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5.0 - 9.0 years
4 - 8 Lacs
Mumbai
Work from Office
Supreme Universal is looking for Engineer / Senior Engineer (3-5 yrs) to join our dynamic team and embark on a rewarding career journey Analyzing customer needs to determine appropriate solutions for complex technical issues Creating technical diagrams, flowcharts, formulas, and other written documentation to support projects Providing guidance to junior engineers on projects within their areas of expertise Conducting research on new technologies and products in order to recommend improvements to current processes Developing designs for new products or systems based on customer specifications Researching existing technologies to determine how they could be applied in new ways to solve problems Reviewing existing products or concepts to ensure compliance with industry standards, regulations, and company policies Preparing proposals for new projects, identifying potential problems, and proposing solutions Estimating costs and scheduling requirements for projects and evaluating results
Posted 3 weeks ago
2.0 - 7.0 years
6 - 10 Lacs
Chennai
Work from Office
2+ Years in PHP, MySQL, Python, Mobile App & AI Key Responsibilities Develop and maintain web apps using PHP, MySQL, Python Use frameworks like Laravel, Django Build Android/iOS apps using Flutter or React Native Integrate AI features into web/mobile apps Add new AI functionalities into existing systems Perform API integrations with external tools Requirements Strong in PHP, MySQL, Python Knowledge of Agentic Development & MCP Experience with Laravel/Django Mobile app development experience Familiar with AI/ML tools & APIs Full stack experience preferred Independent problem-solving skills Tools & Technologies PHP, Python, Laravel, Django, Flutter, React Native, REST APIs, MySQL, AI/ML tools Perks Creative AI projects, full-time role, exposure to advanced technologies
Posted 3 weeks ago
4.0 - 9.0 years
6 - 14 Lacs
Bengaluru
Work from Office
Job Description Location:- Bangalore Skill sets - Mandatory: Preferable/Optional: Installation and Troubleshooting experience on Genesys Engage Framework,Routing and Realtime/Historical Reporting components (version 9.x/8.x) Installation & Troubleshooting experience on Genesys Digital Should have strong experience in troubleshooting all layers of Genesys Solution includes Genesys SIP Server, Pulse, URS/ORS, MCP, RM, OCS and Historical Reporting Layer (GIM). Should have experience in Log reading using Kazimir, Myzamir etc. Should be responsible for Requirement gathering, Implementing, preparing Test Plans for SIT and UAT. Experience in Genesys Cloud will be an added advantage. Experience in Genesys Engage to Genesys Cloud migrations. - SQL Query and scripting, knowledge on any other Databases and scripting knpowledge Job Roles and Responsibilities: Installation and Troubleshooting experience on Genesys Engage Framework, Routing and Realtime/Historical Reporting components (version 9.x/8.x) Installation & Troubleshooting experience on Genesys Digital Should have strong experience in troubleshooting all layers of Genesys Solution includes Genesys SIP Server, Pulse, URS/ORS, MCP, RM, OCS and Historical Reporting Layer (GIM). Should have experience in Log reading using Kazimir, Myzamir etc. Should be responsible for Requirement gathering, Implementing, preparing Test Plans for SIT and UAT. Experience in Genesys Cloud will be an added advantage. Experience in Genesys Engage to Genesys Cloud migrations Please confirm your interest.
Posted 3 weeks ago
3.0 - 8.0 years
8 - 18 Lacs
Mumbai, Mumbai (All Areas)
Work from Office
About Us We are a cutting-edge AI innovation company developing intelligent agents that transform the way businesses operate. Our mission is to push the boundaries of what's possible with large language models (LLMs), retrieval-augmented generation (RAG), and multi-agent orchestration. We work with top-tier clients across industries to deliver agentic systems that solve real-world business problems with speed, scale, and intelligence. Role Overview Were looking for an AI Agent Engineer to design, build, and refine advanced autonomous agents that operate across complex environments. Youll work at the intersection of technical architecture, AI-driven solution consulting, and system designcollaborating closely with business leaders, developers, and product teams to create production-ready, intelligent systems. This is an ideal role for engineers who are passionate about the future of AI, thrive on experimentation, and want to shape the next generation of automation through LLMs and multi-agent workflows. Key Responsibilities Core Engineering Architect and implement end-to-end AI agents using LangGraph, AutoGen, CrewAI, and other multi-agent frameworks (e.g., MCP, A2A). Design, iterate, and optimize prompts to support reliable and accurate agent performance in business-critical use cases. Integrate leading LLMs (GPT-4, Claude, Gemini, open-source alternatives) into real-time workflows and internal systems. Implement RAG architectures using vector databases such as Qdrant, Chroma, or Weaviate to ground agent responses in relevant context. Connect agents to APIs, external tools, document stores, and operational platforms to support intelligent decision-making. Collaboration & Consulting Translate client and internal requirements into AI-first system designs and architecture. Consult with product managers, sales engineers, and data teams to align AI solutions with business priorities and feasibility. Support implementation through technical documentation, design reviews, and hands-on problem-solving. Innovation & Enablement Lead test-and-learn initiatives and proof-of-concepts to validate agent performance and business value. Stay current on rapid developments in the LLM and multi-agent ecosystem and drive adoption of new capabilities. Contribute to the internal AI platform with tools, patterns, and reusable components to accelerate development. Provide training and support to technical and non-technical stakeholders to drive adoption and governance. Qualifications Must-Have: 3+ years of experience in AI/ML engineering or intelligent system development. Strong Python programming skills, with hands-on experience in prompt engineering and LLM workflows. Experience with frameworks such as LangGraph, CrewAI, AutoGen, LangChain, or similar agent development tools. Proficiency in implementing RAG architectures and working with vector databases (e.g., Qdrant, Chroma, Weaviate). Integration experience with APIs, databases, and frontend or workflow tools. Demonstrated success in consulting, technical sales, or AI solution architecture. Awareness of AI safety, compliance, and responsible development practices. Nice-to-Have: Familiarity with orchestration tools like n8n, Replit, or low-code AI automation platforms. Experience in enterprise domains such as insurance, healthcare, legal tech, or customer service. Exposure to multi-modal systems (text + vision) or knowledge graphs. MLOps or AI infrastructure experience in cloud environments (AWS, Azure, GCP Youll Thrive In This Role If You: Are energized by building systems that operate autonomously and adaptively in real-world scenarios. Can quickly move from ideation to implementation with a test-and-learn mindset. Stay at the forefront of LLM advancements and understand how to apply them to business problems. Communicate effectively across disciplines and help bridge product, engineering, and customer value. Thrive in a fast-paced, experimental environment that balances deep technical rigor with user impact. Why Join Us Work on frontier problems in AI agent design and autonomous systems. Collaborate with top-tier clients and industry-leading experts. Flexible work culture built around autonomy, innovation, and continuous learning. Competitive compensation and opportunities for high-impact contributions.
