211 Mcse Jobs - Page 4

We are looking L1 & L2 engineers for our MNC clients Basic Desktop support, Basic Network Support work with installation, configuration, and ongoing usability of desktop. Works with Help Desk work as per the established standards and guidelines. Required Candidate profile Ready to Join in 15 days, Pic-up - Drop ,Food Facilities are optional (If available) Telephonic interview is possible for other Mumbai Location

Are you passionate about helping people solve IT problems? Love being a part of an exciting and innovative environment? Join Amazon Global IT Support! We re looking for people who strive to Work Hard. Have Fun. Make History. Amazon, is seeking bright, adaptable, and hardworking applicants to work at our Corporate Offices in the National Capital Region, India. IT Support Managers work with Amazon teams to provide and support the IT equipment and services they need. We treat Amazon employees as our customers and provide timely, accurate, and professional support. A successful IT Support Manager II excels in a fast-paced, team environment and possesses excellent communication skills. They have a high degree of Leadership skills and technical aptitude over a large scope of IT software, hardware, and networking disciplines. About The Role As an IT Support Manager II, you will use your Leadership & technical knowledge and specialized skills to support, build, implement, and improve technology solutions. You are able to manage large projects with minimal guidance that affect multiple locations in a region. You are able to Lead a technical IT Team who take care of customer issues in time of crisis to get them working again. You are actively expanding your scope considering customer need. AWS technologies and distributed systems concepts. Responsibilities include, but are not limited to Managing team of ITSEs Co-ordination with other internal & external stake holders. Support virtual or physical events and town halls for India Manage Audio Visual devices and services in India SL governance for team ensuring services uptime for customers. Helping and leading team to troubleshoot difficult IT problems. Collaborate with internal teams or vendors to execute projects. Lead continuous improvement efforts. Audit the quality of work performed and provide constructive feedback when necessary. Automate manual tasks; create/improve small tools that help make team operations more efficient. Be the first point of escalation. Having a good exposure in IT Asset management. Senior Level Customer Support. Participate in hiring, training and development of team. Basic qualifications Bachelor s degree in Computer science or IT related field. 4+ years of experience in two or more of the following: Microsoft Administration, Linux Administration, or Cisco IOS (CLI) 4+ years of experience troubleshooting skills in a multi-user high availability environment Experience in Audio Visual devices and services 4+ years of experience in virtual or physical events and town halls 4+ years of experience with networking concepts such as DNS, DHCP, SSL, OSI Model, and TCP/IP 4+ years of experience in leading Technical team. Preferred qualifications Bachelor s degree in Computer science or IT related field. Microsoft MCSE, MCITP Systems Administrator (Active Directory) experience ITIL certification Experience in Audio Visual devices and services Experience in Linux, Microsoft, and network systems administration Strong troubleshooting skills of very complex systems Ability to explain complex IT concepts in simple terms Excellent written and verbal communication skills Ability to manage high priority projects Ability to travel up to 25% Amazon is an Equal Opportunity Employer Minority / Women / Disability / Veteran / Gender Identity / Sexual Orientation/ Age Bachelors degree in a quantitative/technical field such as computer science, engineering, statistics 5+ years of leading technology teams as a information technology operations manager experience Knowledge of cabling best practices Bachelors degree Experience with system management tools and client/server environments

As an ITS Support Engineer at Amazon, youll be the go-to expert for corporate employees, providing seamless end-to-end services and frictionless on-site technical support to ensure uninterrupted productivity. With an advanced understanding of IT standards, systems, and equipment, youll work independently or collaboratively to manage projects, adapt quickly to new processes, and serve as a mentor for escalations. Your role involves engaging with Amazonians across teams, diagnosing and resolving a wide variety of specialized hardware and software issues, and implementing successful solutions. As part of the Amazon Helpdesk, youll be the first point of contact for technical questions and problems, working with service managers and staff to maintain internal solutions and manage on-premises infrastructure. This dynamic position requires strong communication skills, technical and analytical competencies, and above all, a customer-obsessed mindset. Youll have the opportunity to develop your career while supporting Amazons unique corporate infrastructure, service platforms, and employees, making you a crucial part of the IT Services Team in maintaining the companys innovative and efficient work environment. As a dedicated IT Support Professional, responsibilities encompass providing comprehensive ticket-based, walk-up, and remote Help desk support across Amazons multi-site environments, while delivering high-quality, hands-on troubleshooting and resolution of technical issues. The role involves managing service provider engagements, overseeing routine processes including new hire onboarding, computer lifecycle management, asset inventory, imaging, warranty support, and hardware recycling. Key functions include participating in process development and implementation, researching and deploying new hardware/software solutions, and evaluating system health through log analysis. Critical responsibilities include providing on-call support for high-severity incidents and serving as an escalation point of contact for the team, while assisting with activities to triage and escalate system or network outages to minimize downtime. The position requires effective understanding and execution of change management activities in a high-availability environment, along with active collaboration with partner teams and vendors on continuous improvement projects, defining requirements, and managing execution to deliver operational excellence and value. The role demands strong problem-solving skills, a commitment to expanding technical expertise, and staying current with IT policies and emerging technologies to ensure optimal system performance and reliable IT service delivery. A day in the life Seeking a customer-focused IT Support Associate who excels in Windows/Mac/Linux OS deployment, remote technical support, and comprehensive user hardware/software/peripheral assistance, while demonstrating expertise in LAN troubleshooting and hardware asset management. The ideal candidate will maintain detailed documentation while handling a high volume of urgent requests, displaying innovation, energy, and adaptability in new processes. They must be self-motivated, able to work independently with minimal supervision, and maintain high productivity levels while managing ambiguous situations. This role requires someone who combines strong technical capabilities with genuine curiosity, commitment to team success, and an initiative in delivering hands-on IT support across all platforms. 4+ years of corporate setting Windows, Mac or Linux Operating systems support experience and experience in the AV sector with a proven record of effectively commissioning, configuring, troubleshooting or installing corporate AV systems Microsoft MCSE, MCITP Systems Administrator (Active Directory) experience ITIL Knowledge Experience in Linux, Microsoft, and network systems administration Experience working with AV technologies such as Extron, Crestron, BiAmp, Cisco, Shure and Poly; control systems, DTP systems, matrix switchers, extenders and audio DSPs Excellent troubleshooting, problem-solving and diagnosis skills with a strong understanding of signal flow Experience with network technology including video and audio over IP (e.g. Dante/AES) Candidates should be results oriented and delivery focused with demonstrated experience working with corporate users and engineering teams. Analytical abilities and proven problem-solving skills; must be a real troubleshooter who excels at spotting issues and monitoring problems. Ability to establish and build healthy working relationships and partnerships with peers, customers, vendors and suppliers Excellent communication, interpersonal and presentation skills, both oral and written communication Strong prioritization and organizational skills with attention to detail Ability to multi-task and handle multiple priorities in an innovative and fast paced environment. Strong verbal and written communications skills, including an ability to effectively communicate with both business and technical teams. Ability to manage high priority projects Ability to travel up to 10% At least 5 years of related industry experience in an enterprise environment. Candidates should be results oriented and delivery focused with demonstrated experience working with corporate users and engineering teams. Analytical abilities and proven problem-solving skills must be a real troubleshooter who excels at spotting issues and monitoring problems. Ability to multi-task and handle multiple priorities in an innovative and fast paced environment. Strong verbal and written communications skills, including an ability to effectively communicate with both business and technical teams. Significant experience supporting users and their hardware and software. Experience with AD Systems Administration in a mixed operating system environment Chrome OS, Windows and Unix. Knowledge of networking hardware and concepts. Crestron DMC-T or DMC-E Certification ITIL Certified SynAudCon Training CTI-P101 Foundations of Crestron Programming Certification CompTia Network+ and Cisco Certified Network Associate (CCNA) Additional Certifications or formal training by AV manufacturers (e.g., Crestron, Extron, Biamp, QSC, Cisco, Dante, etc.)

Position : System Administrator Location : Mumbai Education : Bachelors degree (Technical) Experience : At least 8 to 10 years of experience in end user IT support with Active Directory, Exchange, server, Antivirus, Citrix and networking knowledge. Skills : In-depth Windows (2016 and higher versionsWin11 & Higher versions) Linux & High Availability, Load Balancing, and Disaster Recovery. Exchange, Security products, MCSE, AWS, Hyper -V, Nutanix, Citrix, SAN, NAS, virtual Platform experience. ITIL, Cisco IPT (not must but good if have expertise). Troubleshooting complex issues Hands-on experience on configuration management like Ansible, terraform. Ability to install and manage multiple application environments. In-depth knowledge of Server hardware, Lenovo Laptops hardware In-depth networking background VPN Endpoint troubleshooting. 24/7 Support. As Required Including But Not Limited To: Hardware and infrastructure Third party application support Job Functions: Responsible for setup, configuration, and troubleshooting of complex Windows environments (e.g., clustering, high availability, load balancing, etc.). Support cloud infrastructure on AWS/ azure platform. Hands on experience on Backup and restore technology. Handle IT project role out in Server domain. Configuring and maintaining Hyper V Configuring and managing Antivirus. O365 configuration and management. VPN configuration and management Monitoring and configuring logging of devices, endpoints, Troubleshooting knowledge of windows and hyper V cluster Managing load balancing devices. Configuring and managing Storages as SAN, NAS. Troubleshooting issues on replication at windows and storage level. Worked on Azure AWS / Hyper V platform / Nutanix Hypervisors Performance monitoring of servers (Disk space, usage, CPU & Memory usages). Blue dump analysis Troubleshooting port communication/ depletion issues. Configuring Print Servers Patching Servers using WSUS /tools New server VM builds & in place OS upgrades File & Print servers migration Maintaining Auditing and logging of servers and endpoints. Installation and configuring network services like Active Directory, DNS, DHCP, File & Print in windows Servers configuration management using Ansible, terraform. Troubleshooting AD replication issues. Managing AD,GPO,DNS & DHCP Managing Hyper-V environment. Worked on performance Servers Server Management using ILO Supporting On-call support for high priority issues Following ITIL Processes (Change Management, Incident Management & Problem Management etc.) Willing to work 24/7 environment. Must be flexible to work on weekends and after business hours, if required. Willing to work extended hours for supporting projects and troubleshooting issues. Certifications Desirable : Citrix, Nutanix, AWS, Azure

