211 Mcse Jobs - Page 2

As a Systems Administrator at Amrita Vishwa Vidyapeetham, Amaravati Campus, your role will involve managing, supporting, and enhancing the enterprise-level IT infrastructure. You will be responsible for deploying, monitoring, maintaining, and upgrading server and network systems to ensure the availability, reliability, security, and performance of on-premises infrastructure and related services. It is essential for you to have a Bachelor's degree in Computer Science, Information Technology, Electronics, or a related field (B.E./B.Tech/M.Sc. IT/B.Sc. IT). Alternatively, a Diploma in Computer Engineering/IT with strong relevant experience may also be considered. Possessing professional certifications such as RHCE, MCSE, CCNA/CCNP, VMware Certified Professional, AWS/Azure/GCP certifications will be an advantage. The ideal candidate for this role will showcase strong technical expertise, excellent troubleshooting abilities, and a collaborative, service-oriented mindset. Previous experience working in an academic or research institution will be highly desirable. This is a Non-Teaching role based in Amaravati, Andhra Pradesh, with a requirement for one qualified individual. If you meet the qualifications and are interested in this opportunity, please reach out to jd@av.amrita.edu for further details. The deadline for applications is July 20, 2025.,

Let s do this. Let s change the world. In this vital role you will be responsible for designing, developing, and maintaining software applications and solutions that meet business needs and ensuring the availability and performance of critical systems and applications. This role involves working closely with product managers, designers, and other engineers to create high-quality, scalable software solutions and automating operations, monitoring system health, and responding to incidents to minimize downtime. Roles & Responsibilities: Take ownership of complex software projects from conception to deployment. Manage software delivery scope, risk, and timeline. Possess strong rapid prototyping skills and can quickly translate concepts into working code. Provide technical guidance and mentorship to junior developers. Contribute to both front-end and back-end development using cloud technology. Develop innovative solutions using generative AI technologies. Conduct code reviews to ensure code quality and adherence to best practices. Create and maintain documentation on software architecture, design, deployment, disaster recovery, and operations. Identify and resolve technical challenges effectively. Stay updated with the latest trends and advancements. Work closely with product team, business team, and other stakeholders. Design, develop, and implement applications and modules, including custom reports, interfaces, and enhancements. Analyze and understand the functional and technical requirements of applications, solutions, and systems and translate them into software architecture and design specifications. Develop and execute unit tests, integration tests, and other testing strategies to ensure the quality of the software. Identify and resolve software bugs and performance issues. Work closely with cross-functional teams, including product management, design, and QA, to deliver high-quality software on time. Maintain detailed documentation of software designs, code, and development processes. Customize modules to meet specific business requirements. Work on integrating with other systems and platforms to ensure seamless data flow and functionality. Provide ongoing support and maintenance for applications, ensuring that they operate smoothly and efficiently. What we expect of you We are all different, yet we all use our unique contributions to serve patients. Basic Qualifications: Master s degree and 1 to 3 years of experience in Computer Science, IT, or related field experience OR Bachelor s degree and 3 to 5 years of experience in Computer Science, IT, or related field experience OR Diploma and 7 to 9 years of experience in Computer Science, IT, or related field experience Must-Have Skills: Hands-on experience with various cloud services, understanding the pros and cons of various cloud services in well-architected cloud design principles. Hands-on experience with Full Stack software development. Proficient in programming languages such as Python (preferred), JavaScript, SQL/NoSQL. Strong problem-solving and analytical skills; ability to learn quickly; excellent communication and interpersonal skills. Experience with API integration, serverless, microservices architecture. Experience in SQL/NoSQL databases, vector databases for large language models. Experience with popular large language models. Experience with Langchain or llamaIndex framework for language models; experience with prompt engineering, model fine-tuning. Experience with website development, understanding of website localization processes, which involve adapting content to fit cultural and linguistic contexts. Preferred Qualifications: Good-to-Have Skills: Strong understanding of cloud platforms (e.g., AWS, GCP, Azure) and containerization technologies (e.g., Docker, Kubernetes). Experience with monitoring and logging tools (e.g., Prometheus, Grafana, Splunk). Experience with data processing tools like Hadoop, Spark, or similar. Professional Certifications: Relevant certifications such as CISSP, CompTIA Network+, or MCSE (preferred). Soft Skills: Excellent analytical and troubleshooting skills. Strong verbal and written communication skills. Ability to work effectively with global, virtual teams. High degree of initiative and self-motivation. Ability to manage multiple priorities successfully. Team-oriented, with a focus on achieving team goals. Strong presentation and public speaking skills. Shift Information: This position requires you to work a later shift and may be assigned a second or third shift schedule. Candidates must be willing and able to work during evening or night shifts, as required based on business requirements. What you can expect of us As we work to develop treatments that take care of others, we also work to care for your professional and personal growth and well-being. From our competitive benefits to our collaborative culture, we ll support your journey every step of the way. In addition to the base salary, Amgen offers competitive and comprehensive Total Rewards Plans that are aligned with local industry standards.

Let s do this. Let s change the world. In this vital role you will responsible for designing, developing, and maintaining software applications and solutions that meet business needs and ensuring the availability and performance of critical systems and applications in the Human Resources - Talent & Performance area. This role involves working closely with product managers, designers, and other engineers to create high-quality, scalable software solutions and automating operations, monitoring system health, and responding to incidents to minimize downtime. Roles & Responsibilities: Take ownership of complex software projects from conception to deployment. Manage software delivery scope, risk, and timeline. Possesses strong rapid prototyping skills and can quickly translate concepts into working code. Contribute to both front-end and back-end development using cloud technology including software development tools like React.js and Python. Develop innovative solution using generative AI technologies including OpenAI and MS CoPilot. Conduct code reviews to ensure code quality and alignment to best practices. Create and maintain documentation on software architecture, design, deployment, disaster recovery, and operations. Identify and resolve technical challenges effectively. Stay updated with the latest trends and advancements. Work closely with product team, business team, and other collaborators. Design, develop, and implement applications and modules, including custom reports, interfaces, and enhancements. Analyze and understand the functional and technical requirements of applications, solutions and systems and translate them into software architecture and design specifications. Develop and implement unit tests, integration tests, and other testing strategies to ensure the quality of the software. Identify and resolve software bugs and performance issues. Work closely with multi-functional teams, including product management, design, and QA, to deliver high-quality software on time. Maintain detailed documentation of software designs, code, and development processes. Customize modules to meet specific business requirements. Work on integrating with other systems and platforms to ensure seamless data flow and functionality. Provide ongoing support and maintenance for applications, ensuring that they operate smoothly and efficiently. What we expect of you We are all different, yet we all use our unique contributions to serve patients. Basic Qualifications: Bachelor s degree and 0 to 3 years of Computer Science, IT or related field experience OR Diploma and 4 to 7 years of Computer Science, IT or related field experience Functional Skills: Must-Have Skills: Good understanding of user experience (UX) design principles and their application in software development. Proven experience in applying Jira for project management and agile development processes. Hands-on experience with the Software Development Life Cycle (SDLC), including standard processes in coding, testing, and deployment, and methodologies, including Agile and Scrum. Proficiency in programming languages such as Python, JavaScript preferred or other programming languages. Good-to-Have Skills: Experience with monitoring and logging tools (e.g., Prometheus, Grafana, Splunk) Experience with data processing tools like Hadoop, Spark, or similar Experience with Human Resources systems Professional Certifications: Relevant certifications such as CISSP, CompTIA Network+, or MCSE (preferred) Soft Skills: Excellent analytical and troubleshooting skills Strong verbal and written communication skills Ability to work effectively with global, virtual teams High degree of initiative and self-motivation Ability to manage multiple priorities successfully Team-oriented, with a focus on achieving team goals Strong presentation and public speaking skills What you can expect of us As we work to develop treatments that take care of others, we also work to care for your professional and personal growth and well-being. From our competitive benefits to our collaborative culture, we ll support your journey every step of the way. In addition to the base salary, Amgen offers competitive and comprehensive Total Rewards Plans that are aligned with local industry standards.