Posted 3 weeks ago
2.0 - 7.0 years
0 - 0 Lacs
Hyderabad, Chennai, Bengaluru
Work from Office
Experience: 2 years of experience in GenAI development is a must. Job Type: Work-from-Office or Remote | Full-time Location: Mangalore, Karnataka. Must have skills: Strong experience with MCP framework for building and deploying scalable AI solutions. Proven expertise in developing voice and text-based AI bots across platforms. Hands-on experience with AI/ML frameworks (e.g., PyTorch, TensorFlow) and integration of GenAI APIs (like OpenAI, Azure OpenAI, etc.). Demonstrated ability to lead and manage teams , oversee project workflows, and drive successful delivery of technical solutions. Key Responsibilities: Design, develop, and optimize generative AI applications based on specific client requirements, including bots, agents, automation systems and AI-driven platforms Mentor and guide the development team, helping them solve technical challenges and improve project delivery Write clean, maintainable code and conduct code reviews. Lead data collection, preparation, and optimization efforts to enhance the performance of AI applications Stay updated with the latest research and advanements in AI/ML and assess their applicability. What Were Looking For? Strong programming skills in Python and experience with ML libraries/frameworks (Langchain, spacy, NLTK, Hugging Face, etc.).\ Hands-on experience with NLP, Dailogflow, Voiceflow, RASA, Microsoft Bot Framework, MCP Familiarity with MLOps practices, model deployment, and cloud platforms (AWS, GCP, Azure). Exposure to AI bot/agent platforms like Make, POE, RetellAI Solid understanding of data structures, algorithms, and software engineering principles. Strong analytical and problem-solving skills.
Posted 3 weeks ago
10.0 - 15.0 years
35 - 40 Lacs
Chennai
Work from Office
Req ID: 329415 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Systems Integration Advisor to join our team in Chennai, Tamil N du (IN-TN), India (IN). Tech Lead/Conversational AI Dev JD : 10+ years of experience. Python LLM Prompt Engineering RAG Graph DB (neo4j) NLP NLU GuardRails Mongo DB Oracle Full Stack Developer Knowledge Graph Specialist MCP About NTT DATA NTT DATA endeavors to make https://us.nttdata.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at https: / / us.nttdata.com / en / contact-us . This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here . If youd like more information on your EEO rights under the law, please click here . For Pay Transparency information, please click here .
Posted 4 weeks ago
5.0 - 7.0 years
15 - 25 Lacs
Pune
Work from Office
Role Overview: We are looking for a Lead Data Scientist / AI Solution Architect to join our growing AI & Data team. The ideal candidate will have hands-on experience designing and deploying AI/ML solutions with Azure Cloud , LLMOps , Containerized environments , and Generative AI technologies. This is an onsite role based in Pune , offering you the opportunity to collaborate closely with cross-functional teams on impactful projects. Key Responsibilities: Architect and implement end-to-end AI/ML solutions using Azure AI/ML services Lead the design and development of LLMOps pipelines for deploying and managing large language models (LLMs) Work with containerized deployments using Docker and orchestration tools like Kubernetes Integrate and fine-tune Generative AI models for various real-world applications (text, vision, conversation, etc.) Collaborate with data engineers, product teams, and business stakeholders to deliver scalable AI systems Drive model monitoring, versioning, and responsible AI practices Document technical architecture, decision-making, and knowledge transfer Required Skills & Qualifications: 5 to 7 years of experience in Data Science / AI / ML solution development Strong hands-on experience with Azure AI services (ML Studio, Azure OpenAI, AI Foundry etc.) Experience working with LLMs , prompt engineering, and fine-tuning techniques Proven experience with containerized environments (Docker, Kubernetes) Strong programming skills in Python with relevant ML/AI libraries (TensorFlow, PyTorch, Transformers, etc.) Solid understanding of LLMOps/MLOps lifecycle and best practices Excellent communication, stakeholder management, and team collaboration skills Must Have: Hands-On LangChain, Hugging Face APIs, or Azure OpenAI APIs Strong knowledge of Azure Cognitive Services, Machine Learning Studio, Azure AI Search, AI Foundry Strong Knowledge of basic hygiene principles Git, Clean Code, Unit Testing, Jira, DevOps etc. Good to Have: Experience with Databricks Familiarity with Azure CI/CD pipelines Prior experience working in a startup or fast-paced product environmentRole & responsibilities
Posted 4 weeks ago
7.0 - 12.0 years
9 - 14 Lacs
Kolkata, Mumbai, New Delhi
Work from Office
Senior Generative AI Developer 7+YRS PUNE/HYDERABAD/BANGALORE Looking for a workplace where people realize their full potential, are recognized for the impact they make, and enjoy the company of the peers they work with? Welcome to Zensar! Read on for more details on the role and about us. Job Title: Senior Generative AI Developer Years of Experience : 7+ Years Position Overview: Zensar Technologies is seeking a highly skilled Senior Generative AI Developer with deep knowledge of Generative AI principles and expertise in Multi-Cloud Platforms (MCP), Agent-to-Agent (A2A) integrations, and related Google technologies. In this role, you will be responsible for developing and implementing cutting-edge AI solutions that meet the evolving needs of our clients. Key Responsibilities: Design, develop, and implement generative AI models and applications that leverage MCP and A2A frameworks. Collaborate with cross-functional teams to gather requirements and translate them into technical specifications for AI solutions. Optimize and fine-tune AI models for performance, scalability, and reliability. Integrate Google technologies and tools to enhance AI capabilities, including Google Cloud AI services, BigQuery, and TensorFlow. Conduct research and stay updated on the latest advancements in generative AI and cloud technologies. Collaborate with data scientists and machine learning engineers to ensure seamless integration of AI models into production environments. Develop and maintain documentation for AI solutions, including design specifications, user guides, and technical reports. Provide technical support and troubleshooting for deployed AI applications. Qualifications: Bachelor s or Master s degree in Computer Science, Engineering, or a related field. 