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6 - 11 years

14 - 24 Lacs

Bengaluru

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Role & responsibilities Key Responsibilities: Demonstrate deep, hands-on experience in Salesforce Marketing Cloud, particularly with MCP and Interaction Studio. Design and document scalable, secure, and maintainable end-to-end solutions across customer engagement channels. Ensure seamless data flow between systems including Snowflake, Data Cloud, Java-based CRM, and Adobe Analytics. Conduct code reviews, enforce best practices, and provide actionable technical guidance to development teams. Present and vet solution designs with enterprise architecture teams and review boards, ensuring alignment with strategic goals. Good to Have Skills: Customer Data Platform (CDP)/Data Cloud: Familiarity with capabilities, features, and best practices. Mobile & Web Studio: Experience in setting up and optimizing mobile/web campaigns. Java Integration: Understanding of Java is beneficial, as the primary CRM is home-grown in Java.

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5 - 10 years

5 - 12 Lacs

Bengaluru

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Role & responsibilities Demonstrates intimate-level abilities and/or a proven record of success managing efforts with identifying and addressing client needs: Utilizing previous experience in CDPs (Customer data platforms) such as Adobe Experience Platform (RTCDP) or similar products; Having an enhanced understanding of customer profile segmentation and experience in 360 degree view of customers in CDP for further analytical processing and decision making; Showcasing proven track record of managing successful CDP implementation/management and delivering capabilities that drive business growth; Demonstrating work experience in data architecture and data modeling; preferably with experience working in CDP, CRM, paid media, social, and offline data; Ensuring an enhanced understanding of data-driven marketing, analytics and relevance / usage of real-time event data and associated attributes; Setting strategic direction and driving execution through collaboration with a cross-functional team; Demonstrating familiarity with CRM and Marketing Automation platforms (i.e. Salesforce Sales Cloud, Salesforce Marketing Cloud, etc.); Having extensive hands on expertise in implementing/administering Adobe Experience Cloud Products and marketing automation platforms and technologies; Ensuring an enhanced understanding of identity resolution components and the enabling technology i.e. profile merge rules, identity graph, identity service provider, etc.; Working with audience-based digital marketing strategy either at an agency or brand; Driving project management through a full lifecycle, including the ability to prioritize, sequence, execute and deliver projects on time and on budget; Translating business requirements and objectives into segmentation strategies and audience building logic; Owning Adobe AEP and driving proactive platform ownership that is directly aligned to the day-to-day delivery of marketing tactics, and closely connected to the other digital marketing teams to develop capabilities and manage technology roadmap; Having oversight of the CDP technology solution (e.g. oversee steady state support teams, interact with business owner, plan for break / fix and other enhancements / maintenance); Driving how customer and prospect information is unified across sales, marketing and service channels; Collaborating with Insights team to refine and optimize measurement process; Implementing and refining Adobe Products and marketing automation system; Collaborating with Marketing leadership to evolve the use of data within the marketing function allowing us to stay ahead, responding to clients in real-time, and limiting redundancy.

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2 - 7 years

3 - 8 Lacs

Bengaluru

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We are looking for a "Marketing Associate" who will be responsible for Email & WhatsApp Marketing Drive lead nurturing and customer retention through targeted email and WhatsApp campaigns, marketing automation, and website journey optimization. Email & WhatsApp Marketing: Plan and execute email and WhatsApp campaigns to nurture leads and drive enrollments. Develop automated workflows based on user behavior and segmentation. Optimize subject lines, CTAs, and content to enhance open rates, CTRs, and conversions. Conduct A/B testing to improve messaging, timing, and engagement. Customer Nurturing & Retention: Develop lead nurturing strategies for prospective parents at different stages of the funnel. Implement drip campaigns to convert leads into enrollments. Collaborate with the admissions team for seamless lead handover and follow-ups. Improve parent engagement and retention through personalized communication. Website Journey Mapping & Optimization: Analyze and optimize the customer journey across KLAYs website to improve conversions. Identify drop-off points and work with the UX/UI and development team to enhance user experience. Create landing pages optimized for lead capture and engagement. Ensure website forms, CTAs, and lead generation elements are user-friendly and high-converting. Marketing Automation & CRM: Use marketing automation tools (Marketing Cloud, HubSpot, MoEngage, or similar) to manage workflows. Ensure nurturing campaigns are data-driven and continuously optimized. Maintain and update the CRM database to enhance targeting and personalization. Performance Tracking & Insights: Monitor key KPIs (open rates, CTRs, response rates, website drop-offs, and conversions). Analyze data to refine and improve campaign performance. Prepare weekly and monthly reports on nurturing channel effectiveness. Key Requirements: 2-4 years of experience in email marketing, WhatsApp marketing, customer nurturing, and website optimization. Experience with email marketing tools (Mailchimp, HubSpot, SendGrid, etc.) and WhatsApp automation platforms. Understanding of customer segmentation, lead nurturing, marketing automation, and website journey mapping. Strong copywriting skills for concise, engaging, and conversion-driven messaging. Proficiency in A/B testing, data analysis, and performance tracking. Prior experience in education, edtech, or service-based industries is a plus.

