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0.0 years

0 Lacs

Telangana

Remote

- Bachelor's degree in a quantitative/technical field such as computer science, engineering, statistics Job Description for Transportation Specialist – NOC INDIA NOC (Network Operations Center) is the central command and control center for ‘Transportation Execution’ across the Amazon Supply Chain network supporting multiple geographies like NA, India and EU. It ensures hassle free, timely pick-up and delivery of freight from vendors to Amazon fulfillment centers (FC) and from Amazon FCs to carrier hubs. In case of any exceptions, NOC steps in to resolve the issue and keeps all the stakeholders informed on the proceedings. Along with this tactical problem solving NOC is also charged with understanding trends in network exceptions and then automating processes or proposing process changes to streamline operations. This second aspect involves network monitoring and significant analysis of network data. Overall, NOC plays a critical role in ensuring the smooth functioning of Amazon transportation and thereby has a direct impact on Amazon’s ability to serve its customers on time. Purview of a Transportation Specialist In this role, the candidate will work with business and operations team to solve customer escalations, analyze historic results, initiate programs – all in an environment of rapid growth and increasing complexity. Candidate will drive improvements to the visibility tools, methods, and processes utilized by the team to increase the availability and granularity of actionable data to internal and external partners. The successful candidate must show significant ownership on customer issues and proactively initiate SOPs and process changes as required. He/she will be passionate about their work, detail-oriented, and have excellent problem-solving abilities. He/she will have superb communication and customer-relationship skills, outstanding analytic insight, and be a passionate advocate of customer to other stakeholders. He/she will drive towards simple, scalable solutions to difficult problems, and have excellent project-management skills Responsibilities include, but are not limited to: Communication with internal customers (CS, MM, LM, FC, Trans Program, HR). Exceptional written and verbal communication skills with the ability to create compelling positioning / messaging strategy and present complex information clearly and concisely. High attention to detail and proven ability to manage multiple, competing priorities simultaneously with minimal supervision. Strong analytical, mediation and problem resolution skills. Demonstrated leadership with a bias towards action, supporting a culture of ownership and learning. Skilled in collaborative management environment, clear formal and informal communication with members of the remote and local management teams. Strong understanding of process improvement techniques Experience with Excel Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

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0 years

0 Lacs

Mumbai, Maharashtra, India

On-site

Dear Job Seeker , Greetings of the day We are happy to introduce ourselves as one of the fastest growing HR Solution Providers . Currently We are looking for an Counsellor Cum Admin for one of our Prestigious Clients . Open Position - Counsellor Cum Admin Location - Bandra Exp - 1 + CTC - UPTO 6 LPA Skills - ● Providing counselling face-to-face, over the telephone, or online ● Helping students make learning decisions relating to programs and faculty ● Counselling prospective students keeping in mind conversion targets (program-based and subject-based) ● Assisting with conflict mediation and resolution between students, students and teachers, or parents and teachers to ensure students’ goals are not disrupted ● Keeping confidential records ● Building a relationship of trust and respect with clients, teachers, parents, and students ● Listening to clients, teachers, parents, or students’ concerns, empathizing with them and providing prompt and accurate solutions for their concerns ● Assist in daily administrative activities of the institute ● Maintain calendar to coordinate daily classes schedule smoothly ● Manage the invoices relating to fee payments and other official documents ● Creating/modifying reports, invoices, and letters as per requirement ● Handling enquiries received via walk-ins, calls, e-mails, and references & trying to convert the same into enrolments ● Managing the admin requirements of the institute like maintenance, vendor management, stockkeeping of equipment & Supplies etc. ● Assist in coordination with students, parents & teachers ● Assist in managing the special events organized in the institute if you are interested or have any reference then kindly send me your updated profile along with the below details at dharmendra@directionhr.com . Thanks & Regards Dharmendra Singh Email- dharmendra@directionhr.com

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0 years

0 Lacs

India

On-site

Overview: MVNO (Mobile Virtual Network Operator) successfully requires a blend of telecom expertise , IT systems knowledge , and business acumen Responsibilities: Technical Skills: Understanding of Mobile Technologies: GSM, UMTS, LTE, VoLTE, and 5G. Core Network Knowledge: Familiarity with HLR/HSS, GGSN/PGW, MSC, STP, and Diameter/SIGTRAN protocols. SIM & eSIM Management: Knowledge of SIM provisioning, OTA updates, and eSIM profile handling. Requirements: Good to Have: ITIL Framework: Knowledge of incident, problem, and change management processes. Communication & Escalation: Clear documentation, timely escalation, and coordination with MNOs and vendors. Analytical Thinking: Ability to correlate alarms, KPIs, and customer complaints to identify root causes. OSS/BSS Expertise: Experience with billing systems, CRM, mediation, and provisioning platforms. API Integration: Ability to integrate with MNOs, MVNEs, and third-party services using REST/SOAP APIs.

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0 years

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Noida, Uttar Pradesh, India

On-site

Company Description Quick Loan Relief, an initiative by Madar Financial Services Private Limited, is a fintech company dedicated to providing innovative fintech solutions and expert debt settlement services for individuals in financial distress in India. The company advocates for consumer rights, especially for those affected by unforeseen circumstances like job loss or medical emergencies. ELIGIBILITY - LLB 2025 Batch LOCATION - Noida (Near Sector -137 Metro Station) Key responsibilities: Certainly, here's a rephrased version of the job responsibilities: 1. Safeguard the legal rights of clients in financial agreements. 2. Support senior legal professionals in attaining client resolution goals. 3. Prepare legal paperwork and filings for different regulatory bodies. 4. Participate in client acquisition and retention efforts. 5. Aid clients in resolving disputes via mediation and arbitration. 6. Assist clients during negotiations and discussions with relevant stakeholders. Benefits of joining us: 1. No litigation work, only mediation, and arbitration 2. Fixed office hours (10 am to 6 pm), no late hours 3. Great fixed pay plus an additional bonus (signing bonus ) 4. Join growing team of lawyers

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8.0 - 10.0 years

0 Lacs

Bengaluru, Karnataka, India

On-site

Summary The Legal Counsel will be a key member of the organization's leadership team, responsible for ensuring the organization's operations, policies, and transactions comply with all applicable local, state, and national laws and regulations. The role involves providing legal advice and support to internal stakeholders, drafting and reviewing legal documents, mitigating legal risks, and ensuring compliance with relevant statutes, particularly those related to non-profit Ensure the organization adheres to all applicable local, state, and national laws, as well as industry-specific regulations. Develop, implement, and maintain policies and procedures to ensure ongoing compliance. Monitor changes in relevant laws and regulations and advise senior management on necessary actions. Ensure compliances under applicable laws, most particularly the statutes of Income Tax Act, Companies Act (ROC matters), FCRA and FEMA. Legal Advisory & Support Act as the primary point of contact for internal stakeholders (senior management, Program Heads, etc) seeking legal advice or support in day-to-day operations. Provide proactive legal counsel and guidance on a wide range of issues, including but not limited to, corporate governance, contractual matters, regulatory compliance, and risk management. Advise on legal implications of the organization's strategic decisions. Documentation & Contracts Draft, review, and vet all legal documentation, including but not limited to: Grant agreements with foreign and local donors. Agreements with non-profit partners. Vendor contracts. Memoranda of Understanding (MOUs). Employment agreements. Policies and procedures. Negotiate contracts with clients/vendors to protect the organization's interests and minimize risks. Develop and standardize contract templates and legal documents. Risk Management Identify potential legal risks and develop strategies to mitigate them. Conduct legal research and analysis to support decision-making. Manage and resolve legal disputes, including litigation, arbitration, and mediation, in coordination with external counsel, if necessary. Corporate Governance Advise on matters related to the organization's governance, including board responsibilities, conflicts of interest, and ethical conduct. Ensure compliance with corporate governance standards. Assist in the preparation of board meeting materials and minutes, as needed. Stakeholder Collaboration Collaborate with various departments to ensure legal considerations are integrated into organizational processes. Work closely with finance, HR, and program teams on legal matters. Liaise with external legal counsel as needed. Job Requirements Experience: Minimum 8-10 years of experience as a corporate lawyer or in-house legal counsel. Non-Profit Experience: Experience working with non-profit organizations is strongly Bachelor's degree in Law (LLB). Additional qualifications of Company Secretary (CS) is preferred. Master's degree in Business Administration (MBA) is preferred. Knowledge & Skills Sound knowledge and understanding of all laws applicable to a non-profit organization, including but not limited to the Income Tax Act, Companies Act (ROC matters), FCRA, and FEMA. Strong contract drafting, review, and negotiation skills. Excellent analytical, research, and problem-solving skills. Strong written and verbal communication skills. Ability to work independently and as part of a team. High level of integrity and professional ethics. Ability to manage multiple priorities and meet deadlines. Proficiency in legal research databases and tools. Familiarity with corporate governance principles (ref:iimjobs.com)