About Us Tata International Limited is a leading trading and distribution company that has served the industry for over six decades, exemplifying its core values of Pioneering, Integrity, Excellence, Unity and Responsibility. We have our footprints in over 29 countries across the globe operating in diversified verticals from trading and distribution to manufacturing and retail, which offers our employees a dynamic environment rich in opportunities. Guided by the common threads of Tata Code of Conduct, we foster a collaborative and inclusive work environment that encourages personal and professional growth thus laying a strong foundation for creating a world-class organization where employees are respected and motivated to contribute to sustainable development. Job Purpose To provide IT infrastructure support for Tata International Key Responsibilities Responsible for installation and configuration of hardware and software Hands on Active Directory experience (created and managed large AD setups) and MD Office Delivery of first level technical support and will be responsible to maintain maximum availability of application IT systems Managing and monitoring network connectivity and providing first level support and troubleshooting to all hardware and network related problems Co-ordinate with application and infrastructure vendors for timely resolutions Responsible for maintenance and book keeping of all IT Assets Managing data backups Managing communication and collaboration of technologies Vendor SLA management as per the role Provide technical support to users over e-mail and phone Educational Qualifications Engineering or Science Graduate in Computers Microsoft Certified Systems Engineer (MCSE) or CISCO Certified professional ITIL Certification (Desirable but not essential) Desired Profile (Experience) 4-5 years in managing mid to large size enterprises managing servers, desktops, printers etc. Familiarity with new technologies, network and infrastructure Ability to work independently Knowledge of SQL 2008/2012 installation, database creation, SQL backup etc. Knowledge of ITIL and ISO 27000 driven processes will be an added advantage Industry Preference NA

Key Responsibilities Act as the lead engineer on large or complex client deploy projects Act as the lead engineer on product engineering projects to further develop our service Provide AWS subject matter expertise advice and assistance to pre-sales architects Installation, configuration, and ongoing management of O/S and AWS services. Implementing and maintaining custom client machine images and centralised configuration management to enable quick repeatable builds and auto-scaling. Maintaining high availability through proactive measures. Troubleshooting and resolving complex technical issues. Ensuring clients & partners are updated on current status of work and issues. Raise, investigate and resolve problems and known errors in line with the problem management process. Ability and willingness to proactively improve ways of working, automation and processes via our continual improvement Kanban board. Partake in an oncall rota to provide 24 7 4th line support for Ensono s AWS clients. Proactively keep up to date on AWS services and developments. Act as the technical escalation point in the team for other members Act as team leader in Manager s absence Skills and Experience 12+ years experience in supporting highly customer-focused mission critical environments (e.g. high profile websites or enterprise infrastructure) essential. 6+ years experience of engineering, architecting, or supporting AWS solutions. Excellent O/S knowledge and experience in Linux or Windows with basic knowledge of the other. MCSE/RHCE or equivalent level of knowledge preferred. Experience of implementing and supporting AWS based instances and services (e.g. EC2, S3, EBS, ELB, RDS, IAM, Route53, Cloudfront, Elasticache, WAF etc.). Hold a number of current AWS Associate and Professional level Certifications ( Devops and Architect). Hold at least one AWS Certified Speciality certification (e.g. Security or Networking) Experience of building and maintaining scalable and auto-scaled environments using automation and configuration management tools (e.g. Cloudformation/Terraform and Ansible) beneficial or can be gained. Scripting ability in one or more of Python, Powershell, Bash, Perl Experience of using Git for version control Experience of working with or supporting containerized environments (ECS/EKS/Kubernetes/Docker) Experience of Jenkins or other CI/CD pipeline technology useful or can be gained. Good knowledge of TCP/IP. A degree in a computing-related discipline preferred or equivalent ability and knowledge. Excellent written and verbal communication skills. Experience working in an ITIL environment beneficial. Desire to continually grow, develop and improve. Must be independent, self-motivated, a self-starter and possess a good working attitude. Client focused and results driven - a consistently high performer. Able to make independent judgement and coordinate the group when required. Able to implement supportable solutions and make the complex simple. Able to perform as a role model and resident expert within the team. Able to professionally represent the company at events (e.g. user groups, conferences). JR011991 Next Job Posting Manager ITSM Governance Social Share

":"Overview About Enerpac Tool Group Enerpac Tool Group is a premier industrial tools and services company serving a broad and diverse set of customers in more than 25 countries. The Company s businesses are global leaders in high pressure hydraulic tools, controlled force products and solutions for precise positioning of heavy loads that help customers safely and reliably tackle some of the most challenging jobs around the world. The Company was founded in 1910 and is headquartered in Milwaukee, Wisconsin. Enerpac Tool Group trades on the NYSE under the symbol EPAC . Our vision is to be our customer s preferred partner through relentless innovation of industrial tools and services that help them safely and reliably tackle their toughest jobs around the world. For further information on Enerpac Tool Group and its businesses, visit the Companys website at https: / / www.enerpactoolgroup.com / Business Contribution The IT Service Desk Analyst is responsible for providing technical support globally to internal customers via phone, Teams, email, and in-person. The IT Service Desk Analyst works as a member of a team to provide/oversee 1st and 2nd level problem solving and training for end users; manages the system imaging process; solving printer issues, basic switching, networks; maintains inventory of systems and licenses; creates and maintains procedures and documentation for IT Systems support personnel; and, in general, ensures desktop systems efficiency and integrity. The analyst will diagnose and resolve technical issues, perform root cause analysis, escalate complex issues, and ensure timely resolution of all requests. The IT Service Desk Analyst will document all incidents and service requests in the ticketing system, maintain accurate inventory records, and ensure that all equipment is up to date and working properly. This position must develop and maintain good working relationships, resolve problems, a strong technical aptitude, and positively influence others in order to successfully produce customer satisfaction. What you will do: Install, relocate and/or upgrade PC/software, peripherals, and other devices to satisfy business and/or end-user requirements Respond to all incidents and service requests level 1 and 2, in a timely and professional manner. Document all incidents and service requests in the ticketing system Be the primary contact for local IT related issues and work with level 3 and 4 system administrators to escalate problems that cannot be solved at Level 2. Document all incidents and service requests in the ticketing system Minimize equipment failures through proper design/setup of standardized desktop systems and processes Work with the Wintel Team Lead to determine strategic direction for the desktop environment, including the evaluation and testing of new technologies Assist in the development and implementation of IT policies and procedures. Maintain computer cabinets, storage rooms, and PC inventory Maintain printers, network switches and other IT equipment at the site. Ensure effective communication between team and the rest of the IT organization, including status reports of projects and/or systems issues Manage outside vendors relating to desktop and peripheral support (Dell, Cisco, Avaya etc.) What makes you an ideal candidate: Bachelors degree in Computer Science, Associates Degree, Information Technology or related field 3 + years of experience in a technical support role Experience in providing customer service in a professional manner Ability to develop effective working relationships with customers, co-workers and Administration Strong knowledge of Microsoft Windows and Microsoft Office Suite Experience with Active Directory and Exchange Experience with basic network troubleshooting and hardware support Excellent verbal and written communication skills Strong problem-solving skills Ability to multitask and prioritize tasks in a fast-paced environment Certifications in relevant technical areas are preferred (e.g. A+, Network+, MCSE, Azure Fundamentals etc.) The IT Service Desk Analyst plays a vital role in maintaining and supporting the organizations technical infrastructure. The analyst must possess excellent communication skills, technical abilities, and a customer service-oriented mindset. The IT Service Desk Analyst should have experience working with global customers and possess strong analytical and problem-solving skills. The candidate should also be able to work independently as well as part of a team. Enerpac Tool Group Values: Be an ambassador for the businesses and ensure that Enerpac Tool Group Values always come first: SAFETY - Safety is our highest priority and is at the heart of everything we do. INTEGRITY - We will act with honesty and transparency and always do the right thing. OWNERSHIP - We will own our commitments, act with a sense of urgency, and deliver what is expected of us on time, or ask for help early enough. TEAMWORK - We will act as one Enerpac team, operate with an enterprise-wide mindset, and support each other to deliver for our stakeholders. AGILITY - We will act with purpose and speed, and we will adapt quickly to changing circumstances. What we offer Our employee benefits including flexible workplace policies, employee resource groups, learning and development resources, career progression pathways, and community engagement initiatives are some of the reasons why we have had great success in bringing in new talent. In addition, our global employee wellness programs are crafted to support the physical, emotional, and financial well-being of our employees. *Benefits & Perks vary by Country. for a unique, exciting career with variety and potential for growth, Enerpac Tool Group offers challenges & extraordinary rewards for people on a global scale. Never Compromise - choose ETG! #LI-AG1","

