614 Mediation Jobs - Page 10

Vodafone Idea Limited is an Aditya Birla Group and Vodafone Group partnership. It is India’s leading telecom service provider. The Company provides pan India Voice and Data services across 2G, 3G and 4G platform. With the large spectrum portfolio to support the growing demand for data and voice, the company is committed to deliver delightful customer experiences and contribute towards creating a truly ‘Digital India’ by enabling millions of citizens to connect and build a better tomorrow. The Company is developing infrastructure to introduce newer and smarter technologies, making both retail and enterprise customers future ready with innovative offerings, conveniently accessible through an ecosystem of digital channels as well as extensive on-ground presence. The Company is listed on National Stock Exchange (NSE) and Bombay Stock Exchange (BSE) in India. We're proud to be an equal opportunity employer. At VIL, we know that diversity makes us stronger. We are committed to a collaborative, inclusive environment that encourages authenticity and fosters a sense of belonging. We strive for everyone to feel valued, connected and empowered to reach their potential and contribute their best. VIL's goal is to build and maintain a workforce that is diverse in experience and background but uniform in reflecting our Values of Passion, Boldness, Trust, Speed and Digital. Consequently, our recruiting efforts are directed towards attracting and retaining best and brightest talents. Our endeavour is to be First Choice for prospective employees. VIL ensures equal employment opportunity without discrimination or harassment based on race, colour, religion, creed, age, sex, sex stereotype, gender, gender identity or expression, sexual orientation, national origin, citizenship, disability, marital and civil partnership/union status, pregnancy, veteran or military service status, genetic information, or any other characteristic protected by law. VIL is an equal opportunity employer committed to diversifying its workforce. Role Data Core Operations Job Level/ Designation M2 Function / Department Central Operations Group-Active Operations Location Mumbai Job Purpose The role will be responsible for managing effective operations of Packet Core network handling data services & base network for IMS services as well as IOT / M2M /Enterprise Mobility Services with strong governance, monitoring of the defined KPI/SLAs and to fulfill the key demands as per the business requirements. To Collaborate with SNOC, MS-Partners, OEM’s, Circle, Planning & various inter-functional teams, with the objective to ensure timely & systematic execution of tasks & resolution of escalated issues Network elements involved (As per deployment) GGSN/GW, PCRF, DNS, CGNAT Collector, SGSN, MME, Gi/DNS Firewall, Vo-WiFi Core nodes (EPDG, AAA), Enterprise/M2M/IOT platforms including IP elements (Leaf/Spine/Switches/Routers) installed either in Baremetal or Cloud environment Key Result Areas/Accountabilities Managing Packet Core Network & M2M/IoT/Enterprise Mobility services nationally in terms of operational governance & improving customer experience To supervise all major activities on live network with complete understanding & ownership To work in close co-ordination with OEMs for RCA analysis, TAT improvement & Permanent fix for outage incidences or recurring cases Support business for implementation of new data products - increase in revenue Support to Circle/SNOC/Planning/CS/IT/Marketing and product teams for Customer issues and product implementation Handle Security related action points and regulatory compliance Drive continuous improvement and process change suggestion to management, take charge of upgrades/HW replacements suggested by vendor for Data Network in close co-ordination with cross functional teams. Act as Central Point of contact for all Incident / Support related issues. Ensure timely resolution of issue raised by RA, Legal & Mediation team related to Paco CDR/IPDRs Core Competencies, Knowledge, Experience Should have prior experience of working in Packet Core Operations domain and managing various portfolios. Experience on cloud infrastructure and related technologies will be added advantage. Experience on implementing mass projects. Good Knowledge of Packet Core, Vo-WiFi Platforms along with call flow. Extensive knowledge of telecom and IP domain. Having sound knowledge of Enterprise/IOT/M2M domain to manage Enterprise related activities. Should have strong experience on working with strategic partners and managing MS/NOC teams. Must Have Technical / Professional Qualifications BE/B. Tech in Electronics & Communication CCNA/CCNP & Cloud related certification would be added advantage Good stakeholder-management skills Effective communication and inter-personal skills Proactive in approach with positive attitude Years Of Experience 10+ years of experience. Industries to look from Telecom (Experience in any TSP or any Telecom OEM or Telecom with IT) Ideal Organizations to look from Cisco, Nokia, Huawei, Ericsson, ZTE, Mavenir or any Telecom Service Provider. Direct reports NA Vodafone Idea Limited (formerly Idea Cellular Limited) An Aditya Birla Group & Vodafone partnership

About VOIS: VO IS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value and enhancing quality and efficiency across 28 countries, and operating from 7 locations: Albania, Egypt, Hungary, India, Romania, Spain and the UK.Over 29,000 highly skilled individuals are dedicated to being Vodafone Group’s partner of choice for talent, technology, and transformation. We deliver the best services across IT, Business Intelligence Services, Customer Operations, Business Operations, HR, Finance, Supply Chain, HR Operations, and many more.#VOIS About VOIS India: In 2009, VO IS started operating in India and now has established global delivery centres in Pune, Bangalore and Ahmedabad. With more than 14,500 employees, VO IS India supports global markets and group functions of Vodafone, and delivers best-in-class customer experience through multi-functional services in the areas of Information Technology, Networks, Business Intelligence and Analytics, Digital Business Solutions (Robotics & AI), Commercial Operations (Consumer & Business), Intelligent Operations, Finance Operations, Supply Chain Operations and HR Operations and more. Job Description Over 2-3 years of IT experience in Designing, Developing and Maintenance of Digital Route-Mediation Zone application. Responsibilities Hands on experience with Digital Route-Mediation Zone production by Digital Route Knowledge and hands on experience in all facets of project life-cycle development (SDLC) from requirements, analysis, conceptual design through documentation, implementation, testing and maintenance. Good at Communication skills. Good to Have: Java, J2EE knowledge VOIS Equal Opportunity Employer Commitment VO IS is proud to be an Equal Employment Opportunity Employer. We celebrate differences and we welcome and value diverse people and insights. We believe that being authentically human and inclusive powers our employees’ growth and enables them to create a positive impact on themselves and society. We do not discriminate based on age, colour, gender (including pregnancy, childbirth, or related medical conditions), gender identity, gender expression, national origin, race, religion, sexual orientation, status as an individual with a disability, or other applicable legally protected characteristics.As a result of living and breathing our commitment, our employees have helped us get certified as a Great Place to Work in India for four years running. We have been also highlighted among the Top 10 Best Workplaces for Millennials, Equity, and Inclusion , Top 50 Best Workplaces for Women , Top 25 Best Workplaces in IT & IT-BPM and 10th Overall Best Workplaces in India by the Great Place to Work Institute in 2024. These achievements position us among a select group of trustworthy and high-performing companies which put their employees at the heart of everything they do.By joining us, you are part of our commitment. We look forward to welcoming you into our family which represents a variety of cultures, backgrounds, perspectives, and skills! Apply now, and we’ll be in touch!

Dear Job Seeker , Greetings of the day We are happy to introduce ourselves as one of the fastest growing HR Solution Providers . Currently We are looking for an Counsellor Cum Admin for one of our Prestigious Clients . Open Position - Counsellor Cum Admin Location - Bandra Exp - 1 + CTC - UPTO 6 LPA Skills - ● Providing counselling face-to-face, over the telephone, or online ● Helping students make learning decisions relating to programs and faculty ● Counselling prospective students keeping in mind conversion targets (program-based and subject-based) ● Assisting with conflict mediation and resolution between students, students and teachers, or parents and teachers to ensure students’ goals are not disrupted ● Keeping confidential records ● Building a relationship of trust and respect with clients, teachers, parents, and students ● Listening to clients, teachers, parents, or students’ concerns, empathizing with them and providing prompt and accurate solutions for their concerns ● Assist in daily administrative activities of the institute ● Maintain calendar to coordinate daily classes schedule smoothly ● Manage the invoices relating to fee payments and other official documents ● Creating/modifying reports, invoices, and letters as per requirement ● Handling enquiries received via walk-ins, calls, e-mails, and references & trying to convert the same into enrolments ● Managing the admin requirements of the institute like maintenance, vendor management, stockkeeping of equipment & Supplies etc. ● Assist in coordination with students, parents & teachers ● Assist in managing the special events organized in the institute if you are interested or have any reference then kindly send me your updated profile along with the below details at dharmendra@directionhr.com . Thanks & Regards Dharmendra Singh Email- dharmendra@directionhr.com

