Mediation, Conciliation, Lok Adalat and arbitration in order to extract on identified accounts and attend all camps as required Ensure Field-referral rates are in line with business-targets by identifying right sets of accounts for TC-retention as well as Field referral, adopting a segmented approach basis past delivery-trends Analyze action codes on daily basis and propose action plan to improve performance and right identification of field referral Ensure necessary training /certifications for tele calling staff in line with compliance requirements Conduct spot audits to ensure adherence to regulatory and internal guidelines on data security in all collection operations at channel partner sites Track performance of all agents on key performance metrics daily to identify any adverse trends either or performance or call-quality or in disciplined behavior e.g. frequent late-logins, uninformed/unplanned leaves, low TOS, non-adherence to compliance guidelines, etc. and take suitable remediation measures Manage agency payouts in line with the business SLA model and ensure billing within defined timelines; Keep track of accuracy in different components of agency payouts--Actual Headcount deployed; PRI Lines, Contest, Team Engagement, etc. Measures of Success Resolution Rate Normalisation Rate Roll back rate KP targets PLI penetration Money collected NFTE productivity Tele Retention rate NFTE training coverage Customer complaints volume Vendor SLA adherence No adverse observations in internal/external audits Process adherence as per MOU Technical Skills / Experience / Certifications Credit Card knowledge along with good understanding of Collection Processes Knowledge of dialer strategies Experience of managing large distributed vendor teams Competencies critical to the role Stakeholder Management Result Orientation Process Orientation Problem Solving Skills Qualification Post-Graduate/Graduate in any discipline Preferred Industry Credit Card Show more Show less

Job Description Business Advisors shape the vision and strategy with the client, understand the needs of the users/stakeholders, carry out an elicitation of processes, data and capabilities and derive the target processes and the business requirements for the current and future solution. Job Description - Grade Specific Performs analysis of processes, systems, data and business information and research, and builds up domain knowledge. Skills (competencies) Abstract Thinking Active Listening Agile (Software Development Framework) Analytical Thinking Backlog Grooming Business Architecture Modeling Business Process Modeling (e.g. BPMN) Change Management Coaching Collaboration Commercial Acumen Conceptual Data Modeling Conflict Management Confluence Critical Thinking CxO Conversations Data Analysis Data Requirements Management Decision-Making Emotional Intelligence Enterprise Architecture Modelling Facilitation Functional IT Architecture Modelling Giving Feedback Google Cloud Platform (GCP) (Cloud Platform) Influencing Innovation Jira Mediation Mentoring Microsoft Office Motivation Negotiation Networking Power BI Presentation skills Prioritization Problem Solving Project Governance Project Management Project Planning Qlik Relationship-Building Requirements Gathering Risk Management Scope Management SQL Stakeholder Management Story Mapping Storytelling Strategic Management Strategic tThinking SWOT Analysis Systems Requirement Analysis (or Management) Tableau Trusted Advisor UI-Design / Wireframing UML User Journey User Research Verbal Communication Written Communication Show more Show less

Job Description Business Advisors shape the vision and strategy with the client, understand the needs of the users/stakeholders, carry out an elicitation of processes, data and capabilities and derive the target processes and the business requirements for the current and future solution.Performs analysis of processes, systems, data and business information and research, and builds up domain knowledge. Job Description - Grade Specific Business Advisors shape the vision and strategy with the client, understand the needs of the users/stakeholders, carry out an elicitation of processes, data and capabilities and derive the target processes and the business requirements for the current and future solution.Performs analysis of processes, systems, data and business information and research, and builds up domain knowledge. Skills (competencies) Abstract Thinking Active Listening Agile (Software Development Framework) Analytical Thinking Backlog Grooming Business Architecture Modeling Business Process Modeling (e.g. BPMN) Change Management Coaching Collaboration Commercial Acumen Conceptual Data Modeling Conflict Management Confluence Critical Thinking CxO Conversations Data Analysis Data Requirements Management Decision-Making Emotional Intelligence Enterprise Architecture Modelling Facilitation Functional IT Architecture Modelling Giving Feedback Google Cloud Platform (GCP) (Cloud Platform) Influencing Innovation Jira Mediation Mentoring Microsoft Office Motivation Negotiation Networking Power BI Presentation skills Prioritization Problem Solving Project Governance Project Management Project Planning Qlik Relationship-Building Requirements Gathering Risk Management Scope Management SQL Stakeholder Management Story Mapping Storytelling Strategic Management Strategic tThinking SWOT Analysis Systems Requirement Analysis (or Management) Tableau Trusted Advisor UI-Design / Wireframing UML User Journey User Research Verbal Communication Written Communication Show more Show less