Hello Candidate, Greetings from Wings International ! We are hiring for Technical Support Associate/ Engineer for our client for Noida location. Position : Technical Support Engineer Job Role : Service Desk Experience : 6 Months - 2 years experience in service desk only (voice process) Qualification : B.Tech / BCA /B.Sc./ B.Com / MCA / M.Sc . with 60% in all academics. Job Locations : Noida Salary : 30 - 40% Hike on current CTC. Note : Communication should be Excellent . Regards Suman Chandra 99892 43344 81212 43344 90322 33456

We are seeking a highly experienced Exchange Server Administrator with in-depth expertise in managing both on-premises and cloud-based Exchange environments, including Exchange Online (Office 365). The ideal candidate should have strong experience in email infrastructure, migration planning, security compliance, and be highly skilled in scripting (PowerShell) for automation and administration. Key Responsibilities: Manage and administer Exchange Server (2013/2016/2019) and Exchange Online environments, ensuring high availability and performance. Handle email migrations (on-premises to Exchange Online), hybrid configurations, and directory synchronization via Azure AD Connect. Design, implement, and maintain email security, anti-spam/anti-malware, DLP, mail flow rules, and TLS configurations. Troubleshoot mail delivery, performance issues, client connectivity (Outlook, ActiveSync, OWA), and hybrid email flow. Manage public folders, shared mailboxes, distribution lists, and resource mailboxes. Create and maintain PowerShell scripts for automation, reporting, mailbox management, and Exchange configuration tasks. Implement retention policies, litigation holds, compliance rules, and eDiscovery solutions. Monitor server performance, perform capacity planning, and conduct regular health checks using Exchange Admin Center (EAC) and Exchange Management Shell (EMS). Provide support for M365 mail-related services including Defender for Office 365, Purview Compliance, and M365 audit/log analysis. Work collaboratively with security, network, and application teams for change management, patching, and updates. Technical Skills & Expertise: Expertise in Exchange Server 2013/2016/2019 and Exchange Online / Office 365 Deep understanding of hybrid Exchange environments and Azure AD Connect Proficient in PowerShell scripting for Exchange and Office 365 administration Experience with Exchange migrations (Cutover, Staged, Hybrid, PST import) Knowledge of DNS, SMTP, TLS, SPF, DKIM, DMARC Familiarity with Microsoft Defender for Office 365, Purview, Security & Compliance Center Hands-on with certificate management for secure mail flow (internal and external) Basic understanding of Microsoft Intune / MDM policies for email access control (optional) Qualifications: Bachelor s degree in Computer Science, Information Technology, or a related field 8+ years of relevant experience in Microsoft Exchange and messaging systems Microsoft Certifications preferred: MS-102: Microsoft 365 Administrator Exchange Server MCSE (Retired but valuable) MS-700 or MS-101 (desirable) Soft Skills: Strong communication and documentation abilities Proactive, self-motivated, and detail-oriented Ability to work independently or in a team across multiple projects Excellent troubleshooting and analytical skills

Position Summary We are seeking a skilled Core Application Packaging Engineer to join our dynamic IT team. The candidate will play a key role in creating, deploying, and managing application packages in a hybrid work environment. The role involves collaborating with various teams to ensure seamless software deployment while maintaining security and compliance standards. Key Responsibilities Application Packaging and Deployment: Create, test, and maintain software application packages using industry-standard tools (e.g., SCCM, Intune, AdminStudio). Automate and streamline the software deployment process to ensure efficiency and scalability. System Administration: Manage and maintain application packaging infrastructure. Resolve application packaging issues, compatibility challenges, and deployment errors. Collaboration: Work closely with IT, QA, and business teams to gather packaging requirements and ensure compatibility with existing systems. Support end-user teams during application deployment and provide technical assistance as needed. Security and Compliance: Ensure all packages comply with organizational security standards and policies. Perform regular audits and patch management to keep applications updated and secure. Documentation and Reporting: Maintain detailed documentation of application packaging processes and configurations. Provide regular reports on deployment metrics and project statuses. Required Qualifications Education: Bachelors degree in Computer Science, IT, or a related field (or equivalent work experience). Experience: 3-5 years of experience in application packaging and deployment. Hands-on expertise with tools like AdminStudio, SCCM, Intune, or similar platforms. Strong knowledge of Windows OS, registry, file systems, and scripting (PowerShell, VBScript, or Python). Skills: Proven problem-solving skills with the ability to troubleshoot and resolve complex technical issues. Familiarity with MSI/MST creation, App-V, and other virtualization technologies. Understanding of ITIL processes and software development lifecycle (SDLC). Preferred Qualifications Experience with hybrid environments and cloud platforms like Microsoft Azure or AWS. Certifications like ITIL, MCSE, or equivalent are a plus. Knowledge of Agile methodologies and project management tools. Soft Skills Strong communication and interpersonal skills. Ability to work independently and collaboratively in a hybrid setup. Detail-oriented with a focus on quality and efficiency.

Since our founding, IDEMIA has been on a mission to unlock the world and make it safer through our cutting-edge identity technologies. Our technology leadership makes us the partner of choice for hundreds of governments and thousands of enterprises in over 180 countries, including some of the biggest and most influential brands in the world. In applying our unique expertise in biometrics and cryptography , we enable our clients to unlock simpler and safer ways to pay, connect, access, identify, travel and protect public places - at scale and in total security. Our teams work from 5 continents and speak 100+ different languages. We strongly believe that our diversity is a key driver of innovation and performance. Purpose This role installs and maintains operating systems, applications, servers, virtualization, network devices and backup systems to ensure stable performance. Key Missions We are hiring for " Senior IT System Administrator " role based at NSEZ, Noida. Roles & Responsibilities Design/capacity planning/ Implementation / Administration and support of Virtual Enviornment on VM platform. Designing and implementing new network solutions and/or improving the efficiency of current networks Hands-on experience with designing and building physical servers installing, configuring, and patching ESXi 7.x & 8.x Manage VMs with snapshots. Extensive knowledge of ESX host and Storage integration with iSCSI & FC technology. Regular support of VMware and windows environment by resolving the escalated tickets for the internal and external customer. Hands-on knowledge of configuring VM network in VMware(vlan/vlan IDs/network teaming etc. Very good knowledge of VMware & Microsoft core licensing with Processor Core-wise. Identify and implement the rectified operational issues Hands-on knowledge of Importing and exporting OVFs and manually migration of VMs Manage Firmware updates on ESXI Host hardware Manage ESX and vcenter patches & VMware tools versions Good understanding of Routing, Switching & Firewalls Design, setup and configure switching HP, CISCO environments knowledge of veeam backup application and its integration with vm technologies for backup and recovery Good understanding of windows administration and domain environment. Excellent Knowledge of configuring, tuning, maintaining, and monitoring Windows 2016 / 2019 Enterprise Servers . Strong hands-on experience on security and non-security patch remediation on large scale of Windows server environment through WSUS server. Trellix Server Management, Policy creation, deployment, Database backup and troubleshooting. Understanding about vulnerability management/ penetration testing Profile & Other Information To succeed in the above mission, you will need to have following skills/experience: Bachelor s degree /Diploma in IT/ equivalent Microsoft Certification (MCSE)/Vmware Certified/CCNA or equivalent certification in relevant programs desired 10-12 Years in Server/System administration Good experience of Network administration

About the role DNV is seeking Assessment manager TISAX for our Management System Certification (MSC) service line. We prefer already qualified candidates, but we are open for candidates with sufficient background. Perform 3rd-party audits and trainings according to TISAX, ISO/IEC 27001, ISO 9001, ISO 27701 Provide timely and accurate reviews of client s corrective action and closure Provide customers with timely, complete, and accurate reports of their current level of conformity / implementation of their management system x Maintain schedule of audit activity with Management System clients Maintain appropriate auditor credentials and pursues advancement of those credentials and other related credentials as needed. Ensuring compliance with accreditation rules /ENX rules and other internal or external requirements. Ability to manage Key Customers. Supporting the sales team on technical aspects. Familiarity with use of digital tools What we offer Flexible work arrangements for better work-life balance Generous Paid Leaves (Annual, Sick, Compassionate, Local Public, Marriage, Maternity, Paternity, Medical leave) Medical benefits ( Insurance and Annual Health Check-up) Pension and Insurance Policies (Group Term Life Insurance, Group Personal Accident Insurance, Travel Insurance) Training and Development Assistance (Training Sponsorship, On-The-Job Training, Training Programme) Additional Benefits (Long Service Awards, Mobile Phone Reimbursement) Company bonus/Profit share. *Benefits may vary based on position, tenure/contract/grade level* About you Bachelor s degree in computer science, Mechanical, Automobile, or equivalent & ideally a higher-level qualification Lead auditor Qualifcation in ISO 27001:2022(CQI- IRCA) and Lead Assessor Training on TISAX Overall, 10 Years of experience in which at least 4 years FTE of working experience (as direct employee, consultant, etc.) within companies of automotive manufacturing or direct supply chain and 6 years in IT Audit experience in automotive sector (manufacturing or direct supply chain): in the following standards: TISAX, ISO 9001, IATF 16949, A-Spice, ISO26262. Great attitude, Analytical skills and communication skills. Preferred: ITIL Certified, ISO 22301, ISO 20000-1, CISA, CISM, CISSP, MCSE, MCSA and/or MBA Good understanding of relevant regulations and industry standards (e.g. GDPR, ITIL Framework, FFIEC, SOX, COSO, COBIT, ITIL, ISO27001, PCI, HIPAA, HiTrust and GLBA), best practices and methodologies and the ability to apply these requirements to organizational internal control frameworks.

