17 Mastercard Jobs

As an experienced candidate with 6 to 9 years of relevant experience, you will be responsible for handling end-to-end merchand processing tasks. This includes activities such as merchand onboarding, merchand commission management, pricing strategies, merchand settlement processes, scheme settlements, transaction processing, and reconciliation tasks among others. You should have a good understanding and exposure to Mastercard and Visa settlement files validation and reconciliation procedures. Your role will involve ensuring accuracy and efficiency in handling these settlement files to maintain smooth operations and financial integrity. Overall, your expertise in merchand processing and settlement files validation will be crucial in contributing to the seamless functioning of the organization's financial processes.,

We are hiring a Solution Architect ! for the Credit card issuing domain! Primary Skills: Architecture & Design patterns - Microservices, Cloud-native, API-First, Event-driven, Composable architecture styles Tech Stack - Java, Spring boot / Quarkus, REST, Postgres or any RDBMS, Kubernetes, Kafka Certification in TOGAF / Cloud (Ex: AWS / GCP / Azure SA) Card Issuing domain, BNPL Experience: Minimum 15 years of experience. 5 + yrs as Solution Architect or Product Architect in a Fintech Solid Experience in Solution Design and Architecture in Cards domain. Specifically experience in building modern cards platform leveraging cloud-native, Microservices architecture styles. VisionPlus / FirstVision experience will be great advantage - Should have done coding not just Business Analyst Experience in Banking industry frameworks like BIAN, Open banking, ISO20022 Must have breadth of knowledge & experience applying architecture / design in (Scalable Web Architectures, API-First design, Event-driven architecture, Cloud-native, Microservices / Serverless computing, DevSecOps, Data Migration) Must have delivered end-to-end solution covering Application, Data, Infra and Security Location: Chennai , Hyderabad & Pune Shift: General Shift Mode of work: Work from office Notice period: 60 days Those who are interested can drop their resumes at Krishna.Kumaravel@ltimindtree.com

As a seasoned Software Support Engineer at Diebold Nixdorf, you will play a crucial role in handling complex cases and leading local maintenance and support activities. You will actively participate in escalation meetings with customers and take ownership of defect fixing processes. Your responsibilities will include building a deep understanding of our business and becoming a subject matter expert in specific areas of our products to support regional teams and end customers. It is essential for you to be well-versed in the entire software development lifecycle and defect fixing processes, collaborating with various stakeholders such as customers, partners, and product development teams. Your key responsibilities will involve: Estimation: - Assessing efforts and timelines for all maintenance and support activities - Providing estimates for issue resolution time as part of overall engagement estimation Support Request: - Proper intake, analysis, and follow-up on support requests - Configuring environments and assisting associates in the setup Problem Management: - Ensuring requests are accounted for in SLAs for timely resolution - Diagnosing and proposing changes for incident resolution Incident Management and Reporting: - Providing on-call support for critical incidents - Adhering to customer SLA expectations - Reporting incident status and metrics promptly Resolution Management: - Leading resolution efforts with development and support teams - Ensuring timely updating of incidents with provided solutions Change Request Management: - Providing solutions and estimations for change requests - Integrating updates and fixes in customers" environment Documentation: - Documenting and validating tickets - Ensuring technical documents follow company standards Optimization & Improvement: - Integrating updates and fixes in customers" environment - Delivering on-site technical support and training for team members Methods & Best Practices: - Following best practices and methods as per company standards - Creating reusable KB components and proposing best practices Qualifications and Skills Required: - Bachelor's or Master's Degree in Computer Science or related field - 3-5 years of experience in software engineering - Strong understanding of Java and related tools - Experience with troubleshooting Client/Server Software Applications and databases - Proficiency in English communication - Exposure to microservices architecture and cloud-native technologies Join Diebold Nixdorf, a global company known for innovation and technology, and be part of a diverse team that values collaboration, accountability, and decisiveness. Embrace the opportunity to work with cutting-edge technologies and deliver secure consumer experiences worldwide. Please note that Diebold Nixdorf does not accept agency resumes and is not responsible for any fees related to unsolicited resumes. Explore our global locations to find the best fit for your career growth.,

