3261 Mdm Jobs - Page 49

Master Data Management Track & Trace ATTP Process

Job Summary : We are seeking a seasoned Microsoft 365 Architect and Administrator to lead the architecture, governance, and operations of our enterprise Microsoft 365 environment. This role focuses on designing scalable identity, security, and collaboration solutions using Microsoft best practices, while also owning the daily administration of M365 services. Key Responsibilities : Identity & Access Management (IAM) Architect and manage Azure AD tenant including Conditional Access, MFA hybrid identity, and SSO integrations Manage lifecycle processes for joiner, mover, leaver scenarios using automation via tools like Entra Drive governance and automation around access provisioning, role-based access control (RBAC), and entitlement reviews. Email & Messaging Security (Must Have) Administer and architect Microsoft Defender for Office 365, including configuration, tuning, and management of: Threat protection policies (anti-phishing, anti-spam, anti-malware). Safe Attachments and Safe Links policies. Automated investigation and response (AIR) capabilities. Threat intelligence monitoring and reporting. Manage Exchange Online Protection (EOP) and integrate with third-party Secure Email Gateways (e.g., Proofpoint). Collaborate with cybersecurity teams to integrate Defender alerts into incident response and SIEM systems. Continuously optimize policies to protect against evolving threats and data leakage. Teams & Collaboration Tools : Manage Teams policies, lifecycle, compliance, and integration with SharePoint and OneDrive Enable secure collaboration (internal & external) and ensure governance controls are in place. Retention & Compliance : Define and enforce retention policies, data lifecycle controls, eDiscovery, and compliance across workloads Support audits, investigations, and compliance with regulatory frameworks. Operational Excellence Provide L3 support and guidance to IT support teams on issue resolution and best practices. Develop and maintain technical documentation, runbooks, and SOPs. Stakeholder Engagement: Advise on Microsoft 365 licensing optimization and cost governance. Contribute to the enterprise roadmap and long-term Microsoft cloud strategy. Nice to Have Endpoint Management (Intune) Architect and support device management using Microsoft Intune (MDM/MAM). Deploy and standardize Windows Autopilot, compliance baselines, and application policies. Ensure secure mobile and endpoint access aligned with security policies. Key Qualifications : Education: Bachelor’s degree in computer science, Information Technology, or related field (or equivalent experience). Microsoft certifications such as MS-102 (or MS-100 / MS-101), AZ-104, SC-300, or MS-500 preferred. Experience: 12-15 years of experience in IT infrastructure with a focus on Microsoft cloud technologies. 5+ years in Microsoft 365 architecture and administration in enterprise environments. Proven track record in large-scale enterprise deployments and governance. Technical Skills : Deep knowledge of Microsoft 365 suite: Exchange Online, Teams, SharePoint, OneDrive. Deep hands-on experience with Microsoft Defender for Office 365 including policy configuration, threat monitoring, and automated response. Strong command of Azure AD and hybrid identity design. Experience with Microsoft Intune (Autopilot, Compliance Policies, App Deployment). Familiarity with Identity Lifecycle Management tools. Strong skills in PowerShell scripting or Power Automate for automation and reporting. Experience with third-party tools for email security (Proofpoint, Mimecast, etc.) and IAM. Soft Skills : Strong communication and documentation skills. Ability to present and influence senior stakeholders. Critical thinking and problem-solving mindset. Experience working in a highly regulated environment (Aviation etc.) is a plus.

Job Summary: We are seeking a highly skilled Middleware Engineer to join our dynamic team. The ideal candidate will have hands-on experience in designing, developing, and maintaining middleware solutions using Java, Spark, and Spring Boot, with deployment expertise on OpenShift and AWS. Familiarity with job scheduling using AutoSys, data integration via Informatica, and working with MongoDB is essential. Key Responsibilities: · Design and implement scalable middleware solutions using Java, Spark, and Spring Boot. · Develop and deploy microservices on OpenShift and AWS cloud environments. · Manage and schedule batch jobs using AutoSys. · Integrate data pipelines and ETL workflows using Informatica. · Work with MongoDB for data storage and retrieval in distributed systems. · Collaborate with cross-functional teams to define, design, and ship new features. · Monitor and troubleshoot production issues, ensuring high availability and performance. · Maintain documentation and follow best practices in software development and DevOps. Required Skills & Experience: · Strong programming skills in Java and Apache Spark. · Proficiency in Spring Boot for microservices development. · Experience with OpenShift container platform and AWS cloud services. · Hands-on experience with AutoSys job scheduling. · Working knowledge of MongoDB and NoSQL databases. · Experience with Informatica for data integration and ETL processes. · Familiarity with CI/CD pipelines and DevOps practices is a plus. · Excellent problem-solving and communication skills. Qualifications: · Bachelor’s or Master’s degree in Computer Science, Engineering, or a related field. · 5+ years of relevant experience in Data + middleware or backend engineering roles.

Title – Solution Architect - 8-10 Years Experience Location – Dexian Office, Chennai (Contract) Employment Type – 6+ months Contract Workdays – Sunday - Thursday Immediate Joiner Position Overview We're seeking a Solution Architect to lead the architectural transformation of our health platform from Strapi to scalable NestJS microservices on GCP. Key Responsibilities Lead architecture review of existing React Native, Node.js, Strapi, and GCP infrastructure Design system architecture diagrams identifying scalability and integration gaps Collaborate with backend developers to assess Strapi data models and limitations Define target architecture with NestJS microservices, PostgreSQL, and Redis Guide backend developers on NestJS setup for Diamonds Tracker and rewards systems Refine architecture for AI integration and notification systems with REST API compatibility Validate data management (MDM) design for personalization features Finalize multi-tenant architecture for corporate features and serverless scalability Oversee admin dashboard architecture replacing Strapi's admin interface Required Skills 8-10 years of solution architecture experience Expert knowledge of Node.js, NestJS, and microservices architecture Strong React Native and mobile application architecture experience Advanced PostgreSQL, Redis, and database design skills GCP services and cloud architecture expertise Multi-tenant SaaS and RBAC system experience Technical leadership and team collaboration skills

Job Title: Team Lead mdm; Please share cvs to sd00838847@techmahindra.com Reports to: MDM Operations Manager Roles and responsibilities - Team Supervision Manage, support, and guide team members to meet performance targets and operational goals. Process Optimization Identify inefficiencies, suggest improvements, and implement best practices to enhance productivity. Performance Monitoring Track key performance indicators (KPIs) and ensure team members meet quality and efficiency standards. Problem-Solving

