142 Mcse Jobs - Page 3

About Us At ANZ, were applying new ways technology and data can be harnessed as we work towards a common goal: to improve the financial wellbeing and sustainability of our millions of customers. About the Role As a Engineer in the Tech Pacific Domain, you will play a key role in shaping and building a banking experience that delivers exceptional value to our customers. Role Purpose: Efficiently support production Windows infrastructure and provide resolution for incidents and ensure high availability of infrastructure. Maintain and transform our infrastructure through adoption of new technologies and methodologies Banking is changing and we re changing with it, giving our people great opportunities to try new things, learn and grow. Whatever your role at ANZ, you ll be building your future, while helping to build ours Please note that while this advertisement is for a single role, there are multiple vacancies available for this position. Role Type : Permanent Role Location : Bengaluru Work Hours : Regular shifts (Hybrid\Blended) What will your day look like This role is accountable for: Supporting a Windows Server infrastructure fleet comprised of multiple versions of Windows across differing hosting platforms (physical, on prem, cloud) Supporting Microsoft infrastructure services & systems Ensuring support standards are high with minimal impacts to users and the business, within defined SLA timelines. As this is a technology role this is highly dynamic role with new technologies and methodologies being adopted all the time. It s important that team members self-train on new technologies in additional to any arranged education opportunities to maximise our effectiveness and functionality. Automation and efficiency are vitally important to the smooth operational of our platform. Team members are accountable for identifying opportunities for automation or process changes to improve efficiency. Ensuring ongoing compliance of the Windows platform with ANZ and industry standards What will you bring Must have 10+years relevant experience Proficient technical subject matter expertise and practical experience in the following technologies: Microsoft Windows Server - all variations, Active Directory & Azure AD, System Center (SCOM, SCCM, SCORCH), IIS, Failover Clustering, and an understanding networking protocols and topologies. Sound problem solving and analytical skills Strong communication skills (verbal and written) Strong automation and scripting experience (PowerShell, System Centre Orchestrator) Experience in disaster recovery procedures and testing at an enterprise level Experience as a technical support resource in a large enterprise environment (>1000 Servers) Proficiency and Experience in the following technologies: Microsoft Azure, AWS, GCP, Exchange on-prem and online, SharePoint, PKI, HPE hardware Experience with an on-prem virtualisation stacks such as vSphere or Hyper-V Unafraid to challenge the status quo. Identify and pursue opportunities for process or technical improvement. Relevant Microsoft role based certifications eg: MCSA, MCSE AWS, Azure and GCP certifications would be beneficial ITIL So why join us ANZ is a place where big things happen as we work together to provide banking and financial services across more than 30 markets. With more than 7,500 people, our Bengaluru team is the banks largest technology, data and operations centre outside Australia. In operation for over 33 years, the centre is critical in delivering the banks strategy and making an impact for our millions of customers around the world. Our Bengaluru team not only drives the transformation initiatives of the bank, it also drives a culture that makes ANZ a great place to be. Were proud that people feel they can be themselves at ANZ and 90 percent of our people feel they belong. We want to continue building a diverse workplace and welcome applications from everyone. Please talk to us about any adjustments you may require to our recruitment process or the role itself. If you are a candidate with a disability or access requirements, let us know how we can provide you with additional support. To find out more about working at ANZ visit https://www.anz.com/careers/ . You can apply for this role by visiting ANZ Careers and searching for reference number [[95589]]. Job Posting End Date 16/05/2025 , 11.59pm, (Melbourne Australia)