You will be responsible for developing project plans, defining project scope, tracking and monitoring projects from inception to closure, and ensuring adherence to group standards and controls for successful delivery. Your role will involve identifying and managing risks, developing contingency plans to mitigate potential issues, and possessing knowledge on card issuing and transaction acquiring processing and standards, as well as ISO8583 messaging standard protocols. In addition, you will be tasked with developing solutions, stakeholder management, vendor and financial management, project cost development, and solution delivery. It is crucial for you to have hands-on experience with VISA, MasterCard Card, UPI, as well as other national card schemes Issuing & Acquiring, and Scheme compliance requirements. Desirable knowledge includes understanding of national schemes, processor integrations, APIs (SOAP, JSON, REST, etc.), Web Service Integration, Back Office integration, HSM protocols and configuration, encryption keys/cryptography, EMV technologies and standards, PCI DSS and PA DSS standards, Contact and Contactless technologies, 3DS, Tokenization standards, EFT transaction switching, and automated test tools and simulators. Your role will require strong design and programming knowledge in CICS, COBOL, JCL, VSAM, MVS, familiarity with end-to-end systems development life cycles, excellent communication skills, problem-solving abilities, team collaboration, time management skills, proactive information gathering, and idea sharing. Experience in the banking or financial services industry, as well as working with Cloud and Digital transformation projects, is advantageous. Additionally, knowledge of open banking is a plus. You should be able to review requirements, conduct impact analysis, gap analysis, high-level design, cost estimation, propose timelines, obtain project approval, and draft solution architecture, function spec, and technical spec documents. As a leader and subject matter expert, you must possess good team collaboration skills, relationships within and outside POD, influencing capabilities, conflict resolution skills, and negotiation skills. The ideal candidate should have knowledge of Card Issuance/Management, Digital Channels interface, Encryption, HSM, ISO8583 messaging standards, EMV Contact/Contactless, VISA and MasterCard Card Issuing & Acquiring, Scheme compliance requirements, PCI DSS, PA DSS compliance requirements, experience in Switch integration with VISA/Mastercard, Web Service integration, APIs, and programming languages. You must excel in preparing Solution Architecture documents, Functional and technical specifications, problem-solving, team collaboration, and time management skills, as well as have experience in Programming Languages and other emerging technologies. Standard Chartered is an international bank that values diversity, inclusion, and innovation. If you are seeking a purpose-driven career with a bank that makes a positive impact, Standard Chartered welcomes your unique talents and encourages growth and development. As an organization committed to driving commerce and prosperity through diversity, Standard Chartered values difference, advocates inclusion, and promotes a collaborative and inclusive work environment. As part of the team at Standard Chartered, you can expect core bank funding for retirement savings, medical and life insurance, flexible time-off options, proactive well-being support, continuous learning opportunities, and an inclusive and values-driven culture. Standard Chartered offers a range of benefits, including flexible working options, wellbeing support through digital platforms, development courses, continuous learning opportunities, and an inclusive work environment that celebrates diversity. For more information about career opportunities at Standard Chartered, please visit our careers website at www.sc.com/careers.,