Job Title: BDM(sales manager) Location: Delhi Job Type: Full-Time Experience: 2 Years Job Description: It’s a Client facing role with a proven experience into security or backup solution sales. Meet Monthly/ Quarterly/Yearly target of customer meetings and sales target. Identify and close deals into SMB/Enterprise segment. Manage a healthy relationship with the OEMs. Must have a good understanding of IT Security solutions (Endpoint/Networking/Data Security, DLP, Backup, NGF, MDM, Helpdesk, Asset etc) or backup solutions (server backup, desktop/ laptop backup, replication) Sell data security and data backup solutions to corporate customers of Delhi NCR Skill Requirements: Good communications skills. At least 2 years’ experience of selling data security or data backup solutions to corporate customers of Delhi NCR form Delhi NCR Must be able to work under pressure and meet deadlines, while maintaining a positive attitude and providing exemplary customer service. Ability to work independently and to carry out assignments to completion within parameters of instructions given. Job Type: Full-time Pay: ₹47,000.00 - ₹48,000.00 per month Language: English (Preferred) Work Location: In person

SailPoint is the leader in identity security for the cloud enterprise. Our identity security solutions secure and enable thousands of companies worldwide, giving our customers unmatched visibility into the entirety of their digital workforce, ensuring workers have the right access to do their job – no more, no less. Built on a foundation of AI and ML, our Identity Security Cloud Platform delivers the right level of access to the right identities and resources at the right time—matching the scale, velocity, and changing needs of today’s cloud-oriented, modern enterprise. About the role: We are seeking a dynamic and experienced Director of Data Governance and Operations to lead our data governance and data quality initiatives . Reporting to the VP of IT, this leadership role will be pivotal in driving data-driven decision-making across our Go-To-Market (GTM) operations and Finance organizations. The ideal candidate will possess a deep passion for data governance, a proven track record of developing and executing successful data quality strategies, and a strong understanding of how data fuels AI innovation. Essential Duties and Responsibilities Develop and champion a comprehensive data strategy aligned with SailPoint’s overall business objectives , with a particular focus on GTM and Finance. Establish and maintain a robust data governance framework, including policies, standards, and procedures, to ensure data quality, accuracy, and compliance. Partner with GTM and Finance leadership to identify data needs, develop data solutions, and drive the adoption of data-driven insights to improve performance. Lead efforts to monitor and improve data quality across key systems and data sources, implementing data cleansing and validation processes. Ensure data readiness for AI initiatives, collaborating with Enterprise Applications and D ata E ngineering teams to prepare and structure data for AI model development and deployment. Salesforce Expertise: Leverage in-depth knowledge of Salesforce to optimize data management, reporting, and analytics within the platform. Build, mentor, and manage a high-performing team of data professionals, fostering a culture of collaboration, innovation, and continuous improvement. Collaborate effectively with stakeholders across IT, GTM, Finance, and other departments to ensure alignment on data strategy and priorities. Stay abreast of emerging trends in data management, AI, and analytics, and identify opportunities to leverage new technologies to enhance SailPoint’s data capabilities. Required Qualifications 15 + years of experience in data management, data governance, or data strategy roles, with increasing levels of responsibility. Proven track record of developing and executing successful data strategies for GTM operations and Finance. Strong experience with Master Data Management (MDM) Deep understanding of data governance principles , practices , tools, and technologies. In-depth knowledge of Salesforce data model, reporting, and analytics capabilities. Experience with Salesforce administration. Strong understanding of AI and machine learning concepts, and the importance of data readiness for AI. Excellent leadership, communication, and interpersonal skills. Ability to influence and collaborate effectively with stakeholders at all levels of the organization. Experience building and managing high-performing teams. Strong analytical and problem-solving skills. Salesforce certifications are highly desirable. Bachelor’s degree in a relevant field (e.g., Computer Science, Data Science, Business Analytics). What success looks like 30-Day Plan (Orientation and Integration): Objective: Establish foundational knowledge and integrate into the team. Training & Learning: Intr oduction to SailPoint Enterprise Systems and Data Platform Review company policies, procedures, and compliance requirements Roles & Responsibilities: Understand job expectations, key performance indicators (KPIs), and deliverables. Review IT team structure and individual roles Review GTM and Finance team structure and roles and responsibilities of key stakeholders Relationship Building: Meet team members, key stakeholders, and cross-department colleagues. Participate in onboarding activities and one-on-one meetings with IT leaders . Immediate Contributions: Assess and compile problem statement on data governance and data quality Assess and compile data flow diagrams for the key GTM and Finance metrics Assist with data requests to get familiar with SailPoint internal data needs , e.g. ACV/ARR Initiate recruiting of data analyst 60-Day Plan ( Data Leadership and Strategic Thinking ) Objective: Expertise on SailPoint business data and define strategy for data governance and data quality Establish structure and recurring cadence with key business stakeholders and IT system owners on data governance Define SailPoint Master Data and process to ensure data integrity Establish metrics to measure data quality Recommend industry best practice for data governance and data quality De fine roadmap Data Governance and MDM initiatives Data repository and metadata for AI Project Involvement: SailPoint ARR/ACV Reporting Data found ation for AI Team Building and Relationship Building : Complete recruiting of new data analyst Demonstrate ability to engage business and IT stakeholders and partnership on key data initiatives 90 -180 Day Plan ( Execution on Roadmap ) Objective: Establish leadership and make impact to key data initiatives Data Quality Complete the top 2 initiatives for data quality for Salesforce Data Governance and MDM Publish the master data definition and framework Collaborate with business stakeholders and IT system owners to implement system validation and business operations to ensure data integrity AI Collaborate with IT system owners and Data Engineering team to build metadata for AI consumption Deliver data for AI model training and AI search Validate the AI output to ensure accuracy SailPoint is an equal opportunity employer and we welcome all qualified candidates to apply to join our team. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other category protected by applicable law. Alternative methods of applying for employment are available to individuals unable to submit an application through this site because of a disability. Contact hr@sailpoint.com or mail to 11120 Four Points Dr, Suite 100, Austin, TX 78726, to discuss reasonable accommodations.

Project Role : Data Engineer Project Role Description : Design, develop and maintain data solutions for data generation, collection, and processing. Create data pipelines, ensure data quality, and implement ETL (extract, transform and load) processes to migrate and deploy data across systems. Must have skills : Informatica MDM Good to have skills : NA Minimum 3 Year(s) Of Experience Is Required Educational Qualification : 15 years full time education Summary: As a Data Engineer, you will design, develop, and maintain data solutions for data generation, collection, and processing. You will create data pipelines, ensure data quality, and implement ETL processes to migrate and deploy data across systems. Expand upon the provided project role description and add more details to showcase creativity in your work. Roles & Responsibilities: - Expected to perform independently and become an SME. - Required active participation/contribution in team discussions. - Contribute in providing solutions to work-related problems. - Develop and maintain data pipelines for efficient data processing. - Implement ETL processes to migrate and deploy data across systems. - Ensure data quality and integrity throughout the data lifecycle. - Collaborate with cross-functional teams to optimize data solutions. - Stay updated with industry trends and best practices in data engineering. Professional & Technical Skills: - Must To Have Skills: Proficiency in Informatica MDM. - Strong understanding of data modeling and database concepts. - Experience with data integration tools and technologies. - Hands-on experience in designing and implementing data solutions. - Knowledge of data governance and data security practices. Additional Information: - The candidate should have a minimum of 3 years of experience in Informatica MDM. - This position is based at our Indore office. - A 15 years full-time education is required.

