211 Mcse Jobs - Page 5

*Essential server setup and security *Windows & Cloud server management and support *Web hosting control panel installation *Hyper-V virtual server management, Software updates and patch management *Efficient ticket management and prioritization. Required Candidate profile *MCSA/B.tech/Minimum 2 year experience *Strong troubleshooting skills *Willing to work in a 24/7 environment *Passionate about technology *Multitasking & Problem solving abilities

Role: System & Technology Engineer Job Description: As a System & Technology Engineer , you will be responsible for Maintenance of Process Manuals and Communications of processes to the users Incident Management for Server, Network, Desktop, Laptop, Printer and Scanner hardware. Desktop applications and software applications and Packages loaded on the end point Escalation and Coordination with clients for incidents Diagnosing problems / issues and directing it to the appropriate backend teams based Application support Deployment / movement of machines / physical movement of Phones and printers Provide support to internal IT initiatives like rollout of Applications and Tools Attend to out-of-date Antivirus definitions / unmanaged systems, which are identified Track inventory movements Track/maintain degaussed HDD records Physical verification of inventory twice a year Compliance to clean desk policies Provide capacity reports to IT management at periodic intervals Managing and maintaining spares Tracking and maintaining Hardware Inventory Tracking of Software Inventory which includes License Deployment Maintain Inventory of Desktops, Laptops Maintaining records of stores Scrapping of old printers, desktops, laptops and cartridges and other devices Application configuration Must be a good team player. Flexible to Rotational Shift. (Day / Night Shifts). Eligibilty Criteria: BE/BTech (IT/CS/E&TC) - 2023/2024/2025 Passout Service Agreement: Minimum 3 years via Security Deposit. More details will be shared after shortlisting Basic Skills & Requirements: Candidate should have - No active backlogs, with an aggregate of 70% throughout their academic records. Good communication is mandatory Knowledge on networking and servers Problem Identifying and Problem-solving skills. Logical reasoning skills Be based in Pune & it's surrounding areas. Be ready to join us in an Immediate basis. Candidate should have a Valid PAN Card or should have applied for it

IT Operations Lead Location: Navi Mumbai Role Overview We are seeking an experienced IT Operations Lead to oversee the daily operations of our Corporate IT Operations Centre. This hands-on leadership role is responsible for ensuring the reliability, security, and efficiency of enterprise IT infrastructure. The ideal candidate will proactively resolve issues, manage a technical support team, and drive compliance with industry standards in a dynamic 24/7 environment. Key Responsibilities Lead 24/7 maintenance and support of IT systems, including networking, telephony, security, and physical infrastructure. Ensure compliance with IT service management and security standards (ISO 20000, ISO 27001), maintaining accurate documentation for all IT assets. Mentor and manage a technical support team, assigning tasks and fostering a collaborative culture. Plan and execute IT projects, providing accurate estimations and timely delivery. Monitor system health, analyze incidents, and implement solutions to minimize user impact. Oversee IT asset management, configuration, and vendor relationships. Drive process improvement and operational efficiency across IT operations. Communicate effectively with stakeholders and team members, ensuring clear updates and strong relationships. Desired Skills & Experience 15+ years of experience in enterprise IT infrastructure design, integration, and management. In-depth knowledge of networking (LAN, WAN, firewalls, routers, switches), security, and cloud transformation. Experience with ITSM processes and tools; certifications such as CCNP, MCSE, CISSP, ITIL, or Six Sigma preferred. Strong leadership, analytical, and problem-solving skills. Proven ability to prioritize in a fast-paced environment and meet tight deadlines. Excellent communication and interpersonal skills, with experience engaging both technical and non-technical stakeholders. Hands-on experience with monitoring tools (e.g., Zabbix, Nagios, Solarwinds) and vendor management. Experience with public cloud infrastructure, software-defined networking, and Infrastructure as a Service models. Interested candidate can share their cv at piyali.saha@parkconsultant.in

Design, build, and maintain data pipelines on Google Cloud Platform, using tools like BigQuery and Dataflow. Focus on optimizing data storage, processing, and analytics to support business intelligence initiatives.

Design and implement data processing solutions using Google Cloud Platform. You will focus on building scalable data pipelines and optimizing data workflows. Expertise in Google Cloud services, data engineering, and Big Data is required.

