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7.0 - 11.0 years

12 - 22 Lacs

bengaluru

Work from Office

Job Summary: We are looking for an experienced Dynamics 365 Developer with deep expertise in Customer Service Workspace with Contact Center (CSW) and Customer Insights Journeys (CI) to design, develop, and implement scalable CRM solutions. This role requires hands-on experience in configuring and customizing CSW components such as Voice and Chat channel setup, Workstreams , Session templates , Agent Scripts and Macros , as well as CI components such as Real-time marketing journeys , Segments , Email Templates, Compliance profiles, Event Management and in general integrations, and Power Platform tools . The consultant will be responsible for delivering high-quality solutions in collaboration ...

Posted 2 months ago

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