andatory Experience: Min 4+-years relevant experience in Informatica MDM Expected to have hands-on experience on at least two E2E MDM project implementations Experience in Data modeling and data migration Working experience in Data profiling/Data quality Should have knowledge on GitHub, Jenkins for code management Should have knowledge of SQL Should have experience in working in team following Agile methodology Should have experience in coordinating with various teams Good communication skills

· Location : Hybrid/Remote · Experience : 10+ Years · Type : Full-time Company Overview Techylla is a specialized IT consulting firm with offices in India and the US, focused on delivering high-impact data and analytics solutions for clients. We help organizations leverage modern data platforms to unlock actionable insights and drive transformation. Our teams work at the intersection of business strategy and technical depth, delivering scalable solutions that are robust, secure, and built for the future. At Techylla, we foster a culture of accountability, collaboration, and innovation. Role Overview We are seeking a Senior Snowflake Solutions Architect to lead the design, implementation, and governance of complex, enterprise-grade data platforms built on Snowflake. This role requires an expert-level understanding of cloud data architecture, data modelling, performance tuning, cost governance, and modern data engineering frameworks. As a strategic thought partner to both technical and business stakeholders, you will define architecture standards, oversee end-to-end migrations, implement robust change data capture (CDC) frameworks, and ensure secure, scalable, and governed data solutions. You will also mentor engineering teams and play a hands-on role in technical solutioning across our client environments. This position is ideal for a senior professional with a proven record of leading Snowflake architecture at scale, deep knowledge of modern data stacks (dbt, Airflow, CI/CD), and a strong focus on business alignment, data governance, and platform sustainability. Key Responsibilities Define and own the Snowflake architecture strategy , ensuring alignment with enterprise goals, data governance policies, and operational requirements Lead the migration of large-scale data assets from legacy and cloud data platforms into Snowflake Architect and implement advanced CDC frameworks for real-time or near-real-time data replication Design and optimize modular, scalable ELT pipelines using dbt , ensuring reusable and production-grade data transformations Govern and monitor Snowflake environments through performance tuning , multi-cluster strategies , credit optimization , and cost forecasting Oversee security and compliance in Snowflake through RBAC, encryption, data masking, OAuth 2.0, and integration with identity providers like Okta Establish standards for metadata management, data lineage , and enterprise documentation Drive adoption of best practices in data modeling (3NF, star, snowflake schemas), query optimization, and storage management Integrate Snowflake with orchestration (Airflow, dbt Cloud), observability (Datadog), and CI/CD platforms (Bitbucket, Azure DevOps) Provide technical leadership and mentorship to engineering teams across projects and clients Conduct architectural reviews, proof-of-concepts, and tool evaluations for ingestion, processing, CDC, and security frameworks Collaborate with business, analytics, and IT stakeholders to translate business goals into robust, secure data architectures Implement principles of data quality monitoring , including integration with tools like Informatica IDQ or enterprise MDM platforms Manage data sharing across environments, monitor query usage, and enforce governance around EOL data and reference datasets Required Skills & Qualifications Must-Have: 10+ years of experience in data engineering and architecture, with a strong focus on Snowflake over the last 4–5 years Demonstrated leadership in enterprise-scale Snowflake platform design and optimization Proven ability to plan and execute large data migrations and platform consolidations Expertise in CDC tools and patterns (Kafka, Debezium, Fivetran, Qlik Replicate) Advanced Snowflake administration skills: warehouse sizing, multicluster tuning, resource monitors, performance tracking Mastery of SQL , dbt, and modern data transformation techniques Experience integrating Snowflake into CI/CD , version-controlled workflows, and agile delivery models Strong grasp of data governance, metadata management , and platform observability Excellent communication, stakeholder engagement, and cross-functional leadership skills Nice-to-Have: Domain knowledge in SAP supply chain Familiarity with Tableau or Power BI for analytics enablement Exposure to Snowflake AI/ML capabilities Experience advising on technical debt , platform modernization, or data architecture strategies · Snowflake Certifications , such as: o SnowPro Core Certification o SnowPro Advanced Architect Certification o SnowPro Advanced Data Engineer Certification Why Join Techylla? At Techylla, you’ll operate at the forefront of cloud data architecture, influencing both strategy and execution across high-value client environments. You will have the opportunity to lead end-to-end initiatives, mentor top talent, and shape best practices for scalable, future-ready data platforms. This is a strategic role offering deep technical engagement, autonomy, and impact. #Techylla #SnowflakeArchitect #DataEngineering #SnowPro #CloudDataArchitecture #SnowflakeSolutions #DataPlatformStrategy #SeniorDataRoles #CDC #dbt #Airflow #Azure #EnterpriseArchitecture #Hiring

An Azure Data Engineer is responsible for designing, building, and maintaining the data infrastructure for an organization using Azure cloud services. This includes creating data pipelines, integrating data from various sources, and implementing data security and privacy measures. The Azure Data Engineer will also be responsible for monitoring and troubleshooting data flows and optimizing data storage and processing for performance and cost efficiency. Preferred Skills DevOps on an Azure platform Experience developing and deploying ETL solutions on Azure IoT, event-driven, microservices, Containers/Kubernetes in the cloud Familiarity with the technology stack available in the industry for metadata management: Data Governance, Data Quality, MDM, Lineage, Data Catalog etc. Familiarity with the Technology stack available in the industry for data management, data ingestion, capture, processing and curation: Kafka, StreamSets, Attunity, GoldenGate, Map Reduce, Hadoop, Hive, Hbase, Cassandra, Spark, Flume, Hive, Impala, etc. Multi-cloud experience a plus - Azure, AWS, Google. Skills: At least 5 to 8 years of consulting or client service delivery experience on Azure At least 4 years of experience in developing data ingestion, data processing and analytical pipelines for big data, relational databases such as MySQL and data warehouse solutions such as Snowflake Extensive experience providing practical direction within the Azure Native services and Hadoop Extensive hands-on experience implementing data ingestion, ETL and data processing using Azure services: ADLS, Azure Data Factory, Azure Functions, Synapse/DW, Azure SQL DB, Event Hub, IOT Hub, Azure Stream Analytics, Azure Analysis Service, HDInsight, Databricks, Azure Data Catalog, Cosmo DB etc. Minimum of 4 years of hands-on experience in Azure and Big Data technologies such as Python, SQL, ADLS/Blob, Spark/SparkSQL, Databricks, Hive and streaming technologies such as Kafka, EventHub, NiFi etc. Must be Well versed with Pyspark development on databricks. Well versed in DevSecOps and CI/CD deployments Cloud migration methodologies and processes including tools like Azure Data Factory, Data Migration Service, Event Hub, Kafka, etc. Minimum of 4 years of RDBMS experience Experience in using Big Data File Formats and compression techniques Experience working with Developer tools such as Azure DevOps, Visual Studio Team Server, Git, Jenkins, etc. Experience with private and public cloud architectures, pros/cons, and migration considerations. Bachelors or higher degree in Computer Science or a related discipline; or equivalent (minimum 2 years work experience). If Associate’s Degree, must have equivalent minimum 2 years work experience

