Supports the day-to-day execution of general ledger impacted processes, including support to clients as they work with and understand these processes Performs accounting functions specifically in the areas of account balancing, ledger reconciliation, reporting and discrepancy resolution CANDIDATE PROFILE Education and Experience 4-year bachelors degree in Finance and Accounting or related major; no work experience required OR 2-year degree from an accredited university in Finance and Accounting or related major; 2 years experience in finance and accounting or related professional area CORE WORK ACTIVITIES Managing Work, Projects, and Policies Coordinates and implements accounting work and projects as assigned Coordinates, implements and follows up on Accounting SOP audits for all areas of the property Complies with Federal and State laws applying to fraud and collection procedures Generates and provides accurate and timely results in the form of reports, presentations, etc Analyzes information and evaluates results to choose the best solution and solve problems Compiles, codes, categorizes, calculates, tabulates, audits, or verifies information or data Balances credit card ledgers Verifies contracts for groups and performs credit reference checks for direct billed groups if necessary Maintaining Finance and Accounting Goals Achieves and exceeds goals including performance goals, budget goals, team goals, etc Develops specific goals and plans to prioritize, organize, and accomplish your work Submits reports in a timely manner, ensuring delivery deadlines Ensures profits and losses are documented accurately Monitors all taxes that apply, ensuring that taxes are current, collected and/or accrued Maintains a strong accounting and operational control environment to safeguard assets Completes period end function each period Provide direction and assistance to other organizational units regarding accounting and budgeting policies and procedures, and efficient control and utilization of financial resources Demonstrating and Applying Accounting Knowledge Demonstrates knowledge of job-relevant issues, products, systems, and processes Demonstrates knowledge of return check procedures Demonstrates knowledge of the Gross Revenue Report Demonstrates knowledge and proficiency with write off procedures Demonstrates knowledge and proficiency with consolidated deposit procedures Keeps up-to-date technically and applying new knowledge to your job Uses computers and computer systems (including hardware and software) to program, develop financial spreadsheets, set up functions, enter data, or process information Uses relevant information and individual judgment to determine whether events or processes comply with laws, regulations, or standards Leading Accounting Teams Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example Motivates and provides a work environment where employees are productive Imposes deadlines and delegates tasks Provides an "open door policy" and is highly visible in areas of responsibility Understands how to manage in a culturally diverse work environment Manages the quality process in areas of customer service and employee satisfaction Managing and Conducting Human Resource Activities Supports the development, mentoring and training of employees Provides constructive coaching and counseling to employees Trains people on account receivable posting techniques Additional Responsibilities Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person Demonstrates personal integrity Uses effective listening skills Demonstrates self confidence, energy and enthusiasm Manages group or interpersonal conflict effectively Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner Manages time well and possesses strong organizational skills Presents ideas, expectations and information in a concise well organized way Uses problem solving methodology for decision making and follow up Makes collections calls if necessary

Our jobs aren t just about putting food on the table or serving guests during a banquet or event Instead, we want to build an experience that is memorable and unique - with food and drinks on the side Our F&B Service Experts is skilled in a wide range of event functions and able to take the initiative and deliver a wide range of services to make sure that guests experience is well taken care of from start to finish Whether setting tables and event materials communicating with the kitchen, interacting, and serving guests, or cleaning work areas and supplies, the F&B Service Expert makes transactions feel like part of the experience Follow all company and safety and security policies and procedures; report maintenance needs, accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets Welcome and acknowledge all guests according to company standards Speak with others using clear and professional language Develop and maintain positive working relationships with others; support team to reach common goals Ensure adherence to quality expectations and standards Stand, sit, or walk for an extended period of time Reach overhead and below the knees, including bending, twisting, pulling, and stooping Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance Perform other reasonable job duties as requested by Supervisors PREFERRED QUALIFICATIONS Education: High school diploma or GED equivalent Related Work Experience: At least 1 year of related work experience Supervisory Experience: No supervisory experience License or Certification: None Marriott International is an equal opportunity employer We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law

Inspect guest rooms, public areas, pool, etc after being cleaned by Housekeeper to ensure quality standards Run sold room reports, verify room status, determine discrepant rooms, prioritize room cleaning, and update status of departing guest rooms Assist Housekeeping management in managing daily activities Act as a liaison to coordinate the efforts of Housekeeping, Engineering, Front Office, and Laundry Document and resolve issues with discrepant rooms with the Front Desk Prepare, distribute, and communicate changes in room assignments Communicate issues to next shift Complete required paperwork Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets Welcome and acknowledge all guests according to company standards; anticipate and address guests service needs; assist individuals with disabilities; thank guests with genuine appreciation Speak with others using clear and professional language Develop and maintain positive working relationships with others; listen and respond appropriately to the concerns of other employees Ensure adherence to quality expectations and standards Move, lift, carry, and place objects weighing less than or equal to 55 pounds without assistance and in excess of 55 pounds with assistance Ability to push and pull a loaded housekeeping cart and other work-related machinery over sloping and uneven surfaces Reach overhead and below the knees, including bending, twisting, pulling, and stooping Stand, sit, kneel, or walk for an extended period across an entire work shift Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination Enter and locate work-related information using computers and/or point of sale systems Read and visually verify information in a variety of formats (eg, small print) Perform other reasonable job duties as requested by Supervisors PREFERRED QUALIFICATION Education: High school diploma or GED equivalent Related Work Experience: At least 1 year of related work experience Supervisory Experience: At least 1 year of supervisory experience License or Certification: None Marriott International is an equal opportunity employer We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law

Prepare special meals or substitute items Regulate temperature of ovens, broilers, grills, and roasters Pull food from freezer storage to thaw in the refrigerator Ensure proper portion, arrangement, and food garnish Maintain food logs Monitor the quality and quantity of food that is prepared Communicate assistance needed during busy periods Inform Chef of excess food items for use in daily specials Inform Food & Beverage service staff of menu specials and out of stock menu items Ensure the quality of the food items Prepare and cook food according to recipes, quality standards, presentation standards, and food preparation checklist Prepare cold foods Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; serve as a role model Follow all company and safety and security policies and procedures; report maintenance needs, accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets Anticipate and address guests service needs Speak with others using clear and professional language Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees Ensure adherence to quality expectations and standards Stand, sit, or walk for an extended period of time Reach overhead and below the knees, including bending, twisting, pulling, and stooping Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance Perform other reasonable job duties as requested by Supervisors PREFERRED QUALIFICATION Education: Technical, Trade, or Vocational School Degree Related Work Experience: At least 3 years of related work experience Supervisory Experience: No supervisory experience License or Certification: None Marriott International is an equal opportunity employer We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law

Assist in monitoring/tracking employee relations issues including resolution and follow-up Assist and support management and the leadership team with handling and resolving Human Resources issues Monitor all hiring and recruitment processes for compliance with all local, state, and federal laws and company policies and standards Inform Human Resources management of issues related to employee relations Respond to questions, requests, and concerns from employees and management regarding company and Human Resources programs, policies and guidelines Disseminate information to employees related to employer-employee relations, employee activities, and personnel policies and programs Review and ensure accurate maintenance of all employee records and files (eg, interview documents, I-9s) Assist in logistics, administration, and scheduling of annual employee surveys Answer phone calls and record messages Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager Maintain confidentiality of proprietary information Welcome and acknowledge all guests according to company standards Speak with others using clear and professional language; answer telephones using appropriate etiquette Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees Enter and locate work-related information using computers and/or point of sale systems PREFERRED QUALIFICATIONS Education: High school diploma or GED equivalent Related Work Experience: At least 1 year of related work experience Supervisory Experience: At least 1 year of supervisory experience License or Certification: None

Prepare ingredients for cooking, including portioning, chopping, and storing food Wash and peel fresh fruits and vegetables Weigh, measure, and mix ingredients Prepare and cook food according to recipes, quality standards, presentation standards, and food preparation checklist Prepare cold foods Operate ovens, stoves, grills, microwaves, and fryers Test foods to determine if they have been cooked sufficiently Monitor food quality while preparing food Set-up and break down work station Serve food in proper portions onto proper receptacles Wash and disinfect kitchen area, tables, tools, knives, and equipment Check and ensure the correctness of the temperature of appliances and food Follow all company and safety and security policies and procedures; report maintenance needs, accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets Speak with others using clear and professional language Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees Ensure adherence to quality expectations and standards Stand, sit, or walk for an extended period of time or for an entire work shift Reach overhead and below the knees, including bending, twisting, pulling, and stooping Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance Perform other reasonable job duties as requested by Supervisors PREFERRED QUALIFICATION Education: High school diploma or GED equivalent Related Work Experience: At least 1 year of related work experience Supervisory Experience: No supervisory experience License or Certification: None Marriott International is an equal opportunity employer We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law

Patrol all areas of the property; assist guests with room access Monitor Closed Circuit Televisions, perimeter alarm system, duress alarms, and fire life safety system Lock property entrances when required Conduct daily physical hazard inspections Respond to accidents, contact EMS or administer first aid/CPR as required Assist guests/employees during emergency situations Notify appropriate individuals in the event of accidents, attacks, or other incidents Defuse guest/employee disturbances Call for outside assistance if necessary Complete incident reports to document all Security/Loss Prevention related incidents Handle all interruptions and complaints Resolve safety hazard situations Escort any unwelcome persons from the property without interrupting the orderly flow of property operation Report to scenes of vehicle accidents/thefts Call for assistance using proper code responses Complete a Loss Prevention shift summary/daily activity report Maintain confidentiality of all Security/Loss Prevention and property reports/documents; release information only to authorized individuals Conduct investigations and gather evidence Conduct interviews with relevant parties Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets Welcome and acknowledge all guests according to company standards; anticipate and address guests service needs; assist individuals with disabilities; thank guests with genuine appreciation Speak with others using clear and professional language; prepare and review written documents accurately and completely Develop and maintain positive working relationships with others; support team to reach common goals Comply with quality assurance expectations and standards Stand, sit, or walk for an extended period of time In addition, some states may have additional licensing/registration requirements to be considered for this position Read and visually verify information in a variety of formats (eg, small print) Visually inspect tools, equipment, or machines (eg, to identify defects) Enter and locate work-related information using computers and/or point of sale systems Move at a speed required to respond to work situations (eg, run, walk, jog) Stand, sit, or walk for an extended period of time or for an entire work shift Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing in excess of 75 pounds with assistance Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination Move through narrow, confined, or elevated spaces Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps Reach overhead and below the knees, including bending, twisting, pulling, and stooping Perform other reasonable job duties as requested by Supervisors PREFERRED QUALIFICATIONS Education: High school diploma or GED equivalent Related Work Experience: No related work experience Supervisory Experience: No supervisory experience License or Certification: None Marriott International is an equal opportunity employer We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law

