3 Marketplace Experience Jobs

As an Ecommerce Manager, you will be responsible for developing and implementing the Ecommerce strategy aligned with business objectives. You will collaborate with the design team to create product and marketing materials such as designs, flyers, brochures, and social media graphics. Your role will involve leading and managing all online sales channels to drive growth in traffic, conversion rates, and online revenue. Additionally, you will be managing ecommerce platform development, integration, and performance while staying current with digital trends, emerging technologies, and industry best practices. Key Responsibilities: - Develop and implement Ecommerce strategy aligned with business objectives - Create product and marketing materials in collaboration with the design team - Lead and manage all online sales channels - Drive growth in traffic, conversion rates, and online revenue - Manage ecommerce platform development, integration, and performance - Stay current with digital trends, emerging technologies, and industry best practices - Manage budgets and vendor relationships related to Ecommerce tools and services - Collaborate with design, product, supply chain, and IT teams to ensure business alignment - Manage vendor and partner relationships related to ecommerce tools, platforms, and services - Own the ecommerce P&L, ensuring profitability and sustainable growth - Manage budgets effectively across campaigns, platforms, and vendors to maximize ROI Qualification Required: - Proven track record of driving online sales growth and improving digital customer experiences - Excellent analytical, leadership, and communication skills - Experience with marketplace In terms of Educational Qualification, a Bachelors degree in Marketing, Business, or a related field is required, with an MBA being preferred. As for Experience, a minimum of 8-12 years of experience in Ecommerce and digital marketing is necessary for this role.,

About Moove Moove is building the worlds largest fleet and best-in-class technologies that power mobility platforms. Its flagship Drive-to-Own (DTO) product democratises access to vehicle ownership with a revolutionary revenue based financing model, enabling underserved mobility entrepreneurs to thrive. Mooves growth has been fuelled by its global Uber partnership and support of leading investors and lenders, including Uber, Mubadala, BlackRock, MUFG, and many others. With operations now spanning 19 cities across 6 continents - Africa, Asia, Europe, North America, South America, and the Middle East - Moove continues to expand its offerings through strategic acquisitions and partnerships with industry leaders, including Waymo and Uber. Moove is transforming mobility to make it safer, more efficient and accessible to all, while providing economic opportunities and supporting skills development in the mobility sector. About The Role As an Assistant Manager Sales & Onboarding at Moove, your role is pivotal in driving the success ofour customer acquisition and engagement processes. You will lead a team of sales and onboarding specialists, guiding and motivating them to achieve sales targets and ensure smooth customer transitions onto our platform. Your responsibilities include overseeing the end-to-end onboarding experience, optimising sales strategies, training new team members, and collaborating with crossfunctional departments to enhance customer satisfaction. Your leadership will play a critical role in shaping our customer growth journey and contributing to the overall success of Moove. What Youll Be Doing Deliver best in class , in-person support to our drivers the customer acquisition and onboarding stages of their lifecycle Walk drivers through onboarding process and all of the tools to be successful Promote the Moove brand, mission and values to our driver customers Help brand the Moove name and get drivers excited Stay on top of Moove policies and procedures Register new drivers, and review accurate drivers information while ensuring compliance with Moove standards. Accurately describe Mooves product features and benefits to drivers. Ensure all onboarded drivers are transferred to the Moove Fleet account. Resolve driver related issues before onboarding them to the platform Work with the City Fleet Manager in building harmonious relations between drivers. Build driver funnel dashboard for new driver acquisition across various channels Manage driver referral and incentive schemes. Manage driver agency relationships to ensure they meet company KPIs. Select best in class partners to work with for technical testing and training as required and for driver acquisition Manage the driver funnel keeping churn to a minimum and conversion high What You Will Need For This Position A Bachelors degree in any field such as sales, marketing, operations or any related fields. A minimum of 4+years of experience in operations, supply chain, logistics or marketplace experience in the mobility or tech industry. Excellent communication skills. Excellent interpersonal and presentation skills, with the ability to communicate effectively (written and oral) with others at all levels of the organisation and externally. Must be customer service-centric. Must possess basic administration skills. Ability to work independently, with little or no supervision. Ability to work in a fast-paced environment. Key Metrics Sign up of X number of drivers daily with security deposit 75% conversion from lead generation to conversion with security deposit First trip to first month trip target to be mapped to performance matrix Executive to Driver Partner knowledge transfer about Moove products to be monitored and evaluated basis DP first few weeks of performance New channels for driver sourcing Building a strong driver funnel to refill leakage / churn Driver Incentive structure - tier basis Team player to motivate and driver Moove success Who You&aposll Be Working with: Directly reporting to our City Manager, and closely working with our Operations Team. About The Team Our team is collaborative, positive, curious, and engaged. We think fast, work smart, laugh often, and are looking for like-minded people to join us in our mission to disrupt vehicle ownership and make financial freedom within reach. Moove is strongly committed to diversity within its community. The Companys approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we welcome people from all backgrounds who seek the opportunity to help build a future where everyone and everything can move independently. Pre-hiring Notice: Moove relies on the accuracy of information contained in employment applications, as well as the accuracy of other data presented throughout the hiring process and during employment. Any misrepresentations, falsifications, or material omissions in any information or data provided by an applicant may result in the applicant being excluded from further consideration for employment or if an individual has already been hired, termination of employment. EEO Statement: Moove is an equal opportunity employer and does not discriminate on the basis of gender, race, sexual orientation, marital status, religion, political affiliation or any other protected characteristic. Moove: Moove is a mobility asset finance company and Uber&aposs preferred fleet partner across Sub-Saharan Africa. Our Vision is to democratise financial services to make our customers more productive and successful. Our Core values are Compassion, Excellence, Innovation, Teamwork, Trust and Ownership. Show more Show less