Job Description Job Title - Instructional Design – Senior Manager - T&O- (S&C GN) Management Level: 6 – Senior Manager Location: Gurugram, Bangalore, Mumbai, Pune, Hyderabad, Kolkata and Chennai Must have skills: Instructional Design OR Storyboarding OR Articulate Storyline Good to have skills: Whatfix, walk me, ADDIE model Experience: Minimum 13+ year(s) of experience is required Educational Qualification: Any Bachelors Fulltime Job Summary: As a Talent & Organization (T&O) professional in the S&C Global Network, you’ll help clients across a variety of industries in the areas of Learning Design and Development, Change Management and HR Transformation. You’ll use your expertise to develop exciting new learning strategies and solutions. You’ll help clients manage organizational change and smooth the transition process. Essentially, you’ll be part of the team that is creating the workforce of the future! Roles & Responsibilities: Lead learning efforts for large-scale as well as niche business transformation programs. Develop learning strategies that are aligned with client’s business and talent strategies, driving positive change, innovation, and development across the client organization. Collaborate across the client organization with their business leaders and executives to identify and develop specific solutions for their learning needs and growth. Supervise the learning development team on projects; be the primary point of contact for external and internal stakeholders for program scope, budget, timelines, progress, risks, escalations, and updates; monitor effectiveness of learning programs; and recommend new approaches to enhance learning solution offered. Demonstrate multiple levels of stakeholder management, across different groups of internal (within Accenture) as well as external (outside of Accenture) stakeholders. Negotiate learning contracts. Program manage multiple Learning and Talent programs across the practice’s portfolio. Assist practice leads to develop high-performing teams and individuals while ensuring they have the required resources. Lead business development by spearheading proposals for new work and building client relationships. Lead organizational and practice initiatives; design and develop an adaptable and agile capability that aligns with the practice’s strategic direction and goals. Be seen and recognized as a thought and practice leader, who builds on the practice’s strengths and brings new perspectives to the team; be an expert in at least one niche area of learning design / technology / experience. Professional & Technical Skills: Education - Graduate/Post Graduate Proven experience as a learning and development leader or broader HR leader Preferred Experience - Formal training or education in Adult Learning, Human Performance Technology, Instructional Design, Learning Delivery, and Learning Evaluation is highly desirable; Experience with Operating Systems (Lean, Six Sigma), Learning Organizations; Global experience Desirable Professional Background - MA/Diploma in Instructional Design or MA in Learning Sciences, MBA, PMP certification 13+ years of experience in the areas of learning strategy, design, delivery, and technology 8+ years of proven expertise in executing successful learning programs; managing large and diverse teams; creating, deploying and managing talent management and performance management strategies, programs and solutions linked to business growth objectives, in a highly matrixed environment 5+ years of corporate learning experience (preferably in consulting companies) Deep experience in adult learning principles, competency modeling, blended learning, and learning in the flow of work Collaborative working experience in the space of change, talent, and performance management Expertise in Talent Management and Learning & Development with demonstrated success in building learning programs that are scalable Practical experience in learning advisory and business needs consulting Experience with global project management and relevant experience to identify, triage and offer solutions for mitigating risk Experience in leading and managing agile learning programs in a fast-paced environment Experience in leading and delivering right learning solutions at the right time for enterprise-wide technology transformation programs, leadership programs, and other behavioral skilling programs, across industry groups and functions Experience in working with global teams, cultures and industries Experience in developing strong strategic business relationships to identify opportunities and turn them to projects and thereby, drive business development Experience in learning solution sales for multiple clients across industries and geographies (including preparing detailed proposals with learning approach and financial details, and presenting the proposal orals to prospective clients) Experience in the innovative application of eLearning technologies Additional Information: Ability to program manage multiple learning programs simultaneously Ability to craft, sell, and deliver fit-for-purpose learning solutions Extensive knowledge of learner-centric, performance-based instructional theories, adult learning principles, neuro-science and behavior-backed design principles/methodologies, and how to leverage these along with communication and other change management components for an integrated, holistic learning solution In-depth, expert-level, demonstrated knowledge of new, upcoming and disruptive technologies impacting various industry groups and their learning needs Strong project management skills with proven ability to manage multiple priorities in a fast-paced work environment while delivering high-quality results Strong analytical skills and experience using and presenting data to make decisions Ability to work effectively in an agile, continuously evolving, and sometimes ambiguous environment Proven ability to build strong relations with multiple stakeholders Sharp business acumen Excellent interpersonal skills with Business leaders, team members, and vendors Empathetic leader with expert communication, mediation, influencing, and coaching skills Innovative and proactive problem-solving skills Strong multi-tasking ability Strong program management skills (budget management, project planning, time management, communication, decision-making, presentation, organization, and interpersonal skills) Strong analytical skills Structured problem solving Cross-cultural competence People leadership skills Strategic and creative mindset About Our Company | Accenture Education - Graduate/Post Graduate Proven experience as a learning and development leader or broader HR leader Preferred Experience - Formal training or education in Adult Learning, Human Performance Technology, Instructional Design, Learning Delivery, and Learning Evaluation is highly desirable; Experience with Operating Systems (Lean, Six Sigma), Learning Organizations; Global experience Desirable Professional Background - MA/Diploma in Instructional Design or MA in Learning Sciences, MBA, PMP certification 13+ years of experience in the areas of learning strategy, design, delivery, and technology 8+ years of proven expertise in executing successful learning programs; managing large and diverse teams; creating, deploying and managing talent management and performance management strategies, programs and solutions linked to business growth objectives, in a highly matrixed environment 5+ years of corporate learning experience (preferably in consulting companies) Deep experience in adult learning principles, competency modeling, blended learning, and learning in the flow of work Collaborative working experience in the space of change, talent, and performance management Expertise in Talent Management and Learning & Development with demonstrated success in building learning programs that are scalable Practical experience in learning advisory and business needs consulting Experience with global project management and relevant experience to identify, triage and offer solutions for mitigating risk Experience in leading and managing agile learning programs in a fast-paced environment Experience in leading and delivering right learning solutions at the right time for enterprise-wide technology transformation programs, leadership programs, and other behavioral skilling programs, across industry groups and functions Experience in working with global teams, cultures and industries Experience in developing strong strategic business relationships to identify opportunities and turn them to projects and thereby, drive business development Experience in learning solution sales for multiple clients across industries and geographies (including preparing detailed proposals with learning approach and financial details, and presenting the proposal orals to prospective clients) Experience in the innovative application of eLearning technologies

About Us SBI Card is a leading pure-play credit card issuer in India, offering a wide range of credit cards to cater to diverse customer needs. We are constantly innovating to meet the evolving financial needs of our customers, empowering them with digital currency for seamless payment experience and indulge in rewarding benefits. At SBI Card, the motto 'Make Life Simple' inspires every initiative, ensuring that customer convenience is at the forefront of all that we do. We are committed to building an environment where people can thrive and create a better future for everyone. SBI Card is proud to be an equal opportunity & inclusive employer and welcome employees without any discrimination on the grounds of race, color, gender, religion, creed, disability, sexual orientation, gender identity, marital status, caste etc. SBI Card is committed to fostering an inclusive and diverse workplace where all employees are treated equally with dignity and respect which makes it a promising place to work. Join us to shape the future of digital payment in India and unlock your full potential. What’s in it for YOU SBI Card truly lives by the work-life balance philosophy. We offer a robust wellness and wellbeing program to support mental and physical health of our employees Admirable work deserves to be rewarded. We have a well curated bouquet of rewards and recognition program for the employees Dynamic, Inclusive and Diverse team culture Gender Neutral Policy Inclusive Health Benefits for all - Medical Insurance, Personal Accidental, Group Term Life Insurance and Annual Health Checkup, Dental and OPD benefits Commitment to the overall development of an employee through comprehensive learning & development framework Role Purpose Manage channel partners handling tele calling responsibilities for the assigned recovery portfolio. Role Accountability Execute recovery strategy for the site, track performance and give inputs to Portfolio Manager Monitor channel partner performance through a structured review mechanism and ensure appropriate capacity planning Formulate strategies for low performing segments/markets and implement the same with vendor sites. Guide vendors to design a competitive incentive plan to ensure performance improvement Review Portfolio both Qualitatively & Quantitatively at account/NRR/Region / Channel level in order to identify gaps/issues Strategise and segment portfolio churning on dialer prioritizing at various cuts in terms of Vintages / Occupation segment / Geography /any new product-variants to improve efficiencies and performances Conduct call sampling across portfolio segments in line with the call listening framework and share observations on call and portfolio quality with concerned stakeholders Manage the uptime for all SBI Card collection systems at the vendor site to ensure uninterrupted production and coordinate with Internal stake holders to ensure business continuity in the event of downtime of vendor CRM / Dialer systems /Telecom resources Identify portfolio segments for initiation of legal approaches such as- Mediation, Conciliation, Lok Adalat and arbitration in order to extract on identified accounts and attend all camps as required Identify right sets of accounts for TC-retention, adopting a segmented approach basis past delivery-trends Analyze action codes on daily basis and propose action plan to improve performance and right identification of field referral Ensure necessary training /certifications for tele calling staff in line with compliance requirements Conduct spot audits to ensure adherence to regulatory and internal guidelines on data security in all recovery operations at channel partner sites Track performance of all agents on key performance metrics daily to identify any adverse trends either or performance or call-quality or in disciplined behavior e.g. frequent late-logins, uninformed/unplanned leaves, low TOS, non-adherence to compliance guidelines, etc. and take suitable remediation measures Manage agency payouts in line with the business SLA model and ensure billing within defined timelines; Keep track of accuracy in different components of agency payouts - Actual Headcount deployed; PRI Lines, Contest, Team Engagement, etc. Measures of Success Rate of Recovery (ROR) Money Recovered NFTE productivity PLI penetration Waiver Targets Tele Retention rate NFTE training coverage Customer complaints volume Vendor SLA adherence No adverse observations in internal/external audits Process adherence as per MOU Technical Skills / Experience / Certifications Credit Card knowledge along with good understanding of Collection Processes Knowledge of dialer strategies Experience of managing large distributed vendor teams Competencies critical to the role Stakeholder Management Result Orientation Process Orientation Problem Solving Skills Qualification Post-Graduate / Graduate in any discipline Preferred Industry Credit Card

Job Description Job Title: WSO2 Developer Must have Java-3 Years,WSO2 API Manager-3 Years,SOAP-3 Years Required Skills: Strong hands-on experience with WSO2 API Manager, WSO2 EI/ESB, and WSO2 Identity Server . Proficiency in SOAP, REST, XML, JSON , and integration patterns. Strong knowledge of Java , Mediation Sequences , Synapse , and WSO2 connectors . Experience with OAuth2, JWT , and API security best practices. Familiarity with Docker, Kubernetes , or other container platforms (preferred). Experience with CI/CD tools and Git . Good knowledge of logging , monitoring , and performance tuning for integration components Job Type: Full-time Pay: ₹800,000.00 - ₹900,000.00 per year Location Type: In-person Work Location: In person