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3 - 8 years

10 - 15 Lacs

Bengaluru

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Key Responsibilities: Campaign Development & Automation: Design and implement personalized email campaigns, SMS, and push notifications using SFMC tools like Journey Builder, Email Studio, and Mobile Studio. Develop and maintain automation workflows in Automation Studio to streamline marketing processes.Taro+9Interview Guy+9GrabJobs+9 Data Management & Integration: Create and manage data extensions, SQL queries, and segmentation strategies to ensure accurate targeting. Integrate SFMC with Salesforce Sales Cloud, Service Cloud, and external systems using REST and SOAP APIs.Taro+6mmdtech.com+6careers.telus.com+6careers.telus.com+8EPAM India+8Interview Guy+8 Content Development: Develop responsive email templates and landing pages using HTML, CSS, AMPscript, and Server-Side JavaScript (SSJS). Implement A/B testing strategies to optimize content performance.GrabJobs+8Syngenta+8EPAM India+8EPAM India+1Interview Guy+1 Analytics & Reporting: Monitor and analyze campaign performance metrics to provide actionable insights. Generate reports to assess ROI and recommend improvements. Collaboration & Support: Work closely with marketing, IT, and data teams to align technical solutions with business goals. Provide technical support and training to stakeholders on SFMC functionalities.HorizontalDigital+9EPAM+9Taro+9Syngenta+2Interview Guy+2Taro+2 Required Qualifications: Experience: 3+ years of hands-on experience with Salesforce Marketing Cloud, including Email Studio, Journey Builder, Automation Studio, and Mobile Studio. Proven track record in developing and deploying marketing automation solutions.Built In+7Interview Guy+7careers.telus.com+7 Technical Skills: Proficiency in AMPscript, SQL, SSJS, HTML, CSS, and JavaScript. Experience with SFMC APIs (REST/SOAP) for system integrations. Familiarity with data modeling and segmentation within SFMC

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8 - 10 years

27 - 30 Lacs

Indore, Pune, Bengaluru

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We seek a Salesforce Devops Technical Lead who shares our passion for innovation and change. This role is critical to helping our business partners evolve and adapt to consumers' personalized expectations in this new technological era. What you can expect in the role: Responsibilities We are looking for ingenious Salesforce DevOps/Release Manager to join our Salesforce Studio. Globants Salesforce Studio uses technology ecosystem, to enable organizations to transform their business, drive desired outcomes, and build customer loyalty and growth. We build better experiences and augmented digital engagements for our vast clientele. Come join the team and seek reinvention with Salesforce. JOB: Salesforce DevOps/Release Manager Required Skills/Experience: 8+ years of relevant experience in Salesforce DevOps/Release Management with a strong automation mindset. Proficiency in tools specific to Salesforce development, such as Salesforce DX, Metadata API, and Salesforce CLI. Solid understanding of how to configure, deploy, manage, and maintain Salesforce applications Strong understanding of version control (Git), branching/merging strategies, and build setup. Experience in handling Salesforce metadata, environments, and sandbox management. Experience in setting up and managing code quality tools like SonarQube will be an added advantage. Experience Implementing any Salesforce DevOps Commercial tools such as Copado, Flosum, Gearset/Changeset, Autorabit, etc. Familiarity with Salesforce platforms, including various cloud will be preferred like Sales Cloud, Service Cloud, Experience Cloud, Health Cloud, Marketing Cloud, CDP, MCP, etc. Location - Bengaluru,Pune,Indore,Ahmedabad,Hyderabad

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4 - 8 years

8 - 13 Lacs

Bengaluru

Hybrid

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Hi All, We have openings for salesforce marketing cloud Location-Bangalore Exp- 4 to 7exp range Face to Face interview - 13th May & 14th May 2025 Contact person - Naveen Kumar - 6362983979 Below is the JD - Role & responsibilities Solution Design and Development: Design and develop custom solutions within Salesforce Marketing Cloud to meet client needs, including building journeys, emails, automation, and data-driven marketing campaigns Implement and customize marketing cloud functionalities using AMPscript, SQL, and other scripting languages Integration and Data Management:Integrate Salesforce Marketing Cloud with other systems, APIs, and databases to ensure seamless data flow and synchronization Manage data extensions, data models, and data configuration within the Marketing Cloud environment Marketing Automation and Personalization:Build and optimize marketing automation workflows, including triggered sends, segmentation, dynamic content, and personalization rules Implement and test journey builder experiences, ensuring optimal customer engagement and conversion Reporting and Analytics:Create and maintain reports and dashboards within Salesforce Marketing Cloud to measure campaign performance, analyze results, and provide actionable insights to stakeholders Collaboration and Support:Collaborate with cross-functional teams, including marketing, sales, and IT, to align marketing strategies with business objectives Provide technical support, troubleshooting, and training to marketing teams on using Salesforce Marketing Cloud functionalities

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5 - 7 years

5 - 9 Lacs

Pune

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Project Role : Application Developer Project Role Description : Design, build and configure applications to meet business process and application requirements. Must have skills : SAP Emarsys Customer Engagement Good to have skills : NA Minimum 5 year(s) of experience is required Educational Qualification : BTech BE Summary :As an Application Developer for Packaged Application Development, you will be responsible for designing, building, and configuring applications to meet business process and application requirements using SAP Emarsys Customer Engagement. Your typical day will involve collaborating with cross-functional teams, analyzing business requirements, and developing solutions to meet those requirements. Roles & Responsibilities: Design, build, and configure applications using SAP Emarsys Customer Engagement to meet business process and application requirements. Collaborate with cross-functional teams to analyze business requirements and develop solutions to meet those requirements. Develop and maintain technical documentation related to application development. Provide technical support and troubleshooting for applications developed. Professional & Technical Skills: Must To Have Skills:Strong experience in SAP Emarsys Customer Engagement. Good To Have Skills:Experience in other SAP modules such as SAP CRM, SAP Marketing Cloud, and SAP Sales Cloud. Experience in designing, building, and configuring applications using SAP Emarsys Customer Engagement. Strong understanding of business processes and application requirements. Experience in developing technical documentation related to application development. Experience in providing technical support and troubleshooting for applications developed. Additional Information: The candidate should have a minimum of 5 years of experience in SAP Emarsys Customer Engagement. The ideal candidate will possess a strong educational background in computer science or a related field, along with a proven track record of delivering impactful solutions using SAP Emarsys Customer Engagement. This position is based at our Pune office. Qualifications BTech BE

