Mechanical SERVICE CUM SALES Manager

As a Service Engineer at our company, you will play a crucial role in responding to customer complaints, evaluating and resolving customer problems, and assisting in the installation of equipment like Chain Pulley, Hoists, Cranes, and Lift. Your responsibilities will also include offering customer training, performing repairs, tests, and maintenance work on the products. Key Responsibilities: - Respond to customer complaints promptly and effectively - Evaluate and resolve customer problems efficiently - Assist in the installation of equipment such as Chain Pulley, Hoists, Cranes, and Lift - Provide customer training for product usage - Perform repairs, tests, and maintenance work on the equipment Qualifications Required: - Associate's degree in engineering or a related field - Strong active listening and customer service skills - Good work ethic and a growth mindset As a Service Engineer, you will work inside our factory premises, often without direct supervision. Regular travel is required for in-house or off-site maintenance procedures, with travel, stay, and food reimbursement provided. This is a full-time, permanent position with benefits including cell phone reimbursement and commuter assistance. Working Schedule: - Day shift, Monday to Friday Additional Details: Our company offers a yearly bonus to recognize and reward your hard work and dedication. Application Question: Do you have any experience in repairing, maintaining, and erecting mechanical machines or equipment Education: - Diploma preferred Experience: - 1 year of customer service experience preferred,