212 Mcse Jobs - Page 8

Greetings from Global Healthcare!! Hiring Senior Manager - IT at Velachery (Chennai) location JOB DETAILS Position: Senior Manager - IT Location: Velachery (Chennai) Job type: Permanent Work mode: Work From Office Salary: Best in Industry JOB RESPONSIBILITIES 1. Network Infrastructure Management : Design, implement, and maintain the organization's network infrastructure to meet performance, scalability, and security requirements. Ensure network availability and reliability through proactive monitoring and regular maintenance. Plan and execute network upgrades and expansion projects as needed. 2. Team Leadership : Recruit, train, and manage a team of network engineers and support staff. Provide mentorship, guidance, and performance evaluations to team members. Foster a collaborative and productive work environment 3. Strategic Planning : Develop and execute a strategic roadmap for the organization's network infrastructure. Align network initiatives with the company's business goals and objectives. Stay updated on industry trends and emerging technologies to make informed recommendations. 4. Security and Compliance : Implement and enforce network security policies and best practices. Ensure compliance with regulatory requirements and industry standards. Monitor network traffic for security threats and take appropriate measures to mitigate risks. 5. Vendor Management : Manage relationships with network hardware and software vendors. Negotiate contracts and service-level agreements. Evaluate and recommend new technologies and solutions. 6. Budget Management : Develop and manage the network support budget, including capital and operational expenses. Control costs while ensuring the network remains efficient and effective. 7. Documentation : Maintain accurate and up-to-date network documentation, including diagrams, configurations, and procedures. Ensure that team members follow documentation best practices. Required Candidate profile Must hold any once certification : FMSO Roles, AWS & Azure. Desired candidate profile Education: Bachelor's Degree in Information Technology / Computer Science Experience: Minimum of 12+ years in network support and administration Strong knowledge of networking protocols, hardware, and software (e.g., FortiGate, Palo Alto, etc.). Strong knowledge of SIEM and VA. Relevant certifications (e.g., CCNA, CCNP, CCIE) are highly desirable. Proven experience in team leadership and management. Excellent communication, problem-solving, and project management skills. Interested candidate contact or share your updated resume to 8925808597 [Whatsapp] Regards Kayal HR 8925808597

Manage connectivity at exchanges' colocation and troubleshoot any performance issues. Respond to incidents and troubleshoot issues related to trading tools, infrastructure, application performance, and network connectivity.

JOB DESCRIPTION : - Windows Active Directory Note: - Only Night Shifts. Shift Time :- 5.30 PM to 3.30 AM and 9.30 PM to 6.30 AM. Job Description Standard for all Tracks • The ideal candidate for the Support Engineer role should have over 9 years of experience in Windows Active Directory, including customer-facing or customer support roles. • They should possess good communication skills and be flexible to work in shifts, following the US holiday calendar, with the majority of work time being in the EST time zone. • Soft skills are essential, including leadership to handle technically challenging and politically sensitive customer situations. • The candidate should have strong communication skills, with excellent spoken and written English, and the ability to gather information quickly, explain customer responsibilities, communicate next steps and status, and inspire confidence. • The successful Support Engineer should have the drive and intellectual horsepower to resolve difficult customer issues, providing support through telephone, email, and chat services. • Demonstrable troubleshooting skills and the ability to collaborate with cross-teamsare also required. • Team Handling Experience must Active Directory: • Domain Controller promotion and restore. • Group Policy, design, management and troubleshooting. • AD Replication, Site, Sitelinks, and Bridgehead Servers • Active Directory Authentication, Kerberos and NTLM • Active Directory Domain Trust, Trust Types • Account Lockout, event ID validation and troubleshooting. • User Profile, Types of Profiles, and troubleshooting • Windows Time, configuration, and troubleshooting • Public key infrastructure (PKI), CA hierarchy, Configuration, design, and troubleshooting • Active Directory Performance, DC high memory, CPU and crash troubleshooting • DNS Server management including DNS zone migration, design, and configuration • •DHCP Server management and IP address management • FSMO Roles functionality of them. • Difference between GPupdate gpupdate /force • Sysvol folder how is it replicated. • Group policy operational logs, gpsvc logs. • AD replication, bridgehead server, intersite and intra site replication. • Authentication in AD(Kerberos 3 phase ticketing, NTLM) delegation in Kerberos and types.