Let s do this. Let s change the world. In this vital role you will be responsible for designing, developing, and maintaining software applications and solutions that meet business needs and ensuring the availability and performance of critical systems and applications in the Human Resources - Learning & Development area. This role involves working closely with product managers, designers, and other engineers to create high-quality, scalable software solutions and automating operations, monitoring system health, and responding to incidents to minimize downtime. Roles & Responsibilities: Manage software delivery scope, risk, and timeline. Possesses strong rapid prototyping skills and can quickly translate concepts into working code. Contribute to both front-end and back-end development using cloud technology. Develop innovative solution using generative AI technologies. Conduct code reviews to ensure code quality and alignment to standard processes. Create and maintain documentation on software architecture, design, deployment, disaster recovery, and operations. Identify and resolve technical challenges effectively. Stay updated with the latest trends and advancements. Work closely with product team, business team, and other collaborators. Design, develop, and implement applications and modules, including custom reports, interfaces, and enhancements. Analyze and understand the functional and technical requirements of applications, solutions and systems and translate them into software architecture and design specifications. Develop and implement unit tests, integration tests, and other testing strategies to ensure the quality of the software. Identify and resolve software bugs and performance issues. Work closely with multi-functional teams, including product management, design, and QA, to deliver high-quality software on time. Maintain detailed documentation of software designs, code, and development processes. Customize modules to meet specific business requirements. Work on integrating with other systems and platforms to ensure seamless data flow and functionality. Provide ongoing support and maintenance for applications, ensuring that they operate smoothly and efficiently. What we expect of you We are all different, yet we all use our unique contributions to serve patients. Basic Qualifications: Bachelor s degree and 0 to 3 years of Computer Science, IT or related field experience OR Diploma and 4 to 7 years of Computer Science, IT or related field experience. Functional Skills: Must-Have Skills: Strong knowledge of information systems and network technologies in the Human Resources - Learning & Development area. Strong understanding of software development methodologies, including Agile and Scrum. Experience with version control systems like Git. Good-to-Have Skills: Strong understanding of cloud platforms (e.g., AWS, GCP, Azure) and containerization technologies (e.g., Docker, Kubernetes). Experience with monitoring and logging tools (e.g., Prometheus, Grafana, Splunk). Experience with Workday, Sum Total or other HR Learning platforms. Professional Certifications: Relevant certifications such as CISSP, CompTIA Network+, or MCSE (preferred). Soft Skills: Excellent analytical and troubleshooting skills. Strong verbal and written communication skills. Ability to work effectively with global, virtual teams. High degree of initiative and self-motivation. Ability to manage multiple priorities successfully. Team-oriented, with a focus on achieving team goals. Strong presentation and public speaking skills. What you can expect of us As we work to develop treatments that take care of others, we also work to care for your professional and personal growth and well-being. From our competitive benefits to our collaborative culture, we ll support your journey every step of the way. In addition to the base salary, Amgen offers competitive and comprehensive Total Rewards Plans that are aligned with local industry standards.

Let s do this. Let s change the world. In this vital role you will be responsible for assisting the senior Software Engineer in the team with designing, developing, and maintaining software applications and solutions that meet business needs and ensuring the availability and performance of critical systems and applications. This role involves working closely with product managers, designers, and other engineers to create high-quality, scalable software solutions and automating operations, monitoring system health, and responding to incidents to minimize downtime. Roles & Responsibilities: Assist Senior Engineers to support complex software projects from conception to deployment. Assist in managing software delivery scope, risk, and timeline. Contribute to both front-end and back-end development using cloud technology. Provide suggestions to develop innovative solutions using generative AI technologies. Create and maintain documentation on software architecture, design, deployment, disaster recovery, and operations. Assist development team to identify and resolve technical challenges effectively. Stay updated with the latest trends and advancements. Work closely with product team, business team, and other stakeholders. Design, develop, and implement applications and modules, including custom reports, interfaces, and enhancements. Analyze and understand the functional and technical requirements of applications, solutions, and systems and translate them into software architecture and design specifications. Develop and execute unit tests, integration tests, and other testing strategies to ensure the quality of the software. Identify and resolve software bugs and performance issues. Work closely with cross-functional teams, including product management, design, and QA, to deliver high-quality software on time. Work on integrating with other systems and platforms to ensure seamless data flow and functionality. Provide ongoing support and maintenance for applications, ensuring that they operate smoothly and efficiently. What we expect of you We are all different, yet we all use our unique contributions to serve patients. Basic Qualifications: Bachelor s degree and 0 to 3 years of experience in Computer Science, IT, or related field experience OR Diploma and 4 to 7 years of experience in Computer Science, IT, or related field experience Must-Have Skills: Understanding of the pros and cons of various cloud services in well-architected cloud design principles. Hands-on experience with Full Stack software development. Proficient in programming languages such as Python (preferred), JavaScript, SQL/NoSQL. Problem-solving and analytical skills; ability to learn quickly; excellent communication and interpersonal skills. Knowledge in API integration, serverless, microservices architecture. Knowledge in SQL/NoSQL databases. Knowledge in website development, understanding of website localization processes, which involve adapting content to fit cultural and linguistic contexts. Preferred Qualifications: Good-to-Have Skills: Strong understanding of cloud platforms (e.g., AWS, GCP, Azure) and containerization technologies (e.g., Docker, Kubernetes). Experience with monitoring and logging tools (e.g., Prometheus, Grafana, Splunk). Experience with data processing tools like Hadoop, Spark, or similar. Professional Certifications: Relevant certifications such as CISSP, CompTIA Network+, or MCSE (preferred). Soft Skills: Excellent analytical and troubleshooting skills. Strong verbal and written communication skills. Ability to work effectively with global, virtual teams. High degree of initiative and self-motivation. Ability to manage multiple priorities successfully. Team-oriented, with a focus on achieving team goals. Strong presentation and public speaking skills. Shift Information: This position requires you to work a later shift and may be assigned a second or third shift schedule. Candidates must be willing and able to work during evening or night shifts, as required based on business requirements. What you can expect of us As we work to develop treatments that take care of others, we also work to care for your professional and personal growth and well-being. From our competitive benefits to our collaborative culture, we ll support your journey every step of the way. In addition to the base salary, Amgen offers competitive and comprehensive Total Rewards Plans that are aligned with local industry standards.