TM Branch Head_ Location- New Delhi, 110030 Sitting-On Site Job Overview: The Transformation Head will be responsible for overseeing and streamlining transformation processes across all projects, ensuring timely resolution of Transformation Issues (TIs), optimizing workflows, and coordinating with internal teams, Turnkey Partners (TPs), and clients. The role requires a proactive approach to quality control, project execution, and maintaining customer satisfaction while adhering to company standards. Key Responsibilities : 1. Strategic Oversight & Leadership ● Define and implement strategies for seamless project execution. ● Establish and enforce best practices for transformation management. ● Ensure transformation processes align with business goals and client expectations. ● Manage and mentor your reporting team 2. Transformation Issue (TI) Resolution & Quality Control ● Monitor and ensure all TIs are documented and resolved promptly. ● Implement corrective actions for recurring issues related to design, execution, or workmanship. ● Coordinate with relevant teams (Design, Estimation, Key Account Management) to address TIs. ● Approve final resolutions and ensure TIs are closed efficiently. 3. Site Visits & Project Monitoring ● Conduct site visits regularly to inspect project progress and adherence to quality standards. ● Ensure timely execution of project phases while maintaining safety and efficiency. ● Provide real-time updates in CRM and ensure seamless customer communication. ● Oversee the Transformation Visit scheduling and execution. 4. Turnkey Partner (TP) Management ● Finalize TP selection and provide final approval in the CRM. ● Monitor TP performance and ensure workmanship, cleanliness, and pace meet company standards. ● Address TP-related issues and implement penalties or corrective actions as needed. 5. Process Improvement & Reporting ● Analyze project data and identify process inefficiencies. ● Implement standard operating procedures (SOPs) for transformation management. ● Ensure all reports (Daily Progress Reports, MIS updates) are completed on time. ● Provide strategic insights to senior management based on project analytics. 6. Financial & Contractual Oversight ● Approve financial aspects related to TIs, rectification work, and credit/debit notes. ● Ensure payment approvals are based on verified completion of work phases. ● Monitor contract compliance and handle client escalations related to project scope or BOQ adjustments. 7. Legal & Dispute Resolution ● Act as the primary point of contact for handling disputes related to project execution, payments, or contractual obligations. ● Work closely with the company’s legal firm to resolve legal matters, including disputes with clients, vendors, and TPs. ● Ensure all legal cases, arbitration, or mediation processes are documented and followed up for timely resolution. ● Provide recommendations to management based on legal insights to minimize future disputes. Key Performance Indicators (KPIs): ● Reduction in open Transformation Issues. ● Improvement in project timelines and execution efficiency. ● Quality adherence and reduction in workmanship issues. ● Customer satisfaction scores and feedback. ● Turnkey Partner performance and accountability. ● Resolution time for disputes and legal matters

Job Description TM Branch Head_Detailed Job Description Location- New Delhi, 110030 Sitting-On Site Job Overview: The Transformation Head will be responsible for overseeing and streamlining transformation processes across all projects, ensuring timely resolution of Transformation Issues (TIs), optimizing workflows, and coordinating with internal teams, Turnkey Partners (TPs), and clients. The role requires a proactive approach to quality control, project execution, and maintaining customer satisfaction while adhering to company standards. Key Responsibilities: 1. Strategic Oversight & Leadership ● Define and implement strategies for seamless project execution. ● Establish and enforce best practices for transformation management. ● Ensure transformation processes align with business goals and client expectations. ● Manage and mentor your reporting team 2. Transformation Issue (TI) Resolution & Quality Control ● Monitor and ensure all TIs are documented and resolved promptly. ● Implement corrective actions for recurring issues related to design, execution, or workmanship. ● Coordinate with relevant teams (Design, Estimation, Key Account Management) to address TIs. ● Approve final resolutions and ensure TIs are closed efficiently. 3. Site Visits & Project Monitoring ● Conduct site visits regularly to inspect project progress and adherence to quality standards. ● Ensure timely execution of project phases while maintaining safety and efficiency. ● Provide real-time updates in CRM and ensure seamless customer communication. ● Oversee the Transformation Visit scheduling and execution. 4. Turnkey Partner (TP) Management ● Finalize TP selection and provide final approval in the CRM. ● Monitor TP performance and ensure workmanship, cleanliness, and pace meet company standards. ● Address TP-related issues and implement penalties or corrective actions as needed. 5. Process Improvement & Reporting ● Analyze project data and identify process inefficiencies. ● Implement standard operating procedures (SOPs) for transformation management. ● Ensure all reports (Daily Progress Reports, MIS updates) are completed on time. ● Provide strategic insights to senior management based on project analytics. 6. Financial & Contractual Oversight ● Approve financial aspects related to TIs, rectification work, and credit/debit notes. ● Ensure payment approvals are based on verified completion of work phases. ● Monitor contract compliance and handle client escalations related to project scope or BOQ adjustments. 7. Legal & Dispute Resolutio n ● Act as the primary point of contact for handling disputes related to project execution, payments, or contractual obligations. ● Work closely with the company’s legal firm to resolve legal matters, including disputes with clients, vendors, and TPs. ● Ensure all legal cases, arbitration, or mediation processes are documented and followed up for timely resolution. ● Provide recommendations to management based on legal insights to minimize future disputes. Key Performance Indicators (KPIs): ● Reduction in open Transformation Issues. ● Improvement in project timelines and execution efficiency. ● Quality adherence and reduction in workmanship issues. ● Customer satisfaction scores and feedback. ● Turnkey Partner performance and accountability. ● Resolution time for disputes and legal matters

Job Title: Corporate Litigation Lawyer Location: Mumbai Salary: Upto 30 LPA Department: Legal & Compliance Reporting To: Head - Legal Affairs / Senior Management Key Responsibilities of the Candidate Case Management: • Manage all stages of litigation, from initial evaluation through appeals. • Draft, review, and finalize pleadings, motions, affidavits, and other court documents. • Coordinate with witnesses, domain experts, external legal counsel, and law enforcement agencies as required. • Maintain comprehensive case files and ensure adherence to timelines and procedures. Legal Research: • Undertake exhaustive legal research to provide evidence and precedents that strengthen the company's litigation strategy. • Stay updated with evolving legal trends, statutory changes, and landmark judgments impacting corporate law. • Prepare legal memoranda and internal briefs summarizing research findings. Legal Representation: • Represent Boston Institute of Analytics before various courts, tribunals, government agencies, and arbitration forums. • Participate in mediation, conciliation, and other forms of alternate dispute resolution as required. • Prepare clients and witnesses for court proceedings where applicable. Advisory Role: • Offer sound legal advice to management and internal teams to ensure compliance and mitigate legal risks. • Interpret complex legal documents and provide actionable insights for operational and strategic decisions. • Evaluate the legal impact of business ventures, partnerships, and contracts. Document Review: • Review and analyze a wide range of legal and business documents to assess litigation risk and significance. • Assist in the discovery process, including e-discovery and document production for court use. • Flag inconsistencies or issues of concern proactively. Stakeholder Liaison: • Act as the legal liaison for cross-functional teams, including HR, Finance, Operations, and Compliance. • Manage coordination and communication with external law firms and legal consultants. • Align litigation and legal risk strategy with the company's commercial objectives. Risk Management: • Identify potential legal liabilities and proactively suggest mitigation strategies. • Participate in internal audits, compliance reviews, and risk assessments. • Ensure the organization follows industry best practices in legal risk handling. Compliance: • Ensure all litigation activities adhere to company policies and statutory requirements. • Work closely with the Compliance team to embed robust legal processes across departments. • Participate in regulatory inspections or audits when required. Reporting: • Provide timely reports and updates to senior leadership on ongoing litigation, key risks, and recommended strategies. • Maintain a legal dashboard for tracking case progress, upcoming hearings, and document submissions. • Document learnings from closed cases and update internal policy manuals accordingly. Qualifications: • Bachelors degree in Law (LL.B.) from a reputed and accredited law school; Masters degree (LL.M.) is a plus. • Valid license to practice law in India. • 10+ years of relevant experience in both litigation and advisory roles, preferably with exposure to Civil and Criminal matters. • Sound understanding of corporate, contract, and commercial law. • Familiarity with Intellectual Property Laws will be considered a significant advantage . • Excellent drafting, negotiation, research, and analytical skills. • Strong proficiency in legal research tools such as Manupatra, SCC Online, or equivalent. • Ability to manage multiple priorities under pressure and within tight deadlines. • Excellent verbal and written communication skills. • High ethical standards and professional integrity. • Sanad License is mandatory

Skills: Architecture, Construction Project Managment, Architectural Drawings, Team Management, Team Leadership, Customer Escalation Management, Operations Management, B. arch, Job Description TM Branch Head_Detailed Job Description Location- New Delhi, 110030 Sitting-On Site Job Overview The Transformation Head will be responsible for overseeing and streamlining transformation processes across all projects, ensuring timely resolution of Transformation Issues (TIs), optimizing workflows, and coordinating with internal teams, Turnkey Partners (TPs), and clients. The role requires a proactive approach to quality control, project execution, and maintaining customer satisfaction while adhering to company standards. Key Responsibilities Strategic Oversight & Leadership Define and implement strategies for seamless project execution. Establish and enforce best practices for transformation management. Ensure transformation processes align with business goals and client expectations. Manage and mentor your reporting team Transformation Issue (TI) Resolution & Quality Control Monitor and ensure all TIs are documented and resolved promptly. Implement corrective actions for recurring issues related to design, execution, or workmanship. Coordinate with relevant teams (Design, Estimation, Key Account Management) to address TIs. Approve final resolutions and ensure TIs are closed efficiently. Site Visits & Project Monitoring Conduct site visits regularly to inspect project progress and adherence to quality standards. Ensure timely execution of project phases while maintaining safety and efficiency. Provide real-time updates in CRM and ensure seamless customer communication. Oversee the Transformation Visit scheduling and execution. Turnkey Partner (TP) Management Finalize TP selection and provide final approval in the CRM. Monitor TP performance and ensure workmanship, cleanliness, and pace meet company standards. Address TP-related issues and implement penalties or corrective actions as needed. Process Improvement & Reporting Analyze project data and identify process inefficiencies. Implement standard operating procedures (SOPs) for transformation management. Ensure all reports (Daily Progress Reports, MIS updates) are completed on time. Provide strategic insights to senior management based on project analytics. Financial & Contractual Oversight Approve financial aspects related to TIs, rectification work, and credit/debit notes. Ensure payment approvals are based on verified completion of work phases. Monitor contract compliance and handle client escalations related to project scope or BOQ adjustments. Legal & Dispute Resolution Act as the primary point of contact for handling disputes related to project execution, payments, or contractual obligations. Work closely with the companys legal firm to resolve legal matters, including disputes with clients, vendors, and TPs. Ensure all legal cases, arbitration, or mediation processes are documented and followed up for timely resolution. Provide recommendations to management based on legal insights to minimize future disputes. Key Performance Indicators (KPIs) Reduction in open Transformation Issues. Improvement in project timelines and execution efficiency. Quality adherence and reduction in workmanship issues. Customer satisfaction scores and feedback. Turnkey Partner performance and accountability. Resolution time for disputes and legal matters

