Mass Hiring For International Voice Process For BPO

Job Title: International Voice Process Associate (BPO Sector)

Location:

Job Type:

Company Overview:

Key Responsibilities:

• Handle inbound and outbound calls, providing solutions to customer queries.
• Communicate effectively with customers in English (both spoken and written).
• Provide product/service information and resolve any issues or concerns.
• Maintain a high level of professionalism and customer service standards.
• Follow the standard operating procedures for quality and performance metrics.
• Work as part of a team to achieve individual and team targets.
• Assist in cross-functional tasks as required (blended process) voice and non-voice.

Skills & Qualifications:

• Education:

  Graduation (Freshers) or undergraduates with 1 year of experience in international voice process.

• Communication:

  Excellent spoken and written English communication skills are a must.

• Experience:

  Freshers are welcome to apply. Undergraduates with 1 year of experience in an international voice process will be preferred.

• Technical Skills:

  Basic computer proficiency and familiarity with customer support tools are an added advantage.

• Soft Skills:

  Strong interpersonal and problem-solving skills, empathy, and patience.
• Ability to work in a fast-paced, target-driven environment.
• Immediate joiners are preferred.

What We Offer:

• Competitive salary package.
• Complimentary round-trip cab service for your convenience.
• Performance-based incentives to recognize your efforts.
• A supportive and dynamic team environment fostering both personal and professional growth.

How to Apply:

If you have a passion for customer service and the drive to succeed, we would love to hear from you! Join us in making a difference and shaping a better tomorrow.