Company Brief “House of Shipping provides business consultancy and advisory services for Shipping & Logistics companies. House of Shipping's commitment to their customers begins with developing an understanding of their business fundamentals. Currently House of Shipping is looking to identify a high caliber System Engineer - Cyber Security . This position is an on-site position for Chennai. Background and experience: 5–7 years of hands-on experience with Microsoft 365 administration and security. Strong expertise in: Microsoft Exchange Microsoft Defender for Endpoint/Office/Cloud Apps Microsoft Purview (formerly Compliance Center) Microsoft DLP and Information Protection Conditional Access and Identity Protection Azure AD Security (MFA, SSO, PIM) Familiarity with Microsoft Sentinel or similar SIEM platforms. Understanding of cloud security best practices and Zero Trust architecture . Scripting knowledge (PowerShell) for automation Job Purpose: The System Engineer will be part of a fast-paced Cybersecurity team and cover broad aspects of House of Shipping M365 ecosystem. The ideal candidate will have strong expertise in M365 administration, Intune endpoint protection, CASB, Microsoft Defender Suite, Microsoft Purview, and DLP. You will play a critical role in protecting sensitive data, ensuring compliance, and implementing best-in-class cloud security practices. Roles & Responsibilities: Administer and secure Microsoft 365 environment , including Exchange Online, SharePoint, Teams, and OneDrive. Deploy and manage Microsoft Intune for endpoint protection, mobile device management (MDM), and mobile application management (MAM). Implement and maintain Microsoft Defender for Office 365, Endpoint, Identity, and Cloud Apps . Design and enforce DLP (Data Loss Prevention) policies across Microsoft 365 workloads. Leverage Microsoft Purview for data governance, compliance, and information protection. Configure and manage Microsoft Defender for Cloud Apps (CASB) for shadow IT monitoring and SaaS control. Design and implement Zero Trust-based security architecture for M365 and hybrid environments. Work closely with infrastructure team to meet regulatory and organizational requirements. Maintain documentation, policies, and procedures for M365 security configurations and incidents. Conduct regular security posture assessments and provide recommendations for improvements. Education requirements: Bachelor’s degree in Information Technology or Computer Science Competencies and skills: Problem solving skills and ability to work under pressure. Able to react proactively to changing business demands. Self-motivated with a high level of initiative and ability to work independently. Communicate effectively by contributing significantly to the development and delivery of a variety of written and visual documents for diverse audiences.

We are a fast-growing data-analytics consultancy dedicated to the Life Sciences / Pharmaceutical commercial analytics space. Our teams build cloud-native data platforms that power sales, marketing, and patient-centric insights for leading global pharma brands—delivering compliant, high-impact solutions at enterprise scale. Role & Responsibilities Architect, build, and tune Snowflake data warehouses and ELT pipelines (SQL, Streams, Tasks, UDFs, Stored Procedures) to meet complex commercial-analytics workloads. Integrate diverse pharma data sources (Veeva, Salesforce, IQVIA, Symphony, RWD, patient-services feeds) via Fivetran, ADF, or Python-based frameworks, ensuring end-to-end data quality. Establish robust data models (star, snowflake, Data Vault) optimized for sales reporting, market-share analytics, and AI/ML use-cases. Drive governance & compliance (HIPAA, GDPR, GxP) through fine-grained access controls, masking, lineage, and metadata management. Lead code reviews, mentor engineers, and resolve performance bottlenecks while right-sizing compute for cost efficiency. Partner with business stakeholders to translate commercial objectives into scalable data solutions and actionable insights. Skills & Qualifications Must-Have 7+ yrs data-engineering / warehousing experience, incl. 4+ yrs hands-on Snowflake design & development. Expert‐level SQL plus strong data-modeling (Dimensional, Data Vault) and ETL/ELT optimisation skills. Proficiency in Python (or similar) for automation, API integrations, and orchestration. Proven governance/security acumen within regulated industries (HIPAA, GDPR, PII). Bachelor’s in Computer Science, Engineering, Information Systems (Master’s preferred). Strong client-facing communication and problem-solving ability in fast-paced, agile environments. Preferred Direct experience with pharma commercial datasets (sales, CRM, claims, MDM, adherence KPIs). Cloud-platform depth (AWS, Azure, or GCP) and familiarity with tools such as Matillion/DBT/Airflow, Git. Snowflake certifications (SnowPro Core / Advanced) plus Tableau, Power BI, or Qlik connectivity know-how. Skills: Snowflake,AWS,analytics,sales,sql,data,etl/elt optimization,python,data warehousing,azure,data modeling,data governance,cloud

Job Role: MDM Intune Job Location: Noida/Chennai Exp Range: 8Years to 12Years Desired Competencies (Technical/Behavioral Competency): Should be able to take the ownership of Intune administration Train junior resources on Intune Should be able to configure and deploy OS using windows Autopilot Mobile device management (Windows and iOS) Communicate and drive Intune related calls with customer Remote troubleshooting and technical analysis of ongoing issues. Should be able to manage endpoint User account management Installation and troubleshooting of O365 application Outlook configuration and troubleshooting Must have Skills: Microsoft Intune L3 level expertise, PowerShell scripting, , Windows Auto Pilot Microsoft Active Directory Domain Service and connected services (AD DS, AD FS, AD)

