2612 Matrix Jobs - Page 15

Role and Responsibilities (Including, but not limited to) Act as a single point of contact for all modes of support such as phone calls, chat, web portal and emails from customers regarding their IT issues and queries Basic and intermediate level of understanding related to Incident, Service Requests, Work Orders, Major Incidents, Change Request, Knowledge Articles, Knowledge Base, Problem Management, Problem Record and Priority/Severity types response/resolution timelines, CMDB, CIs etc. Basic Active Directory knowledge. Creating user accounts, reset passwords, create groups etc. 1st and 2nd line support - troubleshooting of IT problems (in-house software to hardware, such as Laptops, PCs a...

Summary of Responsibilities Effectively communicate in a clear and professional manner at all times. Provides/ expedites prompt and efficient service to Amazon customers/ delivery partners. Effectively manage sensitive cases by reporting up the escalation matrix Demonstrate excellent time-management skills. Maintains or exceeds targeted performance metrics. Actively seek solutions through logical reasoning and identify trends to suggest process improvements Qualitative Requirements Graduation in any specialization from a recognized university. Excellent communication skills (written and verbal). Ability to communicate correctly and clearly with all customers Good comprehension skills ability...

The HTS Analyst is responsible for ensuring accurate Harmonized Tariff Schedule (HTS) classifications for imported and exported goods in compliance with global customs regulations. This role will primarily focus on HTS determinations but may also support broader trade compliance activities, including export controls, country of origin determinations, and regulatory audits. The ideal candidate will combine technical expertise in engineering/manufacturing with a strong understanding of customs rules and the General Rules of Interpretation (GRI). Key Responsibilities and Outcomes: HTS Classification: Perform detailed analysis of product specifications, technical drawings, and bills of materials...

We are looking for a highly motivated and experienced Senior Sales Engineer to join our team in Ahmedabad. The ideal candidate will have 5-7 years of experience in sales engineering, preferably in the material handling or conveyor system industry. Roles and Responsibility Develop and execute sales strategies to achieve business objectives. Build and maintain strong relationships with customers and stakeholders. Conduct market research and analyze industry trends. Provide technical support and solutions to customers. Collaborate with cross-functional teams to drive sales growth. Identify and pursue new business opportunities. Disclaimer: This job description has been sourced from a public dom...

As a Product Owner, AVP at DB Global Technology, Pune, you will play a crucial role in driving change in the Non-Financial Risk space. Your primary responsibilities will include analyzing Front-To-Back business and functional requirements, data analysis, writing business requirement documents, functional specifications, and coordinating UAT. You will also be expected to understand Operational and non-Financial Risk in the investment banking domain, analyze workflows and data, suggest solutions to mitigate risks, improve efficiency, and recommend automated solutions. Additionally, you will act as the primary contact for business divisions and technology solution providers for solution identif...

As a skilled CAD Designer with a strong background in jewelry design, your role will involve developing detailed 3D CAD models for fine jewelry, ensuring accuracy and manufacturability. You will collaborate with design and production teams to convert design concepts into workable CAD drawings. Additionally, you will modify and improve existing designs as per client or production requirements and ensure that CAD files are optimized for CAM and 3D printing processes. It is essential to stay updated with the latest jewelry design trends, CAD techniques, and tools. Key Responsibilities: - Develop detailed 3D CAD models for fine jewelry, ensuring accuracy and manufacturability. - Collaborate with...

Monitors, analyzes and manages resolution of service delivery issues to ensure achievement of contracted service levels and post-processing of service requests. Serves as a single point of contact for customers in terms of issue resolution and escalations. Engages with internal service, product, sales and other teams to ensure an integrated and coordinated approach to issue analysis and resolution. Required Qualifications Education or equivalent work experience required. Minimum of 0-2 years of relevant experience or equivalent combination of education and experience in Call Management. Good business English skills (Written and spoken). Provides region-specific Incident Resolution Management...

ZEISS in India ZEISS in India is headquartered in Bengaluru and present in the fields of Industrial Quality Solutions, Research Microscopy Solutions, Medical Technology, Vision Care and Sports & Cine Optics. ZEISS India has 3 production facilities, R&D center, Global IT services and about 40 Sales & Service offices in almost all Tier I and Tier II cities in India. With 2200+ employees and continued investments over 25 years in India, ZEISS success story in India is continuing at a rapid pace. Further information at ZEISS India . Consumable sale is one of the key growth drivers for MED India hence sales associate is a key position for driving these consumable sales. This position plays vital ...