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8.0 years

0 - 1 Lacs

United States

Remote

Resolve to Save Lives (RTSL) is a global health organization that partners locally and globally to create and scale solutions to the world’s deadliest health threats. Millions of people die from preventable health threats. We collaborate to close the gap between proven, life-saving solutions and the people who need them. Since 2017, we’ve worked with governments and other partners in more than 60 countries to save millions of lives. We work toward a future where people live longer, healthier lives, communities flourish, and economies thrive. This is an ambitious vision, and it inspires us and our partners to make progress every day. Position Purpose The Senior Manager, Human Resources plays a critical role in upholding a positive and equitable workplace culture across RTSL’s global footprint and fosters strong cross-functional partnerships by ensuring consistent communication and collaboration with program teams, global operations, shared services, and other stakeholders in a highly matrixed organizational environment. The position reports to the Chief Operating Officer, with a dotted line to the Director, HR Operations. This role leads employee relations for the organization and serves as the primary HR liaison to RTSL’s country offices and Employer of Record (EOR)–hired staff. The role is responsible for managing sensitive personnel matters including performance concerns, investigations, and conflict mediation. The Senior HR Manager also oversees all aspects of EOR engagement—managing contracts, facilitating effective communication, resolving operational matters, and ensuring EOR-hired staff feel integrated into RTSL’s culture and operations. This is a remote position open to candidates based in the US, UK, or India. Occasional international travel may be required. Core Duties & Responsibilities Employee Relations Serve as the lead advisor and case manager for employee relations matters globally, including conflict resolution, performance concerns, and disciplinary processes. Partner with staff to address workplace challenges with a fair, consistent, and values-aligned approach. In partnership with General Counsel, conduct internal investigations related to misconduct, harassment, or other policy violations, ensuring due process and documentation. Support managers in developing clear performance expectations and coaching plans, as needed. Partner with HR, Learning & Culture, and staff to identify trends and recommend proactive strategies that support employee engagement and organizational health. Country Office HR Liaison Act as the HR focal point for RTSL’s country offices in India, Nigeria, and Ethiopia—providing operational HR support and guidance on policy interpretation, compliance, and issue resolution. Coordinate with in-country leadership and global teams to ensure alignment of HR practices with RTSL policies and values. Support consistent application of employment practices and recommend local adaptations in coordination with Legal and HR Operations. Provide HR guidance to in-country staff. Employer of Record (EOR) Oversight Manage all EOR relationships globally, including oversight of contracts, service-level expectations, and renewals or terminations. Serve as the main point of contact for EOR representatives and RTSL-hired staff on EOR platforms for HR-related matters. Address day-to-day inquiries from staff or EOR providers related to payroll, benefits, policies, or other personnel questions. Create standard operating procedures and train EOR staff on processes to ensure full integration and compliance with RTSL systems and culture. Partner with Finance, Legal, and Operations to troubleshoot and resolve operational issues related to EOR-managed staff. Champion a culture of inclusion and connection for all RTSL staff regardless of employment mechanism, ensuring EOR-hired staff are fully integrated into organizational communications, culture, and engagement efforts. Organizational HR Support Support documentation and continuous improvement of HR processes and workflows. Contribute to cross-functional initiatives to strengthen HR systems, tools, and staff experience. Requirements Education: Bachelor’s degree in Human Resources, Business Administration, Organizational Psychology, or related field. Experience Minimum 8 years of progressive HR experience, with at least 3 years in an employee relations–focused role. Demonstrated experience managing complex employee relations cases including investigations and conflict mediation. Experience supporting staff and working with EORs in low- and middle-income countries. Skills & Abilities Proven ability to build trust and rapport with staff at all levels and across cultures. Strong written and verbal communication skills; ability to convey complex information clearly and tactfully. High degree of discretion and emotional intelligence in handling sensitive matters. Strong organizational and problem-solving skills, with the ability to balance multiple priorities. Other The selected candidate will be required to work Eastern Time working hours. Preferred Experience in nonprofit, humanitarian, or global health sectors. Familiarity with employment contexts in any of RTSL’s focus countries (US, Nigeria, India, Ethiopia). SHRM-CP, SHRM-SCP, or equivalent HR certification. Working knowledge of employment law principles in multiple jurisdictions. Compensation And Benefits Resolve to Save Lives prides itself on cultivating a supportive, connected remote team doing work that matters. We do everything possible to ensure our employees are connected and set up for success. The salary range for applicants based in the US is $98,000 to $120,000 annually. The exact offer will be determined by various factors, such as the candidate’s skills and experience relative to the requirements of the role. For applicants based outside the US , salaries are set according to national labor rates for the international NGO sector. In addition to a competitive salary, Resolve to Save Lives provides a generous package of benefits, including: Health insurance for you and your dependents Contributions toward retirement Paid annual leave and sick leave, in addition to public holidays Two paid, week-long organization-wide breaks at mid-year and end-of-year Professional development and home office setup benefits Up-to-date computer equipment RTSL accepts and reviews applications on an ongoing basis. We are grateful for your interest in our work and for your application. Unfortunately, due to the volume of applications, we are unable to respond to every applicant. Someone from our talent team will contact you if your qualifications match the role. RTSL believes its programs are strengthened when they are developed and supported by individuals with diverse life experiences whose understanding of social and cultural issues can help make our work and workforce more inclusive. We encourage applications from and provide equal employment opportunities to all qualified applicants without regard to race, color, religion, gender, gender identity or expression, ancestry, sexual orientation, national origin, age, disability, marital status, organ donor status, or status as a veteran. Resolve to Save Lives complies with all applicable US EEO laws.

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0 years

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Greater Chennai Area

On-site

Overview MVNO (Mobile Virtual Network Operator) successfully requires a blend of telecom expertise , IT systems knowledge , and business acumen Responsibilities Technical Skills: Understanding of Mobile Technologies: GSM, UMTS, LTE, VoLTE, and 5G. Core Network Knowledge: Familiarity with HLR/HSS, GGSN/PGW, MSC, STP, and Diameter/SIGTRAN protocols. SIM & eSIM Management: Knowledge of SIM provisioning, OTA updates, and eSIM profile handling. Requirements Good to Have: ITIL Framework: Knowledge of incident, problem, and change management processes. Communication & Escalation: Clear documentation, timely escalation, and coordination with MNOs and vendors. Analytical Thinking: Ability to correlate alarms, KPIs, and customer complaints to identify root causes. OSS/BSS Expertise: Experience with billing systems, CRM, mediation, and provisioning platforms. API Integration: Ability to integrate with MNOs, MVNEs, and third-party services using REST/SOAP APIs.

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0 years

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Noida

On-site

Job Description Business Advisors shape the vision and strategy with the client, understand the needs of the users/stakeholders, carry out an elicitation of processes, data and capabilities and derive the target processes and the business requirements for the current and future solution. Job Description - Grade Specific Defines the methods and the business analysis framework for the business analysis work to be carried out in their project/program together with the client.  Additionally performs requirements elicitation and modelling. Performs leadership activities within the project and beyond. Skills (competencies) Abstract Thinking Active Listening Agile (Software Development Framework) Analytical Thinking Backlog Grooming Business Architecture Modeling Business Process Modeling (e.g. BPMN) Change Management Coaching Collaboration Commercial Acumen Conceptual Data Modeling Conflict Management Confluence Critical Thinking CxO Conversations Data Analysis Data Requirements Management Decision-Making Emotional Intelligence Enterprise Architecture Modelling Facilitation Functional IT Architecture Modelling Giving Feedback Google Cloud Platform (GCP) (Cloud Platform) Influencing Innovation Jira Mediation Mentoring Microsoft Office Motivation Negotiation Networking Power BI Presentation skills Prioritization Problem Solving Project Governance Project Management Project Planning Qlik Relationship-Building Requirements Gathering Risk Management Scope Management SQL Stakeholder Management Story Mapping Storytelling Strategic Management Strategic tThinking SWOT Analysis Systems Requirement Analysis (or Management) Tableau Trusted Advisor UI-Design / Wireframing UML User Journey User Research Verbal Communication Written Communication