About the role Perform 3rd-party audits and trainings according to ISO/IEC 27001, ISO 9001, ISO 20000-1, ISO 22301 & other IT specific standards/ frameworks Provide timely and accurate reviews of client s corrective action and closure Provide customers with timely, complete, and accurate reports of their current level of conformity / implementation of their management system Maintain schedule of audit activity with Management System clients Maintain appropriate auditor credentials and pursues advancement of those credentials and other related credentials as needed. Ensuring compliance with accreditation rules and other internal or external requirements. Ability to manage Key Customers. Supporting the sales team on technical aspects. Familiarity with use of digital tools What we offer Flexible work arrangements for better work-life balance Generous Paid Leaves (Annual, Sick, Compassionate, Local Public, Marriage, Maternity, Paternity, Medical leave) Medical benefits ( Insurance and Annual Health Check-up) Pension and Insurance Policies (Group Term Life Insurance, Group Personal Accident Insurance, Travel Insurance) Training and Development Assistance (Training Sponsorship, On-The-Job Training, Training Programme) Additional Benefits (Long Service Awards, Mobile Phone Reimbursement) Company bonus/Profit share. *Benefits may vary based on position, tenure/contract/grade level* About you Qualifications and experience : Bachelor s degree in computer Science or equivalent & ideally a higher-level qualification Overall 10+ years experience , 3 Plus years Experience in IT /Management system Implementation / certification and Minimum 5 years of profound experience in the field of information security and External audits Great attitude, Analytical skills and communication skills. Preferred: ITIL Certified, CISA, CISM, CISSP, MCSE, MCSA and/or MBA Good understanding of relevant regulations and industry standards (e.g. ITIL Framework, FFIEC, SOX, COSO, COBIT, ITIL, ISO27001, PCI, HIPAA, HiTrust and GLBA), best practices and methodologies and the ability to apply these requirements to organizational internal control frameworks

Job Summary: We are looking for a competent and proactive Systems Engineer to manage, monitor, and support the infrastructure, servers, and IT systems of our organization. The ideal candidate should have hands-on experience with system administration, server management, and operating systems, along with a strong foundation in troubleshooting and performance tuning. Key Responsibilities: Install, configure, and maintain operating systems, servers, and related infrastructure. Manage Active Directory, DNS, DHCP, and file/print services. Monitor system performance, ensure system availability and reliability. Apply operating system updates, patches, and configuration changes. Troubleshoot and resolve hardware, software, and networking issues. Maintain system security by implementing policies, monitoring logs, and applying best practices. Manage backup and disaster recovery solutions. Collaborate with IT teams to ensure seamless operations and support business continuity. Required Qualifications: Bachelors degree in Engineering (B.Tech/BE), Computer Applications (BCA/MCA), or BSc IT or equivalent. Relevant certifications such as MCSE, MCSA, MCSD or equivalent are mandatory. Proficient in Windows and/or Linux system environments. Preferred Skills: Experience with virtualization platforms (VMware, Hyper-V). Knowledge of system monitoring tools and scripting (PowerShell, Bash). Familiarity with cloud platforms (Azure, AWS) is an added advantage. Strong analytical, communication, and documentation skills.