Job Summary: We are seeking a highly experienced Telecom BSS Consultant with deep expertise in product catalog, pricing, and billing systems . The ideal candidate should have hands-on experience with Amdocs CES Billing 9.1 , Kenan Billing , and partner and roaming management platforms . This role requires end-to-end ownership of telecom product configuration, pricing rules, and integration with billing and roaming systems. Key Responsibilities: Design, configure, and manage telecom Product Catalogs and Pricing Structures (including WLS). Work on Amdocs CES Billing 9.1 for billing configurations, rating, and charging rules. Operate and integrate with Kenan Billing Platform and ensure smooth data exchange across systems. Handle interconnect and roaming settlements using Amdocs Roam Clearing Manager (ARCM) . Support partner lifecycle and revenue share models through Partner Management (APRM) tools. Ensure regulatory compliance and high accuracy in billing and invoicing processes. Collaborate with product managers and solution architects to define BSS flows across CRM, order management, and revenue systems. Assist QA and UAT teams in validating complex billing and catalog scenarios. Must-Have Skills: Strong understanding of Telecom Product Catalogs and hierarchical pricing models. Expertise in WLS Product & Pricing architecture. Proficiency in CES Billing 9.1 including rating, charging, and mediation. Hands-on with Kenan Billing Platform . Experience with Amdocs Roam Clearing Manager (ARCM) and partner operations. Working knowledge of Knowbility tools for telecom process support. Familiarity with Partner Management (APRM) modules. Good communication and stakeholder management skills. Preferred Qualifications: Bachelor’s/Master’s degree in Engineering, Telecommunications, or a related field. Previous experience working with Tier-1 telecom operators or BSS vendors like Amdocs, Ericsson, Netcracker. Experience in migration, transformation, or greenfield BSS implementations. Show more Show less

Title: Product Manager – Ad Tech / App Monetisation / Programmatic Platforms Experience: 8+ Years Location: Hybrid India (Work from Office): Pune About the Role: We are seeking a seasoned Product Manager to lead the development, optimisation, and scaling of ad tech products focused on programmatic advertising and app monetisation. This role requires a strategic thinker with strong technical acumen and product leadership experience. You’ll work closely with engineering, design, business, and marketing teams to deliver data-driven and user-focused solutions in a high-impact environment. Key Responsibilities: Product Strategy & Vision Define and drive product vision, roadmap, and strategy for core ad tech offerings Lead the end-to-end product lifecycle—from ideation to launch and ongoing optimisation Align product priorities with overall business and customer objectives Collaboration & Execution Collaborate with engineering, design, business development, and marketing teams Break down complex problems into clear product requirements and wireframes Own product documentation, sprint planning, and stakeholder communication Market Analysis & Optimization Analyze industry trends, competition, and market opportunities to identify growth areas Use data and performance metrics to iterate and improve product effectiveness Prioritize features based on ROI, business goals, and user value Leadership & Communication Present product strategy and updates to internal leadership and cross-functional teams Act as a domain expert on app monetization, mediation, and programmatic advertising Advocate for high product quality, scalability, and user satisfaction Core Skill Set: 8+ years of product management experience in Ad Technology Strong understanding of programmatic advertising, mediation, and app monetization Proficiency in SQL and data-driven decision-making Ability to write high-quality product specs and design wireframes Strong experience managing technical projects and collaborating with engineering teams Prior engineering experience is a plus Excellent communication, analytical, and cross-functional leadership skills Preferred Qualifications: Bachelor’s degree (B.Tech/B.E.) in Computer Science, Engineering, or related field A postgraduate degree (M.Tech) is preferred Previous experience in ad tech or app gaming startups is an advantage Proven success in delivering high-impact B2B or B2C ad tech products Show more Show less

Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : SAP BRIM Convergent Mediation (CM) Good to have skills : NA Minimum 5 year(s) of experience is required Educational Qualification : 15 years full time education and good to have certification Summary: As an Application Support Engineer, you will act as software detectives, providing a dynamic service identifying and solving issues within multiple components of critical business systems. Your typical day will involve troubleshooting and resolving technical issues, collaborating with cross-functional teams, and ensuring the smooth functioning of the applications. Roles & Responsibilities: - Expected to be an SME, collaborate and manage the team to perform. - Responsible for team decisions. - Engage with multiple teams and contribute on key decisions. - Provide solutions to problems for their immediate team and across multiple teams. - Ensure the smooth functioning of critical business systems. - Troubleshoot and resolve technical issues in a timely manner. - Collaborate with cross-functional teams to address system-related challenges. - Contribute to the improvement of application performance and stability. Professional & Technical Skills: - Must To Have Skills: Proficiency in SAP BRIM Convergent Mediation (CM). - Strong understanding of software troubleshooting and problem-solving. - Experience in analyzing and resolving technical issues within critical business systems. - Knowledge of application support best practices and methodologies. - Familiarity with incident management and change management processes. Additional Information: - The candidate should have a minimum of 7.5 years of experience in SAP BRIM Convergent Mediation (CM). - This position is based at our Bengaluru office. - A 15 years full-time education and good to have certification is required. Job Qualifications Job Qualifications 15 years full time education and good to have certification Attachments Kindly share resume to sreelakshmi.mamidi@accenture.com Show more Show less

Job Description Business Advisors shape the vision and strategy with the client, understand the needs of the users/stakeholders, carry out an elicitation of processes, data and capabilities and derive the target processes and the business requirements for the current and future solution. Job Description - Grade Specific Performs analysis of processes, systems, data and business information and research, and builds up domain knowledge. Skills (competencies) Abstract Thinking Active Listening Agile (Software Development Framework) Analytical Thinking Backlog Grooming Business Architecture Modeling Business Process Modeling (e.g. BPMN) Change Management Coaching Collaboration Commercial Acumen Conceptual Data Modeling Conflict Management Confluence Critical Thinking CxO Conversations Data Analysis Data Requirements Management Decision-Making Emotional Intelligence Enterprise Architecture Modelling Facilitation Functional IT Architecture Modelling Giving Feedback Google Cloud Platform (GCP) (Cloud Platform) Influencing Innovation Jira Mediation Mentoring Microsoft Office Motivation Negotiation Networking Power BI Presentation skills Prioritization Problem Solving Project Governance Project Management Project Planning Qlik Relationship-Building Requirements Gathering Risk Management Scope Management SQL Stakeholder Management Story Mapping Storytelling Strategic Management Strategic tThinking SWOT Analysis Systems Requirement Analysis (or Management) Tableau Trusted Advisor UI-Design / Wireframing UML User Journey User Research Verbal Communication Written Communication Show more Show less

A SAP BRIM (Billing and Revenue Innovation Management) role with a focus on Convergent Charging, Mediation, and Invoicing typically involves configuring, implementing, and supporting these modules within the SAP BRIM solution. This includes tasks related to managing subscription services, usage data processing, billing, and invoicing. The role also often requires integration with other SAP modules and external systems. Key Responsibilities and Skills: SAP BRIM (Billing and Revenue Innovation Management): Understanding the overall BRIM solution and its components, including Subscription Order Management (SOM), Convergent Charging (CC), Convergent Mediation (CM), and Convergent Invoicing (CI). Convergent Charging (CC): Configuring and managing charging rules, price catalogs, and real-time rating of usage events. Convergent Mediation (CM): Processing and transforming usage data from various sources into billable items for charging. Convergent Invoicing (CI): Generating and managing invoices, including creating billing documents and handling invoice adjustments. Show more Show less

