Job Purpose (overall high-level summary of the role) Build and lead global relationships for Cybersecurity (sitting within the wider IT organization), representing WPB IT and WPB Cyber interests within the context of transformational and service uplift from central and federated functions. As a senior Cybersecurity SME for WPB, promote the principles of secure development and ensure effective coverage for all Cybersecurity services consumed. The Senior Cyber SME is, among many other things, responsible for the following key activities: Coordinate and manage the relationship between the central Cybersecurity leadership teams, WPB IT leadership and WBP CISO; reporting to WPB IT CISO. Provide specialist technical and process knowledge to influence support and manage the direction of cyber tooling, processes and practices into WPB IT and engineering teams. Lead the Information Security agenda within the central cyber control owners, including driving business/functional stakeholder engagement to ensure delivery of security programmes, tooling, and initiatives. Develop and maintain strong relationships with the cyber control owners and Heads of cybersecurity functions to ensure optimum synergy and collaboration between them WPB IT. Monitor and engage with cyber control owners, heads of cyber practices and central programme managers to shape and represent WPB IT in order to ensure that deliveries align with WPB IT interests and strategic direction. Promote the development and rollout of security tools and processes that aligns with WPB IT engineering strategies and ensure that group security scanning and orchestration tools can be adopted and used within WPB IT s CI/CD pipeline and engineering teams. Work with service line and value stream CIOs and their representatives to ensure that cyber assurance actions, vulnerability remediation and KCI compliance receives the right level of attention and support, and to escalate and highlight blockers if required. Guide the service lines/value streams CIOs and their representatives with respect to compliance with relevant security policies, standards, and governance, including challenging the risk profile, appetite, and control effectiveness, coordinating with embedded WPB Cyber SMEs, Risk Champions, and central Cyber teams required to ensure overall WPB IT operation within appetite. With specific focus ensure that control and risk metrics and related responsibilities for cyber assurance activities, vulnerability, and secure development practices & tooling, third party security reviews are monitored, actioned, and understood by WPB CIOs and their delegates. Ensure that WPB IT and Cyber priorities are communicated to cyber control owners and central cyber functions. Facilitate ongoing cybersecurity awareness within the Service Line to strengthen the responsible culture. Lead Annual Assurance activities (Pen Test & TMA) for WPB and provide oversight responsibility for TPSR Organization structure Reports to the WPB IT CISO Principal Accountabilities: key activities and decision-making areas Typical Targets and Measures Impact on the Business/Function Protect the Bank. Lead Security embedding within WPB IT together with the WPB CISO, owning the relationship with cybersecurity control owners and heads of cyber functions. Uses technical expertise and experience to enable WPB IT and Cybersecurity to develop implementable designs, solutions and operational plans to ensure compliant security is enforced. Leads and drives this change through effective communication, preparation, and implementation. Driving sustainable growth. Drive efficiencies in the SDL through secure from start development, SecDevOps and minimal iterative issue-remediation. Ensure that evolving technologies are embraced with appropriate mitigation controls and contingency planning. Achieving excellence. Promote the understanding of risk in the context of security in order to align WPB security practices with business risk appetite and strategic objectives. Generate an environment in which innovation is supported by security in the working practices. Measures benefits over the short, medium, and long term. Demonstrates a comprehensive WPB IT view when developing solutions. Executes ideas and innovation that are original but remain aligned to business objectives and cybersecurity principles and plans. Customers / Stakeholders Customer focus. Lead a customer-centered culture, championing activities encouraging outstanding customer advocacy. Proactively seek opportunities to utilize strong Cybersecurity principles to improve availability and ensure privacy for customers. Strengthening stakeholder relationships. Enhance key relationships, using rapport-building expertise and appropriate influencing to add value beyond the initial scope, increasing stakeholder advocacy. Maintain key relationships to include technology and business heads across WPB and Cybersecurity along with other GB/GF/R counterparts across the globe. Understanding markets and customers Cultivate strong relationships with organizationally important global and/or high value stakeholders with a tailored approach. Deliver fair outcomes for our customers and ensure own conduct maintains the orderly and transparent operation of financial markets. Promotes the most appropriate security solution even if there are short term additional costs. Demonstrates sensitivity to the realities and concerns of their stakeholders' situation. Analyses and interprets the evolving security threat landscape. Uses innovation to address the needs of customers and stakeholders (building trust). Leadership & Teamwork Drive the development and communication of a clear vision for secure development and maintenance in WPB IT which is aligned to the overall HSBC and Cybersecurity strategy, values and goals in order to inspire and engage people to create an inclusive, high performing, customer-centered culture. Lead, develop and motivate adoption of and compliance with the cybersecurity principles across the lifecycle in the PODs, XFTs, and service Lines / value streams within WPB IT. Lead and encourage constructive teamwork within value streams by demonstrating collaboration and matrix management in action and taking prompt action to address any activities and behaviors that are not consistent with HSBC's diversity policy and/or the best interests of the business and its customers. Monitors complex dependencies and respond accordingly to ensure on-going delivery to local and WPB IT goals. Translates the required course of action into a clear and realistic vision. Develops international solutions that are beneficial for the Service Line across its geographies and its customers. Identifies and builds relationships with key contacts and influencers Effectively translates coaching requirements to WPB IT s overall performance requirements. Operational Effectiveness & Control: Lead the continuing development, implementation and improvement of the security processes, understanding of risk and controls, and capabilities needed to deliver agreed