Job description Job Title: Technical Support Engineer Experience Level: 1-5 Years Location: Ranchi, Jharkhand Job Summary: We are seeking a skilled and proactive engineer in who can provide Network Support, Windows Desktop Support, Microsoft 365 Infrastructure Support, and Server Administration Support to join our IT support and security team. The ideal candidate will have 1-5 years of hands-on experience in said mentioned support areas. This role is critical in maintaining the stability, security, and performance of our infrastructure. Key Responsibilities: - Monitor, troubleshoot, and support enterprise network infrastructure including LAN/WAN, firewalls, and switches. - Support and maintain security policies, NAT, and VPNs. - Administer and support Cisco switches, VLANs and Wi-fi routers. - Collaborate with cross-functional to provide IT support across time zones. - Maintain network documentation, diagrams, and standard operating procedures. - Provide support for Windows desktop environments, including installation, configuration, and maintenance. - Troubleshoot and resolve hardware, software, and network issues for end users. - Manage and support mobile devices (iOS and Android) using Intune - Support and configure Windows, Apple iOS and Android devices in a corporate environment. - Provide support for Microsoft 365 services including Exchange Online, Teams, SharePoint, OneDrive, and Intune. - Manage user identity and access through Azure Active Directory, including conditional access policies and MFA. - Monitor M365 service health, investigate incidents, and resolve issues using Microsoft 365 Admin Center and PowerShell. - Support hybrid environments integrating on-premises Active Directory with Entra ID. - Collaborate with security teams to enforce compliance, data loss prevention (DLP), and threat protection policies. - Assist in tenant-level configuration, license management, and service adoption strategies. - Administer, monitor, and troubleshoot Windows Server (2012–2022) - Knowledge of Hyper-V - Knowledge in Deploy, configure, and maintain cloud services in Microsoft Azure . - Working with teams on regular system updates, patch management, and vulnerability remediation. - Ensure compliance with company security policies and industry best practices. - Participate in on-call rotation and provide after-hours support as needed. Required Qualifications: - Minimum 1-5 years of experience in network support or administration. - Knowledge with Cisco switches - Proficiency in Cisco switching technologies and basic routing protocols. - Good understanding of TCP/IP, DNS, DHCP, VPN, and network segmentation along with identity federation (e.g., ADFS, SSO). - Experience with network monitoring and diagnostic tools (e.g., Wireshark). - Proficiency in Windows OS (Windows 10/11) and Microsoft Office Suite. - Experience with MDM platforms (e.g., Intune). - Knowledge of iPhone and Android device configuration and support. - - Proficiency in PowerShell scripting for automation and administration tasks. - Experience with Microsoft Endpoint Manager (Intune), and Defender. - Excellent problem-solving and communication skills. Preferred Qualifications: - Graduate in Any Discipline. - Must be a local resident of Ranchi. - Experience with cloud networking (AWS, Azure) is a plus. - Familiarity with ITIL practices and ticketing systems. Job Type: Full-time Pay: ₹300,000.00 - ₹500,000.00 per year Benefits: Health insurance Paid time off Provident Fund Work from home Shift: Day shift Evening shift Night shift Rotational shift Work Days: Monday to Friday Weekend availability Work Location: In person

Project Role : Application Lead Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills : Informatica MDM Good to have skills : NA Minimum 5 Year(s) Of Experience Is Required Educational Qualification : 15 years full time education Summary: As an Application Lead, you will lead the effort to design, build, and configure applications, acting as the primary point of contact. Your day will involve overseeing the application development process and ensuring seamless communication within the team and stakeholders. Roles & Responsibilities: - Expected to be an SME - Collaborate and manage the team to perform - Responsible for team decisions - Engage with multiple teams and contribute on key decisions - Provide solutions to problems for their immediate team and across multiple teams - Lead the application development process - Ensure effective communication within the team and stakeholders Professional & Technical Skills: - Must To Have Skills: Proficiency in Informatica MDM - Strong understanding of data integration and data quality management - Experience in leading application development projects - Knowledge of data governance principles - Hands-on experience in configuring and customizing Informatica MDM solutions Additional Information: - The candidate should have a minimum of 5 years of experience in Informatica MDM - This position is based at our Gurugram office - A 15 years full-time education is required 15 years full time education

Position : Executive/Analyst/Specialist- OTC Global & India Operations Reports to : OTC Lead Grade / GJL : 1A/1B/2ª/2B Date : 21th May 2025 Position ID Replacement / New : New Responsibilities Reason : Cash Application Efficiently process daily cash receipts, including Cheque payments, ACH payments and on account payments. Research and resolve unidentified &Unapplied payments. Responsible for timely processing of customer deductions and payments through independent decision making Prepares daily and ad-hoc reporting within agreed SLAs Audit daily cash posting to reduce the team errors and support them to solve their queries and help to prepare RCA for quality purpose Dunning Letter, Legal Notice, Debtors Ageing Report Legal cases Selection, Legal Data Prepration, Legal Cheque collection from MDM team and writing, Follow up with RCM/Depot/HO, Filing Legal Case Insurance Claim - Monetary Claim and Active Cases (MIS submission to insurance company), Insurance Claim - Upload documents, Insurnace Claim - Final physical document submission, Insurance Claim - Follow up/ E mail Response Security deposit / Cr.balance refund - Closure of Customer Channel Finance / Monthly Dr note Overdue Interest Knocking off Experience Qualifications : Well versed with Project Management Methodologies, Strong Communication Skills – Written & Oral, Minimum Qualification requirement – B. Com Competency Order to Cash SAP Reconciliation Communication Skills Cash Application MS Excel - Advance Dunning Account receivable Problem Solving Stakeholders Budget Management : Department Heads, Regional Heads &Global Heads NA Team Size : 0 Individual Contributory Role

Summary The primary responsibility of the Process Manager-MD is to oversee the management and governance of master data, ensuring its accuracy, consistency, and integrity in close alignment with master data GPOs. He/she needs to collaborate with various departments to develop data management strategies and resolve data quality issues. Additionally, they will mentor a team of data professionals and contribute to the development of data standards and best practices. About The Role Key Responsibility: Responsible for identifying the gaps and support optimization processes in collaboration with Global Business Process owner, other Global and Local Operations teams. Support related domain GBPO and Operational business for assessing, prioritizing, process change/enhancement requests to the related business domain. Support preparation of proper business case and user requirement to trigger decisions on incorporation into the standards or for single non-standard solutions to be accepted. Drive for the Process ownership implementation according to the standards for the Supply Chain ensuring responsibilities are cascaded appropriately within the organization establishing a network of process experts and sharing best practices. Ensure together with Global Operation the business processes and data are simplified and standardized into template solutions for implementation into standardized ERP and non-ERP solutions according to LDC program directions & guidelines Support to LDC and other global projects to ensure process standardization within the network; in alignment with GBPO . Link between GBPO, Operations Business (Super user, Business Champions)) and IT to ensure effective monitoring of processes/interface implementation within LDC program and act as a “translator” amongst IT and operation business to ensure smooth implementation of interfaces. Ensure with GBPO (when applicable) that process and data standards are maximizing the standard and are in compliance to the internal and external regulations. Ensure with GBPO (when applicable) adherence to the process standards in the ongoing business throughout an effective monitoring of process effectiveness and compliance Ensure with GBPO (when applicable) that the Key Indicators to assess Master Data and Life Cycle process effectiveness are set and they are consistently monitored along the process structure. Support the Supply Chain function to deliver productivity targets provided through standardized processes and data . Support to local and global organizations in terms of SOPs/WI, training material and organize/execute the training if requested . Initiate and ensure implementation of system process improvement proposals coming from own ideas, program updates with new functionality, sites, countries, excellence, or any other source. Responsible for preparing business cases to define and decide on changes to ensure efficiency, effectiveness and compliance for the data and process standards and lead the related business transformation activities. Essential Requirement 10+ years’ experience in a managerial role within Technical Operations for large multi-national organizations in the pharmaceutical / healthcare business Thought leader in the design of Master Data management within ERP systems – specifically SAP. Broad understanding of Supply Chain processes within the pharmaceutical industry. Detailed know-how in SAP functionalities and Master Data management including (but not limited) Master Data Maintenance. Experienced leader in a matrix environment – able to mobilize, lead and influence the user community around the world. Detailed and specific knowledge of Master Data Maintenance, Data analysis, in terms of availability, accuracy and consistency, and alignment across locations and systems including functional expertise (quality, asset management, planning, procurement) Strong leadership skills in motivating team members, managing stakeholders and engaging peers. Excellence in global program and project management. Embraces empowerment and has a strong influencing skill as well as ability to achieve results in a collaborative way. Strong leader, to bring innovative ideas to fruition and drive process adherence through competency, dedication and ability to motivate. Ability to drive for results and meet program and project deadlines. Why Novartis: Helping people with disease and their families takes more than innovative science. It takes a community of smart, passionate people like you. Collaborating, supporting and inspiring each other. Combining to achieve breakthroughs that change patients’ lives. Ready to create a brighter future together? https://www.novartis.com/about/strategy/people-and-culture Join our Novartis Network: Not the right Novartis role for you? Sign up to our talent community to stay connected and learn about suitable career opportunities as soon as they come up: https://talentnetwork.novartis.com/network Benefits and Rewards: Read our handbook to learn about all the ways we’ll help you thrive personally and professionally: https://www.novartis.com/careers/benefits-rewards