At Pocket, we’ve experienced rapid growth in both revenue and scale over the past few years, further fueling our ambition. With a long-term vision, we are well-positioned and well-capitalized to drive sustained expansion. Our success will come from bringing in the right leaders to help shape our future. We operate across diverse industries and geographies, tackling complex challenges that require leaders who can navigate ambiguity and drive impact. As a specialist in product Ads, you will take full ownership of Pocket FM’s end-to-end advertising strategy and execution across ad tech stack, programmatic supply and demand, and direct sales. This is a high-impact leadership role where you’ll sit at the intersection of revenue, product, growth, and operations, with full autonomy to scale and innovate our monetization engine across India and global markets. The impact you will create: Ads Ecosystem & Strategy: Architect a full-stack ad monetisation strategy covering programmatic, direct, and branded formats. Define what audio-first advertising looks like across native, interactive, and storytelling-led formats. Ad Tech & Infrastructure: Lead the evolution of our ad-tech stack—SSPs, DSPs, mediation, header bidding, pricing engines, and yield optimisation. Your roadmap will shape how we scale advertising without compromising user experience. Product & Data Integration: Partner with product, data science, and engineering to build ad experiences that are seamless, relevant, and revenue-maximizing. Run continuous experiments to balance LTV, engagement, and monetisation outcomes. Demand Growth (Direct & Programmatic): Scale supply-side monetisation globally. Build direct relationships with performance advertisers and agencies across sectors like FMCG, BFSI, and D2C. Establish scalable programmatic demand pipelines. Sales Leadership: Build and lead a high-performing sales team focused on branded content, audio-first campaigns, and category-specific innovation. Own revenue goals and drive Pocket FM’s monetisation strategy across multiple markets. What We’re Looking For Deep expertise across digital advertising—10+ years in Ad-tech and monetisation, with hands-on exposure to both programmatic and direct demand. Strong grasp of ad infrastructure—SSPs, DSPs, ad servers, DMPs, MMPs, yield tools. Experience operating in high-growth consumer tech environments (OTT, gaming, audio, marketplaces). Strong business and product intuition, with an ability to align long-term strategy with short-term execution. A track record of building and leading high-impact, cross-functional teams. Bonus: Familiarity with audio advertising, branded storytelling formats, or global exposure (US, SEA, MENA). Show more Show less

Dear Jobseker, We are a Pan-India operated recruitment firm in Kolkata.We have a following HR Manager position opening for one of our prestigious client. Details as given below: About client company: It is a first and reliable Financial Services business in Eastern India that houses two business verticals primarily, i.e. Broking and Wealth Managemnt . Under the pillar of Broking , they cover the range of Equities, Derivatives, and Currencies. Under the pillar of Distribution, they include portfolio management services (PMS), Insurance Products, IPOs, Mutual Funds, Fixed Deposits, Bonds and other financial products. It operates across many parts of india. Job Position:Human Resource Manager(Corporate HR) Location: Kolkata Salary-As per industry standard Key Responsibilities: 1. Consistently recruiting excellent staff. 2. Maintaining a smooth onboarding process. 3. Training, counseling, and coaching our staff.Resolving conflicts through positive and professional mediation. 4. Carrying out necessary administrative duties. 5. Conducting performance and wage reviews. Handling of payroll process. 6. Developing clear policies and ensuring policy awareness. 7. Creating clear and concise reports. 8. Giving helpful and engaging presentations.Maintaining and reporting on workplace health and safety compliance.Handling workplace investigations, disciplinary, and termination procedures.Maintaining employee and workplace privacy.Leading a team of junior human resource executives. 9. Ensure proper coordination between departments to maintain streamlined operations and timely delivery of production targets. 10. Handling HR events and coordinating with the stakeholders. Handling the end to end HR practices. Requirements: MBA/PGDM in HR degree required.Minimum 8yrs-12yrs relevant experience required in Corporate HR. Strong analytical and problem-solving skills Great verbal and written communications skills; not afraid to speak up when required Meticulous attention to detail, quality, and follow-through; strong interpersonal skills Proficient in MS Office (advance level) suite of software is mandatory. Great drafting skill is required. Interested candidates can email their resumes jayeta@suparshrecruitment.com Regards, Jaayeta Chakraboorty Sr.HR Manager Suparsh Recruitment Howrah West Bengal Job Types: Full-time, Permanent Pay: ₹600,000.00 - ₹1,000,000.00 per year Benefits: Cell phone reimbursement Health insurance Provident Fund Schedule: Day shift Work Location: In person

