Technical Support Executive - Level 1 Hapih Host

1.0 - 5.0 years

0 Lacs

jaipur, rajasthan

On-site

As a System Admin Level 1 at Hapih Host, your role involves providing support to the customer base, both directly and indirectly. You will interact with application software and operating systems to diagnose and resolve unique, non-recurring problems in the Hosting Environment. **Key Responsibilities:** - Treat all customers professionally and respectfully. - Handle technical support tickets from web hosting customers. - Support the roll-out of new applications. - Provide client support and resolve technical issues via E-Mail, phone, and other electronic media. - Troubleshoot various technical issues customers face with their web hosting services. - Prioritize and manage multiple open ticket...

Posted 1 month ago

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IT Support Officer Onesea Solutions Pte Ltd

3.0 - 7.0 years

0 Lacs

maharashtra

On-site

Role Overview: You will be responsible for providing end-to-end support to shore and vessel users, resolving hardware, software, and system-related tickets. Your duties will include performing routine maintenance, responding promptly to critical alerts, managing Level 13 escalations, and ensuring timely resolution with clear communication to stakeholders. It will be important for you to maintain comprehensive documentation of systems, procedures, and issue resolutions to ensure continuity and knowledge transfer. You will also provide training to users and IT staff, develop user guides, and support materials to facilitate effective learning and system adoption. In addition, your role will inv...

Posted 1 month ago

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Technical Support Executive - Level 1 Hapih Host

1.0 - 5.0 years

0 Lacs

jaipur, rajasthan

On-site

As a System Admin Level 1 at our company, you will play a crucial role in supporting our customer base, both directly and indirectly. Your primary responsibility will involve interacting with application software and operating systems to diagnose and resolve unique, non-recurring problems in the Hosting Environment. Your major duties and responsibilities will include treating all customers in a professional and respectful manner, handling technical support tickets from web hosting customers, supporting the roll-out of new applications, and providing client support and technical issue resolution via E-Mail, phone, and other electronic media. You will also be troubleshooting various technical ...

Posted 3 months ago

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Excutive/Senior Executive, IT (Mumbai) Onesea Solutions Pte Ltd

3.0 - 7.0 years

0 Lacs

maharashtra

On-site

You will be responsible for providing end-to-end support to shore and vessel users, resolving hardware, software, and system-related tickets. You will perform routine maintenance to prevent issues, respond promptly to critical alerts, and manage Level 13 escalations, ensuring timely resolution and clear communication with stakeholders. Additionally, you will maintain comprehensive documentation of systems, procedures, and issue resolutions to ensure continuity and knowledge transfer. Providing training to users and IT staff, developing user guides, and support materials to promote effective learning and system adoption will also be a part of your role. You will support IT procurement, system...

Posted 3 months ago

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IT Support Officer (Mumbai) Onesea Solutions Pte Ltd

3.0 - 7.0 years

0 Lacs

maharashtra

On-site

You will be responsible for providing end-to-end support to shore and vessel users, resolving hardware, software, and system-related tickets. Your duties will include performing routine maintenance, responding promptly to critical alerts, managing Level 13 escalations, and ensuring timely resolution with clear communication to stakeholders. It will be important for you to maintain comprehensive documentation of systems, procedures, and issue resolutions to ensure continuity and knowledge transfer. You will also provide training to users and IT staff, develop user guides, and support materials to facilitate effective learning and system adoption. In addition, your role will involve supporting...

Posted 3 months ago

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