Position Summary Wintel Engineer (L3) Wintel Engineer (L3) will be responsible for management and delivery of Windows based services. The individual can handle issues with lot more independence and can suggest and implement services improvements plans. Incumbent identifies and highlights scope of automation to lead or Managers. Also responsible for Incident Management, Problem Management, Change Management, Configuration management, Availability management, and Capacity Management and Performance management activities will have complete ownership and accountability of Planning and performing preventative maintenance activities; generate reports. Job Responsibilities Sr. Responsibility Results Expected / Target % of time spent 1 Governance Reporting & Performance Dashboards with Capacity Planning. Predicting Risk/Impact and Participating in Major Changes Ensure Compliance and Update Standard Operating Procedures 20.00 % 2 Programs and Projects Support and enhance global Windows infrastructure. Closely work with Project team in rolling out new infrastructure changes w.r.t Microsoft technologies. Also coordinate with other domains in enhancing the existing IT Infrastructure. 20.00 % 3 Service Delivery Perform Root Cause Analysis for the incidents and handle technical escalations Plan, execute and report Availability, MIS, Performance & Capacity management. Oversee and monitor the delivery of work of the team and provide them technical guidance Performance, Availability and Capacity Management. Assist the Team manager/Technical Lead in allocation of resources to tasks in order to ensure timely project delivery. Scheduling of tasks and monitoring the progress/delivery of the team over timelines. Participate in Incident, Problem, and Change management [MK1] processes. Perform releases after the change is raised and approved by the Stakeholders. 30.00 % 4 Service Support L3 level experience in Windows Operating systems support, Problem determination and resolution within SLAs. Advanced administration and troubleshooting Active Directory and Exchange server. Patch management, RCA analysis, Application installs and upgrades following procedures documented by application owners. Meeting SLA in time to fix the errors and problems. Quickly analyse & diagnose technical problems, Independently generates solutions based on analytical, technical skills and business knowledge, Mentor and train other team members Advanced troubleshooting on Windows Network Infrastructure services like DNS, DHCP, WINS, FTP, and IIS etc. Perform Incident Management for all Server & Exchange related Incidents. Troubleshoot Mail flow, Queues, performance related issues of Exchange Servers. Disaster recovery of Exchange servers Work towards resolution of Escalated issues by co-ordinating with the stakeholders and take corrective actions for mitigation. 30.00 % Total time spent 100.00 % Key Interfaces / Interactions External Interfaces Internal Interfaces Vendors as verified by Glenmark General Manager Information Technology (Operations) Department function heads Glenmark IT SPOCS Tower Leads - Wipro Glenmark employees at locations Work Generation (in % Terms) By Self By Superior By Peers 60.00 % 30.00 % 10.00 % Knowledge, Skills and Abilities Education Graduation or 3 years Polytechnic Diploma or equivalent Experience Minimum 6 years of experience in System Administration. Good troubleshooting and Problem solving skills. Experience in Active Directory and Messaging (Exchange 2007/13/16). Understanding of TCP/IP networking. Knowledge & Skills (Functional/Technical) Proven Knowledge of Microsoft Exchange 2003/2007, including routing, recovery, installation, management, monitoring and administration.knowledge on Skype For Business, DHCP, Hyper V Good hands on experience on Windows Platform with 2008/2003/2012/2016 operating systems. Enterprise Level Security patch management - Working knowledge of technical patching using tools like WSUS, SCCM Troubleshoot Mail flow, Queues, performance related issues of Exchange Servers. Advanced Active Directory administration and troubleshooting including Recovery & Maintenance. Diagnosing performance issues on Windows Server (2003/2008) using Windows diagnostic tools. Working knowledge of Virtualization technology : Hyper-V 2008/2012 Complies with all company policies and procedures Server hardening, critical services monitoring, power shell and scripting to automate to Daily Check List Review and test Microsoft Patches on servers. First level troubleshooting on applications, checking OS events and its appropriate plan of action. OS level debugging, memory dump analysis and issues resolutions. Leadership / Managerial Attributes Promotes teamwork to develop & deliver successful solutions. Task delegation and resource management with effective people management. Documentation with regards to SOP, Hardening, Policies and Procedures, Best Practices. Project planning and execution with quality deliverables. Risk assessment and mitigation plan. Other Requirements (licences, certifications and specialized training) MCSE Certification preferred [MK1] Servers inventory management (Physical & Virtual)

Job Summary: We are seeking a highly skilled and experienced Faculty/Trainer in Networking and Cloud Technologies to join our team. The ideal candidate will have a strong background in network infrastructure, cloud computing, and IT security. They will be responsible for delivering high-quality training and education to students or professionals, preparing them for industry certifications, and ensuring they acquire the skills necessary to excel in the field. Key Responsibilities: Curriculum Development: Design and develop comprehensive training modules and course materials in Networking, Cloud Technologies, and related fields. Stay updated with the latest industry trends and integrate new technologies into the curriculum. Training Delivery: Conduct classroom, online, and hands-on lab training sessions on Networking and Cloud Technologies. Facilitate learning through interactive teaching methods, real-world simulations, and case studies. Student/Participant Assessment: Evaluate students progress through quizzes, assignments, practical exams, and other assessment tools. Provide constructive feedback and additional support to ensure students meet learning objectives. Industry Certification Preparation: Prepare students for certifications such as CompTIA Network+, Cisco CCNA/CCNP, AWS Certified Solutions Architect, Microsoft Azure Fundamentals, etc. Offer guidance on the certification process and provide study materials. Technical Expertise: Troubleshoot and resolve technical issues during lab sessions. Provide insights into advanced networking protocols, cloud deployment models, and security practices. Collaboration: Work closely with other faculty members and industry partners to enhance the quality of training. Participate in faculty meetings, workshops, and continuous professional development activities. Qualifications: Education: Bachelor’s or Master’s degree in Computer Science, Information Technology, or a related field. Relevant industry certifications (e.g., CCNA, CCNP, AWS Certified Solutions Architect, Azure Certifications) are highly desirable. Experience: Minimum of 3-5 years of experience in Networking, Cloud Technologies, or IT Infrastructure. Prior teaching or training experience is preferred. Skills: In-depth knowledge of networking protocols (e.g., TCP/IP, DNS, DHCP), cloud computing platforms (e.g., AWS, Azure, Google Cloud), and virtualization technologies. Strong communication and presentation skills. Ability to simplify complex technical concepts for diverse audiences. Proficient in using training tools, simulators, and learning management systems (LMS). Key Competencies: Analytical Thinking: Ability to analyze and solve complex technical problems. Adaptability: Flexibility to adapt teaching methods to different learning styles. Leadership: Capability to mentor and guide students towards achieving their professional goals. Passion for Teaching: A genuine interest in educating and empowering others. Benefits: Competitive salary and benefits package. Opportunities for professional growth and certification sponsorship. Collaborative and innovative work environment.