Hello everyone, Hope all are doing well !!! We are hiring for Chargeback Analyst position. Straive, a leader in delivering technology-driven data/AI solutions for EdTech, Research, and Information Services to leading global organizations Thanks for showing your interest with Straive. Please look into the JD and revert back with your acceptance here. Job Description: Experience: 3+ Yrs Shift: 24/7 hrs (Rotational shift) Job Type: Full Time Location : Hyderabad Job Description: About Straive: Straive (earlier known as SPi Global) is a market leading content solutions company providing content creation services, course design, data operations and platform-based technology solutions. Ed-Tech, Data Solutions, Research and Education Content Services form the core pillars of the companyslong-term vision. With the acquisition of LearningMate in 2020, Straive is an end-to end content and technology partner to K-12, higher education players, digital publishers and LMS providers. The companyis a specialized solutions provider to business information providers in finance, legal, real estate, life sciences and logistics. Straive continues to be the leading content services provider to research and education publishers. In early 2021, SPi Global rebranded itself to Straive. The rebranding exercise saw a revamp of the visual identity of the company including a new brand colour, logo, refreshed website and social channels. The name Straive encompasses the company's increased focus on AI-driven solutions and signifies its ongoing endeavor to continuously enhance the value the company brings to its customers, to its employees and to the community. The new brand logo represents Straives commitment to unravel the power of information by Connecting the Dots''. With a client-base scoping 30 countries worldwide, Straives multi-geographical resource pool is strategically located in eight countries - India, Philippines, USA, Nicaragua, Vietnam, United Kingdom and the company headquarters in Singapore. Website: https://www.straive.com/ LinkedIn We are looking for an experienced Subject Matter Expert (SME) Chargeback Analyst with deep domain expertise in managing e-commerce disputes from the merchant side. The role involves overseeing fraud and non-fraud chargebacks across all card networks, optimizing evidence strategies, guiding junior analysts, and improving dispute recovery rates. The ideal candidate should have hands-on experience with processor portals, payment gateways, CRM tools, and a strong track record of improving win ratios while achieving daily operational targets. Key Responsibilities: Lead and support chargeback handling for card-not-present (CNP) transactions across all major card networks (Visa, MasterCard, Amex, Discover, etc.). Act as the escalation point and subject matter expert for complex fraud and non-fraud dispute cases. Oversee and guide the end-to-end process of gathering evidence from CRMs and payment systems to build strong representments. Operate across multiple processor portals (Stripe, Adyen, Worldpay, PayPal, etc.) and ensure compliance with individual card scheme regulations. Job Description Utilize CRM platforms (e.g., Shopify, Salesforce, Magento, Zendesk) to extract customer data and communication records to support chargeback rebuttals. Drive improvement in win ratios through analysis, training, and continuous enhancement of evidence strategies. Ensure the team meets or exceeds daily productivity and quality targets through mentorship and SOP optimization. Provide training and ongoing guidance to chargeback analysts to ensure consistent application of best practices. Identify root causes of recurring disputes and work cross-functionally to address gaps in fraud controls or customer service. Monitor updates to card network rules and ensure team alignment with industry standards. Requirements: 3+ years of hands-on experience in e-commerce chargeback and dispute resolution, with a focus on the merchant side. Strong knowledge of chargeback lifecycle and rules across all card networks in CNP environments. Expertise in using multiple processor portals and gateways for chargeback handling. Proficient with CRM tools to extract data for evidence compilation. Demonstrated success in improving dispute win ratios and achieving operational targets. Experience in coaching and mentoring junior team members. Strong analytical, communication, and process optimization skills If you are interested please share your resume and details below: Details: Name: Contact: Email: Location: preferred Location: CTC: ECTC: Offer in Hand: Reason for Change:

Role Title Senior technical engineer BASE24 UPF Location Bangalore, India Purpose This technical engineer role is a great opportunity to be part of an exciting journey of implementing ACI UPF system with BASE24 EPS. We are looking for experienced technical engineers who delivered similar outcomes with relevant technical expertise. This is a critical transition journey of transaction/terminal switch that demands higher technical skills, domain understanding and commitment to deliver quality output on schedule. This role is for someone who enjoys collaborating with a cross-functional team to develop high standard solutions for seamless transition and migration of systems. Key Responsibilities Implementation of ACI UPF Framework in line with the finalised design. To build, customise, configure the interfaces with ACI UPF. This includes development, testing and fixing the issues. To integrate with various channels, business systems and external interfaces with ACI UPF as per the business requirements Participate in system design consulting, implement and maintain the integrations To generate required MIS/reports as per business requirements Create sustainable systems and services through automation and uplifts Work across the full spectrum of the Software Development Life Cycle (SDLC) Actively contribute to planning sessions and other Agile ceremonies across the team Liaise with users and stakeholders of the platform Skills and Experience 5+ years of experience in Transaction Switch systems including BASE24, BASE24 EPS. Hands-on experience on BASE24 eps with understanding of UPF It is preferred to have experience on ACI UPF Demonstratable experience in configuration, groovy scripting, use of SDK Strong experience in programming on C++, Java, Unix/Linux shell scripting. Strong analytical / problem-solving, debugging, testing skills, including use of Test Simulators. Should have experience on Linux, VMware Should have experience on ISO 8583, XML specifications. Should have knowledge and experience in implementation, certifications of interchanges like VISA, MasterCard, Amex and JCB. It preferable to have experience in configuring various security keys for interchanges, terminals and host interfaces. Its preferable to have skills and experience on cloud systems (Azure, AWS) Its preferable to have understanding and experience on Agile delivery An open mindset and proven ability to innovate and influence. Education: Tertiary qualification in a relevant technical subject or equivalent experience Post graduation/ Graduation in Engineering/science Relevant Self-learning courses and certifications highly regarded Values Strong ethical standing Be Bold, professional Respect for People Do the Right Thing Passion for Customers & Colleagues