Job Title: Technical Support Engineer( Unified Communication) Location: Bangalore Experience: 3-8 Years Job Description: We are seeking a Technical Support Engineer (Tier 2/3) with experience in Unified Communications (UC), SIP, VoIP, and Contact Center solutions. The ideal candidate will be responsible for handling escalated technical issues, troubleshooting complex problems, and providing expert-level support to enterprise customers and partners. Key Responsibilities: Escalation Handling: Provide Tier 2/3 support for UC and Contact Center solutions, assisting Tier 2 engineers with advanced troubleshooting. Technical Troubleshooting: Diagnose and resolve complex issues related to SIP, RTP, VoIP, UC applications, and call routing. Packet Analysis & Debugging: Utilize tools like Wireshark, SIP tracing, and logs analysis to identify and resolve technical problems. Lab Replication: Reproduce customer issues in a test environment to validate solutions and escalate to R&D if necessary. Customer Interaction: Engage partners on escalated cases, providing clear technical resolutions. Documentation & Knowledge Sharing: Contribute to internal knowledge bases, write technical articles, and mentor junior engineers. Collaboration: Work closely with cross-functional teams, including development, product management, and global support teams, to drive issue resolution. Process Adherence Maintaining KPI s and desired SLA s Shift Open for 24x7 shift work . Required Skills: 5 7 years of experience in technical support or engineering roles within the Unified Communications or Contact Center domain. Strong understanding of SIP, RTP, VoIP, SBCs, and telephony protocols. Hands-on experience with Unified Communications platforms (Cisco, Avaya, Microsoft Teams, Zoom, or equivalent). Familiarity with VoIP troubleshooting tools (Wireshark, SIP logs, syslogs, etc.). Good knowledge of Linux, Windows Server environments, networking (TCP/IP, DNS, firewalls), and cloud-based UC deployments. Exposure to Contact Center solutions (Genesys, Avaya, Cisco UCCE, NICE, etc.) is a plus. Preferred Qualifications: Certifications like CCNA/CCNP/CCVP Collaboration, ACIS/ACSS (Avaya), MCSE (Microsoft Teams), or equivalent are a plus. Experience working with PBX systems, SIP trunks, and voice gateways. Knowledge of APIs, integrations, or automation in UC environments is beneficial.

D-Link India Limited, Bengaluru is looking to hire technically skilled Network Pre-Sales Technical Engineer / Solution consultant (Intern / Trainee) at Bengaluru Location, to support our sales team in designing and presenting cutting-edge network solutions. You will act as a Pre-sales consultant (Intern/Trainee) to our customers / system integration partners and work with the regional (Bengaluru) Enterprise Sales Team, SMB Team and help D-Link in promoting Switching, Wireless LAN, Structured Cabling solutions. Role & Key Responsibilities Provide Pre-sales technical support to the Enterprise Sales team, Partners & Customers in On-Site Surveys, Solution Design, documentation, preparation, and validation of BoQs Collaborate with sales teams to understand customer requirements and provide tailored network solutions. Guide & Assist in Proof of Concept, Demos, Interoperability Tests & trials at sites Conduct regular Trainings/Webinars for partners and customers Work with Sales Team to respond to Tender RFP/RFQs Stay up-to-date on industry trends, competitive landscape, and emerging technologies Support Partners / Customers in Pre-installation planning, deployment, configuration & troubleshooting Qualifications BE / B. Tech in Electronics / Computer Science / IT technical degree required Network Industry Certification preferred (CCNA / CCNP Preferred ) A minimum knowledge of L2/L3 networking & Wireless LAN (Wi-Fi 6/ 7) Knowledge of routing and switching including L2/L3 protocols Good Communication, Presentation skills & MS Office knowledge Fluency in English, Hindi & Kannada languages Location Bengaluru, Karnataka Should be willing to travel in Karnataka based on project needs Reporting to : Regional Technical Manager and Sr. VP, Solution Consulting Job Types: Trainee / Intern. Can be extended based on the performance. Schedule: Day shift Monday to Friday Weekend availability

Key Skills: Cloud Migration, Desktop Application, IT Infrastructure, Troubleshooting, MCSE, ITIL. Roles and Responsibilities: Manage IT server operations for the Hyderabad site and support operations from Pune. Lead incident and problem management for the server domain, ensuring SLAs are met. Act as the primary point of contact for all Hyderabad-based server platform business support activities, coordinating with business units, vendors, and IT teams in India and the US. Monitor overall server platform performance, ensuring accountability for identifying and escalating problems. Provide technical guidance and collaborate with vendors and system support units to resolve complex server-related issues. Serve as an L3 escalation point for end-user computing issues (hardware/software). Administer and troubleshoot Active Directory configuration and routine server tasks. Coordinate with the core team for antivirus, DC, DNS, and DHCP-related activities. Understand and support MS Exchange-based messaging architecture. Provide hands-on support for: Storage systems (Dell EMC NAS, SAN) Backup solutions (e.g., Rubrik) Virtual environments (VMware) Server hardware and RAID configuration SQL Database clustering Document and manage all changes and problems, ensuring production is not impacted. Handle budgeting tasks, monthly accruals, and SLA definitions with business stakeholders. Coordinate Blackberry/smart device configurations with global IT teams. Create and maintain ISO 27001 and ISO 20000 documentation. Address Citrix and Azure VDI-related issues and support environments. Act as SPOC for internal/external audits and ensure audit compliance. Collaborate with IT procurement teams to manage server platform-related purchases. Conduct monthly/quarterly vendor performance reviews. Experience Requirement: 6-7 years of total IT infrastructure experience. 3-4 years of experience specifically in BPO/ITES environments. Hands-on experience with server operations, virtualization (VMware), storage, backup systems, and server hardware management. Exposure to ISO documentation practices and audit processes. Willingness to work in shifts aligned with US/India business hours. Education: Any Post Graduation, Any Graduation

