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3.0 - 7.0 years
0 Lacs
kerala
On-site
As an Operations Executive specializing in Reconciliation & Settlement for our Forex Card program, your role will involve managing end-to-end transaction validation processes across Visa/Mastercard networks, switch systems, and internal customer balance ledgers. Your responsibilities will include: - Performing daily reconciliation between Visa/Mastercard settlement files, switch data, and customer ledger. - Investigating and resolving reconciliation mismatches such as partial settlements, late settlements, and duplicate transactions. - Processing refunds, chargebacks, and reversals in adherence to Visa/Mastercard dispute resolution rules. - Monitoring and resolving customer service tickets r...
Posted 6 days ago
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