Customer care (Only Female) Raghunandan Insurance Brokers (P) Ltd.

1.0 - 5.0 years

0 - 0 Lacs

agra, uttar pradesh

On-site

As a Customer Care Executive at our company, your primary role will be to handle inbound and outbound calls, emails, and chats to resolve client queries related to trading, demat accounts, and transactions. You will be responsible for addressing and resolving complaints related to order execution, fund transfers, margin issues, or statements. Additionally, you will assist in onboarding new clients and guide them through the account activation process. It will be crucial for you to coordinate with internal departments for issue resolution and follow up with clients for feedback to ensure customer satisfaction. Moreover, hands-on experience with Excel will be beneficial for this role. Qualific...

Posted 3 weeks ago

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Customer care Raghunandan Insurance Brokers (P) Ltd.

1.0 - 5.0 years

0 - 0 Lacs

agra, uttar pradesh

On-site

As a Customer Care Executive at our company, your role will involve handling inbound and outbound calls, emails, and chats to resolve client queries related to trading, demat accounts, and transactions. You will address and resolve complaints related to order execution, fund transfers, margin issues, or statements. Additionally, you will assist in onboarding new clients and guide them through the account activation process. Your responsibilities will also include coordinating with internal departments for issue resolution, following up with clients for feedback, and ensuring customer satisfaction. It is essential to have hands-on experience with Excel. Qualifications required for this role i...

Posted 1 month ago

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Customer care (Only Female) Raghunandan Insurance Brokers (P) Ltd.

1.0 - 5.0 years

0 - 0 Lacs

agra, uttar pradesh

On-site

The Customer Care role in Agra requires handling inbound and outbound calls, emails, and chats to assist clients with trading, demat accounts, and transactions. You will address and resolve complaints regarding order execution, fund transfers, margin issues, or statements. Additionally, you will support in onboarding new clients and guide them through the account activation process. Coordination with internal departments for issue resolution is essential. Ensuring customer satisfaction by following up with clients for feedback is a key responsibility. Proficiency in Excel is also required for this role. The position is full-time, and the job offers a CTC in the range of 1.20 Lacs to 1.44 Lac...

Posted 3 months ago

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