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0.0 - 5.0 years
2 - 5 Lacs
Faridabad, Gurugram, Delhi / NCR
Work from Office
TOP MNC at GURGAON is hiring FRESHERS & EXPERIENCED Candidates for INTERNATIONAL VOICE & CHAT PROCESSES. No of Positions: 280 Salary: 16K to 33K in hand + Incentives + Both side cabs & Other allowances (May vary depends on Current/ previous salary) Experience : Freshers and customer support experienced candidates can apply. Qualification: Graduates & Undergraduates Should have excellent communication skills Should be okay for Evening/Night Shifts ( Cabs available) Please contact immediately for more details Senior HR Monika - 9540632102 ( Call & WhatsApp your basic details/Resume) Email: touch.hr28@gmail.com NO CHARGES TOUCH CONSULTANTS
Posted 1 month ago
0.0 - 4.0 years
3 - 4 Lacs
Hyderabad, Ranchi, Chennai
Work from Office
Hi We are looking forward to hire Customer/Technical Support Associates for Teleperformance Jaipur. Please go through the JD and Apply. We shall call back the relevant profiles. A Technical Support Associate job description typically focuses on providing technical assistance to customers, troubleshooting issues, and ensuring customer satisfaction . They handle customer inquiries, diagnose problems, and offer solutions via phone, email, or in-person. The role involves a blend of technical skills and customer service abilities, including communication, problem-solving, and the ability to learn new technologies. Here's a more detailed breakdown of common responsibilities and skills Responsibilities: Customer Support: Answering customer inquiries and providing technical assistance via various channels (phone, email, chat, etc.). Troubleshooting: Diagnosing and resolving technical issues related to software, hardware, or network problems. Problem-Solving: Identifying the root cause of problems and implementing solutions. Documentation: Keeping records of customer interactions, issues, and solutions. Escalation: Knowing when to escalate complex issues to more experienced technicians or managers. Customer Satisfaction: Ensuring customers are satisfied with the level of support provided. Software/Hardware Knowledge: Possessing a solid understanding of computer systems, software, and hardware. Communication Skills: Communicating technical information clearly and concisely to customers, both verbally and in writing. Teamwork: Collaborating with other support team members and internal departments. Learning and Adaptation: Staying up-to-date with new technologies and adapting to changing customer needs. Skills: Technical Skills: Proficiency in computer systems, software, and hardware. Customer Service Skills: Empathy, patience, and the ability to communicate effectively with customers. Problem-Solving Skills: Analyzing problems, identifying solutions, and documenting the process. Communication Skills: Clear and concise communication, both written and verbal. Technical Documentation: Ability to create and maintain technical documentation. Software/Hardware Installation and Configuration: Experience installing and configuring software and hardware. Time Management and Prioritization: Ability to manage multiple tasks and prioritize work effectively. Analytical Skills: Ability to analyze technical problems and identify root causes. Teamwork and Collaboration: Ability to work effectively with team members and internal departments.
Posted 1 month ago
0.0 - 4.0 years
3 - 4 Lacs
Kolkata, Jaipur, Howrah
Work from Office
Hi We are looking forward to hire Customer/Technical Support Associates for Teleperformance Jaipur/Gurgaon. Please go through the JD and Apply. We shall call back the relevant profiles. A Technical Support Associate job description typically focuses on providing technical assistance to customers, troubleshooting issues, and ensuring customer satisfaction . They handle customer inquiries, diagnose problems, and offer solutions via phone, email, or in-person. The role involves a blend of technical skills and customer service abilities, including communication, problem-solving, and the ability to learn new technologies. Here's a more detailed breakdown of common responsibilities and skills Responsibilities: Customer Support: Answering customer inquiries and providing technical assistance via various channels (phone, email, chat, etc.). Troubleshooting: Diagnosing and resolving technical issues related to software, hardware, or network problems. Problem-Solving: Identifying the root cause of problems and implementing solutions. Documentation: Keeping records of customer interactions, issues, and solutions. Escalation: Knowing when to escalate complex issues to more experienced technicians or managers. Customer Satisfaction: Ensuring customers are satisfied with the level of support provided. Software/Hardware Knowledge: Possessing a solid understanding of computer systems, software, and hardware. Communication Skills: Communicating technical information clearly and concisely to customers, both verbally and in writing. Teamwork: Collaborating with other support team members and internal departments. Learning and Adaptation: Staying up-to-date with new technologies and adapting to changing customer needs. Skills: Technical Skills: Proficiency in computer systems, software, and hardware. Customer Service Skills: Empathy, patience, and the ability to communicate effectively with customers. Problem-Solving Skills: Analyzing problems, identifying solutions, and documenting the process. Communication Skills: Clear and concise communication, both written and verbal. Technical Documentation: Ability to create and maintain technical documentation. Software/Hardware Installation and Configuration: Experience installing and configuring software and hardware. Time Management and Prioritization: Ability to manage multiple tasks and prioritize work effectively. Analytical Skills: Ability to analyze technical problems and identify root causes. Teamwork and Collaboration: Ability to work effectively with team members and internal departments.