With more than 45,000 employees and partners worldwide, the Customer Experience and Success (CE&S) organization is on a mission to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft’s products and services, ignited by our people and culture. We drive cross-company alignment and execution, ensuring that we consistently exceed customers’ expectations in every interaction, whether in-product, digital, or human-centered. CE&S is responsible for all up services across the company, including consulting, customer success, and support across Microsoft’s portfolio of solutions and products. Join CE&S and help us accelerate AI transformation for our customers and the world. Within CE&S, the Customer Service & Support (CSS) organization builds trust and confidence for every person and organization through delivering a seamless support experience. In CSS, we are powered by Microsoft’s AI technology to help consumers, businesses, partners, and more, resolve their issues quickly and securely, helping prevent future problems from occurring and achieving more from their Microsoft investment. In the Customer Service & Support (CSS) team we are looking for people with a passion for delivering customer success. As a Technical Support Engineer, you will own, troubleshoot and solve customer technical issues. This opportunity will allow you to accelerate your career growth, hone your problem-solving, collaboration and research skills, and develop your technical proficiency. This role is flexible in that you can work up to 50% from home. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Responsibilities Role Deliver high-quality customer and partner experience (CPE) through timely response and resolution. Collaborate with global peers, stake holders, account managers, product group to resolve the customer’s issue in the most efficient way. Achieve career growth and professional development through individual and team readiness. Contribute to the efficiency and effectiveness of the business through excellence in execution. Contribute to Microsoft’s objective of growing market share across solutions, workloads, platforms and products. Works closely with the product team on some of the technical design issue and product changes. Represent Microsoft as a trusted advisor to Microsoft customers. Drive some of the team/cluster level projects to improve CPE. R onsibilities Represent Microsoft and communicate with corporate customers via telephone, written correspondence, or electronic service regarding technically complex escalated problems identified in Microsoft software products and manage relationships with those customers. Manage not only the technically complex problems, but also politically charged situations requiring the highest level of customer skill. Receive escalated, technically complex mission critical or politically hot customer issues, and maintain ownership of issue until resolved completely. Solve highly complex level of escalated problems, involving broad, in-depth product knowledge or in-depth product specialty; may include support of additional product line. Use advanced troubleshooting skills to analyze problems and workout solutions to meet customer needs; may involve writing code/scripts. Individual and Team Readiness Lead triage meetings to share knowledge with other engineers and develop customer solutions efficiently. Act as technical lead, mentor, and role model for a team of engineers; provide direction to others, review solutions and articles, mentoring existing & aspiring Tech leads. Write complex technical articles and sample programs for knowledge base. Partner with Managers on succession planning for Technical Leads for the business on a need basis. Knowledge Sharing Contribution Conduct regular technical triages and case reviews. Consult, collaborate and take escalations when necessary. Lead cross-technology virtual efforts with the product team to assess future needs. Drive the development and management of content for the team. Maintain strong working knowledge of pre-release products and take ownership for product improvement in key product areas. Effective Communication Manage customer escalations and recognize when to solicit additional help. Participate in highest-level technical discussions with product team to resolve product issues and represent customer segments. Focus is on future need. Demonstrate ability to recover from dissatisfied-customer situations in collaboration with the team manager. Utilize effective verbal/written skills to communicate with customers and peers. Makes effective technical presentations Willing to work in any shift as per business need. Qualifications 3-9 years of experience. Foundational concepts of all Office products across all platforms - Windows, Mac and iOS. Operating Systems Concepts - Active Directory, Security, Performance Networking concepts - DNS, protocols, Devices Windows Architecture - Exception Handling, Memory Management concepts .NET basic concepts, Web architecture, IIS concepts and configuration Tools - Netmon, Perfmon, Process Monitor, DebugDiag, Process Explorer, VMMap, Fiddler and Charles Advanced troubleshooting skills Concept of MDM and troubleshooting application hang issues on mobile devices Qualifications Language Qualification English Language: fluent in reading, writing and speaking. Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