Responsible for managing and maintaining the SCCM/MECM hierarchy. Troubleshoot issues related to different SCCM/MECM components like, Management Point, Distribution Point, Reporting Services, Software Update Point, WSUS, Cloud Management Gateway, IBCM etc. Create Applications and Packages and deployment via SCCM and troubleshoot issues related to Application deployment, package deployment etc. Manage Endpoints and Servers using SCCM and troubleshoot Client related issues to ensure SCCM/MECM client health. Ensuring Servers and Endpoints are patched on monthly basis via SCCM/MECM with their standards. Should also be able to troubleshoot Software Update Point/WSUS and Client specific patching issues. Should have hands on experience with generating monthly reports through SSRS, create patching dashboard, client health dashboards and any other custom reports based on customer requirements. Should have basic understanding on concepts of Operating System Deployment. Should possess a fair technical understanding of task sequences and troubleshooting. Responsible for performing regular Intune/Co-Management related tasks like, Add Users, User Groups, Assign Intune licenses to Users, Device Enrollment etc. Responsible for managing MDM and MAM policies, customize company portal, assign apps to groups or users, configure app protection policies etc. Management of Incidents and Work Requests in ITSM tools like Service Now, BMC Remedy etc, ensuring SLA's and KPI's are achieved. Work closely with team members and collaborate with others to facilitate and achieve Team objectives or goals Required skills: Excellent communication skills both written and verbal. High level of understanding and proven management of SCCM hierarchy Experience with MDM Platform Intune/Co-management. Knowledge of Windows operating system, patching, enterprise class desktop hardware and software such as Windows 10, Mobile Device OS, and antivirus. Remote management and troubleshooting. Advance knowledge and technical ability of WSUS within SCCM/MECM. Patching concepts, best practices and troubleshooting skills. Strong analytical, troubleshooting, and problem-solving skills. Able to work effectively under deadlines in a fast-paced, changing environment. Ability to organize and manage multiple requests with frequently conflicting priorities. Strong team player - collaborates well with others to solve problems and actively incorporates input from various sources. Should have understanding of multi-tiered SLA management, Incident Management, Change Management, and Problem Management. Added Advantage if candidate possess below Microsoft certificates: Installing and Configuring Windows Server 2012; Exam 70-410 (MCSE) Administering Windows Server 2012; Exam 70-411 (MCSA) Administering Microsoft System Center Configuration Manager and Cloud Services Integration; Exam 70-703 Microsoft SCCM Intune Certification; Exam 70-696 ITIL v4

Windows Admin Development of the Standard Operating Environment (SOE) for desktop and Servers platform Identification and analysis of Patches Identifying the impact of technical changes to or affecting the SOE to an operational level Provide 3rd line support to client support teams for the SOE when required Analytical and methodical approach to problem solving Effective communication skills in both verbal and written English Good organizational, interpersonal and documentation skills Very Client focused with regards to service delivery Self-driven and able to work by yourself or within a team Good troubleshooting skills (the ability to think logically through a problem) MCSE/MCP Certification in Windows An understanding of Software Deployment and Remote Support Tools Experience in Active Directory, Group Policy An understanding of Remedy EARS ServiceNOW or any such too Required Skills o MDT (Microsoft Deployment Toolkit) 2012/2013 o Desktop/Server Deployment Experience and/or SCCM experience

Required:- Problem Solving and Troubleshooting Skills & thinks logically. Working knowledge of Windows Servers, AD, DHCP, DNS Passion for Technology curious, has desire to learn, doesn’t rely on past knowledge, stays on top of latest technologies Required Candidate profile Microsoft® Windows NT® Server & 2000 Server & NT Workstation & Windows 2000 Professional MCP/MTA/MCSA/MCITP/MCSE Certified in Windows® Server Operating Systems Cloud Computing, Exchange Servers

At least SQL DBA experience, 6+ years required Thorough Knowledge of Windows Operating System, Networks and Active Directory . Knowledge of creating and maintaining standby / replication setup . Strong in SQL fundamentals . Knowledge of using Enterprise Manager and Query Analyzed for basic administration . Knowledge of configuring and setting up maintenance activities for DB . Knowledge of SQL statements tuning and DB Tuning . Knowledge on DB structures (filegroups, Indexes - clustered /non clustered/fillfactor) . Knowledge on Memory structures (configurable parameters) Knowledge of complete /differential / transactional backups and their recovery scenarios . Knowledge on High Availability configuration like replication and log shipping , cluster setup . Knowledge of DTS and bcp and other data load tools across same and different RDBMS Knowledge on database design and storage recommendation and NTFS file systems & capacity planning . Knowledge in making scripts for automations , writing procedures and functions . Knowledge of ITIL processes & Transition Management . Excellent communication Skills Prior experience in a 24x7 environment desired Strong analytical and troubleshooting skills. Provide on-call support as and when required Ability to handle pressure Additional Qualification / Skills : Wxp - 6+ yrs Location - Kochi, Pune CBR-130K Team Leader MCSE MSSQL Certification is mandatory Technically sound knowledge on Clustering, Log Shipping, Mirroring, Always on In depth Knowledge on SQL server 2000, 2005, 2008, 2012, 2014, 2016, 2017, 2019 Versions. cloud, Azure, AW Do Provide adequate support in architecture planning, migration & installation for new projects in own tower (platform/dbase/ middleware/ backup) Lead the structural/ architectural design of a platform/ middleware/ database/ back up etc. according to various system requirements to ensure a highly scalable and extensible solution Conduct technology capacity planning by reviewing the current and future requirements Utilize and leverage the new features of all underlying technologies to ensure smooth functioning of the installed databases and applications/ platforms, as applicable Strategize & implement disaster recovery plans and create and implement backup and recovery plans Manage the day-to-day operations of the tower Manage day-to-day operations by troubleshooting any issues, conducting root cause analysis (RCA) and developing fixes to avoid similar issues. Plan for and manage upgradations, migration, maintenance, backup, installation and configuration functions for own tower Review the technical performance of own tower and deploy ways to improve efficiency, fine tune performance and reduce performance challenges Develop shift roster for the team to ensure no disruption in the tower Create and update SOPs, Data Responsibility Matrices, operations manuals, daily test plans, data architecture guidance etc. Provide weekly status reports to the client leadership team, internal stakeholders on database activities w.r.t. progress, updates, status, and next steps Leverage technology to develop Service Improvement Plan (SIP) through automation and other initiatives for higher efficiency and effectiveness Team Management Resourcing Forecast talent requirements as per the current and future business needs Hire adequate and right resources for the team Train direct reportees to make right recruitment and selection decisions Talent Management Ensure 100% compliance to Wipros standards of adequate onboarding and training for team members to enhance capability & effectiveness Build an internal talent pool of HiPos and ensure their career progression within the organization Promote diversity in leadership positions Performance Management Set goals for direct reportees, conduct timely performance reviews and appraisals, and give constructive feedback to direct reports. Ensure that organizational programs like Performance Nxt are well understood and that the team is taking the opportunities presented by such programs to their and their levels below Employee Satisfaction and Engagement Lead and drive engagement initiatives for the team Track team satisfaction scores and identify initiatives to build engagement within the team Proactively challenge the team with larger and enriching projects/ initiatives for the organization or team Exercise employee recognition and appreciation Deliver NoPerformance ParameterMeasure1Operations of the towerSLA adherence Knowledge management CSAT/ Customer Experience Identification of risk issues and mitigation plans Knowledge management2New projectsTimely delivery Avoid unauthorised changes No formal escalations Mandatory Skills: MSSQL Database Admin. Experience5-8 Years.

