Profile Summary: Dynamic and result-oriented Customer Relationship Manager with a strong background in business development, client engagement, and strategic partnerships . Proven track record in identifying new business opportunities, nurturing long-term relationships, and driving revenue growth. Adept at aligning customer needs with business goals, ensuring client satisfaction and loyalty while contributing to the company's overall success. Key Responsibilities: Develop and maintain strong, long-term relationships with existing and prospective clients. Identify and pursue new business opportunities through market research, networking, and client referrals. Understand client requirements and coordinate with internal teams to offer customized solutions. Monitor customer satisfaction and resolve issues promptly to maintain a high level of client retention. Conduct regular follow-ups, product presentations, and negotiations to close deals successfully. Collaborate with marketing and product teams to design and implement client acquisition strategies. Track sales performance, generate reports, and provide insights to improve customer engagement and revenue generation.
Key Responsibilities: Assist in planning and executing daily production schedules. Supervise shop floor operations and ensure smooth workflow. Monitor machine operations and coordinate with maintenance when needed. Check availability of raw materials and consumables before starting production. Maintain daily production and material usage records. Conduct in-process quality checks to ensure product standards are met. Coordinate with the store and dispatch teams for raw material and finished goods movement. Follow safety guidelines and ensure cleanliness on the shop floor. Support workers in resolving basic production issues and provide on-the-job guidance. Help implement improvements to increase productivity and reduce waste. Ensure timely completion of production activities by monitoring progress against targets. Coordinate with cross-functional teams to resolve issues related to raw materials, equipment maintenance, and quality control. Conduct regular inspections to ensure compliance with quality standards and identify areas for improvement. Develop and maintain accurate records of production schedules, inventory levels, and productivity metrics. Collaborate with team members to optimize workflow processes and improve overall efficiency.