Accountable for overall success of the daily kitchen operations Exhibits culinary talents by personally performing tasks while leading the staff and managing all food related functions Works to continually improve guest and employee satisfaction while maintaining the operating budget Supervises all kitchen areas to ensure a consistent, high quality product is produced Responsible for guiding and developing staff including direct reports Must ensure sanitation and food standards are achieved CANDIDATE PROFILE Education and Experience High school diploma or GED; 4 years experience in the culinary, food and beverage, or related professional area OR 2-year degree from an accredited university in Culinary Arts, Hotel and Restaurant Management, or related major; 2 years experience in the culinary, food and beverage, or related professional area CORE WORK ACTIVITIES Ensuring Culinary Standards and Responsibilities are Met Manages kitchen shift operations and ensures compliance with all Food & Beverage policies, standards and procedures Estimates daily production needs on a weekly basis and communicates production needs to kitchen personnel daily Assists Executive Chef with all kitchen operations and preparation Prepares and cooks foods of all types, either on a regular basis or for special guests or functions Develops, designs, or creates new applications, ideas, relationships, systems, or products, including artistic contributions Assists in determining how food should be presented and creates decorative food displays Maintains purchasing, receiving and food storage standards Ensures compliance with food handling and sanitation standards Performs all duties of kitchen managers and employees as necessary Recognizes superior quality products, presentations and flavor Ensures compliance with all applicable laws and regulations Follows proper handling and right temperature of all food products Operates and maintains all department equipment and reports malfunctions Checks the quality of raw and cooked food products to ensure that standards are met Leading Kitchen Operations Supervises and coordinates activities of cooks and workers engaged in food preparation Leads shifts while personally preparing food items and executing requests based on required specifications Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example Encourages and builds mutual trust, respect, and cooperation among team members Serves as a role model to demonstrate appropriate behaviors Maintains the productivity level of employees Ensures employees understand expectations and parameters Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team Ensures property policies are administered fairly and consistently Communicates performance expectations in accordance with job descriptions for each position Recognizes success performance and produces desired results Ensuring Exceptional Customer Service Provides services that are above and beyond for customer satisfaction and retention Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis Sets a positive example for guest relations Empowers employees to provide excellent customer service Interacts with guests to obtain feedback on product quality and service levels Handles guest problems and complaints Maintaining Culinary Goals Achieves and exceeds goals including performance goals, budget goals, team goals, etc Develops specific goals and plans to prioritize, organize, and accomplish your work Utilizes the Labor Management System to effectively schedule to business demands and for tracking of employee time and attendance Trains employees in safety procedures Managing and Conducting Human Resource Activities Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed Participates in the employee performance appraisal process, providing feedback as needed Brings issues to the attention of the department manager and Human Resources as necessary Additional Responsibilities Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person Analyzes information and evaluating results to choose the best solution and solve problems Attends and participates in all pertinent meetings Marriott International is an equal opportunity employer We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law

Provide massage services to guests using props and/or products Provide body treatments to guests using body scrubs, wraps, and/or hydrotherapy Assess guest needs and inquire about contraindications (eg, allergies, high blood pressure, and pregnancy) before beginning service Keep up to date with current techniques and modalities related to their field of work Escort guests to and from treatment rooms Arrange workstation, treatment room, and/or drapes Frequently check with guest to promote comfort, safety and security throughout service Promote and sell spa/salon services including retail offerings related to the Spa Clean, maintain, and sterilize tools Maintain cleanliness of workstation and/or treatment room throughout shift, dispose of trash and dirty linens, and secure supplies and equipment at the end of each shift Monitor and stick to time schedule throughout the day Handle inappropriate guest behavior by following Marriott International standard operating procedures for Inappropriate conduct for guests and therapists, leading up to and including stopping a treatment or service and informing supervisor/manager Maintain current skills and licensure in service area as per regional requirements Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications Follow all company policies and procedures; make sure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets Welcome and acknowledge all guests according to company standards; anticipate and address guests service needs; thank guests with genuine appreciation Speak with others using clear and professional language Develop and maintain positive working relationships with others Stand, sit, or walk for an extended period of time; grasp, turn, and manipulate objects of varying size and weight Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination Perform other reasonable job duties as requested by Supervisors PREFERRED QUALIFICATIONS Education: Technical, Trade, or Vocational School Degree Related Work Experience: At least 1 year of related work experience Supervisory Experience: No supervisory experience REQUIRED QUALIFICATIONS License or Certification: State or Regional Massage License Marriott International is an equal opportunity employer We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law

Check figures, postings, and documents for accuracy Organize, secure, and maintain all files, records, cash and cash equivalents in accordance with policies and procedures Record, store, access, and/or analyze computerized financial information Classify, code, and summarize numerical and financial data to compile and keep financial records, using journals, ledgers, and/or computers Prepare, maintain, audit, and distribute statistical, financial, accounting, auditing, or payroll reports and tables Complete period-end closing procedures and reports as specified Prepare, review, reconcile, and issue bills, invoices, and account statements according to company procedures Follow-up and resolve past due accounts and vendor invoices until payment in full is received or resolved Coordinate tasks and work with other departments; serve as a departmental role model or mentor; assign and ensure work tasks are completed on time and that they meet appropriate quality standards Report work related accidents, or other injuries immediately upon occurrence to manager/supervisor Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance Perform other reasonable job duties as requested by Supervisors PREFERRED QUALIFICATIONS Education: High school diploma or GED equivalent Related Work Experience: At least 1 year of related work experience Supervisory Experience: No supervisory experience License or Certification: None Marriott International is an equal opportunity employer We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law

Prepare ingredients for cooking, including portioning, chopping, and storing food Wash and peel fresh fruits and vegetables Weigh, measure, and mix ingredients Prepare and cook food according to recipes, quality standards, presentation standards, and food preparation checklist Prepare cold foods Operate ovens, stoves, grills, microwaves, and fryers Test foods to determine if they have been cooked sufficiently Monitor food quality while preparing food Set-up and break down work station Serve food in proper portions onto proper receptacles Wash and disinfect kitchen area, tables, tools, knives, and equipment Check and ensure the correctness of the temperature of appliances and food Follow all company and safety and security policies and procedures; report maintenance needs, accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets Speak with others using clear and professional language Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees Ensure adherence to quality expectations and standards Stand, sit, or walk for an extended period of time or for an entire work shift Reach overhead and below the knees, including bending, twisting, pulling, and stooping Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance Perform other reasonable job duties as requested by Supervisors PREFERRED QUALIFICATION Education: High school diploma or GED equivalent Related Work Experience: At least 1 year of related work experience Supervisory Experience: No supervisory experience License or Certification: None Marriott International is an equal opportunity employer We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law

Leads and manages all day-to-day activities related to the sales function with a focus on building long-term, value-based customer relationships that enable achievement of property sales objectives Achieves personal booking goals and makes recommendations on booking goals of direct reports CANDIDATE PROFILE Education and Experience 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 3 years experience in the sales and marketing or related professional area OR 4-year bachelors degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 1 year experience in the sales and marketing or related professional area CORE WORK ACTIVITIES Supporting Developing & Executing Sales Strategies Works with sales leader to ensure understanding of sales strategy and effective implementation of this strategy for the segment Works with management team to create and implement a sales plan addressing revenue, customers and the market for the segment led by the DOS Assists with the development and implementation of promotions, both internal and external Maximizing Revenue Provides positive and aggressive leadership to ensure maximum revenue potential (eg, sets example with personal booking goals) Recommends booking goals for sales team members Managing Sales Activities Monitors all day to day activities of direct reports Approves space release for catering to maximize revenue (DOS, Group) in the absence of a Business Evaluation Manager Participates in sales calls with members of sales team to acquire new business and/or close on business Executes and supports the operational aspects of business booked (eg, generating proposal, writing contract, customer correspondence) Analyzing & Reporting on Sales and Financial Data Analyzes market information by using sales systems and implements strategy to achieve property s financial room and catering goals Assists Revenue Management with completing accurate six period projections Reviews sales and catering guest satisfaction results to identify areas of improvement Ensuring Exceptional Customer Service Displays leadership in guest hospitality, exemplifies customer service and creates a positive example for guest relations Interacts with guests to obtain feedback on product quality and service levels Meets with guests during pre- and post-convention meetings to obtain feedback on quality of product (eg, rooms, meeting facilities and equipment, food and beverage), service levels, execution against contract and overall satisfaction Empowers employees to provide excellent customer service Observes service behaviors of employees and provides feedback to individuals Incorporates guest satisfaction as a component of department meetings with a focus on continuous improvement Executes and supports the company s Customer Service Standards and property s Brand Standards Participates in and practices daily service basics of the brand Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and ensuring their satisfaction before and during their program/event Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to the company Gains understanding of the property s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution both prior to, and during the program/event Building Successful Relationships Develops and manages relationships with key stakeholders, both internal and external Works collaboratively with off-property sales channels (eg, Event Booking Center, Market Sales, GSO) to ensure the property needs are being achieved and the sales efforts are complementary, not duplicative Works with Human Resources, Engineering and Loss Prevention to ensure compliance with local, state and federal regulations and/or union requirements Attends customer events, trade shows and sales missions to maintain, build or develop key relationships with GSO Managers and customers Managing and Conducting Human Resource Activities Interviews and hires management and hourly employees with the appropriate skills to meet the business needs of the operation Utilizes all available on the job training tools for employees Marriott International is an equal opportunity employer We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law

