Market Researcher & Telecaller

Job Title & Location

Market Researcher & Telecaller – Offshore Office, Mangalore

Compensation

₹20,000 – ₹40,000 per month, based on experience and capability

Role Purpose

The Market Researcher & Telecaller will be responsible for researching and reaching out to key customer segments in the Middle East (UAE and Saudi Arabia initially). The role combines market research, data collation, and proactive communication via calls, emails, and WhatsApp to decision-makers. The individual will showcase Bluestream’s USP, schedule meetings for the sales team, and support follow-ups post-meeting.

Key Responsibilities

· Conduct market research to identify relevant companies and decision-makers in targeted customer segments.

· Build and maintain a customer database (contractors, municipalities, malls, hospitals, schools, universities, waste contractors).

· Initiate contact with potential clients via phone calls (approx. 100 calls/day), LinkedIn, emails, and WhatsApp.

· Prepare and send standard email drafts, presentations, and introductory materials highlighting Bluestream’s USP.

· Schedule meetings with key prospects for sales team members and track progress on ERPNext.

· Attend and support scheduled meetings (note-taking, assistance in communication).

· Perform follow-ups post-meetings, sending reminders, documents, and updates as needed.

· Maintain clear and updated records of all interactions on ERPNext.

Quarter 1 Priorities (Focus: Saudi Arabia)

· Build a high-quality database of at least 1,500 decision-makers across six customer segments in Saudi Arabia.

· Make a minimum of 100 outbound calls daily to identified leads.

· Achieve scheduling of at least 15–20 qualified meetings per week for the sales team.

· Sit in on scheduled meetings where possible and document key points and follow-up actions.

· Develop and refine outreach scripts (calls, emails, WhatsApp) tailored to Saudi market context.

· Submit weekly research reports on trends, customer responses, and competitor intelligence.

Key Performance Indicators (KPIs)

· Number of outbound calls made per day (Target: 100).

· Number of verified decision-makers added to the database weekly.

· Number of meetings successfully scheduled per week (Target: 15–20).

· Follow-up completion rate post-meetings (Target: 100%).

· Response rate from outreach activities (email/WhatsApp reply rates, call pickup rates).

. Experience 1-5+ years

· Cost per qualified lead generated (tracked for efficiency).

· Accuracy and timeliness of records updated in ERPNext.

Expected Outcomes – End of Quarter 1

- A functioning database of at least 1,500+ quality leads across six segments in Saudi Arabia.
- Minimum 180–200 qualified meetings scheduled for the sales team within the first quarter.- Clear performance benchmarks established for Arabic and English-speaking roles.- Effective outreach scripts/templates tested and refined for the Saudi market.- ERPNext system fully updated with outreach data, follow-ups, and meeting outcomes.- Reduction in lead generation costs through improved targeting and outreach efficiency.

Job Type: Full-time

Pay: ₹20,000.00 - ₹40,000.00 per month

Work Location: In person