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2 - 5 years

6 - 14 Lacs

Noida

Hybrid

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Expected Skills/ Competency/JD Design, configure, and manage Pardot marketing automation workflows including Engagement Programs, Email Campaigns, Landing Pages, and Forms. Integrate Pardot with Salesforce CRM using standard connectors and custom logic where needed. Build and optimize lead scoring models and grading rules. Implement dynamic content, personalization, and segmentation strategies to improve campaign effectiveness. Develop and maintain automation rules, completion actions, and custom redirects. Collaborate with stakeholders to define campaign objectives and ensure alignment with business goals. Monitor and analyze campaign performance metrics and recommend enhancements. Maintain data hygiene and manage syncing issues between Pardot and Salesforce. Must have Skill set Proven experience with Salesforce Pardot (Marketing Cloud Account Engagement). Strong understanding of Pardot-Salesforce integration, lead management, and campaign ROI tracking. Proficiency in HTML, CSS, and JavaScript for email templates and landing page customization. Experience with marketing automation best practices and B2B marketing concepts. Experience in creating reports and dashboards for campaign performance. Good to have Skill set Pardot Specialist or Consultant certification.

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5 - 10 years

10 - 20 Lacs

Hyderabad, Chennai, Bengaluru

Hybrid

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Location: Pan India Roles & Responsibilities: - Design, develop, and maintain Salesforce Lightning Web Components-based applications. - Collaborate with cross-functional teams to analyze business requirements and develop solutions to meet those requirements. - Develop and maintain technical documentation related to the application development process. - Provide technical guidance and support to the development team as needed. - Stay up-to-date with the latest Salesforce Lightning Web Components development trends and best practices.

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2 - 6 years

7 - 11 Lacs

Hyderabad

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Req ID: 323378 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Salesforce Data Cloud Specialist to join our team in Hyderabad, Telangana (IN-TG), India (IN). "Job TitleSalesforce Data Cloud Specialist LocationHybrid Experience3-5 years Job Summary: We are seeking a skilled Salesforce Data Cloud Specialist to manage and optimize customer data platforms, ensuring seamless integration and data orchestration across Salesforce ecosystems. The ideal candidate will have strong expertise in managing Data Cloud, configuring customer data platforms, and aligning data models with business needs to provide actionable insights. Key Responsibilities: Implement and configure Salesforce Data Cloud to unify and segment customer data effectively. Design and manage data models that integrate seamlessly with Salesforce platforms, ensuring high-quality data ingestion and transformation. Work closely with stakeholders to understand business requirements and translate them into technical solutions. Build and manage data pipelines to aggregate and cleanse data from multiple sources. Develop rules for data normalization, identity resolution, and deduplication. Ensure data compliance, security, and privacy standards are maintained. Collaborate with marketing, sales, and analytics teams to leverage Data Cloud capabilities to improve customer engagement and personalization. Troubleshoot and optimize Data Cloud performance, ensuring timely resolution of issues. Required Skills and Qualifications: Strong hands-on experience with Salesforce Data Cloud (formerly known as Customer Data Platform). Proficiency in data modeling, ETL processes, and data integration with Salesforce ecosystems. Knowledge of Salesforce CRM, Marketing Cloud, and related modules. Experience with API integrations and data connectors. Familiarity with identity resolution and customer segmentation techniques. Strong understanding of data governance, privacy, and compliance requirements. Analytical mindset with the ability to derive actionable insights from data. Excellent communication and collaboration skills. Preferred Skills: Salesforce certifications such as Salesforce Certified Data Cloud Specialist or related certifications. Hands-on experience with SQL, Python, or other data manipulation tools. Familiarity with AI/ML models for predictive analytics in customer data. Educational Qualifications: Bachelor’s or Master’s degree in Computer Science, Information Systems, or a related field." About NTT DATA NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies.Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us atus.nttdata.com NTT DATA endeavors to make https://us.nttdata.comaccessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at https://us.nttdata.com/en/contact-us. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here. If you'd like more information on your EEO rights under the law, please click here. For Pay Transparency information, please click here. Job Segment Computer Science, Cloud, CRM, Database, SQL, Technology

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5 - 10 years

15 - 30 Lacs

Bengaluru

Hybrid

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Warm Greetings from SP Staffing!! Role :Salesforce Marketing Cloud Experience Required :5 to 10 yrs Work Location :Bangalore Required Skills, Salesforce Marketing cloud Email Studio, Journey Builder, MobileStudio, Automation Studio Interested candidates can send resumes to nandhini.spstaffing@gmail.com