As a Test Analyst in Cards testing, your primary responsibility will be to collaborate with business stakeholders to determine the testing scope. You will work closely with QA engineers to study and clarify testing requirements, as well as contribute to analysis, reporting, and defining quality metrics. It will be your duty to identify and prioritize test conditions that address product risks and features to be tested. In this role, you will design test cases and sets of test cases to cover test conditions, and identify the necessary test data to support these test cases. You will also be responsible for developing test procedures and other quality documentation, including test plans, test cases, and status reports. Additionally, you will schedule and execute manual progression and regression tests, and analyze actual results against the expected outcomes. To be successful in this position, you must have more than 5 years of experience as a Test Analyst in Cards testing, with a good understanding of Debit and Credit Card lifecycle. You should also be experienced in testing both VISA and MasterCard. Your skills should include expertise in SDLC, STLC, Software Quality Assurance (SQA), and knowledge of QA methodologies such as Waterfall, Agile, and DevOps. Furthermore, you must possess technical expertise in software architecture layers, as well as proficiency in manual and automation testing, test process management, and testing governance. Strong interpersonal skills and stakeholder management abilities are essential for effective communication and collaboration with team members and business stakeholders. While not mandatory, familiarity with Lending and Agile Methodology would be considered a plus. Proficiency in English at a B2 Upper Intermediate level is required. This position is based in Bengaluru, India, in the BCM Industry, and the expected date of requirement is 08/07/2025.,

Must Have BASE24 classic software developer with hardware management a minimum of 8 years of experience. Hands on experience on major customizations. Working knowledge on running Mastercard, Visa and Visa Debit interfaces Payments domain including ATM, POS, ISO8583 message formats. Transaction Switching system Nive to Have Strong understanding of HP Nonstop hardware plus accessories, including Atalla HSM's / Tandem. Experience with EMV, encryption technologies and payment scheme certification.

Job Description: EverExpanse Pvt. Ltd. is looking for an EMV ATM Tester to ensure ATM machines comply with EMV standards. As an EMV Tester, you will be responsible for various key tasks such as being an EMV expert in EMV Tags and EMV Script Processing, having a strong understanding of ATM transaction processing and testing, and proficiently using MAS and VTS for setup, configuration, end-to-end test execution, log gathering, issue understanding, and analysis. You will also be expected to conduct E2E testing with MasterCard and Visa, as well as certification testing for both attended and unattended scenarios. Additionally, knowledge of ICC solutions or similar tools for writing card scripts and extracting EMV data and logs, Smartvista, and KAL would be advantageous for this role. If you meet the qualifications and are interested in this opportunity, please send your resume to jobs@everexpanse.com.,