About Moove Moove is on a mission to build the largest mobility fintech for emerging markets. Our starting point is a technology-enabled lending model to radically transform the availability of auto finance and vehicles for on-demand ridesharing services across tier 1 African cities. By doing so, Moove is creating sustainable jobs for mobility entrepreneurs in the mobility sector. About the Role The Sales & Onboarding Executive role at Moove is a pivotal position responsible for driving the company's growth by acquiring and onboarding new customers. This role combines the skills of a dynamic salesperson and a meticulous onboarding specialist. The Sales & Onboarding Executive will engage with potential customers, understand their needs, and present Moove's innovative solutions. Additionally, they'll lead the onboarding process, ensuring a smooth transition for customers as they adopt the platform. This role demands strong communication, relationship-building, and project management skills to effectively bring new clients into the Moove ecosystem while maintaining high satisfaction levels. What you'll be doing Deliver 100% satisfaction, in-person support to our drivers. Walk drivers through onboarding and all of the tools to be successful. Help brand the Moove name and get drivers excited. Stay on top of Moove policies and procedures. Register new drivers and review accurate drivers" information while ensuring compliance with Moove standards. Welcome and greet customers delightfully. Accurately describe Moove's product features and benefits to drivers. Ensure all onboarded drivers are transferred to the Moove Fleet account. Resolve driver-related issues. Work with the City Fleet Manager in building harmonious relations between drivers. Build driver funnel dashboard for new driver acquisition across various channels. Manage driver referral and incentive schemes. Manage driver agency relationships to ensure they meet company KPIs. What you will need for this position A Bachelor's degree in any field such as sales, marketing, operations, or any related fields. A minimum of 2 years of experience in operations, supply chain, logistics, or marketplace experience in the mobility or tech industry. Excellent communication skills. Excellent interpersonal and presentation skills, with the ability to communicate effectively (written and oral) with others at all levels of the organization and externally. Must be customer service-centric. Must possess basic administration skills. Ability to work independently, with little or no supervision. Ability to work in a fast-paced environment. Key Metrics Sign up of X number of drivers daily with security deposit. 75% conversion from lead gen to conversion with deposit. First trip to first-month trip target to be mapped to performance. Executive to Driver Partner (DP) knowledge transfer about Moove rentals to be monitored and evaluated basis DP first few weeks of performance. Sign up incentives to be tiered basis 1st trip to 200th trip. About the team Our team is collaborative, positive, curious, and engaged. We think fast, work smart, laugh often, and are looking for like-minded people to join us in our mission to disrupt vehicle ownership and make cities better. Moove is strongly committed to diversity within its community. The Company's approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we welcome people from all backgrounds who seek the opportunity to help build a future where everyone and everything can move independently. Pre-hiring Notice Moove relies on the accuracy of information contained in employment applications, as well as the accuracy of other data presented throughout the hiring process and during employment. Any misrepresentations, falsifications, or material omissions in any information or data provided by an applicant may result in the applicant being excluded from further consideration for employment or if an individual has already been hired, termination of employment.,