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5 - 7 years

8 - 14 Lacs

Hyderabad

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Job Type : Full-Time. Job Summary : We are seeking a talented and motivated nCino (Salesforce) Developer to join our team. The ideal candidate will have hands-on experience in Salesforce development, particularly within the nCino platform, to support and enhance the organization's banking and financial services solutions. The developer will collaborate with cross-functional teams to design, implement, and maintain customized Salesforce solutions that improve business processes and increase efficiency. Key Responsibilities :- Design, develop, and maintain custom nCino (Salesforce) applications, components, and solutions using Apex, Visualforce, Lightning, and other Salesforce technologies.- Customize and integrate nCino applications to meet the specific needs of the organization, ensuring alignment with business goals and requirements.- Work closely with business analysts, project managers, and stakeholders to define functional and technical requirements.- Implement and maintain automated business processes using Salesforce tools such as Process Builder, Flow, and Workflow Rules.- Troubleshoot, debug, and optimize existing Salesforce applications and integrations.- Perform data migration and integration tasks between Salesforce and third-party applications.- Support user training and provide technical assistance to team members, ensuring seamless adoption of solutions.- Collaborate on the implementation of best practices for code quality, version control, and release management.- Stay up-to-date with the latest Salesforce and nCino features and updates, and propose improvements to existing systems. Required Qualifications :- Bachelor's degree in Computer Science, Information Technology, or a related field.- 5+ years of experience with Salesforce development, with at least 3+ years of experience working with the nCino platform.- Proficiency in Salesforce technologies such as Apex, Visualforce, Lightning Components, and Salesforce APIs.- Experience with nCino modules, including Loan Origination System (LOS), Deposit Account Opening, and other financial services solutions.- Strong knowledge of Salesforce development best practices, including version control, test-driven development, and deployment.- Experience with data migration and integrations (e., using MuleSoft, ETL tools, or APIs).- Understanding of the banking or financial services industry is a plus.- Strong problem-solving skills and attention to detail.- Excellent communication and teamwork abilities. Preferred Qualifications :- Salesforce Developer Certification (PD1) or advanced certifications.- Experience with Agile/Scrum development methodologies.- Familiarity with other Salesforce products such as Marketing Cloud or Service Cloud.- Knowledge of nCino configuration and customization.

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3 - 8 years

5 - 13 Lacs

Bengaluru

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Strong skills in Apex, Visualforce, Lightning components, and Salesforce configuration. Salesforce Certified Service Cloud Consultant, Salesforce Certified Data Cloud Consultant. Salesforce integrations using REST/SOAP APIs. Salesforce CPQ.

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5 - 8 years

10 - 12 Lacs

Kolkata

Remote

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Role & Responsibilities Work directly with clients to gather and analyze business requirements related to the Sales Cloud platform. Customize and configure Salesforce Sales Cloud features including Leads, Accounts, Opportunities, and Forecasting. Implement and optimize sales processes within Salesforce to enhance efficiency and reporting accuracy. Design and implement workflows, process builders, validation rules, and Lightning components as needed. Integrate Salesforce with external systems using REST/SOAP APIs or middleware tools. Conduct user training sessions and provide post-implementation support. Collaborate with internal stakeholders including product managers, developers, and testers in Agile sprints. Ensure documentation of configurations, customizations, and best practices throughout the project lifecycle. Preferred Candidate Profile 48 years of overall Salesforce experience with strong focus on Sales Cloud implementations . Salesforce Certified Sales Cloud Consultant and Salesforce Administrator certifications preferred. Proven experience with custom development (Apex, Visualforce, Lightning Components) and third-party integrations . Strong understanding of CRM processes and B2B sales lifecycle . Excellent communication skills and ability to work independently in a fully remote, contractual engagement. Prior experience in handling short-term client projects or consulting engagements (4–6 months) is highly desirable

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4 - 8 years

6 - 11 Lacs

Bengaluru

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Job Purpose The Salesforce Marketing Cloud (SFMC) Specialist will be responsible for managing the key communication channels (Notifications, SMS, Email, WhatsApp etc.) for Narayana Health. They will closely work with multiple stakeholders across Creative, Content, Digital, Brand & Hospitals to deliver relevant targeted communication and drive users to drive growth. Key Responsibility Statement 1. Support campaign planning and execution by working with internal teams (Digital, Retention, Acquisition, Contact Center). 2. Execute email and multi-channel campaigns using SFMC tools like Journey Builder, Automation Studio, and Email Studio. 3. Create audience segments and manage data extensions via Contact Builder for targeted messaging. 4. Build and manage automated and personalized customer journeys, including trigger-based communications. 5. Track and report campaign performance using SFMC Analytics, Datorama, and other reporting tools. 6. Manage lead workflows, ensure database hygiene, and maintain accurate exclusion lists. 7. Assist in A/B testing and optimize campaigns based on open rates, CTR, conversions, and engagement trends. 8. Support lifecycle messaging strategies aimed at customer acquisition, retention, and upselling. 9. Coordinate with design and content teams to deliver creative briefs and ensure quality deliverables. 10. Stay up to date with SFMC features and CRM trends to recommend improvements. Candidate Requirement : 4 to 8 years of experience in CRM, with at least 2 to 3 years working on Salesforce Marketing Cloud (SFMC) or similar platforms like CleverTap, Netcore, or MoEngage. Background in customer acquisition and retention strategies is a plus. Run and support email and digital campaigns in SFMC. Segment audiences and manage data extensions. Track campaign metrics like open rates and clicks. Fix basic issues and support platform tasks.