Skills: Architecture, Construction Project Managment, Architectural Drawings, Team Management, Team Leadership, Customer Escalation Management, Operations Management, B. arch, Job Description TM Branch Head_Detailed Job Description Location- New Delhi, 110030 Sitting-On Site Job Overview The Transformation Head will be responsible for overseeing and streamlining transformation processes across all projects, ensuring timely resolution of Transformation Issues (TIs), optimizing workflows, and coordinating with internal teams, Turnkey Partners (TPs), and clients. The role requires a proactive approach to quality control, project execution, and maintaining customer satisfaction while adhering to company standards. Key Responsibilities Strategic Oversight & Leadership Define and implement strategies for seamless project execution. Establish and enforce best practices for transformation management. Ensure transformation processes align with business goals and client expectations. Manage and mentor your reporting team Transformation Issue (TI) Resolution & Quality Control Monitor and ensure all TIs are documented and resolved promptly. Implement corrective actions for recurring issues related to design, execution, or workmanship. Coordinate with relevant teams (Design, Estimation, Key Account Management) to address TIs. Approve final resolutions and ensure TIs are closed efficiently. Site Visits & Project Monitoring Conduct site visits regularly to inspect project progress and adherence to quality standards. Ensure timely execution of project phases while maintaining safety and efficiency. Provide real-time updates in CRM and ensure seamless customer communication. Oversee the Transformation Visit scheduling and execution. Turnkey Partner (TP) Management Finalize TP selection and provide final approval in the CRM. Monitor TP performance and ensure workmanship, cleanliness, and pace meet company standards. Address TP-related issues and implement penalties or corrective actions as needed. Process Improvement & Reporting Analyze project data and identify process inefficiencies. Implement standard operating procedures (SOPs) for transformation management. Ensure all reports (Daily Progress Reports, MIS updates) are completed on time. Provide strategic insights to senior management based on project analytics. Financial & Contractual Oversight Approve financial aspects related to TIs, rectification work, and credit/debit notes. Ensure payment approvals are based on verified completion of work phases. Monitor contract compliance and handle client escalations related to project scope or BOQ adjustments. Legal & Dispute Resolution Act as the primary point of contact for handling disputes related to project execution, payments, or contractual obligations. Work closely with the companys legal firm to resolve legal matters, including disputes with clients, vendors, and TPs. Ensure all legal cases, arbitration, or mediation processes are documented and followed up for timely resolution. Provide recommendations to management based on legal insights to minimize future disputes. Key Performance Indicators (KPIs) Reduction in open Transformation Issues. Improvement in project timelines and execution efficiency. Quality adherence and reduction in workmanship issues. Customer satisfaction scores and feedback. Turnkey Partner performance and accountability. Resolution time for disputes and legal matters

Skills: Architecture, Construction Project Managment, Architectural Drawings, Team Management, Team Leadership, Customer Escalation Management, Operations Management, B. arch, Job Description TM Branch Head_Detailed Job Description Location- New Delhi, 110030 Sitting-On Site Job Overview The Transformation Head will be responsible for overseeing and streamlining transformation processes across all projects, ensuring timely resolution of Transformation Issues (TIs), optimizing workflows, and coordinating with internal teams, Turnkey Partners (TPs), and clients. The role requires a proactive approach to quality control, project execution, and maintaining customer satisfaction while adhering to company standards. Key Responsibilities Strategic Oversight & Leadership Define and implement strategies for seamless project execution. Establish and enforce best practices for transformation management. Ensure transformation processes align with business goals and client expectations. Manage and mentor your reporting team Transformation Issue (TI) Resolution & Quality Control Monitor and ensure all TIs are documented and resolved promptly. Implement corrective actions for recurring issues related to design, execution, or workmanship. Coordinate with relevant teams (Design, Estimation, Key Account Management) to address TIs. Approve final resolutions and ensure TIs are closed efficiently. Site Visits & Project Monitoring Conduct site visits regularly to inspect project progress and adherence to quality standards. Ensure timely execution of project phases while maintaining safety and efficiency. Provide real-time updates in CRM and ensure seamless customer communication. Oversee the Transformation Visit scheduling and execution. Turnkey Partner (TP) Management Finalize TP selection and provide final approval in the CRM. Monitor TP performance and ensure workmanship, cleanliness, and pace meet company standards. Address TP-related issues and implement penalties or corrective actions as needed. Process Improvement & Reporting Analyze project data and identify process inefficiencies. Implement standard operating procedures (SOPs) for transformation management. Ensure all reports (Daily Progress Reports, MIS updates) are completed on time. Provide strategic insights to senior management based on project analytics. Financial & Contractual Oversight Approve financial aspects related to TIs, rectification work, and credit/debit notes. Ensure payment approvals are based on verified completion of work phases. Monitor contract compliance and handle client escalations related to project scope or BOQ adjustments. Legal & Dispute Resolution Act as the primary point of contact for handling disputes related to project execution, payments, or contractual obligations. Work closely with the companys legal firm to resolve legal matters, including disputes with clients, vendors, and TPs. Ensure all legal cases, arbitration, or mediation processes are documented and followed up for timely resolution. Provide recommendations to management based on legal insights to minimize future disputes. Key Performance Indicators (KPIs) Reduction in open Transformation Issues. Improvement in project timelines and execution efficiency. Quality adherence and reduction in workmanship issues. Customer satisfaction scores and feedback. Turnkey Partner performance and accountability. Resolution time for disputes and legal matters

Job Description Job Title - Instructional Design – Senior Manager - T&O- (S&C GN) Management Level: 6 – Senior Manager Location: Gurugram, Bangalore, Mumbai, Pune, Hyderabad, Kolkata and Chennai Must have skills: Instructional Design OR Storyboarding OR Articulate Storyline Good to have skills: Whatfix, walk me, ADDIE model Experience: Minimum 13+ year(s) of experience is required Educational Qualification: Any Bachelors Fulltime Job Summary: As a Talent & Organization (T&O) professional in the S&C Global Network, you’ll help clients across a variety of industries in the areas of Learning Design and Development, Change Management and HR Transformation. You’ll use your expertise to develop exciting new learning strategies and solutions. You’ll help clients manage organizational change and smooth the transition process. Essentially, you’ll be part of the team that is creating the workforce of the future! Roles & Responsibilities: Lead learning efforts for large-scale as well as niche business transformation programs. Develop learning strategies that are aligned with client’s business and talent strategies, driving positive change, innovation, and development across the client organization. Collaborate across the client organization with their business leaders and executives to identify and develop specific solutions for their learning needs and growth. Supervise the learning development team on projects; be the primary point of contact for external and internal stakeholders for program scope, budget, timelines, progress, risks, escalations, and updates; monitor effectiveness of learning programs; and recommend new approaches to enhance learning solution offered. Demonstrate multiple levels of stakeholder management, across different groups of internal (within Accenture) as well as external (outside of Accenture) stakeholders. Negotiate learning contracts. Program manage multiple Learning and Talent programs across the practice’s portfolio. Assist practice leads to develop high-performing teams and individuals while ensuring they have the required resources. Lead business development by spearheading proposals for new work and building client relationships. Lead organizational and practice initiatives; design and develop an adaptable and agile capability that aligns with the practice’s strategic direction and goals. Be seen and recognized as a thought and practice leader, who builds on the practice’s strengths and brings new perspectives to the team; be an expert in at least one niche area of learning design / technology / experience. Professional & Technical Skills: Education - Graduate/Post Graduate Proven experience as a learning and development leader or broader HR leader Preferred Experience - Formal training or education in Adult Learning, Human Performance Technology, Instructional Design, Learning Delivery, and Learning Evaluation is highly desirable; Experience with Operating Systems (Lean, Six Sigma), Learning Organizations; Global experience Desirable Professional Background - MA/Diploma in Instructional Design or MA in Learning Sciences, MBA, PMP certification 13+ years of experience in the areas of learning strategy, design, delivery, and technology 8+ years of proven expertise in executing successful learning programs; managing large and diverse teams; creating, deploying and managing talent management and performance management strategies, programs and solutions linked to business growth objectives, in a highly matrixed environment 5+ years of corporate learning experience (preferably in consulting companies) Deep experience in adult learning principles, competency modeling, blended learning, and learning in the flow of work Collaborative working experience in the space of change, talent, and performance management Expertise in Talent Management and Learning & Development with demonstrated success in building learning programs that are scalable Practical experience in learning advisory and business needs consulting Experience with global project management and relevant experience to identify, triage and offer solutions for mitigating risk Experience in leading and managing agile learning programs in a fast-paced environment Experience in leading and delivering right learning solutions at the right time for enterprise-wide technology transformation programs, leadership programs, and other behavioral skilling programs, across industry groups and functions Experience in working with global teams, cultures and industries Experience in developing strong strategic business relationships to identify opportunities and turn them to projects and thereby, drive business development Experience in learning solution sales for multiple clients across industries and geographies (including preparing detailed proposals with learning approach and financial details, and presenting the proposal orals to prospective clients) Experience in the innovative application of eLearning technologies Additional Information: Ability to program manage multiple learning programs simultaneously Ability to craft, sell, and deliver fit-for-purpose learning solutions Extensive knowledge of learner-centric, performance-based instructional theories, adult learning principles, neuro-science and behavior-backed design principles/methodologies, and how to leverage these along with communication and other change management components for an integrated, holistic learning solution In-depth, expert-level, demonstrated knowledge of new, upcoming and disruptive technologies impacting various industry groups and their learning needs Strong project management skills with proven ability to manage multiple priorities in a fast-paced work environment while delivering high-quality results Strong analytical skills and experience using and presenting data to make decisions Ability to work effectively in an agile, continuously evolving, and sometimes ambiguous environment Proven ability to build strong relations with multiple stakeholders Sharp business acumen Excellent interpersonal skills with Business leaders, team members, and vendors Empathetic leader with expert communication, mediation, influencing, and coaching skills Innovative and proactive problem-solving skills Strong multi-tasking ability Strong program management skills (budget management, project planning, time management, communication, decision-making, presentation, organization, and interpersonal skills) Strong analytical skills Structured problem solving Cross-cultural competence People leadership skills Strategic and creative mindset About Our Company | Accenture Education - Graduate/Post Graduate Proven experience as a learning and development leader or broader HR leader Preferred Experience - Formal training or education in Adult Learning, Human Performance Technology, Instructional Design, Learning Delivery, and Learning Evaluation is highly desirable; Experience with Operating Systems (Lean, Six Sigma), Learning Organizations; Global experience Desirable Professional Background - MA/Diploma in Instructional Design or MA in Learning Sciences, MBA, PMP certification 13+ years of experience in the areas of learning strategy, design, delivery, and technology 8+ years of proven expertise in executing successful learning programs; managing large and diverse teams; creating, deploying and managing talent management and performance management strategies, programs and solutions linked to business growth objectives, in a highly matrixed environment 5+ years of corporate learning experience (preferably in consulting companies) Deep experience in adult learning principles, competency modeling, blended learning, and learning in the flow of work Collaborative working experience in the space of change, talent, and performance management Expertise in Talent Management and Learning & Development with demonstrated success in building learning programs that are scalable Practical experience in learning advisory and business needs consulting Experience with global project management and relevant experience to identify, triage and offer solutions for mitigating risk Experience in leading and managing agile learning programs in a fast-paced environment Experience in leading and delivering right learning solutions at the right time for enterprise-wide technology transformation programs, leadership programs, and other behavioral skilling programs, across industry groups and functions Experience in working with global teams, cultures and industries Experience in developing strong strategic business relationships to identify opportunities and turn them to projects and thereby, drive business development Experience in learning solution sales for multiple clients across industries and geographies (including preparing detailed proposals with learning approach and financial details, and presenting the proposal orals to prospective clients) Experience in the innovative application of eLearning technologies

