Job Description Keeping track of the sales lead from Google sheet or what’s app. Calling the sales lead for validation / verification. Maintaining quality verification / validation by adhering to all the CPR points. Handling customer query and responding it positively. Reporting the dispute cases to the sales team as well as the management. Keeping update on any changes in the product, process & CPR. Ensuring the TAT of 8 mins to be followed for the first call. Updating the dispute case on the Google sheet & What’s app. Attending training and review meetings. Should handle multiple products. (elife, PP, HW) Any regular malpractice (like duplicate numbers for multiple case etc.) by the sales team to be reported to the team manager. Ensuring replacement manpower availability when taking break or leave. Language Required: English & Hindi Job Type: Full-time Language: English (Required) Hindi (Required) Location: Kochi, Kerala (Preferred) Work Location: In person

Job Description Keeping track of the sales lead from Google sheet or what’s app. Calling the sales lead for validation / verification. Maintaining quality verification / validation by adhering to all the CPR points. Handling customer query and responding it positively. Reporting the dispute cases to the sales team as well as the management. Keeping update on any changes in the product, process & CPR. Ensuring the TAT of 8 mins to be followed for the first call. Updating the dispute case on the Google sheet & What’s app. Attending training and review meetings. Should handle multiple products. (elife, PP, HW) Any regular malpractice (like duplicate numbers for multiple case etc.) by the sales team to be reported to the team manager. Ensuring replacement manpower availability when taking break or leave. Language Required: English & Hindi Job Type: Full-time Language: English (Required) Hindi (Required) Location: Kochi, Kerala (Preferred) Work Location: In person

Responsibilities: Process financial transactions including accounts payable, receivable, and journal entries. Maintain accurate financial records in compliance with UAE & India accounting standards and regulations. Ensure accurate and timely VAT accounting and reporting in accordance with UAE VAT laws. Reconcile VAT returns and stay updated on changes in tax regulations. Manage payroll activities, including calculation and disbursement of salaries, bonuses, and other employee-related expenses as per UAE labor laws. Bank statements and ensure cash flow requirements are met to support day-to-day operations. Assist in preparing budgets, financial forecasts, and monthly/quarterly reports for management review. Coordinate and provide necessary documents for internal and external audits. Ensure compliance with audit requirements and address any discrepancies. Oversee AR/AP processes, including timely billing, collections, and vendor payments. Provide insights and recommendations to improve financial performance and internal controls in line with the company’s financial policies and UAE standards. Day-to-day Administration work Knowledge in ICV registration Key Requirements: Bachelor’s or master’s degree in accounting, Finance, or a related field. Minimum of 8-10 years of accounting experience, with knowledge of UAE & India accounting standards and VAT laws. Proficiency in accounting software (e.g., Tally, Zohobooks, or ERP systems) and MS Office Suite (especially Excel). Strong understanding of UAE financial and regulatory requirements, including VAT regulations and labor laws. Excellent written and verbal communication skills, with an eye for detail and an analytical mindset. Previous experience in UAE or GCC preferable Work location from India/UAE Job Type: Full-time Experience: Accounting: 2 years (Preferred) Location: Kochi, Kerala (Required) Work Location: In person