As an EMV ATM Tester at EverExpanse Pvt. Ltd., located in Pune, Maharashtra, you will be responsible for ensuring that ATM machines comply with EMV standards. With a minimum of 5 years of experience and a degree in computer science, MCA, MCS, BCS, Btech, or BE, you will play a crucial role in the testing and certification process. Your key responsibilities will include being an EMV expert with proficiency in EMV Tags and EMV Script Processing. You should have a strong understanding of ATM transaction processing and testing, along with hands-on experience in using MAS and VTS for setup, configuration, end-to-end test execution, log gathering, issue understanding, and analysis. You will also be expected to conduct comprehensive E2E testing with MasterCard and Visa, as well as certification testing for both attended and unattended scenarios. Proficiency in using ICC solutions or similar tools for writing card scripts, extracting EMV data, and logs from cards is essential for this role. Any knowledge of Smartvista and KAL would be advantageous. If you are ready to take on this challenging role, please send your resume to jobs@everexpanse.com.,

Position Type : Full time Type Of Hire : Experienced (relevant combo of work and education) Education Desired : Bachelor of Computer Engineering Travel Percentage : 0% About the Team: Connex HP QC team comprises 9 people (7 in Chennai 2 in US). Primary function of this team is to test the Monthly release changes and signing off before the prod install and adding the functional cases to regression bed. What You Will Be Doing The role we are looking for is HP Nonstop Tester, who will be testing our FIS Inhouse Connex on HP software for US banks, international banks & also adhere compliance with Card Network mandates. Responsibilities includes requirement & Technical design analysis, Testcase plan preparation, Functional Testing, Defect reporting and tracking, Delivery responsibilities & ownership, Attending daily Value stream ceremonies and regression bed update. A multifaceted job with a high degree of responsibility and a broad spectrum of opportunities A broad range of professional education and personal development possibilities FIS is your final career step! What will you Bring Candidate should have enthusiasm to Self-Explore & Learn Product (once given some foundational training), than expecting someone else to pave path for them On any assigned work, Doing the required analysis and come up with ideas, all possible solutions on work assigned, rather than 1 solution (or) waiting for senior member to provide solutions. Sign up enthusiastically on medium-complex work assignments, actively progress and pass prompt updates daily standup calls. Being passionate to excel, excellent communication skills. Educational Qualification: BE/ BCA/ MCA/ B.TEch (Any graduation from IT background) Required skill set: Testing skills in CONNEX or BASE24 or any Card Transaction processing Switches thats run on HP NonStop/Tandem Skills in analyzing the business requirement document, functional specification document/Technical design document, test case preparation, test case execution, Test result verification, report observations and defect tracking. Should have hands on experience in using project management applications like JIRA, Zephyr etc. Should have hands on experience in using test simulators like FINSIM, MasterCard and VISA simulators. Analytical Skills, Logical Reasoning, & Problem-Solving skills. Added Bonus if you have: Experience working in AGILE/SAFE environment. Knowledge of FIS products and services, financial services industry, E2E, Agile is a plus. Experience of integration test and validation of test results, extending product support for Productions and UAT. What we offer you: A multifaceted job with a high degree of responsibility and a broad spectrum of opportunities A broad range of professional education and personal development possibilities FIS is your final career step! A competitive salary and benefits. A variety of career development tools, resources, and opportunities Privacy Statement FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice. Sourcing Model Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company. #pridepass,