TeamLease EdTech ( formerly known as Schoolguru Eduserve) is Indias leading learning solutions company providing comprehensive services across Universities and Corporates. We have an exclusive partnership with 40 of Indias largest Universities across 16 Indian states, we train 3.5 Lakh students on our platform through 9 Indian languages, work with 500 corporates in their upskilling/skilling initiatives and manage over 200 degree, diploma, certificate programs. Role: We are looking for a dedicated, compassionate student counsellor to join our team. The responsibilities of the Counselor/Sr. Counsellor includes Engaging with potential students to share information about courses, admissions, and financial assistance, while fostering strong connections and meeting enrollment objectives. Key Responsibilities: Engage with prospective students via calls, emails, and WhatsApp to understand their educational goals. Provide detailed information about programs, university partnerships, and career outcomes. Follow up on leads and convert inquiries into admissions. Meet and exceed Weekly/monthly/quarterly enrollment targets. Maintain a high conversion rate from inquiry to admission. Assist students in application submission, fee payment, and documentation. Build and maintain strong relationships with potential learners. Guide students through financial aid, scholarships, and installment plans. Stay updated on trending courses, competitor programs, and industry requirements. Education & Experience Bachelor’s degree in any stream. Excellent active listening and communication skills. Excellent interpersonal and mediation skills