This role will be responsible for overall infrastructure & datacenter management of Yokogawa India limited where, candidate will manage and develop roadmap, re-design infrastructure upgrade, refresh, migration, and operational tasks. Candidate must have 8-12 years of IT industry experience and proficient in enterprise IT, including servers, storage, virtualization, networking concepts of on-premises, hybrid, and cloud environment. He/she must have hands-on experience working in both On-premises as well as cloud delivery model such as, IAAS/SAAS/PAAS. Some of the key responsibilities includes, and not limited to, Manage and support heterogenous infrastructure that consist of Physical & Virtual servers, Storage, Backup, Data center, High availability, Disaster Recovery, Business Continuity plans Responsible for managing, installing, and configuring new servers / storage systems for business as per their requirement. Experience in managing Virtual Machines (VM), Hyper-V and support cloud migration activities. Expertise in managing and supporting Microsoft 365 workloads Exchange online, Intune, MS Teams, SharePoint, AIP, ATP, Azure AD Connect, defender, license, and user management. Experience in managing and supporting Active Directory, DNS, SMTP, DHCP, Group Policy, printer management, and supporting business-critical systems. Embrace a culture of continuous service improvement and service excellence. Strong expertise in automating operational tasks, innovation, value adds, process and cost optimization that improves resource productivity as well as end user experience. Monitoring the installed systems [hardware, software, and services] for operational metrics Ensure installed systems are optimized in terms of availability, stability, integrity, performance and scalability with necessary security updates, patches etc. Strong understanding of the ITIL framework with in-depth knowledge and experience in incident, problem, change & knowledge management, and exposure to ticketing tool (like SNOW, Remedy), other disciplines related to service delivery. Analyse current technologies used within the company and determine ways to improve Develop and produce infrastructure best practices and standards. Respond to production events in restoring services quickly and efficiently lead root cause analysis and remediation Review the infrastructure requirements and make recommendations on ways to improve or cost optimizations Support team in Audit related activities. develop, document, and maintain operational procedures. Support successful execution with participation in organization wide IT transformation projects Qualifications and General Skills / Experience: Education : Masters/Bachelor s degree in Information technology or equivalent Technical Certification : Candidate must have either MCSE / MCSA / MTA / Solution Architect or equivalent credential Process : ITIL knowledge is essential, and ITIL V3 certification will be an added advantage Soft Skills : Excellent verbal and written communication, problem-solving and presentation skills, and proactive attitude Collaborate with others within the Infrastructure Team as well as the Application Support teams on design and strategy Based on business need, flexible to work outside business hours, weekends, and holidays. Ability to work independently and as a team member, establish and maintain cooperative working relationships with coworkers Ability to connect on-premises technology and services, to cloud offerings. Stay current on technology and industry trend Are you being referred to one of our rolesIf so, ask your connection at Yokogawa about our Employee Referral process!

As a Senior Database Administrator at Ideapoke, you will play a crucial role in ensuring the performance, integrity, and security of our information systems databases. Your responsibilities will include providing database design, development, and maintenance services, working on challenging problems in a fast-paced production environment, and managing production databases to support the development teams effectively. You will be responsible for database capacity planning, performance tuning, and system optimization. Additionally, you will participate in off-hours and weekend maintenance activities as required, monitor and improve database system performance and uptime, and assist developers with query tuning and schema refinement. Creating and maintaining up-to-date documentation of systems and processes, preparing statistical information for internal and external use, and providing technical mentorship to team members are also key aspects of your role. To excel in this position, you should have a B.E/B.Tech/MCA in computer science or a related field, along with at least 5 years of experience in database administration or a related field. Possessing MCSE/MCSA certifications and experience with database technologies such as MySQL, MS SQL, PostgreSQL, Oracle, and MongoDB is preferred. Familiarity with Linux and Windows Server environments, cloud services like AWS/Microsoft Azure, and programming languages including PL/SQL is essential. Experience with Oracle RAC, SQL Server, or MySQL, as well as a good understanding of data and schema standards, database design, troubleshooting, and maintenance, are also valuable assets. Moreover, you should demonstrate expertise in SQL, possess big data knowledge as an added advantage, exhibit a sense of ownership and pride in your work, and showcase critical thinking, problem-solving, time-management, interpersonal, and communication skills. Join Ideapoke and become an integral part of our journey towards innovation and success.,