Position responsible for all the food and beverage operations, which includes all culinary, restaurant, beverage and room service operations Oversees guest and employee satisfaction, maintaining standards and meeting or exceeding financial goals Demonstrates knowledge and proficiency of all applicable food and beverage laws and regulations Develops and implements business plan for food and beverage CANDIDATE PROFILE Education and Experience High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area OR 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area CORE WORK ACTIVITIES Developing and Maintaining Budgets Develops and manages all financial, employee engagement and guest satisfaction plans and actions for Food and Beverage departments Maintains a positive cost management index for kitchen and restaurant operations Utilizes budgets to understand financial objectives Leading Food and Beverage Team Manages the Food and Beverage departments (not catering sales) Supervises and manages employees Manages all day-to-day operations Understands employee positions well enough to perform duties in employees absence Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example Oversees all culinary, restaurant, beverage and room service operations Creates and nurtures a property environment that emphasizes motivation, empowerment, teamwork, continuous improvement and a passion for providing service Provides excellent customer service to all employees Responds quickly and proactively to employees concerns Provides a learning atmosphere with a focus on continuous improvement Provides proactive coaching and counseling to team members Encourages and builds mutual trust, respect, and cooperation among team members Monitors and maintains the productivity level of employees Develops specific goals and plans to prioritize, organize, and accomplish work Provides the leadership, vision and direction to bring together and prioritize the departmental goals in a way that will be efficient and effective Sets clear expectations with the employees and team leaders and verifies that appropriate rewards are given if expectations are exceeded Ensuring Exceptional Customer Service Provides excellent customer service Responds quickly and proactively to guests concerns Understands the brands service culture Drives alignment of all employees, team leaders and managers to the brands service culture Sets service expectations for all guests internally and externally Takes ownership of a guest complaint/problem until it is resolved or it has been addressed by the appropriate manager or employee Verifies all banquet functions are up to standard and exceed guests expectations Provides services that are above and beyond for customer satisfaction and retention Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed Serves as a role model to demonstrate appropriate behaviors Manages day-to-day operations, drives quality, and verifies standards are meeting the expectations of the customers on a daily basis Managing and Conducting Human Resource Activities Provides guidance and direction to subordinates, including setting performance standards and monitoring performance Conducts performance reviews in a timely manner Promotes both Guarantee of Fair Treatment and Open Door policies Identifies the developmental needs of others and coaches, mentors, or otherwise helps others to improve their knowledge or skills Identifies the educational needs of others, develops formal educational or training programs or classes, and teaches or instructs others Develops an action plan to attack need areas and expand on strengths based on employee engagement and guest satisfaction results Additional Responsibilities Complies with all corporate accounting procedures Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person Analyzes information and evaluates results to choose the best solution and solve problems Drives effective departmental communication and information systems through logs, department meetings and property meetings Marriott International is an equal opportunity employer We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law

Responsible for the daily shift operations of Housekeeping, Recreation/Health Club and, if applicable, Laundry Directs and works with employees to verify property guestrooms, public space and employee areas are clean and well maintained Completes inspections and holds people accountable for corrective action Position assists in ensuring guest and employee satisfaction while maintaining the operating budget CANDIDATE PROFILE Education and Experience High school diploma or GED; 2 years experience in the housekeeping or related professional area OR 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required CORE WORK ACTIVITIES Managing Housekeeping Operations and Budgets Verifies guest room status is communicated to the Front Desk in a timely and efficient manner Inspects guestrooms on a daily basis Obtains list of rooms to be cleaned immediately and list of prospective check-outs or discharges to prepare work assignments Inventories stock to verify adequate supplies Supports and supervises an effective inspection program for all guestrooms and public space Understands the impact of department s operations on the overall property financial goals and objectives and manages to achieve or exceed budgeted goals Verifies all employees have proper supplies, equipment and uniforms Communicates areas that need attention to staff and follows up to verify understanding Supervises daily Housekeeping shift operations and verifies compliance with all housekeeping policies, standards and procedures Participates in departmental meetings and continually communicates a clear and consistent message regarding the departmental goals to produce desired results Conducting Human Resources Activities Uses all available on the job training tools to train new room attendants and provide follow-up training as necessary Establishes and maintains open, collaborative relationships with employees and verifies employees do the same with them Schedules employees to business demands and for tracks employee time and attendance Verifies employees understand expectations and parameters Verifies property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process, where applicable Supervises staffing levels to verify that guest service, operational needs, and financial objectives are met Observes service behaviors of employees and provides feedback to individuals Verifies employee recognition is taking place on all shifts Participates in an on-going employee recognition program Solicits employee feedback, utilizes an open door policy, and reviews employee satisfaction results to identify and address employee problems or concerns Participates in employee progressive discipline procedures Celebrates successes and publicly recognizes the contributions of team members Ensuring Exceptional Customer Service Sets a positive example for guest relations Understands the brands service culture Participates in the development and implementation of corrective action plans to improve guest satisfaction Empowers employees to provide excellent customer service Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement Responds to and handles guest problems and complaints Strives to improve service performance Marriott International is an equal opportunity employer We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law

Responsible for proactively soliciting and managing large group/catering related opportunities with significant revenue potential. Manages group/catering opportunities not handled by an Event Booking Center (EBC). Actively up-sells each business opportunity to maximize revenue opportunity. Achieves personal and team related revenue goals. Verifies business is turned over properly and in a timely fashion for proper service delivery. Responsible for driving customer/guest loyalty by delivering service excellence throughout each customer/guest experience. Provides service to customers in order to grow the account on behalf of the company. CANDIDATE PROFILE Education and Experience High school diploma or GED; 2 years experience in the sales and marketing, guest services, front desk, or related professional area. OR 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; no work experience required. CORE WORK ACTIVITIES Understanding Market Opportunities & Driving Revenue Targets group/catering accounts, markets, or segments with heavy emphasis on proactive solicitation and account saturation. Partners with group/catering counterpart to effectively manage the business opportunity. Responds to incoming group/catering opportunities for the property that are outside parameters of the . Handles all opportunities if property does not participate in an EBC. Identifies, qualifies and solicits new group/catering business to achieve personal and each property s revenue goals. Focuses efforts on group/catering accounts with significant potential sales revenue. Develops effective group/catering sales plans and actions. Designs, develops and sells creative catered events. Maximizes revenue by upselling packages and creative food and beverage. Understands the overall market - competitors strengths and weaknesses, economic trends, supply and demand etc and knows how to sell against them. Closes the best opportunities for each property based on market conditions and individual property needs. Uses negotiating skills and creative selling abilities to close on business and negotiate contracts. Providing Exceptional Customer Service Handles complex business with significant revenue potential as well as significant customer expectations. Builds and strengthens relationships with existing and new customers to enable future bookings. Activities include sales calls, entertainment, FAM trips, trade shows, etc Develops relationships within community to strengthen and expand customer base for group/catering sales opportunities. Supports brand s Service and Relationship Strategy, driving customer loyalty by delivering service excellence throughout each customer experience. Provides excellent customer service in order to grow share of the account. Executes brand s Customer Service Standards and property s Brand Standards. Executes and supports the business Customer Service Standards and property s Brand Standards. Participates in and practices daily service basics of the brand. Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and ensuring their satisfaction before and during their program/event. Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to the property and brand. Gains understanding of the property s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution both prior to, and during the program/event. Building Successful Relationships Works collaboratively with off-property sales channels (eg, , Market Sales, Strategic Accounts) to ensure sales efforts are coordinated, complementary and not duplicative. Manages and develops relationships with key internal and external stakeholders. Uses sales resources and administrative/support staff. Additional Responsibilities Utilizes intranet for resources and information. Conducts site inspections. Creates contracts as required. Executes and supports the operational aspects of business booked (eg, generating proposal, writing contract, customer correspondence).

The position is accountable for proactively soliciting and handling sales opportunities for a sales cluster. Responsible for account management and acquisition on special corporate segment. Handles numerous accounts and the distribution channels for those accounts. Ensures business is turned over properly and in a timely fashion for proper service delivery. Assists in leading all day-to-day activities related to sales with a focus on building long-term, value-based customer relationships that enable achievement of sales objectives. Achieves personal sales goals. CANDIDATE PROFILE Education and Experience 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 3 years experience in the sales and marketing or related professional area. OR 4-year bachelors degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 1 year experience in the sales and marketing or related professional area. CORE WORK ACTIVITIES Building Successful Relationships that Generate Sales Opportunities Develops and leads the special corporate segment to achieve financial goals. Works collaboratively with off-property sales channels to ensure sales efforts are coordinated, complementary and not duplicative. Builds and strengthens relationships with existing and new customers to enable future bookings. Activities include sales calls, sales trips, trade shows, etc Develops relationships within community to strengthen and expand customer base for sales opportunities. Manages and develops relationships with key internal and external stakeholders. Managing Sales Activities Assists in the development of marketing/sales strategy for sales cluster. Participates in sales calls with members of sales team to acquire new business and/or close on business. Executes and supports the operational aspects of business booked (eg, generating proposal, writing contract, customer correspondence). Follows up sales leads. Works on the different distribution channels of all contracted accounts. Using Knowledge of Market Trends and Target Customer Information to Maximize Revenue Identifies new business to achieve revenue goals. Understands the overall market - competitors strengths and weaknesses, economic trends, supply and demand etc and knows how to sell against them. Closes the best opportunities based on market conditions and location needs. Gains understanding of the locations primary target customers and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution. Providing Exceptional Customer Service Supports the company s service and relationship strategy, driving customer loyalty by delivering service excellence throughout each customer experience. Services our customers in order to grow share of the account. Executes and supports the company s customer service standards. Provides excellent customer service consistent with the daily service basics of the company. Sets a positive example for guest relations. Interacts with customers to obtain feedback on product quality and service levels.