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all. EY-Global Delivery Services - Digital Non-FS – Java Tech Lead As part of GDS Java team, you will lead the team to deliver the projects from the technical deliverable perspective for our customers across the globe; you are expected to provide technical expertise and mentor the staffs in the projects primarily based on Java/J2EE or any emerging technology; you will lead the client interactions, work on project proposals when there is a need and also take part in any technical decisions/discussions with the architects; help in solution architectures on Java technologies or any emerging technologies for the projects. This opportunity is based out of North Bangalore location Only and will require you to be in client offices all 5 days in a week. The opportunity We’re looking for Java Tech Leads based out of North Bangalore with expertise in Java technologies to join the Global Delivery Services Digital Practice. This is a fantastic opportunity to be part of a leading firm whilst being instrumental in the growth of a new service offering. Your Key Responsibilities Setting and driving platform/solution vision & strategy in alignment with business strategy, customer focus and enterprise architecture guidelines Architect the end-to-end solution by choosing the right technologies and platforms Systems integration of enterprise-wide platforms and/or managing across technology life cycle from solution design, build and deployment and run of complex solutions Developing full stack solutions and multi-platform design and architecture; ability to work across multiple architecture domains - application, data, DevOps, infrastructure, cloud, network, and security Develop architecture standards, principles and guidelines for the enterprise; govern enterprise-wide portfolio of systems / platforms, quality of software getting delivered and function as guardian of the strategy and architecture to make sure that new initiatives comply with the set guidelines Define technical solutions and a unified framework for delivery consistency throughout all program workstreams. Suggest training, and staff development activities as needed. Identify requirements for system and application performance monitoring for an enterprise scale environment Work with the Competencies and Practices to arrive at suitable project approach, estimate the project duration, staffing, and costs. Partner with architects and DevSecOps engineers throughout the program, provide solution governance to ensure the application life-cycle is entirety implemented in accordance with industry best practices Work with the Delivery Governance team to analyze project delivery risks and mitigations. Work closely with Project Managers, Senior Business Analysts, and development teams Take ownership of the solution delivery, and be responsible for translating functional requirements into a solution Task allocation and performance evaluation of team members Communicate with client teams and gather requirements, conduct regular team meetings and track project progress Interview candidates when needed and help in the recruitment process Provide an efficient working atmosphere to project teams and ensure objectives are met within stipulated time A background of working with development best practices. A willingness to be flexible in responding to issues as they occur and the ability to identify product/deployment improvements to mitigate future occurrences. Self-motivated, Strong communication and team building skills. Work iteratively in a team with continuous collaboration. People responsibilities: Foster teamwork and lead by example Ability to travel in accordance with client and other job requirements Excellent written and oral communication skills; Skills And Attributes For Success Primary: Experience in Java 8 and above/J2EE, Spring boot, JPA, Microservices, REST APIs Experience with Java Open Source Stack Preferred Hands On experience with DPGs - Ingi, eSIgnet, Mosip, SSI stack Certified Solution Architecture (open stack), HackerRank - Java, Data Structures, Experience with Java, Kotlin/ Swift, Casasndra, Redix Knowledge on object-oriented programming and design patterns Web Security: OAuth, SSO/SAML, LDAP- basics could be useful Experience with Continuous Integration/Continuous Deployment Experience in AGILE (SCRUM) methodology development Knowledge on writing Unit test cases and carrying out Unit testing using Junit Version control software exposure Git, SVN, Clear case, PVCS Should have understanding and experience of software development best practices/clean coding practices/clean coding practices Attention to detail and commitment to high quality/error free deliverables Lead the team to come up with High level solution design in response to RFPs and be an expert in sizing the project and estimating the effort Expertise in distributed architectures, microservices, Web Services, SOAP, REST, MOM integration technologies and message mediation techniques using an Enterprise Service Bus Strong problem-solving and analytical skills leveraging all available resources Ability to connect technology with measurable business value Secondary UI experience using AngularJS/Angular, React, HTML5, Spring Cloud, JQuery, JSON, JavaScript, Servlet, JSTL, AJAX and CSS will be an added advantage Working experience in cloud environments preferably Azure and AWS Knowledge on the CMMI framework Working experience of designing & developing solutions in cloud environments preferably Azure and AWS To qualify for the role, you must have Bachelor's/Master’s degree in Computer Science, Engineering, Information Systems Management or a related field. Should have Architected atleast 5 Large Scale Complex Architectures 15 + years of experience with 5 years or more in Large Architectures Experience in leading the teams Knowledge on process methodologies – Agile/frameworks like CMMI Ideally, you’ll also have Technical delivery skills TOGAF certification will be a plus What We Look For A Team of people with commercial acumen, technical experience and enthusiasm to learn new things in this fast-moving environment An opportunity to be a part of market-leading, multi-disciplinary team of 500 + professionals, in the only integrated global transaction business worldwide. Opportunities to work with EY Advisory and other service lines globally with leading businesses across a range of industries What Working At EY Offers At EY, we’re dedicated to helping our clients, from start–ups to Fortune 500 companies — and the work we do with them is as varied as they are. You get to work with inspiring and meaningful projects. Our focus is education and coaching alongside practical experience to ensure your personal development. We value our employees and you will be able to control your own development with an individual progression plan. You will quickly grow into a responsible role with challenging and stimulating assignments. Moreover, you will be part of an interdisciplinary environment that emphasizes high quality and knowledge exchange. Plus, we offer: Support, coaching and feedback from some of the most engaging colleagues around Opportunities to develop new skills and progress your career The freedom and flexibility to handle your role in a way that’s right for you EY | Building a better working world EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets. Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate. Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all. EY-Global Delivery Services - Digital Non-FS – Java Tech Lead As part of GDS Java team, you will lead the team to deliver the projects from the technical deliverable perspective for our customers across the globe; you are expected to provide technical expertise and mentor the staffs in the projects primarily based on Java/J2EE or any emerging technology; you will lead the client interactions, work on project proposals when there is a need and also take part in any technical decisions/discussions with the architects; help in solution architectures on Java technologies or any emerging technologies for the projects. This opportunity is based out of North Bangalore location Only and will require you to be in client offices all 5 days in a week. The opportunity We’re looking for Java Tech Leads based out of North Bangalore with expertise in Java technologies to join the Global Delivery Services Digital Practice. This is a fantastic opportunity to be part of a leading firm whilst being instrumental in the growth of a new service offering. Your Key Responsibilities Setting and driving platform/solution vision & strategy in alignment with business strategy, customer focus and enterprise architecture guidelines Architect the end-to-end solution by choosing the right technologies and platforms Systems integration of enterprise-wide platforms and/or managing across technology life cycle from solution design, build and deployment and run of complex solutions Developing full stack solutions and multi-platform design and architecture; ability to work across multiple architecture domains - application, data, DevOps, infrastructure, cloud, network, and security Develop architecture standards, principles and guidelines for the enterprise; govern enterprise-wide portfolio of systems / platforms, quality of software getting delivered and function as guardian of the strategy and architecture to make sure that new initiatives comply with the set guidelines Define technical solutions and a unified framework for delivery consistency throughout all program workstreams. Suggest training, and staff development activities as needed. Identify requirements for system and application performance monitoring for an enterprise scale environment Work with the Competencies and Practices to arrive at suitable project approach, estimate the project duration, staffing, and costs. Partner with architects and DevSecOps engineers throughout the program, provide solution governance to ensure the application life-cycle is entirety implemented in accordance with industry best practices Work with the Delivery Governance team to analyze project delivery risks and mitigations. Work closely with Project Managers, Senior Business Analysts, and development teams Take ownership of the solution delivery, and be responsible for translating functional requirements into a solution Task allocation and performance evaluation of team members Communicate with client teams and gather requirements, conduct regular team meetings and track project progress Interview candidates when needed and help in the recruitment process Provide an efficient working atmosphere to project teams and ensure objectives are met within stipulated time A background of working with development best practices. A willingness to be flexible in responding to issues as they occur and the ability to identify product/deployment improvements to mitigate future occurrences. Self-motivated, Strong communication and team building skills. Work iteratively in a team with continuous collaboration. People responsibilities: Foster teamwork and lead by example Ability to travel in accordance with client and other job requirements Excellent written and oral communication skills; Skills And Attributes For Success Primary: Experience in Java 8 and above/J2EE, Spring boot, JPA, Microservices, REST APIs Experience with Java Open Source Stack Preferred Hands On experience with DPGs - Ingi, eSIgnet, Mosip, SSI stack Certified Solution Architecture (open stack), HackerRank - Java, Data Structures, Experience with Java, Kotlin/ Swift, Casasndra, Redix Knowledge on object-oriented programming and design patterns Web Security: OAuth, SSO/SAML, LDAP- basics could be useful Experience with Continuous Integration/Continuous Deployment Experience in AGILE (SCRUM) methodology development Knowledge on writing Unit test cases and carrying out Unit testing using Junit Version control software exposure Git, SVN, Clear case, PVCS Should have understanding and experience of software development best practices/clean coding practices/clean coding practices Attention to detail and commitment to high quality/error free deliverables Lead the team to come up with High level solution design in response to RFPs and be an expert in sizing the project and estimating the effort Expertise in distributed architectures, microservices, Web Services, SOAP, REST, MOM integration technologies and message mediation techniques using an Enterprise Service Bus Strong problem-solving and analytical skills leveraging all available resources Ability to connect technology with measurable business value Secondary UI experience using AngularJS/Angular, React, HTML5, Spring Cloud, JQuery, JSON, JavaScript, Servlet, JSTL, AJAX and CSS will be an added advantage Working experience in cloud environments preferably Azure and AWS Knowledge on the CMMI framework Working experience of designing & developing solutions in cloud environments preferably Azure and AWS To qualify for the role, you must have Bachelor's/Master’s degree in Computer Science, Engineering, Information Systems Management or a related field. Should have Architected atleast 5 Large Scale Complex Architectures 15 + years of experience with 5 years or more in Large Architectures Experience in leading the teams Knowledge on process methodologies – Agile/frameworks like CMMI Ideally, you’ll also have Technical delivery skills TOGAF certification will be a plus What We Look For A Team of people with commercial acumen, technical experience and enthusiasm to learn new things in this fast-moving environment An opportunity to be a part of market-leading, multi-disciplinary team of 500 + professionals, in the only integrated global transaction business worldwide. Opportunities to work with EY Advisory and other service lines globally with leading businesses across a range of industries What Working At EY Offers At EY, we’re dedicated to helping our clients, from start–ups to Fortune 500 companies — and the work we do with them is as varied as they are. You get to work with inspiring and meaningful projects. Our focus is education and coaching alongside practical experience to ensure your personal development. We value our employees and you will be able to control your own development with an individual progression plan. You will quickly grow into a responsible role with challenging and stimulating assignments. Moreover, you will be part of an interdisciplinary environment that emphasizes high quality and knowledge exchange. Plus, we offer: Support, coaching and feedback from some of the most engaging colleagues around Opportunities to develop new skills and progress your career The freedom and flexibility to handle your role in a way that’s right for you EY | Building a better working world EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets. Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate. Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all. EY-Global Delivery Services - Digital Non-FS – Java Tech Lead As part of GDS Java team, you will lead the team to deliver the projects from the technical deliverable perspective for our customers across the globe; you are expected to provide technical expertise and mentor the staffs in the projects primarily based on Java/J2EE or any emerging technology; you will lead the client interactions, work on project proposals when there is a need and also take part in any technical decisions/discussions with the architects; help in solution architectures on Java technologies or any emerging technologies for the projects. This opportunity is based out of North Bangalore location Only and will require you to be in client offices all 5 days in a week. The opportunity We’re looking for Java Tech Leads based out of North Bangalore with expertise in Java technologies to join the Global Delivery Services Digital Practice. This is a fantastic opportunity to be part of a leading firm whilst being instrumental in the growth of a new service offering. Your Key Responsibilities Setting and driving platform/solution vision & strategy in alignment with business strategy, customer focus and enterprise architecture guidelines Architect the end-to-end solution by choosing the right technologies and platforms Systems integration of enterprise-wide platforms and/or managing across technology life cycle from solution design, build and deployment and run of complex solutions Developing full stack solutions and multi-platform design and architecture; ability to work across multiple architecture domains - application, data, DevOps, infrastructure, cloud, network, and security Develop architecture standards, principles and guidelines for the enterprise; govern enterprise-wide portfolio of systems / platforms, quality of software getting delivered and function as guardian of the strategy and architecture to make sure that new initiatives comply with the set guidelines Define technical solutions and a unified framework for delivery consistency throughout all program workstreams. Suggest training, and staff development activities as needed. Identify requirements for system and application performance monitoring for an enterprise scale environment Work with the Competencies and Practices to arrive at suitable project approach, estimate the project duration, staffing, and costs. Partner with architects and DevSecOps engineers throughout the program, provide solution governance to ensure the application life-cycle is entirety implemented in accordance with industry best practices Work with the Delivery Governance team to analyze project delivery risks and mitigations. Work closely with Project Managers, Senior Business Analysts, and development teams Take ownership of the solution delivery, and be responsible for translating functional requirements into a solution Task allocation and performance evaluation of team members Communicate with client teams and gather requirements, conduct regular team meetings and track project progress Interview candidates when needed and help in the recruitment process Provide an efficient working atmosphere to project teams and ensure objectives are met within stipulated time A background of working with development best practices. A willingness to be flexible in responding to issues as they occur and the ability to identify product/deployment improvements to mitigate future occurrences. Self-motivated, Strong communication and team building skills. Work iteratively in a team with continuous collaboration. People responsibilities: Foster teamwork and lead by example Ability to travel in accordance with client and other job requirements Excellent written and oral communication skills; Skills And Attributes For Success Primary: Experience in Java 8 and above/J2EE, Spring boot, JPA, Microservices, REST APIs Experience with Java Open Source Stack Preferred Hands On experience with DPGs - Ingi, eSIgnet, Mosip, SSI stack Certified Solution Architecture (open stack), HackerRank - Java, Data Structures, Experience with Java, Kotlin/ Swift, Casasndra, Redix Knowledge on object-oriented programming and design patterns Web Security: OAuth, SSO/SAML, LDAP- basics could be useful Experience with Continuous Integration/Continuous Deployment Experience in AGILE (SCRUM) methodology development Knowledge on writing Unit test cases and carrying out Unit testing using Junit Version control software exposure Git, SVN, Clear case, PVCS Should have understanding and experience of software development best practices/clean coding practices/clean coding practices Attention to detail and commitment to high quality/error free deliverables Lead the team to come up with High level solution design in response to RFPs and be an expert in sizing the project and estimating the effort Expertise in distributed architectures, microservices, Web Services, SOAP, REST, MOM integration technologies and message mediation techniques using an Enterprise Service Bus Strong problem-solving and analytical skills leveraging all available resources Ability to connect technology with measurable business value Secondary UI experience using AngularJS/Angular, React, HTML5, Spring Cloud, JQuery, JSON, JavaScript, Servlet, JSTL, AJAX and CSS will be an added advantage Working experience in cloud environments preferably Azure and AWS Knowledge on the CMMI framework Working experience of designing & developing solutions in cloud environments preferably Azure and AWS To qualify for the role, you must have Bachelor's/Master’s degree in Computer Science, Engineering, Information Systems Management or a related field. Should have Architected atleast 5 Large Scale Complex Architectures 15 + years of experience with 5 years or more in Large Architectures Experience in leading the teams Knowledge on process methodologies – Agile/frameworks like CMMI Ideally, you’ll also have Technical delivery skills TOGAF certification will be a plus What We Look For A Team of people with commercial acumen, technical experience and enthusiasm to learn new things in this fast-moving environment An opportunity to be a part of market-leading, multi-disciplinary team of 500 + professionals, in the only integrated global transaction business worldwide. Opportunities to work with EY Advisory and other service lines globally with leading businesses across a range of industries What Working At EY Offers At EY, we’re dedicated to helping our clients, from start–ups to Fortune 500 companies — and the work we do with them is as varied as they are. You get to work with inspiring and meaningful projects. Our focus is education and coaching alongside practical experience to ensure your personal development. We value our employees and you will be able to control your own development with an individual progression plan. You will quickly grow into a responsible role with challenging and stimulating assignments. Moreover, you will be part of an interdisciplinary environment that emphasizes high quality and knowledge exchange. Plus, we offer: Support, coaching and feedback from some of the most engaging colleagues around Opportunities to develop new skills and progress your career The freedom and flexibility to handle your role in a way that’s right for you EY | Building a better working world EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets. Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate. Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.