Title: Product Manager – Ad Tech / App Monetisation / Programmatic Platforms Experience: 8+ Years Location: Onsite India (Work from Office): Pune About the Role: We are seeking a seasoned Product Manager to lead the development, optimisation, and scaling of ad tech products focused on programmatic advertising and app monetisation. This role requires a strategic thinker with strong technical acumen and product leadership experience. You’ll work closely with engineering, design, business, and marketing teams to deliver data-driven and user-focused solutions in a high-impact environment. Key Responsibilities: Product Strategy & Vision Define and drive product vision, roadmap, and strategy for core ad tech offerings Lead the end-to-end product lifecycle—from ideation to launch and ongoing optimisation Align product priorities with overall business and customer objectives Collaboration & Execution Collaborate with engineering, design, business development, and marketing teams Break down complex problems into clear product requirements and wireframes Own product documentation, sprint planning, and stakeholder communication Market Analysis & Optimization Analyze industry trends, competition, and market opportunities to identify growth areas Use data and performance metrics to iterate and improve product effectiveness Prioritize features based on ROI, business goals, and user value Leadership & Communication Present product strategy and updates to internal leadership and cross-functional teams Act as a domain expert on app monetization, mediation, and programmatic advertising Advocate for high product quality, scalability, and user satisfaction Core Skill Set: 8+ years of product management experience in Ad Technology Strong understanding of programmatic advertising, mediation, and app monetization Proficiency in SQL and data-driven decision-making Ability to write high-quality product specs and design wireframes Strong experience managing technical projects and collaborating with engineering teams Prior engineering experience is a plus Excellent communication, analytical, and cross-functional leadership skills Preferred Qualifications: Bachelor’s degree (B.Tech/B.E.) in Computer Science, Engineering, or related field A postgraduate degree (M.Tech) is preferred Previous experience in ad tech or app gaming startups is an advantage Proven success in delivering high-impact B2B or B2C ad tech products Show more Show less

🚀 Join India's Leading Dispute Resolution Company! Led by alumni from IIT, IIM & MIT, our award-winning team has been featured on CNBC and major print media. 🎓 Eligibility ✅ LLB/LLM – 2023/2024 Batch (with min 1-2 years of experience) 📚 LLB – 2026 Batch can apply for a 2-month assessment internship, which may lead to a Pre-Placement Offer (PPO) for 2026 📌 Location Options 🏢 Kolkata 🏙️ Or choose: Noida / Delhi, Mumbai, Pune, Bangalore, Hyderabad 🛠️ Key Responsibilities 🛡️ Protect clients' legal rights in financial contracts 🤝 Assist senior lawyers in achieving client resolution objectives 📄 Draft legal documents & submissions to regulatory authorities 📈 Contribute to client acquisition and retention ⚖️ Help clients resolve disputes via mediation & arbitration 🗣️ Support negotiation/discussion with stakeholders 🎁 Why Join Us? ❌ No litigation – only mediation & arbitration 🕙 Fixed hours: 10 AM to 6 PM, no late nights 💰 Attractive fixed pay + performance bonus 👩‍⚖️ Be part of a 100+ strong legal team and grow with us! 📬 Ready to make an impact in dispute resolution? Apply now! Show more Show less

Your responsibilities:  Determines requirements by working with customers  Answers inquiries by clarifying desired information; researching, locating, and providing information  Resolves problems by clarifying issues; researching and exploring answers and alternative solutions; implementing solutions; escalating unresolved problems  Updates job knowledge by participating in educational opportunities  Enhances organization’s reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments  Maintains customer database by entering information  Sells additional services by recognizing opportunities to up-sell accounts; explaining new features  Fulfils requests by clarifying desired information; completing transactions; forwarding requests Our requirement  Excellent interpersonal written and oral communication skills  Knowledge of mediation and conflict resolution techniques is preferable  Candidate with at least 1 year experience in International customer support  Leadership skills to guide and improve a team  Data entry and basic computer skills  Utmost patience while dealing with customers  Fast and efficient problem-solving skills