7+ years of experience in software development, with a focus on AI and cloud technologies. Deep understanding of generative AI concepts, methodologies, and frameworks. Expertise in Multi-Cloud Platforms (MCP) and Agent-to-Agent (A2A) integrations. Proficiency in Google Cloud technologies, including Google AI Platform, BigQuery, and TensorFlow. Strong programming skills in languages such as Python, Java, or Go. Experience with AI model development frameworks and tools. Excellent problem-solving skills and the ability to work in a fast-paced environment. Strong communication and collaboration skills, with the ability to work effectively with both technical and non-technical stakeholders. Preferred Qualifications: Experience with containerization and orchestration technologies (e.g., Docker, Kubernetes). Familiarity with data engineering and ETL processes. Knowledge of security best practices in cloud environments. Relevant certifications in cloud technologies or AI. Advantage Zensar We are a digital solutions and technology services company that partners with global organizations across industries to achieve digital transformation. With a strong track record of innovation, investment in digital solutions, and commitment to client success, at Zensar, you can help clients achieve new thresholds of performance. A subsidiary of RPG Group, Zensar has its HQ in India, and offices across the world, including Mexico, South Africa, UK and USA. Zensar is all about celebrating individuality, creativity, innovation, and flexibility. We hire based on values, talent, and the potential necessary to fill a given job profile, irrespective of nationality, sexuality, race, color, and creed. We also put in policies to empower this assorted talent pool with the right environment for growth. At Zensar, you Grow, Own, Achieve, Learn. Learn more about our culture: https: / / www.zensar.com / careers / who-we-are Ready to #ExperienceZensar? Begin your application by clicking on the Apply Online button below. Be sure to have your resume handy! If you re having trouble applying, drop a line to careers@zensar.com. Senior Generative AI Developer 7+YRS PUNE/HYDERABAD/BANGALORE Looking for a workplace where people realize their full potential, are recognized for the impact they make, and enjoy the company of the peers they work with? Welcome to Zensar! Read on for more details on the role and about us. Job Title: Senior Generative AI Developer Years of Experience : 7+ Years Position Overview: Zensar Technologies is seeking a highly skilled Senior Generative AI Developer with deep knowledge of Generative AI principles and expertise in Multi-Cloud Platforms (MCP), Agent-to-Agent (A2A) integrations, and related Google technologies. In this role, you will be responsible for developing and implementing cutting-edge AI solutions that meet the evolving needs of our clients. Key Responsibilities: Design, develop, and implement generative AI models and applications that leverage MCP and A2A frameworks. Collaborate with cross-functional teams to gather requirements and translate them into technical specifications for AI solutions. Optimize and fine-tune AI models for performance, scalability, and reliability. Integrate Google technologies and tools to enhance AI capabilities, including Google Cloud AI services, BigQuery, and TensorFlow. Conduct research and stay updated on the latest advancements in generative AI and cloud technologies. Collaborate with data scientists and machine learning engineers to ensure seamless integration of AI models into production environments. Develop and maintain documentation for AI solutions, including design specifications, user guides, and technical reports. Provide technical support and troubleshooting for deployed AI applications. Qualifications: Bachelor s or Master s degree in Computer Science, Engineering, or a related field. 7+ years of experience in software development, with a focus on AI and cloud technologies. Deep understanding of generative AI concepts, methodologies, and frameworks. Expertise in Multi-Cloud Platforms (MCP) and Agent-to-Agent (A2A) integrations. Proficiency in Google Cloud technologies, including Google AI Platform, BigQuery, and TensorFlow. Strong programming skills in languages such as Python, Java, or Go. Experience with AI model development frameworks and tools. Excellent problem-solving skills and the ability to work in a fast-paced environment. Strong communication and collaboration skills, with the ability to work effectively with both technical and non-technical stakeholders. Preferred Qualifications: Experience with containerization and orchestration technologies (e.g., Docker, Kubernetes). Familiarity with data engineering and ETL processes. Knowledge of security best practices in cloud environments. Relevant certifications in cloud technologies or AI. Advantage Zensar We are a digital solutions and technology services company that partners with global organizations across industries to achieve digital transformation. With a strong track record of innovation, investment in digital solutions, and commitment to client success, at Zensar, you can help clients achieve new thresholds of performance. A subsidiary of RPG Group, Zensar has its HQ in India, and offices across the world, including Mexico, South Africa, UK and USA. Zensar is all about celebrating individuality, creativity, innovation, and flexibility. We hire based on values, talent, and the potential necessary to fill a given job profile, irrespective of nationality, sexuality, race, color, and creed. We also put in policies to empower this assorted talent pool with the right environment for growth. At Zensar, you Grow, Own, Achieve, Learn. Learn more about our culture: https: / / www.zensar.com / careers / who-we-are Ready to #ExperienceZensar? Begin your application by clicking on the Apply Online button below. Be sure to have your resume handy! If you re having trouble applying, drop a line to careers@zensar.com.