Key Responsibilities Act as the lead engineer on large or complex client deploy projects Act as the lead engineer on product engineering projects to further develop our service Provide AWS subject matter expertise advice and assistance to pre-sales architects Installation, configuration, and ongoing management of O/S and AWS services. Implementing and maintaining custom client machine images and centralised configuration management to enable quick repeatable builds and auto-scaling. Maintaining high availability through proactive measures. Troubleshooting and resolving complex technical issues. Ensuring clients & partners are updated on current status of work and issues. Raise, investigate and resolve problems and known errors in line with the problem management process. Ability and willingness to proactively improve ways of working, automation and processes via our continual improvement Kanban board. Partake in an oncall rota to provide 24 7 4th line support for Ensono s AWS clients. Proactively keep up to date on AWS services and developments. Act as the technical escalation point in the team for other members Act as team leader in Manager s absence Skills and Experience 12+ years experience in supporting highly customer-focused mission critical environments (e.g. high profile websites or enterprise infrastructure) essential. 6+ years experience of engineering, architecting, or supporting AWS solutions. Excellent O/S knowledge and experience in Linux or Windows with basic knowledge of the other. MCSE/RHCE or equivalent level of knowledge preferred. Experience of implementing and supporting AWS based instances and services (e.g. EC2, S3, EBS, ELB, RDS, IAM, Route53, Cloudfront, Elasticache, WAF etc.). Hold a number of current AWS Associate and Professional level Certifications ( Devops and Architect). Hold at least one AWS Certified Speciality certification (e.g. Security or Networking) Experience of building and maintaining scalable and auto-scaled environments using automation and configuration management tools (e.g. Cloudformation/Terraform and Ansible) beneficial or can be gained. Scripting ability in one or more of Python, Powershell, Bash, Perl Experience of using Git for version control Experience of working with or supporting containerized environments (ECS/EKS/Kubernetes/Docker) Experience of Jenkins or other CI/CD pipeline technology useful or can be gained. Good knowledge of TCP/IP. A degree in a computing-related discipline preferred or equivalent ability and knowledge. Excellent written and verbal communication skills. Experience working in an ITIL environment beneficial. Desire to continually grow, develop and improve. Must be independent, self-motivated, a self-starter and possess a good working attitude. Client focused and results driven - a consistently high performer. Able to make independent judgement and coordinate the group when required. Able to implement supportable solutions and make the complex simple. Able to perform as a role model and resident expert within the team. Able to professionally represent the company at events (e.g. user groups, conferences). JR011989 Next Job Posting Associate DRaaS Professional Social Share

Job Description Roles & Responsibilities NOTE: This job profile is exclusively for people with skills on designing solutions on Microsoft Wintel technologies; hence, administrators/support resources, please do not apply. The successful applicant will work as part of a global solutions team to DESIGN, Build Effort Estimation & DEPLOY Wintel technologies Including Identity & Access both on-prem and cloud for existing and prospective clients through RFP / RFI. The key responsibilities of the role include: Owning the design of specific technology solutions from high-level and detailed-level designs to deployment and handover to delivery with a minimum of 10+ years experience in relevant field Design: Review, design, guide, and execute efficient solutions that are operationally cost-effective to maintain. Review, design and execute solutions to availability and resilience targets in line with requirements. Exploit and develop shared design blueprint and documentation for ongoing reuse Determine server specifications and infrastructure requirements as part of capacity planning (such as storage, network security, etc.) Both verbally and in written form, articulate solutions and benefits accurately and persuasively, reflecting the client s interests or concerns. Ensure that the detailed solutions align with client and Cognizant strategy and SLAs. Drive project calls and perform presales activities on on-premises, cloud and hybrid deployments. Validate HLD, LLD and other project documents. Create efforts and timelines for projects. Review and identify the risks in projects and define the mitigation plan Details Skills & Experience (List Primary / Optional / good-to-have skills) Key technical skills required The following are the mandatory requirements of infrastructure-based solutions experience for this role: Experience in the design implementation of large-scale solutions and platforms with the following technologies: Expert level of understanding and hands-on experience in Windows 2003/2008/2012/2016 Exposure to migration projects, build, re platform. Guide review and assessment of environment for various migrations. Designing the remediation and migration approach, milestones, timelines, risk and mitigation Active Directory 2003/2008 R2/2012 Services design, sizing, migration and implementation for at least 6000 objects Intra and Inter-Active Directory Forests Migration and Co-existence Azure AD, Conditional Access and MFA/SSPR configuration. Active Directory Consolidation Must have designed and implemented File & Print and DFS environments Must have executed File & Print migrations Must have executed File Server to DFS migrations Hands on experience in migrating large scale users, computers and member servers from various source Forest to target Forest Knowledge on Azure - PaaS and IaaS Knowledge of Access Management Solutions - Active Directory Federation Services (AD FS) to design the integration for Azure and Office 365 Active Directory Integration Capability with Identity Management Systems (MS FIM, MIM, etc.) Windows platform upgrade Design and implementation of Hyper V cluster and migration of work load Working knowledge of Application migration and migration tools like AppZero Application Assessment and compatibility test tools like Factfinder from Blue stripe and Change Base from Quest Assess existing AD infrastructures and make recommendations for improving design and performance Working experience on various migration tools such as ADMT, Quest/Binary Tree Tools, Data migration tools like Double take, Quest, Sharegate Provision and Configure Azure AD and integrating with onprem AD OneDrive Deployment using Share gate and metalogic Previous experience of working on similar Active Directory Transformation projects, working on customer sites and liaising with client community Create detailed design, migration/transition documentation based on the project requirements Design and execute complex build and migration projects on other Wintel technologies like DNS, Hyper-V, KMS, WINS, DHCP, IPAM, PKI, RADIUS, File Services, Print Services, Direct Access and terminal services(RDS) AD Replication, Authentication and Authorization, Group Policies, ADAM and AD LDS, AD Performance tuning, domain and forest migrations. ODFB migration Work to integrate other tools, platforms, and applications to realise robust solutions that tie into AD Assist in developing and maintaining DR Plans for the AD environment. Knowledge of migration processes with specific emphasis on resource migration on file, DFS, print & DHCP. Third-party solutions on file and print solutions like Cerato, follow me printing, managed printing, secure printing, Ctera, Ricoh printing and Double-take Knowledge of business applications integration with Active Directory through LDAP, SSO Providers, etc. Collaborate with Project Managers, Delivery Managers & Solution Architects to translate requirements into technical specifications Microsoft PowerShell scripting and tool-making skills to automate any of the above workload. Experience in carrying the assessment of Active directory environment to achieve security, reliability, availability and operational efficiency Primary skills (Rating as per assessment 3 an above) Secondary skills Competencies Same as above Core personal qualities required: The applicant will have exceptional verbal and communication qualities: Able to present and communicate technical designs and solutions to peers. Interact clearly with onshore project teams Exceptional written skills are required for solution documentation creation for both technical and non-technical material. A self-driven team leader with a flexible and dynamic style, able to work with minimum supervision as well as perform under pressure and meet tight deadlines. A background of infrastructure design engineering and deployment experience in an Outsource service environment. Own and represent specific solution detailed designs through to deployment and acceptance by delivery. As an Infrastructure specialist, maintain a thorough understanding of new product features, new solutions and approaches, along with potential business benefits to the architecture team and wider service line Continuously innovate and identify solution improvements specifically aimed at reducing the on-going operation costs Core technology competencies required: Appropriate technology certification: MCSE: Server Infrastructure on Windows Server 2012/2012 /2019 R2

About Us Tata International Limited is a leading trading and distribution company that has served the industry for over six decades, exemplifying its core values of Pioneering, Integrity, Excellence, Unity and Responsibility. We have our footprints in over 29 countries across the globe operating in diversified verticals from trading and distribution to manufacturing and retail, which offers our employees a dynamic environment rich in opportunities. Guided by the common threads of Tata Code of Conduct, we foster a collaborative and inclusive work environment that encourages personal and professional growth thus laying a strong foundation for creating a world-class organization where employees are respected and motivated to contribute to sustainable development. Job Purpose To maintain and intermittently improve our current Datacenter technologies and improving the overall architecture. Key Responsibilities Responsible for managing & monitoring the current IT infrastructure and technologies implemented in datacenter and across the locations New technology implementations and upgrade of current infrastructure to provide smooth end user experience Responsible to manage the core Infrastructure technologies like Active directory, Microsoft 365 suite, SAN & NAS, VMware cluster, Backups, DNS, DHCP, Group policy, Antivirus & Malware solution etc., Responsible to manage Network technologies like Wi-fi, switching, routing and firewall technologies Responsible to maintain end user and server patch compliance and Antivirus compliance Define standards to maintain the infrastructure technologies like Servers, Storage, End user systems, network and applications Maintain the internal and external domains and certificates Accountable for troubleshooting and resolving technical issues related to core technologies and handle escalations Capacity planning to ensure enough resources are available to run the applications and infrastructure services Provide directions to other IT team members and application teams on Infrastructure Monitor performance and ensure system availability and reliability. Monitor system resource utilization, trending, and capacity planning. Provide Level-2/3 support and troubleshooting to resolve issues. Work within established configuration and change management policies to ensure awareness, approval and success of changes made to the network infrastructure. Select and implement security tools, policies, and procedures in conjunction with the company s security framework. Liaise with various technology vendors, partners, and other IT personnel for problem resolution. Developing and maintaining network documentation, including network diagrams, procedures, and policies Maintaining audit related compliances. Respond to all system and/or network security breaches. Auditing and assessing all aspects of the company s network applications, including security, and communications. Educational Qualifications Bachelor s degree, MCSE/CCNA certifications, VMware certified professional, Any certification in Security would be an added advantage Desired Profile (Experience) 10 - 12 years of experience in similar function Industry Preference IT Organisation with previous experience in manufacturing, trading or distribution