About Us Zuru Tech is digitalizing the construction process of buildings all around the world. We have a multi-national team developing the world s first digital building fabrication platform, you design, we build it! We at ZURU develop the Zuru Home app, a BIM software meant for the general public, architects, and engineers, from here anyone can buy, design, and send to manufacturing any type of building with complete design freedom. Welcome to the future! Position Summary As the Lead of the India IT Service Center, you will oversee local support for ZURU s India team and remote support for international offices in Europe, the US, Canada, NZ, and China. This role requires partnering with the HQ IT team to establish standardized IT service processes, knowledge bases, and operational standards then implementing these frameworks in daily support operations. You will lead a team focused on L1 service management, collaborating closely with global hubs (especially China HQ) to ensure consistent, high-quality delivery of IT services. What are you Going to do Process Standard Development with HQ a) Collaborate with the China HQ IT team to design and refine global IT service processes (e.g., incident management, change control) and standards (security, SLA metrics). b) Translate HQ-defined frameworks (e.g., ITIL processes, security governance policies) into actionable workflows for the India ITSC team. c) Develop region-specific addendums to global standards (e.g., India vendor management protocols, local compliance requirements) in alignment with HQ guidelines. Knowledge Base Construction Maintenance a) Work with HQ s team to build and expand the ITSC knowledge base, focusing on: L1 troubleshooting guides for high-frequency issues (password resets, software errors, remote access). India-specific documentation (local hardware models, office network configurations, vendor contact lists). b) Cross-regional support playbooks for international offices (US, EU, NZ) in collaboration with HQ L2 experts. c) Implement HQ-recommended tools (e.g., ZOHO SDP, AI chatbots) to enhance knowledge searchability and self-service capabilities for India and remote users. Operational Implementation Compliance a) Ensure the India team adheres to global standards in daily operations, including: Incident logging and escalation paths to HQ L2 support. Security protocols (VPN access, data encryption) as defined by HQ. SLA tracking for both local India and international remote support. b) Conduct regular audits to measure compliance with HQ-set standards and identify gaps for process improvement. Team Training Knowledge Transfer a) Develop training programs to onboard India staff on HQ-defined processes and tools (e.g., service desk systems, remote diagnostic tools). b) Facilitate knowledge sharing sessions with HQ L2 teams to transfer expertise on complex issues (e.g., network infrastructure, cloud services). c) Create mentorship programs to build L1 team proficiency in HQ-standardized support methodologies. Continuous Improvement Reporting a) Analyze support data (ticket volumes, resolution times, user feedback) to identify opportunities to optimize HQ-aligned processes. b) Submit regular reports to HQ on India ITSC performance against global standards, highlighting successes and areas for collaboration. c) Drive initiatives to enhance remote support efficiency (e.g., automating repetitive tasks, expanding self-service documentation) in line with HQ strategies. What are we Looking for 5+ years in IT service management, with 3+ years leading teams in process development and standard implementation. Proven experience collaborating with global HQ teams to adopt and localize standardized frameworks (ITIL, ISO 20000). Familiarity with knowledge base management tools and best practices for cross-regional documentation. Strong understanding of HQ-managed central systems (network backbones, security platforms) to facilitate L2 escalation. Experience in translating technical requirements from HQ into operational workflows for L1 teams. Excellent communication skills to coordinate with HQ stakeholders, regional teams, and vendors. Track record of implementing global standards in regional support centers, ensuring compliance and efficiency. Proficiency in data analysis to measure process effectiveness against HQ-set KPIs. Possession of certifications such as ITIL, MCSE, CCNA is an advantage. Key Competencies Ability to bridge HQ-defined standards with regional operational needs. Knowledge Management: Skill in organizing and maintaining a scalable knowledge base for global support. Cross-Regional Alignment: Expertise in collaborating with HQ to ensure India ITSC processes are globally consistent. Change Management: Ability to drive adoption of new processes and tools among L1 teams. Reporting Collaboration Report directly to Global Senior Infrastructure IT Manager. Collaborate daily with HQ s process owners, L2 leads, and knowledge management teams to align on initiatives. Summarize and report service quality to direct manager Work Environment Based in India, with regular virtual meetings with HQ teams in China and potential travel for process workshops or audits. Flexibility to coordinate across time zones for HQ collaboration (e.g., afternoon syncs with China s business hours). 9,00,000 - 11,00,000 a year What do we Offer Competitive compensation 5 Working Days with Flexible Working Hours Medical Insurance for self family Training skill development programs Work with the Global team, Make the most of the diverse knowledge Several discussions over Multiple Pizza Parties

Sysnet Global Technologies Pvt Ltd is looking for VIP Support Engineer L2 to join our dynamic team and embark on a rewarding career journey Responding to customer inquiries and resolving technical issues via phone, email, or chatConducting diagnostic tests to identify the root cause of customer issuesProviding technical guidance to customers and walking them through solutions to resolve their problemsCollaborating with development teams to escalate and resolve complex technical issuesMaintaining accurate records of customer interactions and issue resolutions in a CRM systemParticipating in the development and delivery of customer training and support materialsCommunicating with customers and internal stakeholders to provide status updates on issue resolution Strong technical background and understanding of hardware and software systemsExcellent communication and interpersonal skillsExperience with CRM and ticketing systems

Technical Support Engineer - Procain Consulting & Services Technical Support Engineer Technical Support Engineer Designation: Technical Support Engineer Location: Chennai (Perungudi OMR) Experience: 1-5 years Qualification: Diploma/ BE/ B. Tech./ B. Sc./ M. Tech./ M. for system improvements, and modernizations. Qualifications and Skills: MCSE or CCNA / Hardworking or networking (preferable) Only immediate joiners will be considered. Oral and Written Communication skills must be very good. Minimum 2 years relevant experience is mandatory. Dependable partner for all your Information Security and IT Infrastructure Management Services requirement. Address First Floor, Rathi Legacy- Rohan Tech Park, Seetharampalya - Hoodi Road, Doddanakundi Industrial Area 2, Seetharampalya, Hoodi, Bengaluru, Karnataka 560048

Job Description: You should possess a qualification of BCA or MCA along with a minimum of 1.5 years of experience in Desktop and Networking. As a part of your role, you will be expected to troubleshoot Desktops, Printers, and other Network Hardware efficiently. It is essential for you to be CCNA or MCSE Certified with a Tracking ID. You must be capable of offering support on call, ensuring urgent resolution to any type of Network Problem that arises. A deep understanding of Networking Protocols is necessary for this position. In addition, you should have the ability to troubleshoot Desktops, Printers, and other Network Hardware effectively.,

Level L2 Communication Good Email Good Experience Range 5-7 Years Required Skills Set Monitor and Maintain all Network Active and Passive activities Gather business requirement for Network active and Passive activities Coordinate with the Vendor for Scope and Technical discussion Passive and Active Implementation by Coordinating with Vendors Troubleshoot Responding in Timely manner for service and requests related to Network Raise ticket to ISP and coordinate with ISP to solve MPLS / ILL / Point to Point lines New Switch Installation / configuration / Troubleshooting along with L2 and L3 team Access point Installation / configuration / Troubleshooting along with L2 and L3 team New site Network Planning and implementation Qualification Graduation, ITIL Certification Any Technical Certificate (e.g. Hardware Networking Course, Computer course, MCSE, CCNA) Technical Question Can you explain the OSI model and its significance in network troubleshooting? What is the difference between TCP and UDP? Can you provide examples of applications that use each protocol? Describe how you would set up and configure a VLAN. What are some common routing protocols, and how do they differ from each other? Can you explain how subnetting works and why it is important? What is the purpose of a DHCP server, and how does it function in a network? How do you configure and troubleshoot DNS issues? Can you describe what a firewall is and how it is used to secure a network? What tools and software do you use for network monitoring and management? How do you approach configuring and managing network switches and routers? Can you explain the process of setting up a secure Wi-Fi network? What steps do you take to ensure network redundancy and high availability? Describe your experience with configuring and managing VPNs. Describe a complex network issue you encountered and how you resolved it. How do you troubleshoot network connectivity problems? What is your process for diagnosing and fixing slow network performance? Can you provide an example of how you handled a network outage? How do you approach troubleshooting hardware failures, such as a faulty switch or router? What are some common network security threats, and how do you protect against them? How do you ensure compliance with industry standards and regulations in your network management? Describe your experience with network security tools, such as intrusion detection/prevention systems (IDS/IPS) and antivirus software. How do you handle network access control and authentication to ensure security? Can you explain the concept of network segmentation and its benefits for security? How do you handle and prioritize support requests from end-users? Describe a time when you had to explain a technical issue to a non-technical person. How did you ensure they understood? How do you manage and document network changes and incidents? What strategies do you use to ensure effective communication within your IT team and with other departments? How do you handle stressful situations, such as urgent network issues or dissatisfied users? A user reports that they cannot connect to the network. Walk me through your troubleshooting process. You need to upgrade the firmware on a critical network device, but it cannot be taken offline during business hours. How would you handle this situation? A security audit has revealed vulnerabilities in your network. What steps would you take to address these findings? You are tasked with expanding the network to a new office location. What considerations and steps are involved in this process? A key application is experiencing intermittent connectivity issues. How would you diagnose and resolve this problem? How do you approach planning for network scalability and future growth? What considerations do you take into account when designing a network for a new office or data center? Can you explain the importance of Quality of Service (QoS) in network design and how you implement it?