Posted 1 month ago
6.0 - 10.0 years
15 - 25 Lacs
Hyderabad, Pune, Bengaluru
Work from Office
Experience: 6+ years Timing: 1:00 PM to 10:00 PM IST WFO for 3 days and 2 days WFH About the Role: We are seeking an experienced Senior Java Engineer to join our dynamic technology team. The ideal candidate will have deep expertise in Java development alongside hands-on experience working with NodeJS, building MCP (Message Control Protocol) Servers, and implementing A2A (Application-to-Application) communication protocols. This role involves designing, developing, and maintaining scalable, high-performance applications that power critical business solutions. Key Responsibilities: Design, develop, and maintain robust, scalable Java applications and backend services. Architect and build MCP Servers to handle high-volume message processing and routing efficiently. Develop and implement A2A protocols for seamless communication between enterprise applications. Optimize application performance, scalability, and security. Troubleshoot, debug, and resolve production issues in a timely manner. Participate in code reviews, ensuring adherence to best practices and coding standards. Mentor junior developers and promote knowledge sharing within the team. Stay current with emerging technologies and recommend improvements to existing systems. Contribute to technical documentation and design specifications. Work with NodeJS to build supplementary microservices or APIs that integrate with Java backend systems. Must-Have Skills & Experience: 6+ years of professional experience in Java development with a strong understanding of core Java concepts, collections, concurrency, and JVM internals. Proven experience in building and managing MCP (Message Control Protocol) Servers or similar message processing frameworks. Strong knowledge of A2A communication protocols , including design and implementation. Hands-on experience with NodeJS development, including building RESTful APIs or microservices.
Posted 1 month ago
1.0 - 3.0 years
2 - 6 Lacs
Kolkata, Mumbai, New Delhi
Work from Office
WHAT YOU WILL BE DOING Your daily to-do list will feature some or all of the following, but is not limited to: Learn fast, write faster. You ll work with product managers, engineers, and sometimes our CEO (he s cool) to grok complex topics and become a mini-SME in your own right. Write with the urgency of a prod server on fire. Blogs, docs, tutorials, thought leadership, memes (optional, but bonus points). All for a deeply technical audience that can smell BS from 1,000 lines away. Go deep. You ll get smart on everything from Kafka to Agent Mesh to why federation matters when managing APIs across distributed gateways. Then you ll translate that knowledge into clear, compelling, sometimes-even-fun content. Be the voice. You ll help shape how we talk to the developer community authentic, smart, a little weird, never dry. SEO, but not cringe. You ll understand what keywords matter and how to use them without making your writing sound like it was assembled by a committee of robots. Learn fast, write faster. You ll work with product managers, engineers, and sometimes our CEO (he s cool) to grok complex topics and become a mini-SME in your own right. ESSENTIAL SKILLS The right candidate will possess at least the following skills, if not more: You re excited to go from zero to semi-expert on a topic, and then teach the rest of the world what you learned. You have a technical background maybe you studied CS, maybe you were a developer, maybe you just enjoy source-diving open source projects for fun (you animal). You re a killer writer . Funny, clear, approachable, and willing to throw out that perfect sentence if it doesn t serve the reader. You re obsessed with explaining things . You find joy in the aha moment. You know enough about SEO to be dangerous and enough to not over-optimize to the point of unreadability. BONUS POINTS Nice to have, but not essential : You ve written developer docs, blog posts, or tutorials before even if it was just for your own blog, GitHub repo, or StackOverflow answers. You have strong opinions about SEO. You know what things like Kafka streaming, API management, agent-to-agent communication and MCP means and didn t just Google it after reading this job post. AT GRAVITEE, YOU LL GET Excellent medical coverage to keep your body and mind healthy 15 days holiday/vacation in addition to in-country national holidays 3 mental health days per year with an allowance toward a mood-boosting activity of your choice Birthday off to celebrate your dayLearn and grow with our professional development allowance to be used to benefit your career Quarterly outings and an annual off-site in an exciting location! Hybrid culture with options to go in to an office in one of our hubs Ability to work for one of the fastest-growing companies and alongside some of the most talented people in the API technology sector A meaningful, progressive, global company culture that is as fun as it is hardworking Endless growth opportunities
Posted 1 month ago
6.0 - 11.0 years
8 - 12 Lacs
Hubli, Mangaluru, Mysuru
Work from Office
. 6+ years of experience with Salesforce Marketing Cloud technologies, especially experience with Interaction Studio (Personalization/MCP) Technical Expertise: In-depth knowledge of Salesforce Marketing Cloud Personalization and CDP/Data Cloud capabilities, features, and best practices
Posted 1 month ago
1.0 - 5.0 years
2 - 5 Lacs
New Delhi, Gurugram, Delhi / NCR
Work from Office
Hiring for Technical Support Associate (International Process) 5 Days working Rotational Shifts Both side cabs Location: Gurgaon / Noida Only Graduates can apply. HR Ridhi: 8178280056 HR Gurmukh: 9650005227 HR HR Deepali: 9650092537 Required Candidate profile Contact- HR Ridhi- 8178280056 HR Abhishek- 9211266657
Posted 1 month ago
6.0 - 11.0 years
2 - 6 Lacs
Hyderabad
Work from Office
Windows Admin Development of the Standard Operating Environment (SOE) for desktop and Servers platform Identification and analysis of Patches Identifying the impact of technical changes to or affecting the SOE to an operational level Provide 3rd line support to client support teams for the SOE when required Analytical and methodical approach to problem solving Effective communication skills in both verbal and written English Good organizational, interpersonal and documentation skills Very Client focused with regards to service delivery Self-driven and able to work by yourself or within a team Good troubleshooting skills (the ability to think logically through a problem) MCSE/MCP Certification in Windows An understanding of Software Deployment and Remote Support Tools Experience in Active Directory, Group Policy An understanding of Remedy EARS ServiceNOW or any such too Required Skills o MDT (Microsoft Deployment Toolkit) 2012/2013 o Desktop/Server Deployment Experience and/or SCCM experience
Posted 1 month ago
1.0 - 6.0 years
5 - 8 Lacs
Pune
Work from Office
Required:- Problem Solving and Troubleshooting Skills & thinks logically. Working knowledge of Windows Servers, AD, DHCP, DNS Passion for Technology curious, has desire to learn, doesn’t rely on past knowledge, stays on top of latest technologies Required Candidate profile Microsoft® Windows NT® Server & 2000 Server & NT Workstation & Windows 2000 Professional MCP/MTA/MCSA/MCITP/MCSE Certified in Windows® Server Operating Systems Cloud Computing, Exchange Servers
Posted 1 month ago
3.0 - 8.0 years
4 - 9 Lacs
Gurugram
Remote