Newfold Digital, Inc., through its various businesses, provides volume based, mass-market, Internet products to millions of Customers worldwide. Endurance International Group has been consistently ranked amongst the fastest growing technology companies in the continent. Newfold Digital, Inc. is a leading provider of web-presence solutions to small-businesses, professionals and individuals. Our product portfolio includes domain name registration, email-hosting services, web-hosting services, website builder tools, e-commerce solutions, and digital certificates. As a Hosting Product Specialist with Newfold Digitals Retail brands, you are a custodian of our customers continued trust in us for their critical application, email and web hosting needs. In this role, you will be the first point of contact with our client base, and be responsible for ensuring the speedy investigation, resolution and escalation of technical issues for our various hosting products. The friendliness and efficiency of our support is something we are incredibly proud of, and it is a very important reason for our success and our rapid growth. Location: Remote Role: System Admin Support Specialist, Senior Responsibilities Being the front line for customers over support tickets for our VPS and dedicated hosting products as part of 24*7 rotating shifts Troubleshooting and resolving issues related to our shared hosting products apart from attending to support tickets and escalations assigned. Support the phone and chat support teams by providing them with solutions to escalations they raise or answer their queries on hosting. Handling escalations from internal teams and making outbound calls. Training and mentoring the frontline teams. Manage the floor and help the Team Leads to achieve the Team target with mini projects. Identify recurring issues and build automated solutions. Investigating and identifying solutions to various kinds of technical issues spanning DNS, Apache, IIS, Email servers, Hosting control panels, Application firewalls, and associated technologies. Escalating complex system-wide issues or bugs to software engineering teams Ensuring speedy resolution of customer issues while maintaining high customer satisfaction Reviewing existing product documentation and publishing documentation in internal & external knowledge bases Pro-actively monitor product/services/site performance, uptime, availability and analyze logs / metrics and recommend/contribute to fixes. Skills You are acquainted with / have mastered some of the below skills Operating Systems: Good understanding of Redhat based linux flavours & Windows 2008/2012 systems. Linux Skills : sed/awk/grep/egrep, VI/VIM, netstat, lsof, strace, ps/top/atop/dstat, grub boot config & systems rescue, fstab/disk labels, ext3/ext4, tcpdump/wireshark, IPtables, sysstat (sar/vmstat/iostat etc), run-levels & startup scripts, sudo/chkrootkit/rkhunter. Windows Skills : Basic Windows Systems administration, Sysinternals tools, Performance monitor, Event logs, Various MMCs, Terminal services, VNC etc . Fundamentals: Excellent DNS & Networking Fundamentals, TCP/UDP, IP Routing. Application Protocols: Excellent understanding of SMTP,HTTP,FTP,IMAP,POP. Control Panels: cPanel, Plesk, Virtuozzo, KVM, Hyper-V - Installation, configuration and customization Applications: Exim, Postfix, Qmail, Apache (mod_php, mod_fcgid, CGI, php-fpm etc), Nginx, IIS (DotNet, PHP, ASP etc) Scripting : Basic sh/bash, perl, ruby, python, Powershell, Batch, VBScript Databases: Basic understanding of - SQL/RDBMS. Basics of MySQL, Postgres, MS-SQL. Configuring MySQL and postgreSQL servers. Soft skills: Strong customer support focus and decent english communication skills. Others: Regular expressions, Excellent troubleshooting skills. Good to have : Certifications: RHCE, MCSE, CCNA. Experience in: OpenVZ, Parallels Plesk and cPanel administration. Systems/Hardware: LOM/IPMI/IP KVMs, Dell Hardware. Why you ll love us: We ve evolved; we provide three work environment scenarios. You can feel like a Newfolder in a work-from- home, hybrid, or work-from-the-office environment. Work-life balance. Our work is thrilling and meaningful, but we know balance is key to living well. We celebrate one another s differences . We re proud of our culture of diversity and inclusion. We foster a culture of belonging. Our company and customers benefit when employees bring their authentic selves to work. We have programs that bring us together on important issues and provide learning and development opportunities for all employees. We have 20 + affinity groups where you can network and connect with Newfolders globally. We care about you. . At Newfold, taking care of our employees is our top priority. we make sure that cutting edge benefits are in place to for you. Some of the benefits you will have: We have partnered with some of the best insurance providers to provide you excellent Health Insurance options, Education/ Certification Sponsorships to give you a chance to further your knowledge, Flexi-leaves to take personal time off and much more. Building a community one domain at a time, one employee at a time. All our employees are eligible for a free domain and WordPress blog as we sponsor the domain registration costs. Where can we take you? We re fans of helping our employees learn different aspects of the business, be challenged with new tasks, be mentored, and grow their careers. Unfold new possibilities with #teamnewfold This Job Description includes the essential job functions required to perform the job described above, as well as additional duties and responsibilities. This Job Description is not an exhaustive list of all functions that the employee performing this job may be required to perform. The Company reserves the right to revise the Job Description at any time, and to require the employee to perform functions in addition to those listed above.

Management Level G About Organization: Equiniti is a leading international provider of shareholder, pension, remediation, and credit technology. With over 6000 employees, it supports 37 million people in 120 countries. EQ India began its operations in 2014 as a Global India Captive Centre for Equiniti, a leading fintech company specialising in shareholder management. Within a decade, EQ India strengthened its operations and transformed from being a capability centre to a Global Competency Centre, to support EQs growth story worldwide. Capitalising on India s strong reputation as a global talent hub for IT / ITES, EQ India has structured the organisation to be a part of this growth story. Today, EQ India has evolved as an indispensable part of EQ Group providing critical fintech services to the US and UK. Key Responsibilities: Monitor IT Infrastructure hardware, Operating system and application alerts generated by the tools and investigate the fault based on the Knowledge base and documentation and outside the documentation using own knowledge skills as applicable Run pre-defined tasks and ensure the completion Monitor and do the basic troubleshooting of Backup Run and manage scheduled jobs and batch processes Website monitoring and IIS troubleshooting Work in 24 x 7 shifts Manage advanced Level 1 support for Server, Operating systems and applications as per the skills mentioned Undertake Knowledge transfer from peers or clients during transition Prepare and update Documentation as applicable Manage the work within the agreed KPI/SLA as applicable Qualification & Skills New relic understanding is highly desirable. Understanding of synthetics and new relic configuration and alerting. Good to have Skills: Basic understanding of Cloud Computing (AWS preferred) Basic understanding of IaC tools like Terraform, Ansible, Puppet Basic understanding of Coding and scripting in Java, JSON, YML, Python/Bash/Go/Ruby, shell/powershell Experience in Automating routine tasks. Experience in query languages like SQL Basic understanding of containerization and orchestration tools like Kubernetes, docker, ansible, puppet Desirable Preferable ITIL Foundation Trained/Certified Preferable MCSE or MCSM. ITIL v3 certification. Personal Traits Excellent verbal and written communication skills in English. Highly process orientated Desire to learn and ability to quickly implement learnings. Troubleshooting skills Should be a good team player, highly motivated and ambitious Willingness 24 X7 Shifts

Dear Candidate, We are hiring for Network Engineer role at HCLTech; Nagpur . Please see the below job description and revert with your updated CV & additional details in case you find it suitable. GRADE/ ROLE/ SALARY As per relevant experience and last drawn CTC. To be discussed during the interview. Experience- 9+ years Location - Nagpur. Network Engineers are designated to provide overall engineering oversight of the customer's managed network. The Network Engineer understands the customer's internetworking environment and is the customer's technical advisor for current and future technology deployment and adoption. The Network Engineer utilizes consistent and sound engineering principles and industry best practices allowing the customer to rely on them for technical expertise in the implementation and evolution of their architecture. Lead Engineer Lifecycle Architecture & Engineering (Focus on Network Architecture, Cloud Networking, and Software Defined WAN technologies) Provide optimal and innovative solutions for global customers. Responsible for proactive client engagement at all client levels, technology lifecycle development, and planning. Design, implement and support solutions involving, but not limited to, WAN, LAN, WLAN, Data Analytics, Security, and Virtual (e.g.; Virtualization, SDN, NFV) technologies Analyze, evaluate, and communicate network capacity and performance with the objective of driving improvements to customer's network. Collaborate with internal and external stakeholders to ensure efficient and timely completion of projects. Responsible for ad-hoc supervision of a team for specific projects, resource management, process documentation, and peer mentoring. Responsible for maintaining customer network documentation such as engineering design document, record of change, and network diagrams. Provide last level incident support for NOC. Responsible for presentations and demonstrations related to technology, process, or client solutions. Requires ownership of design and critical issues, creative thinking, and problem resolution skills. Responsible for the protection of our customer proprietary network information and customer information assets. Skills and Qualifications Expected: Strong communicator internally and externally directed at clients and third parties Understanding of IT architecture design and development (nice to have: TOGAF, ITIL, CCAr, DCUCD, MCSE Platform & Infrastructure, CITA-x, CISSP, CQS, or equivalent) Experience with and strong understanding of complex network and data center/cloud infrastructures (CCDP, CCNP, CCIE, or equivalent level of experience) Experience with SD WAN Design and build customer networks Nice to have application development/scripting and related skills; Interest in cloud-based applications, virtualization (MCSE P&I, AWS CSA/CDE, VMware CMA, or equivalent is benefit)

