Head of Technical Onboarding - Streaming/OTT Amagi

8.0 - 12.0 years

0 Lacs

karnataka

On-site

You are a highly skilled and experienced Media-Tech professional sought to join Amagi's dynamic Onboarding team as the Head of Technical Onboarding. Your role will involve possessing deep expertise in Amagi's products such as CLOUDPORT, Tarang, Amagi Live, and video streaming and delivery technologies like AWS Medialive, Mediaconnect, CDN, streaming, and video delivery, to facilitate seamless customer onboarding experiences. Your responsibilities will include leading and managing the technical onboarding team, providing guidance, mentorship, and support to ensure an efficient onboarding process. You will also be responsible for managing escalations and risks to optimize customer satisfaction...

Posted 4 months ago

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Head of Technical Onboarding Amagi

8.0 - 12.0 years

0 Lacs

karnataka

On-site

As the Head of Technical Onboarding at Amagi, you will play a crucial role in leading and managing the technical onboarding team to ensure a seamless integration and onboarding experience for our clients. Your deep expertise in media technology, including Amagi's products and video streaming technologies, will be instrumental in driving customer success and operational excellence. You will be responsible for providing guidance, mentorship, and support to the technical onboarding team, optimizing customer satisfaction and preventing escalations through continuous improvement practices. Collaboration with internal stakeholders such as engineering, product, sales, and peer groups will be essent...

Posted 4 months ago

AI Match Score

Apply

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