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4 - 9 years

6 - 13 Lacs

Bengaluru

Hybrid

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Hi All, We have openings for Salesforce Marketing Cloud Developer Salesforce marketing cloud - 3yrs to 6yrs relevant experience required for Bangalore Location Location-Bangalore Notice Period - Immediate joiner only Interview Walk-ins -- Date of interview - 6th May & 7th May and 8th May 2025 Location - No.18, Gate No:1 & 2, Dodda Banaswadi Main Rd, Maruthi Sevanagar, Bengaluru, Karnataka 560005 We are looking for good communication skills as well. Connect with Naveen Kumar - 6362983979 & mail id - Naveen.C@itcinfotech.com Below is JD---- Design, develop, and deliver Marketing Automation studio solutions using the Salesforce Marketing Cloud (SFMC) Platform, including Audience Builder, Content Builder, Journey Builder, Cloud Pages, and SMS-based campaigns. Deep understanding of data modeling, integration architectures, and data governance best practices. Collaborate with client collaborators to understand requirements, work, and set, manage, and document expectations. Translate client requirements in detail to understand technical and functional documentation. Manage the technical delivery of custom development, integrations, and data migration elements of a Salesforce implementation. Build solutions that apply out-of-the-box features and modules and customize according to the requirement in Salesforce Marketing Cloud. Experience on Website and mobile app event tracking, API integrations, and SDKs. Experience on Salesforce connectors, Code languages (incl. Apex and JavaScript), knowledge of JSON data structure, and should be excellent with SQL and SOQL. Awareness of developing AMP scripts in journey builder or profile segmentation. Understanding of key design patterns and large data volume limitations and standard processes. Understanding of data sharing and visibility considerations and how these play into platform architecture. Engage with customers to evaluate and recommend optimization strategies for technical architecture, dev/ops, performance, and solution design specific to Data Cloud and Marketing Cloud. Demonstrated ability to analyze, design, and optimize business processes focusing on data integration architecture.

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3 - 6 years

12 - 18 Lacs

Gurgaon

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Role & responsibilities 3-5 Years experience in Salesforce Marketing Cloud Account Engagement (Pardot) implementations Understand end-to-end marketing processes including campaign creation (email/web/social), lead generation, lead scoring, qualification, distribution, and conversion, including closed loop reporting, by demonstrating CRM technologies and data. Understands APIs available in MCAE/Pardot to develop integration solutions, when necessary Experience with sync processes and limitations with Salesforce. Deep knowledge and understanding of Marketing data shared between MCAE/Pardot and Salesforce Preferred candidate profile MCAE/Pardot Specialist and MCAE/Pardot Consultant certifications Experience with building B2B Marketing Analytics dashboards Experience configuring Salesforce Engage Understands available connectors to Pardot to push/pull data between systems Basic HTML/Css experience preferred

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3 - 6 years

6 - 17 Lacs

Delhi NCR, Bengaluru, Hyderabad

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Salesforce Marketing Cloud Developer Looking for a world of opportunities and a fulfilling career? We are a creative digital consultancy. We combine leading digital and creative capabilities with the deep industry knowledge and experience Deloitte is known for. That means, our clients can bring us their biggest challenges, knowing we have what it takes to bring a business vision to life. Work You’ll Do Practitioners will integrate and learn from talented colleagues who have focused around core domains that we may not have had visibility into. Our move towards integrated solutions demands that everyone adopt a growth mindset and invest in expanding their understanding of what we bring to the marketplace. Practitioners will be able to develop skills in a Portfolio that represents the unification of the some of the most diverse, globally recognized brands and businesses in the organization—an exciting opportunity for their career development. Has excellent communication and interpersonal skills The Team The Customer & Marketing Offering Portfolio integrates our most differentiated, globally recognized customer and marketing businesses. It focuses on owning the commercial agenda through growth strategy, enhanced user experiences, and engagement through the entire customer lifecycle. From our core strengths in creative design, to strategy, platforms and solutions, as well as our continued growth through acquisitions, we are specifically positioned to bring fully integrated solutions to our clients. We are all consumers and personal marketers. This reality is what makes the Customer & Marketing Offering Portfolio so exciting. What we deliver in the market each and every day directly impacts who we are as customers. We are able to deliver on outcomes for the very products and services that we have the privilege of engaging with ourselves. Our Advertising, Marketing & Commerce team focuses on delivering marketing and growth objectives aligned with our clients’ brand values for measurable business growth. We do this by creating content, communications, and experiences that engage and inspire their customers to act. We implement and operate the technology platforms that enable personalized content, commerce and marketing user-centric experiences. In doing so, we transform our clients’ marketing and engagement operations into modern, data-driven, creatively focused organizations. Our team brings deep experience in creative and digital marketing capabilities, many from our Digital Studios. We serve our clients through the following types of work: Cross-channel customer engagement strategy, design and development (web, mobile, social, physical) eCommerce strategy, implementation and operations Marketing Content and digital asset management solutions Marketing Technology and Advertising Technology solutions Marketing analytics implementation and operations Advertising campaign ideation, development and execution Acquisition and engagement campaign ideation, development and execution Agile based, design-thinking, user-centric, empirical projects that accelerate results Qualifications and Experience: Engage/ lead teams to execute projects and be the key interface to end users Analyze and identify gaps in functional/business requirements and should be able to effectively communicate this to both Business and Functional analysts Architecting requirements, analysis & providing marketing insight in other phases across existing and identified marketing programs ensuring delivery on planned value Playing a key liaison role during technology implementation, providing direction and requirements clarity and testing new and enhanced capabilities, prior to release into production Analyze, estimate and recommend solutions with in-depth understanding of customer landscapes Should be able to assess the impact on technical designs caused by changes in functional requirements Develop end-to-end marketing automation solution leveraging contact builder, email studio, automation studio, journey builder etc. Build/configure integration between Salesforce Marketing Cloud and CRM/other application using MC Connector/Middleware/SOAP/REST based solution Trains/mentors other practitioners on Salesforce Marketing Cloud and help build Deloitte marketing capabilities, thought leadership and assets Maintains alignment with Salesforce Marketing Cloud development best practices Required: Understand functional requirements and should be able to develop technical design using standard patterns and be able to communicate the same effectively to the team members. Minimum of 3-5 years of experience on Marketing Cloud/Eloqua or similar marketing platform Should have very good technical problem solving skills. Ability to analyze and identify gaps in functional/business requirement and should be able to effectively communicate with both Business and Functional analysts on the same. Ability to assess the impacts on technical design because of the changes in functional requirements. Ability to perform independent quality reviews on the project. Must have deep understanding of different kind of marketing programs in a multi- channel campaign and marketing world Preferred: Good knowledge on Front End skills such as HTML/CSS Good knowledge on SQL,SSJS, Ampscript, Execution of A/B Testing. Experience/ knowledge on tools such as Litmus/Email on Acid Experience on similar marketing platforms such as Pardot or Adobe Marketing Cloud would be plus