Role : Service Desk Engineer Experience : 2 to 4 Yrs. Shifts : 24X7 Notice Period : Immediate to 15 days Communication Skills : Good (But no MTI) As a Service Desk Engineer, you will serve as the first point of contact for customers seeking technical assistance. Your role will encompass troubleshooting a wide range of technical issues, particularly those related to Microsoft 365 (M365), providing desktop and application support, managing escalated issues, and coordinating with vendors. You will also handle user onboarding and offboarding, as well as laptop/desktop hardware issues. Experience in supporting US-based clients is a key requirement. Key Responsibilities: Incident Management: Receive and log incoming support requests via phone, email, or ticketing system. Prioritize and categorize incidents based on severity and impact. Troubleshoot and resolve complex technical issues related to hardware, software, and network infrastructure. Escalate unresolved issues to higher-level support teams or vendors as needed. Document incident resolution steps and knowledge base articles for future reference. Problem Management: Identify and analyze recurring incidents to determine root causes. Implement preventive measures to minimize future occurrences of similar issues. Develop and maintain technical documentation and procedures. Customer Service: Provide excellent customer service by communicating clearly and effectively with end-users. Maintain a positive and professional attitude, even under pressure. Keep end-users informed about incident status and resolution progress. System Administration: Provide smart hand support whenever possible or coordinate with appropriate personnel for assistance. Perform troubleshooting using diagnostic techniques and relevant questions to resolve customer issues. Troubleshoot Wired, Wireless, and VPN Networks, Active Directory, Office applications, and Microsoft 365 components (e.g., SharePoint, Teams, OneDrive, Exchange). Provide desktop support to end users, including MS Outlook, M365 applications, network/local printers, backups, and desktop/laptop troubleshooting. Install and troubleshoot Desktop/Laptop Operating Systems and resolve hardware issues. Manage user onboarding and offboarding processes, including account setup and deactivation. Offer application support to end users on various software applications, particularly within the M365 suite. Manage data backups for all users. Qualifications: Bachelor's degree in computer science, Information Technology, or a related field. ITIL qualification is preferable but not essential. IT certifications (e.g., MCP, CompTIA A+, Network+, Security+) are desirable. Experience with ServiceNow, ManageEngine, or other ITSM tools is desirable. Strong knowledge of Active Directory, DHCP, DNS, Windows Server concepts, and Microsoft 365 (including SharePoint, Teams, OneDrive, and Exchange). Proven experience as a help desk technician or in End User Computing Domain as a customer support role (2 to 4 years of experience required). Tech-savvy with working knowledge of office automation products, databases, and remote control. Good understanding of computer systems, mobile devices, and other tech products. Ability to diagnose and resolve technical issues effectively. Proficiency in English with excellent verbal and written communication skills. Strong customer-oriented mindset and problem-solving skills. Must be willing to work in 24x7 environment, primarily during UK and US business hours
Posted 1 month ago
10.0 - 15.0 years
20 - 35 Lacs
Noida, Gurugram, Greater Noida
Hybrid
Role & responsibilities Machine Learning, Data Science, Model Customization [4+ Years] Exp with performing above on cloud services e.g AWS SageMaker and other tools AI/ Gen AI skills: [1 or 2 years] MCP, RAG pipelines, A2A, Agentic / AI Agents Framework Auto Gen, Lang graph, Lang chain, codeless workflow builders etc. Preferred candidate profile Build working POC and prototypes rapidly. Build / integrate AI driven solutions to solve the identified opportunities, challenges. Lead cross functional teams in identifying and prioritizing key business areas in which AI solutions can result benefits. Proposals to executives and business leaders on broad range of technology, strategy and standard, governance for AI. Work on functional design, process design (flow mapping), prototyping, testing, defining support model in collaboration with Engineering and business leaders. Articulate and document the solutions architecture and lessons learned for each exploration and accelerated incubation. Relevant IT Experience: - 10+ years of relevant IT experience in given technology
Posted 1 month ago
2.0 - 3.0 years
3 - 5 Lacs
Pune
Work from Office
Key duties and responsibilities Serve as the single point of contact for end User ICT requests and support issues. Respond to IT requests from all emails, portal, and telephone within the agreed targets. Log and assign all IT requests and work requests accurately in the Apex IT ticketing system. Perform troubleshooting and initial diagnostics of assigned IT tickets, including remote connection to end user devices using remote access tools. When required assign tickets to the relevant team member or external IT suppliers and liaise with the resolver until completion. Communicate clearly to users in a timely and polite manner and keep the end user informed of the progress of IT requests at all appropriate times. Follow standard operating procedures (SOPs) forincident management. Manage creation, modification, and deletion of users account management (FTP, Active Directory, file permissions) andperform clean-up projects of user profiles, files, email accounts. Supporting application such as Microsoft Lync/Skype for Business, conferencing tools such as GoToMeeting, Microsoft Outlook and email archiving tools. Highlight and report all major IT issues and risks to Service Manager in a timely manner. Research, test and implement new systems to improve efficiencies and satisfy user requests. Provide basic PC installations and configuration tasks. Provide on site support when required in Apex offices (may require travel). Other duties in support of the Service Desk, as assigned by the Service Manager, TLs. Experience and skills 2-3 years experience in a computer related support or and IT operational environment. A recognised third level qualification in a computer related discipline. One or more recognised industry certification in PC, Network and Server support (Comptia A+, Server +, Network +, MCP in Windows 7/8/10); Good written and communication skills in English. Experience with documentation and improving SOPs and other process documents. Good customer focus, and excellent time-keeping is a key requirement of the role. Good interpersonal skills, with a focus on listening and questioning skills. Good problem-solving abilities and ability to work under own initiative; Maintain adequate knowledge of operating systems and application software in use in Apex. Familiarity with or a willingness to learn the fundamental principles of ITIL Service Management. Experience with configuring and supporting any version of Windows Desktop (7, 8,10); Experience in virtual desktop environment desirable, particularly CITRIX XenDesktop/XenApp, Azure, AWS. Experience with configuring and supporting Microsoft Office 2013/2016 and/or Office 365. Good Experience in active directory, User Management. Customer support experience in Global Service Desk on call. Some basis experience with supporting physical networking is desirable but not essential. Experience with Ticket Tool, Fresh Service , Service Now (SNOW). 24/7 Work.
