Customer care (Only Female) Raghunandan Insurance Brokers (P) Ltd.

1.0 - 5.0 years

0 - 0 Lacs

agra, uttar pradesh

On-site

The Customer Care role in Agra requires handling inbound and outbound calls, emails, and chats to assist clients with trading, demat accounts, and transactions. You will address and resolve complaints regarding order execution, fund transfers, margin issues, or statements. Additionally, you will support in onboarding new clients and guide them through the account activation process. Coordination with internal departments for issue resolution is essential. Ensuring customer satisfaction by following up with clients for feedback is a key responsibility. Proficiency in Excel is also required for this role. The position is full-time, and the job offers a CTC in the range of 1.20 Lacs to 1.44 Lacs. The ideal candidate should be a female graduate/post-graduate with 1-2 years of relevant experience.,

Posted 2 days ago

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