Job Summary JOB DESCRIPTION The candidate will be responsible for testing mission-critical BSS/OSS applications, APIs, workflows, and cloud-integrated services for functional accuracy, performance efficiency, and regulatory compliance. Key Responsibilities Design, develop, and execute detailed test cases, test plans, and test scripts for telecom & cloud platforms (e.g., feasibility, billing systems, provisioning, order management, product catalog, charging engines, etc.). Conduct functional, integration, system, regression, and user acceptance testing for new features and product releases. Validate service provisioning flows across BSS/OSS layers, including API calls, orchestration logic, and fulfillment outcomes. Perform API testing using tools. Verify cloud-native service components for deployment correctness and runtime behavior. Detect, document, and report defects using defect management tools like JIRA etc. Collaborate with product owners, developers, and DevOps teams to troubleshoot and resolve defects early in the lifecycle. Participate in test automation initiatives using tools like Selenium, Robot Framework or custom frameworks as applicable. Ensure adherence to QA processes, compliance requirements, and security guidelines (especially for customer data). Support release readiness through smoke tests, go/no-go validations, and defect triaging. Required Skills & Experience 7+ years of experience in Quality Assurance, preferably in telecom (B2B services, postpaid systems, etc.) or cloud-based platforms. Strong understanding of BSS/OSS ecosystems, including CRM, billing, charging, mediation, product catalog, and order orchestration. Proficient in test case design techniques, defect lifecycle, and traceability mapping. Experience in cloud platforms (AWS, Azure, GCP) and CI/CD pipelines is desirable. Hands-on experience in SQL, scripting (Shell/Python), and test automation tools. Strong communication, documentation, and analytical skills. Exposure to agile methodologies (Scrum/Kanban/SAFe). Preferred Qualifications Bachelor’s degree in Engineering, Computer Science, or a related field. ISTQB / CSTE or other QA certifications. Experience in telecom protocols or network validation is a plus. About Us Transforming Businesses through Digitalization Tata Tele Business Services (TTBS), belonging to the prestigious Tata Group of Companies, is the country’s leading enabler of connectivity and communication solutions for businesses. With services ranging from connectivity, collaboration, cloud, security, IoT, and marketing solutions, TTBS offers the largest portfolio of ICT services for businesses in India. With an unwavering focus on customer-centricity and innovation, TTBS continues to garner recognition from customers and peers alike. Our People Shape Our Journey Ahead We are India’s leading enabler of digital connectivity and technology solutions for businesses - a feat possible only because we are fueled by the dedication and passion of our people. We welcome the finest talent and believe in nurturing and mentoring them to rise into leadership roles, while standing tall on our ethics and values.

Primary skills:Telecom->Telecom Billing Singleview Billing Kenan Billing CSGI IME Competel Mediation BSCS Varicent ICM Matrixx Revenue Assurance/Fraud Management A day in the life of an Infoscion As part of the Infosys consulting team, your primary role would be to get to the heart of customer issues, diagnose problem areas, design innovative solutions and facilitate deployment resulting in client delight. You will develop a proposal by owning parts of the proposal document and by giving inputs in solution design based on areas of expertise. You will plan the activities of configuration, configure the product as per the design, conduct conference room pilots and will assist in resolving any queries related to requirements and solution design You will conduct solution/product demonstrations, POC/Proof of Technology workshops and prepare effort estimates which suit the customer budgetary requirements and are in line with organization’s financial guidelines Actively lead small projects and contribute to unit-level and organizational initiatives with an objective of providing high quality value adding solutions to customers. If you think you fit right in to help our clients navigate their next in their digital transformation journey, this is the place for you! Ability to develop value-creating strategies and models that enable clients to innovate, drive growth and increase their business profitability Good knowledge on software configuration management systems Awareness of latest technologies and Industry trends Logical thinking and problem solving skills along with an ability to collaborate Understanding of the financial processes for various types of projects and the various pricing models available Ability to assess the current processes, identify improvement areas and suggest the technology solutions One or two industry domain knowledge Client Interfacing skills Project and Team management Location - PAN india

Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. The Community You Will Join We together take care of all the safety concerns of our users, few things to keep in mind while being part of safety Handle cases with complexities with the highest level of service Recognize case type/severity and work cases correctly according to your service’s scope, escalating accurately to other teams when appropriate Develop a deep understanding of complex workflows and follow them, while still retaining the ownership mentality and skill to question and deviate from the workflow when needed, in collaboration with your management team. Understand how to summarize user issues and escalate to leadership as needed Manage multiple user cases at the same time while remaining efficient, professional and organized Interact with Airbnb customers and community members through all current and future channels, both inside and outside of Airbnb tools, including livechat, social platforms, messaging, and phone. Resolve customers issues in a timely manner and be dedicated to provide fast support and efficiency to our operations Adapt to your schedule & its potential modifications based on business needs Be a team player & support operational success as directed by your Management Demonstrate and share best practices with teammates to drive success at the global service level Participate in roundtable discussions for upcoming changes and launches The Difference You Will Make You will look after a variety of Safety concerns for our community, including but not limited to: Personal Safety Threats, Domestic Violence, Suicide or Self Harm, Child Exploitation, Physical Assault and Sexual Misconduct, Drugs activity, Sex Work, Human Trafficking and Abuse of vulnerable population. Demonstrate an excellent understanding of how to properly identify threatening and harmful circumstances, empathetic communication, use of good judgment, and quick decision making, with the goal of providing the best support possible for the Survivors and restoring their status quo. Adaptable and responsive in our fast paced environment, sometimes under pressure, while remaining flexible, proactive, resourceful, efficient and demonstrating a high level of professionalism and confidentiality. A Typical Day Operational Excellence Competencies Shows constant improvements in the quality of work with limited supervision Shares regular feedback from the community with the senior stakeholders to improve the quality of our services Shares knowledge with less experienced team members Shows willingness to take on new projects/assignments Communication Competencies Understands the importance of visual aids in a successful presentation, and knows how to incorporate them effectively for impact Understands when written messages are appropriate and when to choose other forms of communication Shares knowledge with less experienced team members Uses effective cross cultural communication Analytical Competencies Develops a nuanced perspective based on facts and data Plans proactively for short to medium term goals Provides consistent feedback, updates, and measurements on the progress and achievement of individual goals Understands how the key drivers of the team relate to each other and how their decision making process impacts the function's key objectives Self & Interpersonal Competencies Shows awareness of individual's strengths, blind spots and areas of development Perseveres to find the goals deeper Why' behind policies, processes, and workflows Keeps team objectives community above individual aspirations Embraces challenges that require new skills and knowledge Recognizes conflicts and seeks support to resolve difficult situations Pushes oneself towards the best possible outcomes for the Airbnb community Maintains composure in crisis situations Your Expertise 3+ years of relevant experience in customer service, mediation, emergency services, Trust & Safety operations, or a similar role operating in a contact center environment making calls and handling customer/client contacts Hospitality experience is a plus, in particular working for technology platforms. Ability to work weekend days and public holidays required, as well as evening shifts. Your schedule can change to meet business needs Ability to work in a high-pressure environment interacting with sensitive, confidential, and potentially traumatic imagery, conversations, and other materials. Excellent interpersonal and communication skills, both written and spoken, including conflict resolution. Ownership mentality and business mindset, with ability to drive work forward even in ambiguous situations Ability to manage your own time, plan, prioritize and organize tasks, and to work within prescribed schedules including breaks, lunches, and training time. Ability to understand and execute policies & procedures. Ability to maintain confidentiality during investigation. Is able to demonstrate an understanding of how to handle sensitive situations related to personal safety, including assessing the level of risk of the situation. Ideally has experience dealing with stakeholders in different functions and is able to communicate clearly in writing about cases for larger audiences. Hybrid Work Requirements & Expectations: To support productivity and maintain a professional hybrid work environment, employees are expected to adhere to the following: Workspace: A dedicated, quiet, and private workspace free from interruptions and external noise Internet Connectivity: During the working hours, maintain a minimum and consistent internet speed of 10 Mbps on your official devices to ensure reliability for work-related tasks, including calls and virtual meetings Professionalism: Employees must remain fully engaged, respectful, and maintain a professional presence during virtual meetings, with video participation required unless otherwise approved. Confidentiality & Security: Employees are responsible for protecting Airbnb’s Intellectual Property and Confidential Information. Work-related activities, including calls and meetings, must not be conducted in public places, while traveling, or in any setting that may compromise confidentiality or work quality. Our Commitment To Inclusion & Belonging Airbnb is committed to working with the broadest talent pool possible. We believe diverse ideas foster innovation and engagement, and allow us to attract creatively-led people, and to develop the best products, services and solutions. All qualified individuals are encouraged to apply.

A Java developer with telecom experience is responsible for building and maintaining software applications used in the telecommunications industry. This includes designing, developing, and testing Java-based applications, integrating them with other systems, and ensuring their performance and scalability. They need strong Java programming skills, familiarity with telecom protocols and architectures, and experience with relevant technologies like Spring, Hibernate, and microservices. Responsibilities: Software Development: Designing, developing, and testing Java-based applications for telecom systems, including OSS/BSS, provisioning, mediation, and charging systems. Integration: Integrating Java applications with other telecom systems and platforms, potentially using APIs, web services (REST/SOAP), and messaging systems (Kafka, RabbitMQ). Telecom Protocols: Understanding and working with various telecom protocols like SMPP, Diameter, and SIP. Microservices Architecture: Developing and deploying microservices using Spring Boot and ensuring their integration within the larger system architecture. Database Management: Working with databases like MySQL, Oracle, or SQL Server. Troubleshooting and Support: Providing technical support and troubleshooting for applications, including debugging and performance analysis. Documentation: Creating and maintaining technical documentation for applications and systems. Required Skills: Java Programming: Strong proficiency in Java, including experience with Java 8 or higher. Frameworks and Libraries: Experience with popular Java frameworks like Spring, Spring Boot, and Hibernate. Microservices: Hands-on experience with microservices architecture and related technologies like Docker and Kubernetes. Telecom Knowledge: Understanding of telecom systems, architectures, and protocols. Databases: Experience with relational databases like MySQL, Oracle, or SQL Server. Web Services: Familiarity with RESTful and SOAP web services. Agile/Scrum: Experience working in Agile or Scrum development environments. Communication and Problem-Solving: Strong communication, debugging, and problem-solving skills. Cloud Technologies: Familiarity with cloud platforms like AWS, Azure, or GCP (optional). DevOps: Knowledge of DevOps tools and methodologies (optional).

