2 Marketing Cloudintegration Jobs

IMEA (India, Middle East, Africa) India LIXIL INDIA PVT LTD Employee Assignment Fully remote possible Full Time 1 July 2025 Job Title: Salesforce Developer Company: LIXIL International Location: India Department: IT Digital Reports To: Leader, IT APAC Job Purpose: This position is a highly skilled Salesforce Application Support Specialist to provide support to LIXIL International across APAC countries This role is crucial for maintaining the stability and performance of LIXIL's Salesforce ecosystem, encompassing Sales Cloud, Service Cloud, Field Service, Marketing Cloud, and related integrations The ideal position will possess strong technical expertise, excellent problem-solving abilities, and a collaborative approach to ensure a seamless user experience This role involves troubleshooting complex issues, fulfilling service requests, advising on best practices, contributing to continuous platform improvement, and collaborating with LIXIL's internal teams, Responsibilities Provide timely and effective support to end-users experiencing technical issues with Salesforce and associated applications, Investigate, troubleshoot, and resolve escalated incidents, documenting root causes, solutions, and preventative measures, Fulfill service requests, including user management, data updates, basic configuration adjustments, and testing of Salesforce critical updates (currencies, custom metadata), Provide specialized support for Salesforce integrations with Outlook/Google Suite, Single Sign-On (SSO), MuleSoft APIs, and other connected systems, Analyze and assess the feasibility of change requests, providing high-level solution overviews, detailed effort estimations , and recommendations to business leaders, Proactively identify potential issues and areas for improvement within the Salesforce platform, suggesting solutions for increased robustness and efficiency, Foster strong relationships with support teams, providing guidance, training, and knowledge transfer Utilize designated communication channels, Maintain accurate and comprehensive documentation of all support activities, including incident reports, service request logs, and change request assessments Contribute to regular reporting on support performance, Participate in the entire application lifecycle, focusing on coding and debugging, Perform unit tests to optimize performance, Assist in configuring Salesforce settings, profiles, roles, and permissions to meet user needs, Work with developers to implement minor customizations and enhancements to Salesforce objects, workflows, and processes, Qualifications Bachelor's/Master's degree in Computer Science, Engineering, or equivalent industry experience, Minimum of 5 years of progressive experience in Salesforce delivery management, business analysis, and technology 2+ years of experience providing L3 Salesforce support in a complex enterprise environment, Deep understanding of Salesforce Sales Cloud, Service Cloud, Field Service, and Marketing Cloud, Proven experience with Salesforce configurations, customizations, Visualforce, Lightning Web Components (LWC), Aura components, web services, SOQL, Visual Force, Visual Studio Code/Eclipse IDE, Data Loader, Reports and Dashboards, Strong integration experience, specifically with Outlook/Google Suite, SSO, and MuleSoft, Hands-on experience with source control tools, Knowledge and experience with Salesforce static code analysis tools, Knowledge of CI/CD tools, Mulesoft, or integration with 3rd party systems (e-g , SAP) is a plus, Familiarity with Agile and SDLC methodologies, Excellent analytical, problem-solving, and troubleshooting skills, Outstanding communication, interpersonal, and collaboration skills, Ability to work independently and as part of a distributed team, Salesforce certifications: Certified Platform Developer I &II are mandatory (e-g , Administrator, Platform App Builder, Service Cloud Consultant are highly desirable),

Job Location: Mumbai About The Role We are seeking a highly accomplished Strategic Account Manager to lead our enterprise sales initiatives for non-BFSI, Enterprise accounts in the West of India, based out of Mumbai This individual will drive growth by managing strategic customer relationships, acquiring new enterprise clients, and expanding our footprint in existing key accounts, The SAM is responsible for driving the sales cycle from prospect to close, selling the complete HashiCorp software suite to named enterprise accounts, and inbound, non-named leads within an assigned territory, The ideal candidate has over 15 years of overall enterprise sales experience with at least 5 years in SaaS product sales, managing complex solution cycles, influencing C-level stakeholders, and delivering strong business outcomes This role requires a strategic thinker with excellent negotiation skills, a deep understanding of SaaS solutions, and the ability to drive revenue growth in a competitive market, What Youll Do (responsibilities) Develop and manage relationships with strategic and key non-BFSI enterprise accounts in the West of India, to drive adoption and expansion of Hashicorp solutions, Engage new and existing HashiCorp Open Source Users to demonstrate how they can be more successful with our technology portfolio Align the overall HashiCorp solution to the customers business needs, challenges, and technical requirements Create a healthy pipeline of revenue and new logos for your target accounts, Accurately forecast business on a quarterly cadence Regular Air Travel is required Strong connect with CSPs Correctly estimate qualifying opportunities based on BANT Effectively communicate with management, legal, and deal desk to ensure proper execution of documents and correct process, and follow instructions or recommendations set by these teams and company management Create and execute a comprehensive sales strategy to meet or exceed revenue targets for assigned accounts Align the overall HashiCorp solution to the customers business needs, challenges, and technical requirements Identify, qualify, and close new business opportunities within non-BFSI enterprise segments, ensuring a robust sales pipeline, Act as a trusted advisor to clients, understanding their business needs and aligning Hashicorp solutions to deliver measurable value, Work closely with product, marketing, and customer success teams to ensure seamless delivery and client satisfaction, Stay updated on industry trends, competitor activities, and market dynamics to position our SaaS offerings effectively, Provide accurate sales forecasts, track performance metrics, and report on account progress to senior leadership, Lead contract negotiations, ensuring favourable terms while maintaining strong client relationships, What Youll Need (basic Qualifications) Experience in Open Source software business models is preferable and proficiency in Cloud and Infrastructure software is a minimum requirement 17+ years of enterprise sales and customer development experience Track record in closing enterprise and mid-market deals Creation and execution of quarterly and annual business plans Good executive presence, communication skills, and credibility Proven track record of consistently meeting or exceeding assigned annual/quarterly goals and targets and consistently ranked top 1-2 on their team History of accurate forecasting and business reporting Significant experience selling disruptive technology into focused markets ?HashiCorp is an IBM subsidiary which has been acquired by IBM and will be integrated into the IBM organization HashiCorp will be the hiring entity By proceeding with this application you understand that HashiCorp will share your personal information with other IBM subsidiaries involved in your recruitment process, wherever these are located More information on how IBM protects your personal information, including the safeguards in case of cross-border data transfer, are available here: link to IBM privacy statement ?