At Moss Adams, we champion authenticity. For us, that means fostering a culture of talented people who care about you, about our clients, and about our communities. Here, you ll work towards our mission of empowering others to embrace opportunity, growing as a leader along the way. Our firm s size, middle-market clients, customized career paths, and supportive culture make this a reality. Join a values-driven firm where you ll have fun while solving complex and interesting business challenges. Welcome to our SOC & IT Compliance practice within Moss Adams Risk Advisory & Compliance (RAC). Our team provides SOC 1, SOC 2, and SOC related consulting services. In addition, our team supports our business assurance practice and integrated compliance audits for Sarbanes-Oxley other IT consultative services. We also provide consulting services focused on the IT side of the business and work closely with our Cybersecurity teams. We have direct interactions with clients who range in size from start-up to enterprise. We are currently seeking an SOC IT Compliance Associate. At Moss Adams you will gain knowledge of the firms assurance and consulting services as well as assist project managers, clients, and peers on various consulting and auditing engagements. We move quickly, challenge daily, and are looking for people who are self-motivated and thrive in fast paced deadline driven environments. The opportunity for advancement is accelerated at Moss Adams. Here you have the ability to directly impact training, developing methodology and being involved in the sales & marketing process. This associate will provide IT audit services through testing of client s internal controls related to Information Technology General Controls (ITGCs), advanced IT security controls, as well as business process controls. Does this sound like something you are interested in Individuals who thrive at Moss Adams exhibit the following success skills Collaboration, Critical Thinking, Emotional Intelligence, Executive Presence, Growth Mindset, Intellectual Curiosity, and Results Focus. Responsibilities: Understand the security environment of a client and the defined controls across, setwork, IT and application infrastructure as an associate member of team Create control test cases, execute the tests and provide clear test reports Ensure quality of assessments and tests performed Provide clear estimation to complete the tasks and meet the set timelines Identify opportunities for continuous improvement and contribute to implementing them Qualifications: Bachelor s degree in Computer Science, Information Systems or related degree required, Master s in Tech preferred, or MBA in Finance & Accounting or Systems \Minimum of 1 year of experience performing IT audit for external customers CISA, CISM, CISSP certification or comparable IT security accreditation preferred MCSE, MCTIP, CCNA, GSEC/GIAC, ITIL or comparable accreditation preferred Working knowledge of SOC audits required Proven record of being a fast learner Excellent verbal and written communication skills Analytical and creative problem-solving skill Moss Adams is an Equal Opportunity Employer as to all protected groups, including protected veterans and individuals with disabilities. Moss Adams complies with federal and state disability laws and makes reasonable accommodations for applicants and employees with disabilities. . Certain jurisdictions in the United States require employers to disclose the pay range in job postings. This is the typical range of pay for the position. Actual compensation may depend on factors such as qualifications, work experience, skills, and geographic location. This position may be eligible for an annual discretionary bonus. For more information about our benefit offerings and other total rewards, visit our careers page.

Hello Candidate, Greetings from Wings International ! We are hiring for Customer Support Associate for our client in Multiple location in South India. Position : Customer Support Engineer Qualification : BCA /B.Sc./ B.Com 2025 / 2024 / 2023 with 60% in all academics. Job Locations : Bangalore / Chennai/ Hyderabad Salary for freshers : Rs. 15,000 - 20,000/- Note : Communication should be Good . Regards Suman Chandra 99892 43344 81212 43344 90322 33456

Job Title: Technical support Location: Bangalore Experience: 1-3 Years We are seeking a Technical Support Engineer (Tier 2/3) with experience in Unified Communications (UC), SIP, VoIP, and Contact Center solutions. The ideal candidate will be responsible for handling escalated technical issues, troubleshooting complex problems, and providing expert-level support to enterprise customers and partners. Key Responsibilities: Escalation Handling: Provide Tier 2/3 support for UC and Contact Center solutions, assisting Tier 2 engineers with advanced troubleshooting. Technical Troubleshooting: Diagnose and resolve complex issues related to SIP, RTP, VoIP, UC applications, and call routing. Packet Analysis Debugging: Utilize tools like Wireshark, SIP tracing, and logs analysis to identify and resolve technical problems. Lab Replication: Reproduce customer issues in a test environment to validate solutions and escalate to RD if necessary. Customer Interaction: Engage partners on escalated cases, providing clear technical resolutions. Documentation Knowledge Sharing: Contribute to internal knowledge bases, write technical articles, and mentor junior engineers. Collaboration: Work closely with cross-functional teams, including development, product management, and global support teams, to drive issue resolution. Process Adherence Maintaining KPI s and desired SLA s Shift Open for 24x7 shift work . Required Skills: 5 7 years of experience in technical support or engineering roles within the Unified Communications or Contact Center domain. Strong understanding of SIP, RTP, VoIP, SBCs, and telephony protocols. Hands-on experience with Unified Communications platforms (Cisco, Avaya, Microsoft Teams, Zoom, or equivalent). Familiarity with VoIP troubleshooting tools (Wireshark, SIP logs, syslogs, etc). Good knowledge of Linux, Windows Server environments, networking (TCP/IP, DNS, firewalls), and cloud-based UC deployments. Exposure to Contact Center solutions (Genesys, Avaya, Cisco UCCE, NICE, etc) is a plus. Preferred Qualifications: Certifications like CCNA/CCNP/CCVP Collaboration, ACIS/ACSS (Avaya), MCSE (Microsoft Teams), or equivalent are a plus. Experience working with PBX systems, SIP trunks, and voice gateways. Knowledge of APIs, integrations, or automation in UC environments is beneficial.

Carry out the first level of troubleshooting on Windows OS and applications , Awareness of OS related securities, Responsible for Server Administration, Troubleshooting and resolving all hardware issues Plan preventive maintenance activities, DR/BCP activities , Installation and OS Support - Repair / Re-Installation or fresh Installation, Analyze system for failure and assist to restore files with help of operating system , Apply patches to the OS / applications or upgrade the applications as and when required, as per the approval from the respective Team Leaders , Administration of AD, DNS, DHCP, DFS, RDS services, You will carry out administration, support and maintenance of AD , RAID Configuration knowledge, Print/File/IIS server knowledge , Extend technical support the Clients over email and phone, Knowledge of Microsoft clustering & Veritas Cluster, Monitoring & Management of Backup & Restoration , Following up with Vendors hardware & software whenever required & resolve issues by minimizing downtimes , Creation of Knowledge base, Knowledge in ITIL process for Incident, Change and Problem management , Work on the change request and new Installations ,Raise and also technically update the tickets in ticketing system for all the issues handled , Ensure that the tickets raised per shift are closed as per SLA and if not escalate as per the escalation Matrix defined ,Knowledge of Vulnerability, Hardening , Patching on Windows servers Qualification Graduation Certification Any Technical Certificate (eg Hardware Networking Course, Computer course, MCSE, MCSA, CCNA, Active Directory) Technical Question Can you describe your experience with different versions of Windows Server (eg, 2012, 2016, 2019) How do you set up and configure Active Directory What is Group Policy, and how do you use it to manage a Windows Server environment Can you explain the process of setting up and managing DNS in Windows Server How do you configure and manage DHCP on Windows Server What is your experience with Windows Server Update Services (WSUS) Can you explain how you configure and manage file and print services on Windows Server What is your experience with Hyper-V, and how do you manage virtual machines in a Windows Server environment How do you integrate and manage Windows Server with cloud services like Azure or AWS Can you describe the process of setting up a hybrid cloud environment with Windows Server What are the best practices for securing a Windows Server environment How do you manage user permissions and access control in Active Directory Can you explain how you implement and manage encryption on Windows Server How do you ensure compliance with industry regulations and standards in a Windows Server environment What steps do you take to monitor and respond to security incidents on Windows Server What is your approach to backup and recovery in a Windows Server environment Can you describe how you use Windows Server Backup or third-party tools for backup purposes How do you develop and implement a disaster recovery plan for Windows Server Can you explain the process for restoring a server from a backup Describe a complex issue you encountered in a Windows Server environment and how you'resolved it. How do you troubleshoot and resolve performance issues on a Windows Server What steps do you take to diagnose and fix issues with Active Directory replication Can you explain how you would troubleshoot a failed Windows Server service How do you monitor and manage server performance and resource usage What tools do you use for monitoring and managing Windows Server environments How do you configure and manage network services such as DNS and DHCP on Windows Server Can you explain the process of setting up and managing a Windows Server cluster What is your experience with Power Shell for managing Windows ServerCan you provide an example of a script you've written How do you automate repetitive tasks in a Windows Server environment Can you explain how you use task scheduling and scripting to streamline server administration A user reports they cannot log in to their account. Walk me through your troubleshooting process. You need to migrate user data from one server to another with minimal downtime. How would you approach this task A critical security patch needs to be applied to multiple servers. How would you plan and execute this update You encounter a replication issue between two domain controllers. How would you diagnose and resolve this problem A server is experiencing high CPU usage. What steps would you take to identify and fix the issue