The Lead Systems Engineer will be responsible for the provisioning, installation, configuration, operation, and maintenance of systems hardware, software, and related infrastructure. This role includes leading the technical research and development to ensure continuous innovation within the infrastructure environment, particularly focusing on Windows platforms, VMware, AWS, Veeam, CrowdStrike, WSUS, and Dell technologies Roles & Responsibilities: Design, install, and administer virtualization products (VMware and Hyper-V). Serve as an SME in Windows/AD Administration, AWS Administration, and Server Administration. Extensive expertise in AWS Management, including EC2, RDS, S3, VPC, IAM, and AWS Backup. Perform Active Directory Management and execute routine administrative tasks. Manage Group Policy Objects (GPOs) and DNS for Active Directory enterprise. Install, configure, and troubleshoot Windows Server operating systems (2016/2012/2008). Implement and manage disaster recovery strategies, software/firmware upgrades, and domain creation. Ensure system hardware, operating systems, software systems, and related procedures adhere to organizational values. Experience with Dell/HP Blade servers, Veeam Backup management, and CrowdStrike or other antivirus administration. Knowledge of Storage Area Networking, and working knowledge of TCP/IP networking. Should be flexible to work in EST hours. Secondary Reponsibilities: Experience in VMware ESXi, vSphere, vSwitch Management, and knowledge of Cisco UCS Datacenter Technology. Creating, managing, and troubleshooting backup solutions with Veeam. Coordinate with different lines of services, manage SLA incidents, escalation, progress monitoring, and preparation of RCA. Open for shifts and weekend on-call support. Skills Required: DNS, SFTP, FTP (Architect) Extensive experience setting up, configuring, and troubleshooting Windows Server environments and VMware ESXi. Proficiency in Microsoft Active Directory, GPOs, DNS, Sites, and Services. Strong expertise in AWS infrastructure management and services. Terraform Engineers Knowledge of Cisco UCS Platform and Dell EMC or other storage area networking solutions. Experience managing backups through Veeam applications is a plus. 10+ years experience as a System and/or Server Administrator. Bachelors Degree in an IT-related discipline (preferred). Relevant certifications in MCSE, MCSE Core Infrastructure, CCNA Datacenter, Dell Storage Specialist, VMWare

Role & responsibilities Technical Skills: Provide first-level support for desktops, laptops, printers, and other peripherals\ Handle user account creation, password resets, and permissions in Active Directory. Install, configure, and troubleshoot Windows/Mac OS and commonly used applications (MS Office, browsers, Oracle ERP etc.) Perform installation, configuration, and basic troubleshooting of Windows and macOS Assist with software installations, updates, and patch management. Experience in solving Microsoft Office 365 related incidents and requests. Experience in solving End Point Security tools and Endpoint Patching. Experience in centralized desktop management Basic network support including LAN, Wireless and IP Phones etc. Good Knowledge in TCP\IP Monitor and resolve tickets within SLA using ITSM tools like Manage engine service desk Professional Training and Certification MCSA\MCSE or equivalent Network Certifications like CCNA or equivalent, ITIL

