Med-Metrix - Credit Balance walk_in interview on July (16th To 18th)

Med-Metrix - Credit Balance walk_in interview on July (16th To 18th) 2025

Interview day :

Walk-in time :

Interested Candidates reach out : pelangovan@med-metrix.com

Interview Address :

7th Floor , Millenia Business Park II, 4A Campus,

143 , Dr. M.G.R. Road, Kandanchavadi, Perungudi,

Chennai, Tamil Nadu 600096, India

Preferred candidate profile :

• Perform credit balance management for multiple clients
• Review daily credit balance work list to imitate research of credit balance accounts
• Research, identify root cause, and resolve patient accounts including but not limited to posting errors, insurance overpayments, patient overpayments, and/or system issues
• Prepare and submit refund requests as appropriate obtaining all pertinent back-up data including EOBs, insurance company correspondence, refund letter of explanation and explanation of reimbursement from practice management system.
• Correct all misapplied contractual adjustments
• Prepare spreadsheets for payers regarding special projects involving erroneous refunds and payer retractions
• Review payer refund request letters and take appropriate action to resolve and respond timely.
• Maintain WQs assigned to ensure accounts are worked in a timely manner.
• Identify trends and escalate to supervisor
• Adhere to unique client specific assigned workflows & tasks
• Collaborate effectively with co-source partners, and other functional teams supporting the business.
• Responsible for retrieving EOBs to post payments & denials
• Uses the MCX workflow system, client host system, payer websites and other tools available
• Perform special projects and other duties as needed. Assists with special projects by utilizing excel spreadsheets, and the ability to communicate results.
• Meets and maintains daily productivity standards established in departmental policies
• Adheres to the policies and procedures established for the client/team
• Always maintain confidentiality
• Maintain a professional attitude
• Other duties as assigned by the management team
• Always understand and comply with Information Security and HIPAA policies and procedures
• Use, protect and disclose patients protected health information (PHI) only in accordance with Health Insurance Portability and Accountability Act (HIPAA) standards