You are looking for a Systems Administrator to effectively manage, support, and improve the enterprise-level IT infrastructure. Your responsibilities will include deploying, monitoring, maintaining, and upgrading server and network systems to guarantee the availability, reliability, security, and performance of on-premises infrastructure and associated services. Your role demands strong technical skills, exceptional troubleshooting capabilities, and a collaborative, service-oriented approach. It would be advantageous if you have prior experience in an academic or research institution. If you hold a Bachelors degree in Computer Science, Information Technology, Electronics, or a related field (B.E./B.Tech/M.Sc. IT/B.Sc. IT) or a Diploma in Computer Engineering/IT with significant relevant experience, you are the ideal candidate for this role. Possessing professional certifications like RHCE, MCSE, CCNA/CCNP, VMware Certified Professional, AWS/Azure/GCP certifications will be considered as an added advantage. This position is based in Amaravati, Andhra Pradesh and falls under the category of Non-Teaching staff. The deadline to apply for this role is July 20, 2025.,

This role will be responsible for overall Infrastructure & Datacentre management of Yokogawa India limited where candidate will manage and develop roadmap, re-design infrastructure upgrade, refresh, migration, and operational tasks. Candidate must have 8-12 years of IT industry experience and proficient in enterprise IT, including servers, storage, virtualization, networking concepts of on-premises, hybrid, and cloud environment. He/she must have hands-on experience working in both On-premises as well as cloud delivery model such as, IAAS/SAAS/PAAS. Some of the key responsibilities includes, and not limited to, Manage and support heterogenous infrastructure that consist of Physical & Virtual servers, Storage, Backup, Datacentre, High availability, Disaster Recovery, Business Continuity plans Assist in the architecture, design, build and Deploying the Servers & cloud infrastructure within Microsoft Azure Maintenance of On-premises servers and Datacentre Servers Well versed with scripting for automation via Terraform. Provisioning, managing Azure Infrastructure using automation PowerShell Strong understanding of Azure Cloud and active directory Create architectural and migration roadmap for On-premises Servers and Applications on Azure solution Strong understanding of different Azure IaaS services and platform and their associated limitations. Understanding and exposure to Azure Cloud, Hands-on experience of Azure Scale Sets, Load Balancer, Azure networking, Azure Monitor, Alerts, and Log Analytics Infrastructure monitoring & Logging (Ex: Tools like SCCM, Nagios, ManageEngine, InfraON, Grafana, Splunk) Strong Knowledge of Intune and its maintenance Maintaining the regulatory systems about ISMS policy (Information System Management Systems) Printer Management and Governance. Responsible for managing, installing, and configuring new servers / storage systems for business as per their requirement. Experience in managing Virtual Machines (VM), Hyper-V and support cloud migration activities. Expertise in managing and supporting Microsoft 365 workloads Exchange online, Intune, MS Teams, SharePoint, AIP, ATP, Azure AD Connect, defender, license, and user management. Experience in managing and supporting Active Directory, DNS, SMTP, DHCP, Group Policy, printer management, and supporting business-critical systems. Embrace a culture of continuous service improvement and service excellence. Strong expertise in automating operational tasks, innovation, value adds, process and cost optimization that improves resource productivity as well as end user experience. Monitoring the installed systems [hardware, software, and services] for operational metrics. Ensure installed systems are optimized in terms of availability, stability, integrity, performance and scalability with necessary security updates, patches etc. Strong understanding of the ITIL framework with in-depth knowledge and experience in incident, problem, change & knowledge management, and exposure to ticketing tool (like SNOW, Remedy), other disciplines related to service delivery. Analyse current technologies used within the company and determine ways to improve. Develop and produce infrastructure best practices and standards. Respond to production events in restoring services quickly and efficiently lead root cause analysis and remediation. Review the infrastructure requirements and make recommendations on ways to improve or cost optimizations. Support team in Audit related activities. develop, document, and maintain operational procedures. Support successful execution with participation in organization wide IT transformation projects. Qualifications and General Skills / Experience: Education : Masters/Bachelor of Engineering in Computer Science or IT or equivalent Technical Certification : Candidate must have either MCSE / MCSA / MTA / Solution Architect / Azure/ AWS or equivalent credential Process : ITIL knowledge is essential, and ITIL V3 certification will be an added advantage Soft Skills : Excellent verbal and written communication, problem-solving and presentation skills, and proactive attitude Collaborate with others within the Infrastructure Team as well as the Application Support teams on design and strategy Based on business need, flexible to work outside business hours, weekends, and holidays. Ability to work independently and as a team member, establish and maintain cooperative working relationships with coworkers Ability to connect on-premises technology and services, to cloud offerings. Stay current on technology and industry trend Are you being referred to one of our roles? If so, ask your connection at Yokogawa about our Employee Referral process!

KPMG India is looking for Executive - Government Technology Executive - Government Technology to join our dynamic team and embark on a rewarding career journey Assisting with the preparation of operating budgets, financial statements, and reports. Processing requisition and other business forms, checking account balances, and approving purchases. Advising other departments on best practices related to fiscal procedures. Managing account records, issuing invoices, and handling payments. Collaborating with internal departments to reconcile any accounting discrepancies. Analyzing financial data and assisting with audits, reviews, and tax preparations. Updating financial spreadsheets and reports with the latest available data. Reviewing existing financial policies and procedures to ensure regulatory compliance. Providing assistance with payroll administration. Keeping records and documenting financial processes.

