Mass Hiring For International Voice Process For BPO

0 - 5 years

3 - 6 Lacs

Posted:9 months ago| Platform: Naukri logo

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Job Type

Full Time

Job Description

Job Title: International Voice Process Associate (BPO Sector)

Location:

Job Type:

Company Overview:

Key Responsibilities:

  • Handle inbound and outbound calls, providing solutions to customer queries.
  • Communicate effectively with customers in English (both spoken and written).
  • Provide product/service information and resolve any issues or concerns.
  • Maintain a high level of professionalism and customer service standards.
  • Follow the standard operating procedures for quality and performance metrics.
  • Work as part of a team to achieve individual and team targets.
  • Assist in cross-functional tasks as required (blended process) voice and non-voice.

Skills & Qualifications:

  • Education:

    Graduation (Freshers) or undergraduates with 1 year of experience in international voice process.
  • Communication:

    Excellent spoken and written English communication skills are a must.
  • Experience:

    Freshers are welcome to apply. Undergraduates with 1 year of experience in an international voice process will be preferred.
  • Technical Skills:

    Basic computer proficiency and familiarity with customer support tools are an added advantage.
  • Soft Skills:

    Strong interpersonal and problem-solving skills, empathy, and patience.
  • Ability to work in a fast-paced, target-driven environment.
  • Immediate joiners are preferred.

What We Offer:

  • Competitive salary package.
  • Complimentary round-trip cab service for your convenience.
  • Performance-based incentives to recognize your efforts.
  • A supportive and dynamic team environment fostering both personal and professional growth.

How to Apply:

If you have a passion for customer service and the drive to succeed, we would love to hear from you! Join us in making a difference and shaping a better tomorrow.

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Spes Manning

Consulting

New York

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