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1.0 years

0 Lacs

Thane, Maharashtra, India

On-site

About Us Yubi stands for ubiquitous. But Yubi will also stand for transparency, collaboration, and the power of possibility. From being a disruptor in India’s debt market to marching towards global corporate markets from one product to one holistic product suite with seven products Yubi is the place to unleash potential. Freedom, not fear. Avenues, not roadblocks. Opportunity, not obstacles. Job Title: Customer Grievance Officer Reports to – Manager CAPL Location: Airoli – Navi Mumbai Job Overview: The Grievance Officer is responsible for ensuring effective resolution of customer complaints and grievances, enhancing customer satisfaction, and maintaining the bank's reputation for excellent customer service. This role involves managing and addressing customer concerns in a timely, fair, and transparent manner. Key Responsibilities: Grievance Handling: Receive and log customer complaints and grievances through various channels, such as phone, email, or in-person visits. Investigate and analyze the root causes of complaints to provide accurate solutions. Ensure all complaints are handled within the stipulated timeframes and in adherence to the bank's policies and regulations. Customer Communication: Maintain clear and open lines of communication with customers throughout the complaint resolution process. Provide customers with timely updates on the status of their complaints and expected resolution timelines. Resolution and Mediation: Mediate between customers and relevant bank departments to ensure fair and satisfactory resolutions. Collaborate with internal teams to identify solutions that address customer concerns while adhering to the bank's policies. Documentation and Reporting: Maintain comprehensive records of customer complaints, investigations, resolutions, and actions taken. Prepare and present regular reports on grievance trends, resolution effectiveness, and customer satisfaction. Process Improvement: Identify recurring customer grievances and contribute to developing strategies to address underlying issues. Provide insights and recommendations to improve customer experience, policies, and procedures. Regulatory Compliance: Ensure that complaint resolution processes align with banking regulations and guidelines. Stay updated on relevant regulations to ensure compliance and accurate handling of complaints. Training and Awareness: Conduct training sessions for bank staff on effective complaint handling and customer communication. Raise awareness among employees about the importance of customer feedback and grievance resolution. Requirements Qualifications and Skills: Minimum graduate required Minimum 1 year tenure in Spocto (Customer service, Quality analyst & Customer service background) Proven experience in customer service, complaint handling, or a similar role within the banking sector. Strong understanding of banking regulations, policies, and procedures. Excellent communication and interpersonal skills. Analytical skills to investigate complaints and identify trends. Empathy and the ability to handle challenging customer interactions. Proficiency in using customer relationship management (CRM) systems and banking software. Attention to detail and ability to maintain accurate records. Problem-solving skills to identify root causes and develop effective solutions. Benefits Want to know more about spocto and its culture? In this Company, not only are we understanding about customers and the importance of repayment, but we are the first movers when it comes to introducing cutting edge technology to this industry. We have products and features specifically built to help our clients improve their collections efficiency, enhance customer experience and most importantly, bringing perfect compliance in their operations. Our products: SMARTRank - An Early Warning System that highlights ‘Value-at-risk’ within portfolio SMARTCollect - A digital first phygital collections platform powered by AI ML capabilities KisanPay - An Agri initiative by spocto to bring farmers mainstream through education, context, and the power of linguistics Bhaasa - A powerful AI conversational bot that is packed with all major languages across 100+ dialects In Feb 2022, spocto was acquired by Yubi (formerly known as CredAvenue). About Yubi: Yubi, formerly known as CredAvenue, is re-defining global debt markets by freeing the flow of finance between borrowers, lenders, and investors. We are the worlds possibility platform for the discovery, investment, fulfilment, and collection of any debt solution. At Yubi, opportunities are plenty and we equip you with tools to seize it. In March 2022, we became India’s fastest fintech and most impactful startup to join the unicorn club with a Series B fundraising round of $137 million. In 2020, we began our journey with a vision of transforming and deepening the global institutional debt market through technology. All 5 of our platforms shake up the traditional debt ecosystem and offer new ways of digital finance. Yubi Loans – Term loans and working capital solutions for enterprises. Yubi Invest – Bond issuance and investments for institutional and retail participants Yubi Pool – End-to-end securitisations and portfolio buyouts. Yubi Flow – A supply chain platform that offers trade financing solutions. Yubi Co.Lend – For banks and NBFCs for co-lending partnerships. Currently, we have onboarded over 4000+ corporates, 350+ investors and have facilitated debt volumes of over INR 40,000 crore. Backed by marquee investors like Insight Partners, B Capital Group, Dragoneer, Sequoia Capital, LightSpeed and Lightrock, we are the only-of-its-kind debt platform globally, revolutionizing the segment. At Yubi, People are at the core of the business and our most valuable assets. Come, join the club to be a part of our epic growth story.

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0 years

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Noida, Uttar Pradesh, India

On-site

About TeamLease Edtech ( https://www.teamleaseedtech.com ) TeamLease EdTech ( formerly known as Schoolguru Eduserve) is India’s leading learning solutions company providing comprehensive services across Universities and Corporates. We have an exclusive partnership with 40 of India’s largest Universities across 16 Indian states, we train 3.5 Lakh students on our platform through 9 Indian languages, work with 500 corporates in their upskilling/skilling initiatives and manage over 200 degree, diploma, certificate programs. About the role Role Title: Counselor/Senior Counselor Location: Noida Role: We are looking for a dedicated, compassionate student counsellor to join our team. The responsibilities of the Counselor/Sr. Counsellor includes Engaging with potential students to share information about courses, admissions, and financial assistance, while fostering strong connections and meeting enrollment objectives. Key Responsibilities: Engage with prospective students via calls, emails, and WhatsApp to understand their educational goals. Provide detailed information about programs, university partnerships, and career outcomes. Follow up on leads and convert inquiries into admissions. Meet and exceed Weekly/monthly/quarterly enrollment targets. Maintain a high conversion rate from inquiry to admission. Assist students in application submission, fee payment, and documentation. Build and maintain strong relationships with potential learners. Guide students through financial aid, scholarships, and installment plans. Stay updated on trending courses, competitor programs, and industry requirements. Education & Experience Bachelor’s degree in any stream. Excellent active listening and communication skills. Excellent interpersonal and mediation skills.

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0 years

0 Lacs

Greater Kolkata Area

On-site

About Us JOB DESCRIPTION SBI Card is a leading pure-play credit card issuer in India, offering a wide range of credit cards to cater to diverse customer needs. We are constantly innovating to meet the evolving financial needs of our customers, empowering them with digital currency for seamless payment experience and indulge in rewarding benefits. At SBI Card, the motto 'Make Life Simple' inspires every initiative, ensuring that customer convenience is at the forefront of all that we do. We are committed to building an environment where people can thrive and create a better future for everyone. SBI Card is proud to be an equal opportunity & inclusive employer and welcome employees without any discrimination on the grounds of race, color, gender, religion, creed, disability, sexual orientation, gender identity, marital status, caste etc. SBI Card is committed to fostering an inclusive and diverse workplace where all employees are treated equally with dignity and respect which makes it a promising place to work. Join us to shape the future of digital payment in India and unlock your full potential. What’s In It For YOU SBI Card truly lives by the work-life balance philosophy. We offer a robust wellness and wellbeing program to support mental and physical health of our employees Admirable work deserves to be rewarded. We have a well curated bouquet of rewards and recognition program for the employees Dynamic, Inclusive and Diverse team culture Gender Neutral Policy Inclusive Health Benefits for all - Medical Insurance, Personal Accidental, Group Term Life Insurance and Annual Health Checkup, Dental and OPD benefits Commitment to the overall development of an employee through comprehensive learning & development framework Role Purpose Manage channel partners handling tele calling responsibilities for the assigned Collections portfolio. Role Accountability Execute collection strategy for the site, track performance and give inputs to PM Monitor channel partner performance through a structured review mechanism and ensure appropriate capacity planning Review Portfolio both Qualitatively & Quantitatively at account/NRR/Region / Channel level in order to identify gaps/issues Strategise and segment portfolio churning on dialer prioritizing at various cuts in terms of Payment due date / Occupation segment / billing cycle / Geography / CM & NM / any new product-variants to improve efficiencies and performances Conduct call sampling across portfolio segments in line with the call listening framework and share observations on call and portfolio quality with concerned stakeholders Manage the uptime for all SBI Card collection systems at the vendor site to ensure uninterrupted production and coordinate with Internal stake holders to ensure business continuity in the event of downtime of vendor CRM / Dialer systems /Telecom resources Identify portfolio segments for initiation of legal approaches such as- Mediation, Conciliation, Lok Adalat and arbitration in order to extract on identified accounts and attend all camps as required Ensure Field-referral rates are in line with business-targets by identifying right sets of accounts for TC-retention as well as Field referral, adopting a segmented approach basis past delivery-trends Analyze action codes on daily basis and propose action plan to improve performance and right identification of field referral Ensure necessary training /certifications for tele calling staff in line with compliance requirements Conduct spot audits to ensure adherence to regulatory and internal guidelines on data security in all collection operations at channel partner sites Track performance of all agents on key performance metrics daily to identify any adverse trends either or performance or call-quality or in disciplined behavior e.g. frequent late-logins, uninformed/unplanned leaves, low TOS, non-adherence to compliance guidelines, etc. and take suitable remediation measures Manage agency payouts in line with the business SLA model and ensure billing within defined timelines; Keep track of accuracy in different components of agency payouts--Actual Headcount deployed; PRI Lines, Contest, Team Engagement, etc. Measures of Success Resolution Rate Normalisation Rate Roll back rate KP targets PLI penetration Money collected NFTE productivity Tele Retention rate NFTE training coverage Customer complaints volume Vendor SLA adherence No adverse observations in internal/external audits Process adherence as per MOU Technical Skills / Experience / Certifications Credit Card knowledge along with good understanding of Collection Processes Knowledge of dialer strategies Experience of managing large distributed vendor teams Competencies critical to the role Stakeholder Management Result Orientation Process Orientation Problem Solving Skills Qualification Post-Graduate/Graduate in any discipline Preferred Industry Credit Card