With a legacy of over 30 years, Inspirisys has excelled in driving digital transformation through cutting-edge technologies and as a subsidiary of CAC Holdings Corporation Japan, we embrace the core tenets of Japanese work culture, prioritizing quality and attention to detail to ensure our solutions meet the highest standards. This expertise has solidified our position as a trusted partner for industry-leading OEMs in the digital age. We specialize in custom-tailored solutions in Infrastructure, Enterprise Security & Risk Services, Cloud, Banking and Product Engineering & Development, empowering clients to meet their digital objectives. Role Summary: As a Desktop Support Engineer, you will play a crucial role in providing technical support and ensuring the smooth operation of our IT infrastructure. You will be responsible for troubleshooting and resolving hardware, software, and network issues for end-users. Your role involves installing, configuring, and maintaining desktop systems, as well as offering timely technical assistance to ensure minimal downtime and maximum productivity. You will also collaborate with other IT teams to ensure efficient support and service delivery while maintaining security protocols and best practices. Key Responsibilities: Set up desktops, computers, servers, peripherals, cameras, and test network connections. Installation of servers, laptops & printers and troubleshooting skills. Addressing user tickets regarding hardware and networking. Guide users with simple, step-by-step instructions. Good in antivirus installation & maintenance. Conduct remote troubleshooting and test alternative pathways until the issue is resolved. Help create technical documentation and manuals. Hands-on experience with Windows. Qualification: Any Engineering graduate with a minimum of 1-3 years of experience in Infrastructure Management. Excellent communication skills. Preferred MCSE / CCNA / ITSM / ITIL certification.

Job Description We are looking for senior system engineer for Mumbai Location. Please find below the JD. Kindly share me your profile. The candidate must have 8+ years in a senior system engineer role, with a focus and expertise in: Key Responsibilities Design and implement reliable, high-performance IT systems, including servers, storage, virtualization, and cloud infrastructure. Lead or participate in infrastructure deployment projects, ensuring quality, performance, and scalability. Perform advanced system administration tasks, including installation, configuration, and troubleshooting of servers and applications. Oversee regular updates, patching, and backup procedures to maintain system security and integrity. Ensure optimal system performance, conducting tuning, load balancing, and resource optimization. Required Skills Strong expertise in system engineering and administration, including Linux and/or Windows Server. Proficiency in virtualization (e.g., VMware, Hyper-V) and cloud platforms. Experience with monitoring tools (e.g., Nagios, Zabbix, Prometheus) and configuration management tools (e.g., Ansible, Puppet). In-depth understanding of network fundamentals (TCP/IP, DNS, VPN) and Protocol levels. Preferred Qualifications Bachelor s degree in computer science, Information Technology, or a related field (or equivalent experience). Relevant certifications (e.g.RHCE, MCSE, AWS Certified SysOps Administrator).

The key qualifications we are looking for include: Strong problem-solving and communication skills. Experience with virtualization (VMware, Nutanix, Hyper-V). Hands-on experience with server hardware (Dell, HP, Cisco, Supermicro). Proficiency in networking protocols and security best practices. Prior experience as an infrastructure engineer or similar role. Relevant certifications (MCSE, AWS Solutions Architect) are a plus. Ability to work collaboratively in a team-oriented environment. 10th and 12th average should be 70%