Posted 1 month ago
7.0 - 11.0 years
14 - 22 Lacs
Noida, Greater Noida, Delhi / NCR
Work from Office
Prompt Engineer. Are you a seasoned Pythonista with a knack for crafting perfect prompts? We're looking for a talented and experienced Prompt Engineer to join our team! In this role, you'll be instrumental in developing and refining the prompts that drive our cutting-edge AI models. You'll work closely with stakeholders, leveraging your deep understanding of Python and prompt engineering to optimize model performance and ensure clear, effective communication with our systems. Mandatory Skills- Prompt Engineering, Python What you'll bring: * 5-7 years of experience in Python development, with a strong grasp of its ecosystem and best practices. * 3-5 years of experience in Prompt Engineering , demonstrating a proven ability to design, test, and refine prompts for various AI models. * Very good knowledge of GHCP (Google Cloud's AI Platform , including Generative AI capabilities). * Excellent communication and stakeholder management skills, with the ability to translate complex technical concepts into clear, actionable insights for diverse audiences. If you're passionate about the future of AI and thrive in a collaborative environment, we encourage you to apply! Share your profile on Aarushi.Shukla@coforge.com
Posted 1 month ago
0.0 - 5.0 years
2 - 6 Lacs
Gurgaon/Gurugram
Work from Office
BPO Hiring For Technical E- Commerce Voice Process GGN 5.00 LPA Grad./UG/BE/Btech Min. 1 Yr. Exp. In International Bpo Technical Process Customer Service Exp. Must Both Side Cabs 5 DAYS Call Dipankar @ 9650094552 jobsatsmartsource@gmail.com
Posted 1 month ago
2.0 - 7.0 years
10 - 15 Lacs
Bengaluru
Remote
Attention: We are exclusively looking for top-tier C#/.NET & Angular specialists. If you are a true expert and are prepared to complete a detailed questionnaire (as described in point 1 under "How to get to know us"), please apply at : https://form.typeform.com/to/aDBuua0L Senior Full-Stack Developer (m/f) - Shape the Future of Recruiting with AI (C#/.NET & Angular) Location: Lucerne, Switzerland | Working Model: Hybrid with flexible home office options | Workload: 80-100% We are an innovative recruitment agency in Lucerne, Siwtzerland and are on the verge of redefining the recruiting industry. Instead of relying on standard solutions, we are developing our own intelligent CRM system from scratch. Our goal is to revolutionize the entire recruiting process by using state-of-the-art AI technologies and large language models (LLMs). As one of the first users of the pioneering Model Context Protocol (MCP) in the German-speaking region, you will help us build the bridge between advanced AI and the real challenges of recruitment. For this mission, we are looking for you a visionary and experienced Senior Full-Stack Developer to shape the future with us. Your Mission: From Code to the Recruiting Revolution You will play a central role in our small, agile team and take on technical responsibility for core areas of our system. Full-Stack Development of the Core System: You will further develop our internal CRM based on C#/.NET in the backend and Angular/TypeScript in the frontend . You will ensure clean code, high performance, and a scalable architecture. Development of the Central AI Infrastructure via MCP Server: You will design and build our own AI server (based on MCP technology) to flexibly connect various LLMs (OpenAI ChatGPT, Anthropic Claude, Google Gemini, etc.) and make them usable for various use cases. Implementation of Intelligent CV Parsing: You will integrate and optimize LLMs like ChatGPT to automatically create perfect and complete candidate profiles from resumes (API connection, fine-tuning, RAG, etc.). Development of AI-Powered Communication: You will build functions for the automated generation of personalized emails and chat messages (WhatsApp, SMS, RCS, Push) based on historical data, chats, and applicant data. Integration of Multi-Channel Communication: You will integrate new channels such as SMS, RCS, or WhatsApp to automate and accelerate communication with candidates and clients. Architectural Co-Responsibility: You will make important technological decisions, proactively contribute your own ideas, and independently drive projects from conception to go-live. Development and Optimization of SQL and NoSQL Databases: You will develop and improve existing SQL and NoSQL databases to ensure efficient and reliable data storage and processing in the backend. Your Profile: Technology Expert with a Spirit of Innovation Must-haves: 3-5+ Years of Experience: Proven professional experience in full-stack software development. Expert Knowledge: In C#/.NET (including ASP.NET Core, Entity Framework) and Angular/TypeScript. Database Expertise: Solid knowledge of SQL and NoSQL databases. API and MCP Expertise: Solid experience in the development and connection of web APIs (REST, JSON-RPC, WebSockets) and MCP (Model Context Protocol). Infrastructure Knowledge: Solid knowledge of Docker, instances, and MinIO storage. AI Affinity: Practical experience with AI technologies, especially in integrating LLM APIs (e.g., OpenAI, Anthropic, Google). Quality Standards: You live by the principles of clean code and write robust, high-performance code. Working Style: You work independently, in a structured and proactive manner. Quick Comprehension (Absolutely Crucial): You have a very good understanding of our business model and how a recruitment agency works. Languages: Very good command of English. Nice-to-haves: Good Python skills for data science tasks. Experience in developing HR tech or CRM systems. How to get to know us: Are you ready to shape the future of recruiting with us? Then we look forward to receiving your application! Your Application: First, please complete the questionnaire at this link in full (approx. 20 minutes): https://form.typeform.com/to/aDBuua0L Please answer honestly, as false information can be quickly discovered in practice. At the end of the questionnaire, you can upload your CV and documents, including a cover letter. Shortlisting: If you are shortlisted, we will send you a Non-Disclosure Agreement (NDA) to sign. With the NDA, you will receive project documentation that you will need to study. First Meeting (approx. 20 min. video call via Google Meets): We get to know each other, discuss the project, and answer your questions. Final Trial: After a successful first meeting, you can start immediately with a task that must be completed within 1-4 days. The finished code, along with a detailed description of your approach, will be uploaded to our repository. Upon successful completion of this task, nothing stands in the way of a contract offer. Join Us! If you're prepared to redefine the boundaries of what's possible and stand at the forefront of software development, we're waiting for your application. Submit your credentials over the questionnaire: https://form.typeform.com/to/aDBuua0L