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0 years

0 Lacs

New Delhi, Delhi, India

On-site

About Us JOB DESCRIPTION SBI Card is a leading pure-play credit card issuer in India, offering a wide range of credit cards to cater to diverse customer needs. We are constantly innovating to meet the evolving financial needs of our customers, empowering them with digital currency for seamless payment experience and indulge in rewarding benefits. At SBI Card, the motto 'Make Life Simple' inspires every initiative, ensuring that customer convenience is at the forefront of all that we do. We are committed to building an environment where people can thrive and create a better future for everyone. SBI Card is proud to be an equal opportunity & inclusive employer and welcome employees without any discrimination on the grounds of race, color, gender, religion, creed, disability, sexual orientation, gender identity, marital status, caste etc. SBI Card is committed to fostering an inclusive and diverse workplace where all employees are treated equally with dignity and respect which makes it a promising place to work. Join us to shape the future of digital payment in India and unlock your full potential. What’s In It For YOU SBI Card truly lives by the work-life balance philosophy. We offer a robust wellness and wellbeing program to support mental and physical health of our employees Admirable work deserves to be rewarded. We have a well curated bouquet of rewards and recognition program for the employees Dynamic, Inclusive and Diverse team culture Gender Neutral Policy Inclusive Health Benefits for all - Medical Insurance, Personal Accidental, Group Term Life Insurance and Annual Health Checkup, Dental and OPD benefits Commitment to the overall development of an employee through comprehensive learning & development framework Role Purpose Manage channel partners handling tele calling responsibilities for the assigned Collections portfolio. Role Accountability Execute collection strategy for the site, track performance and give inputs to PM Monitor channel partner performance through a structured review mechanism and ensure appropriate capacity planning Review Portfolio both Qualitatively & Quantitatively at account/NRR/Region / Channel level in order to identify gaps/issues Strategise and segment portfolio churning on dialer prioritizing at various cuts in terms of Payment due date / Occupation segment / billing cycle / Geography / CM & NM / any new product-variants to improve efficiencies and performances Conduct call sampling across portfolio segments in line with the call listening framework and share observations on call and portfolio quality with concerned stakeholders Manage the uptime for all SBI Card collection systems at the vendor site to ensure uninterrupted production and coordinate with Internal stake holders to ensure business continuity in the event of downtime of vendor CRM / Dialer systems /Telecom resources Identify portfolio segments for initiation of legal approaches such as- Mediation, Conciliation, Lok Adalat and arbitration in order to extract on identified accounts and attend all camps as required Ensure Field-referral rates are in line with business-targets by identifying right sets of accounts for TC-retention as well as Field referral, adopting a segmented approach basis past delivery-trends Analyze action codes on daily basis and propose action plan to improve performance and right identification of field referral Ensure necessary training /certifications for tele calling staff in line with compliance requirements Conduct spot audits to ensure adherence to regulatory and internal guidelines on data security in all collection operations at channel partner sites Track performance of all agents on key performance metrics daily to identify any adverse trends either or performance or call-quality or in disciplined behavior e.g. frequent late-logins, uninformed/unplanned leaves, low TOS, non-adherence to compliance guidelines, etc. and take suitable remediation measures Manage agency payouts in line with the business SLA model and ensure billing within defined timelines; Keep track of accuracy in different components of agency payouts--Actual Headcount deployed; PRI Lines, Contest, Team Engagement, etc. Measures of Success Resolution Rate Normalisation Rate Roll back rate KP targets PLI penetration Money collected NFTE productivity Tele Retention rate NFTE training coverage Customer complaints volume Vendor SLA adherence No adverse observations in internal/external audits Process adherence as per MOU Technical Skills / Experience / Certifications Credit Card knowledge along with good understanding of Collection Processes Knowledge of dialer strategies Experience of managing large distributed vendor teams Competencies critical to the role Stakeholder Management Result Orientation Process Orientation Problem Solving Skills Qualification Post-Graduate/Graduate in any discipline Preferred Industry Credit Card

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0 years

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Pune, Maharashtra, India

On-site

Position Overview Job Title: End User Computing - Collaboration Engineering India Lead Location: Pune, India Corporate Title: Vice President Role Description Technology underpins Deutsche Bank's entire business and is changing and shaping the way we engage, interact, and transact with all our stakeholders, both internally and externally. Our Technology, Data, and Innovation strategy is focused on strengthening engineering expertise, introducing an agile delivery model, as well as modernizing the Bank's IT infrastructure with long-term investments and taking advantage of cloud computing, while we continue to invest and build a team of visionary tech talent who will ensure we thrive in this period of unprecedented change for the industry. It means hiring the right people and giving them the training, freedom, and opportunity, they need to do pioneering work. Our Technologists drive Cloud, Cyber and business technology strategy while transforming it within a robust, hands-on engineering culture. Learning is a key element of our people strategy, and we have a variety of options for you to develop professionally. Our approach to the future of work champions flexibility and is rooted in the understanding that there have been dramatic shifts in the ways we work. As a End User Computing - Collaboration Engineering India Lead , you will be responsible for end-to-end delivery of entire engineering solutions to accomplish business goals. With experience across a range of technology domains, your adaptability and ability to become proficient in new skills in a rapidly changing environment are as important as your technical skills. What We’ll Offer You As part of our flexible scheme, here are just some of the benefits that you’ll enjoy Best in class leave policy Gender neutral parental leaves 100% reimbursement under childcare assistance benefit (gender neutral) Sponsorship for Industry relevant certifications and education Employee Assistance Program for you and your family members Comprehensive Hospitalization Insurance for you and your dependents Accident and Term life Insurance Complementary Health screening for 35 yrs. and above Your Key Responsibilities Providing technical and functional leadership, mentorship, and direction to a global team of End User Computing engineers Spearhead the development and optimization of Microsoft Office 365 Services, including SharePoint Online, OneDrive, Viva Engage, Power Platform, MS Office. Architect, Govern and manage robust solutions on the Microsoft Power Platform Work with a global engineering team in an Agile development lifecycle Lead and collaborate across teams, while building high performing teams and promoting an engineering culture, as well as a learning organization and recognizing the importance of "developer experience" Troubleshooting issues, implementing new features, and ensuring the security and compliance of the product portfolio. Define and evolve the architecture of the components you are working on and contribute to architectural decisions at a department and bank-wide level Bring deep industry knowledge into the Feature Team to understand problems, leverage design patterns, automation to support a continuous integration/continuous deployment or development (CI/CD) pipeline to production and support emergent design within the agreed domain target architecture Contribute to the wider domain goals to ensure flow, consistent standards and approach to software development while designing to a common shared framework Work with the right and robust engineering practices Regularly reassess processes to identify improvements / efficiency gains that can be made without impacting them; Establish and maintain relationships with both external and internal clients including senior management and team leads within the organization Your Skills And Experience Extensive experience in the IT industry with hands-on development in Microsoft Office 365 Services (SharePoint Online, OneDrive, Viva Engage, Power Platform). Has an understanding of the potentially transformational capabilities of Gen-AI in relation to End User products (e.g. Microsoft Copilot) and the complexities involved Leading distributed engineering teams in an agile environment Hands-on experience with cloud computing, with application programming interface, Service Orientated Architecture or Microservices, and with developing Applications on Microsoft Power Platform Good communication skills; be comfortable facing off to senior stake holders Strong influencing skills Strong execution skills; be a completer finisher Excellent collaboration / mediation skills Strong analytical and problem-solving skills Be a team player Have a passion for building a high performing team and have fun doing so How We’ll Support You Training and development to help you excel in your career Coaching and support from experts in your team A culture of continuous learning to aid progression A range of flexible benefits that you can tailor to suit your needs About Us And Our Teams Please visit our company website for further information: https://www.db.com/company/company.htm We strive for a culture in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively. Together we share and celebrate the successes of our people. Together we are Deutsche Bank Group. We welcome applications from all people and promote a positive, fair and inclusive work environment.