About Client Hiring for One of the Most Prestigious Multinational Corporations! Job Description Job Title : Senior ATM Connex Developer Qualification : BE / B.tech Relevant Experience : 5 to 10 Years Must Have Skills : Hardware- HP Nonstop servers Software Products- Connex or Base24 on HP nonstop platform Tools - FUP, SCUP, Peruse, Inspect, Debug, Spoolcom, Scheduler, Pathway, ENFORM, DDL, Guardian Procedure Calls ,TCP/IP programing, TMF, NSGIT, prognosis, Data Distributor, DRNET, Functional skill - Card system, Payment messaging (AS2805,ISO, Mastercard, VISA, Unionpay), NDC messaging, Terminal handling Sound understanding of Connex functionality and its components. Experience with end-to-end systems development life cycles and standards in HPE NonStop development environment Experience with delivering best practices for Managed Service clients based on ITIL framework Incident Change Release Problem Management Knowledge of financial industry practices, regulations and operations. Proficiency in analysing solutions design and requirements document. Technical Skills: Connex/Base24 with ATM Domain Good to Have Skills : Preferred programing language TAL/pTAL, C, C++, TACL, ENFORM, Guardian, SQL/MX, Enscribe database, Pathway on HPE NonStop systems Experience with ATM Domain, ATM device driving, Scheme and interchange links, Card and account authorisation services, Key management and validation services using Thales and SafeNet HSMs will be ideal Roles and Responsibilities : As a senior Connex developer your key responsibilities include: Designing, programming, debugging and modifying code or software enhancements. Interacting with product managers, Business analyst to define requirements and modifications. Participating in software design meetings with design team to determine technical requirements & feasibility of solution. Prepare technical documents, develop codes, review code, build environment, review test results and prepare plan for implementation. Analyse technical impact, stability and functionality due to any custom change. Integration assistance to the ongoing and future application developments/enhancements that can help the business teams drive the ATM Channel Business efficiently. Provide Technical Expertise in business decision, Business critical ATM Connex delivery along with providing Technical Guidance to team members. In depth code analysis, brain storming with tech team and helping operation team on urgent production issues will be part of your day-to-day work. Location : Bangalore/Chennai CTC Range : As per market standards Notice period : Immediate-90 days Shift Timing : General Shift Mode of Interview : Virtual Mode of Work : Work from office Bhuvaneshwari Senior Analyst Black and White outsourcing Pvt Ltd Bangalore, Karnataka,INDIA. bhuvaneshwari@blackwhite.in | www.blackwhite.in

Role & responsibilities Job Description Purpose of the role To design, develop and improve software, utilising various engineering methodologies, that provides business, platform, and technology capabilities for our customers and colleagues. Accountabilities Development and delivery of high-quality software solutions by using industry aligned programming languages, frameworks, and tools. Ensuring that code is scalable, maintainable, and optimized for performance. Cross-functional collaboration with product managers, designers, and other engineers to define software requirements, devise solution strategies, and ensure seamless integration and alignment with business objectives. Collaboration with peers, participate in code reviews, and promote a culture of code quality and knowledge sharing. Stay informed of industry technology trends and innovations and actively contribute to the organizations technology communities to foster a culture of technical excellence and growth. Adherence to secure coding practices to mitigate vulnerabilities, protect sensitive data, and ensure secure software solutions. Implementation of effective unit testing practices to ensure proper code design, readability, and reliability. Analyst Expectations Execute work requirements as identified in processes and procedures, collaborating with and impacting on the work of closely related teams. Check work of colleagues within team to meet internal and stakeholder requirements. Provide specialist advice and support pertaining to own work area. Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your work and areas of responsibility in line with relevant rules, regulation and codes of conduct. Maintain and continually build an understanding of how all teams in area contribute to the objectives of the broader sub-function, delivering impact on the work of collaborating teams. Continually develop awareness of the underlying principles and concepts on which the work within the area of responsibility is based, building upon administrative / operational expertise. Make judgements based on practise and previous experience. Assess the validity and applicability of previous or similar experiences and evaluate options under circumstances that are not covered by procedures. Communicate sensitive or difficult information to customers in areas related specifically to customer advice or day to day administrative requirements. Build relationships with stakeholders/ customers to identify and address their needs. All colleagues will be expected to demonstrate Values of Respect, Integrity, Service, Excellence and Stewardship our moral compass, helping us do what we believe is right. They will also be expected to demonstrate Mindset to Empower, Challenge and Drive the operating manual for how we behave. Join us as BASE24 Developer , where you'll spearhead the evolution of our digital landscape, driving innovation and excellence. You'll harness cutting-edge technology to revolutionise our digital offerings, ensuring unparalleled customer experiences. To be successful as a BASE24 Developer you should have experience with: Strong BASE24 development & design experience Switch knowledge on Tandem Platform Experience working in languages like TAL, COBOL, SCOBOL, TACL, Spool Com, Peruse Knowledge on Simulators like MasterCard, Visa, FINSIM, Versa Test and Asset, etc. Knowledge on ATM, POS switch ISO8583 message and its supported cards and transaction types is a Must. You may be assessed on key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen, strategic thinking and digital and technology, as well as job-specific technical skills. This role is based out of Pune. If you are interested for this job so Please share your detail with updated CV on Krishankant@thinkpeople.in Total Exp.- Rel Exp.- Current Company- CTC- ECTC- Notice Period- DOB- Edu.-

