Customer Service Mechanical Godrej Krber Supply Chain Ltd

3.0 - 7.0 years

0 Lacs

thane, all india

On-site

As an After Sales (BackOffice) Executive at the company, your role will involve planning and executing AMC visits, attending breakdown calls, coordinating with the Head Office team for problem resolution, and reviewing spare parts at the site. You will also be responsible for suggesting customers keep critical parts, providing system operation and maintenance training to operators, and taking the lead in improving system availability. Additionally, you will be involved in snag list resolution, dismantling and assembly of new equipment/assemblies, and maintaining and documenting records of error resolution. Key Responsibilities: - Telephonic support to resolve issues - Providing operational a...

Posted 1 week ago

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Customer Service Mechanical Godrej Krber Supply Chain Ltd

3.0 - 7.0 years

0 Lacs

thane, maharashtra

On-site

As an After Sales (BackOffice) professional in our organization, your role involves planning and executing AMC visits, attending breakdown calls, and coordinating with the Head Office team for problem resolution. You will be responsible for reviewing spare parts at the site and advising customers on critical parts, as well as providing system operation and maintenance training to operators. Taking the lead in improving system availability, resolving snag lists, and dismantling and assembling new equipment/assemblies are also part of your responsibilities. It is essential to maintain and document records of error resolution. Your responsibilities will include providing telephonic support to r...

Posted 3 months ago

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