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10 - 15 years

32 - 37 Lacs

Gurgaon

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Responsibilities: Success will be measured by the overall performance of the Sales team in growing annual revenues and providing solution expertise to support growing the sales pipeline: Work in close partnership with sales teams, partners, product and industry specialists to plan and deliver on sales campaigns Lead client discovery and workshop sessions to ensure that the proposed solution delivers customer success, solving identified business challenges, helping to achieve their KPIs, and providing a path to fast ROI Present and demonstrate technical solutions; have a passion for understanding and solving business challenges to bring the most value to customers. Deliver inspiring presentations and product demonstrations to expectant and influential audiences; either as part of sales cycles or Salesforce events such as World Tour and Dreamforce. Remain well-informed on the latest innovations in customer experience management solutions. Amplify the reach of your successes and learning moments internally to maximise the impact of every engagement. Required Experiences and Qualifications: 10+ years experience working within a Solution Engineering, Pre-Sales or Solutions Consulting role, positioning and demonstrating solutions to inspire and transform the customer experience. 7+ years working in one or more of: Digital Marketing (B2C and/or B2B), Marketing Automation, Customer Data Platforms and AI. An autonomous self-starter that is able to learn, lead and prioritise tasks and time effectively. Be comfortable working across multiple highly dynamic teams or on solo projects as required. Passionate about storytelling to bring customer engagements to life using impactful presentation and solution demonstration content. Advantageous/Preferred Experiences and Qualifications: Technical expertise in any of the following technologies: Customer Relationship Management (CRM), Loyalty Management, Analytics or and Real-time, Personalisation and Interaction Management (RTIM) Experience in product management or post-sales software implementations Accommodations If you require assistance due to a disability applying for open positions please submit a request via this .

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15 - 20 years

50 - 55 Lacs

Gurgaon

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This manager role will Manage a team of solution engineers that are passionate about Salesforce and PubSec. Develop our way of selling that will build trust and demonstrate value of Salesforces Data + AI solutions for customers. Build competencies and scale for these new generations of technology within the extended Salesforce ecosystem (ISV partners/SIs/professional services). Be a trusted partner to your Sales leaders in driving predictable and consistent business outcomes. Be a visionary in evangelizing solution to newer areas of PubSec engagement. Innovate in areas of engagement of Government to government and government to citizen. Collaborate with all internal collaborators such as sales, marketing, customer success as well as global product management Your Responsibilities: - Strategically partner with Sales Leadership to drive scale, innovate, and deliver exceptional quarterly and annual growth across India in the PubSec vertical. - Build an impactful team of SEs by crafting a collaborative and encouraging culture where the team drives innovation and delivers the best work in their careers. - Hire inclusively, nurture talent, and invest in ongoing employee development & career progression. - Provide pre-sales support for all sales activities including Account planning, pipe progression, product demonstrations, and other general sales support as a player/coach. - Extend across other Solutions team to see opportunities to demonstrate all Salesforce technologies such as CRM, Marketing Cloud, Commerce Cloud, Mulesoft, Tableau and Slack - Leverage business expertise to drive process improvements & innovation within the Solutions and Sales organization. - Manage large and medium scale projects/initiatives requiring complex cross-functional collaboration and project management skills - Participate in company-growth activities including industry GTM strategy, training, marketing efforts, and customer care. Participate in solution design, BoM preparation, POC development & architecture design Participate in pre bid/RFP meetings to qualify the opportunity & gain insights Work with relevant partners to build compelling solutions to win RFPs. Required Qualifications: - Degree or equivalent relevant experience required. Experience will be evaluated based on the core proficiencies or the role (e.g. extracurricular leadership roles, military experience, volunteer roles, work experience, etc.) - 15+ years working in a sales, pre-sales, or related function in a commercial software company - 10+ years exposure to PubSec vertical across PSUs, Central Government & State government entities, Public Health etc. - 5+ years with people management experience - Strong verbal and written communications skills with a focus on needs analysis, positioning, business justification, and closing techniques.