Supply guests with directions and information regarding property amenities, services, and hours of operation, and local areas of interest and activities Contact appropriate individual or department (eg, Bellperson, Front Desk, Housekeeping, Engineering, Security/Loss Prevention) as necessary to resolve guest call, request, or problem Follow up with guests to ensure their requests or problems have been met to their satisfaction Receive, record, and relay messages accurately, completely, and legibly Respond to special requests from guests with unique needs Communicate VIP arrivals to designated personnel for escort and delivery of amenities Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets Welcome and acknowledge all guests according to company standards; anticipate and address guests service needs; thank guests with genuine appreciation Speak with others using clear and professional language; answer telephones using appropriate etiquette Develop and maintain positive working relationships with others; support team to reach common goals Comply with quality assurance expectations and standards Identify and recommend new ideas, technologies, or processes to increase organizational efficiency, productivity, quality, safety, and/or cost-savings Stand, sit, or walk for an extended period of time or for an entire work shift Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance Perform other reasonable job duties as requested by Supervisors PREFERRED QUALIFICATIONS Education: High school diploma or GED equivalent Related Work Experience: No related work experience Supervisory Experience: No supervisory experience License or Certification: None Marriott International is an equal opportunity employer We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law

Respond promptly to requests from guests and other departments Fill cart with supplies and transport cart to assigned area Enter guest rooms following procedures for gaining access and ensuring vacancy before entering Replace guest amenities and supplies in rooms Replace dirty linens and terry with clean items Make beds and fold terry Clean bathrooms Remove trash, dirty linen, and room service items Check that all appliances are present in the room and in working order Straighten desk items, furniture, and appliances Dust, polish, and remove marks from walls and furnishings Vacuum carpets and performs floor care duties (eg, in guest rooms and hallway) Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications; properly store flammable materials Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information Welcome and acknowledge all guests according to company standards; anticipate and address guests service needs; assist individuals with disabilities; thank guests with genuine appreciation Speak with others using clear and professional language Support team to reach common goals Ensure adherence to quality expectations and standards Move, lift, carry, and place objects weighing less than or equal to 25 pounds without assistance and in excess of 25 pounds with assistance Ability to push and pull a loaded housekeeping cart and other work-related equipment over sloping and uneven surfaces Reach overhead and below the knees, including bending, twisting, pulling, and stooping Stand, sit, kneel, or walk for an extended period across an entire work shift Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination Perform other reasonable job duties as requested by Supervisors PREFERRED QUALIFICATION Education: No high school diploma or GED equivalent Related Work Experience: No related work experience Supervisory Experience: No supervisory experience License or Certification: None Marriott International is an equal opportunity employer We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law

Functions as the property s strategic financial business leader The position champions, develops and implements property-wide strategies that deliver products and services to meet or exceed the needs and expectations of the brand s target customer and property employees The position provides the financial expertise to enable the successful implementation of the brand service strategy and brand initiatives while maximizing the return on investment In addition, creates and executes a business plan that is aligned with the property and brand s business strategy and focuses on the execution of financial and accounting activities and the delivery of desirable financial results CANDIDATE PROFILE Education and Experience 4-year bachelors degree in Finance and Accounting or related major; 2 years experience in the finance and accounting or related professional area OR Masters degree in Finance and Accounting or related major; no work experience required CORE WORK ACTIVITIES Engaging in Strategic Planning and Decision Making Analyzes financial data and market trends Analyzes information, forecasts sales against expenses and creates annual budget plans Compiles information, analyzes and monitors actual sales against projected sales Develops means to improve profit, including estimating cost and benefit, exploring new business opportunities, etc Analyzes differences between actual budget wages and forecasted wages for more efficient budget planning Identifies the underlying principles, reasons, or facts of information by breaking down information or data into separate parts Thinks creatively and practically to develop, execute and implement new business plans Protects and strengthens our competitive advantage by advocating and supporting sound business and financial decision making Ensures a strong accounting and operational control environment to safeguard assets, improve operations and profitability Implements a system of appropriate controls to manage business risks Leading Accounting Teams Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example Communicates the strategic goals, the focus and the owner priorities to subordinates in a clear and precise manner Provides excellent leadership by assigning team members and other departments managers clear accountability backed by appropriate authority Holds staff accountable for successful performance Developing and Maintaining Finance and Accounting Goals Supports property strategy from a finance and accounting perspective Submits reports in a timely manner, ensuring delivery deadlines Ensures Profits and Losses are documented accurately Achieves and exceeds goals including performance goals, budget goals, team goals, etc Ensures appropriate corrections are made to audit results if necessary Reviews audit issues to ensure accuracy Managing Projects and Policies Monitors all taxes that apply, ensuring that taxes are current, collected and/or accrued Generates and providing accurate and timely results in the form of reports, presentations, etc Ensures compliance with standard and local operating procedures (SOPs and LSOPs) Oversees internal, external and regulatory audit processes Ensures compliance with Standard Operating Procedures (SOPs) Ensures that the P&L is accurate (eg, costs are properly matched to revenue, costs are recorded in the proper accounts) Anticipating and Delivering on the Needs of Key Stakeholders Understands and meets the needs of key stakeholders (owners, corporate, guests, etc) Understands the owners perspective and ROI expectations Anticipates and addresses owner needs and involves ownership in key decisions Leverages strong functional leadership and communication skills to influence the executive team, the propertys strategies and to lead own team Advises the GM and executive committee on existing and evolving operating/financial issues Facilitates critique meetings to review information with management team Attends owners meetings in order to provide context and explanation for financial results Attends meetings and communicates with the owners, understanding the priorities and strategic focus Demonstrates a commitment to meeting the needs of all key stakeholders Communicates financial concepts in a clear and persuasive manner that is easy to understand and drives desired behaviors Managing and Conducting Human Resource Activities Ensures team members are cross-trained to support successful daily operations Ensures property policies are administered fairly and consistently Ensures new hires participate in the department s orientation program Ensures new hires receive the appropriate new hire training to successfully perform their job Creates appropriate development plans which develop team members based on their individual strengths, development needs, career aspirations and abilities Marriott International is an equal opportunity employer We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law

The position assists with the soliciting and handling of sales opportunities Ensures business is turned over properly and in a timely fashion for proper service delivery Assists in leading all day-to-day activities related to sales with a focus on building long-term, value-based customer relationships that enable achievement of sales objectives Achieves personal sales goals CANDIDATE PROFILE Education and Experience 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 2 years experience in the sales and marketing or related professional area OR 4-year bachelors degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; no work experience required CORE WORK ACTIVITIES Building Successful Relationships that Generate Sales Opportunities Works collaboratively with off-property sales channels to ensure sales efforts are coordinated, complementary and not duplicative Builds and strengthens relationships with existing and new customers to enable future bookings Activities include participating on sales calls, entertainment, FAM trips, trade shows, etc Develops relationships within community to strengthen and expand customer base for sales opportunities Assists with managing and developing relationships with key internal and external stakeholders Provides accurate, complete and effective turnover to Event Management Managing Sales Activities Participates in sales calls with members of sales team to acquire new business and/or close on business Supports the operational aspects of business booked (eg, generating proposal, writing contract, customer correspondence) Using Knowledge of Market Trends and Target Customer Information to Maximize Revenue Identifies new business to achieve personal and location revenue goals Understands the overall market - competitors strengths and weaknesses, economic trends, supply and demand etc and knows how to sell against them Assists in closing the best opportunities for the location based on market conditions and location needs Gains understanding of the location s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution Providing Exceptional Customer Service Supports the company s service and relationship strategy, driving customer loyalty by delivering service excellence throughout each customer experience Services our customers in order to grow share of the account Executes and supports the company s customer service standards Provides excellent customer service consistent with the daily service basics of the company Sets a positive example for guest relations Interacts with guests to obtain feedback on product quality and service levels Marriott International is an equal opportunity employer We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law

Check figures, postings, and documents for accuracy Organize, secure, and maintain all files, records, cash and cash equivalents in accordance with policies and procedures Record, store, access, and/or analyze computerized financial information Classify, code, and summarize numerical and financial data to compile and keep financial records, using journals, ledgers, and/or computers Prepare, maintain, audit, and distribute statistical, financial, accounting, auditing, or payroll reports and tables Complete period-end closing procedures and reports as specified Prepare, review, reconcile, and issue bills, invoices, and account statements according to company procedures Follow-up and resolve past due accounts and vendor invoices until payment in full is received or resolved Coordinate tasks and work with other departments; serve as a departmental role model or mentor; assign and ensure work tasks are completed on time and that they meet appropriate quality standards Report work related accidents, or other injuries immediately upon occurrence to manager/supervisor Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance Perform other reasonable job duties as requested by Supervisors PREFERRED QUALIFICATIONS Education: High school diploma or GED equivalent Related Work Experience: At least 1 year of related work experience Supervisory Experience: No supervisory experience License or Certification: None Marriott International is an equal opportunity employer We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law

Respond and attend to guest repair requests Communicate with guests/customers to resolve maintenance issues Perform preventive maintenance on tools and kitchen and mechanical room equipment, including cleaning and lubrication Visually inspect tools, equipment, or machines Carry equipment (eg, tools, radio) Identify, locate, and operate all shut-off valves for equipment and all utility shut-offs for buildings Maintain maintenance inventory and requisition parts and supplies as needed Communicate each day s activities and problems that occur to the other shifts using approved communication programs and standards Display basic knowledge or ability to acquire knowledge in the following categories: air conditioning and refrigeration, electrical, mechanical, plumbing, pneumatic/electronic systems and controls, carpentry and finish skills, kitchen equipment, vehicles, energy conservation, and/or general building Perform all surface preparation, painting, minor drywall and wood trim repair, light bulb and A/C filter replacement and the complete and thorough cleanup of the painting or repair area Test, troubleshoot and perform basic repair on all types of equipment, plumbing (eg, plunge toilets and unclog drains), electrical components including lamps, cosmetic items, extension cords, vacuum cleaners, internet devices, replace electrical switches and outlets, and other guestroom items Program TVs and perform general housekeeping and engineering-related inventory duties Use the Lockout/Tagout system before performing any maintenance work Perform repairs on interior and exterior landscaping as well as external landscaping sprinklers Display basic computer skills including inputting air handler schedules and making temperature changes Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications; and properly store flammable materials Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets Welcome and acknowledge all guests according to company standards, anticipate and address guests service needs, assist individuals with disabilities, and thank guests with genuine appreciation Adhere to quality expectations and standards Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees Speak with others using clear and professional language Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and heavier lifting or movement tasks with assistance Move up and down stairs, service ramps, and/or ladders Reach overhead and below the knees, including bending, twisting, pulling, and stooping Enter and locate work-related information using computers Perform other reasonable job duties as requested PREFERRED QUALIFICATIONS Education: High school diploma or G E D equivalent Related Work Experience: Some experience in general maintenance, exterior and interior surface preparation and painting Experience in hotel engineering or maintenance a plus Supervisory Experience: No supervisory experience REQUIRED QUALIFICATIONS License or Certification: Driver s License Marriott International is an equal opportunity employer We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law