Tech Voice Support Engineer Upto 5 LPA CTC+ 2.75 LPA Incen Cal HR Saif @ 9916382126 1 - 2 Yrs Tech Voice support exp Troubleshoot Hardware/ Networking/ OS queries A+ , N+, MCSA, MCSE would be a + Excellent Hindi +Eng BCA /BSc CS R Shft Loc B'lore

Hi Technical process in International bpo Us Shift 5 Days working 1 side cab Salary up to 8.5 Lakhs grad with 1 year exp in technical process with international Location Gurugram, Pune Amit Gandhi 9910877518

Hiring for Tech. support executive(voice process) Graduate /Under Graduate +1 year exp. as Tech. support Skills DNS, DHCP,active directory 5 days US Shift Please share resume at garimaimaginators@gmail.com Call/Whatapp-Garima-8383973628 Required Candidate profile Excellent comm skills Voice experience Immediate joiner

- Maintain/install end user software and hardware - Troubleshoot/resolve issues - L-1 support to end user for MS Windows OS, MS Office, Local and web-based applications, Routers and switches. - Support to end-user for AV equipment /VC equipment Required Candidate profile - ITSM Tool with ITIL concepts - AV Support via MS Teams - Network Concepts - Routing, Switching & Wifi - Work on Teams, Outlook & OneDrive - Azure AD, Intune skills - ITIL V3 certification preferred.

- Maintain/install end user software and hardware - Troubleshoot/resolve issues - L-1 support to end user for MS Windows OS, MS Office, Local and web-based applications, Routers and switches. - Support to end-user for AV equipment /VC equipment Required Candidate profile - ITSM Tool with ITIL concepts - AV Support via MS Teams - Network Concepts - Routing, Switching & Wifi - Work on Teams, Outlook & OneDrive - Azure AD, Intune skills - ITIL V3 certification preferred.

Provide Wintel support, including installation, configuration, and maintenance of Windows server environments and related infrastructure. Monitor system performance, conduct troubleshooting and resolve issues related to the Windows operating system, and Microsoft applications. Collaborate with cross-functional teams to deploy and support Wintel solutions aligned with business goals. Perform regular system backups and ensure data integrity through effective recovery strategies. Document technical procedures, system configurations, and provide training for end-users on Wintel-related issues. Participate in change management processes and ensure compliance with company policies and procedures. Assess and recommend improvements for system performance and security. Skills Required Extensive knowledge of Windows Server platforms, Active Directory, and Microsoft Exchange. Experience with virtualization technologies (e. g. , VMware, Hyper-V). Strong proficiency in PowerShell scripting and automation. Ability to analyze and troubleshoot complex technical issues efficiently. Excellent verbal and written communication skills for effective interaction with stakeholders. Detail-oriented with strong organizational skills. Requirement & Qualification Minimum of 6 years of experience in Wintel support or related IT roles. Bachelors degree in Computer Science, Information Technology, or a related field. Relevant certifications (e. g. , MCSA, MCSE) are highly desirable. Ability to work in a fast-paced environment and manage multiple priorities. Willingness to participate in on-call support as required.

So, what s the role all about? The Application Performance Engineer (APS) engineer which is part of NICE Managed services, will monitor and resolve alarms and events for NICE Solutions and voice infrastructure for our clients. The Engineer will be responsible for Early identification, troubleshooting and resolution of all incidents. The Engineer will be also responsible for Incident management, problem management, and change management related to NICE Solutions. How will you make an impact? ( Job Responsibilities) The Engineer will be responsible for troubleshooting and resolution of all incidents The Engineer will be responsible for Incident management, problem management, and change management. Have you got what it takes? (Requirement-Must have) Require 1-2 years experience in Technical Support in Telephony and VOIP Should have knowledge in CTI or Voice recording products Good understanding of VOICE protocols like SIP, H. 323 Good working knowledge on any of the following: CISCO Unified contact center Enterprise (UCCE), CISCO Unified Communications Manager (CUCM), Avaya Aura Platform and Voice/Media Gateways. Should have worked in PBX/ACD Good knowledge of Windows operating system Should have experience in installing, configuring, and supporting telephony, network, or server infrastructure. Should have good troubleshooting and problem solving skills Should be willing to work in 24/7 Rotational shifts and weekends as well You will have an advantage if you also have ( Good to have skills) Nice experience - advantage NICE Engage Certification preferred. CCNA and MCSE certifications preferred. AWS, Azure, HP, Dell, VMWare, and Citrix certifications are a plus. What s in it for you? Enjoy NICE-FLEX! Requisition ID: 6756 Reporting into: Tech Manager Role Type: Individual Contributor About NICE