Level L2 Communication Good Email Good Experience Range 5-7 Years Required Skills Set Very Good Communication skill, Fluent in English,Very good skill in MS Excel, PPT, word,Ensure Daily Operations managed with excellence like call response TAT, quality of response by Helpdesk Agents, Ticket logging quality monitoring and improving, plan and prioritize calls based on criticality, assuring IMAC filled for all the case etc. , Assure No misbehave with users by team, regular audit of IVR calls and share the reports, Prepare and provide daily, weekly and Monthly MIS, Ensure tickets are closed within the given SLA.Team Leader must have excellent communication skills, soft skills, To ensure for proper hand over / take over process at the time of any of his team member joins / leaves Havells, Participate in Major Incident and problem management, Must resolve escalated calls informed by centralized helpdesk and resident engineer, as the same time responsible to make sure engineer are able to resolve calls Salary Range 25000-30000 Qualification Graduation, Certification Any Technical Certificate (e.g. Hardware Networking Course, Computer course, MCSE, CCNA) Technical Question Can you describe your leadership style and how you have successfully managed a service desk team in the past? How do you handle performance evaluations and provide constructive feedback to team members? What strategies do you use to motivate and engage your team, especially during peak times or challenging projects? How do you prioritize and delegate tasks to ensure your team meets its goals and service level agreements (SLAs)? Can you provide an example of a time when you had to resolve a conflict within your team? How did you handle it? What is your experience with the tools and technologies commonly used in a service desk environment, such as ITSM platforms (e.g., ServiceNow, JIRA)? Can you describe a particularly challenging technical issue you helped resolve? What was the issue and what steps did you take to solve it? How do you stay updated with the latest trends and technologies in IT service management? What is your approach to ensuring your team follows best practices in cybersecurity and data protection? How do you ensure your team provides excellent customer service, even under high-pressure situations? Can you give an example of a time when you had to handle a difficult or dissatisfied customer? How did you resolve the situation? What methods do you use to monitor and improve the quality of service provided by your team? How do you communicate complex technical issues to non-technical stakeholders or end-users? How do you approach troubleshooting and resolving recurring issues reported by end-users? Can you explain a process you have implemented that improved the efficiency of the service desk? What is your process for prioritizing incidents and service requests? How do you ensure that your team members are continuously developing their skills and knowledge? Can you describe a training program or initiative you ve implemented to improve your team s performance? How do you handle onboarding new service desk team members? What key performance indicators (KPIs) do you monitor to assess the effectiveness of the service desk? Can you provide an example of how you used data and metrics to improve service desk performance? A critical system is down, and multiple users are affected. How would you manage the situation and communicate with stakeholders? A team member consistently fails to meet performance expectations. How would you address this issue? You receive a high-priority request from an executive that conflicts with current team workload. How do you handle the prioritization? An important software update is scheduled, and you anticipate a surge in service requests. How would you prepare your team? What is your vision for the service desk, and how do you plan to achieve it? How do you ensure the service desk aligns with the overall goals and strategy of the organization? Can you describe a time when you had to drive a significant change or improvement in your service desk? What was your approach and the result?