Accountable for overall success of the daily kitchen operations Exhibits culinary talents by personally performing tasks while leading the staff and managing all food related functions Works to continually improve guest and employee satisfaction while maintaining the operating budget Supervises all kitchen areas to ensure a consistent, high quality product is produced Responsible for guiding and developing staff including direct reports Must ensure sanitation and food standards are achieved CANDIDATE PROFILE Education and Experience High school diploma or GED; 4 years experience in the culinary, food and beverage, or related professional area OR 2-year degree from an accredited university in Culinary Arts, Hotel and Restaurant Management, or related major; 2 years experience in the culinary, food and beverage, or related professional area CORE WORK ACTIVITIES Ensuring Culinary Standards and Responsibilities are Met Manages kitchen shift operations and ensures compliance with all Food & Beverage policies, standards and procedures Estimates daily production needs on a weekly basis and communicates production needs to kitchen personnel daily Assists Executive Chef with all kitchen operations and preparation Prepares and cooks foods of all types, either on a regular basis or for special guests or functions Develops, designs, or creates new applications, ideas, relationships, systems, or products, including artistic contributions Assists in determining how food should be presented and creates decorative food displays Maintains purchasing, receiving and food storage standards Ensures compliance with food handling and sanitation standards Performs all duties of kitchen managers and employees as necessary Recognizes superior quality products, presentations and flavor Ensures compliance with all applicable laws and regulations Follows proper handling and right temperature of all food products Operates and maintains all department equipment and reports malfunctions Checks the quality of raw and cooked food products to ensure that standards are met Leading Kitchen Operations Supervises and coordinates activities of cooks and workers engaged in food preparation Leads shifts while personally preparing food items and executing requests based on required specifications Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example Encourages and builds mutual trust, respect, and cooperation among team members Serves as a role model to demonstrate appropriate behaviors Maintains the productivity level of employees Ensures employees understand expectations and parameters Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team Ensures property policies are administered fairly and consistently Communicates performance expectations in accordance with job descriptions for each position Recognizes success performance and produces desired results Ensuring Exceptional Customer Service Provides services that are above and beyond for customer satisfaction and retention Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis Sets a positive example for guest relations Empowers employees to provide excellent customer service Interacts with guests to obtain feedback on product quality and service levels Handles guest problems and complaints Maintaining Culinary Goals Achieves and exceeds goals including performance goals, budget goals, team goals, etc Develops specific goals and plans to prioritize, organize, and accomplish your work Utilizes the Labor Management System to effectively schedule to business demands and for tracking of employee time and attendance Trains employees in safety procedures Managing and Conducting Human Resource Activities Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed Participates in the employee performance appraisal process, providing feedback as needed Brings issues to the attention of the department manager and Human Resources as necessary Additional Responsibilities Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person Analyzes information and evaluating results to choose the best solution and solve problems Attends and participates in all pertinent meetings Marriott International is an equal opportunity employer We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law

Provides a high level of property maintenance knowledge Position has overall responsibility for maintaining the building, grounds and physical plant with particular attention towards safety, security and asset protection Accountable for managing the budget, capital expenditure projects, preventative maintenance and energy conservation Develops and implements strategies that will deliver products and services, which meet or exceed the needs and expectations of guests and employees while maximizing the financial performance Responsible for maintaining standards and regulatory requirements Leads the emergency response team for all facility issues CANDIDATE PROFILE Education and Experience High school diploma or GED; 6 years experience in the engineering and maintenance or related professional area; technical training in HVAC-R/Electrical/Plumbing OR 2-year degree from an accredited university in Building and Construction, Engineering, Mechanics, or related major; 4 years experience in the engineering and maintenance or related professional area; technical training in HVAC-R/Electrical/Plumbing CORE WORK ACTIVITIES Managing Engineering Operations and Budgets Works with property and regional engineering leadership team to determine how Engineering is performing against budget and highlights areas of concern to leadership Manages the physical plant including equipment, refrigeration, HVAC, plumbing, water treatment and electrical systems in accordance with Standard Operating Procedures Administers service contracts to support property needs Ensures fire crew has complete understanding of all procedures, equipment and alarms Coaches and supports engineering leadership team to effectively manage controllable expenses (eg, wages, heat, light and power, water consumption, tools and equipment, grounds keeping supplies, uniforms, vendors, service agreements, inventory, etc) Manages and controls heat, light and power Develops an engineering operating strategy that is aligned with the property/brand s business strategy Develops and manages Engineering budget Ensures integration of departmental goals in game plans Oversees execution of long term preventative maintenance and 10 year asset protection plans Reviews financial reports and statements to determine how Engineering is performing against budget Addresses potential areas of concern and proposing solutions to owners in a proactive manner Communicates a clear and consistent message regarding departmental goals to produce desired results Supervises construction to ensure timely completion of projects within budgetary guidelines Maintaining Engineering Standards Ensures compliance with state, local and federal regulations Maintains property life safety systems (eg, fire fighting equipment, sprinkler systems, and alarm systems) Ensures building and equipment licenses, permits and certifications are current Ensures property policies are administered fairly and consistently Managing Profitability Manages areas of operation to budget by reviewing operating statements, budget worksheets and payroll progress reports Monitors and manages the payroll function Manages departments controllable expenses to achieve or exceed budgeted goals Participates in the development of departments capital expenditure goals; manages projects as needed Participates in the budgeting process for areas of responsibility Prepares weekly and period end P&L critiques Understands the impact of departments operation on the overall property financial goals; educates staff on details as appropriate Reviews and manages controllable expenses such as, heat, light, power, water consumption, tools and equipment, grounds keeping supplies, uniforms, vendors, service agreements, etc Conducting Human Resources Activities Ensures employees are treated fairly and equitably Ensures disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process Utilizes employee feedback and an open door policy to identify and address employee problems or concerns in a timely manner Celebrates successes by publicly recognizing the contributions of team members Resolves guest problems and complaints Brings issues to the attention of Human Resources as necessary Ensures that regular on-going communication takes place throughout the engineering operation to communicate daily operations activities, set expectations and create awareness of business objectives Marriott International is an equal opportunity employer We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law

Assists with the soliciting and managing of reservations sales-related opportunities Manages and provides training and work assignments to Reservations Sales staff Actively up-sells each business opportunity to maximize revenue opportunity Achieves personal and team related revenue goals Responsible for driving customer loyalty by delivering service excellence throughout each customer experience Provides service to our customers in order to grow share of the account on behalf of the company CANDIDATE PROFILE Education and Experience High school diploma or GED; 3 years experience in sales and marketing, guest services, front desk, or related professional area OR 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 1 year experience in the sales and marketing, guest services, front desk, or related professional area CORE WORK ACTIVITIES Understanding Markets & Maximizing Revenue Identifies new reservations sales business to achieve personal and property revenue goals Understands the overall market - competitors strengths and weaknesses, economic trends, supply and demand etc and knows how to sell against them Closes the best opportunities for the property based on market conditions and property needs Monitors same day selling procedures to maximize room revenue and control property occupancy Gains understanding of the property s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution both prior to, and during the program/event Conducting Daily Reservations Sales Activities Responds to incoming reservations sales opportunities for the property that are outside parameters of the Uses negotiating skills and creative selling abilities to close on business and negotiate contracts Uses sales resources and administrative/support staff effectively Executes and supports the operational aspects of business booked (eg, generating proposal, writing contract, customer correspondence) Assists with monitoring accuracy of reservation sales orders within tracking systems Tracks no-show reservations and processes charges Manages wait list and prioritizes order of wait list contacts to be made Prepares work and maintenance orders Providing Exceptional Customer Service Supports the company s service and relationship strategy, driving customer loyalty and satisfaction by delivering service excellence throughout each customer experience Services our customers in order to grow share of the account Executes and supports the company s customer service standards and property s brand standards Provides excellent customer service consistent with the daily service basics of the brand Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and ensuring their satisfaction before and during their program/event Sets a positive example for guest relations Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to the company Handles guest complaints and disputes following the instant pacification procedures Additional Responsibilities Utilizes intranet for resources and information Creates contracts as required Marriott International is an equal opportunity employer We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law

Complete inventory of uniforms and linens Conduct monthly inventory of laundry supplies Report faulty equipment, maintenance needs, and safety hazards to manager/supervisor Train employees on all laundry procedures, including safety procedures and equipment operation Verify that laundry requests are completed for each department as needed Operate and monitor washing, dry cleaning, and drying machinery Inspect linens and terry for damage Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets Speak with others using clear and professional language; prepare and review written documents accurately and completely Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees Ensure adherence to quality expectations and standards; identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings Visually inspect tools, equipment, or machines (eg, to identify defects) Stand, sit, or walk for an extended period of time or for an entire work shift Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance Move through narrow, confined, or elevated spaces Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps Reach overhead and below the knees, including bending, twisting, pulling, and stooping Perform other reasonable job duties as requested by Supervisors PREFERRED QUALIFICATIONS Education: High school diploma or GED equivalent Related Work Experience: At least 1 year of related work experience Supervisory Experience: At least 1 year of supervisory experience License or Certification: None Marriott International is an equal opportunity employer We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law