With more than 45,000 employees and partners worldwide, the Customer Experience and Success (CE&S) organization is on a mission to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft’s products and services, ignited by our people and culture. We drive cross-company alignment and execution, ensuring that we consistently exceed customers’ expectations in every interaction, whether in-product, digital, or human-centered. CE&S is responsible for all up services across the company, including consulting, customer success, and support across Microsoft’s portfolio of solutions and products. Join CE&S and help us accelerate AI transformation for our customers and the world. Within CE&S, the Customer Service & Support (CSS) organization builds trust and confidence for every person and organization through delivering a seamless support experience. In CSS, we are powered by Microsoft’s AI technology to help consumers, businesses, partners, and more, resolve their issues quickly and securely, helping prevent future problems from occurring and achieving more from their Microsoft investment. In the Customer Service & Support (CSS) team we are looking for people with a passion for delivering customer success. As a Senior Technical Support Engineer, you will own, troubleshoot and solve complex customer technical issues. This opportunity will allow you to accelerate your career growth, hone your problem-solving, collaboration and research skills, and deepen your technical proficiency. This role is flexible in that you can work up to 50% from home. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Responsibilities The Role Deliver high-quality customer and partner experience (CPE) through timely response and resolution. Collaborate with global peers, stake holders, account managers, product group to resolve the customer’s issue in the most efficient way. Achieve career growth and professional development through individual and team readiness. Contribute to the efficiency and effectiveness of the business through excellence in execution. Contribute to Microsoft’s objective of growing market share across solutions, workloads, platforms and products. Works closely with the product team on some of the technical design issue and product changes. Represent Microsoft as a trusted advisor to Microsoft customers. Drive some of the team/cluster level projects to improve CPE Responsibilities Represent Microsoft and communicate with corporate customers via telephone, written correspondence, or electronic service regarding technically complex escalated problems identified in Microsoft software products and manage relationships with those customers. Manage not only the technically complex problems, but also politically charged situations requiring the highest level of customer skill. Receive escalated, technically complex mission critical or politically hot customer issues, and maintain ownership of issue until resolved completely. Solve highly complex level of escalated problems, involving broad, in-depth product knowledge or in-depth product specialty; may include support of additional product line. Use advanced troubleshooting skills to analyze problems and workout solutions to meet customer needs; may involve writing code/scripts. Individual and Team Readiness Lead triage meetings to share knowledge with other engineers and develop customer solutions efficiently. Act as technical lead, mentor, and role model for a team of engineers; provide direction to others, review solutions and articles, mentoring existing & aspiring Tech leads. Write complex technical articles and sample programs for knowledge base. Partner with Managers on succession planning for Technical Leads for the business on a need basis. Knowledge Sharing Contribution Conduct regular technical triages and case reviews. Consult, collaborate and take escalations when necessary. Lead cross-technology virtual efforts with the product team to assess future needs. Drive the development and management of content for the team. Maintain strong working knowledge of pre-release products and take ownership for product improvement in key product areas. Effective Communication Manage customer escalations and recognize when to solicit additional help. Participate in highest-level technical discussions with product team to resolve product issues and represent customer segments. Focus is on future need. Demonstrate ability to recover from dissatisfied-customer situations in collaboration with the team manager. Utilize effective verbal/written skills to communicate with customers and peers. Makes effective technical presentations Willing to work in any shift as per business need. Qualifications 9-15 years of experience. Foundational concepts of all Office products across all platforms - Windows, Mac and iOS. Operating Systems Concepts - Active Directory, Security, Performance Networking concepts - DNS, protocols, Devices Windows Architecture - Exception Handling, Memory Management concepts .NET basic concepts, Web architecture, IIS concepts and configuration Tools - Netmon, Perfmon, Process Monitor, DebugDiag, Process Explorer, VMMap, Fiddler and Charles Advanced troubleshooting skills Concept of MDM and troubleshooting application hang issues on mobile devices Qualifications Language Qualification English Language: fluent in reading, writing and speaking. Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

Position - Global Product Master Data Specialist Location - Electronic city, Bangalore Qualification - BE Mech Experience : 3-6 years of experience . Preferred candidates from the Bangalore Location. Purpose of the Job/Job Mission Complete PMD tasks in CS Quotations from 10 locations worldwide and maintain Global Product Master Data. Essential Functions Complete PMD tasks according to actual CS PMD Process (MRP Type, Weight, Dimensions, Delivery Time & Origin, CTN, Stackable) in SAP ERP Process Intercompany Order requests for Switzerland & Germany. Keep the database reliable and up to date in worldwide perspective Manage the information flow between different departments (Supply Chain, Manufacturing, 2nd level Technical Advisory, Quotation Engineers, ITP etc.) Support SAS in master data-related questions and tasks Knowledge, Skills and Abilities Analytical thinker Understanding of technical mechanical topics Interest in mechanical knowledge (machines and spare/wear parts) Experience with data administration Ability to concentrate and to work under time pressure Proficiency in English Good communication skills Good knowledge of MS Office package Collaborative and positive mindset Systematic and accurate working Good interpersonal and teamwork skills Customer focus Sowmya Samvith Technologies 9844188855

Project Role : Application Lead Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills : Informatica MDM Good to have skills : NA Minimum 12 Year(s) Of Experience Is Required Educational Qualification : 15 years full time education Summary: As an Application Lead, you will lead the effort to design, build, and configure applications, acting as the primary point of contact. Your typical day will involve collaborating with various teams to ensure that application requirements are met, overseeing the development process, and providing guidance to team members. You will also engage in problem-solving activities, ensuring that solutions are effectively implemented across multiple teams, while maintaining a focus on quality and efficiency in application delivery. Roles & Responsibilities: - Expected to be an SME. - Collaborate and manage the team to perform. - Responsible for team decisions. - Engage with multiple teams and contribute on key decisions. - Expected to provide solutions to problems that apply across multiple teams. - Facilitate knowledge sharing sessions to enhance team capabilities. - Monitor project progress and ensure alignment with strategic goals. Professional & Technical Skills: - Must To Have Skills: Proficiency in Informatica MDM. - Strong understanding of data integration and management processes. - Experience with data quality and governance frameworks. - Familiarity with ETL processes and data warehousing concepts. - Ability to troubleshoot and resolve application-related issues. Additional Information: - The candidate should have minimum 12 years of experience in Informatica MDM. - This position is based at our Kolkata office. - A 15 years full time education is required.

Meaningful Work From Day One The Global MDM Analyst APAC updates and maintains master data in SAP (vendor, customer, GL). They ensure data accuracy, test new system features, understand end-to-end master data processes, and use this knowledge to design and monitor solutions. They also provide business process, system support, and data quality governance for master data, ensuring efficient processes and consistent data flows. What You Can Expect Helps develop and implement the use of global standard automated workflows to regulate the change, creation, extension and extinction process for vendor, customer and GL master data. Serves in oversight/gatekeeper capacity for review of APAC master data requests ensuring complete standardization so that only approved and accurate data is updated and maintained. Conducts testing and system validation to troubleshoot issues related to master data management and systems. Helps identify and implement process improvements and automation in relation to vendor, customer and GL master data processes. Actively oversees standardized and complete vendor and customer master data pertaining to Route To Consumer market initiatives in the APAC region. Recommends ways to strengthen data integrity, quality and availability across the enterprise. Provides training and support on master data processes to local market users. Maintains professional and effective communication with internal and external customers and stakeholders. Ensures appropriate documentation for all key data processes and local country requirements. Periodically audits and cleans up vendors, customer and GL master data to ensure information is current, complete and accurate across functions and divisions. Proactively ensures master data components meet evolving business and local country requirements. What You Bring To The Table Education: Bachelor’s degree in accounting, Business, Finance or a related area or experience equivalent in lieu of degree Experience: 1+ years of business experience with a financial/accounting focus Superior attention to detail with top-notch accuracy Self-motivated to work independently and manage multiple projects within deadlines Proficiency with related enterprise tools: Coupa, Concur, Workday, Salesforce, and/or Google Proficiency in English (spoken and written) Experience in Master Data based roles and tools What Makes You Unique Proficiency in additional languages Experience in Master Data based roles and tools Who We Are We believe great people build great brands. And we know there is Nothing Better in the Market than a career at Brown-Forman. Being a part of Brown-Forman means you will grow both personally and professionally. You will have the opportunity to solve problems, seize opportunities, and generate bold ideas. You will belong to a place where teamwork matters and where you are encouraged to bring your best self to work. What We Offer Total Rewards at Brown-Forman is designed to engage our people to ensure sustainable and profitable growth for generations to come. As a premium spirits company, we offer equitable pay structures for individual and company performance alongside premium employee experience. We offer a range of premium benefits that reflect our company values and meet the needs of our diverse workforce. \ #jackdaniels Brown-Forman Corporation is committed to equality of opportunity in all aspects of employment. It is the policy of Brown-Forman Corporation to provide full and equal employment opportunities to all employees and potential employees without regard to race, color, religion, national or ethnic origin, veteran status, age, gender, gender identity or expression, sexual orientation, genetic information, physical or mental disability or any other legally protected status. Business Area: Global Finance Function: Finance - GBS City Gurgaon State: Haryana Country: IND Req ID: JR-00009013