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2 - 5 years

4 - 7 Lacs

Hyderabad

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Your Impact Function as the Marketing Cloud Subject Matter Expert (SME) for the technical and operational configuration (and needs) of the customer. Serve as the single point of customer accountability responsible for orchestration of all Signature deliverables, experience, and renewal, and expansion. Cultivate and maintain stakeholder relationships with the customers IT and business executive leadership, sponsors, and decision-makers within customer organizations that have purchased Signature. Help your customers achieve their business goals and outcomes on the Salesforce Marketing platform by: Coordinating the completion of the Signature Success catalog of services as required for your customer Providing timely, proactive Salesforce feature guidance based on the areas of interest for your customer Acting as an advisor to your customers for the adoption of new features of Salesforces annual release schedules and identifying potential challenges and risks to your customer's implementation Communicate the value of Signature Success. Be accountable for ensuring all collaborators understand this value so that customers continue to renew Signature Success. Act as an advocate for customers during the triage and resolution of high severity cases to assist with the timely resolution of these issues. Proactive Support & Enhancement: Conduct quarterly reviews, identify trends, and provide tailored release recommendations to ensure stability, performance, and feature enhancement. Internal Relationship Building: Forge strong multidisciplinary relationships with Sales, Engineering, and Product Management to lead and coordinate customer relationships for success and revenue opportunities. The CSM may be required to occasionally be available for some after-hour or weekend coverage depending on the customers need. Evolution of Roles: Anticipate and adapt to role changes per evolving Salesforce needs. Minimum Skills: Experienced professional with 8+ years of relevant industry expertise in Technical Customer Success, Customer Success Manager, SaaS platform use or project leadership, Technology Consulting, Technology Solutions Development, Technical and/or Solutions Architecture. Exceptional communication and presentation skills with demonstrated ability to communicate and influence effectively at all levels of the organization, including executive and C-level. Skills for both analyzing technical concepts and translating them into business terms and for mapping business requirements into technical features. Ability to explain complex technical concepts in business-friendly terms to customers, then explain customer needs to internal partners. Coordinate and work closely with high volume events and/or key events for the customer. Experience leading efforts of cross-functional teams to facilitate resolution or disposition of customer needs or projects. Preferred Requirements: +2 years in Salesforce Ecosystem. Salesforce product certifications are a plus (Marketing Associate, Marketing Cloud Administrator, Salesforce Certified Associate, Marketing Cloud Account Engagement Specialist, Marketing Cloud Email Specialist). Deep understanding of Marketing Cloud, marketing automation, personalization, advertising, and/or marketing platforms. Deep understanding of Digital Marketing processes, challenges and trends Knowledge of Salesforce Marketing Cloud features and applications and able to articulate the value and how a Customer can benefit from Signature Success for Marketing Cloud Knowledge of Salesforce product suite and features, capabilities, best use, and how to deploy, including knowledge of the Salesforce platform and ecosystem. Degree or equivalent experience required. Experience will be evaluated based on the strengths you'll need for the role (e.g. demonstrated behaviors in previous jobs, that align to role needs such as extracurricular leadership roles, military experience, volunteer roles, work experience, etc.)

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10 - 15 years

20 - 25 Lacs

Gurgaon

Hybrid

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The Job We are seeking to identify a Marketing Technology and Salesforce Specialist with hands on experience in Pardot Implementation with the below mentioned competencies: Marketing Technology Stack Ownership: Take full ownership of the marketing technology stack specific to Salesforce, and work collaboratively with the technology owners of the other platforms e.g. Google Analytics, LinkedIn, N. Rich, Jira, SEO tools, Sprout Social, and the company website. Develop and execute a comprehensive marketing technology roadmap, aligned with business goals and marketing strategies. Continuously evaluate and optimise the performance of the marketing technology stack. Research and recommend new marketing technologies to enhance capabilities and drive innovation. Salesforce & Pardot (Account Engagement) Mastery: Serve as the technical expert for Salesforce and Pardot, providing guidance and support to the marketing team. Design, build, and help to manage and optimise complex Salesforce campaigns, workflows, and automations within Pardot. Develop and maintain integrations between Salesforce, Pardot, and other marketing technologies. Ensure data integrity and accuracy within Salesforce and Pardot, implementing robust data management practices. Website Management & Development: Work collaboratively with the technology owners of the company website, ensuring it aligns with brand guidelines, SEO best practices, and user experience standards. Work collaboratively with the technology owners utilising HTML skills to troubleshoot website issues, collaborate with agency developers, and implement updates to improve site functionality. Collaborate with technology, marketing and content teams to optimize website content and user journeys. Data Management & Analysis: Develop and implement strategies for collecting, storing, and utilizing customer data to enhance customer experiences and improve marketing campaign targeting. Lead data cleansing, enrichment, and standardization initiatives across marketing, sales, and product systems. Ensure compliance with data protection regulations and best practices. Analyze marketing data to identify trends, measure campaign performance, and provide actionable insights. Your Profile An Ideal candidate will have 10+ yrs of experience in Salesforce and Marketing Technology with hands on experience in the below mentioned skills: Experience in B2B marketing technology leadership roles, with a strong focus on Salesforce and Pardot. Proven track record of successfully managing and optimizing marketing technology stacks. Deep understanding of marketing automation, CRM, analytics, CMS, and web development technologies. Hands-on experience with Salesforce administration, configuration, and development (Apex, Visualforce). Strong proficiency in Pardot campaign management, email marketing, and lead nurturing. Experience with Google Analytics, LinkedIn, SEO tools, and social media management platforms. Proficiency in HTML for website troubleshooting and updates. Excellent project management, communication, and collaboration skills. Bonus Points: Salesforce certifications (e.g., Salesforce Administrator, Pardot Specialist, Platform Developer I). Experience in the financial services industry.

