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Director of Product - Member Support Careers at Tide

10.0 - 14.0 years

0 Lacs

hyderabad, telangana

On-site

As a Director of Product, Member Support at Tide, you will have the opportunity to shape the future of Tide's support infrastructure and scale it in line with the company's rapid global growth. Your role will be critical in driving measurable improvements in member experience and agent efficiency while setting a long-term, best-in-class product vision for the future. You will be expected to balance short-term delivery with long-term transformation, executing with precision today while architecting the ecosystem of tomorrow. **Key Responsibilities:** - Drive Execution & Short-Term Impact - Deliver measurable results by owning KPIs for support efficiency, effectiveness, and member satisfaction...

Posted 1 week ago

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