End user device management: Address hardware, operating system & software issues of computer systems. Office applications, basic business tools, authentication via active directory Network configuration management (LAN, Internet and Client VPN) Client-side security configurations (Firewall, Antivirus, DLP, VPN) Peripherals (printers, scanners) configurations support Scheduled proactive activities and patching support Client-side backup configurations support O/S support Windows (Especially Windows 10 & 11) O/S support Linux and MAC OS Basic Knowledge about Servers and server operating system. Different OEM/Vendor coordination for configuration, management, and maintenance Application infrastructure- client-side support (Email, Office) Maintain and update configuration documents Maintain assets inventory Maintain SLAs and do timely escalations. Report all incident/service/change requests in helpdesk tool. Provide after hour support in case of emergencies and occasional weekend maintenance. Co-ordination with Remote Team and provide onsite support for: Network and security devices Firewall, IPsec & SSL VPN management Switching & wireless infrastructure. Server and virtualization support. Understanding Roles & Responsibilities assigned Understanding Customer contracts & deliverable s Technical knowledge Proficiency in following established process and tools Update ticket and worklog in Helpdesk Tool Update request status to customers. Update escalations to Service Delivery Manager (SDM). Task completeness and time taken to resolve the tickets 2 Handling Tickets Registering and updating of all tickets in helpdesk tool. Fulfilling of incidents and service requests. Completing tickets within SLA. Ensure quality in services provided. Update ticket and worklog in Helpdesk Tool Update request status to customers. Update escalations to Service Delivery Manager (SDM). 3 Routine tasks fulfilling Complete tasks as per schedules. Update and maintain schedules. Update ticket and worklog in Helpdesk Tool. Update documents. 4 Maintain IT inventory & configurations Update and maintain the inventory list. Update and maintain the configuration documents Maintain warranty and subscription details. Notify stake holders about renewals beforehand. Update in Helpdesk Tool / Assets Management Tools Report to customer. 5 Process adherence Follow customer and Soffit defined policies and procedures. Follow HR policies and process Follow proper attendance and leave reporting processes. 6 Customer satisfaction Professional Ethics Adhere to timelines and punctuality Workplace behaviour Customer feedback form Ticket based Customer feedback form Account based.. Attendance. Competencies Required: Qualification: Graduate or above 1-3 years of total experience CompTIA A+, N+ MCP, MCSA, MCSE, CCNA Certification (Optional) Competence: Confidentiality Work Ethics Skills: Excellent troubleshooting skills Proven experience as a computer technician or similar role Exceptional organizing and time-management skills Very good communication abilities Windows 10 & 11 operating system management skills Linux OS management skill MAC OS management skill LAN Wired & Wireless network management. Reporting Personality Traits: Committed & Professional Courteous Team Player Communication skill

Job Overview: The position requires an experienced and ambitious candidate who is passionate about technology and is self-driven. We have a challenging workplace where we welcome innovative ideas and offer growth opportunities and positive environment for accomplishing goals. Our purpose is to create abundance for everyone we touch. Excellent understanding of the technical fundamentals of internet. Solid background knowledge of internet protocols such as SSH, FTP, SFTP & HTTP, as well as the ability to use diagnostic tools such as traceroute, ping, and dig. Working knowledge of virtualization, VMWare, or equivalent. Excellent Windows, Mac, and Linux troubleshooting ability. Strong knowledge of implementing and effectively developing IT operations best practices, including expert knowledge of security, storage, data protection, and disaster recovery protocols. Hands-on experience with Installation/Troubleshooting of Server-client issues, etc., Experience in Manage Firewall, Network, Switches, Office 365, etc. Skills Required: Good technical knowledge on Windows/Linux on any platform. Confident and good communication skills. The ability to be a good listener who can thoroughly understand customers problem or questions and help them solve it. Excellent writing skills. CCNA/MCSE/RHCE would be an added advantage.

Responsibilities: * Design, implement, and maintain network infrastructure using Linux, CCNA/CCNP certifications, VMware, System Networking, Networking Protocols, Scripting, Automation Tools.

Role & responsibilities Complete knowledge to all Cisco devices Should have hardware level trouble shooting knowledge on all Cisco products. Must be familiar with - VLAN / VTP / STP / VSS / VDC / VPC. Must have sound knowledge in stack configuration / trouble shooting. Must be familiar with - OSPF / EIGRP / BGP / PBR / HSRP / ACL. Hands on experience with IOS/SUP upgradation 5K/7K/9K/4500/6500/ASR/FTD/FMC/SDWAN/ISE/DNAC/Wireless controller. Should have knowledge about SDWAN, ISE/ DNAC/ ACI/Wireless Hands On Troubleshooting of complex LAN/WAN infrastructure, Conducting root cause analysis on Network Incident Troubleshooting license issues on all Cisco Platforms. Troubleshooting IP link related issues like link failure, config mismatch, latency, packet drops. Expertise in implementing L2 technologies including VLANs, VTP, STP, RSTP, MSTP. Good knowledge of IP Addressing, Subnetting, ARP, OSI and TCP/IP models. Expertise in implementing routing protocols RIP, EIGRP, OSPF, ISIS and BGP. Configuring and Troubleshooting Route Redistribution between Static, RIP, EIGRP, OSPF & BGP protocols. Experience in Configuration and Support of LAN protocols on Cisco Switches such as (Layer2, 3 & Multi-Layer). Experience with designing, deploying, and troubleshooting LAN, WAN, Ether-channel, IP Routing Protocols - (RIP, OSPF, EIGRP & BGP), ACL's, NAT, VLAN, STP, VTP, HSRP. Academic Qualifications and Certifications: • Bachelor's degree or equivalent qualification in IT/Computing (or demonstrated equivalent work experience). • CCNP or equivalent certification. • Certifications relevant to the services provided (certifications carry additional weightage on a candidates qualification for the role). Preferred candidate profile Candidate should have good communication skills and any passed out( 2010 to 2023). Any degree . Salary Negotiable,

Job Overview: The position requires an experienced and ambitious candidate who is passionate about technology and is self-driven. We have a challenging workplace where we welcome innovative ideas and offer growth opportunities and positive environment for accomplishing goals. Our purpose is to create abundance for everyone we touch. Job Description: Excellent understanding of the technical fundamentals of internet. Solid background knowledge of internet protocols such as SSH, FTP, SFTP & HTTP, as well as the ability to use diagnostic tools such as traceroute, ping, and dig. Working knowledge of virtualization, VMWare, or equivalent. Excellent Windows, Mac, and Linux troubleshooting ability. Strong knowledge of implementing and effectively developing IT operations best practices, including expert knowledge of security, storage, data protection, and disaster recovery protocols. Hands-on experience with Installation/Troubleshooting of Server-client issues, etc., Experience in Manage Firewall, Network, Switches, Office 365, etc. Skills Required: Good technical knowledge on Windows/Linux on any platform. Confident and good communication skills. The ability to be a good listener who can thoroughly understand customers’ problem or questions and help them solve it. Excellent writing skills. CCNA/MCSE/RHCE would be an added advantage.