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4.0 years

0 Lacs

Kozhikode, Kerala, India

On-site

About the Role We are seeking an experienced and dynamic Senior HR Coordinator to join our healthcare organisation's HR team. This pivotal role will support our growing workforce of 200+ employees by delivering comprehensive HR services across recruitment, employee relations, compliance, payroll coordination, and learning & development. The successful candidate will play a key role in maintaining our high standards of patient care through effective people management and regulatory compliance. Key Responsibilities Recruitment & Talent Acquisition Lead end-to-end recruitment processes for clinical and non-clinical positions Develop and maintain relationships with recruitment agencies and job boards Conduct initial candidate screenings and coordinate interview processes Ensure compliance with NHS employment checks, DBS clearances, and professional registration requirements Maintain accurate recruitment records and produce regular hiring reports Employee Relations Serve as first point of contact for employee queries and concerns Support line managers in handling disciplinary, grievance, and performance management cases Facilitate conflict resolution and mediation sessions Conduct exit interviews and analyse turnover trends Promote positive employee engagement initiatives and staff wellbeing programmes Compliance & Regulatory Management Ensure adherence to healthcare sector regulations including CQC requirements Maintain and update HR policies in line with current employment legislation Coordinate mandatory training compliance tracking for clinical staff Support internal and external audits related to HR practices Manage professional registration renewals and competency assessments Payroll Coordination Liaise with payroll providers to ensure accurate and timely payroll processing Verify timesheet data, overtime, and shift allowances Process new starter and leaver information Handle payroll queries and discrepancies Coordinate pension auto-enrolment and benefits administration Learning & Development Coordination Identify training needs across clinical and support teams Coordinate mandatory training programmes including safeguarding, infection control, and clinical updates Maintain training records and compliance matrices Support professional development planning and career progression initiatives Manage relationships with external training providers and educational institutions General HR Administration Maintain accurate employee records and HR information systems Prepare HR reports and metrics for senior management Support HR projects and process improvement initiatives Ensure data protection compliance in all HR activities Essential Requirements Experience & Qualifications Minimum 4 years of progressive HR experience, preferably within healthcare or regulated industries Proven experience in recruitment, employee relations, and HR compliance Knowledge of UK employment law and healthcare sector regulations will be an advantage Skills & Competencies Strong understanding of CQC regulations and healthcare compliance requirements Experience with HRIS systems and payroll coordination Excellent communication and interpersonal skills Strong analytical and problem-solving abilities High attention to detail and accuracy Ability to handle sensitive and confidential information Proficiency in Microsoft Office Suite, particularly Excel for data analysis Personal Attributes Professional and approachable demeanor Ability to work independently and manage multiple priorities Strong ethical standards and commitment to patient safety Resilient and adaptable in a fast-paced healthcare environment Collaborative team player with leadership potential Desirable Requirements Experience working within NHS or private healthcare settings Knowledge of clinical governance and professional registration processes Experience with learning management systems and training coordination Understanding of shift patterns and healthcare-specific working arrangements Additional HR certifications or specialized training What We Offer Competitive salary commensurate with experience Comprehensive benefits package including pension and healthcare Opportunities for professional development and career advancement Supportive and collaborative working environment Flexible working arrangements where appropriate Access to employee wellbeing programmes John and Smith is an equal opportunities employer committed to diversity and inclusion. We welcome applications from all qualified candidates regardless of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage and civil partnership, and pregnancy and maternity. This role is subject to satisfactory completion of pre-employment checks including, professional references.

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5.0 years

0 Lacs

Bangalore Urban, Karnataka, India

On-site

Designation: Lead – Operations & Warehouse Reporting to – Founder & CEO Salary – As per industry standard Company: JW BRANDS PVT LTD Brands: JOKER & WITCH (www.jokerandwitch.com) | TEEJH (www.teejh.com) Location – Bangalore, India ABOUT US JOKER AND WITCH is a New-Age Watch & Jewellery brand for men & women, offering minimal, unique and trend-setting global styles at affordable prices. Our product designs are inspired by international trends, celebrity looks, and high street styles. TEEJH (www.teejh.com) is an Ethnic Jewelry brand fully owned by its sister concern JOKER AND WITCH (www.jokerandwitch.com) We are a start-up based out of Bangalore with an enthusiastic young team and are looking for candidates who are ambitious, problem solvers and most importantly, hungry for enormous learning. The Lead of Operations & Warehouse will play a leadership role, leading growth in the development of long-range strategic plans by managing a team of 80+ individuals, responsible for end to end Supply Chain, Logistics, Customer Service through the identification of strategic issues and opportunities that could influence business growth and profitability. Roles & Responsibilities: 1. Order Fulfilment & Logistics Management – Supervision of forward fulfilment function and ensure strict adherence to internal and external SLAs. Be the SPOC for all logistics providers as well as marketplace channels from an Operations standpoint. 2. Returns Management – Supervision and management of B2C and B2B returns, build and own processes, SLAs adherence and ensure constant reduction of RTOs, Customer return rates. 3. Warehousing & Inventory Management - Custodian of Warehouse, Implementation of Processes & Standard Operating procedures. - Management of physical & virtual In-house stock using Unicommerce & other online tools i.e. OMS, WMS, ERP etc. - Liaising with internal stakeholders for continuous supply of merchandise. 4. Quality Control, Service & Warranty – Devise and implement a robust QC framework and oversee the overall team. Management of both inward (suppliers) and outward (to customers) QC and its associated SLAs 3. Customer Service - SPOC for all customer communications, both Inbound & Outbound across all mediums of communication. Handle Grievances, Escalations and Disputes and own the overall NPS 4. Analytics & Vendor Management - Analyse and Report across all unit functions of Operations such as fulfilment, returns, Inventory ageing, Pilferage/Quality reports etc. - Manage vendor relations and procurement of operations/warehouse related materials & resources. 5. Co-Own the P&L- monitor delivery costs, reduce return rates, convert NDRs and optimise resource utilisation. Accountability of Net Sales (post returns) and Net Margins (operating expenses) Desired Candidate Profile: 1. 5-10+ years of work experience in Operations & SCM with at least 3+ years of people management experience. 2. Experience in building and managing Operations and Logistic networks at scale at E- commerce /B2B/ C2C product companies 3. Has a background in quantitative decision making, ability to drive business/operations metrics, and driving adoption of different tools and resources. 4. Has managed critical operational processes, with SLA and metrics responsibility. 5. Strong analytical, mediation and problem resolution skills. 6. Good communication skills and fluent in English & Hindi. 7. Candidates based out of Bangalore, and willing to join immediately will be given preference Please drop your resumes at hr@jokerandwitch.com

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9.0 - 14.0 years

0 Lacs

Pune, Maharashtra, India

On-site

Data Architect / Modeler About VOIS VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value and enhancing quality and efficiency across 28 countries, and operating from 7 locations: Albania, Egypt, Hungary, India, Romania, Spain and the UK. Over 29,000 highly skilled individuals are dedicated to being Vodafone Group’s partner of choice for talent, technology, and transformation. We deliver the best services across IT, Business Intelligence Services, Customer Operations, Business Operations, HR, Finance, Supply Chain, HR Operations, and many more. Established in 2006, VOIS has evolved into a global, multi-functional organisation, a Centre of Excellence for Intelligent Solutions focused on adding value and delivering business outcomes for Vodafone. VOIS India In 2009, VOIS started operating in India and now has established global delivery centres in Pune, Bangalore and Ahmedabad. With more than 14,500 employees, VOIS India supports global markets and group functions of Vodafone, and delivers best-in-class customer experience through multi-functional services in the areas of Information Technology, Networks, Business Intelligence and Analytics, Digital Business Solutions (Robotics & AI), Commercial Operations (Consumer & Business), Intelligent Operations, Finance Operations, Supply Chain Operations and HR Operations and more. Location : Pune Working Persona : Hybrid Experience : 9 to 14 years Must-Have Skills: Proficiency in Data Vault 2.0 and dimensional modelling. Strong experience with data profiling and source-to-target mapping. Expertise in working with GCP BigQuery environments. Solid understanding of data governance principles. Strong SQL hands-on. Good-to-Have Skills: Experience with Telecom Domain and systems - CRM, billing, mediation, provisioning. Performance Tuning in BigQuery – Partitioning, clustering, cost optimization. Telecom Analytics Use Cases – Churn prediction, fraud detection, network optimization. Working knowledge of Power Designer/ Erwin (or similar tools) for Data Model creation and maintenance. Role purpose: The Data & Analytics (D&A) team leads the design and delivery of the overall UK Data Strategy on behalf of Vodafone UK. The team is the driving force in maximising incremental value from data through the design & delivery of ‘Valuable’, ‘Accessible’ & ‘Trusted’ data. Now is a really exciting time to join the team as we begin our data transformation journey to implement this agreed data strategy working across all of Vodafone UK. DATA MODELLING & ARCHITECTURE: Working as part of a team you will help to define, develop and maintain the Data Architecture blue prints for implementing TRUSTED DATA. You will be responsible for defining, developing and maintaining data models for the GCP single physical layer, data models, semantic layer, and data products. Working with multiple IT partners and domain architects to understand data in Vodafone IT systems and design, map and model GCP data integration, enabling value through business leading GCP capabilities, fit for the business, focusing on a “Create once, use many times” TRUSTED capability approach. Working with the Data Innovation Lead, you will ensure all Data Products have the required capabilities, and all attributes currently produced in multiple locations across disperate reports are created within the data models/semantic layer as a core entity capability, reusable for all downstream capability. Data Architects, Data Governance & Product Owner teams will work together to document tech debt & historical work arounds which require re-engineering in the Data Warehouse or source systems to enable better, trusted data in the data models to support data products, which will accordingly influence the data improvements roadmap. Core competencies, knowledge and experience : Excellent technical, data and architectural understanding & ability to work with a wide variety of disciplines/platforms - Strong working knowledge of Data Warehousing concepts. An ability to technically understand core IT transactional and CRM platforms and interpret source system generated data into actionable warehouse data through to business data in Data Products Demonstrable knowledge and experience in creating and maintaining data models in data & analytics environments Ability to engage, and work with stakeholders across locations and business teams to shape the delivery of valuable outcomes Experience of working in Agile and creating Value for the business through Cloud based data architecture solutions. Key accountabilities and decision ownership Data Modelling: Defining, developing, maintaining and socialising good documented and accessible data models, information models, and semantic models which are fit for purpose to enable data capabilities for TRUSTED DATA Supporting excellence across D&A by championing the implementation of the Data Strategy TRUSTED blueprints, policies and frameworks Supporting the implementation and ongoing maintenance of roadmaps and opportunities for new data or data improvement. Support Data By Design: Providing input of data inadequacies, modelling constraints and missing IT attributes/capabilities affected TRUSTED DATA VOIS Equal Opportunity Employer Commitment VOIS is proud to be an Equal Employment Opportunity Employer. We celebrate differences and we welcome and value diverse people and insights. We believe that being authentically human and inclusive powers our employees’ growth and enables them to create a positive impact on themselves and society. We do not discriminate based on age, colour, gender (including pregnancy, childbirth, or related medical conditions), gender identity, gender expression, national origin, race, religion, sexual orientation, status as an individual with a disability, or other applicable legally protected characteristics. As a result of living and breathing our commitment, our employees have helped us get certified as a Great Place to Work in India for four years running. We have been also highlighted among the Top 5 Best Workplaces for Diversity, Equity, and Inclusion, Top 10 Best Workplaces for Women, Top 25 Best Workplaces in IT & IT-BPM and 14th Overall Best Workplaces in India by the Great Place to Work Institute in 2023. These achievements position us among a select group of trustworthy and high-performing companies which put their employees at the heart of everything they do. By joining us, you are part of our commitment. We look forward to welcoming you into our family which represents a variety of cultures, backgrounds, perspectives, and skills!