Posted 1 month ago
5.0 - 8.0 years
8 - 10 Lacs
Gurugram
Work from Office
Role & responsibilities: Responsible for on-site and/or remote installation, implementation, maintenance, troubleshooting and/or repair of Vmware/Vcloud, Vcenter Operations, Suse Linux, SUSE Linux Clustering, Unix/Linux/windows Servers, Storage, desktops, notebooks, printers, and associated peripherals. Serves as company liaison with customer on administrative and technical matters Provide technical support and incident management service desk functions Reviews, troubleshoots and approves operational quality desktops, notebooks, printers, and associated peripherals (Ubuntu Linux, Windows 7, 10 and Mac OS) In depth Servers and Data Center day to day technical hands on experience specially Windows, VMWARE, VCLOUD, Backup Operations, System administrations. Preferred candidate profile 5-8 years of experience in Unix/Linux/Windows Servers, Storage, End user computing, Cloud, VMware, AD, DNS, DHCP, IT management tools, latest operating systems, Windows Prior team lead experience Ability to develop business relationships and communicate effectively with the user community Strong troubleshooting skills A+ Certification Understanding of the fundamentals of network and server/desktop administration, installations, upgrades, techniques, tools, materials, and equipment Knowledge of processes and resources required to perform analytical and technical tasks on PC systems. Skills VCLOUD, Linux, SUSE Linux , Unix, Ubuntu, Wintel Operating Systems & tools MCP, MCSE, CNE or Network+ certification Knowledge of a variety of Service Industry ticketing/work order generating and tracking systems v2/v3, etc.) Asset Management experience Itil v3 Foundations Certification
Posted 1 month ago
2.0 - 5.0 years
5 - 9 Lacs
Bengaluru
Work from Office
Job Title: Salesforce Marketing Cloud Specialist Experience Required: 69 Years Location: Bangalore (On-site/Hybrid as per company policy) Notice Period: Immediate Joiners Only About The Role We are seeking a Salesforce Marketing Cloud Specialist with deep, hands-on experience in Marketing Cloud Personalization (MCP) and Interaction Studio This is a critical role within our digital engagement team, focused on building scalable, secure, and data-driven customer experiences across digital channels The ideal candidate will collaborate across functions to architect robust marketing solutions that drive personalized and measurable engagement, Key Responsibilities Lead the design and documentation of end-to-end solutions across Salesforce Marketing Cloud, ensuring scalability, security, and maintainability, Deliver seamless integration between platforms such as Snowflake, Salesforce Data Cloud, Java-based CRM, and Adobe Analytics, Provide hands-on expertise in MCP and Interaction Studio for implementing and optimizing customer journeys and experiences, Conduct code reviews and enforce development best practices across internal and external teams, Collaborate with enterprise architects and solution review boards to align technical designs with strategic goals, Offer technical leadership and actionable guidance to support high-quality solution delivery, Good to Have Skills Customer Data Platform (CDP) / Salesforce Data Cloud: Understanding of features, data modeling, and best practices, Mobile & Web Studio: Experience in configuring, optimizing, and managing mobile and web-based marketing campaigns, Java Integration: Familiarity with Java-based systems, especially beneficial due to integration with a custom-built CRM, Qualifications Bachelors or Masters degree in Computer Science, Information Systems, or a related field, 69 years of experience in digital marketing technology with at least 3+ years in Salesforce Marketing Cloud, Strong understanding of marketing technologies, personalization strategies, and omnichannel engagement,
Posted 1 month ago
1.0 - 3.0 years
4 - 9 Lacs
Hyderabad
Work from Office
We are seeking a passionate and driven Generative AI Engineer to design, develop, and deploy innovative AI applications using Large Language Models (LLMs). The ideal candidate will have hands-on experience with prompt engineering, Python programming, and foundational knowledge of AI orchestration frameworks like LangChain and LangGraph. Experience with the Model Context Protocol (MCP) is a significant advantage. You will work closely with senior AI engineers and cross-functional teams to bring cutting-edge generative AI solutions to life Role & responsibilities Generative AI Application Development: Design, build, and deploy AI applications leveraging LLMs for various use cases such as RAG (Retrieval-Augmented Generation) based chatbots, intelligent agents, content generation, and more. Prompt Engineering: Develop, test, and optimize advanced prompt engineering techniques (e.g., few-shot, Chain-of-Thought, ReAct) to enhance LLM performance, accuracy, and user experience. LLM Orchestration with LangChain & LangGraph: Utilize LangChain and LangGraph to build robust, stateful, and multi-agent AI systems, managing complex conversational flows and integrating external tools and data sources. Python Development: Write clean, efficient, and well-documented Python code for AI model integration, data preprocessing, API development, and general application logic. Model Context Protocol (MCP): Implement and leverage MCP for seamless interaction between LLMs and external systems, ensuring efficient context management and secure communication (if applicable to project needs). Model Evaluation & Testing: Assist in evaluating the performance of generative AI models, defining relevant metrics, and conducting rigorous testing to ensure reliability and effectiveness. Collaboration: Work collaboratively with data scientists, machine learning engineers, product managers, and other stakeholders to translate business requirements into technical solutions. Research & Innovation: Stay updated with the latest advancements in generative AI, LLMs, and related frameworks, and actively experiment with new approaches to improve existing solutions. Deployment & MLOps (Basic): Contribute to the deployment of AI models and understand basic MLOps practices for model versioning, monitoring, and continuous improvement. . Required Qualifications: Bachelor's or Master's degree in Computer Science, Engineering, Data Science, Artificial Intelligence, or a related quantitative field. 