Carry out the first level of troubleshooting on Windows OS and applications , Awareness of OS related securities, Responsible for Server Administration, Troubleshooting and resolving all hardware issues Plan preventive maintenance activities, DR/BCP activities , Installation and OS Support - Repair / Re-Installation or fresh Installation, Analyze system for failure and assist to restore files with help of operating system , Apply patches to the OS / applications or upgrade the applications as and when required, as per the approval from the respective Team Leaders , Administration of AD, DNS, DHCP, DFS, RDS services, You will carry out administration, support and maintenance of AD , RAID Configuration knowledge, Print/File/IIS server knowledge , Extend technical support the Clients over email and phone, Knowledge of Microsoft clustering & Veritas Cluster, Monitoring & Management of Backup & Restoration , Following up with Vendors hardware & software whenever required & resolve issues by minimizing downtimes , Creation of Knowledge base, Knowledge in ITIL process for Incident, Change and Problem management , Work on the change request and new Installations ,Raise and also technically update the tickets in ticketing system for all the issues handled , Ensure that the tickets raised per shift are closed as per SLA and if not escalate as per the escalation Matrix defined ,Knowledge of Vulnerability, Hardening , Patching on Windows server Certification Any Technical Certificate (eg Hardware Networking Course, Computer course, MCSE, MCSA, CCNA, Active Directory) Technical Question Can you describe your experience with different versions of Windows Server (eg, 2012, 2016, 2019) How do you set up and configure Active Directory What is Group Policy, and how do you use it to manage a Windows Server environment Can you explain the process of setting up and managing DNS in Windows Server How do you configure and manage DHCP on Windows Server What is your experience with Windows Server Update Services (WSUS) Can you explain how you configure and manage file and print services on Windows Server What is your experience with Hyper-V, and how do you manage virtual machines in a Windows Server environment How do you integrate and manage Windows Server with cloud services like Azure or AWS Can you describe the process of setting up a hybrid cloud environment with Windows Server What are the best practices for securing a Windows Server environment How do you manage user permissions and access control in Active Directory Can you explain how you implement and manage encryption on Windows Server How do you ensure compliance with industry regulations and standards in a Windows Server environment What steps do you take to monitor and respond to security incidents on Windows Server What is your approach to backup and recovery in a Windows Server environment Can you describe how you use Windows Server Backup or third-party tools for backup purposes How do you develop and implement a disaster recovery plan for Windows Server Can you explain the process for restoring a server from a backup Describe a complex issue you encountered in a Windows Server environment and how you'resolved it. How do you troubleshoot and resolve performance issues on a Windows Server What steps do you take to diagnose and fix issues with Active Directory replication Can you explain how you would troubleshoot a failed Windows Server service How do you monitor and manage server performance and resource usage What tools do you use for monitoring and managing Windows Server environments How do you configure and manage network services such as DNS and DHCP on Windows Server Can you explain the process of setting up and managing a Windows Server cluster What is your experience with Power Shell for managing Windows ServerCan you provide an example of a script you've written How do you automate repetitive tasks in a Windows Server environment Can you explain how you use task scheduling and scripting to streamline server administration A user reports they cannot log in to their account. Walk me through your troubleshooting process. You need to migrate user data from one server to another with minimal downtime. How would you approach this task A critical security patch needs to be applied to multiple servers. How would you plan and execute this update You encounter a replication issue between two domain controllers. How would you diagnose and resolve this problem A server is experiencing high CPU usage. What steps would you take to identify and fix the issue

As one of the world s leading asset managers, Invesco is dedicated to helping investors worldwide achieve their financial objectives. By delivering the combined power of our distinctive investment management capabilities, we provide a wide range of investment strategies and vehicles to our clients around the world. If you're looking for challenging work, smart colleagues, and a global employer with a social conscience, come explore your potential at Invesco. Make a difference every day! Job Description Primary Duties/Responsibilities : Investigate faults relating to applications and their configuration, identify and implement appropriate solutions. Respond promptly and effectively to calls concerning any query or issue regarding software and hardware used within Invesco that Infra CX has responsibility for. Demonstrate and deliver excellent service to all clients at all times. Complete software/hardware installs, upgrades, adhoc project activity, moves and roll outs as and when requested, to the satisfaction of all parties involved. This includes patching and first-line telephony responsibilities. Maintain a central library for the applications that the Infra CX group has responsibility for, including reference manuals, installation guides, etc This includes keeping our hardware inventories, application profiles, procedure databases and the Technology knowledge centre up to date and current. Call management, includes logging and taking ownership, updating, closing calls correctly, using the appropriate categories and escalating when appropriate. Analysis of calls, this includes proactively monitoring and investigating statistics, looking for trends and patterns to identify recurring problems to enable root cause analysis. Liaise regularly with Technology management, all Technology support areas, the Service Desk and business partners in pursuit of best working practice for our team and user base. Assist when instructed to deliver our BR obligations. When requested provide intelligent hands-on support for all areas of the Infrastructure Services Group. Work closely with the Business Support Analysts to ensure all business critical issues are escalated promptly, that service level agreements and escalation procedures are met within agreed deadlines and future escalations are prevented. Active contribution in streamlining existing CX Asset Management Process. Ability to work under high pressure and demanding situation and fulfilling the requirements and concerns of Traders, Dealers, Fund Managers, etc Remote support to client. Should have ability to work on multiple tasks in accordance with already setup IT policy and regulations Hands-on experience with Ticketing tool and Inventory management (ServiceNow) Should be able to support on trading and Finance applications like Bloomberg, Bloomberg Gateway, MarketView Terminal, MFI Explorer, MorningStar, CCIL (TREPS, CROMS, NDS-OM, eKuber), IRIS, ARCL Dealing System, Report Browser, Refinitiv, ACE Equity, SunSystems, Vision, TdsPac etc Complete printer support to users Formal Education : Formal college degree or equivalent experience. MCSE grade or equivalent experience, preferred. Work Experience : Specialist experience in a business partners facing desktop support role, preferably gained within the Financial Services sector and/or a highly pressured environment. Should possess Asset management company IT experience 5+ years experience in a desktop support role or equivalent technical role. Knowledge/ Abilities : Up to date knowledge of the technologies, equipment and software appropriate to the business, including Windows operating systems, Smart devices, Microsoft Applications and Network Fundamentals. Should show highest availability and active contribution in the current working model Fundamentals on Mac devices and Operating Systems Network and Telephony patching experience. Basic Audio Visual experience Leadership and coaching skills. Subject Matter Expert in at least one desktop support related discipline. Proven track record of success coupled with proven knowledge of industry best practice for desktop support and service delivery. Demonstrate commitment and ability to provide exceptional service to internal clients, at all levels. Knowledge of ITIL V3 Foundation. Excellent communication skills with the ability to understand and converse in English. Self motivated, enthusiastic, approachable and people orientated. Full Time / Part Time Full time Worker Type Employee Job Exempt (Yes / No) No Workplace Model At Invesco, our workplace model supports our culture and meets the needs of our clients while providing flexibility our employees value. As a full-time employee, compliance with the workplace policy means working with your direct manager to create a schedule where you will work in your designated office at least four days a week, with two days working outside an Invesco office. Why Invesco In Invesco, we act with integrity and do meaningful work to create impact for our stakeholders. We believe our culture is stronger when we all feel we belong, and we'respect each other s identities, lives, health, and we'll-being. We come together to create better solutions for our clients, our business and each other by building on different voices and perspectives. We nurture and encourage each other to ensure our meaningful growth, both personally and professionally. What s in it for you Our benefit policy includes but not limited to: Competitive Compensation Flexible, Hybrid Work 30 days Annual Leave + Public Holidays Life Insurance Retirement Planning Group Personal Accident Insurance Medical Insurance for Employee and Family Annual Health Check-up 26 weeks Maternity Leave Paternal Leave Adoption Leave Near site Childcare Facility Employee Assistance Program Study Support Employee Stock Purchase Plan ESG Commitments and Goals Business Resource Groups Career Development Programs Mentoring Programs Invesco Cares Dress for your Day About Invesco: https://www. invesco. com/corporate/en/home. html About our Culture: https://www. invesco. com / corporate / en / about-us / our-culture. html About our DI policy: https://www. invesco. com / corporate / en / our-commitments / diversity-and-inclusion. html About our CR program: https://www. invesco. com / corporate / en / our-commitments / corporate-responsibility. html Apply for the role @ Invesco Careers : https://careers. invesco. com/india/ As one of the world s leading asset managers, Invesco is dedicated to helping investors worldwide achieve their financial objectives. By delivering the combined power of our distinctive investment management capabilities, we provide a wide range of investment strategies and vehicles to our clients around the world. If you're looking for challenging work, smart colleagues, and a global employer with a social conscience, come explore your potential at Invesco. Make a difference every day! Job Description Primary Duties/Responsibilities : Investigate faults relating to applications and their configuration, identify and implement appropriate solutions. Respond promptly and effectively to calls concerning any query or issue regarding software and hardware used within Invesco that Infra CX has responsibility for. Demonstrate and deliver excellent service to all clients at all times. Complete software/hardware installs, upgrades, adhoc project activity, moves and roll outs as and when requested, to the satisfaction of all parties involved. This includes patching and first-line telephony responsibilities. Maintain a central library for the applications that the Infra CX group has responsibility for, including reference manuals, installation guides, etc This includes keeping our hardware inventories, application profiles, procedure databases and the Technology knowledge centre up to date and current. Call management, includes logging and taking ownership, updating, closing calls correctly, using the appropriate categories and escalating when appropriate. Analysis of calls, this includes proactively monitoring and investigating statistics, looking for trends and patterns to identify recurring problems to enable root cause analysis. Liaise regularly with Technology management, all Technology support areas, the Service Desk and business partners in pursuit of best working practice for our team and user base. Assist when instructed to deliver our BR obligations. When requested provide intelligent hands-on support for all areas of the Infrastructure Services Group. Work closely with the Business Support Analysts to ensure all business critical issues are escalated promptly, that service level agreements and escalation procedures are met within agreed deadlines and future escalations are prevented. Active contribution in streamlining existing CX Asset Management Process. Ability to work under high pressure and demanding situation and fulfilling the requirements and concerns of Traders, Dealers, Fund Managers, etc Remote support to client. Should have ability to work on multiple tasks in accordance with already setup IT policy and regulations Hands-on experience with Ticketing tool and Inventory management (ServiceNow) Should be able to support on trading and Finance applications like Bloomberg, Bloomberg Gateway, MarketView Terminal, MFI Explorer, MorningStar, CCIL (TREPS, CROMS, NDS-OM, eKuber), IRIS, ARCL Dealing System, Report Browser, Refinitiv, ACE Equity, SunSystems, Vision, TdsPac etc Complete printer support to users Formal Education : Formal college degree or equivalent experience. MCSE grade or equivalent experience, preferred. Work Experience : Specialist experience in a business partners facing desktop support role, preferably gained within the Financial Services sector and/or a highly pressured environment. Should possess Asset management company IT experience 5+ years experience in a desktop support role or equivalent technical role. Knowledge/ Abilities : Up to date knowledge of the technologies, equipment and software appropriate to the business, including Windows operating systems, Smart devices, Microsoft Applications and Network Fundamentals. Should show highest availability and active contribution in the current working model Fundamentals on Mac devices and Operating Systems Network and Telephony patching experience. Basic Audio Visual experience Leadership and coaching skills. Subject Matter Expert in at least one desktop support related discipline. Proven track record of success coupled with proven knowledge of industry best practice for desktop support and service delivery. Demonstrate commitment and ability to provide exceptional service to internal clients, at all levels. Knowledge of ITIL V3 Foundation. Excellent communication skills with the ability to understand and converse in English. Self motivated, enthusiastic, approachable and people orientated. Full Time / Part Time Full time Worker Type Employee Job Exempt (Yes / No) No Workplace Model At Invesco, our workplace model supports our culture and meets the needs of our clients while providing flexibility our employees value. As a full-time employee, compliance with the workplace policy means working with your direct manager to create a schedule where you will work in your designated office at least four days a week, with two days working outside an Invesco office. Why Invesco In Invesco, we act with integrity and do meaningful work to create impact for our stakeholders. We believe our culture is stronger when we all feel we belong, and we'respect each other s identities, lives, health, and we'll-being. We come together to create better solutions for our clients, our business and each other by building on different voices and perspectives. We nurture and encourage each other to ensure our meaningful growth, both personally and professionally. What s in it for you Our benefit policy includes but not limited to: Competitive Compensation Flexible, Hybrid Work 30 days Annual Leave + Public Holidays Life Insurance Retirement Planning Group Personal Accident Insurance Medical Insurance for Employee and Family Annual Health Check-up 26 weeks Maternity Leave Paternal Leave Adoption Leave Near site Childcare Facility Employee Assistance Program Study Support Employee Stock Purchase Plan ESG Commitments and Goals Business Resource Groups Career Development Programs Mentoring Programs Invesco Cares Dress for your Day About Invesco: https://www. invesco. com/corporate/en/home. html About our Culture: https://www. invesco. com / corporate / en / about-us / our-culture. html About our DI policy: https://www. invesco. com / corporate / en / our-commitments / diversity-and-inclusion. html About our CR program: https://www. invesco. com / corporate / en / our-commitments / corporate-responsibility. html Apply for the role @ Invesco Careers : https://careers. invesco. com/india/