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3.0 years

2 - 2 Lacs

Dungarpur, Rajasthan, India

On-site

About The Opportunity Operating within the Education & Student Accommodation sector, we manage large residential campuses across India, delivering safe, hygienic, and nurturing living environments that enable students to thrive academically and personally. We seek a proactive Hostel Warden to ensure seamless day-to-day hostel administration, student welfare, and regulatory compliance. Role & Responsibilities Supervise daily hostel operations including attendance, maintenance, housekeeping, and catering quality. Enforce discipline and safety protocols, conducting regular room inspections and night rounds. Act as primary point of contact for resident issues, mediating conflicts and providing pastoral care. Coordinate with facilities, security, and health teams to resolve incidents and emergencies promptly. Maintain accurate records of occupancy, fees, inventory, and incident reports using MS Office or hostel management software. Plan engagement activities that promote community living, wellbeing, and adherence to institutional values. Skills & Qualifications Must-Have Bachelor degree in any discipline plus 3+ years supervising residential facilities or boarding institutions. Strong command of Hindi and English with excellent interpersonal and counselling abilities. Knowledge of hostel regulations, fire safety, and first-aid procedures. Proficiency in basic administration, budgeting, and Microsoft Office tools. Preferred Certification in hospitality or facility management. Experience working with Gen Z students or multicultural cohorts. Benefits & Culture Highlights On-site furnished accommodation and meals included. Supportive, mission-driven team focused on student success and well-being. Continuous learning through campus workshops and safety trainings. Skills: boarding,student welfare,catering,administration,first-aid procedures,administrative skills,team leadership,conflict resolution,counseling,command,interpersonal skills,conflict mediation,record keeping,budgeting,fire safety,microsoft office,crisis management

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125.0 years

0 Lacs

Mumbai, Maharashtra, India

On-site

Job Title: Senior Manager– Legal (Litigation) Job Type: Permanent, Full-time Function: Legal & Secretarial Business: Godrej Properties Limited Location: Mumbai- Zone About Godrej Industries Group (GIG) At the Godrej Industries Group, we are privileged to serve over 1.1 billion consumers globally through our businesses with market leadership positions in the consumer products, real estate, agriculture, financial services and chemicals industries www.godrejindustries.com About Godrej Properties Limited (GPL) Godrej Properties brings the Godrej Group philosophy of innovation, sustainability, and excellence to the real estate industry. Each Godrej Properties development combines the over 125-year legacy of excellence and trust with a commitment to cutting-edge design, technology, and sustainability. www.godrejproperties.com Role Summary: The Senior Manager – Litigation will be responsible for overseeing the company’s legal matters related to disputes, including regulatory disputes, writ petitions, appeals before various courts, consumer and RERA litigation. The role also involves coordinating with external legal firms, counsels and senior counsels to make efficient and effective strategy to defend/prosecute all matters for and against the Company and/or its subsidiaries. Key Responsibilities: 1. Litigation Management & Representation: Manage and represent the company in litigation matters across the courts including but not limited to Supreme Court of India, High Court of Bombay, Consumer Forums, City Civil Court, RERA, Revenue forums etc. Formulating an effective and efficient strategy to defend matters against the Company, which is cost effective, result oriented and backed by precedents. prepare for court hearings, including gathering evidence, preparing witness affidavits, and drafting applications etc. Negotiate settlements with opposing counsel/parties and mediate disputes when appropriate. Keep accurate and up-to-date records of all case-related documents and correspondence in digital as well as physical form. Verify and ensure the timely processing of solicitor and advocate bills related to litigation cases. Ability to work independently and as part of a team, strong organizational skills, and attention to detail. Performance Indicators: Timely resolution of litigation cases. Adherence to timelines for payment processing and litigation-related tasks. Strong understanding of litigation processes, court procedures, and relevant laws 2. Legal Advisory & Compliance Provide legal advice to the business on general corporate queries, customer documentation, housing loans, property transfer processes, stamp duty, and other relevant regulations. Review contracts prepared by other departments to ensure legal checkpoints and control mechanisms are in place. Develop and maintain a knowledge repository of laws, regulations, and industry by-laws to keep internal teams informed. Regularly update the team on any changes in real estate laws and regulations. Performance Indicators: Timely and accurate legal advice. Contribution to knowledge repository and compliance. Internal and External Collaboration: Internal Interfaces: Marketing & Sales: Gather inputs for customer disputes and IP Prosecution & disputes Projects: gather inputs to defend probable arbitrations with contractors, service providers, suppliers, distributors etc. Finance & Accounts: Ensure the timely release of payments for legal services and contract execution. Property Management: Provide legal guidance on society handover documentation and stamp duty requirements. Who are we looking for? Qualifications & Experience: Education: LLB (Bachelor of Law). Experience: 8+ years of relevant post-qualification experience (PQE) in litigation, contract drafting, real estate laws, and legal advisory. Skills: Strong knowledge of Maharashtra land laws, RERA regulations, and real estate litigation. Strong understanding of litigation processes, court procedures, and relevant laws Strong negotiation, mediation, and data management skills. Staying updated on current on legal developments with strong focus on latest judgements. Effective negotiation and communication skills. What’s in it for you? Be an equal parent Maternity support, including paid leave ahead of statutory guidelines, and flexible work options on return Paternity support, including paid leave New mothers can bring a caregiver and children under a year old, on work travel Adoption support; gender neutral and based on the primary caregiver, with paid leave options No place for discrimination at Godrej Gender-neutral anti-harassment policy Same sex partner benefits at par with married spouses Gender transition support We are selfish about your wellness Comprehensive health insurance plans, as well as accident coverage for you and your family, with top-up options Trust based sick leave Mental wellness and self-care programmes, resources and counselling Celebrating wins, the Godrej Way Structured recognition platforms for individual, team and business-level achievements Performance-based earning opportunities An inclusive Godrej Before you go, there is something important we want to highlight. There is no place for discrimination at Godrej. Diversity is the philosophy of who we are as a company. And has been for over a century. It’s not just in our DNA and nice to do. Being more diverse - especially having our team members reflect the diversity of our businesses and communities - helps us innovate better and grow faster. We hope this resonates with you. We take pride in being an equal opportunities employer. We recognise merit and encourage diversity. We do not tolerate any form of discrimination on the basis of nationality, race, colour, religion, caste, gender identity or expression, sexual orientation, disability, age, or marital status and ensure equal opportunities for all our team members. If this sounds like a role for you, apply now! We look forward to meeting you.