Posted 1 month ago
0.0 - 3.0 years
3 - 4 Lacs
Prayagraj, Varanasi, Lucknow
Work from Office
Hi We are looking forward to hire Customer/Technical Support Associates for Teleperformance Jaipur. Please go through the JD and Apply. We shall call back the relevant profiles. A Technical Support Associate job description typically focuses on providing technical assistance to customers, troubleshooting issues, and ensuring customer satisfaction . They handle customer inquiries, diagnose problems, and offer solutions via phone, email, or in-person. The role involves a blend of technical skills and customer service abilities, including communication, problem-solving, and the ability to learn new technologies. Here's a more detailed breakdown of common responsibilities and skills Responsibilities: Customer Support: Answering customer inquiries and providing technical assistance via various channels (phone, email, chat, etc.). Troubleshooting: Diagnosing and resolving technical issues related to software, hardware, or network problems. Problem-Solving: Identifying the root cause of problems and implementing solutions. Documentation: Keeping records of customer interactions, issues, and solutions. Escalation: Knowing when to escalate complex issues to more experienced technicians or managers. Customer Satisfaction: Ensuring customers are satisfied with the level of support provided. Software/Hardware Knowledge: Possessing a solid understanding of computer systems, software, and hardware. Communication Skills: Communicating technical information clearly and concisely to customers, both verbally and in writing. Teamwork: Collaborating with other support team members and internal departments. Learning and Adaptation: Staying up-to-date with new technologies and adapting to changing customer needs. Skills: Technical Skills: Proficiency in computer systems, software, and hardware. Customer Service Skills: Empathy, patience, and the ability to communicate effectively with customers. Problem-Solving Skills: Analyzing problems, identifying solutions, and documenting the process. Communication Skills: Clear and concise communication, both written and verbal. Technical Documentation: Ability to create and maintain technical documentation. Software/Hardware Installation and Configuration: Experience installing and configuring software and hardware. Time Management and Prioritization: Ability to manage multiple tasks and prioritize work effectively. Analytical Skills: Ability to analyze technical problems and identify root causes. Teamwork and Collaboration: Ability to work effectively with team members and internal departments.
Posted 1 month ago
0.0 - 4.0 years
3 - 4 Lacs
Varanasi, Kanpur, Agra
Work from Office
Hi We are looking forward to hire Customer/Technical Support Associates for Teleperformance Jaipur/Gurgaon. Please go through the JD and Apply. We shall call back the relevant profiles. A Technical Support Associate job description typically focuses on providing technical assistance to customers, troubleshooting issues, and ensuring customer satisfaction . They handle customer inquiries, diagnose problems, and offer solutions via phone, email, or in-person. The role involves a blend of technical skills and customer service abilities, including communication, problem-solving, and the ability to learn new technologies. Here's a more detailed breakdown of common responsibilities and skills Responsibilities: Customer Support: Answering customer inquiries and providing technical assistance via various channels (phone, email, chat, etc.). Troubleshooting: Diagnosing and resolving technical issues related to software, hardware, or network problems. Problem-Solving: Identifying the root cause of problems and implementing solutions. Documentation: Keeping records of customer interactions, issues, and solutions. Escalation: Knowing when to escalate complex issues to more experienced technicians or managers. Customer Satisfaction: Ensuring customers are satisfied with the level of support provided. Software/Hardware Knowledge: Possessing a solid understanding of computer systems, software, and hardware. Communication Skills: Communicating technical information clearly and concisely to customers, both verbally and in writing. Teamwork: Collaborating with other support team members and internal departments. Learning and Adaptation: Staying up-to-date with new technologies and adapting to changing customer needs. Skills: Technical Skills: Proficiency in computer systems, software, and hardware. Customer Service Skills: Empathy, patience, and the ability to communicate effectively with customers. Problem-Solving Skills: Analyzing problems, identifying solutions, and documenting the process. Communication Skills: Clear and concise communication, both written and verbal. Technical Documentation: Ability to create and maintain technical documentation. Software/Hardware Installation and Configuration: Experience installing and configuring software and hardware. Time Management and Prioritization: Ability to manage multiple tasks and prioritize work effectively. Analytical Skills: Ability to analyze technical problems and identify root causes. Teamwork and Collaboration: Ability to work effectively with team members and internal departments.