Its fun to work at a company where people truly believe in what they are doing! Job Description: Job Summary: The role involves providing voice and email support for IT Helpdesk tickets, resolving issues within SLA, and escalating problems as necessary. Key responsibilities include maintaining SLA, deploying and maintaining desktops/laptops, ensuring end-user devices are up-to-date with antivirus, maintaining IT asset inventory, managing user accounts, and following ITIL processes.. Essential Job Responsibilities: Provide first-level support for IT Helpdesk tickets, resolving within SLA. Maintain a 98.9% SLA in resolving incidents. Build, deploy, and maintain desktops/laptops with required software. Ensure end-user computing devices are up-to-date with antivirus and run weekly scans. Maintain and update IT asset inventory. Manage onboarding and offboarding user accounts. Follow ITIL processes and procedures. Maintain access control biometric and DVR systems. Qualifications & Characteristics: Preferred degree in Computer Science (B.Tech, B.Sc.). Professional Certifications (MCP, MCSE, CCNA). 5 years of relevant experience in an IT ServiceDesk role. Experience supporting and maintaining IT desktop infrastructure for a minimum of 400 users. Strong knowledge of Windows 8/10 and Windows Server 2008/2012. Experience in managing user accounts and distribution groups in AD, Exchange, and O365. Strong networking troubleshooting skills (LAN/WAN/Wi-Fi) and VPN client connectivity. Experience in managing and troubleshooting Outlook client and server issues. Understanding of antivirus, spyware, and malware detection and prevention. Knowledge of DNS, DHCP, File server, and print server. Experience in maintaining software/hardware inventory. Excellent troubleshooting skills in software and hardware installations and configurations. Proficient in managing Windows 8.1/10, AD accounts and groups, MS Office 2013/2016/O365, McAfee, ticketing systems (ServiceNow), and hardware knowledge of laptops and desktops. Understanding of LAN/Wi-Fi/WAN, DNS, DHCP, file and print server, and Office 365. Certifications such as MCSE/MCSA. Excellent written and spoken English skills. Good understanding and working experience with ITIL processes and procedures. Quick learner, self-motivated, and a good team player. Flexible to work in rotational night shifts. If you like wild growth and working with happy, enthusiastic over-achievers, youll enjoy your career with us!

Location - Hyderabad, India Department - Global Sales Level - Manager/ Experienced Professional Working Pattern - Work from office. Benefits - Benefits at Ideagen DEI - DEI strategy Salary - this will be discussed at the next stage of the process, if you do have any questions, please feel free to reach out! The Technical Sales Support role plays a crucial part in providing internal technical support by answering technical questions on RFP and other technical questionnaires. Additionally, this position is responsible for creating accurate technology responses approved by the company for reuse across the organization. Additionally, part of the role will involve supporting the development and operation of the AI based bid response system, Loopio, including testing, contribution to, and creation of, data libraries, and operational processes. Responsibilities Collaborate with sales, account managers, and renewal teams to support the revenue division by handling client questionnaires such as RFP, RFX, and Information Security. Focus on identifying and enhancing the capability of our AI Bid response tools to consistently provide accurate responses on the first attempt. Help to maintain the technical knowledge store and libraries, identify gaps, ensure that information is reviewed and up to date Be a Technology Interpreter , Translate technical questions, themes and concepts into a language non-technical team members can understand, act as a conduit for other technical teams in the process Own and maintain technical documentation that is used as part of the sales process and internal resource library Skills and Experience Comprehensive knowledge of networking principles, hosting, and cloud service providers like AWS and Azure Broad understanding of Cyber Operations Principles Broad understanding of Risk and Compliance A generalist s view of the following technical principles - Different architecture models, APIs, Authentication methods (SAML2, SSO etc), Impact of AI on the Risk and Compliance aspects of SaaS products Demonstrated ability to quickly grasp new technical concepts Eager to learn Analytical skills understanding the true intention behind the question being asked Excellent time management and prioritization to manage conflicting deadlines Strong Interpersonal and communication skills Strong organization skills Proven ability to work with all levels within a business Skilled in collaboration and a strong team player Excellent communicator, able to support sales teams on client facing calls Desirable Previous experience working within a technical presales role / technical bid response role Previous use or management of a AI Bid response tool Familiarity with proposals and tenders Good knowledge of AI technologies and their application Familiarity with highly regulated industries Familiarity with similar products (eQMS, Risk/Audit etc) Understanding of ISO27001 principles MCSE or similar certification About Ideagen Ideagen is the invisible force behind many things we rely on every day - from keeping airplanes soaring in the sky, to ensuring the food on our tables is safe, to helping doctors and nurses care for the sick. So, when you think of Ideagen, think of it as the silent teammate thats always working behind the scenes to help those people who make our lives safer and better. Everyday millions of people are kept safe using Ideagen software. We have offices all over the world including America, Australia, Malaysia and India with people doing lots of different and exciting jobs. What is next? If your application meets the requirements for this role, our Talent Acquisition team will be in touch to guide you through the next steps. To ensure a flexible and inclusive process, please let us know if you require any reasonable adjustments by contacting us at recruitment@ideagen.com. All matters will be treated with strict confidence. At Ideagen, we value the importance of work-life balance and welcome candidates seeking flexible or part-time working arrangements. If this is something you are interested in, please let us know during the application process. Enhance your career and make the world a safer place! #LI-FullTime

