60 Mass Jobs - Page 2

Hiring For Onboarding KYC Process - 5.00 LPA Gurugram Grad/ UG's/ - Min. 1 Yr. KYC Onboarding Experience in Any Domain Must. 24/7 Shift 5 Days Cabs Call - Dipankar @ 9650094552 Email CV@ jobsatsmartsource@gmail.com

SUMMARY Looking Exp candidates ready to work in blended Process in Leading KOLKATA MNC , Salary upto 4 lpa Requirements Requirements * Any Undergraduate / Graduate fresher and exp with excellent english communication can apply * Should have excellent communication (read/write/speak) * Should be smart and have convincing skills * Doing outbound calls and providing information * Selling products and promos * Helping customer * Comfortable to work in rotational shift Benefits Benefits Direct Company payroll , PF+ESI+Incentives , Telephonic interview

Hiring For Any KYC Process - 5.00 LPA Gurugram Grad/ UG's/BE/Btech - Min. 1 Yr. OF ANY KYC Experience in Any Domain Must. 24/7 Shift 5 Days Cabs Call - Dipankar @ 9650094552 Email CV@ jobsatsmartsource@gmail.com

SUMMARY Looking Exp candidates ready to work in blended Process in Leading KOLKATA MNC , Salary up to 4.1 lpa Our client is a an American business services company specializing in customer engagement and business performance. Any undergraduate/Graduate can apply Job Location : Kolkata Job Role : Process Associate Work from office Requirements * Any Undergraduate / Graduate fresher and exp with excellent English communication can apply * Should have excellent communication (read/write/speak) * Should be smart and have convincing skills * Doing outbound calls and providing information * Selling products and promos * Helping customer * Comfortable to work in rotational shift Benefits Direct Company payroll , PF+ESI+Incentives.

SUMMARY Opening for AR calling role international voice support in Hyderabad in a leading MNC. -Graduate experience in relevant AR calling experience can apply Work location: WFO, COGNIZANT, 4th floor , Avance Business Hub, An Ascendas IT Park H-04, Phase 2, HITEC City, Hyderabad, Telangana 500081 Job role: - Should be able to communicate in English as this job profile involves interaction with Sat/Sunfixed off PF/Medical insurance coverage IJP- Internal job promotion opportunity Incentive over and above the salary customers from US region -Handle international customer queries related to US healthcare medical billing. -Ensure high levels of accuracy and compliance with medical billing regulations. -Maintain and update customer records in the system. -Deliver exceptional customer service and ensure prompt issue resolution. -Meet process-driven quality and productivity targets. Requirements Requirement : Any Graduate (No under Graduates or candidates having backlogs) 1+ year relevant experience in AR Calling Good communication Comfortable to work in Night Shift - 6.00 PM TO 4.00 AM Comfortable to work from office Location of Work Hyderabad Max CTC offered 4 LPA Benefits Both way transport facility provided PF/Medical insurance coverage IJP- Internal job promotion opportunity Incentive over and above the salary

Hiring For International Voice Customer Service Process - 5.50 LPA - GGN Grad/UG's/ B.E./ B.Tech/ - Min. 1 Yr. Experience in Customer Service is Must Any Domain 24/7 5 Days Cabs Call - Dipankar @ 9650094552 Email CV@ jobsatsmartsource@gmail.com

Hiring For International Voice Customer Service Process - 5.50 LPA - GGN Grad/UG's/ B.E./ B.Tech/ - Min. 1 Yr. Experience in Customer Service is Must Any Domain 24/7 5 Days Cabs Call - Dipankar @ 9650094552 Email CV@ jobsatsmartsource@gmail.com

Hiring For International Voice Customer Service Process - 5.50 LPA - GGN Grad/UG's/ B.E./ B.Tech/ - Min. 1 Yr. Experience in Customer Service is Must Any Domain 24/7 5 Days Cabs Call - Dipankar @ 9650094552 Email CV@ jobsatsmartsource@gmail.com

Hiring For International Voice Customer Service Process - 5.50 LPA - GGN Grad/UG's/ B.E./ B.Tech/ - Min. 1 Yr. Experience in Customer Service is Must Any Domain 24/7 5 Days Cabs Call - Dipankar @ 9650094552 Email CV@ jobsatsmartsource@gmail.com

Hiring For International Voice Customer Service Process - 5.50 LPA - GGN Grad/UG's/ B.E./ B.Tech/ - Min. 1 Yr. Experience in Customer Service is Must Any Domain 24/7 5 Days Cabs Call - Dipankar @ 9650094552 Email CV@ jobsatsmartsource@gmail.com