About the role Perform 3rd-party audits and trainings according to ISO/IEC 27001, ISO 9001, ISO 20000-1, ISO 22301 other IT specific standards/ frameworks Provide timely and accurate reviews of client s corrective action and closure Provide customers with timely, complete, and accurate reports of their current level of conformity / implementation of their management system Maintain schedule of audit activity with Management System clients Maintain appropriate auditor credentials and pursues advancement of those credentials and other related credentials as needed. Ensuring compliance with accreditation rules and other internal or external requirements. Ability to manage Key Customers. Supporting the sales team on technical aspects. Familiarity with use of digital tools What we offer Flexible work arrangements for better work-life balance Generous Paid Leaves (Annual, Sick, Compassionate, Local Public, Marriage, Maternity, Paternity, Medical leave) Medical benefits ( Insurance and Annual Health Check-up) Pension and Insurance Policies (Group Term Life Insurance, Group Personal Accident Insurance, Travel Insurance) Training and Development Assistance (Training Sponsorship, On-The-Job Training, Training Programme) Additional Benefits (Long Service Awards, Mobile Phone Reimbursement) Company bonus/Profit share. *Benefits may vary based on position, tenure/contract/grade level About you Qualifications and experience : Bachelor s degree in computer Science or equivalent ideally a higher-level qualification Overall 10+ years experience , 3 Plus years Experience in IT /Management system Implementation / certification and Minimum 5 years of profound experience in the field of information security and External audits Great attitude, Analytical skills and communication skills. Preferred: ITIL Certified, CISA, CISM, CISSP, MCSE, MCSA and/or MBA Good understanding of relevant regulations and industry standards (e.g. ITIL Framework, FFIEC, SOX, COSO, COBIT, ITIL, ISO27001, PCI, HIPAA, HiTrust and GLBA), best practices and methodologies and the ability to apply these requirements to organizational internal control frameworks

India s impact on the global economy has increased at an exponential rate and Deloitte presents an opportunity to unleash and realise your potential amongst cutting edge leaders, and organisations shaping the future of the region, and indeed, the world beyond. At Deloitte, your whole self to work, every day. Combine that with our drive to propel with purpose and you have the perfect playground to collaborate, innovate, grow, and make an impact that matters. The team Deloitte helps organizations prevent cyberattacks and protect valuable assets. We believe in being secure, vigilant, and resilient not only by looking at how to prevent and respond to attacks, but at how to manage cyber risk in a way that allows you to unleash new opportunities. Embed cyber risk at the start of strategy development for more effective management of information and technology risks Your work profile As Manager in our Cyber Team you ll build and nurture positive working relationships with teams and clients with the intention to exceed client expectations: - Key Responsibilities : Working knowledge in one or more security and privacy domains such as: Governance, Risk and Compliance - Information Security and Compliance management, Cryptography Governance, Risk Management. Experience in leveraging industry standards and frameworks such as PCI-DSS, ISO/IEC 17799, ISO/IEC 27001, COBIT, ITIL, etc. Demonstrates in-depth knowledge of security and risk management processes. Experience in data protection technologies such as encryption, data discovery, data masking, data redaction, etc. Desired qualifications IT education or related fields PCI-DSS, ISO 27001 LA, CISA, PRINCE 2, ITIL v3, MCSE, MCPIT- EA or equivalent certification preferred CISSP, GSEC, GCIH, CEH, LPT, CCSK certifications would be preferred Location and way of working Base location: Pune This profile involves frequent/occasional travelling to client locations Your role as Senior Analyst We expect our people to embrace and live our purpose by challenging themselves to identify issues that are most important for our clients, our people, and for society. In addition to living our purpose, Senior Executive across our organization must strive to be: Inspiring - Leading with integrity to build inclusion and motivation Committed to creating purpose - Creating a sense of vision and purpose Agile - Achieving high-quality results through collaboration and Team unity Skilled at building diverse capability - Developing diverse capabilities for the future Persuasive / Influencing - Persuading and influencing stakeholders Collaborating - Partnering to build new solutions Delivering value - Showing commercial acumen Committed to expanding business - Leveraging new business opportunities Analytical Acumen - Leveraging data to recommend impactful approach and solutions through the power of analysis and visualization Effective communication Must be well abled to have well-structured and well-articulated conversations to achieve win-win possibilities Engagement Management / Delivery Excellence - Effectively managing engagement(s) to ensure timely and proactive execution as well as course correction for the success of engagement(s) Managing change - Responding to changing environment with resilience Managing Quality & Risk - Delivering high quality results and mitigating risks with utmost integrity and precision Strategic Thinking & Problem Solving - Applying strategic mindset to solve business issues and complex problems Tech Savvy - Leveraging ethical technology practices to deliver high impact for clients and for Deloitte Empathetic leadership and inclusivity - creating a safe and thriving environment where everyones valued for who they are, use empathy to understand others to adapt our behaviours and attitudes to become more inclusive.

Expertise in Cisco networking, including configuration and troubleshooting Experience with Windows domain administration Desired experience with VMware Relevant certifications such as CCNA, CCNP, MCSA, MCSE, VCP Required Candidate profile Managing an Active Directory forest o setting up and managing Group Policies o managing DNS

MCA, B.Tech BCA, B.Sc Computer Science, Diploma(3 years must) Linux Servers, Windows Servers, Networking or Computer Hardware Fresher or experienced Rotational shifts English or Hindi From 15,600-40,000K Salary Share resume over whatsapp- 8861544537 Required Candidate profile IT Infrastructure Troubleshoot pcap tracing & analysis Resolve E1/SIP Media, Channel state related complaints Install and configure the Voice driver, ISUP/SIP Protocol configuration IT support

Diploma in Computer Engineering/IT with strong relevant experience may also be considered. Professional certifications such as RHCE, MCSE, CCNA/CCNP, VMware Certified Professional, AWS/Azure/GCP certifications are an advantage. Job Description We are seeking a highly skilled and motivated Systems Administrator to manage, support, and enhance our enterprise-level IT infrastructure. The role involves deploying, monitoring, maintaining, and upgrading server and network systems to ensure the availability, reliability, security, and performance of on-premises infrastructure and related services. The ideal candidate will have strong technical expertise, excellent troubleshooting abilities, and a collaborative, service-oriented mindset. Experience working in an academic or research institution is highly desirable.