BPO Hiring For Technical E- Commerce Voice Process GGN 5.00 LPA Grad./UG/BE/Btech Min. 1 Yr. Exp. In International Bpo Technical Process Customer Service Exp. Must Both Side Cabs 5 DAYS Call Dipankar @ 9650094552 jobsatsmartsource@gmail.com

Job Objective: JiBe is a cloud based fully integrated ERP system for the shipping industry. Our goal is to allow shipping companies to improve productivity, efficiency and safety levels, while reducing costs. JiBe ERP enables increased automation and streamlining of processes, creating pre-defined work flows and reducing the usage of email and paper. Job Responsibilities: Strong troubleshooting skills on the Windows platform & Network administration. Address user tickets regarding hardware, software and networking Installing and maintaining hardware and computer peripherals. Good knowledge and experience of administering on-prem Active Directory & Azure Active Directory. Monitor the system daily and respond immediately to security or usability concerns Good Networking knowledge (IP, Subnets, VPN). Troubleshooting networking and connection issues. Administration of Email ID on Office 365 Analysing system logs and identifying potential issues with computer systems. Upgrade systems and processes as required for enhanced functionality and security issue resolution Other common computer hardware troubleshooting skills Knowledge of VLAN, VPN & Network Security. Working on the ticketing tool and resolving tickets as per the SLA IT Asset Procurement and Vendor Management. IT-Assets up-to-date Inventory Management, Asset In/Out records management. IT- Audit compliance adherence as per IT Policies, maintaining IT-related records Managing relationships with vendors for hardware purchases, software licenses, and IT support services Qualification & Skills Any Graduate or equivalent with a minimum of 2+ years of relevant experience. MSCE and CCNA certifications will be an added advantage Excellent English Writing skills with a grip on nonverbal (mail) communication Problem-solving skills; Ability to prioritise tasks. Self-motivated, independent and meticulous with an eye for details. Shipping knowledge is preferred Team player with good interpersonal and communication skills Basic knowledge of networking & cloud services. Good memory of how software and operating systems work. Excellent listening and questioning skills