Prepare ingredients for cooking, including portioning, chopping, and storing food Wash and peel fresh fruits and vegetables Weigh, measure, and mix ingredients Prepare and cook food according to recipes, quality standards, presentation standards, and food preparation checklist Prepare cold foods Operate ovens, stoves, grills, microwaves, and fryers Test foods to determine if they have been cooked sufficiently Monitor food quality while preparing food Set-up and break down work station Serve food in proper portions onto proper receptacles Wash and disinfect kitchen area, tables, tools, knives, and equipment Check and ensure the correctness of the temperature of appliances and food Follow all company and safety and security policies and procedures; report maintenance needs, accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets Speak with others using clear and professional language Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees Ensure adherence to quality expectations and standards Stand, sit, or walk for an extended period of time or for an entire work shift Reach overhead and below the knees, including bending, twisting, pulling, and stooping Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance Perform other reasonable job duties as requested by Supervisors PREFERRED QUALIFICATION Education: High school diploma or GED equivalent Related Work Experience: At least 1 year of related work experience Supervisory Experience: No supervisory experience License or Certification: None Marriott International is an equal opportunity employer We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law

Accountable for overall success of the daily kitchen operations Exhibits culinary talents by personally performing tasks while leading the staff and managing all food related functions Works to continually improve guest and employee satisfaction while maintaining the operating budget Supervises all kitchen areas to ensure a consistent, high quality product is produced Responsible for guiding and developing staff including direct reports Must ensure sanitation and food standards are achieved CANDIDATE PROFILE Education and Experience High school diploma or GED; 4 years experience in the culinary, food and beverage, or related professional area OR 2-year degree from an accredited university in Culinary Arts, Hotel and Restaurant Management, or related major; 2 years experience in the culinary, food and beverage, or related professional area CORE WORK ACTIVITIES Ensuring Culinary Standards and Responsibilities are Met Manages kitchen shift operations and ensures compliance with all Food & Beverage policies, standards and procedures Estimates daily production needs on a weekly basis and communicates production needs to kitchen personnel daily Assists Executive Chef with all kitchen operations and preparation Prepares and cooks foods of all types, either on a regular basis or for special guests or functions Develops, designs, or creates new applications, ideas, relationships, systems, or products, including artistic contributions Assists in determining how food should be presented and creates decorative food displays Maintains purchasing, receiving and food storage standards Ensures compliance with food handling and sanitation standards Performs all duties of kitchen managers and employees as necessary Recognizes superior quality products, presentations and flavor Ensures compliance with all applicable laws and regulations Follows proper handling and right temperature of all food products Operates and maintains all department equipment and reports malfunctions Checks the quality of raw and cooked food products to ensure that standards are met Leading Kitchen Operations Supervises and coordinates activities of cooks and workers engaged in food preparation Leads shifts while personally preparing food items and executing requests based on required specifications Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example Encourages and builds mutual trust, respect, and cooperation among team members Serves as a role model to demonstrate appropriate behaviors Maintains the productivity level of employees Ensures employees understand expectations and parameters Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team Ensures property policies are administered fairly and consistently Communicates performance expectations in accordance with job descriptions for each position Recognizes success performance and produces desired results Ensuring Exceptional Customer Service Provides services that are above and beyond for customer satisfaction and retention Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis Sets a positive example for guest relations Empowers employees to provide excellent customer service Interacts with guests to obtain feedback on product quality and service levels Handles guest problems and complaints Maintaining Culinary Goals Achieves and exceeds goals including performance goals, budget goals, team goals, etc Develops specific goals and plans to prioritize, organize, and accomplish your work Utilizes the Labor Management System to effectively schedule to business demands and for tracking of employee time and attendance Trains employees in safety procedures Managing and Conducting Human Resource Activities Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed Participates in the employee performance appraisal process, providing feedback as needed Brings issues to the attention of the department manager and Human Resources as necessary Additional Responsibilities Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person Analyzes information and evaluating results to choose the best solution and solve problems Attends and participates in all pertinent meetings

Manages all engineering/maintenance operations, including maintaining the building, grounds and physical plant with particular attention towards safety, security and asset protection Accountable for managing the budget, capital expenditure projects, preventative maintenance and energy conservation Responsible for maintaining regulatory requirements Leads the emergency response team for all facility issues CANDIDATE PROFILE Education and Experience High school diploma or GED; 4 years experience in the engineering and maintenance or related professional area; technical training in HVAC-R/electrical/plumbing OR 2-year degree from an accredited university in Building and Construction, Engineering, Mechanics, or related major; 2 years experience in the engineering and maintenance or related professional area; technical training in HVAC-R/electrical/plumbing CORE WORK ACTIVITIES Managing Property Operations and Engineering Budgets Supervises Engineering in the absence of the Director of Engineering Assists in managing the physical plant including equipment, refrigeration, HVAC, plumbing, water treatment, electrical and life safety systems Maintains and operates equipment at optimum effectiveness, efficiency and safety Establishes and manages an effective rooms maintenance program Ensures compliance with all Engineering departmental policies, standards and procedures Manages departments controllable expenses to achieve or exceed budgeted goals Select and order or purchase new equipment, supplies, and furnishings Inspect and evaluate the physical condition of facilities in order to determine the type of work required Recommend or arrange for additional services such as painting, repair work, renovations, and the replacement of furnishings and equipment Supervises the day to day operations of Engineering Maintaining Property Standards Maintains accurate logs and records as required Assists in effectively planning, scheduling and evaluating preventative maintenance programs Providing Exceptional Customer Service Handles guest problems and complaints effectively Empowers employees to provide excellent customer service Displays leadership in guest hospitality by exemplifying excellent customer service and creating a positive atmosphere for guest relations Managing Profitability Helps establish priorities for total property maintenance needs Ensures on-going communication occurs in all areas of responsibility to create awareness of business objectives, awareness of expectations and recognition of exemplary performance Managing and Conducting Human Resources Activities Celebrates successes and publicly recognizes the contributions of team members Establishes and maintains open, collaborative relationships with employees Ensures employees are treated fairly and equitably Strives to improve service performance Provides feedback to employees based on observation of service behaviors Supervises employees ability to execute departmental and property emergency procedures Reviews employee satisfaction results to identify and address employee problems or concerns Solicits employee feedback Helps ensure regulatory compliance to facility regulations and safety standards Ensures disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process Ensures property policies are administered fairly and consistently

Assists in leading the property s food and beverage/culinary operation, including Restaurants/Bars, Room Service, and Banquets/Catering, where applicable Position oversees the development and implementation of departmental strategies and ensures implementation of the brand service strategy and brand initiatives The position ensures the food and beverage/culinary operation meets the brand s target customer needs, ensures employee satisfaction, focuses on growing revenues and maximizes the financial performance of the department Delivers products and services to meet or exceed the needs and expectations of the brand s target customer and property employees and provides a return on investment CANDIDATE PROFILE Education and Experience High school diploma or GED; 6 years experience in the food and beverage, culinary, event management, or related professional area OR 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 4 years experience in the food and beverage, culinary, event management, or related professional area CORE WORK ACTIVITIES Developing and Executing Food and Beverage Strategy and Goals Works with direct reports to develop and implement promotions, food and wine pairings, menu items and presentations Develops a food and beverage operating strategy that is aligned with the brand s business strategy and leads its execution Ensures integration of departmental goals in game plans Leading Food and Beverage Teams Ensures that regular, on-going communication occurs in all areas of food and beverage (eg, pre-meal briefings, staff meetings, culinary team) Works with direct reports to review business in house and potential business in surrounding area and troubleshoot potential challenges/conflicts Ensures that regular, on-going communication occurs in all areas of food and beverage (eg, pre-meal briefings and staff meetings) Reviews staffing levels to ensure that guest service and operational needs are met Sets expectations and holds food and beverage leadership team accountable for demonstrating desired service behaviors Provides feedback to employees based on observation of service behaviors Utilizes employee feedback and an open door policy to identify and address employee problems or concerns in a timely manner Communicates critical information gained from pre- and post-convention meetings to areas of responsibility Estimate food, liquor, wine, and other beverage consumption in order to anticipate amounts to be purchased or requisitioned Order and purchase equipment and supplies Maximizing Food and Beverage Revenue Reviews financial reports and statements to determine how Food and Beverage is performing against budget Ensures cash control and liquor control policies are in place in food & beverage areas and followed by all related employees Encourages calculated risk-taking to generate incremental revenue and deliver Savvy Service Ensuring Exceptional Customer Service Creates an atmosphere in all food and beverage areas that meets or exceeds guest expectations Reviews comment cards, guest satisfaction results and other data to identify areas of improvement Strives to improve service performance Managing and Conducting Human Resource Activities Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and supports the Peer Review Process Conducts annual performance appraisals with direct reports according to Standard Operating Procedures Communicates and executes departmental and property emergency procedures Hires food & beverage leadership team members who demonstrate strong functional expertise, creativity and entrepreneurial leadership to meet the business needs of the operation Ensures new hires participate in the department s orientation program and receive the appropriate new hire training to successfully perform their job Sets goals and expectations for direct reports using the performance review process and holds staff accountable for successful performance Establishes guidelines so employees understand expectations and parameters Ensures employees receive on-going training to understand guest expectations