Hiring For International Voice Customer Service Process - 5.50 LPA - GGN Grad/UG's/ B.E./ B.Tech/ - Min. 1 Yr. Experience in Customer Service is Must Any Domain 24/7 5 Days Cabs Call - Dipankar @ 9650094552 Email CV@ jobsatsmartsource@gmail.com

Hiring For International Voice Customer Service Process - 5.50 LPA - GGN Grad/UG's/ B.E./ B.Tech/ - Min. 1 Yr. Experience in Customer Service is Must Any Domain 24/7 5 Days Cabs Call - Dipankar @ 9650094552 Email CV@ jobsatsmartsource@gmail.com

SUMMARY Opening for AR calling role international voice support in Hyderabad in a leading MNC. -Graduate Fresher and experience in relevant AR calling experience can apply Work location: WFO, COGNIZANT, 4th floor , Avance Business Hub, An Ascendas IT Park H-04, Phase 2, HITEC City, Hyderabad, Telangana 500081 Job role: - Should be able to communicate in English as this job profile involves interaction with Sat/Sunfixed off PF/Medical insurance coverage IJP- Internal job promotion opportunity Incentive over and above the salary customers from US region -Handle international customer queries related to US healthcare medical billing. -Ensure high levels of accuracy and compliance with medical billing regulations. -Maintain and update customer records in the system. -Deliver exceptional customer service and ensure prompt issue resolution. -Meet process-driven quality and productivity targets. Requirements Requirement : Any Graduate (No under Graduates or candidates having backlogs) 1+ year relevant experience in AR Calling Good communication Comfortable to work in Night Shift - 6.00 PM TO 4.00 AM Comfortable to work from office Location of Work Hyderabad Max CTC offered 4 LPA Benefits Both way transport facility provided PF/Medical insurance coverage IJP- Internal job promotion opportunity Incentive over and above the salary

Hiring For International Voice Customer Service Process - 5.50 LPA - GGN Grad/UG's/ B.E./ B.Tech/ - Min. 1 Yr. Experience in Customer Service is Must Any Domain 24/7 5 Days Cabs Call - Dipankar @ 9650094552 Email CV@ jobsatsmartsource@gmail.com

Hiring For International Voice Customer Service Process - 5.50 LPA - GGN Grad/UG's/ B.E./ B.Tech/ - Min. 1 Yr. Experience in Customer Service is Must Any Domain 24/7 5 Days Cabs Call - Dipankar @ 9650094552 Email CV@ jobsatsmartsource@gmail.com

Lead Mass Experince-kharadi-Pune: #BAL JOB DESCRIPTION Born in 1995, Airtel aims to offer global connectivity and unlock endless opportunities. Our presence is positioned to serve nearly 96% of the nation's population with infrastructure to sustain cutting-edge technologies such as 5G, IoT, IQ, and Airtel Black. At Airtel, we strive to go beyond our duties to create impactful solutions for consumers, while also preserving the ecological balance. We create impact, take early ownership, and experiment with different career paths as part of our cultural fabric. Heres what you will get to experience as an Airtel employee: Limitless Impact: You get to make a difference to internal and external customers by taking small and big ideas to success and therefore leaving footprints at the scale of billions. And beyond. Limitless Ownership: You get to go above and beyond to take responsibility, challenge the norms and take risks to create big things in more ways than one. Limitless Careers: You have the freedom to imagine, and an open canvas available to you to experiment and implement new ideas to gain depth and breadth of experiences. So come join us, and #BeLimitless. Because you are. Job Details Job TitleLead Mass Experience DesignationLead Job Code FunctionB2C CE Sub-FunctionCE LocationCircle Level/GradeManager Position Description The purpose of this role is to manage the development and implementation of strategies to enhance the overall customer experience for the prepaid market segment. The role is required to drive customer satisfaction and loyalty through innovative solutions and excellent service delivery. Organizational Relationship Reporting ToCircle CE Head Total number of employees supervised by you DIRECTLY or INDIRECTLY ManagerialIndividual Contributors Directly-1 Indirectly-- Key Responsibilities & Accountabilities Mass Value Strategy Development Improve prepaid customer experience by driving digital penetration and sharing regular feedback on digital enhancement. Proactively improve the processes which can be driven from circles like network tracks for field and non-field, D2C, Circle Marketing etc. Identify various key touch points and drive call listening and focussed group discussions at these touch points. Ensure segment-wise CLM ownership to ensure committed benefit is given to the customer on time. Interaction Reduction Reduce customer interactions by ensuring a seamless customer experience. There must be a 30% customer interaction. Reduce interactions with customers having repeat issues by conducting a weekly repeat analysis and sharing an action plan which will prevent such issues from occurring again. There must be a 25% reduction in repeat customer interaction. Churn Reduction Ensure MNP churn reduction. There must be a 10% monthly reduction from the MNP port out. The bundled churn must be less than the pan India average. Customer Retention Strategies like proactive servicing of repeat callers, vernacular verification by a chatbot etc must be implemented to ensure customer retention. The MNP retention must be greater than the pan India averages and in turn ensuring greater ROI. E-Sim Penetration Strategies must be developed and implemented to enhance e-sim penetration which in turn improves customer experience and convenience. Cross Functional Collaboration Collaborate with cross functional teams to close on issues and develop solutions. People Management Monitor and review performance of team members on an ongoing basis and provides requisite inputs to groom team members for higher responsibilities. Provide developmental support to team members through various trainings that caters to the organizational need. Knowledge, Certifications and Experience Education QualificationGraduate/Post-grad uate Total Experience8 - 10 years of experience with relevant experience in telecommunication industry Certifications required (if any) Key Interactions Internal / External Stakeholders (Internal means External to the department and internal to the organization; External means External to the organization) InternalCross Functional Teams ExternalPrepaid Airtel Customers Skills and Competencies Technical Competencies Proficiency in Service Provisioning Understanding of Telecom Trends and Technologies Strong Analytical Skill Stakeholder Management Leadership and Behavioural Competencies Customer Obsession Collaboration and Influence Ownership Mindset Learning Agility Navigating Change Execution Excellence Leaders Building Leaders