Posted 1 month ago
0.0 - 1.0 years
0 Lacs
Salem
Remote
Hi, We are looking to Hire HR Interns for our organization. Pleae Apply Through Naukri, We Shall Call Back the Relevant Profiles. Job Description 1: Female Freshers only 2: Intern would be required to work 5 days a week 3: Intern would need to source profiles from LinkedIN and share the daily tracker with the lead 4: Interns would also be required to call on the data provided to them and share leads 5 : Interns would bd required to perform work role of a recruiter 6: The interns would be designated as Human Resource Interns 7: Laptop and WiFi is a Must 8: Interns would be given Certificate of Completion 9: Duration would be 2 Months 10: Interns would also be required to recruit more interns 11: It would an unpaid Internship. We are looking to hire candidates who have sole interest in learning recruitments.
Posted 1 month ago
0.0 - 1.0 years
0 Lacs
Hyderabad
Remote
Hi, We are looking to Hire HR Interns for our organization. Pleae Apply Through Naukri, We Shall Call Back the Relevant Profiles. Job Description 1: Female Freshers only 2: Intern would be required to work 5 days a week 3: Intern would need to source profiles from LinkedIN and share the daily tracker with the lead 4: Interns would also be required to call on the data provided to them and share leads 5 : Interns would bd required to perform work role of a recruiter 6: The interns would be designated as Human Resource Interns 7: Laptop and WiFi is a Must 8: Interns would be given Certificate of Completion 9: Duration would be 2 Months 10: Interns would also be required to recruit more interns 11: It would an unpaid Internship. We are looking to hire candidates who have sole interest in learning recruitments.
Posted 1 month ago
0.0 - 1.0 years
0 Lacs
Chennai
Remote
Hi, We are looking to Hire HR Interns for our organization. Pleae Apply Through Naukri, We Shall Call Back the Relevant Profiles. Job Description 1: Female Freshers only 2: Intern would be required to work 5 days a week 3: Intern would need to source profiles from LinkedIN and share the daily tracker with the lead 4: Interns would also be required to call on the data provided to them and share leads 5 : Interns would bd required to perform work role of a recruiter 6: The interns would be designated as Human Resource Interns 7: Laptop and WiFi is a Must 8: Interns would be given Certificate of Completion 9: Duration would be 2 Months 10: Interns would also be required to recruit more interns 11: It would an unpaid Internship. We are looking to hire candidates who have sole interest in learning recruitments.
Posted 1 month ago
0.0 - 1.0 years
0 Lacs
Visakhapatnam
Remote
Hi, We are looking to Hire HR Interns for our organization. Pleae Apply Through Naukri, We Shall Call Back the Relevant Profiles. Job Description 1: Female Freshers only 2: Intern would be required to work 5 days a week 10 am to 4 pm 3: Intern would need to source profiles from LinkedIN and share the daily tracker with the lead 4: Interns would also be required to call on the data provided to them and share leads 5 : Interns would bd required to perform work role of a recruiter 6: The interns would be designated as Human Resource Interns 7: Laptop and WiFi is a Must 8: Interns would be given Certificate of Completion 9: Duration would be 2 Months 10: Interns would also be required to recruit more interns 11: It would an unpaid Internship. We are looking to hire candidates who have sole interest in learning recruitments.
Posted 1 month ago
0.0 - 1.0 years
0 Lacs
Kota
Remote
Hi, We are looking to Hire HR Interns for our organization. Pleae Apply Through Naukri, We Shall Call Back the Relevant Profiles. Job Description 1: Female Freshers only 2: Intern would be required to work 5 days a week 3: Intern would need to source profiles from LinkedIN and share the daily tracker with the lead 4: Interns would also be required to call on the data provided to them and share leads 5 : Interns would bd required to perform work role of a recruiter 6: The interns would be designated as Human Resource Interns 7: Laptop and WiFi is a Must 8: Interns would be given Certificate of Completion 9: Duration would be 2 Months 10: Interns would also be required to recruit more interns 11: It would an unpaid Internship. We are looking to hire candidates who have sole interest in learning recruitments.