The Amazon Helpdesk is the first place for Amazon employees to go with technical questions and problems with Amazons desktops, laptops, mobile devices, network services and software. The Amazon Helpdesk works with Amazon and Amazon service managers and other staff to maintain internal solutions and respond to employees technical issues. Additionally, they manage all the on-premise infrastructure including servers, network device, telephony and printers. Amazon. com is looking for a dynamic and motivated IT Support Engineer to join their IT Services Team. If you are customer-focused with strong problem-solving skills and have experience with Chrome OS and Windows environments, we want to talk with you. As a member of the team you will have the opportunity to develop your career by maintaining and supporting Amazon s unique corporate infrastructure, service platforms and employees. This is a challenging role that demands strong communication skills, technical, analytical and problem-solving competencies and most importantly, customer obsession. Key job responsibilities Provide ticket-based, walk-up and remote Helpdesk support for Amazon s growing multi-site user base and environments. Direct internal and external service provider engagements, as needed, in the processing of support requests for effective and timely resolution of issues. Manage various routine processes such as new hire onboards, computer life cycle management, asset management, computer imaging, hardware warranty support and hardware recycling. Participate in the development, implementation and administration of processes and procedures to ensure the reliability, recoverability, and optimum performance of user hardware and local services. Work in tandem with the rest of the IT Operations team to uphold system SLAs with a rotating On-call schedule for production support issues. Research, procure, vet and deploy new hardware and software solutions. A day in the life Windows/Mac/Linux OS deployment Providing remote tech support User hardware/software/peripheral support LAN troubleshooting and support Hardware procurement and asset management Creating and maintaining documentation - 4+ years of corporate setting Windows, Mac or Linux Operating systems support experience - Microsoft MCSE, MCITP Systems Administrator (Active Directory) experience - Experience in Linux, Microsoft, and network systems administration - Candidate should be results oriented and delivery focused with demonstrated experience working with corporate users and engineering teams. - Analytical abilities and proven problem-solving skills; must be a real troubleshooter who excels at spotting issues and monitoring problems. - Ability to multi-task and handle multiple priorities in an innovative and fast paced environment. - Strong verbal and written communications skills, including an ability to effectively communicate with both business and technical teams. - Ability to manage high priority projects - Ability to travel up to 10%

Walk-in Drive (3rd April 25) for System Engineer-Infrastructure Operations Exp- 3+ Yrs Loc- Jaipur Skills- Infra Ops, AD, Hyper-V, VM-Ware, Anti Virus, CCNA, IT Operations etc PkG- 7 LPA Harjas-8929448461 Harjas.imaginators@gmail.com

Walk-in Drive - 3rd Apr, Thu(Jaipur) Only F2F interview(No Virtual) Sr. System Engineer (IT Service Management, IT Operations(Core) Minimum 3+ yrs exp. Max Up to 7 LPA | 24/7 Shift Qualification: BE/B.Tech pref. Core IT skills. Work location: Jaipur

The key qualifications we are looking for include: Strong problem-solving and communication skills. Experience with virtualization (VMware, Nutanix, Hyper-V). Hands-on experience with server hardware (Dell, HP, Cisco, Supermicro). Proficiency in networking protocols and security best practices. Prior experience as an infrastructure engineer or similar role. Relevant certifications (MCSE, AWS Solutions Architect) are a plus. Ability to work collaboratively in a team-oriented environment. 10th and 12th average should be 70%