Company Overview We are looking for a Windows Solutions Engineer - Lead Engineer to join our Corporate Technology team. As a Windows Solutions Engineer, you will be expected to leverage your extensive experience and technical expertise to design, implement, and optimize Windows-based solutions in enterprise environments. Ideal candidate will involve integrating various Windows products and services, ensuring seamless interoperability and alignment with business objectives. A deep understanding of Windows technologies, including Active Directory, Windows Server, and Microsoft Azure, will be essential, as well as proficiency in scripting languages like PowerShell and virtualization technologies. You will be responsible for designing scalable, resilient, and secure architecture, while providing leadership and guidance to ensure successful project delivery and alignment with industry s best practices. What Youll Do: Architectural Design: Lead the design and development of complex Windows-based solutions, ensuring alignment with business objectives and architectural principles. Technical Leadership: Provide guidance and mentorship to engineering teams in the implementation of Windows-based solutions, ensuring best practices and adherence to industry standards. Solution Development: Collaborate with cross-functional teams to translate business requirements into scalable and secure Windows architectures, integrating with existing systems and technologies. Technology Evaluation: Research and evaluate emerging technologies and tools, recommending innovative solutions to enhance system performance, reliability, and security. Risk Management: Identify and mitigate risks associated with Windows-based solutions, ensuring compliance with regulatory requirements and security standards. Troubleshooting and Optimization: Investigate and resolve complex technical issues related to Windows infrastructure, optimizing performance, and minimizing downtime. Documentation and Training: Create comprehensive technical documentation and deliver training sessions to educate stakeholders on Windows architecture and best practices. Automation and DevOps: Knowledge of Gitops, Scripting and automation would be an essential part of the role. Knowledge of writing automations in either PowerShell/Python would be a mandatory requirement for this role. What Youll Need: Experience: Minimum of 6+ years of experience in architecting and implementing Windows-based solutions in enterprise environments. Product Integration: Proficiency in integrating various Windows products and services to create comprehensive solutions that meet business requirements. Windows Solutioning: Demonstrated ability to design high-quality Windows solutions, including Windows Server, Active Directory, Microsoft Azure, and virtualization technologies on AWS/Azure & Microsoft Defender. Understanding of Endpoint Management Services - Microsoft Intune is a must. Good understanding of Hybrid Architecture and Cloud Shared Responsibility Model. Demonstrate diverse experience and expertise across relevant domains. Exhibit resourcefulness and independence in problem-solving and project management. Ability to think critically, research effectively, and drive initiatives autonomously. Knowledge of writing automations, scripts and workflows in PowerShell/Python for meeting business requirements would be essential. Experience with Gitops, would be good to have particularly working with pipelines, Gitlab/Github/Azure Devops. Understanding of Terraform, CloudFormation, Azure Resource Manager, Bicep/Arm Templates, AWS/Azure CDK would be good to have. Experience with Exchange Online, SharePoint, Microsoft Power Platform, would be good to have. Knowledge of MDM/MAM solutions like Endpoint Central, JAMF Pro, Microsoft SCCM/Microsoft Configuration Manager also would be good to have. Good exposure towards implementing /administrating zero trust solutions like Zscaler & CrowdStrike and infrastructure management application solutioning like ManageEngine. VM Solutioning: Strong background in virtualization technologies, particularly with Microsoft Azure VMs, AWS EC2 Instances, Azure Virtual Desktop, including design, deployment, and optimization of virtualized environments on the Cloud. Technical Skills: Advanced knowledge of Network Infrastructure and should be proficient in Network based storage solutioning, backup and DR setup. Architecture Design: Proven track record of designing scalable, resilient, and secure Windows architecture that aligns with business objectives and industry standards. Communication: Excellent communication skills, both verbal and written, with the ability to effectively communicate complex technical concepts to diverse audiences. Problem-Solving: Strong analytical and problem-solving skills, with the ability to troubleshoot complex technical issues and implement effective solutions. Certifications: Relevant certifications such as Microsoft Certified: Azure Solutions Architect Expert, MCSE: Core Infrastructure, or AWS Infrastructure/Solutions Architect certifications.

Job Responsibilities: 1. Linux & Windows Server Administration: Administer Linux (CentOS/Ubuntu) and Windows Server environments. Perform system updates, security hardening, and performance tuning. Manage user accounts, permissions, and group policies. Monitor system logs, disk usage, and resource utilization. 2. General IT Infrastructure Support: Provide **L2/L3 support** for application and server-related issues. Collaborate with ERP vendor for performance optimisation. Maintain documentation for system configurations and procedures. Ensure compliance with security best practices and company policies. Implement and maintain backup and disaster recovery solutions. . JBoss WildFly Administration: (OPTIONAL) Install, configure, and maintain **JBoss WildFly** application servers in test, and production environments. Deploy and manage Java-based applications on WildFly. Monitor performance, troubleshoot issues, and apply patches/updates. Configure clustering, load balancing, and high availability (HA) setups. Manage security settings, SSL certificates, and access controls. Required Skills & Qualifications: 3+ years of experience as a Systems Administrator Hands-on experience with Linux (command line, SSH, cron jobs) and Windows Server. Familiarity with Apache/Nginx, Tomcat, and networking concepts. Understanding security best practices (firewalls, SSL, authentication). Experience with **monitoring tools (EGMonitor)** is a plus. Knowledge of virtualization (VMware, Hyper-V,) and cloud platforms (Azure) is beneficial. Preferred Certifications (Optional): Red Hat Certified System Administrator (RHCSA) Microsoft Certified: Windows Server Administrator JBoss Certified Application Administrator (JCAA) Soft Skills: Strong problem-solving and troubleshooting abilities. Ability to work independently and in a team. Good communication skills for cross-team collaboration. Willingness to learn new technologies. Interested candidates, please forward your full resume to career.india@emiratesline.com

Job Description: The mission of Visa s Internal Audit team is to enhance and protect Visa s organizational value by providing risk-based and objective assurance, advice and insight on the state of Visa s risk and control environment. The IA Analytics Senior Manager will work with audit teams to identify opportunities for use of data analytics throughout the audit lifecycle. S/he will then develop and deploy appropriate analytics solutions using Microsoft SQL Server products (SQL Server, SSIS, SSRS), Power BI, Tableau and other technologies (such as Robotic Process Automation tools) that fulfil the identified opportunities and meet the program s strategic objectives. Responsibilities include: Use a Data Tracing Matrix or other mechanisms to identify data sources used in audit procedures Review Risk and Control matrices, data and process flow diagrams and audit test procedures to identify opportunities to use data analytics that help to expand risk coverage, increase efficiency and provide increased assurance Assist IA Director/Sr. Director in planning, development and execution of Microsoft SQL server, SSIS, SSRS, Power BI and Tableau based data analysis procedures to create sustainable and repeatable data analytics solutions. Monitor the refresh activities of the data warehouse including periodic data refresh, troubleshooting errors, fixing bugs and implementing enhancements. Apply professional skepticism when assessing data sources and validate completeness and accuracy of data received. Assist in the documentation of functional, technical and source data requirements. Act as project leader for the IA data analytics program. Regularly inform manager, audit team and senior management of project status, issues, risks and results. Provide support on the existing data analytics environment. Demonstrate strong time and project management skills. Demonstrate knowledge of the data analysis process and experience with the application of data analytics in the assessment of IT and business processes. Stay abreast of company business strategies, Payment industry technology advances and the risk profile of assigned business areas to ensure relevancy of analytics approach. Essential Functions: Lead the planning, development, and project execution on complex analytics implementations. Lead the execution of the specific technical areas of a project, supervising other team members and providing coaching where requested. Manage the internal goals and metrics of the IA analytics program and provide reports on their progress to senior leaders. Maintain business relationships with appropriate levels of management to ensure that the analytics team is aware of changes in business activities and objectives, and these are used as inputs in the development of analytics solutions. Promote new ideas and new ways of executing projects and internal infrastructure enhancements. Demonstrate commitment to Visa s and Internal Audit s strategic vision, be a self-starter, and promote project ownership and responsibility for actions. Interact with Audit project team members in working towards Departmental goals. Basic Qualifications: 8 years of work experience with a Bachelor s Degree or at least 6 years of work experience with an Advanced degree (e.g. Masters, MBA, JD, MD) or 2 years of work experience with a PhD degree. 8+ years of Internal Audi