Posted 1 month ago
0.0 - 1.0 years
0 Lacs
Ahmedabad
Remote
Hi, We are looking to Hire HR Interns for our organization. Pleae Apply Through Naukri, We Shall Call Back the Relevant Profiles. Job Description 1: Female Freshers only 2: Intern would be required to work 5 days a week 10 am to 4 pm 3: Intern would need to source profiles from LinkedIN and share the daily tracker with the lead 4: Interns would also be required to call on the data provided to them and share leads 5 : Interns would bd required to perform work role of a recruiter 6: The interns would be designated as Human Resource Interns 7: Laptop and WiFi is a Must 8: Interns would be given Certificate of Completion 9: Duration would be 2 Months 10: Interns would also be required to recruit more interns 11: It would an unpaid Internship. We are looking to hire candidates who have sole interest in learning recruitments.
Posted 1 month ago
0.0 - 1.0 years
0 Lacs
Ajmer
Remote
Hi, We are looking to Hire HR Interns for our organization. Pleae Apply Through Naukri, We Shall Call Back the Relevant Profiles. Job Description 1: Female Freshers only 2: Intern would be required to work 5 days a week 10 am to 4 pm 3: Intern would need to source profiles from LinkedIN and share the daily tracker with the lead 4: Interns would also be required to call on the data provided to them and share leads 5 : Interns would bd required to perform work role of a recruiter 6: The interns would be designated as Human Resource Interns 7: Laptop and WiFi is a Must 8: Interns would be given Certificate of Completion 9: Duration would be 2 Months 10: Interns would also be required to recruit more interns 11: It would an unpaid Internship. We are looking to hire candidates who have sole interest in learning recruitments.
Posted 1 month ago
0.0 - 1.0 years
0 Lacs
Mysuru
Remote
Hi, We are looking to Hire HR Interns for our organization. Pleae Apply Through Naukri, We Shall Call Back the Relevant Profiles. Job Description 1: Female Freshers only 2: Intern would be required to work 5 days a week 10 am to 4 pm 3: Intern would need to source profiles from LinkedIN and share the daily tracker with the lead 4: Interns would also be required to call on the data provided to them and share leads 5 : Interns would bd required to perform work role of a recruiter 6: The interns would be designated as Human Resource Interns 7: Laptop and WiFi is a Must 8: Interns would be given Certificate of Completion 9: Duration would be 2 Months 10: Interns would also be required to recruit more interns 11: It would an unpaid Internship. We are looking to hire candidates who have sole interest in learning recruitments.
Posted 1 month ago
0.0 - 1.0 years
0 Lacs
Pune
Remote
Hi, We are looking to Hire HR Interns for our organization. Pleae Apply Through Naukri, We Shall Call Back the Relevant Profiles. Job Description 1: Female Freshers only 2: Intern would be required to work 5 days a week 10 am to 4 pm 3: Intern would need to source profiles from LinkedIN and share the daily tracker with the lead 4: Interns would also be required to call on the data provided to them and share leads 5 : Interns would bd required to perform work role of a recruiter 6: The interns would be designated as Human Resource Interns 7: Laptop and WiFi is a Must 8: Interns would be given Certificate of Completion 9: Duration would be 2 Months 10: Interns would also be required to recruit more interns 11: It would an unpaid Internship. We are looking to hire candidates who have sole interest in learning recruitments.
Posted 1 month ago
0.0 years
3 - 6 Lacs
Bengaluru
Work from Office
We are hiring for a dynamic, on-the-move role that involves client coordination and location visits Immediate joiners preferred. Only candidates currently based in Bangalore will be considered. JOB PROFILE - BUSINESS ASSOCIATE CONTACT HR - 9108526358
Posted 1 month ago
0.0 - 1.0 years
1 - 2 Lacs
Noida
Work from Office
An " Office Coordinator cum HR" role combines administrative tasks with human resources responsibilities . The individual would handle office tasks, including coordinating meetings, managing office supplies, and supporting day-to-day operations, while also assisting with HR functions like recruitment, onboarding, and employee relations. Salary : 13000 During Probation First 2 Months Post Probation : 16000 Office Timings : 11 am to 8.30 PM Interview Mode : Virtual Imemdiate Joiners Only Call : Sneha 91294 87478 Responsibilities typically include: Office Coordination: Handling incoming and outgoing communication, both internal and external. Providing administrative support to management and staff. HR Support: Assisting with recruitment, including posting job openings, screening resumes, and coordinating interviews. Onboarding new employees, including providing necessary paperwork and training. Maintaining employee records and ensuring compliance with HR policies and regulations. Assisting with employee relations matters.