Senior Server Engineer 1 Job Details | our company Search by Keyword Search by Location Select how often (in days) to receive an alert: Select how often (in days) to receive an alert: Senior Server Engineer 1 Edwards India Private Ltd Date of posting: Jun 12, 2025 Our solutions are a key part of most industries - electronics, medical research, renewable energy, food production, infrastructure and many more. Working with us means working with the latest technologies and groundbreaking, sustainable innovations. Accountable for day-to-day administration of the VT BA server infrastructure. Work continuously on improving server infrastructure. Create and process the server operation handbook and advise local server administrator to follow the defined procedures. Ensure that the whole server infrastructure is available and from an operation point of view based on best practices secured for use according to the conditions of Service Level Agreements (SLAs). Ensure IT infrastructure is used in the most efficient manner through planning and controlling service solution capacity to satisfy user demand within performance levels defined in SLAs. Enforce the VT BA IM Policy and perimeter security for VT BA. Develop and implement a continuous improvement program to make sure that the server infrastructure is always up to date. Lead the vulnerability infrastructure streams and reporting on monthly basis Be part of the Server & Cloud team VTBA Plan and realize customer projects. Define invests and support the budgeting process. Develop and implement backup and disaster recovery concepts for all managed server infrastructures. Implement proper monitoring of all managed server infrastructures. Coordinate third party support as required. Responding to and solving complex technical problems escalated from the global IM Service Desk. Perform IT projects on premise and in the cloud. Secure server environment encording Atlas Copco standards. Travel to other VT BAs offices both locally and overseas to provide technical support, installation services or general proactive maintenance/research tasks as required. Strategic design of servers and virtual server infrastructure. Based on customer requests, decide the type of Hypervisors to be used. Size of servers, server networks and storage. Sizing of Azure cloud-based environments. Plan and perform migrations and updates. Monitor operational readiness through independent proactive measures. Independent error analysis and continuous training to guarantee the current state of IT development. Independent adaptation and tuning of IT systems and application software to increased requirements. Advising the specialist departments on the implementation of new requirements or software solutions. Solve complex system issues. Perform proactive tasks to ensure operation of the environment. Definition of maintenance Intervalls. Setting up users, groups and directory permissions Create and maintain system documentation. Connect servers to VTBA network by following the agreed network standards. Vulnerability Management Establish a vulnerability scanning routine using automated tools (Microsoft Defender for Endpoint) to proactively identify security gaps on physical and virtual servers. Evaluate scan results and prioritize remediation using CVSS scores, vendor advisories, and critical business impact. Maintain an up-to-date patch baseline across Windows and Hypervisor environments in line with vendor best practices Integrate patch management with configuration tools (SCCM) to ensure consistent rollout across on-premises and Azure cloud infrastructure. Coordinate patch testing in staging environments to reduce operational risks before production deployment. Define patch windows and maintenance intervals in agreement with business units to minimize downtime and align with ITIL change management. Automate regular updates while ensuring rollback mechanisms are in place in case of patch-related failures. Generate compliance reports for audits, highlighting the patch level status, exceptions, and remediation progress. Continuously monitor vendor feeds and CVE databases for newly disclosed vulnerabilities relevant to your environment and report on that on Monthly basis Conduct post-patch validation tasks to ensure service continuity, performance, and security hardening compliance. Ensure documentation of the patch process and update records in your central IT documentation repository. Train VTIS INFRA and VTBA application owners on evolving security threats and patching methodologies to maintain a secure and compliant server landscape. Backup and Disaster recovery Agree with customers on RTO and RPO of IT services. Based on RTO and RPO design backup environment and backup schedules. Perform regular backup checks. Define DR concept for server installations and critical services. Setup DR landscape. Perform on regular basis DR tests and document the results. On bi-weekly base check whether new patches have been released for the managed infrastructure. Test the patches. Release and rollout patches based on documented processes following the change management process via Software Center Configuration Manager (SCCM) Monitoring the entire IT environment using the Vacuum Technique Business Area monitoring tool. Opening of error tickets and initiation of corrective measures in case of deviations Participation at weekly review. Follow a structured process to manage and plan workload and assign this to the team members. Support the continuous improvement process of the IT and document the defined KPIs Improve the environment by developing own ideas to optimize quality and support processes Document periodically performed disaster recovery test. Plan and perform IT Projects Attend weekly project Reviews Ensure security best practices and standards are adhered to within the VT BA IT environment. Ensure that users and colleagues are following the agreed User Policy . Inform the IT security officer and Head of IT of security breaches. Harden the servers based on best practices. Develop agree and IT Security Management On duty service Independent troubleshooting during the 24-hour on-call duty or escalation of faults according to the K-case concept. Commissioning of technician deployments and coordination of the necessary activities for the recommissioning of the defective system Maintains consistent interfaces with End users all over VTBA. VT BA System Administration team. VT BA project teams. VT BA Global IM Service Desk. External service providers. Hardware and Software vendors. 5 years of experience operating complex server environments. ITIL infrastructure know how to be able to understand the process system VTBA IT. Detailed knowledge in designing, installing and managing server environments operated on Windows and Linux operation systems. Detailed knowledge about server services and server trouble shooting. Detailed knowledge in securing server environments. MCSE or similar qualifications (or working towards) with 5+ years of experience in a multi-site Windows server environment. Deep knowledge in Microsoft Azure, VMware and Microsoft HyperV. Deep knowledge to backup servers and applications. Deep knowledge VEEAM Backup Software and Microsoft SCCM Good knowledge for Server Migrations on prem to Cloud and on prem to central datacenters Good knowledge Active Directory operations including Users and Computers, Sites and Service, Domains and Trusts, Group Policy management, SQL and IP address management (DHCP). Excellent communication skills written and verbal. Self-motivated, proactive and solution-orientated person Solution driven, self-organized and willing to continuously learn. Proofed skills to work as a consultant. Diverse by nature and inclusive by choice Bright ideas come from all of us. The more unique perspectives we embrace, the more innovative we are. Together we build a culture where difference is valued and we share a deep sense of purpose and belonging.

Duties and tasks are standard with some variation. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Desired qualifications include: Technical degree i.e., BS Computer Science/Management Information Systems/Science/ Engineering/Math with a 3.0 GPA OR functional degree + technical higher degree or in lieu of degree may substitute 5 years professional experience & professional certification (i.e., CNE, MCSE, CPA, Oracle, etc.). Project Management / Support methodologies experience (i.e., PMP, ITIL, DevOps). Strong knowledge of Windows, Mac and Linux operating systems and mobile devices Knowledge of Microsoft Office Suite, Confluence, Jira, Slack, and Endpoint Solutions. Intermediate network troubleshooting. Should be experienced in multiple platforms and be able to complete assigned duties with minimal direction from management. Should be capable of multitask. Strong customer skills and customer oriented. Should have excellent communication skills English/Spanish (Oral & Written). Should be smart, enthusiastic and a good team player. Working knowledge of a Ticketing System (Jira Service Management). Ability and willingness to work in an environment providing 24x7x365 support. Ability to work during any five week days for supporting our customers during the weekend. Positions are based in Hyderabad, India (required to work from our office locations). Career Level - IC1 Career Level - IC1 As an Associate Support Engineer, you will be the technical interface to internal customers for resolution of problems related to the installation, recommended maintenance, and hardware and software issues. Your primary task will be to provide level one support to customers who contact the Employee Support channels and maintain high level of customer satisfaction while meeting guidelines. Serve as the first point of contact for employees seeking technical assistance over the phone, chat or in-person support. Provide direction in the use of resources and applications to Oracle employees, referring them to knowledge-based articles and online resources for more in-depth answers. Install, configure, and support workstation software, hardware, and printers. Implement applications and software upgrades and troubleshoot any performance issues. Troubleshoot system and network problems, diagnose, and solve hardware or software faults. Analyze issues, identify vulnerabilities and ways to improve efficiency and accuracy, and develop creative solutions. Serve as liaison between Oracle employees and laptop vendors to address and resolve hardware issues. Collaborate with others to resolve complex issues. Identify and suggest possible improvements on procedures. Pass on any feedback or suggestions by customers to the appropriate internal team. Participate in the testing and evaluation of new technology.

