Operations Manager || KFC || Gurgaon Devyani International

10.0 - 20.0 years

13 - 23 Lacs

Gurugram

Work from Office

Role & responsibilities Collaborate and strategize to develop short term & long term operational plan for achieving the brand objectives Ensure all sales, operational & customer KPIs are met as per the defined targets Analyse market trends, competition and devise programmes to improve overall revenue, product, promotions & services Set strategic goals for operational efficiency and increased productivity Identify opportunities for growth in every market, plan marketing activations in collaboration with the marketing team and achieve the P&L Objectives. NSO New store opening . Collaborate with the BD team to identify, present and execute NSO openings as per defined targets Deliver highest standards of customer service as per the brand definition Build a two way communication channel with the team and nurture an ownership environment with emphasis on motivation, inclusion and teamwork. Closely partner with all the cross functional teams, external partners, and vendors to make decisions regarding efficiency in operational activity and achievement of strategic goals. Comply with all health and safety regulations. Works with Area Coaches & RGMs to develop restaurant-specific Annual Operating Plans Identifies new locations for PH and suggest viable operational plans. Conceptualizes and runs in house programs to drive sales & transactions growth. Preferred candidate profile Well versed with multiple operational functions and principles, including finance, customer service, production, and employee management Proven ability to plan and manage operational process for maximum efficiency and productivity Ability to streamline and implement new structures and roles that create speed, efficiency, and support rapidly shifting business demands Strong working knowledge of industry regulations and legislative guidelines Strong drive for results and ability to self-manage

Posted 1 month ago

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Market Manager Operations || KFC || Gurgaon Devyani International

10.0 - 20.0 years

13 - 23 Lacs

Gurugram

Work from Office

Role & responsibilities Collaborate and strategize to develop short term & long term operational plan for achieving the brand objectives Ensure all sales, operational & customer KPIs are met as per the defined targets Analyse market trends, competition and devise programmes to improve overall revenue, product, promotions & services Set strategic goals for operational efficiency and increased productivity Identify opportunities for growth in every market, plan marketing activations in collaboration with the marketing team and achieve the P&L Objectives. NSO New store opening. Collaborate with the BD team to identify, present and execute NSO openings as per defined targets Deliver highest standards of customer service as per the brand definition Build a two way communication channel with the team and nurture an ownership environment with emphasis on motivation, inclusion and teamwork. Closely partner with all the cross functional teams, external partners, and vendors to make decisions regarding efficiency in operational activity and achievement of strategic goals. Comply with all health and safety regulations. Works with Area Coaches & RGMs to develop restaurant-specific Annual Operating Plans Identifies new locations for PH and suggest viable operational plans. Conceptualizes and runs in house programs to drive sales & transactions growth. Preferred candidate profile Well versed with multiple operational functions and principles, including finance, customer service, production, and employee management Proven ability to plan and manage operational process for maximum efficiency and productivity Ability to streamline and implement new structures and roles that create speed, efficiency, and support rapidly shifting business demands Strong working knowledge of industry regulations and legislative guidelines Strong drive for results and ability to self-manage

Posted 1 month ago

Apply

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