1. Quality Management System Formulate and implement Varroc Quality Management System and facilitate continuous internal process and system improvement Monitor review activities to sustain certification requirements of the customers, including self-audits and audits by customers. Facilitate certification by external third-party agencies such as International Automotive Task Force (IATF) through yearly plant surveillance audits Coordinate observations from all plant audits through Plant QA Lead and Plant Head for reporting and submission to the customer 2. Customer Quality Assurance Manage customer complaints through supervision of plant quality leads, including implementation of corrective a...

Monitoring - Dashboard, Alerts, Incidents, etc Reports QA (Checker) Coordinate with different teams on alerts. Maintaining issue trackers\activity reports\Capacity reports. Maintain escalation matrix. Maintain monitoring scope coverage Follow-up for long pending Tickets calls. Participate in daily monitoring call and discuss all critical alerts observations Optimize storage alerts with identification and segregation of false, non-actionable actionable alerts Coordinate with monitoring tools team vendor for anomalies, threshold changes, missing devices, reachability issues. Participating in issue calls and share initial analysis(L1 analysis). Additional activities/initiatives to take DC Stora...

REQUIREMENTS : Typically requires minimum 9 years of experience Either Engineering or technical graduates Strong analytical and communication knowledge Strong Domain/Service Discipline knowledge \u2013 Defined Benefits Knowledge of RKS/BA7 platform is preferable Exhibit wide-spread experience on all Defined Benefit modules Strong knowledge in MS Office, Mainframe, ETL, SQL Good understanding of all standard Procedure Documents Good Knowledge of Testing Procedures Should be able to Coach & mentor team members Strong project & people management skills Self-motivated, team player, action and result oriented. Manage stakeholder communication (internal/external) Experience to Lead client projects...

JOB DESCRIPTION I. JOB DETAILS Job Title Assistant Manager - Internal Audit Reporting Supervisor General Manager - Internal Audit II. JOB PURPOSE To support Internal Audit team by performing timely audits within Max Healthcare. III. KEY RESPONSIBILITIES Core Responsibilities Assist in preparing risk based annual audit plan for the organisation. Ensure all assigned audits are performed in a manner that reflects the highest professional standards and complies with the guidelines of IIA and ICAI. Manage team members in the reviews, including the training & development. Monitor the overall performance of audit procedures. Keep track of open items from respective reviews, do follow up with audite...

Purpose/Objective To coordinate financial activities related to construction projects between Assets (project sites) and the Head Office (HO) by liaising with project teams, financial departments, vendors, and subcontractors to facilitate accurate budgeting, financial reporting, cost tracking, vendor payment tracking, and cash flow management Also to develop & maintain integrated E-P-C based schedule management system, reporting management system, variance identification - control management system & management information system in order to complete projects on time, cost & quality . Key Responsibilities of Role 1. Schedule Management System - Assist to set up tasks & sub-tasks for Engineer...

Purpose/Objective To coordinate financial activities related to construction projects between Assets (project sites) and the Head Office (HO) by liaising with project teams, financial departments, vendors, and subcontractors to facilitate accurate budgeting, financial reporting, cost tracking, vendor payment tracking, and cash flow management Also to develop & maintain integrated E-P-C based schedule management system, reporting management system, variance identification - control management system & management information system in order to complete projects on time, cost & quality . Key Responsibilities of Role 1. Schedule Management System - Assist to set up tasks & sub-tasks for Engineer...

Maintain proper inventory of pharmacy, dispensing medication in OP and IP, indent handling Ensure proper inventory of medicines and disposablesEnsure correct dispensing of medicines against op prescriptions and ip indentsEnsure to maintain double lock narcotics key, and maintain narcotic register properlyEnsure to write shortage medicines in corresponding book including bounce itemsDaily audits to reduce contra errors and quantity mismatches Incase of non availability of drugs, follow escalation matrix with concern doctor/nurses to issuing substitute Overall responsibility for all cash transactions involving OP and IP pharmacy and ensure timely remittance of sales procedure to accounts depar...

As a Document Specialist, your primary role will be to work in collaboration with US team members to create high-quality documents and ensure timely delivery of outputs consistently. Your key responsibilities will include: - Preparing and reviewing PPQP, PPQR, PSP, PSR, CPVP, BBHS, and regulatory modules for submission/validation batches. - Creating and reviewing Cleaning Validation documents such as Matrix, CVP, CVSR & CVRs, and monitoring the Annual Cleaning Verification Program, DEHT & CEHT. - Handling CC, UD, PD, Event, and Customer complaints as needed. - Preparing and reviewing documents for manufacturing and packaging activities, including MPR, PBR, MPS, SOP, and other related documen...

