Maruti Suzuki driving school - Pratham Motors

Job Summary: As a Front Desk Executive at Maruti Suzuki Driving School, you will be the first point of contact for students and visitors. You will manage the front office operations, handle inquiries, maintain records, and ensure smooth coordination between students and instructors. This role is critical to creating a professional and friendly environment that reflects the high standards of MSDS. Key Responsibilities: Greet and assist walk-in customers and students in a courteous and professional manner Handle incoming calls, emails, and online inquiries regarding driving courses, schedules, and other services Provide detailed information about available driving courses, fees, and documentation required Register new students and assist with enrollment forms, ID proof, and photograph collection Schedule theory and practical driving sessions in coordination with instructors Maintain student records, attendance, and feedback logs (manual and/or digital) Follow up on inquiries and leads to convert them into enrollments Handle payments, issue receipts, and maintain daily collection records Coordinate with the training team to ensure smooth operation of classes and vehicle availability Address customer queries, concerns, and complaints promptly and escalate when necessary Ensure the front desk area is clean, organized, and presentable at all times Required Skills and Qualifications: Minimum 12th pass; graduate preferred Proficiency in MS Office (Excel, Word) and basic computer operation Good communication skills in English and local language Polite, well-groomed, and customer-oriented approach Ability to handle multiple tasks efficiently Prior experience in a front desk or customer-facing role is an advantage Job Types: Full-time, Permanent Pay: Up to ₹24,000.00 per month Benefits: Leave encashment Paid sick time Provident Fund Experience: tele calling : 1 year (Required) Language: English (Required) Hindi (Required) Work Location: In person