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3 - 8 years

1 - 6 Lacs

Bengaluru

Hybrid

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We are seeking a skilled Salesforce Developer with a minimum of 3 years of experience and expertise in Marketing Cloud Account Engagement (Pardot) to join our team. The ideal candidate will have a strong background in Salesforce development, excellent problem-solving skills, and the ability to work collaboratively with cross-functional teams. Key Responsibilities: Design, develop, and implement customized solutions within the Salesforce platform to support critical business functions and meet project objectives, client requirements, and company goals. Develop and maintain Salesforce applications, including custom objects, workflows, triggers, and Apex classes. Integrate Salesforce with other systems using APIs and web services. Collaborate with stakeholders to gather and analyze requirements, and translate them into technical specifications. Perform data migrations and ensure data integrity within the Salesforce environment. Troubleshoot and resolve issues related to Salesforce applications and integrations. Stay up-to-date with Salesforce releases, features, and best practices to ensure optimal performance and utilization of the platform. Provide training and support to end-users to enhance their understanding and usage of Salesforce. Qualifications: Minimum of 3 years of experience as a Salesforce Developer. Expertise in Marketing Cloud Account Engagement (Pardot) is required. Proficiency in Salesforce development, including Apex, Visualforce, Lightning components, and SOQL. Experience with Salesforce integrations using REST and SOAP APIs. Strong understanding of Salesforce best practices and design patterns. Excellent problem-solving skills and attention to detail. Ability to work independently and as part of a team in a fast-paced environment. Strong communication and interpersonal skills. Preferred Qualifications: Experience with other Salesforce certifications (e.g., Salesforce Certified Platform Developer I/II). Knowledge of Agile development methodologies. Experience with version control systems (e.g., Git).

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9 - 14 years

32 - 37 Lacs

Bengaluru

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Technical Architect successfully designs and manages the delivery of complex Salesforce solutions for our customers. These technologies include--but are not necessarily limited to products and APIs, Apex/Visualforce, Lightning, mobile development technologies, and integration/ETL technologies.You are both a big picture thinker and in-depth problem solver, your knowledge and skills are both broad and deep. You take pride in designing systems that stand up to high volumes and won't fail at critical points. You have a good mix of technical and enterprise skills when it comes to architecting a solution. The solutions you design are built for the long-term and will scale with the customer's growth plans seamlessly. You have proven experience integrating systems via APIs as well as a strong development background. Responsibilities Collaborate with client stakeholders to define requirements, deliverables, and set and manage expectations Translate business requirements into well-architected solutions that best leverage the Salesforce platform Lead technical design sessions; architect and document technical solutions aligned with client business objectives; identify gaps between client's current and desired end states Provide oversight and governance of Salesforce projects Follow and help define coding standards. Lead code reviews during projects to ensure quality and appropriate design patterns are followed Manage the technical delivery of custom development, integrations, and data migration elements of a Salesforce implementation Maintain a target billable utilization aligned to the role Ability to understand a project and deep dive to debug issues From time-to-time, the TA may be expected to partake in other pre-sales activities such as discovery and technical deep-dive sessions, Proof-Of-Concept (POC) development with prospects Liaise with Salesforce product teams to support client implementations Travels to client sites for projects, estimated 50-75% Requirements Degree or equivalent proven experience required. Experience will be evaluated based on the core proficiencies for the role (e.g. extracurricular leadership roles, military experience, volunteer roles, work experience, etc.) 9-14 years CRM experience with a minimum of 6 years on the Salesforce platform Expert level understanding of the Salesforce product suite, including Sales, Service, Community, Marketing, and Community Clouds Understanding of systems architecture and ability to design scalable performance-driven solutions Understanding of key design patterns and large data volume limitations and best practices Understanding of data sharing and visibility considerations and how these play into platform architecture Familiarity with platform authentication patterns (SAML, SSO, OAuth) Knowledge of data integration tools and experience integrating Salesforce with different business systems (ETL, CPQ, marketing automation, reporting, etc.) Strong understanding of environment management, release management, code versioning best practices, and deployment methodologies Experience with platform security capabilities (TLS, SSL) Expert level experience defining the system architecture landscape, identifying gaps between current and desired end-states, and delivering a comprehensive solution that will enable achievement of the desired business outcomes Strong background in design/development of large web-based systems, or complete software product lifecycle exposure Active Salesforce certifications or ability to achieve relevant certifications upon hire

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3 - 8 years

6 - 12 Lacs

Bengaluru

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T he Account Executive creates, identifies and closes sales for the Salesforce Marketing Cloud within a specific geographical region or set of named accounts. As the individual who represents the Salesforce Marketing Cloud and drives the revenue, this person must be a self-starting closer who can create a large pipeline of business within a short period of time. This is a role that will be critical to the development and success of the business in India and offers both an immediate step into a major role but also the chance to grow and build the operation. We look for business athletes who are ambitious teammates - with an appetite for, forward-thinking and intelligent - with the ability and willingness to close a mix of complex enterprise and more transactional deals. Responsibilities: Create and drive revenue within India accounts. Generate business opportunities through professional networking and cold-calling. Drive brand awareness, campaigns, and lead generation via networking, associations, etc. Meet and exceed all quarterly and annual sales quotas. Own the sales cycle - from lead generation to closure. Develop a strategic territory business plan. Maintain account and opportunity forecasting within our internal SFA system. Generate leads from trade shows and regional networking events. Ensure 100% customer satisfaction and retention. Requirements: A proven sales hunter and closer. 3- 9 years of software sales (SaaS) experience. Strong preference for Digital Marketing sales experience. Proven track record of sales excellence. Extensive experience selling to enterprise customers. Be able to work independently & as part of a team in a fast pace, rapid change environment. Superior professional presence and intuition for business. Experience selling at the "C" level - CMO is a plus. Degree or equivalent relevant experience required. Experience will be evaluated based on the core proficiencies for the role (e.g. extracurricular leadership roles, military experience, volunteer roles, work experience, etc.)

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