Required Skills Technology | Operating System|Handle all security vulnerabilities Technology | Operating System|Knowledge of RAIDS, Knowledge of Reboot process of Storage Arrays Technology | Operating System | Working knowledge on Clusters, NLBs, installation and advance troubleshooting Education Qualification : Any Graduate (Engineering / Science) Certification Mandatory / Desirable : Technology | MCSE / VCP / Nutanix NPP / AZ-104 Delivery Skills: 1. Troubleshooting and Management: WSUS, AV, DNS, related troubleshooting, GP Templates Creation, Adding or Removing of SPNS (Security Principle Names) OS Management - Windows server re-installation. Adding or Decommissioning domain, creating scripts for daily or weekly tasksy, OS Booting issues, Configuring page file for memory dump file collection, Turning and tweaking OS to get optimal performance 2. Restoration and other responsibilities: Work on resolution of complex or escalated issues from L2 engineer. Preparing RCA for major incidents and problem tickets. IIS Server changes, NLB Configuration, SSL Configuration and Management, Providing access to the sites, IIS Troubleshooting 3. Triage: Generally the L3 is the final level of escalation for all WintelandVMWare related issues. However in the event of an un-resolved incident which is taking longer than expected, the L3 eningeer is required to co-ordinate with the Data Center TDU COE team to get expert help and work towards the resolution of incidents. They will also engage and work with the respective TAC teams to resolve 4. Process Compliance: - Prepare RFCs and represent RFC in the change advisory board for approval of changes. Assign approved changes to L2 group to implement them - Conduct repeat incident analysis to identify proactive problem tickets and work on the premanent fix for the issues - Gather information from vendor, customer, analysis from the troubleshooting, resolution steps implemented etc. and update the tickets regularly, as per the defined process - Prepare a detailed report on the plan of action for the existing tickets for the next shift engineer - Followthrough and execute the various Escalation Matrix (Vendor , Internal and Customer defined) - Ensure tickets are closed post user/customer communication - Maintain inventory of Network equipments and links - Constantly track tickets for SLA adherence and escalate on deviations as defined in the process

Its fun to work at a company where people truly believe in what they are doing! Job Description: Job Summary: The role involves providing voice and email support for IT Helpdesk tickets, resolving issues within SLA, and escalating problems as necessary. Key responsibilities include maintaining SLA, deploying and maintaining desktops/laptops, ensuring end-user devices are up-to-date with antivirus, maintaining IT asset inventory, managing user accounts, and following ITIL processes.. Essential Job Responsibilities: Provide first-level support for IT Helpdesk tickets, resolving within SLA. Maintain a 98.9% SLA in resolving incidents. Build, deploy, and maintain desktops/laptops with required software. Ensure end-user computing devices are up-to-date with antivirus and run weekly scans. Maintain and update IT asset inventory. Manage onboarding and offboarding user accounts. Follow ITIL processes and procedures. Maintain access control biometric and DVR systems. Qualifications & Characteristics: Preferred degree in Computer Science (B.Tech, B.Sc.). Professional Certifications (MCP, MCSE, CCNA). 5 years of relevant experience in an IT ServiceDesk role. Experience supporting and maintaining IT desktop infrastructure for a minimum of 400 users. Strong knowledge of Windows 8/10 and Windows Server 2008/2012. Experience in managing user accounts and distribution groups in AD, Exchange, and O365. Strong networking troubleshooting skills (LAN/WAN/Wi-Fi) and VPN client connectivity. Experience in managing and troubleshooting Outlook client and server issues. Understanding of antivirus, spyware, and malware detection and prevention. Knowledge of DNS, DHCP, File server, and print server. Experience in maintaining software/hardware inventory. Excellent troubleshooting skills in software and hardware installations and configurations. Proficient in managing Windows 8.1/10, AD accounts and groups, MS Office 2013/2016/O365, McAfee, ticketing systems (ServiceNow), and hardware knowledge of laptops and desktops. Understanding of LAN/Wi-Fi/WAN, DNS, DHCP, file and print server, and Office 365. Certifications such as MCSE/MCSA. Excellent written and spoken English skills. Good understanding and working experience with ITIL processes and procedures. Quick learner, self-motivated, and a good team player. Flexible to work in rotational night shifts. If you like wild growth and working with happy, enthusiastic over-achievers, youll enjoy your career with us!

•Managing the organizations infrastructure i.e. Servers, Desktops, Networking. Firewall, Active Directory, Application Server, Database servers. •Managing Customer Azure, M365, Dynamics 365 tenants. •M365: Outlook, Onedrive, Teams, Sharepoint.

Candidate should have knowledge in CCNA, MCSE ,AWS and Vmware or Azure skills. Good communication and handling the class with practical knowlege. Candidate should help the students to clearing the interviews. Salary Negotiable and Incentives Prov.