Graduate in IT or Computer Science, preferably BE/B. Tech/MCA. Minimum 3 years of experience in in-scope solutions and a total of 7 years in IT implementation/support. Certified in one of the following: MCSA/MCSE/MCSE: Messaging, Microsoft Outlook Professional 2016/2019. Role & Responsibilities: Provide Level 2 (L2) technical support, in addition to Level 1 (L1) responsibilities. Perform remote software/desktop troubleshooting. Handle all unresolved L1 level tasks and manage escalation calls, including basic server administration tasks. Conduct routine check-ups of servers and networks, and perform initial level troubleshooting. Escalate issues to server admin for further action if necessary. Monitor L1 tasks and provide guidance when required. Perform desktop backup and restore activities. Test network connectivity and resolve issues as needed. Manage client-level antivirus software. Provide support on Windows networking. Document procedures and processes for desktop, server, and end-user management. Demonstrate strong troubleshooting and problem-solving skills, working independently when necessary. Coordinate with team members effectively to ensure smooth operations. Deliver excellent customer service and exhibit effective learning skills. Additional Skills: Excellent communication and interpersonal skills. Ability to work under pressure and prioritize tasks effectively. Strong attention to detail and organizational skills. Ability to collaborate with team members and provide mentorship when needed.

Graduate in IT or Computer Science, preferably BE/B. Tech/MCA. Minimum 1 year of experience in in-scope solutions and a total of 3 years in IT implementation/support. Preferably certified in one of the following: Trend Micro or other Antivirus Management Certification Professional, MCSA/MCSE/MCSE: Messaging, Microsoft Outlook Associate 2016/2019. Role & Responsibilities: Possess basic knowledge of AD, DHCP, DNS, etc. Manage and maintain software assets, databases, and IT infrastructure. Perform basic troubleshooting for desktops and notebooks. Install, support, and upgrade operating systems for desktops and notebooks. Handle move/add/change/upgradation/new installation of application software and hardware support. Install, maintain, and address day-to-day user problem calls. Troubleshoot operating system issues. Set up desktop computers, peripherals, and test network connections. Install and test desktop software applications and internet browsers. Conduct computer testing to ensure proper functioning. Provide end-user training on computer hardware and software usage. Have sound knowledge of Windows OS and Microsoft Office Applications. Address and resolve email application issues. Attend assigned calls and report to the helpdesk with closure details. Escalate to senior level support if the problem remains unresolved or there is any deviation. Additional Skills: Strong analytical and problem-solving abilities. Excellent communication and interpersonal skills. Ability to work independently and in a team environment. Flexibility to adapt to changing priorities and work under pressure. Attention to detail and ability to prioritize tasks effectively. If you meet these qualifications and are ready to take on the challenge of supporting our IT infrastructure, we encourage you to apply for this position.

The Application Performance Engineer (APS) engineer which is part of NICE Managed services, will monitor and resolve alarms and events for NICE Solutions and voice infrastructure for our clients. The Engineer will be responsible for Early identification, troubleshooting and resolution of all incidents. The Engineer will be also responsible for Incident management, problem management, and change management related to NICE Solutions. How will you make an impact? ( Job Responsibilities) The Engineer will be responsible for troubleshooting and resolution of all incidents The Engineer will be responsible for Incident management, problem management, and change management. Have you got what it takes? (Requirement-Must have) Require 1-2 years experience in Technical Support in Telephony and VOIP Should have knowledge in CTI or Voice recording products Good understanding of VOICE protocols like SIP, H.323 Good working knowledge on any of the following: CISCO Unified contact center Enterprise (UCCE), CISCO Unified Communications Manager (CUCM), Avaya Aura Platform and Voice/Media Gateways. Should have worked in PBX/ACD Good knowledge of Windows operating system Should have experience in installing, configuring, and supporting telephony, network, or server infrastructure. Should have good troubleshooting and problem solving skills Should be willing to work in 24/7 Rotational shifts and weekends as well You will have an advantage if you also have ( Good to have skills) Nice experience - advantage NICE Engage Certification preferred. CCNA and MCSE certifications preferred. AWS, Azure, HP, Dell, VMWare, and Citrix certifications are a plus

Candidate should have Excellent communication required Candidate Should have good knowledge on | SCCM |AD | DNS | DHCP | Security| Good Exp on Windows Server, AD, DHCP, DNS Immediate Joiners Ready to work from office April Joinings only Required Candidate profile Call or Whats app 9873356699