Provides total account management support for assigned property accounts Executes the overall account strategy for assigned accounts to generate and maximize business for the property Applies the principles of strategic account management Partners with Sales and Marketing leadership, and the property Leadership team, to develop a comprehensive strategic plan to grow market share from assigned accounts As an Account Manager, develops strong partnerships with buyers for the purpose of penetrating and growing market share and driving sales for hotel Focuses specifically on growing market share from transient and group revenue Dependent on the size of the property, the position may also provide day-to-day supervision of Account Sales associates CANDIDATE PROFILE Education and Experience High school diploma or GED; 2 years experience in the sales and marketing, guest services, front desk, or related professional area OR 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; no work experience required CORE WORK ACTIVITIES Maximizing Revenue & Managing Profitability Develops and implements the overall account strategy for assigned accounts Retains, expands and grows account revenue of existing accounts through total account penetration, margin management, and implementation of sales and marketing initiatives Penetrates assigned accounts for group and transient, as well as exploring opportunities for extended stay and catering sales business Identifies and aggressively solicits new accounts in coordination with any relevant Sales and Marketing colleagues and Above Property Sales Develops and implements strategic sales plans Builds and strengthens Accounts with existing and new customers, industry organizations and brand network to enable future bookings Activities include sales calls, entertainment, FAM trips, trade shows, etc Understands the overall market dynamics - competitors strengths and weaknesses, economic trends, supply and demand etc and how to sell to assigned accounts Identifies emerging business opportunities and risks within assigned accounts and provide feedback to key stakeholders (ie property Leadership) Identifies and implements process improvements and best practices Promotes accountability to drive superior business results Achieves account revenue and sales goals as defined by Leadership Develop and achieve operating budgets and manage controllable expenses Anticipates and identifies business opportunities and challenges and respond with a profitable strategy that aligns with overall business direction Increases local penetration of high potential accounts to optimize demand across all brands and satisfy important property needs Engages in property related events that support the development of existing and new accounts (eg, GM Reception, Concierge Level hospitality, etc) Managing Sales Activities Executes sales strategy to achieve property goals Maintains current business Accounts for new business within accounts Executes designated sales strategies to develop and solicit specific accounts to achieve revenue goals Includes successful execution of Sales strategies and business processes Executes and supports the operational aspects of business booked (eg, generating proposal, writing contract, customer correspondence) Establishes and maintains accurate and up-to-date customer, account and opportunity data each account in Opera Sales and Catering to ensure accurate reporting Executes and supports Customer Service Standards and hotel s Brand Standards Participates in and practice daily service basics of the brand (ie, MHR Spirit to Serve Daily Basics, RHR Savvy Service Basics, Courtyard Basics of the Day) Leverages methodologies, technical and business knowledge across the market Building Successful Relationships Collaborates and engages third parties that are sourced through the organization for their individual travel or group planning needs Serves as the account s local service guarantee by ensuring that outstanding service delivery is maintained at every customer touch point, issues are resolved timely and to the customers 100% satisfaction Leverages Above Property Sales and property Leadership to ensure account saturation , pull-through of account strategies and selling solutions at the local property level Develops a close working Account with Operations to ensure execution of strategies at the hotel level Leverages all available sales channels, (eg, marriottcom, group and transient intermediaries, field sales, worldwide reservation offices, etc), in an effort to optimize sales revenues Providing Exceptional Customer Service Gains understanding of the hotel s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solutions both prior to, and during the program/event Acts as the customer s advocate through understanding account needs and opportunities Resolves guest issues that arise in the sales process Brings issues to the attention of property leadership Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and ensuring their satisfaction before and during their program/event Serves the customer by understanding their needs and recommending the features and services that best meet their needs and exceed their expectations, while building a Account and loyalty to the business Additional Responsibilities Conducts and coordinates site inspections for hotels, as required Performs other duties, as assigned, to meet business needs

Prepare special meals or substitute items Regulate temperature of ovens, broilers, grills, and roasters Pull food from freezer storage to thaw in the refrigerator Ensure proper portion, arrangement, and food garnish Maintain food logs Monitor the quality and quantity of food that is prepared Communicate assistance needed during busy periods Inform Chef of excess food items for use in daily specials Inform Food & Beverage service staff of menu specials and out of stock menu items Ensure the quality of the food items Prepare and cook food according to recipes, quality standards, presentation standards, and food preparation checklist Prepare cold foods Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; serve as a role model Follow all company and safety and security policies and procedures; report maintenance needs, accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets Anticipate and address guests service needs Speak with others using clear and professional language Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees Ensure adherence to quality expectations and standards Stand, sit, or walk for an extended period of time Reach overhead and below the knees, including bending, twisting, pulling, and stooping PREFERRED QUALIFICATION Education: Technical, Trade, or Vocational School Degree Related Work Experience: At least 3 years of related work experience Supervisory Experience: No supervisory experience License or Certification: None

The position champions and implements property-wide strategies that deliver products and services to meet or exceed the needs and expectations of the brand s target customer and property employees The position provides the financial expertise to enable the successful implementation of the brand service strategy and brand initiatives while maximizing the return on investment CANDIDATE PROFILE Education and Experience 4-year bachelors degree in Finance and Accounting or related major; no work experience required CORE WORK ACTIVITIES Supporting Strategic Planning and Decision Making Analyzes financial data and market trends Assists in analyzing information, forecasts sales against expenses and creates annual budget plans Compiles information, analyzes and monitors actual sales against projected sales Assists in developing means to improve profit, including estimating cost and benefit, exploring new business opportunities, etc Analyzes differences between actual budget wages and forecasted wages for more efficient budget planning Thinks creatively and practically to develop, execute and implement new business plans Protects and strengthens our competitive advantage by advocating and supporting sound business and financial decision making Implements a system of appropriate controls to manage business risks Leading Accounting Teams Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example Communicates the goals and the owner priorities to subordinates in a clear and precise manner Provides excellent leadership by assigning team members and other departments managers clear accountability backed by appropriate authority Holds staff accountable for successful performance Developing and Maintaining Finance and Accounting Goals Supports property strategy from a finance and accounting perspective Submits reports in a timely manner, ensuring delivery deadlines Ensures Profits and Losses are documented accurately Achieves and exceeds goals including performance goals, budget goals, team goals, etc Ensures appropriate corrections are made to audit results if necessary Reviews audit issues to ensure accuracy Managing Projects and Policies Monitors all taxes that apply, ensuring that taxes are current, collected and/or accrued Generates and providing accurate and timely results in the form of reports, presentations, etc Ensures compliance with standard and local operating procedures (SOPs and LSOPs) Oversees internal, external and regulatory audit processes Ensures compliance with Standard Operating Procedures (SOPs) Ensures that the P&L is accurate (eg, costs are properly matched to revenue, costs are recorded in the proper accounts) Anticipating and Delivering on the Needs of Key Stakeholders Understands and meets the needs of key stakeholders (owners, corporate, guests, etc) Understands the owners perspective and ROI expectations Anticipates and addresses owner needs and involves ownership in key decisions Leverages strong functional leadership and communication skills to influence the executive team, the propertys strategies and to lead own team Advises the GM and executive committee on existing and evolving operating/financial issues Facilitates critique meetings to review information with management team Attends owners meetings in order to provide context and explanation for financial results Attends meetings and communicates with the owners, understanding the priorities and strategic focus Demonstrates a commitment to meeting the needs of all key stakeholders Communicates financial concepts in a clear and persuasive manner that is easy to understand and drives desired behaviors Managing and Conducting Human Resource Activities Ensures team members are cross-trained to support successful daily operations Ensures property policies are administered fairly and consistently Ensures new hires participate in the department s orientation program Ensures new hires receive the appropriate new hire training to successfully perform their job Creates appropriate development plans which develop team members based on their individual strengths, development needs, career aspirations and abilities Marriott International is an equal opportunity employer We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law

Process all guest check-ins by confirming reservations, assigning room, and issuing and activating room key Process all payment types such as room charges, cash, checks, debit, or credit Process all check-outs including resolving any late and disputed charges Answer, record, and process all guest calls, messages, requests, questions, or concerns Coordinate with Housekeeping to track readiness of rooms for check-in Communicate parking procedures to guests/visitors and dispatch bell staff or valet staff as needed Supply guests with directions and information regarding property and local areas of interest Run daily reports (number of arrivals, departures), identify any special requests, and check reports for accuracy Complete designated cashier and closing reports in the computer system Cash guests personal checks and travelers checks Count bank at the beginning and end of shift Balance and drop receipts according to Accounting specifications Follow all company safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets Welcome and acknowledge all guests according to company standards; anticipate and address guests service needs; assist individuals with disabilities; thank guests with genuine appreciation Speak with others using clear and professional language; answer telephones using appropriate etiquette Develop and maintain positive working relationships with others Comply with quality assurance expectations and standards Stand, sit, or walk for an extended period of time Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance Perform other reasonable job duties as requested by Supervisors PREFERRED QUALIFICATIONS Education: High school diploma or GED equivalent Related Work Experience: No related work experience Supervisory Experience: No supervisory experience License or Certification: None Marriott International is an equal opportunity employer We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law

Check figures, postings, and documents for correct entry, mathematical accuracy, and proper codes Organize, secure, and maintain all files, records, cash and cash equivalents in accordance with policies and procedures Record, store, access, and/or analyze computerized financial information Maintain accurate electronic spreadsheets for financial and accounting data Classify, code, and summarize numerical and financial data to compile and keep financial records, using journals, ledgers, and/or computers Prepare, maintain, and distribute statistical, financial, accounting, auditing, or payroll reports and tables Complete period-end closing procedures and reports as specified Prepare, review, reconcile, and issue bills, invoices, and account statements according to company procedures Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets; protect the privacy and security of guests and coworkers Address guests service needs in a professional, positive, and timely manner Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones and emails using appropriate etiquette Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees Perform other reasonable job duties as requested by Supervisors PREFERRED QUALIFICATIONS Education: High school diploma or GED equivalent Related Work Experience: At least 1 year of related work experience Supervisory Experience: No supervisory experience License or Certification: None Marriott International is an equal opportunity employer We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law

Entry level management position that focuses on successfully accomplishing the daily objectives in the kitchen Assists in leading staff while personally assisting in all areas of the kitchen, including food production; purchasing and kitchen sanitation Position contributes to ensuring guest and employee satisfaction while maintaining the operating budget CANDIDATE PROFILE Education and Experience High school diploma or GED; 4 years experience in the culinary, food and beverage, or related professional area OR 2-year degree from an accredited university in Culinary Arts, Hotel and Restaurant Management, or related major; 2 years experience in the culinary, food and beverage, or related professional area CORE WORK ACTIVITIES Ensuring Culinary Standards and Responsibilities are Met Maintains food handling and sanitation standards Performs all duties of Culinary and related kitchen area employees in high demand times Oversees production and preparation of culinary items Ensures employees keep their work areas clean and sanitary Works with Restaurant and Banquet departments to coordinate service and timing of events and meals Complies with loss prevention policies and procedures Strives to improve service performance Communicates areas in need of attention to staff and follows up to ensure follow through Leads shifts while personally preparing food items and executing requests based on required specifications Prepares and cooks foods of all types, either on a regular basis or for special guests or functions Supervises and coordinates activities of cooks and workers engaged in food preparation Checks the quality of raw and cooked food products to ensure that standards are met Assists in determining how food should be presented and creates decorative food displays Supporting Culinary Team Activities Supervises daily shift operations Ensures all employees have proper supplies, equipment and uniforms Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met Ensures completion of assigned duties Participates in the employee performance appraisal process, giving feedback as needed Handles employee questions and concerns Communicates performance expectations in accordance with job descriptions for each position Participates in an on-going employee recognition program Conducts training when appropriate Monitors employees progress towards meeting performance expectations Maintaining Culinary Goals Participates in department meetings and continually communicates a clear and consistent message regarding the departmental goals to produce desired results Supports and assists with new menus, concepts and promotions for the Restaurant outlets and Banquets Providing Exceptional Customer Service Sets a positive example for guest relations Handles guest problems and complaints seeking assistance from supervisor as necessary Empowers employees to provide excellent customer service within guidelines Additional Responsibilities Reports malfunctions in department equipment Purchases appropriate supplies and manages food and supply inventories according to budget Attends and participates in all pertinent meetings