Job Summary We are seeking a Senior Process Executive - CHD with 1 to 2 years of experience to join our team. The ideal candidate will have expertise in SAP MDM WORKFLOW and SAP MDM Catalogue along with domain experience in Item Management and Vendor Management within the retail sector. This hybrid role requires night shift availability and proficiency in English. Responsibilities Manage and oversee SAP MDM WORKFLOW processes to ensure data integrity and efficiency. Maintain and update SAP MDM Catalogue to support accurate and up-to-date information. Coordinate with vendors to ensure seamless Vendor Management processes. Handle Item Management tasks to ensure accurate inventory and product data. Provide support and troubleshooting for SAP MDM related issues. Collaborate with cross-functional teams to streamline data management processes. Ensure compliance with company policies and industry standards in all data management activities. Conduct regular audits to maintain data accuracy and integrity. Develop and implement process improvements to enhance data management efficiency. Train and support team members on SAP MDM processes and best practices. Monitor and report on key performance indicators related to data management. Assist in the development of documentation and training materials for data management processes. Communicate effectively with stakeholders to ensure alignment on data management objectives. Qualifications Must have experience with SAP MDM WORKFLOW and SAP MDM Catalogue. Should have domain experience in Item Management and Vendor Management within the retail sector. Must be proficient in English (Read/Write Speak). Should have strong analytical and problem-solving skills. Must be detail-oriented with a focus on data accuracy. Should have the ability to work independently and as part of a team. Must be able to work night shifts in a hybrid work model. Should have excellent communication and interpersonal skills. Must be able to manage multiple tasks and priorities effectively. Should have experience in process improvement and optimization. Must be able to train and support team members. Should have strong organizational skills. Must be able to conduct regular audits and ensure compliance with standards. Certifications Required SAP MDM Certification Vendor Management Certification

With more than 45,000 employees and partners worldwide, the Customer Experience and Success (CE&S) organization is on a mission to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft’s products and services, ignited by our people and culture. We drive cross-company alignment and execution, ensuring that we consistently exceed customers’ expectations in every interaction, whether in-product, digital, or human-centered. CE&S is responsible for all up services across the company, including consulting, customer success, and support across Microsoft’s portfolio of solutions and products. Join CE&S and help us accelerate AI transformation for our customers and the world. Within CE&S, the Customer Service & Support (CSS) organization builds trust and confidence for every person and organization through delivering a seamless support experience. In CSS, we are powered by Microsoft’s AI technology to help consumers, businesses, partners, and more, resolve their issues quickly and securely, helping prevent future problems from occurring and achieving more from their Microsoft investment. In the Customer Service & Support (CSS) team we are looking for people with a passion for delivering customer success. As a Senior Technical Support Engineer, you will own, troubleshoot and solve complex customer technical issues. This opportunity will allow you to accelerate your career growth, hone your problem-solving, collaboration and research skills, and deepen your technical proficiency. This role is flexible in that you can work up to 50% from home. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Responsibilities Response and Resolution: You own, investigate, and solve complex customer technical issues and act as an advisor to the customer, collaborating within and across teams and leveraging troubleshooting tools and practices. Readiness: You lead in building communities with peer delivery roles and share your knowledge through readiness programs, technical coaching and mentoring of others. You deepen your technical and professional proficiency to enable you to resolve complex customer issues, through training and readiness. Product/Process Improvement: You engage with Microsoft Engineering/ Supportability teams to investigate potential product defects and help develop automation techniques and diagnostic tools driving Microsoft product improvements. Qualifications Roles Deliver high-quality customer and partner experience (CPE) through timely response and resolution. Collaborate with global peers, stake holders, account managers, product group to resolve the customer’s issue in the most efficient way. Achieve career growth and professional development through individual and team readiness. Contribute to the efficiency and effectiveness of the business through excellence in execution. Contribute to Microsoft’s objective of growing market share across solutions, workloads, platforms and products. Works closely with the product team on some of the technical design issue and product changes. Represent Microsoft as a trusted advisor to Microsoft customers. Drive some of the team/cluster level projects to improve CPE. Responsibilities Represent Microsoft and communicate with corporate customers via telephone, written correspondence, or electronic service regarding technically complex escalated problems identified in Microsoft software products and manage relationships with those customers. Manage not only the technically complex problems, but also politically charged situations requiring the highest level of customer skill. Receive escalated, technically complex mission critical or politically hot customer issues, and maintain ownership of issue until resolved completely. Solve highly complex level of escalated problems, involving broad, in-depth product knowledge or in-depth product specialty; may include support of additional product line. Use advanced troubleshooting skills to analyze problems and workout solutions to meet customer needs; may involve writing code/scripts. Individual and Team Readiness Lead triage meetings to share knowledge with other engineers and develop customer solutions efficiently. Act as technical lead, mentor, and role model for a team of engineers; provide direction to others, review solutions and articles, mentoring existing & aspiring Tech leads. Write complex technical articles and sample programs for knowledge base. Partner with Managers on succession planning for Technical Leads for the business on a need basis. Knowledge Sharing Contribution Conduct regular technical triages and case reviews. Consult, collaborate and take escalations when necessary. Lead cross-technology virtual efforts with the product team to assess future needs. Drive the development and management of content for the team. Maintain strong working knowledge of pre-release products and take ownership for product improvement in key product areas. Effective Communication Manage customer escalations and recognize when to solicit additional help. Participate in highest-level technical discussions with product team to resolve product issues and represent customer segments. Focus is on future need. Demonstrate ability to recover from dissatisfied-customer situations in collaboration with the team manager. Utilize effective verbal/written skills to communicate with customers and peers. Makes effective technical presentations Willing to work in any shift as per business need. Qualifications 5+ years of experience. Foundational concepts of all Office products across all platforms - Windows, Mac and iOS. Operating Systems Concepts - Active Directory, Security, Performance Networking concepts - DNS, protocols, Devices Windows Architecture - Exception Handling, Memory Management concepts NET basic concepts, Web architecture, IIS concepts and configuration Tools - Netmon, Perfmon, Process Monitor, DebugDiag, Process Explorer, VMMap, Fiddler and Charles Advanced troubleshooting skills Concept of MDM and troubleshooting application hang issues on mobile devices Language Qualification English Language: fluent in reading, writing and speaking. Location: Bangalore / Hyderabad / Noida Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.