Role: Windows AD Position: Full Time, Work from Office Responsibilities: Experience 10 years with Windows, AD (Active Directory). AD/Window Migration Strong knowledge of AD implementation and troubleshooting. Strong Knowledge of Windows Clusters. Anyone with Public Cloud knowledge and experience (AWS, Azure, Google Cloud) Good troubleshooting skills. Strong Communications. Should know the ITIL Process. He will be part of Managed Services/Operations. He will be in shifts 24/7*365 days (Morning, Shift, Second Shift, Night Shift... If required, we have to come in Evening shift or in UK Shift). No Work from Home. Microsoft MCSE certification or similar. Mid Windows Senior Cloud/ Windows Senior Cloud/Network Shifts: Morning shift timings --> 6:00 AM to 3:00 PM IST Second Shift timings --> 2:00 PM IST to 11:00 PM IST Night Shift timings --> 10:00 PM IST to 7:00 AM IST. Evening Shift timings --> 5:30 PM IST or 6:30 PM IST to 2:30 AM IST or 3:30 AM IST. UK shift timings --> 12:30 PM IST to 9:30 PM IST.

Job Title: Windows Active Directory Full time Opening Location: Hyderabad, India Support Role - Candidate has to work in shift Onsite in Hytech park for day shift Below are the Job details: We are looking for someone who has IT Consulting Industry Experience Experience 8+ Years on Windows, Active Directory Administration/Trouble shooting the issues and on any public cloud with 2 years' Experience Configuring and maintaining the networked computer system, including hardware, system software, and applications. Ensuring data is stored securely and backed up regularly. Diagnosing and resolving hardware, software, networking, and system issues when they arise. Replacing and upgrading defective or outdated components when necessary. AD experience on deployment, Replication and troubleshooting the issue independently Monitoring system performance to ensure everything runs smoothly and securely. Researching and recommending new approaches to improve the networked computer system. Providing technical support when requested. Trouble shooting knowledge and experience on Windows server issues and AD issues. Work experience on P1, P2 and Change Management Past experience administering server-side technology and networked computing systems. Familiarity with SQL and database operations. Ability to prioritize a wide range of workloads with critical deadlines. Availability outside of working hours to resolve emergency issues promptly. Excellent critical thinking and problem-solving skills. Patient and professional demeanor, with a can-do attitude. Documenting any processes which employees need to follow in order to successfully work within our computing system. any public Cloud Experience is a must. Microsoft MCSE certification or similar. Mid Windows Senior Cloud/Windows Senior Cloud/Network

Job Overview We are seeking a Network Support Engineer. The ideal candidate should have hands-on expertise in managing and troubleshooting Fortinet Firewalls. The role involves maintaining network security, troubleshooting issues, configuring devices, and ensuring smooth network operations. Primary Duties and Responsibilities Configure, maintain, and troubleshoot Fortinet Firewalls to ensure optimal network performance and security. Provide technical support for network-related issues, ensuring minimum downtime. Monitor and maintain network infrastructure, ensuring smooth operation. Handle LAN, WAN, and VPN issues effectively. Perform regular network audits and upgrades to enhance security and efficiency. Document all network activities, configurations, and solutions accurately. Respond to and resolve support tickets promptly. Assist with the installation and configuration of network devices and systems. Required Skills & Qualifications Certification: MCSE / CCNA or an equivalent diploma (mandatory) Proficiency with Fortinet Firewall is mandatory. Basic knowledge of email protocols and professional mail writing. Strong troubleshooting and analytical skills. Ability to work independently and as part of a team. Good verbal and written communication skills (basic email writing and documentation). Shift Timing & Location Shift Timings - Rotational Work from the office & 6 days of work Experience Minimum 2 years of hands-on experience in network support (with no gaps). Education Graduate from any stream (mandatory). About Us We Grow Businesses with Our Holistic Approach and Experiences. Re-engineer your business growth with the determined results. At OPK, our driven experts firmly believe in digital transformation to create excellent customer experiences and increase revenues. Everything we do is to make your business stay ahead with our comprehensive range of services including SEO, SEM, SMM, PPC, Email Marketing, Content Marketing, and ORM. We firmly believe the business works best when it is groundbreaking and nimble. We look straight at the reality of your business and help you with creativity, innovation, and teamwork to let you seize the opportunities.