We are looking L1 & L2 engineers for our MNC clients Basic Desktop support, Basic Network Support work with installation, configuration, and ongoing usability of desktop. Works with Help Desk work as per the established standards and guidelines. Required Candidate profile Ready to Join in 15 days, Pic-up - Drop ,Food Facilities are optional (If available) Telephonic interview is possible for other Mumbai Location

We are looking L1 & L2 engineers for our MNC clients Basic Desktop support, Basic Network Support work with installation, configuration, and ongoing usability of desktop. Works with Help Desk work as per the established standards and guidelines. Required Candidate profile Ready to Join in 15 days, Pic-up - Drop ,Food Facilities are optional (If available) Telephonic interview is possible for other Mumbai Location

We are looking L1 & L2 engineers for our MNC clients Basic Desktop support, Basic Network Support work with installation, configuration, and ongoing usability of desktop. Works with Help Desk work as per the established standards and guidelines. Required Candidate profile Ready to Join in 15 days, Pic-up - Drop ,Food Facilities are optional (If available) Telephonic interview is possible for other Mumbai Location

We are looking L1 & L2 engineers for our MNC clients Basic Desktop support, Basic Network Support work with installation, configuration, and ongoing usability of desktop. Works with Help Desk work as per the established standards and guidelines. Required Candidate profile Ready to Join in 15 days, Pic-up - Drop ,Food Facilities are optional (If available) Telephonic interview is possible for other Mumbai Location

We are looking L1 & L2 engineers for our MNC clients Basic Desktop support, Basic Network Support work with installation, configuration, and ongoing usability of desktop. Works with Help Desk work as per the established standards and guidelines. Required Candidate profile Ready to Join in 15 days, Pic-up - Drop ,Food Facilities are optional (If available) Telephonic interview is possible for other Mumbai Location

Job description Job Title: International Technical Support Executive Location: Pune , Gurgaon Salary: 3 LPA 8 LPA Shift: Rotational Shifts and Rotational Offs Working Days: 5 Days Working, 2 Days Off Transport: Both Way Cab Facility Provided NOTE - 1 Yr+ Technical Support Exp with International Clients on Papers (Mandate) Only Immediate Joiners Key Responsibilities: Provide technical support to international customers via phone, email, or chat Troubleshoot software/hardware issues and guide users through step-by-step solutions Escalate unresolved queries to the appropriate internal teams Maintain accurate records of customer interactions and resolutions Meet performance metrics including customer satisfaction, issue resolution time, and quality standards Requirements: Graduate / UG (any stream) Excellent communication skills in English (both verbal and written) Basic understanding of technical concepts (networking, OS, hardware/software) Willingness to work in rotational shifts and on rotational offs Freshers are welcome; up to 1 year of tech support experience preferred Perks & Benefits: Competitive salary (3 LPA 8 LPA based on experience and performance) Both way cab facility Opportunity to work in a fast-paced, international work environment Career growth and upskilling opportunities Interested in Joining? Call HR Ankita : +91 8840819455 Email: ankita2.jobfinder@gmail.com Please share this opportunity with friends who are actively looking for jobs!

Role:Hardware Design Engineer Module Lead Location- Chennai,Hyderabad,Mumbai,Pune,Kochi,Thiruvananthapuram,Visakhapatnam, Mysore About the Role: We are seeking a Hardware Design Engineer Module Lead to lead the development and integration of hardware systems and subsystems within our electronic warfare (EW) and radar systems. As a Hardware Design Engineer Module Lead Design and develop subsystems and systems as per technical specifications. Lead a team of engineers, providing guidance and resolving technical challenges. Ensure that all designs meet the technical and performance standards. Design, develop, and integrate hardware modules into subsystems and systems based on specifications and standards. Attend progress review meetings and update management. Mentor and guide a team of hardware engineers. Address technical challenges encountered during development. Develop and execute comprehensive test plans for hardware modules, cable sets, and subsystems. Prepare and maintain technical documents, including cable sets, module readiness documents, and test reports. Work closely with cross-functional teams, including mechanical, embedded software, and project management. Communicate project updates and technical resolutions to stakeholders. Qualification: Bachelors or Masters degree in Electronics/Electrical Engineering or related fields. 3 to 13 years of experience in embedded hardware design, specifically in electronic warfare or related fields. Proven track record in designing systems and subsystems from defined architectures. Expertise in RF and digital concepts, as well as hands-on experience with RF and digital measuring equipment. Preferred Skills Experience with the latest digital and RF technologies and testing methodologies. Proficiency in simulation and design tools for hardware development. Ability to evaluate system performance and conduct module testing. Strong organizational and multitasking skills in a fast-paced environment.