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2.0 - 6.0 years

0 Lacs

Pune, Maharashtra, India

On-site

About VOIS VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value and enhancing quality and efficiency across 28 countries, and operating from 7 locations: Albania, Egypt, Hungary, India, Romania, Spain and the UK. Over 29,000 highly skilled individuals are dedicated to being Vodafone Group’s partner of choice for talent, technology, and transformation. We deliver the best services across IT, Business Intelligence Services, Customer Operations, Business Operations, HR, Finance, Supply Chain, HR Operations, and many more. Established in 2006, VOIS has evolved into a global, multi-functional organisation, a Centre of Excellence for Intelligent Solutions focused on adding value and delivering business outcomes for Vodafone. About VOIS India In 2009, VOIS started operating in India and now has established global delivery centres in Pune, Bangalore and Ahmedabad. With more than 14,500 employees, VOIS India supports global markets and group functions of Vodafone, and delivers best-in-class customer experience through multi-functional services in the areas of Information Technology, Networks, Business Intelligence and Analytics, Digital Business Solutions (Robotics & AI), Commercial Operations (Consumer & Business), Intelligent Operations, Finance Operations, Supply Chain Operations and HR Operations and more. Job Description 2 to 6 years of experience in Test Management across the full SDLC in Telco Billing, Online and Mediation environments. ISTQB foundation certification in Software testing (or equivalent) as a minimum Experience of testing Billing/Mediation, CRM and / or Online Media web / WAP portals in a Telco environment Experience of testing Unix Software with Oracle databases, Web applications, IBM Message-Queues, Teradata applications and any Middleware Understanding of the basic CRM journeys in Telecom domain for the customer. Thorough knowledge and understanding of Unix Familiar in working with the XMLs and its structuring Thorough knowledge and understanding of SQL. Must have hands on experience with basic and intermediate SQL Efficient in understanding and maintenance of the Perl Scripts Preferably should be familiar with the Amdocs/Customer Billing skills Troubleshooting skills for error handling Experience in Test management Tools like ALM and RQM. Knowledge of structured test methods and processes Experience of System, Integration and Regression testing of Telco systems with complex user interfaces. VOIS Equal Opportunity Employer Commitment India:VOIS Equal Opportunity Employer Commitment India: VOIS is proud to be an Equal Employment Opportunity Employer. We celebrate differences and we welcome and value diverse people and insights. We believe that being authentically human and inclusive powers our employees’ growth and enables them to create a positive impact on themselves and society. We do not discriminate based on age, colour, gender (including pregnancy, childbirth, or related medical conditions), gender identity, gender expression, national origin, race, religion, sexual orientation, status as an individual with a disability, or other applicable legally protected characteristics. As a result of living and breathing our commitment, our employees have helped us get certified as a Great Place to Work in India for four years running. We have been also highlighted among the Top 5 Best Workplaces for Diversity, Equity, and Inclusion, Top 10 Best Workplaces for Women, Top 25 Best Workplaces in IT & IT-BPM and 14th Overall Best Workplaces in India by the Great Place to Work Institute in 2023. These achievements position us among a select group of trustworthy and high-performing companies which put their employees at the heart of everything they do. By joining us, you are part of our commitment. We look forward to welcoming you into our family which represents a variety of cultures, backgrounds, perspectives, and skills! Apply now, and we’ll be in touch!

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7.0 years

0 Lacs

Noida, Uttar Pradesh, India

On-site

Join our Team About this opportunity: We are looking for a skilled Telecom Billing Mediation Specialist to manage and optimize the mediation process between network elements and the postpaid billing system. What you will do: Implement rules for data filtering, deduplication, and enrichment before sending to the billing system. Work with network, IT, and billing teams to ensure smooth integration between mediation and billing platforms. Optimize mediation rules to handle high-volume CDR processing efficiently. Perform data reconciliation between network elements, mediation, and billing systems. Investigate and resolve discrepancies in mediation and billing data. Monitor system health, troubleshoot issues, and ensure high availability of mediation services. Conduct root cause analysis (RCA) for mediation-related issues and implement corrective actions. You will bring: Hands-on experience with billing mediation platforms (e.g. Amdocs Mediation, IBM, HP Openet, etc.) Proficiency in SQL, Linux/Unix scripting, and data transformation tools. Familiarity with ETL processes, data parsing, and API integrations. Solid understanding of telecom postpaid billing systems (e.g., Amdocs, HP, Oracle BRM). Knowledge of network elements (MSC, MME, SGSN, GGSN, PCRF, OCS, IN) and their impact on mediation. Awareness of revenue assurance and fraud detection in telecom billing. Key Qualification: Bachelor’s degree in computer science, E.C.E Telecommunications. 7+ years of experience in telecom billing mediation. Experience in cloud-based mediation solutions (AWS, Azure, GCP) is a plus. Knowledge of 5G mediation and real-time charging architectures is an advantage. What happens once you apply? Click Here to find all you need to know about what our typical hiring process looks like. We encourage you to consider applying to jobs where you might not meet all the criteria. We recognize that we all have transferrable skills, and we can support you with the skills that you need to develop. Encouraging a diverse and inclusive organization is core to our values at Ericsson, that's why we champion it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity Employer. learn more. Primary country and city: India (IN) || Noida Job details: MS Core and Cloud Specialist Job Stage: Job Stage 6 Primary Recruiter: Shivam Pathak Hiring Manager:

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2.0 years

1 - 6 Lacs

India

On-site

About Komaki KLB Komaki Pvt. Ltd. is a leading Indian manufacturer of electric vehicles, pioneering eco-friendly mobility solutions since 2016. Headquartered in New Delhi, with facilities in Thrissur, Kerala, and Kapashera, Delhi, Komaki is renowned for its high-quality electric scooters, bikes, rickshaws, and loaders. With a 1200% growth rate in 20 months, a turnover of Rs 301 crores by March 2022, and over 2,00,000 satisfied customers, Komaki is committed to sustainable transport and exceptional customer service through its 1000+ dealers and 380+ dealerships across India. Job Summary Komaki is seeking an experienced Associate Lawyer to manage consumer and legal cases related to its electric vehicle operations. The role demands prior experience in consumer protection and commercial litigation, with a focus on delivering effective legal solutions in a fast-paced environment. The Associate Lawyer will work closely with the legal team and management to ensure compliance and protect the organization’s interests. Key Responsibilities Handle consumer complaints and legal cases, including disputes related to product warranties, service agreements, and consumer rights under the Consumer Protection Act, 2019. Represent Komaki in litigation, mediation, and arbitration proceedings before consumer forums, district courts, and other judicial bodies. Conduct legal research and analysis to develop case strategies and ensure compliance with Indian consumer laws, Motor Vehicles Act, and other relevant regulations. Draft, review, and file legal documents, including plaints, written statements, legal notices, contracts, and settlement agreements. Provide legal advice to internal teams on consumer protection, product liability, and dealership agreements. Manage case timelines, maintain accurate records, and ensure compliance with court deadlines and procedural requirements. Collaborate with external counsel and coordinate with law enforcement agencies when necessary. Stay updated on changes in consumer protection laws, electric vehicle regulations, and industry standards to inform legal strategies. Support the legal team in drafting and negotiating commercial agreements with dealers, suppliers, and partners. Qualifications LL.B. degree from a recognized university; LL.M. in commercial or consumer law is a plus. Minimum of 2-4 years of experience handling consumer and legal cases, preferably in the automotive, manufacturing, or consumer goods sectors. Strong knowledge of the Consumer Protection Act, 2019, Motor Vehicles Act, 1988, and related legal frameworks. Proven experience in litigation, drafting legal documents, and representing clients before consumer forums and courts. Excellent legal research, drafting, and analytical skills. Strong communication and negotiation skills, with the ability to interact effectively with clients, dealers, and regulatory authorities. Ability to work independently and collaboratively in a dynamic, high-growth environment. Proficiency in legal case management software, Microsoft Office, and digital documentation tools. Preferred Skills Prior experience in the electric vehicle or automotive industry. Familiarity with dealership agreements, product liability, and regulatory compliance in the manufacturing sector. Experience in alternative dispute resolution, such as mediation or arbitration. Knowledge of environmental laws and regulations applicable to electric vehicles. Benefits Competitive salary commensurate with experience. Health insurance and wellness benefits. Opportunities for professional growth in a rapidly expanding industry. Support for continuing legal education and certifications. Collaborative and innovative work culture at a leading Indian EV company. How to Apply Interested candidates should submit their resume, cover letter, and a list of representative consumer or legal cases handled to dealercare@komaki.in with the subject line “Associate Lawyer Application – Komaki.” Applications will be reviewed on a rolling basis until the position is filled. Komaki is an equal opportunity employer committed to fostering diversity and inclusion in the workplace. Job Type: Full-time Pay: ₹15,000.00 - ₹50,000.00 per month Schedule: Day shift Work Location: In person

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8.0 years

4 - 6 Lacs

Gurgaon

On-site

Project description We are looking for an experienced Senior Integration Engineer with deep expertise in IBM DataPower, IBM App Connect Enterprise (ACE), and modern integration platforms. You need to have 8+ years of hands-on experience designing and implementing scalable, secure, and resilient integration solutions across hybrid and cloud-native environments. In this role, you will play a key part in designing enterprise-grade integration patterns, building APIs and middleware flows, and enabling end-to-end connectivity between systems using cutting-edge technologies and best practices. Responsibilities Integration Development & Design: Design, develop, configure, and maintain integration flows using IBM DataPower and IBM App Connect Enterprise (ACE). Develop APIs and web services (SOAP/REST), including transformation logic, policy enforcement, and security configurations. Define and implement reusable integration patterns and technical best practices across middleware platforms. API and Middleware Management: Configure and manage DataPower appliances for secure, high-performance API traffic handling. Implement message validation, protocol mediation, and transformations using XML, JSON, and other data formats. Develop ACE flows using ESQL, shared libraries, and sub-flows to support business processes. Deployment and Automation: Automate the build and deployment of integration artifacts using UrbanCode Deploy (UCD) and other CI/CD tools. Integrate with version control, testing frameworks, and pipeline orchestration tools. Ensure reliable and consistent deployment processes across development, staging, and production environments. Cloud-Native Integration: Deploy and manage integration services on containerized platforms such as Kubernetes or OpenShift. Monitor runtime performance, scalability, and availability of services in cloud-native ecosystems. Collaboration and Documentation: Collaborate with enterprise architects, application teams, and infrastructure engineers to align solutions with business goals. Translate business requirements into technical designs and documentation, including sequence diagrams, interface contracts, and data flow definitions. Troubleshoot integration issues, conduct root cause analysis, and optimize performance and resiliency. Skills Must have Minimum 8 years of experience in middleware/integration engineering. Hands-on expertise in IBM DataPower Gateway and IBM App Connect Enterprise (ACE). Strong background in developing and managing SOAP and RESTful web services. Experience implementing integration security protocols (OAuth2, SSL/TLS, SAML, JWT). Proficiency in CI/CD pipelines, including experience with UrbanCode Deploy (UCD), Jenkins, Git, and scripting tools. Experience deploying and managing services on Kubernetes/OpenShift or other container platforms. Solid understanding of integration principles, error handling, data validation, and performance tuning. Nice to have N/A Other Languages English: C1 Advanced Seniority Senior Gurugram, India Req. VR-115340 Software - Other BCM Industry 24/06/2025 Req. VR-115340