- Experience with Excel - Experience with SQL - Bachelor's degree in a quantitative/technical field such as computer science, engineering, statistics We are looking for high-potential, flexible, innovative, and forward-thinking professionals to join Amazon who is ready to drive high-visibility, strategic, revenue-generating programs as well as leverage Lean methodologies to lead process improvement initiatives Candidate with a strong record of owning and executing strategic, cross-functional projects as well as partnering with other teams to drive key process improvement programs. This role requires working with business teams across the company to define requirements and high-level process/system solutions, leading cross-functional teams and managing the timelines to support organization wide project launches. Key job responsibilities • Work experience is preferred (1 – 3 years) • Exposure to data mining tools like SQL, datnet etc • Has managed critical operational processes, with end-to-end business responsibility • Experience in direct-to-customer fulfillment operations, similar hands-on experience • Strong process definition and optimization skills; proven ability to define effective, efficient, and scalable processes and drive continuous improvement through root cause identification and defect elimination • Experience in a highly analytical, results-oriented environment with cross functional interactions • Strong analytical, mediation and problem resolution skills • Must be metrics-driven • Have a background in quantitative decision making, ability to drive business/operations metrics, and driving adoption of different tools and resources • Excellent written and oral communication skills • Skilled in collaborative management environment, succeeding through regular meetings and clear formal and informal communication with members of various teams A day in the life • An innovative document manager with superior analytical abilities and preferred experience in Lean Manufacturing methodologies • Has knowledge and experience in fulfillment operations as well as excellent technical, problem-solving, and communication skills • Finds practical and simple solutions to complex problems without sacrificing quality or core functionality • Provide day-to-day support during the rollout/implementation of newer systems/processes and gather feedback • Map business requirements, understand business process, study and analyze workflows, design solutions and prepare functional specifications • Proactively raises issues /alarms that may have an impact on core deliverables or operations to manager or stakeholders • Analyzes data and evaluate trends/ patterns and recommend generic pattern to be translated into rules About the team About the team Rest of World Inbound (ROW IB) team is a vertical of ROW APEX, India Operations. Our team objective is to provide the hassle free and smooth inbounding experience to all sellers and vendors across amazon fulfillment centres. The team is responsible to plan the freight delivery across fulfillment centres and perform rescue operations, and contingency management. Excel Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Description We are looking for high-potential, flexible, innovative, and forward-thinking professionals to join Amazon who is ready to drive high-visibility, strategic, revenue-generating programs as well as leverage Lean methodologies to lead process improvement initiatives Candidate with a strong record of owning and executing strategic, cross-functional projects as well as partnering with other teams to drive key process improvement programs. This role requires working with business teams across the company to define requirements and high-level process/system solutions, leading cross-functional teams and managing the timelines to support organization wide project launches. Key job responsibilities Work experience is preferred (1 – 3 years) Exposure to data mining tools like SQL, datnet etc Has managed critical operational processes, with end-to-end business responsibility Experience in direct-to-customer fulfillment operations, similar hands-on experience Strong process definition and optimization skills; proven ability to define effective, efficient, and scalable processes and drive continuous improvement through root cause identification and defect elimination Experience in a highly analytical, results-oriented environment with cross functional interactions Strong analytical, mediation and problem resolution skills Must be metrics-driven Have a background in quantitative decision making, ability to drive business/operations metrics, and driving adoption of different tools and resources Excellent written and oral communication skills Skilled in collaborative management environment, succeeding through regular meetings and clear formal and informal communication with members of various teams A day in the life An innovative document manager with superior analytical abilities and preferred experience in Lean Manufacturing methodologies Has knowledge and experience in fulfillment operations as well as excellent technical, problem-solving, and communication skills Finds practical and simple solutions to complex problems without sacrificing quality or core functionality Provide day-to-day support during the rollout/implementation of newer systems/processes and gather feedback Map business requirements, understand business process, study and analyze workflows, design solutions and prepare functional specifications Proactively raises issues /alarms that may have an impact on core deliverables or operations to manager or stakeholders Analyzes data and evaluate trends/ patterns and recommend generic pattern to be translated into rules About The Team About the team Rest of World Inbound (ROW IB) team is a vertical of ROW APEX, India Operations. Our team objective is to provide the hassle free and smooth inbounding experience to all sellers and vendors across amazon fulfillment centres. The team is responsible to plan the freight delivery across fulfillment centres and perform rescue operations, and contingency management. Basic Qualifications Experience with Excel Experience with SQL Bachelor's degree in a quantitative/technical field such as computer science, engineering, statistics Preferred Qualifications Excel Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. Company - ASSPL - Telangana - D82 Job ID: A3024729

Description We are looking for high-potential, flexible, innovative, and forward-thinking professionals to join Amazon who is ready to drive high-visibility, strategic, revenue-generating programs as well as leverage Lean methodologies to lead process improvement initiatives Candidate with a strong record of owning and executing strategic, cross-functional projects as well as partnering with other teams to drive key process improvement programs. This role requires working with business teams across the company to define requirements and high-level process/system solutions, leading cross-functional teams and managing the timelines to support organization wide project launches. Key job responsibilities Work experience is preferred (1 – 3 years) Exposure to data mining tools like SQL, datnet etc Has managed critical operational processes, with end-to-end business responsibility Experience in direct-to-customer fulfillment operations, similar hands-on experience Strong process definition and optimization skills; proven ability to define effective, efficient, and scalable processes and drive continuous improvement through root cause identification and defect elimination Experience in a highly analytical, results-oriented environment with cross functional interactions Strong analytical, mediation and problem resolution skills Must be metrics-driven Have a background in quantitative decision making, ability to drive business/operations metrics, and driving adoption of different tools and resources Excellent written and oral communication skills Skilled in collaborative management environment, succeeding through regular meetings and clear formal and informal communication with members of various teams A day in the life An innovative document manager with superior analytical abilities and preferred experience in Lean Manufacturing methodologies Has knowledge and experience in fulfillment operations as well as excellent technical, problem-solving, and communication skills Finds practical and simple solutions to complex problems without sacrificing quality or core functionality Provide day-to-day support during the rollout/implementation of newer systems/processes and gather feedback Map business requirements, understand business process, study and analyze workflows, design solutions and prepare functional specifications Proactively raises issues /alarms that may have an impact on core deliverables or operations to manager or stakeholders Analyzes data and evaluate trends/ patterns and recommend generic pattern to be translated into rules About The Team About the team Rest of World Inbound (ROW IB) team is a vertical of ROW APEX, India Operations. Our team objective is to provide the hassle free and smooth inbounding experience to all sellers and vendors across amazon fulfillment centres. The team is responsible to plan the freight delivery across fulfillment centres and perform rescue operations, and contingency management. Basic Qualifications Experience with Excel Experience with SQL Bachelor's degree in a quantitative/technical field such as computer science, engineering, statistics Preferred Qualifications Excel Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. Company - ASSPL - Telangana - D82 Job ID: A3024728

Introduction A career in IBM Software means you’ll be part of a team that transforms our customer’s challenges into solutions. Seeking new possibilities and always staying curious, we are a team dedicated to creating the world’s leading AI-powered, cloud-native software solutions for our customers. Our renowned legacy creates endless global opportunities for our IBMers, so the door is always open for those who want to grow their career. IBM’s product and technology landscape includes Research, Software, and Infrastructure. Entering this domain positions you at the heart of IBM, where growth and innovation thrive. Your Role And Responsibilities As a Technical Support Professional, you should have experience in a customer-facing leadership capacity. This role necessitates exceptional customer relationship management skills along with a solid technical grasp of the product/s they will support. The Technical Support Professional is expected to adeptly manage conflicting priorities, thrive under pressure, and autonomously navigate tasks with minimal active guidance. The successful applicant should possess a comprehensive understanding of IBM support, development, and service processes and deliveries. Knowledge of other IBM business procedures and professional training in mediation or conflict resolution would be advantageous. Your Primary Responsibilities Include Direct Problem-Solving Experience: Previous experience in addressing client issues is valuable, along with a demonstrated ability to effectively resolve problems. Strong Communication Skills: Ability to communicate clearly with both internal and external clients through spoken and written channels. Business Networking Experience: In-depth experience and understanding of the IBM and/or OEM support organizations, facilitating effective networking and collaboration. Excellent Coordination, Leadership & Organizational Skills: Exceptional coordination and organizational abilities, capable of leading diverse teams and multitasking within a team-based business network environment. Proficiency in project management is beneficial. Excellence in Client Service & Client Satisfaction: Personal commitment to pursuing client satisfaction and continuous improvement in the delivery of client problem resolution. Language Skills: Proficiency in English is required, with fluency in multiple languages considered advantageous. Preferred Education Master's Degree Required Technical And Professional Expertise Hands on experience with Webservers Exposure on Apache httpd as reverse proxy and certificates generation for SSL configuration. Knowledge on Cluster, Failover and Load-balancing modules like mod_proxy, mod_jk with ISAPI redirector with IIS Webserver Exposure of Application Server like JBoss, Weblogic, Websphere, Apache Geronimo, Glassfish Exposure of Web Servers like Apache httpd, Oracle iplanet, Oracle http server, IBM http server, NGINX, lighttpd Advanced troubleshooting and debugging skills, with a passion for problem solving and investigation. Knowledge on HTTP protocol and HTTP methods, HTTP error codes and understanding of TCP protocol Experience with the Linux / Unix operating System or any Oracle/ Red Hat / Suse Linux Certification would be added advantage. Experience in core Java, JSP, Servlet programming skills. Preferred Technical And Professional Experience mod_cluster and other modules of httpd like mod_rewrite, mod_header, mod_ssl, mod_nss and mod_php Red Hat JBoss Enterprise Application Platform Understanding of tcp dump analysis C, C++ programming skills PHP programming skills