Skill required: Sourcing - Sourcing and Procurement Strategy Designation: Delivery Operations Team Lead Qualifications: Graduate - Diploma in Any Discipline Years of Experience: 5 to 7 years Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 coun...

Skill required: Procurement Operations - Procurement Management Designation: Delivery Operations Team Lead Qualifications: BBA/Any Graduation Years of Experience: 3 in lead role Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We emb...

Job Description Roles & Responsibilities Maintain proper inventory of pharmacy, dispensing medication in OP and IP, indent handling.Ensure proper inventory of medicines and disposablesEnsure correct dispensing of medicines against op prescriptions and ip indentsEnsure to maintain double lock narcotics key, and maintain narcotic register properlyEnsure to write shortage medicines in corresponding book including bounce itemsDaily audits to reduce contra errors and quantity mismatches.Incase of non availability of drugs, follow escalation matrix with concern doctor/nurses to issuing substitute.Overall responsibility for all cash transactions involving OP and IP pharmacy and ensure timely remitt...

We are looking for a highly skilled and experienced Product Specialist to join our team at Rocketlane. The ideal candidate will have a strong background in product development and a passion for delivering exceptional customer experiences. Roles and Responsibility Collaborate with cross-functional teams to develop and launch new products and features. Conduct market research and analyze customer feedback to identify trends and opportunities. Develop and maintain product roadmaps, prioritizing features based on business objectives. Work closely with the design team to ensure products meet user needs and expectations. Analyze data to inform product decisions and measure success. Stay up-to-date...

Project description We are looking for a Delivery Consultant/Coordinator to manage all the operational activities for growing business in Banking and Capital Markets Team. Responsibilities Management of Recruitment, Staffing, and Operations for India-wide accounts for Luxoft India. Creation and maintenance of high-quality management reports. Lead and Support communications with clients & internal stakeholders Assist in resource allocation and capacity planning. Assist in the development and monitoring of project budgets. Collate, monitor, and present delivery artifacts within the governance reporting framework. Work closely with support functions for onboarding/ offboarding activities Work c...

The Manager, Solutions Engineering is responsible for directing all aspects of Solutions Engineering (SE) organization in a sales region or multiple regions with focus on technical sales. Establishes objectives, work plans, and delegate assignments to subordinate managers as needed. This role will be responsible for ensuring that the SE organization is scalable to meet/exceed F5 company goals, and will be aligned with the Enterprise Sales team. Sounds interesting? Read on! What Youll Do: Organization / SE Go-to-market Provide leadership, guidance and direction to lead a high performing SE team. Define an organizational & technical strategy to support the Regional Business plan. Develop and e...

Location: Chennai - Hybrid Employment Type: Full-time Experience Requirement: 1-2 years About the Role We are looking for a skilled CAD Designer with a strong background in jewelry design. The ideal candidate should be proficient in Matrix (preferred) or Rhino , with the ability to translate creative concepts into precise, production-ready 3D models. Key Responsibilities Develop detailed 3D CAD models for fine jewelry, ensuring accuracy and manufacturability. Collaborate with design and production teams to convert design concepts into workable CAD drawings. Modify and improve existing designs as per client or production requirements. Ensure CAD files are optimized for CAM and 3D printing pro...

We are looking for a skilled Technical Project Manager with 7 to 12 years of experience to lead our team in delivering high-quality projects on time and within budget. The ideal candidate will have a strong background in project management, excellent communication skills, and the ability to work effectively in a fast-paced environment. Roles and Responsibility Manage multiple projects simultaneously, ensuring timely completion and meeting customer expectations. Develop and implement project plans, resource allocation, and risk management strategies. Collaborate with cross-functional teams, including development, testing, and design. Conduct regular project meetings, status updates, and progr...

This position is responsible for delivering APLL commitment to key customers, in meeting day to day operations requirements of the customers. The position is to ensure documentation requirements of the customers are compiled in a timely, accurate and complete manner. Ensure and monitor customers requirements are documented, verified, and recorded in the Logistics Procedure and Account Matrix profile in to comply to customers and vendors requirements. Ensure vendors documents to customers are delivered in a timely, accurate and complete manner. Liaise and advise customers and vendors of any inaccurate and incomplete documents that may impact cargo delivery. Execute and adhere to customers ser...