1-3 years of hands-on experience in machine learning, software development, or data science, with exposure to AI/ML projects. Strong proficiency in Python programming and familiarity with relevant libraries (e.g., NumPy, Pandas). Proven experience with LangChain for building LLM-powered applications and chaining together various components. Familiarity with LangGraph for orchestrating complex, stateful multi-agent workflows. Hands-on experience with prompt engineering and optimizing prompts for LLMs. Understanding of Large Language Models (LLMs) and their underlying concepts. Experience or strong understanding of Model Context Protocol (MCP) for connecting LLMs with external tools and data sources. Excellent problem-solving skills and a proactive approach to challenges. Strong communication and interpersonal skills, with the ability to articulate technical concepts clearly.) Preferred Skills : Experience with cloud platforms (Azure, AWS, GCP) for deploying AI/ML solutions. Microsoft Certified: Azure AI Engineer Associate (AI-102) or similar AI/ML certification. Familiarity with vector databases (e.g., Pinecone, Chroma, FAISS). Experience with deep learning frameworks such as TensorFlow or PyTorch. Knowledge of Natural Language Processing (NLP) techniques beyond LLMs. Experience in building conversational AI systems or chatbots
Posted 1 month ago
6.0 - 11.0 years
10 - 16 Lacs
Pune
Remote
What You'll Do We are looking for experienced Machine Learning Engineers with a background in software development and a deep enthusiasm for solving complex problems. You will lead a dynamic team dedicated to designing and implementing a large language model framework to power diverse applications across Avalara. Your responsibilities will span the entire development lifecycle, including conceptualization, prototyping and delivery of the LLM platform features. You will build core agent infrastructureA2A orchestration and MCP-driven tool discoveryso teams can launch secure, scalable agent workflows. You will be reporting to Senior Manager, Machine Learning What Your Responsibilities Will Be We are looking for engineers who can think quick and have a background in implementation. Your responsibilities will include: Build on top of the foundational framework for supporting Large Language Model Applications at Avalara Experience with LLMs - like GPT, Claude, LLama and other Bedrock models Leverage best practices in software development, including Continuous Integration/Continuous Deployment (CI/CD) along with appropriate functional and unit testing in place. Promote innovation by researching and applying the latest technologies and methodologies in machine learning and software development. Write, review, and maintain high-quality code that meets industry standards, contributing to the project's. Lead code review sessions, ensuring good code quality and documentation. Mentor junior engineers, encouraging a culture of collaboration Proficiency in developing and debugging software with a preference for Python, though familiarity with additional programming languages is valued and encouraged. What You'll Need to be Successful 6+ years of experience building Machine Learning models and deploying them in production environments as part of creating solutions to complex customer problems. Proficiency working in cloud computing environments (AWS, Azure, GCP), Machine Learning frameworks, and software development best practices. Experience working with technological innovations in AI & ML(esp. GenAI) and apply them. Experience with design patterns and data structures. Good analytical, design and debugging skills. Technologies you will work with: Python, LLMs, Agents, A2A, MCP, MLFlow, Docker, Kubernetes, Terraform, AWS, GitLab, Postgres, Prometheus, and Grafana
Posted 1 month ago
2.0 - 6.0 years
15 - 17 Lacs
Tirodi, Mumbai
Work from Office
What You ll Do (aka Your Design Superpowers) Be the design lead on big product moves from fuzzy idea to final pixel Mix UX strategy + UI magic + user empathy = experiences that actually matter Use AI tools (Figma MCP, Claude, ChatGPT, Lovable, v0 you name it) to speed up the boring stuff and boost the creative stuff Build intuitive flows, snappy wireframes, and prototypes so smooth they practically flirt Help evolve our design system into something that sings across web + mobile Partner up with PMs, engineers, analysts, and other design nerds to bring ideas to life Run usability tests, collect feedback like it s gold, and iterate like a boss Add to our design culture with feedback, ideas, memes, and mentorship What You Bring (Besides a Sharp Eye Good Vibes) 4+ years designing for consumer-facing apps/web platforms A killer portfolio that shows you care about humans AND visuals Figma wizardry + some chops in Illustrator, After Effects (bonus: Blender or any 3D magic) You re AI-curious already playing with tools like Figma MCP, ChatGPT, Claude, Lovable, etc. Can talk design in a way that makes sense (to devs, PMs, your mom, anyone) Bonus points if you love motion, micro-interactions , or telling stories through visuals Growth mindsetAlways learningInto feedbackYes please Extra Cool If You... Have built for social, community, or matchmaking apps Obsess over clean, consistent design systems Think deeply about cultural relevance , especially for Indian and global audiences Why This Isn t Just Another Design Gig You ll help shape how millions of people fall in love . That s not hyperbole. That s Monday. You ll work at the sweet spot of tech, design, AI, and real human emotion . You ll ship fast, learn a lot, and laugh plenty. Sound funIt is. Let s Make Magic Together If you ve got the talent, taste, and a soft spot for love stories Apply now. Your next great design chapter (and maybe your own Shaadi story ) starts here.
Posted 1 month ago
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