Product Strategy and Roadmap Development: Define and execute the product strategy for EMI, DCC (VAS) and the YONO SBI Merchant App, aligned with business goals and market demands. Develop and maintain a comprehensive product roadmap, prioritizing features and enhancements based on customer feedback, market trends, and competitive analysis. Feature Definition and Development: Collaborate with cross-functional teams including engineering, design, marketing, and sales to define product features and functionalities. Lead the end-to-end product development process, from concept ideation and requirements gathering to deployment and post-launch optimization. Stakeholder Management and Communication: Serve as the primary point of contact for internal stakeholders (such as executives, sales teams, and customer support) and external partners (including merchants and payment processors). Communicate product updates, roadmap changes, and project milestones effectively to ensure alignment and support across all stakeholders. Market Analysis and Customer Insights: Conduct market research, competitive analysis, and customer interviews to identify emerging trends, customer needs, and opportunities for product innovation. Utilize data-driven insights to make informed decisions and continuously improve product performance and customer satisfaction. Regulatory Compliance and Risk Management: Stay abreast of regulatory requirements and industry standards related to payment processing, ensuring compliance and mitigating risks associated with product features and functionalities. Performance Monitoring and Optimization: Define key performance indicators (KPIs) and metrics to monitor product performance, adoption rates, revenue growth, and customer engagement. Implement strategies for continuous improvement and optimization of product features based on data analysis and user feedback.

Must have Min 1+yr Exp as Process Trainer from International Banking Process BPO Must know TNA TNI Training Metrics Immediate Joiners reqd Excellent Comms required US Shifts Call 8447780697 send CV monu@creativeindians.com

Must have Min 1+yr Exp as Quality Analyst from International Banking Process BPO Must know Quality QC Metrics. Immediate Joiners reqd Excellent Comms required US Shifts Call 8447780697 send CV monu@creativeindians.com

Role : Automation Test Engineer Experience Required: 5+ years Location : Chennai & Pune Mandatory Skills : Scheme Tester, Visa, Mastercard,Java,Selenium Job Overview: We are seeking a highly skilled Scheme Tester with authorization testing experience to join our Quality Assurance team. The ideal candidate will have extensive hands-on experience in Visa and MasterCard scheme testing, strong analytical skills, and a thorough understanding of authorization processes along with mandatory expertise in ISO8583 standards. Skills Required: Automation Testing using Java Hands on experience in Visa and MasterCard Scheme Simulator Testing Proficiency in ISO8583 standards for testing and validating transaction messaging formats. Ability to develop comprehensive test plans, test cases, and testing scripts for various schemes and authorization processes. Experience with testing tools such as Postman, Jira, Swagger, SQL query etc . Hands on experience in Scheme online / Offline certification or Scheme Compliance Testing Responsibilities: Perform detailed testing of Visa and MasterCard schemes, ensuring compliance with their specific requirements and protocols. Conduct authorization testing to ensure the integrity and compliance of transaction processes. Develop and execute test plans, test cases, and testing scripts for Visa and MasterCard schemes and authorization processes. Utilize expertise in ISO8583 standards to test and validate transaction messaging formats. Collaborate with cross-functional teams to understand system requirements and design effective testing strategies. Identify, document, and track defects and inconsistencies in authorization processes. Provide detailed reports and analysis of test results to Project Managers and other stakeholders. Ensure all testing activities comply with regulations and standards set by Visa, MasterCard, and other payment schemes. Participate in continuous improvement initiatives to enhance testing accuracy and efficiency. Keep up to date with changes and updates in payment schemes and advanced authorization testing techniques. Requirements: Proven hands-on experience in Visa and MasterCard scheme testing. Strong knowledge of various payment schemes and their specific requirements. Expertise in ISO8583 standards is a must. Familiarity with EMV standards and related authorization protocols. Experience with testing tools such as Quality Center, Jira, SoapUI, and others.