A career that s the whole package! At Conga, we ve built a community where our colleagues can thrive. Here you ll find opportunities to innovate, support for growth through individual and team development, and an environment where all voices can be heard. Conga crushes complexity within an increasingly complex world. With our revenue lifecycle management solution, we transform your unique complexities for order configuration, execution, fulfillment, and contract renewal processes with a single critical insights data model that adapts to ever-changing business requirements and aligns the understanding and efforts of every team. Our mission: Empower customers to deliver transformational revenue growth by aligning teams, processes, and technology to maximize customer lifetime value. Our approach is grounded in the Conga Way, a framework for what we stand for and everything we do as an organization from hiring to decision making and product development. Developed with direct input from our colleagues, the Conga Way is the foundation for our culture. Job Title: Technical Architect, PS Locations: Ahmedabad / Bangalore/ Pune Reports to : Associate Director, Professional Services A quick snapshot Conga is seeking an experienced Technical Architect with over 12+ years of work experience who will play a key role in implementing Quote-to-Cash suite of products, including CPQ (configure/price/quote), contract management, revenue management and other related solutions. Perform hands-on design, solution architectures, architecture roadmaps, prototyping, proof-of-concepts, development tasks and integrating Conga products as required in support of current and new projects. Ensuring the solution is scalable and meets overall business requirements. Working with global teams actively for implementation. Be recognized as an expert in CPQ and/or Contract Management domain. Leading technical teams to deliver flexible and scalable solutions. Why it s a big deal A Technical Architect will help us design and deliver solutions for enterprise-grade customers using Conga products. The intention is to recommend the best solution for a given set of requirements and articulate the trade-offs involved in choosing one solution over another. Leading design sessions and writing design documents by managing the delivery of integrations and custom extensions will be most critical. This person should also be highly proficient and successful in managing the technical and overall scope of the client s expectations. Are you the person we re looking for? Related experience. You should understand business requirements regarding product management and develop solution design and enhancements using different configurations, APEX, Visual Force, C#, Angular / React JS (or equivalent front-end technologies). Thorough unit testing with a high level of code coverage is necessary. You should have demonstrated experience of working as part of an Agile development team. Experience automated deployment process will help score more. Implementation and Integrations. The ability to drive deep-level technical discussions with prospects and help set expectations for potential project efforts is a must. A Technical Architect would interact directly with clients and end-users on a regular basis to analyze project objectives and capability requirements, including specifications for user interfaces, customized applications, and interactions with internal / external applications. Design and Pre-Sales Activities. You would be responsible for providing hands-on expert level assistance to developers for any issues. Designing and managing the execution deployment and testing ensuring a quality solution is delivered will be the key. Ability to lead a requirement gathering session, write requirements, architecture documents and manage integrations. This role will include participation in pre-sales activities as and when required. Education . A bachelor s degree in engineering or equivalent. Here s what will give you an edge Champion of the Customer . You understand that customers are one of business most important assets and you take that seriously. With more than 11,000 customers around the globe entrusting Conga with their business we make a commitment to their success and would love to hear how you will too! Analytical thinker and creative problem solver. You can see issues holistically and follow the flow of the stack to get to the root of the matter - a key skill in this role. But where you really shine is with your ability to identify creative solutions to unique customer requirements. This is critical for ensuring our customer issues are resolved in a manner that meets or exceeds their expectations without increasing their costs. Quality oriented . You rarely make mistakes because you have good processes in place to ensure that every detail is correct. But in those rare occasions when errors are realized (let s face it, it happens to the best of us from time to time), you own them, correct them, learn from them, and then quickly adjust and communicate processes to ensure the same mistake doesn t happen twice. It s your transparency, authenticity and humility are what sets you apart from the rest Tools and certifications. Be recognized as an expert in CPQ and/or Contract Management domain. Working experience with Atlassian Suite. Salesforce Platform Developer certifications (level I and II are preferred) or Microsoft Solutions Developer (MCSD) / Microsoft Certified Solutions Expert (MCSE) Industry expertise. Let s face it, understanding of the software as a service industry would allow you to hit the ground running. #LI-RT1 Did we pique your interest? If this sounds like the kind of job you would love in the kind of environment where you would thrive, please click apply. Wed love to hear from you! Preferred Resume Format We accept resumes in any format, we suggest using PDF or plain text. These formats help ensure that your resume s formatting remains intact, making it easier for our recruiters to review your application promptly. Don t meet every requirement for the role? Studies have shown that women and members of ethnic minorities are less likely to apply to jobs unless they meet every single qualification. At Conga we are dedicated to building a diverse, inclusive, and authentic workplace, so if you re excited about this role but your experience doesn t align perfectly with every qualification in the job description, we encourage you to apply anyway. You just might be the right candidate for this or other roles. Additional Information Conga is proud to be an Equal Opportunity Employer and provides equal employment opportunities to all employees and applicants regardless of race, color, religion, gender, gender identity, age, national origin, disability, parental or pregnancy status, marriage and civil partnership, sexual orientation, veteran status, or any other characteristic protected by law. We understand interviewing can be stressful for those with disabilities. If reasonable accommodation is needed to allow you to show us your best self, please let your recruiter know as soon as possible. All your information will be kept confidential according to EEO guidelines. Conga is not open to third party solicitation or resumes for our posted FTE positions. Resumes received from third party agencies that are unsolicited will be considered complimentary. 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Hiring for Tech. support executive(voice process) Skills DNS, DHCP 5 days working 2 rotational off US Shift Need 12th or Grad+1 year exp. as Tech. support location Pune and Gurgaon Contact: Shweta-9999309521 Email: Shwetaa.imaginators@gmail.com Required Candidate profile Excellent comm skills Voice experience Immediate joiner