Hiring For Banking KYC Process - 4.50 LPA Gurugram Grad/ UG's/ - Min. 1 Yr. KYC Banking Experience in Any Domain Must. 24/7 Shift 5 Days Cabs Call - Dipankar @ 9650094552 Email CV@ jobsatsmartsource@gmail.com

Hiring For Banking KYC Process - 4.50 LPA Gurugram Grad/ UG's/ - Min. 1 Yr. KYC Banking Experience in Any Domain Must. 24/7 Shift 5 Days Cabs Call - Dipankar @ 9650094552 Email CV@ jobsatsmartsource@gmail.com

Hiring For International Blended Process - 5.80 LPA Gurugram Grad/ UG's/ B.Tech / B.E. - Min. 1 Yr. Customer Service Experience in Any Domain Must. 24/7 Shift 5 Days Cabs Call - Dipankar @ 9650094552 Email CV@ jobsatsmartsource@gmail.com

Hiring For Banking KYC Process - 4.50 LPA Gurugram Grad/ UG's/ - Min. 1 Yr. KYC Banking Experience in Any Domain Must. 24/7 Shift 5 Days Cabs Call - Dipankar @ 9650094552 Email CV@ jobsatsmartsource@gmail.com

Hiring For International Blended Process - 5.80 LPA Gurugram Grad/ UG's/ B.Tech / B.E. - Min. 1 Yr. Customer Service Experience in Any Domain Must. 24/7 Shift 5 Days Cabs Call - Dipankar @ 9650094552 Email CV@ jobsatsmartsource@gmail.com

Hiring For International Email And Chat Banking Process - 5.20 LPA - GGN Grad/ B.E./ B.Tech/ - Min. 1 Yr. Experience in Customer Service is Must Any Domain 24/7 5 Days Cabs Call - Dipankar @ 9650094552 Email CV@ jobsatsmartsource@gmail.com

Hiring For Banking KYC Process - 4.50 LPA Gurugram Grad/ UG's/ - Min. 1 Yr. KYC Banking Experience in Any Domain Must. 24/7 Shift 5 Days Cabs Call - Dipankar @ 9650094552 Email CV@ jobsatsmartsource@gmail.com

Hiring For International Blended Process - 5.80 LPA Gurugram Grad/ UG's/ B.Tech / B.E. - Min. 1 Yr. Customer Service Experience in Any Domain Must. 24/7 Shift 5 Days Cabs Call - Dipankar @ 9650094552 Email CV@ jobsatsmartsource@gmail.com

SUMMARY Looking Exp candidates ready to work in blended Process in Leading KOLKATA MNC , Salary upto 4 lpa Requirements Requirements * Any Undergraduate / Graduate fresher and exp with excellent english communication can apply * Should have excellent communication (read/write/speak) * Should be smart and have convincing skills * Doing outbound calls and providing information * Selling products and promos * Helping customer * Comfortable to work in rotational shift Benefits Benefits Direct Company payroll , PF+ESI+Incentives , Telephonic interview