Posted 1 month ago
0.0 - 5.0 years
1 - 2 Lacs
Hyderabad/Secunderabad, Chennai, Bangalore/Bengaluru
Work from Office
Designation: Home Loan Officer (Sales) at HDFC Sales. Job location:- Bangalore, Hyderabad, Chennai. Department : Home Loan ( Sales) Qualification:- Any Graduation / Post-graduation. Experience: 0 to 1 Years CTC: - 1.80 lpa to 2.50 lpa + Huge Incentive ( Upto 50000 ) Roles & Responsibilities:- Area/ Lane /Geography Mapping: Responsible for lane to lane/ Area mapping of Area/ Geography at regular intervals with the help of supervisor. Identify new sources in the allocated Area/ Geography and inform the progress to reporting manager during team huddle. Source Relationship Management: Responsible for managing the relationship with all sources assigned and identified by him in his geography/area. Maintain Reports: Responsible for maintaining reports related to sales and all his activities in the prescribed format. Should maintain diary on daily basis in the prescribed format of activities. Channel Partner Recruitment: Responsible for identifying the need for appointment of a channel partner Team Huddle: Responsible for attending team huddle on a daily basis as per the set process. Customer Relationship Management: Responsible for enhancing the customer experience by developing and maintaining relationship with customers. Completion of File: Responsible for submission of complete application form, documentations and information. Desired candidate profile: Must be a graduate from any stream Should have minimum 6 months of experience in sales Candidates with prior experience in BFSI will have an added advantage Open to travel Must have good communication skills For further Details, contact- aykacommunication28@gmail.com Note: Candidates should be flexible with field work. Contact HR. 8105002838 (Call or WhatsApp)
Posted 1 month ago
4.0 - 9.0 years
2 - 5 Lacs
Patna
Work from Office
Roles and Responsibilities Day to day Data Entries. MIS report Preparation(Monthly & Weekly). Must be responsible for reporting to HO. Cash Handling with Bank. Stock Maintain. Computerized Accounting Entries. GST, TDS, Reconciliation, Tally etc Compliance Desired Candidate Profile Candidate must have knowledge of Taxes. Good Command over MS Office( Word,Excel). Good Communication. Knowledge of Tally will be preferred. Flexible for Timing Open to work for any location in PAN India Comfortable in Travelling Interested candidates may contact on 8875020459 with below mentioned details Total Experience Current City Home Town Current Salary Expected Salary Notice Period Aarchi Singh HR. DEPT MOB:-8875022129
Posted 1 month ago
0.0 - 1.0 years
2 - 3 Lacs
Noida, New Delhi, Gurugram
Work from Office
Hiring for Leading ITES Company In Gurgaon for Customer Support Key Highlights: 1: Graduate/UG freshers 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Inderpreet @ 9026440584, Ritika @ 8299619074, Qasim @ 8056419536, Neha @ 8789203027, Natasha @ 9674312846 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.
Posted 1 month ago
0.0 - 1.0 years
2 - 3 Lacs
Gurugram
Work from Office
Hiring for Leading ITES Company In Noida/Gurgaon for Customer Support Key Highlights: 1: Graduate/UG freshers 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Inderpreet @ 9026440584, Ritika @ 8299619074, Qasim @ 8056419536, Neha @ 8789203027, Natasha @ 9674312846 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.
Posted 1 month ago
0.0 - 1.0 years
2 - 3 Lacs
Noida, New Delhi, Gurugram
Work from Office
Hiring for Leading ITES Company In Noida/Gurgaon for Customer Support Key Highlights: 1: Graduate/UG Fresher 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Inderpreet @ 9026440584, Ritika @ 8299619074, Qasim @ 8056419536, Neha @ 8789203027, Natasha @ 9674312846 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.
Posted 1 month ago
0.0 - 1.0 years
2 - 3 Lacs
Noida, New Delhi, Gurugram
Work from Office
Hiring for Leading ITES Company In Gurgaon for Customer Support Key Highlights: 1: Graduate/UG Fresher, Females 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: Day Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Inderpreet @ 9026440584, Ritika @ 8299619074, Qasim @ 8056419536, Neha @ 8789203027, Natasha @ 9674312846 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.