Job Description: The mission of Visa s Internal Audit team is to enhance and protect Visa s organizational value by providing risk-based and objective assurance, advice and insight on the state of Visa s risk and control environment. The IA Analytics Audit Manager will work with audit teams to identify opportunities for use of data analytics throughout the audit lifecycle. S/he will then develop and deploy appropriate analytics solutions using Microsoft SQL Server products (SQL Server, SSIS, SSRS), Power BI, Tableau and other technologies (such as Robotic Process Automation tools) that fulfil the identified opportunities and meet the program s strategic objectives. Responsibilities include: Use a Data Tracing Matrix or other mechanisms to identify data sources used in audit procedures Review Risk and Control matrices, data and process flow diagrams and audit test procedures to identify opportunities to use data analytics that help to expand risk coverage, increase efficiency and provide increased assurance Assist IA Director/Sr. Director in planning, development and execution of Microsoft SQL server, SSIS, SSRS, Power BI and Tableau based data analysis procedures to create sustainable and repeatable data analytics solutions. Monitor the refresh activities of the data warehouse including periodic data refresh, troubleshooting errors, fixing bugs and implementing enhancements. Apply professional skepticism when assessing data sources and validate completeness and accuracy of data received. Assist in the documentation of functional, technical and source data requirements. Act as project leader for the IA data analytics program. Regularly inform manager, audit team and senior management of project status, issues, risks and results. Provide support on the existing data analytics environment. Demonstrate strong time and project management skills. Demonstrate knowledge of the data analysis process and experience with the application of data analytics in the assessment of IT and business processes. Stay abreast of company business strategies, Payment industry technology advances and the risk profile of assigned business areas to ensure relevancy of analytics approach. Essential Functions: Lead the planning, development, and project execution on complex analytics implementations. Lead the execution of the specific technical areas of a project, supervising other team members and providing coaching where requested. Manage the internal goals and metrics of the IA analytics program and provide reports on their progress to senior leaders. Maintain business relationships with appropriate levels of management to ensure that the analytics team is aware of changes in business activities and objectives, and these are used as inputs in the development of analytics solutions. Promote new ideas and new ways of executing projects and internal infrastructure enhancements. Demonstrate commitment to Visa s and Internal Audit s strategic vision, be a self-starter, and promote project ownership and responsibility for actions. Interact with Audit project team members in working towards Departmental goals. Basic Qualifications: 6 years of work experience with a Bachelor s Degree or at least 4 years of work experience with an Advanced degree (e.g. Masters, MBA, JD, MD) or 2 years of work experience with a PhD degree. 4+ years of Internal Audi

The Role: 11:11 Systems is looking for a dynamic and experienced Enterprise Solutions Manager (ESM). reporting to the Manager of Premier Accounts, who will lead and manage technical service delivery for our Premier accounts. You will direct the design, implementation, and lifecycle management of 11:11 Systems solutions. As a trusted advisor, you will provide strategic business and technology support/counsel to your customers across both their production and recovery environments. As ESM, you will be responsible for relationship development and management across key internal and customer stakeholders and executives to help translate their business needs into action. What You ll Do: Document and understand the customer s current, future / desired state, business goals and challenges, capabilities, and IT investments. Based on this understanding provide technical and strategic direction from initial solution design to steady state, based on industry and 11:11 Systems best practices Serve as the single point of ownership for technology solutions and coordinate resources globally to optimize customer and 11:11 Systems value Implement and manage effective governance practices and procedures across contracted scope of responsibilities (including change, incident, request, event, problem, and vendor management) Develop highly productive customer relationships and become a Trusted Advisor by providing thought leadership to help shape and grow our value to the customer Direct lifecycle management (LCM) activities to maintain up to date technical documentation, including production & recovery configurations, run books and procedures, overall solution architecture document, recovery strategies / plans and contract changes Develop recovery strategies to meet customer RTO/RPO and conduct periodic testing to document recoverability Manage service / relationship risk areas and takes steps to mitigate. Contribute to securing renewals for expiring contracts by documenting and articulating our value to the customer. Participate in engineering efforts required to develop new capabilities to meet customer requirements, document results and sample deliverables. Identify sales opportunities and collaborate with Account Executives to grow revenue. Process customer self-service sales requests when needed. Meet/Exceed SLA targets by driving service management disciplines around incident, change, and problem management. Develop content and effectively lead Monthly Service Reviews and Quarterly Business Reviews (QBRs) and other strategic client meetings requested by the customer. Work supportively with colleagues, operating in a manner that is consistent with 11:11 s Code of Business Ethics and Company Values Responsibly receive, transmit, and handle company data and information per Company data handling agreements, work procedures and policies Review and follow company policies and guidelines, data privacy practices, including annual compliance training certification and policy acknowledgements. All other duties assigned. Who You Are & What You ll Bring: Bachelors degree in Computer Science, Engineering, or a related field 10+ years of professional IT experience with at least 3 years of demonstrated experience related to Enterprise focused TAM role, Solution Architecture and Customer facing Service delivery experience within complex environments. Technology certifications preferred, such as ZCP, VMCE, MCSE, CCIE, RHCE, VCP, CCDP, Cloud etc. At least one professional certification (e.g. ITILv3, TOGAF, PRINCE2 etc.), or equivalent demonstrable skills and experience. Functional knowledge and experience supporting the following: Zerto disaster recovery solutions Veeam backup and recovery solutions Virtualization; including VMWare & Hyper-Vs Networking; including SDN, VMWare NSX, routing and switching, security, and firewalls. Storage & backup services/administration. Database; Understanding of data models and data flows in complex multitier database and application environments. Windows & Linux OS administration. BCP & DR scenarios/solutions. Knowledge of Multi-Tier Application architecture design. Strong interpersonal skills, customer service skills and communication skills. Problem-solving skills to be able to resolve technical issues. Ability to train customers to use systems and software. To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable qualified individuals with disabilities to perform the essential functions. Benefits: Healthcare Insurance Plan Life Insurance Paid Vacation & Holidays India Pension Scheme