Position Summary: An IT Infrastructure Engineer designs, implements, and maintains the IT infrastructure that supports an organization"™s operations. This includes servers, networks, storage, and cloud systems, ensuring high availability, scalability, and security of systems and services. How You"™ll Make an Impact (responsibilities of role) Design and deploy IT infrastructure (servers, networks, storage, and cloud systems). Monitor and maintain system performance, availability, and security. Implement automation tools for infrastructure provisioning and management (e.g., Terraform, Ansible). Troubleshoot and resolve hardware, software, and network issues. Manage cloud platforms (AWS, Azure, Google Cloud) and hybrid environments. What You Bring EducationBachelor"™s in computer science, IT, or related fields. CertificationsAWS Certified Solutions Architect, Microsoft Azure Administrator, Experience3+ years in IT infrastructure design and management. Proficiency in system administration (Linux, Windows) and networking (DNS, VPN, firewalls). Experience with cloud platforms (AWS, Azure, Google Cloud) and virtualization (VMware, Hyper-V). Knowledge of automation tools (Terraform, Ansible, Puppet) and scripting (Python, Bash). Strong understanding of cybersecurity principles and backup/recovery strategies. Excellent communication skills, with the ability to convey complex concepts to non-technical stakeholders. The ability to work collaboratively in a dynamic team environment across the globe.

About The Role : Job Title- Client Implementation Specialist, AVP Location- Mumbai, India Role Description The Client Implementation Analyst (Documentation) supports the efficient delivery of implementation & documentation tasks and will act as a support resource throughout the project, working under the direct supervision of the Client Implementation Manager(s). Key tasks include (but not limited to) document generation, electronic banking system setups, performing & creating testing, supporting the resolution of client queries and issues. What we'll offer you As part of our flexible scheme, here are just some of the benefits that youll enjoy Best in class leave policy Gender neutral parental leaves 100% reimbursement under childcare assistance benefit (gender neutral) Sponsorship for Industry relevant certifications and education Employee Assistance Program for you and your family members Comprehensive Hospitalization Insurance for you and your dependents Accident and Term life Insurance Complementary Health screening for 35 yrs. and above Your key responsibilities Liaise and work with onshore implementation and service team on all documentation that covers new/sub-account opening, signatory updates including KYC, EBICS setup, account closure, account mandate updates, account amendments, as well as setup on Cash management Products. Manage implementation, maintenance related documentation requirements including signature verification, digitized document archival. Ensure timely and efficient delivery of required document package to onshore requestor with quality Work closely with implementation and product management on procedures/workflow concerning product documentation eg. CIS, CSA. Coordinate with internal parties to ensure all related setups are in place. Distribute documents to other DB branches/department if needed Escalate issues with respective L2 support teams Be able to provide Bank letters based on template and procedure defined Tasks being performed by the team to be documented and up-to-dated using Adonis Manage each cases using internal case management tool Your skills and experience The person required for the above position should have the following profile: Proficiency in German speaking and writing; able to communicate in German with clients. Language skillsfluency in German (5-6 years of experience) 5-8 years of handling client facing role. 4-5 year of experience in handling Cash Management products is preferred. Experience in IT systems administration/Networking will be an advantage Strong communication and inter-personal skills in German. How we'll support you Training and development to help you excel in your career Coaching and support from experts in your team A culture of continuous learning to aid progression A range of flexible benefits that you can tailor to suit your needs

Role- Technical Support- B2B Voice Process ONLY IMMEDIATE JOINERS Shifts 24*7 Cabs in Odd Hours Require minimum 1 year Experience in Technical Voice Support in International BPO Call Types: Hardware Identification and Troubleshooting all O365 product Operating System Installation, Navigation, Configuration and Troubleshooting Application Navigation, Configuration and Troubleshooting Exchange issues Internet and Networking, Outlook & SharePoint Protection Software Usage, Configuration and Troubleshooting Candidate Profile: Education and Experience Should have excellent communication and English speaking skills Ability and willingness to learn Dependable with proficient attention to detail Good listening and responding skills Should be willing to take up challenges and go extra mile to perform work responsibilities Should have great interpersonal skills and ability to perform under pressure Work in US (24*7) shift; rotational Interested Candidates can mail their cv at jasleen@hiresquad.in or call at 8766331528