Posted 1 month ago
0.0 - 1.0 years
3 - 3 Lacs
Noida, New Delhi, Gurugram
Work from Office
Hiring for Leading ITES Company In Noida/Gurgaon for Customer Support Key Highlights: 1: Graduate Fresher 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Inderpreet @ 9026440584, Ritika @ 8299619074, Qasim @ 8056419536, Neha @ 8789203027, Natasha @ 9674312846 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.
Posted 1 month ago
0.0 - 3.0 years
1 - 3 Lacs
Navi Mumbai, Mumbai (All Areas)
Work from Office
Roles & Responsibilities The Analyst will work on back-office and middle-office processes for financial institutions, handling various stages of the client/product lifecycle across KYC, reference data management, legal docs, loans, portfolio reconciliation, document capture, system reconciliation, pre and post settlements, brokerage functions, drafting, trade support, corporate actions, tax operations, and more. Responsibilities also include data capture, cataloging, data processing, system inputs and updates, reconciliations, settlements, and fund transfers. The role involves preparing reports using MS Excel and may require external interaction with agents/counterparties/clients to resolve process-related queries and discrepancies via phone or email.Key responsibilities include: Identifying and escalating risks, promptly reporting outstanding issues to clients. Performing various trade support activities across the Trade Lifecycle, such as Trade Confirmation matching, Trade Pre-Settlements support, Front office to back-office reconciliation of trade positions, report generation, and settlements of cash flows from trading events (e.g., Interest or Premium). Handling operations of Syndicated Loans and Corporate action setup and operations. Managing other capital market operational tasks beyond Trade Lifecycle support, including Reference Data support and Regulatory reporting (Swaps Data Repository, SDR, Know Your Customer (KYC), various front-office and back-office reconciliations). Learning and mastering various financial products, including Equity Securities and Derivatives, Interest Rates Swaps, FX Spot, Options, Futures, Credit Derivatives Swaps, Commodities Derivatives, and Fixed Income products (e.g., Corporate and Treasury Bonds). Qualification and Skills: Bachelors Degree (B.Com, BBA, BBM) / Masters Degree (M.Com, MBA, PGDM). 0 to 2 years of experience in investment banking operations involving projects, people, process, and client management. Basic knowledge of finance, trade lifecycle, investment banking, and derivatives. Strong logical and quantitative abilities to derive insights from data. Excellent time management skills and ability to resolve issues promptly. Proficiency in planning, organizing, and time management.
Posted 1 month ago
0.0 - 1.0 years
2 - 2 Lacs
Chennai
Work from Office
Dear Candidate, Please find below details for AR freshers (Any degree other than MBA) Note: Interested candidates for further details reach out on Call/ Whats app to below HR Contact HR : Vijey Mathavan (8072437821) vijey.mathavan@omegahms.com Roles and Responsibilities Call Payer (Insurance) to resolve claims (denial/non-denial) after review from PMS, internal system & process toward resolution (Payment, Adjustment & self-pay). Identify potential process improvements, trends, issues and escalate to Supervisor through calling. Follow the Workflow documentation like SOPs Update tracker, Issue Log and Trend logs. Be part of all the training session to gain knowledge towards RCM. Resolve complex patient account issues requiring investigation of system timeline comments, payer reimbursements and account transactions Identify the accounts which does not require calling and can be fixed by Analyst to resolve Logical thinking to identify the trends, resolve accounts for an error free account Identify payer issues and leads special projects to aggregate claim data for payer reprocessing and escalate complex payer issues to the lead billing specialist as necessary Roles and Responsibilities Call Payer (Insurance) to resolve claims (denial/non-denial) after review from PMS, internal system & process toward resolution (Payment, Adjustment & self-pay). Identify potential process improvements, trends, issues and escalate to Supervisor through calling. Follow the Workflow documentation like SOPs Update tracker, Issue Log and Trend logs. Be part of all the training session to gain knowledge towards RCM. Resolve complex patient account issues requiring investigation of system timeline comments, payer reimbursements and account transactions Identify the accounts which does not require calling and can be fixed by Analyst to resolve Logical thinking to identify the trends, resolve accounts for an error free account Identify payer issues and leads special projects to aggregate claim data for payer reprocessing and escalate complex payer issues to the lead billing specialist as necessary Desired Candidate Profile Minimum 1 Yr Call Center Experience Graduates or Under Graduates Good communication skills Perks and Benefits Quarterly Incentives 5 days a week All US holidays along with Indian Holidays Very lucrative employee referral policy Desired Candidate Profile. Regards, Vijey HR 8072437821
Posted 1 month ago
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