plans and targets. Collaborate with control owners and WPB leadership to maximize end-to-end integration, effectiveness, and efficiency. Establish and maintain a robust and efficient control environment across the lifecycle to ensure good operational, financial and project management and compliance with HSBC policy and procedures, together with early identification and effective resolution or escalation of issues that arise. Lead the implementation and oversight of the Cyber Risk standards and governance frameworks, process and procedures, including adaptation of documentation, to ensure relevance to WPB operations, effective risk management and regulatory compliance. Creates an environment which anticipates risk, ensuring action is taken to quantify and mitigate them. . Coordinate with central cyber teams, 2LOD and control owners to ensure that WPB specific requirements and ways of working are integral to adopted Cyber Policies, Processes, and tooling. Implement IT best practices in risk policies and governance frameworks in areas across WPB IT. Management of Risk (Operational Risk / FIM requirements) The Senior Cyber SME will ensure the fair treatment (service excellence) of our customers is at the heart of everything we do, both personally and as an organisation. The Senior Cyber SME will also continually reassess the Cybersecurity and operational risks associated with the role and inherent in the business, taking account of changing economic or market conditions, legal and regulatory requirements, operating procedures and practices, management restructurings, and the impact of new technology. This will be achieved by ensuring all actions take account of the likelihood of operational risk occurring. Also by addressing any areas of concern in conjunction with entity management and/or the appropriate department. Observation of Internal Controls (Compliance Policy / FIM requirements) Maintains HSBC internal control standards vis- -vis cybersecurity operations, including coordination and resolution planning of internal and external audit points together with any issues raised by external regulators. The Senior Cyber SME will also manage and coordinate the implementation of new internal control and risk -related metrics relating to cyber and secure development practices (KCIs, KRIs, and GRAS). This will be achieved by service line / value stream adherence to all relevant procedures, keeping appropriate records and, where appropriate, by driving the timely implementation of internal and external audit points, including issues raised by external regulators, and internally identified Cybersecurity risks. Escalation to CIOs and CISO when required for prompt addressing to relevant risk forum, such as WPB IT Cyber Working Groups, RCMMs to mention some examples. Local Job Requirements (This could include; Job Dimensions, Job Context & Major Challenges) Budget & people. This is a cross-functional and Senior Cyber SME role which supports and represents WPB IT interests against central cyber and group IT initiatives. This is achieved though and with the support of a large number of CIO delegates (risk champions), embedded cyber-SMEs, pod leads and ITSOs within WPB IT. It will secure applications leveraging right tools and processes enabled by Cybersecurity. The indirect headcount which will be supported by this role would be more than 150-200 staff. Relationships. Key relationships include ownership of the relationship with Cybersecurity control owners and Heads of Cybersecurity Functions and extends to peers across other Global Businesses, Global Functions and Regions up to MD levels in HSBC, including relationships with auditors, regulators and external security forums. This may also include external relationships with TPEMs and potentially vendors, focusing on security support to the WPB IT. Regulatory & Risk Management. Working closely with WPB IT Value Streams and governance counterparts (such as 2LOD, RR and CCO), build strong relationships with internal and external stakeholders (risk, audit, government agencies, industry forums etc) to understand the IT/Information Security risk profile, monitor compliance with policies and standards, and identify and address WPB IT specific requirements. Strategic input. Providing influence and input to ensure alignment between Cybersecurity and Central Cyber Functions and Leadership to represent and ensure WPB IT strategic outcomes and business goals. Uses technical knowledge and experience to solve complex problems, and propose implementable solutions, to deliver ongoing improvements in line with business strategy. Certifications, Qualifications & Experience (For the Job not the Job holder. Minimum requirements of the Job) Good understanding of WPB businesses and general understanding of the bank s businesses and differentiating factors between retail, wholesale, and investment banking A fair understanding of laws and regulations with an emphasis on regulations, rules and standards with global or boarder regional impact (e.g. GDPR, PCI DSS, DORA, HIPAA, etc.) Formal education with a post-graduate degree in IT, Information Security, Risk Management, Business Management or other relevant areas 10+ years of experience in Information Security Management and Cybersecurity High level of personal drive and motivation to ensure delivery of a broad range of outputs simultaneously across WPB IT and HSBC Technology Extensive Programme Management experience and analytical skills. Proven ability to articulate complex issues concisely and in simple language to support problem analysis. Strong knowledge of the external environment regulatory, political, competitors etc. Outstanding relationship management, collaboration and influencing skills. Strong attention to detail and business writing skills and to be able to challenge and shape submissions. Outstanding communication and interpersonal skills with the ability to produce clear and concise reports and communications to senior internal and external stakeholders. Excellent stakeholder management skills with a proven ability to build and maintain strong relationships and communicate on complex issues with a wide spectrum of stakeholders. Proven abilities in working across cultures. Familiarity with Information Security Control and Risk Frameworks (e.g., NIST, ISO 27001, COBIT, etc.) Strong familiarity with and competence in application security tools in general and with specific focus on security tooling used in secure development (e.g., SAST, DAST, MAST, FOSS), threat modelling and risk management. Certifications, Qualifications & Experience (For the Job not the Job holder. Minimum requirements of the Job) Familiarity with security controls around technologies such as cloud, mobile, social, open-banking, etc. Familiarity with OWASP, Cloud, and SANS guidelines on application-security. Experience in supporting Agile and DevOps methodologies. Experience in lifecycle management across the CI/CD pipeline Excellent understanding of banking and security in context of wider industry trends and direction