As one of the world s leading asset managers, Invesco is dedicated to helping investors worldwide achieve their financial objectives. By delivering the combined power of our distinctive investment management capabilities, we provide a wide range of investment strategies and vehicles to our clients around the world. If youre looking for challenging work, smart colleagues, and a global employer with a social conscience, come explore your potential at Invesco. Make a difference every day! Job Description Primary Duties/Responsibilities : Investigate faults relating to applications and their configuration, identify and implement appropriate solutions. Respond promptly and effectively to calls concerning any query or issue regarding software and hardware used within Invesco that Infra CX has responsibility for. Demonstrate and deliver excellent service to all clients at all times. Complete software/hardware installs, upgrades, adhoc project activity, moves and roll outs as and when requested, to the satisfaction of all parties involved. This includes patching and first-line telephony responsibilities. Maintain a central library for the applications that the Infra CX group has responsibility for, including reference manuals, installation guides, etc. This includes keeping our hardware inventories, application profiles, procedure databases and the Technology knowledge centre up to date and current. Call management, includes logging and taking ownership, updating, closing calls correctly, using the appropriate categories and escalating when appropriate. Analysis of calls, this includes proactively monitoring and investigating statistics, looking for trends and patterns to identify recurring problems to enable root cause analysis. Liaise regularly with Technology management, all Technology support areas, the Service Desk and business partners in pursuit of best working practice for our team and user base. Assist when instructed to deliver our BR obligations. When requested provide intelligent hands-on support for all areas of the Infrastructure Services Group. Work closely with the Business Support Analysts to ensure all business critical issues are escalated promptly, that service level agreements and escalation procedures are met within agreed deadlines and future escalations are prevented. Active contribution in streamlining existing CX Asset Management Process. Ability to work under high pressure and demanding situation and fulfilling the requirements and concerns of Traders, Dealers, Fund Managers, etc. Remote support to client. Should have ability to work on multiple tasks in accordance with already setup IT policy and regulations Hands-on experience with Ticketing tool and Inventory management (ServiceNow) Should be able to support on trading and Finance applications like Bloomberg, Bloomberg Gateway, MarketView Terminal, MFI Explorer, MorningStar, CCIL (TREPS, CROMS, NDS-OM, eKuber), IRIS, ARCL Dealing System, Report Browser, Refinitiv, ACE Equity, SunSystems, Vision, TdsPac etc. Complete printer support to users Formal Education : Formal college degree or equivalent experience. MCSE grade or equivalent experience, preferred. Work Experience : Specialist experience in a business partners facing desktop support role, preferably gained within the Financial Services sector and/or a highly pressured environment. Should possess Asset management company IT experience 5+ years experience in a desktop support role or equivalent technical role. Knowledge/ Abilities : Up to date knowledge of the technologies, equipment and software appropriate to the business, including Windows operating systems, Smart devices, Microsoft Applications and Network Fundamentals. Should show highest availability and active contribution in the current working model Fundamentals on Mac devices and Operating Systems Network and Telephony patching experience. Basic Audio Visual experience Leadership and coaching skills. Subject Matter Expert in at least one desktop support related discipline. Proven track record of success coupled with proven knowledge of industry best practice for desktop support and service delivery. Demonstrate commitment and ability to provide exceptional service to internal clients, at all levels. Knowledge of ITIL V3 Foundation. Excellent communication skills with the ability to understand and converse in English. Self motivated, enthusiastic, approachable and people orientated. Full Time / Part Time Full time Worker Type Employee Job Exempt (Yes / No) No Workplace Model At Invesco, our workplace model supports our culture and meets the needs of our clients while providing flexibility our employees value. As a full-time employee, compliance with the workplace policy means working with your direct manager to create a schedule where you will work in your designated office at least four days a week, with two days working outside an Invesco office. Why Invesco In Invesco, we act with integrity and do meaningful work to create impact for our stakeholders. We believe our culture is stronger when we all feel we belong, and we respect each other s identities, lives, health, and well-being. We come together to create better solutions for our clients, our business and each other by building on different voices and perspectives. We nurture and encourage each other to ensure our meaningful growth, both personally and professionally. We believe in diverse, inclusive, and supportive workplace where everyone feels equally valued, and this starts at the top with our senior leaders having diversity and inclusion goals. Our global focus on diversity and inclusion has grown exponentially and we encourage connection and community through our many employee-led Business Resource Groups (BRGs). What s in it for you? As an organization we support personal needs, diverse backgrounds and provide internal networks, as well as opportunities to get involved in the community and in the world. Our benefit policy includes but not limited to: Competitive Compensation Flexible, Hybrid Work 30 days Annual Leave + Public Holidays Life Insurance Retirement Planning Group Personal Accident Insurance Medical Insurance for Employee and Family Annual Health Check-up 26 weeks Maternity Leave Paternal Leave Adoption Leave Near site Childcare Facility Employee Assistance Program Study Support Employee Stock Purchase Plan ESG Commitments and Goals Business Resource Groups Career Development Programs Mentoring Programs Invesco Cares Dress for your Day In Invesco, we offer development opportunities that help you thrive as a lifelong learner in a constantly evolving business environment and ensure your constant growth. Our AI enabled learning platform delivers curated content based on your role and interest. We ensure our manager and leaders also have many opportunities to advance their skills and competencies that becomes pivotal in their continuous pursuit of performance excellence. To know more about us About Invesco: https: / / www.invesco.com / corporate / en / home.html About our Culture: https: / / www.invesco.com / corporate / en / about-us / our-culture.html About our D&I policy: https: / / www.invesco.com / corporate / en / our-commitments / diversity-and-inclusion.html About our CR program: https: / / www.invesco.com / corporate / en / our-commitments / corporate-responsibility.html Apply for the role @ Invesco Careers : https: / / careers.invesco.com / india /