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8.0 years

0 Lacs

Pune, Maharashtra, India

On-site

Title: Product Manager – Ad Tech / App Monetisation / Programmatic Platforms Experience: 8+ Years Location: Hybrid India (Work from Office): Pune About the Role: We are seeking a seasoned Product Manager to lead the development, optimisation, and scaling of ad tech products focused on programmatic advertising and app monetisation. This role requires a strategic thinker with strong technical acumen and product leadership experience. You’ll work closely with engineering, design, business, and marketing teams to deliver data-driven and user-focused solutions in a high-impact environment. Key Responsibilities: Product Strategy & Vision Define and drive product vision, roadmap, and strategy for core ad tech offerings Lead the end-to-end product lifecycle—from ideation to launch and ongoing optimisation Align product priorities with overall business and customer objectives Collaboration & Execution Collaborate with engineering, design, business development, and marketing teams Break down complex problems into clear product requirements and wireframes Own product documentation, sprint planning, and stakeholder communication Market Analysis & Optimization Analyze industry trends, competition, and market opportunities to identify growth areas Use data and performance metrics to iterate and improve product effectiveness Prioritize features based on ROI, business goals, and user value Leadership & Communication Present product strategy and updates to internal leadership and cross-functional teams Act as a domain expert on app monetization, mediation, and programmatic advertising Advocate for high product quality, scalability, and user satisfaction Core Skill Set: 8+ years of product management experience in Ad Technology Strong understanding of programmatic advertising, mediation, and app monetization Proficiency in SQL and data-driven decision-making Ability to write high-quality product specs and design wireframes Strong experience managing technical projects and collaborating with engineering teams Prior engineering experience is a plus Excellent communication, analytical, and cross-functional leadership skills Preferred Qualifications: Bachelor’s degree (B.Tech/B.E.) in Computer Science, Engineering, or related field A postgraduate degree (M.Tech) is preferred Previous experience in ad tech or app gaming startups is an advantage Proven success in delivering high-impact B2B or B2C ad tech products

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0.0 - 4.0 years

0 - 0 Lacs

Kapashera., Delhi, Delhi

On-site

About Komaki KLB Komaki Pvt. Ltd. is a leading Indian manufacturer of electric vehicles, pioneering eco-friendly mobility solutions since 2016. Headquartered in New Delhi, with facilities in Thrissur, Kerala, and Kapashera, Delhi, Komaki is renowned for its high-quality electric scooters, bikes, rickshaws, and loaders. With a 1200% growth rate in 20 months, a turnover of Rs 301 crores by March 2022, and over 2,00,000 satisfied customers, Komaki is committed to sustainable transport and exceptional customer service through its 1000+ dealers and 380+ dealerships across India. Job Summary Komaki is seeking an experienced Associate Lawyer to manage consumer and legal cases related to its electric vehicle operations. The role demands prior experience in consumer protection and commercial litigation, with a focus on delivering effective legal solutions in a fast-paced environment. The Associate Lawyer will work closely with the legal team and management to ensure compliance and protect the organization’s interests. Key Responsibilities Handle consumer complaints and legal cases, including disputes related to product warranties, service agreements, and consumer rights under the Consumer Protection Act, 2019. Represent Komaki in litigation, mediation, and arbitration proceedings before consumer forums, district courts, and other judicial bodies. Conduct legal research and analysis to develop case strategies and ensure compliance with Indian consumer laws, Motor Vehicles Act, and other relevant regulations. Draft, review, and file legal documents, including plaints, written statements, legal notices, contracts, and settlement agreements. Provide legal advice to internal teams on consumer protection, product liability, and dealership agreements. Manage case timelines, maintain accurate records, and ensure compliance with court deadlines and procedural requirements. Collaborate with external counsel and coordinate with law enforcement agencies when necessary. Stay updated on changes in consumer protection laws, electric vehicle regulations, and industry standards to inform legal strategies. Support the legal team in drafting and negotiating commercial agreements with dealers, suppliers, and partners. Qualifications LL.B. degree from a recognized university; LL.M. in commercial or consumer law is a plus. Minimum of 2-4 years of experience handling consumer and legal cases, preferably in the automotive, manufacturing, or consumer goods sectors. Strong knowledge of the Consumer Protection Act, 2019, Motor Vehicles Act, 1988, and related legal frameworks. Proven experience in litigation, drafting legal documents, and representing clients before consumer forums and courts. Excellent legal research, drafting, and analytical skills. Strong communication and negotiation skills, with the ability to interact effectively with clients, dealers, and regulatory authorities. Ability to work independently and collaboratively in a dynamic, high-growth environment. Proficiency in legal case management software, Microsoft Office, and digital documentation tools. Preferred Skills Prior experience in the electric vehicle or automotive industry. Familiarity with dealership agreements, product liability, and regulatory compliance in the manufacturing sector. Experience in alternative dispute resolution, such as mediation or arbitration. Knowledge of environmental laws and regulations applicable to electric vehicles. Benefits Competitive salary commensurate with experience. Health insurance and wellness benefits. Opportunities for professional growth in a rapidly expanding industry. Support for continuing legal education and certifications. Collaborative and innovative work culture at a leading Indian EV company. How to Apply Interested candidates should submit their resume, cover letter, and a list of representative consumer or legal cases handled to dealercare@komaki.in with the subject line “Associate Lawyer Application – Komaki.” Applications will be reviewed on a rolling basis until the position is filled. Komaki is an equal opportunity employer committed to fostering diversity and inclusion in the workplace. Job Type: Full-time Pay: ₹15,000.00 - ₹50,000.00 per month Schedule: Day shift Work Location: In person

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0.0 years

0 Lacs

Bengaluru, Karnataka

On-site

- Experience analyzing data and best practices to assess performance drivers - Experience leading stakeholder engagements and presentations with senior and international leaders - Experience managing teams - Experience improving and creating new processes and structure to achieve goals - MBA Are you customer obsessed, flexible, smart and analytical, strategic yet execution focused and passionate about e-commerce? Are you an experienced, entrepreneurial leader with a strong work ethic? If yes, this opportunity will appeal to you. We are looking for talented [Senior Manager] for India marketplace to lead as a single threaded leader to drive new seller acquisition and success charter through scaled channels. You will be responsible to establish mechanisms to drive critical business metrics in collaboration with the wider team and partner/ stakeholder teams across India business. Amazon strives to be Earth's most customer-centric company, where people can find and discover virtually anything they want to buy online. Over 2 million Sellers in 10 countries list their products for sale on the Amazon Marketplace. Sellers are a critical part of Amazon’s ecosystem to deliver on our vision of offering the Earth’s largest selection and lowest prices. Key job responsibilities Key job responsibilities As a [Senior Manager], you will lead a team of program managers and operations. You will be responsible for defining and executing the strategy to acquire new sellers at scale and enable their success on the marketplace. This will require developing deep insights based on market research, benchmarking, and analysis of past and current trends in a fast-paced business environment. You will work closely with the wider team within IN Stores and WW Partner teams to drive alignment on the defined strategy and initiatives. Key responsibilities include: * Identify and analyze data on frequent basis to isolate issues, drive improvements, and prioritize competing program opportunities * Set up performance mechanisms, track performance, and manage through obstacles to achieve your objectives * Communicating performance, articulating root-cause analysis and linking to specific improvement areas * Anticipate bottlenecks, provide escalation management, make tradeoffs and balance competing priorities across stakeholders * Drive adoption of internal mechanism and seller-facing tools that drive long-term benefit * Gain support for your strategy from stakeholders by writing narratives and influencing peers and senior leadership • MBA from top tier universities • Passionate about people and customers; you believe that a service can only be as good as its customers believe it to be • Data driven with the proficiency to make the right decisions in a complex fast changing environment • Experience in dealing with ambiguity and independently determining the charter of the area assigned • Experience in a results-oriented environment with cross functional interactions. Strong analytical, mediation and problem resolution skills. • Experience with e-commerce, retail or process operations would be an advantage • Exposure to data reporting tools like SQL Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

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