Duties and tasks are standard with some variation. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Desired qualifications include: Technical degree i.e., BS Computer Science/Management Information Systems/Science/ Engineering/Math with a 3.0 GPA OR functional degree + technical higher degree or in lieu of degree may substitute 5 years professional experience & professional certification (i.e., CNE, MCSE, CPA, Oracle, etc.). Project Management / Support methodologies experience (i.e., PMP, ITIL, DevOps). Strong knowledge of Windows, Mac and Linux operating systems and mobile devices Knowledge of Microsoft Office Suite, Confluence, Jira, Slack, and Endpoint Solutions. Intermediate network troubleshooting. Should be experienced in multiple platforms and be able to complete assigned duties with minimal direction from management. Should be capable of multitask. Strong customer skills and customer oriented. Should have excellent communication skills English/Spanish (Oral & Written). Should be smart, enthusiastic and a good team player. Working knowledge of a Ticketing System (Jira Service Management). Ability and willingness to work in an environment providing 24x7x365 support. Ability to work during any five week days for supporting our customers during the weekends. Positions are based in Hyderabad, India (required to work from our office locations). Career Level - IC2 Career Level - IC2 Responsibilities As an Associate Support Engineer, you will be the technical interface to internal customers for resolution of problems related to the installation, recommended maintenance, and hardware and software issues. Your primary task will be to provide level one support to customers who contact the Employee Support channels and maintain high level of customer satisfaction while meeting guidelines. Serve as the first point of contact for employees seeking technical assistance over the phone, chat or in-person support. Provide direction in the use of resources and applications to Oracle employees, referring them to knowledge-based articles and online resources for more in-depth answers. Install, configure, and support workstation software, hardware, and printers. Implement applications and software upgrades and troubleshoot any performance issues. Troubleshoot system and network problems, diagnose, and solve hardware or software faults. Analyze issues, identify vulnerabilities and ways to improve efficiency and accuracy, and develop creative solutions. Serve as liaison between Oracle employees and laptop vendors to address and resolve hardware issues. Collaborate with others to resolve complex issues. Identify and suggest possible improvements on procedures. Pass on any feedback or suggestions by customers to the appropriate internal team. Participate in the testing and evaluation of new technology.

This role will be responsible for overall Infrastructure & Datacentre management of Yokogawa India limited where candidate will manage and develop roadmap, re-design infrastructure upgrade, refresh, migration, and operational tasks. Candidate must have 8-12 years of IT industry experience and proficient in enterprise IT, including servers, storage, virtualization, networking concepts of on-premises, hybrid, and cloud environment. He/she must have hands-on experience working in both On-premises as well as cloud delivery model such as, IAAS/SAAS/PAAS. Some of the key responsibilities includes, and not limited to, Manage and support heterogenous infrastructure that consist of Physical & Virtual servers, Storage, Backup, Datacentre, High availability, Disaster Recovery, Business Continuity plans Assist in the architecture, design, build and Deploying the Servers & cloud infrastructure within Microsoft Azure Maintenance of On-premises servers and Datacentre Servers Well versed with scripting for automation via Terraform. Provisioning, managing Azure Infrastructure using automation PowerShell Strong understanding of Azure Cloud and active directory Create architectural and migration roadmap for On-premises Servers and Applications on Azure solution Strong understanding of different Azure IaaS services and platform and their associated limitations. Understanding and exposure to Azure Cloud, Hands-on experience of Azure Scale Sets, Load Balancer, Azure networking, Azure Monitor, Alerts, and Log Analytics Infrastructure monitoring & Logging (Ex: Tools like SCCM, Nagios, ManageEngine, InfraON, Grafana, Splunk) Strong Knowledge of Intune and its maintenance Maintaining the regulatory systems about ISMS policy (Information System Management Systems) Printer Management and Governance. Responsible for managing, installing, and configuring new servers / storage systems for business as per their requirement. Experience in managing Virtual Machines (VM), Hyper-V and support cloud migration activities. Expertise in managing and supporting Microsoft 365 workloads - Exchange online, Intune, MS Teams, SharePoint, AIP, ATP, Azure AD Connect, defender, license, and user management. Experience in managing and supporting Active Directory, DNS, SMTP, DHCP, Group Policy, printer management, and supporting business-critical systems. Embrace a culture of continuous service improvement and service excellence. Strong expertise in automating operational tasks, innovation, value adds, process and cost optimization that improves resource productivity as well as end user experience. Monitoring the installed systems [hardware, software, and services] for operational metrics. Ensure installed systems are optimized in terms of availability, stability, integrity, performance and scalability with necessary security updates, patches etc. Strong understanding of the ITIL framework with in-depth knowledge and experience in incident, problem, change & knowledge management, and exposure to ticketing tool (like SNOW, Remedy), other disciplines related to service delivery. Analyse current technologies used within the company and determine ways to improve. Develop and produce infrastructure best practices and standards. Respond to production events in restoring services quickly and efficiently lead root cause analysis and remediation. Review the infrastructure requirements and make recommendations on ways to improve or cost optimizations. Support team in Audit related activities. develop, document, and maintain operational procedures. Support successful execution with participation in organization wide IT transformation projects. Qualifications and General Skills / Experience: Education : Masters/Bachelor of Engineering in Computer Science or IT or equivalent Technical Certification : Candidate must have either MCSE / MCSA / MTA / Solution Architect / Azure/ AWS or equivalent credential Process : ITIL knowledge is essential, and ITIL V3 certification will be an added advantage Soft Skills : Excellent verbal and written communication, problem-solving and presentation skills, and proactive attitude Collaborate with others within the Infrastructure Team as well as the Application Support teams on design and strategy Based on business need, flexible to work outside business hours, weekends, and holidays. Ability to work independently and as a team member, establish and maintain cooperative working relationships with coworkers Ability to connect on-premises technology and services, to cloud offerings. Stay current on technology and industry trend Are you being referred to one of our roles? If so, ask your connection at Yokogawa about our Employee Referral process!