Leads and manages all day-to-day activities related to the sales function with a focus on building long-term, value-based customer relationships that enable achievement of property sales objectives Achieves personal booking goals and makes recommendations on booking goals of direct reports CANDIDATE PROFILE Education and Experience 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 3 years experience in the sales and marketing or related professional area OR 4-year bachelors degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 1 year experience in the sales and marketing or related professional area CORE WORK ACTIVITIES Supporting Developing & Executing Sales Strategies Works with sales leader to ensure understanding of sales strategy and effective implementation of this strategy for the segment Works with management team to create and implement a sales plan addressing revenue, customers and the market for the segment led by the DOS Assists with the development and implementation of promotions, both internal and external Maximizing Revenue Provides positive and aggressive leadership to ensure maximum revenue potential (eg, sets example with personal booking goals) Recommends booking goals for sales team members Managing Sales Activities Monitors all day to day activities of direct reports Approves space release for catering to maximize revenue (DOS, Group) in the absence of a Business Evaluation Manager Participates in sales calls with members of sales team to acquire new business and/or close on business Executes and supports the operational aspects of business booked (eg, generating proposal, writing contract, customer correspondence) Analyzing & Reporting on Sales and Financial Data Analyzes market information by using sales systems and implements strategy to achieve property s financial room and catering goals Assists Revenue Management with completing accurate six period projections Reviews sales and catering guest satisfaction results to identify areas of improvement Ensuring Exceptional Customer Service Displays leadership in guest hospitality, exemplifies customer service and creates a positive example for guest relations Interacts with guests to obtain feedback on product quality and service levels Meets with guests during pre- and post-convention meetings to obtain feedback on quality of product (eg, rooms, meeting facilities and equipment, food and beverage), service levels, execution against contract and overall satisfaction Empowers employees to provide excellent customer service Observes service behaviors of employees and provides feedback to individuals Incorporates guest satisfaction as a component of department meetings with a focus on continuous improvement Executes and supports the company s Customer Service Standards and property s Brand Standards Participates in and practices daily service basics of the brand Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and ensuring their satisfaction before and during their program/event Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to the company Gains understanding of the property s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution both prior to, and during the program/event Building Successful Relationships Develops and manages relationships with key stakeholders, both internal and external Works collaboratively with off-property sales channels (eg, Event Booking Center, Market Sales, GSO) to ensure the property needs are being achieved and the sales efforts are complementary, not duplicative Works with Human Resources, Engineering and Loss Prevention to ensure compliance with local, state and federal regulations and/or union requirements Attends customer events, trade shows and sales missions to maintain, build or develop key relationships with GSO Managers and customers Managing and Conducting Human Resource Activities Interviews and hires management and hourly employees with the appropriate skills to meet the business needs of the operation Utilizes all available on the job training tools for employees

The Assistant Controller manages the day-to-day operation of the Accounting Office Primary responsibilities include financial analysis and financial reporting, budgeting/forecasting, audit and control, asset and liability reconciliation, working capital and cash control CANDIDATE PROFILE Education and Experience 4-year bachelors degree in Finance and Accounting or related major; no work experience required CORE WORK ACTIVITIES Assisting in Management of Accounting Team Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example Oversees internal, external and regulatory audit processes Ensures that regular on-going communication occurs with employees to create awareness of business objectives, communicate expectations, and recognize performance Celebrates successes by publicly recognizing the contributions of team members Establishes and maintains open, collaborative relationships with employees Provides excellent leadership (eg, differentiates top performers, fosters teamwork and encourages work/life balance) Ensures employees establish and maintain open, collaborative relationships within their team Participates in the employee performance appraisal process, providing feedback as needed Ensures disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process Ensures property policies are administered fairly and consistently Utilizes an "open door" policy Solicits employee feedback Managing Projects and Policies Generates and provides accurate and timely results in the form of reports, presentations, etc Analyzes information and evaluates results to choose the best solution and solve problems Compiles, codes, categorizes, calculates, tabulates, audits, or verifies information or data Ensures that the P&L is accurate (ie, costs are properly matched to revenue, costs are recorded in the proper accounts) and statements are delivered to appropriate individuals in a timely manner Reconciles balance sheet Ensures tax rates used for sales/use tax are current and proper amounts are collected and/or accrued Ensures compliance with standard and local operating procedures (SOPs and LSOPs) Ensures account balances are supported by appropriate documentation in accordance with SOPs Reviews audit issues and makes corrections as necessary Ensures property permits, licenses and if applicable vendor contracts are current Leverages centralized accounting processes and shared services Demonstrating and Applying Accounting Knowledge Demonstrates knowledge of job-relevant issues, products, systems, and processes Keeps up-to-date technically and applying new knowledge to your job Uses computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information Uses relevant information and individual judgment to determine whether events or processes comply with laws, regulations, or standards Leverages technology and effectively uses information systems and tools to generate financial reports and provide managers with analytical support to drive decision-making Proving Financial Information and Guidance to Others Informs and/or updates the executives, the peers and the subordinates on relevant financial information in a timely manner Attends critique meetings to review information with management team Advises the Director of Finance on existing and evolving operating/financial issues Communicates financial concepts in a clear and persuasive manner that is easy to understand and drives desired behaviors Provide direction and assistance to other organizational units regarding accounting and budgeting policies and procedures, and efficient control and utilization of financial resources Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person Maintaining Finance and Accounting Goals Submits reports in a timely manner, ensuring delivery deadlines Ensures profits and losses are documented accurately Achieves and exceeds goals including performance goals, budget goals, team goals, etc Develops specific goals and plans to prioritize, organize, and accomplish your work Monitors all taxes that apply, ensuring that taxes are current, collected and/or accrued Supports a strong accounting & operational control environment to safeguard assets, improve operations and profitability and manage business risks

Areas of responsibility include Restaurants/Bars and Room Service, if applicable Supervises daily restaurant operations and assists with menu planning, maintains sanitation standards and assists servers and hosts on the floor during peak meal periods Strives to continually improve guest and employee satisfaction and maximize the financial performance in areas of responsibility Determines training needed to accomplish goals, then implements plan CANDIDATE PROFILE Education and Experience High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area OR 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area CORE WORK ACTIVITIES Managing Day-to-Day Operations Supervises and manages employees Manages all day-to-day operations Understands employee positions well enough to perform duties in employees absence Maintains service and sanitation standards in restaurant, bar/lounge and room service areas Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met Leading Food and Beverage Team Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example Encourages and builds mutual trust, respect, and cooperation among team members Serves as a role model to demonstrate appropriate behaviors Identifies the developmental needs of others and coaches, mentors, or otherwise helps others to improve their knowledge or skills Develops specific goals and plans to prioritize, organize, and accomplish your work Ensures and maintains the productivity level of employees Provides the leadership, vision and direction to bring together and prioritize the departmental goals in a way that will be efficient and effective Ensures compliance with all food & beverage policies, standards and procedures by training, supervising, follow-up and hands on management Ensures compliance with all applicable laws and regulations Ensures compliance with food handling and sanitation standards Ensures staff understands local, state and Federal liquor laws Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team Establishes guidelines so employees understand expectations and parameters Monitors alcohol beverage service in compliance with local laws Ensuring Exceptional Customer Service Provides services that are above and beyond for customer satisfaction and retention Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed Manages day-to-day operations, ensures the quality, standards and meets the expectations of the customers on a daily basis Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations Empowers employees to provide excellent customer service Acts as the guest service role model for the restaurants, sets a good example of excellent customer service and creates a positive atmosphere for guest relations Handles guest problems and complaints Meets with guests on an informal basis during meals or upon departure to obtain feedback on quality of food and beverage, service levels and overall satisfaction Ensures corrective action is taken to continuously improve service results Incorporates guest satisfaction as a component of departmental meetings with a focus on continuous improvement Manages service delivery in outlets to ensure excellent service from point of entry to departure (eg, greeting from hostess, speed of order taking and food and beverage delivery, fulfillment of special requests, collection of payment & invitation to return) Managing and Conducting Human Resource Activities Provides guidance and direction to subordinates, including setting performance standards and monitoring performance Identifies the educational needs of others, develops formal educational or training programs or classes, and teaches or instructs others Ensures employees are treated fairly and equitably Strives to improve employee retention Ensures employees receive on-going training to understand guest expectations Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns Strives to improve service performance Ensures recognition is taking place across areas of responsibility Additional Responsibilities Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person Analyzes information and evaluating results to choose the best solution and solve problems Assists servers and hosts on the floor during meal periods and high demand times Recognizes good quality products and presentations Supervises daily shift operations in absence of Assistant Restaurant Manager Oversees the financial aspects of the department including purchasing and payment of invoices

Our jobs aren t just about giving guests a clean room and a freshly made bed Instead, we want to build an experience that is memorable and unique Our Guest Environment Experts are skilled in a wide range of housekeeping functions with responsibility for maintaining the appearance and cleanliness of the whole hotel They are empowered to move about their space and do what needs to be done Whether delivering guest requests, stocking carts, cleaning rooms and public spaces, or other similar responsibilities, the Guest Environment Expert makes sure the spaces in the hotel help create a great guest experience No matter what position you are in, there are a few things that are critical to success - ensuring a safe work place, following company policies and procedures, maintaining confidentiality, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional Guest Environment Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance) Doing all these things well (and other reasonable job duties as requested) is critical for Guest Environment Experts - to get it right for our guests and our business each and every time Marriott International is an equal opportunity employer We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law