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0.0 - 4.0 years
0 Lacs
noida, uttar pradesh
On-site
As an OTC - Billing/Master Setup Analyst at TNS, your role will involve handling billing activities, master setups, and addressing client queries. You will be expected to: - Learn and shadow with team members to develop the necessary skills to support Master Setup and Billing processes - Process daily VCS cases and manage the VCS mailbox - Understand process flows and system navigations - Ensure accurate monthly billing activities, understanding the criticalities and risks involved - Monitor and manage Outlook mailbox and Microsoft Teams, acknowledging customer emails - Understand Stakeholder requirements and execute them within the specified timeframe - Understand process controls and their...
Posted 2 months ago
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