Responsibilities & Key Deliverables Rate Card Management & Vendor Selection: Request and analyze proposals from suppliers based on price and specifications. Select vendors for goods/services. Cost Negotiation with Suppliers: Manage RFIs, RFQs, and RFPs. Collaborate with Project Manager for technical ratings and conduct commercial evaluations. Negotiate costs with vendors, finalize contracts, and ensure approvals from senior management. Handle vendor registration and submission of documents for PO creation. Sourcing Strategy Execution: Oversee supplier selection, RFx processes, negotiations, and contract execution. Ensure supplier performance and logistics management. Contract Negotiation: Develop negotiation strategies for favorable terms. Focus on quality, cost containment, and process improvements while adhering to budgets. Coordinate with legal teams for contractual reviews and risk minimization. Vendor Shortlisting: Identify vendors for cross-functional services (e. g. , SAP, HR applications). Purchase Order Processing: Extract pending PR data from SAP and verify details (e. g. , payment terms, SLA). Generate POs and prepare weekly cash flow statements for approval. Collaborate with senior management for PO reviews and approvals. Dashboard & Procurement Efficiency: Improve P2P dashboards for enhanced MIS reporting. Lead transformation activities to boost procurement efficiency. Supplier Relationship Management: Establish long-term partnerships with industry suppliers. Legal Contract Processing: Facilitate NDA processing with legal teams. Invoice Management: Verify, assign, and submit invoices for payment. Resolve supplier invoice issues and errors related to processing. Conduct supplier training for invoice submission. Experience Experience of 16 years in Information Technology, 2 years in Procurement and 5 years in Budget Industry Preferred Qualifications Bcom \ MBA - Information Technology ASP, Java, Oracle Certified Professional, SAP MM and PS module, C++, Foxpro, MCSE, ITIL, Power BI General Requirements Primary Skills Improve Supplier Relationship Involve New Technology Lead in Innovation Develop Financial Skills Other Skills Increase Transperancy Analyse Key Perfomance Indicators (KPIs) Collaborate Effectively Customer Focus

We are looking for a seasoned IT Senior Technical Support Engineer-1 with 5 to 8 years of experience in enterprise IT support, HelpDesk and infrastructure operations. This role requires advanced technical knowledge across device and identity management and IT service management using ServiceNow. The ideal candidate will also bring hands-on experience with cloud platforms and enterprise security solutions such as Zscaler, Okta, and SailPoint. Required Skills & Experience: 8+ years of experience in IT support, systems administration, or infrastructure engineering Expertise in: Cloud services (Azure, AWS) Microsoft Intune, Jamf, Office 365 Admin Center, Exchange Okta, SailPoint, Zscaler ServiceNow (ITSM & Asset Management) Maintain Crestron AV, VOIP, LAN, WAN ensuring high availability and performance. Strong troubleshooting skills across software, hardware, and network layers Ability to manage large-scale device fleets and ensure security compliance Preferred Microsoft course: MCSA/MCSE Required skills: Expert knowledge of Windows Client environment, Microsoft Intune, Office365, Laptop/Desktop Hardware troubleshooting skills. Strong problem-solving, communication, and documentation skills. Preferred Education Qualification : Any Graduation. Key Responsibilities: ServiceNow & ITSM: Use ServiceNow to manage IT tickets, incident resolution, service requests, and asset lifecycle tracking Maintain accurate and up-to-date inventory using ServiceNow Asset Management AV & Conference Room Support: Manage conference rooms and ensure seamless AV functionality using Crestron systems Support executive meetings and virtual events, resolving audiovisual and IT issues proactively Integrate AV tools with Microsoft Teams , Zoom, and other communication platforms Endpoint & Device Management: Enrol, manage, and support Windows, macOS, iOS, and Android devices using Microsoft Intune and Jamf Monitor device compliance and health; address non-compliant endpoints Perform remote actions such as device wipe, lock, or reset in the event of loss or compromise Deploy and update enterprise applications across devices Identity & Access Management: Create, manage, and de-provision user accounts and groups using Office 365 Admin Center , Exchange , Okta , and SailPoint Configure and manage mailboxes (user, shared, room, resource), including delegation and access permissions Manage guest access and external sharing in collaboration platforms Troubleshoot and escalate Zscaler access issues and device tracing in coordination with security teams Additional IT Support Duties: Oversee printer environments , VOIP systems , and CCTV infrastructure Lead IT onboarding and offboarding processes, including hardware, access, and account provisioning Provide Tier 2/3 escalation support for global end-users, ensuring timely and professional resolution